Customer Reviews for U-Haul Moving & Storage of Clovis

2,009 reviews

120 N Prince St   Clovis, NM 88101
(Us 60 & St Rd 18)

(575) 769-2176

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(575) 769-2176

120 N Prince St
Clovis, NM 88101
(Us 60 & St Rd 18)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Drop off took about 10 minutes and all I had to do was walk away when he finished.

larry L. 
Rating:
4.0

It would be nice to have all storage on one floor, or an elevator for higher levels. But everything else was great.

Darren M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phillip J. 
Rating:
5.0

Great Service, thank you!!

JUSTIN B. 
Rating:
5.0

Customer did not leave a comment.

Franklin B. 
Rating:
5.0

The person working on 11/18/21 really went above and beyond to represent your company. It was a few minutes to closing and I made a call to see if anyone would be willing to wait so we didn't have to turn the trailer in the next day. Not only did he wait after closing time, but he was very pleasant and helpful. A+ for customer service.

Ken R. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

JACK L. 
Rating:
2.0

I had to keep the truck after closing hours. The truck should've been back by three in the afternoon. I am formed him that I had to keep it longer and that I would return it by seven in the morning when they open. I drop the check off 1030 the night before. I drove to the location to return the Kia 7:10 AM. I asked the Worker If I was going to get charge for a second day. I asked him if I was going to get charge for a second day and if so I'll go ahead and take it back and not turn it in. He said I can take it but I have to have it back by noon because other people will be renting it by noon. So I went ahead and left it there. I ended up getting charged for an entire Second day. Even though it was being rented out by noon. I felt like I could've gotten some kind of discount for the second day I was charge for it.

DOMINICA D. 
Rating:
5.0

Perfect service

MICHAEL J. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

Diane W. 
Rating:
4.0

Customer did not leave a comment.

MARK W. 
Rating:
1.0

Customer did not leave a comment.

MONA B. 
Rating:
5.0

Daniel and his crew are always helpful and friendly.

PATRICIA K. 
Rating:
5.0

Customer did not leave a comment.

WALTER R. 
Rating:
2.0

I am not sure because I'm not sure how I owe that much whenever I was calling and making the reservation and extending my reservation so which means my mileage should've started over not continuously going like it makes no sense that's right

DENISE V. 
Rating:
5.0

Customer did not leave a comment.

Bobby F. 
Rating:
5.0

Customer did not leave a comment.

BERLEN P. 
Rating:
5.0

Customer did not leave a comment.

Rafael U. 
Rating:
4.0

Customer did not leave a comment.

DENISE S. 
Rating:
5.0

Great attitudes and awesome cooperation!

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

JAVIER C. 
Rating:
3.0

Customer did not leave a comment.

GARY M. 
Rating:
1.0

The rental price was ridiculously high for a couple hours

REGINA W. 
Rating:
5.0

Customer did not leave a comment.

Sofia C. 
Rating:
5.0

Customer did not leave a comment.

Cissy H. 
Rating:
3.0

Truck smelled horrible and was the only option. Smelled like cat pee but it got the job done

THOMAS A. 
Rating:
3.0

The truck wasn't clean it was very dirty

JAMES H. 
Rating:
2.0

The truck had a engine check light on and this was mentioned to uhaul member and I was told the truck is good to use. This truck has transmission issues and made my trip very unsafe not to mention I only asked to rent the truck for three days not five.

PAUL W. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

You guys are doing a great job I love the customer service and the quality of the service is awesome...I just wish we had more trucks or conversion Vans available....but all in all service is awesome thank you....

VERONICA G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD J. 
Rating:
5.0

Customer did not leave a comment.

GREGORY B. 
Rating:
5.0

Customer did not leave a comment.

JASON R. 
Rating:
4.0

Customer did not leave a comment.

Derek F. 
Rating:
5.0

Customer did not leave a comment.

MIRANDA W. 
Rating:
5.0

Customer did not leave a comment.

Albert D. 
Rating:
5.0

Customer did not leave a comment.

BERLEN P. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

ALEXIS A. 
Rating:
4.0

Customer did not leave a comment.

CHRYSTAL L. 
Rating:
5.0

Customer did not leave a comment.

JANIE W. 
Rating:
4.0

Customer did not leave a comment.

Regina C. 
Rating:
5.0

Customer did not leave a comment.

ALFRED R. 
Rating:
5.0

Very easy and convenient experience.

Breton J. 
Rating:
5.0

The staff went above and beyond to work with me when my own vehicle was not able to tow a trailer. Excellent service and excellent rates!

JOHN B. 
Rating:
1.0

I made an appt for hitch installation and also reserved a trailer. When I went there for my appointment, I was told that the guy/owner who normally installs hitches went on vacation. No one bothered to call me so that I can make alternative plans. I had to finally rent a 10 foot truck which was not in my plans and spend more money.

PRAVEEN C. 
Rating:
2.0

The Lady that hooked up my trailer did not do it properly. She failed to secure the nut and lock washer to the ball which led to the trailer disconnecting from the truck and causing the threads on the ball to be destroyed which left me stranded on the road. The trailer was only secured with the chains. I had someone stop and travel to the next town to get me a new ball. This could have been catastrophic has I been going any faster down the highway.

JOHNNIE R. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA M. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Everyone one was very helpful and polite!! Would definitely recommend it to people!!!

TANYA G. 
Rating:
5.0

Went to this location a month prior and service was horrible. Went back due to this location being the only one that had the size we neede. Service second time was drastically better

JODY N. 
Rating:
5.0

Staff very knowledgeable, friendly and helpful.

MICHAEL J G. 
Rating:
5.0

Customer did not leave a comment.

Madene R. 
Rating:
4.0

Just make sure to ask renters if they have a hitch for towing as well as lights to connect.

SHARON G. 
Rating:
4.0

Customer did not leave a comment.

Glen M. 
Rating:
5.0

Nothing! Everything was great! The equipment was amazing and the staff helped hook up and unhook the trailer, I literally did nothing but drive up and drive away!! They were so helpful and nice!!!

REBECCA R. 
Rating:
5.0

Customer did not leave a comment.

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
1.0

Bundle the truck and trailer like agreed upon. Cost me way more than agreed upon. Had to drive to coordinate getting a trailer from Texas myself. Staff was not helpful.

Nathanael H. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRA T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
4.0

I got a call 3 hours before I was supposed to pick up the truck telling me that the truck would not be there for my reserved time. I appreciated the call but very disappointed that they overbooked and didn't have a truck for my reserved time.

MARTHA J. 
Rating:
5.0

Customer did not leave a comment.

Lloyd H. 
Rating:
3.0

Customer did not leave a comment.

Justin N. 
Rating:
5.0

Customer did not leave a comment.

JUDY C. 
Rating:
1.0

The cab was dirty and I had to go from clovis to tucumcari new mexico to load the truck and then back out through Clovis to Texas and I went over and I told the man this when I got the truck because tucumcari doesn't have trucks for rent

Cecil H. 
Rating:
4.0

They were very friendly and helpful when I dropped off the trailer.

Andrew P. 
Rating:
1.0

I'm willing to discuss my experience. I can be reached at 3212618182

RENESHA M. 
Rating:
5.0

Customer did not leave a comment.

Anthony V. 
Rating:
5.0

Customer did not leave a comment.

Chester R. 
Rating:
3.0

When returning the truck rented the lady at the desk was very rude and disrespectful. She would not listen to my concerns with out butting in and creating her own false conclusions . absolutely disregard anything i had to say . This is unacceptable behavior and will no longer get my business .

SHAWN B. 
Rating:
1.0

Fuck the guy at pickup. I was late. He called and said no problem. Then fucked me with an additional charge. Suck it. UHAUL.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

stephen G. 
Rating:
3.0

Kid that hooked it up left chains so loose they wud drag on bumps. Easy fix. But when I asked about the brakes and a couple things he said he didn't know and just walked inside….

BRIAN C. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

PERLA F. 
Rating:
1.0

Truck cab was filthy (leftover food and cigarette ashes), I can only hope that my next rental is actually cleaned, as far as recommending this location to friends and family No I would not. I've rented trucks from this location before, and it is usually about the same, dirty floor boards and disgruntled employees, but this time the truck was so dirty I had to submit a review. Why do I still use this location you ask, because it is the closest Uhaul in my area

FREDRICK R. 
Rating:
2.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
5.0

Prompt and helpful staff!

HOMERO H P. 
Rating:
5.0

Daniel does a great job.

LAWRENCE C. 
Rating:
2.0

"Easy Ride" sales pitch did not apply. Our U-box was damaged upon delivery to NM and then the local place wanted to charge us for the truck we needed since our U-box was so badly damaged it couldn't be trailered. It also took me a whole week to get a hold of a rep to follow up with our claim.

Diane V. 
Rating:
3.0

Retuned trailer early and could not get a refund for two days unused. Also, Ubox was damaged upon delivery to this site and I can't get a hold my rep to follow up on progress of claim.

Duane B. 
Rating:
5.0

Customer did not leave a comment.

stephen T. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Easy to deal with and great mgr.

MARY G. 
Rating:
3.0

Customer did not leave a comment.

AMBER L. 
Rating:
5.0

Ask if the customer is okay with a truck without a ramp or if they need a truck with a ramp instead of just handing them the keys to a truck without a ramp.

Jennifer B. 
Rating:
5.0

Very efficient in getting you on your way.

MICHAEL DALE L. 
Rating:
4.0

Customer did not leave a comment.

Carol E. 
Rating:
3.0

Customer did not leave a comment.

JESUS T. 
Rating:
5.0

Customer did not leave a comment.

Chester R. 
Rating:
3.0

Customer did not leave a comment.

Misael L. 
Rating:
5.0

Customer did not leave a comment.

AMY B. 
Rating:
5.0

Customer did not leave a comment.

TABITHIA B. 
Rating:
4.0

Our experience with u-haul (800#) was terrible. We were shocked that no one could give us a definitive answer or guarantee. Outrageous!! Luckily, the local location dealt with us directly and took care of everything

KEVIN T. 
Rating:
4.0

Customer did not leave a comment.

SARAH O. 
Rating:
5.0

Customer did not leave a comment.

Sean E. 
Rating:
5.0

Customer did not leave a comment.

Jacob N. 
Rating:
5.0

Your staff is amazing. Quick, efficient, and courteous. Had me set up in minutes.

Manuel V.  |  First Impressions 
No reviews have been submitted for this location.

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