El cliente no dejó un comentario.Rock W. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Clinton Township
Clinton Township, MI 48036
(S Of Hall Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CHAD AVERY T.
Booked the truck 2 months ago, confirmed 2 days ago but no truck at the time of pickup. They asked me to move my date but I had to vacate that day. So they finally arranged a smaller one (10' instead of 15') but charged almost double the original rate on the same booking number (when asked they were rude, they said the reservation changed due to truck size change so new price. But they are the ones to change the reservation and gave me muchh smaller truck becasue they overbooked the larger ones I reserved). Not an honest business practice. There are many places to rent a truck including 2 major car rental companies. Also the truck had an awful smell and pet hair. No cruise control for a long driveDHAYALAN P.
El cliente no dejó un comentario.CARL GEORGE C.
El cliente no dejó un comentario.AMARILDO D.
Air conditioning wasn't up to par, other than that no problemsSCOTT RONALD D.
Great serviceRYAN HUGH W.
El cliente no dejó un comentario.AUDREY ANNA A.
Both staff members that I interacted with were aesome.David T.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.Goran C.
Team was polite and very helpfulGARY N.
The young lady greeted me as I pulled in and pointed out something I had missed, she too was extremely helpful and pleasant, great customer service.DAVID DOMINICK D.
The online return never sent me a confirmation email for my return. Just making sure that my stuff is good to go. I also need the receipt for my taxes.BRENT LOMBARDO K.
El cliente no dejó un comentario.MICHAEL L.
El cliente no dejó un comentario.LAQUISHA LACONNI D.
El cliente no dejó un comentario.William C.
El cliente no dejó un comentario.DANIEL W.
The girl that helped me was awesome. That location is always good. But she was great. Very knowledgeablePETER THOMAS N.
They were really helpful when I first moved my furniture in and still really excellent in the work that they did when I moved out they treated me with respect as well as I did with them walking into the units was always clean and I thank you for letting me have The experience and storing my furniture I had that kind of climate when it’s cold outside my furniture and everything electronics would be at room temperature when it’s hot outside it will be cool in the storage that I had and it was beautiful so It was no damage done to anything thanks a lot U-Haul and your employees.Tyronda R. | Overall Experience
El cliente no dejó un comentario.MICHAEL ANTHONY T.
El cliente no dejó un comentario.Alexander K.
Associates were very helpful and went above and beyond.Jeffrey H.
I was only renting an enclosed trailer, but the woman that checked me in was super friendly and did explain everything very well. I will be renting again soon..JOSEPH ALLEN R.
Everything was great! Staff was helpful and friendly and had all the information that I needed. I had a very smooth and enjoyable experience.RICHARD LOUIS H.
El cliente no dejó un comentario.Jaushei B.
El cliente no dejó un comentario.JUSTIN LYNN C.
El cliente no dejó un comentario.Cynthia H.
Very experienced and friendly serviceBrycen C.
Good that the storage building is single story. I would not rent one in a multi story; too much time to get to and from the unit.Michael K. | First Impressions
Always great service!James D.
The trailer was functionally in good shape but cosmetically looking tiredCHRISTOPHER EDWA M.
El cliente no dejó un comentario.Eduard S.
Great employees at the store.ðŸ˜€TYRONE DERELL B.
El cliente no dejó un comentario.David C.
Keep the young lady working the front desk. She was very knowledgeable of the products offered. She deserves a raise!Julian T.
El cliente no dejó un comentario.JAMES DOUGLAS C.
El cliente no dejó un comentario.Andre F.
truck had some rattles when it hit small holes in the roadANDRES C.
Pleasant staffing there to help you get on your wayRICHARD MORACEO C.
El cliente no dejó un comentario.CHRISTOPHER ALAN N.
Mileage under 28k and the brakes are going, dents in back door, and the interior needs detailing (stains on driver's seat). Perfect cargo can totally abused by other renters. No slam in U-Haul, just disappointing other renters trash this vanAUDREY ANNA A.
Shout out to Bri or BreðŸ’œðŸ‘ðŸ½ Excellent service and kindness ðŸ’‹MARILYNN ANN M.
El cliente no dejó un comentario.TAMMY P.
El cliente no dejó un comentario.Kaedi M.
I received excellent service! Sarah was very understanding and helpful during the return process.DESIREE LYNN G.
El cliente no dejó un comentario.latanya r. | Overall Experience
El cliente no dejó un comentario.Dugan H.
El cliente no dejó un comentario.NOORULDEEN S.
El cliente no dejó un comentario.Jay G.
El cliente no dejó un comentario.CARMEN MICHAEL B.
El cliente no dejó un comentario.MATTHEW CARL K.
El cliente no dejó un comentario.TIMOTHY JAMES H.
Rusty fridge dolliee. Worked ok just pretty crusty. Counter people were very nice and helpfulREGAN ANDREW B.
El cliente no dejó un comentario.Blaze W.
El cliente no dejó un comentario.LEONARD LAWRENCE R.
El cliente no dejó un comentario.Brian G.
El cliente no dejó un comentario.John J. | Overall Experience
El cliente no dejó un comentario.ANDREW JAMES G.
Without the uhaul we would never have been ready for our movers the next day! ¡Gracias!BRYANT KURT F.
Customer service at this location is excellent.ROBERT THOMAS S.
Location is always busy, with great equipment availability, but often lines and delays. Staff is friendly and hard working , but extremely busy.Edward Z.
Rented a UHaul truck on 3-27-2021 & 5-23-2021, both times gas gauge readings were incorrect.PATRICIA MARIE M.
Friendly service and easy booking on line.Elaine L.
The individuals in the office failed to tell us that we have to be there exactly at the reservation time or we'd loose the truck rental for the day. There were numerous other customers that had this happen to them as well (overheard in the lobby). In addition, the truck we rented did not have a full fuel tank. The customer service representative told us that we would be charged additional fees since we did not fill the tank fully upon return. We only put three gallons of fuel in the tank (which is what we used). The customer service reps in this office could use a few courses in customer service. I was not impressed at all by this location and will steer others away. I would hope that corporate would look into this site as customer satisfaction is below average.KEVIN MICHAEL H.
El cliente no dejó un comentario.SALVATOREJOSEPH C.
El cliente no dejó un comentario.Randy D.
Don't ask for a second phone number. AnnoyingMarvin K.
El cliente no dejó un comentario.YUMIKO HARAMI W. | Overall Experience
Fast friendly serviceDAVID ANTHONY P.
This place is beyond terriblescott m. | Overall Experience
El cliente no dejó un comentario.elizabeth w. | Overall Experience
El cliente no dejó un comentario.Lisa T. | Overall Experience
El cliente no dejó un comentario.Damon G.
El cliente no dejó un comentario.JAMES RUSSELL H.
Nothing, everything was smooth and easyCLIFTON MICHAEL B.
El cliente no dejó un comentario.Byron S. | First Impressions
El cliente no dejó un comentario.ELIZABETH ANN L.
El cliente no dejó un comentario.Frank P.
El cliente no dejó un comentario.ODIE JOE A.
El cliente no dejó un comentario.JOHNNIE LEE S.
very helpful , knowledgeable people . a very pleasant experience .bill B.
N/CLANCE MILES R.
El cliente no dejó un comentario.SHANNON ROSE W.
I'm picky when it comes to â€œclean,â€ so to me, clean is spotless. The van wasn't spotless, but it was clean enough with the dog hair embedded in the seat, specks of debris everywhere. I will always use this U-Haul center and will use it when I pull my property out of storage later this year 4th quarter. Your staff up front and porters are awesome except one guy who did not clean at all. It's been noted, so this is the ONLY negative which is why I'll never publish a Yelp! Review on that last visit to you. This visit was the usual awesome I always receive from this center. Thank you again for well kept vans and stellar clerks up front who do an amazing job with COVID still running rampant all over.AUDREY ANNA A.
El cliente no dejó un comentario.James B.
Nothing everything was greatMARY ELIZABETH G.
Service personal at the counter able to help me to complete picking up possible because smart phone check in was keep on asking for alternate person information to complete the web check in. It is total nonsense Uhal is requesting an alternate person information. I do not think it is none of other's business I am renting a Uhual. Information required in web check out is unnecessary and it is intrusion of privacy. Even after giving my wife's name Web check was not able to clear that session because she is using cell phone through my account. That means Uhual is taking all my cell phone numbers and may be using for marketing. Need to consider changing the practice and reduce hardship of customer giving out friends number as alternate person.Geevar V.
Staff was great! Courteous and efficient!ODIE JOE A.
El cliente no dejó un comentario.Barbara L.
El cliente no dejó un comentario.MARK M.
Nothing to improve. Your employees were courteous and extremely helpful.CINDY ANN P.
El cliente no dejó un comentario.ashley i. | First Impressions
El cliente no dejó un comentario.Tina D.
El cliente no dejó un comentario.JOANN S.
El cliente no dejó un comentario.DARRYL THOMAS F.
El cliente no dejó un comentario.Dimitar R.
Everyone was warm, friendly and inviting. The guy who hooked us up answered all my questions and I felt much better about using the equipment after talking to him. Y'all did an A++ job! ¡Gracias!ERIC O.
El cliente no dejó un comentario.GARY LEE D.
El cliente no dejó un comentario.Tonia R.
El cliente no dejó un comentario.SCOTT ROBERT T.
El cliente no dejó un comentario.Jeff C.
I called to see why it wS asking me to confirm truck when I had done this but then he informed me my truck was canceled OMG WHATDawn J.
El cliente no dejó un comentario.DEANDRE JUSTIN B.
El cliente no dejó un comentario.CHERYLLEE V.
The person I worked with was knowledgeable and very helpful. ¡Gracias!Abimbola F.
El cliente no dejó un comentario.DENNIS MICHAEL P.
NadaDANIEL KIP M.
U-Haul equipment is pretty standard across the board, however, the staff at the location are what really make renting U-Haul a memorable experience. The North Gratiot Clinton Twp. staff are above and beyond great. They have really raised the bar for all other U-Haul dealers as far as customer service is concerned. I recommend them to everyone for rentals as well as propane refills.Steven C.
Wish the box was just a little bigger.Saturnina K.
El cliente no dejó un comentario.ANDREW JUSTIN U.
El cliente no dejó un comentario.Christie G. | Overall Experience
The on-line elements are fine, but when contacting U-Haul, I found the personnel minimally helpful. Since I would not be present myself at the move-in, the case didn't fit the normal conditions and one person told me "see on-line." Later, another said, "We can't do that [i.e. secure the locker for a couple of days prior to move-in]" until I demanded it. Then she spoke with the supervisor who agreed to put a "red lock" on the unit until move-in day. Problem solved. If the employee had been better trained, it wouldn't have occurred.Kenneth S. | Online Move In
El cliente no dejó un comentario.Michael G. | First Impressions
Easy, clean, great staff, convenient location and good rental ratesDemetra L. | Online Move In
El cliente no dejó un comentario.brentt B. | Overall Experience
El cliente no dejó un comentario.Yolanda H. | First Impressions
I've been with U-Haul since 2017, during my move in experience , I had a dispute with the manger. But GOD worked it out. I love the convenience of the store hours and having access to my RV. I would definitely recommend U-Haul to family & friend's, thank you for your service. TWO THUMBS UP. BELINDA .belinda b. | First Impressions
El cliente no dejó un comentario.Racquel C. | Overall Experience
El cliente no dejó un comentario.Arc m. | Overall Experience
El cliente no dejó un comentario.sharon s. | Overall Experience
Love this uhaul. Its always clean and the people are always friendly and help in anyway possible. Ive got two storage units there and any time i need a truck i go through this uhaul facility as well.YUMIKO HARAMI W. | First Impressions
El cliente no dejó un comentario.kimeca s. | Overall Experience
El cliente no dejó un comentario.jeff s. | Overall Experience
El cliente no dejó un comentario.barbara s. | Overall Experience
Very nice place that did a great job truck was a good running truckjeff s. | First Impressions
El cliente no dejó un comentario.Shantae D. | Overall Experience
El cliente no dejó un comentario.Erek B. | Overall Experience
El cliente no dejó un comentario.Monteria A. | First Impressions
El cliente no dejó un comentario.graziella l. | Overall Experience
When I reserved my unit online it said the unit was for a 1-2 bedroom home up to 1200 soft. I even called and talked to a young lady in the office that confirmed the details of the unit. The actual unit size was the size of a closet. I requested for the manager to call me and I never received a call. I screenshot the false advertisement for proof. It made the moving process 1000 times More difficult. I don't recommend reserving anything online, or calling to confirm details. You need to just go in and see the unit.Leah R. | Online Move In
I had extreme difficulties getting in touch with customer service to get assistance with issue after issue. It's hard to call directly into this location. The first issue was my uncleaned storage unit on move in day. I had to ask for a broom and clean it myself. I also had to ask for a new animal bate box because the one in my unit was apparently not replaced due to all of the cob webs and hugh white spiders that ran from it when I tapped it with the broom. Second issue, I would recommend Uhaul not sponsoring 'Moving Helpers' on your website. I paid over $300 hiring moving helpers for my storage move who never showed up. I then hired a second moving company from Uhaul's website and again, no show. I traveled from Florida to make this move happen in order to get my things loaded in the uboxes from the storage unit and spent over $1200 for this 1 day move and these moving helpers didn't even have curteousy to call to decline or reject the job through Uhaul's portal to give me an opportunity to look for help elsewhere. Needless to say, I went back to Florida without my things. Which leads me to my last issue. On the day of my arrival at Uhaul for my move out of the storage unit and into 3 unboxes for my out-of-state move, 2 out of my uboxes had no furniture covers that were to come with the uboxes. The third ubox had damaged hardware on the box that made it impossible for me to put a lock on it due to the hardware being bent and hanging on by 1 screw. It was a terrible experience! Had my moving help shown up, I couldn't have completed my move because I didn't have access to a third ubox that I paid for due to the broken hardware. This entire experience was a big negative for me. I don't think I'd recommend this location due to the poor attention paid to the ubox when delivering it and the nastiness of the storage unit that had all of those nasty white spiders and old bait animal box, but the unit was tagged saying something along the lines of cleaned and ready for customer. However, I must say that the employees who work here were extremely helpful and respectful, at least the ones I had direct contact and I know some of these issues were beyond their control, such as the third party moving helpers. My suggestion to new customers is don't use the third party helpers on Uhaul's website because if something goes wrong, Uhaul will be quick to dismiss your concerns and complaints telling you that they have nothing to do with the moving helpers and to contact them. Lastly, I did try to contact Uhaul to resolve this issue before leaving feedback. My issues were not resolved to my satisfaction mainly because I couldn't get customer service for both Uhaul and Movinghelp.com on the line after spending hours and hours on separate days trying to get help regarding my many issues.Sherita F. | Overall Experience
Each time promised a free months rent when we got a storage unit and every time I got charged for it and was almost late on the payment. It seems like a scam to get you to pay more for the late fee. There's really only one nice person in the office and the others come across rude.Gabrielle M. | Overall Experience
First let me say that, in this survey that I'm completing, Uhaul has my move in date WRONG. I hope I'm not being billed for the 5th when I moved in on the 8th. Lastly, my customer service experience with all of the employees working at the Clinton Township location and even the employees at your Roseville location were very knowledgeable and so helpful. The staff at Clinton Township made sure I understood the services being offered and were very patient when I had questions. The only reason for a 4-star and not a 5-star is because on move in day, my storage unit was tagged as available for move in (as if it were throughly cleaned and ready to go). My storage unit was NOT cleaned. It was evident when all of the white spiders ran from the pest control bate box that showed evidence that it was very old, covered in dust & spider webs and the unit itself was dusty and has spider webs. I had to call to the front office for someone to bring me a broom. Beth was prompt in coming over to assist. I opted to clean/sweep myself and Beth drove back to the office to get me a freshly made insect/pest box. She apologized for my unit not being properly cleaned and I was thankful for that. Other than these couple of issues, my overall experience I'd say is an A+Sherita F. | First Impressions
El cliente no dejó un comentario.James S. | Overall Experience
El cliente no dejó un comentario.prosperiti r. | First Impressions
El cliente no dejó un comentario.daniel s. | Overall Experience
El cliente no dejó un comentario.Sandra W. | Online Move In
El cliente no dejó un comentario.Candice G. | First Impressions
El cliente no dejó un comentario.daniel s. | First Impressions
I love this storage unit. I have been a pharmaceutical rep for over 17 years and this is the best storage facility I have ever had. Breannda is the best. She's super helpful and runs a great office! The staff is always so nice and helps me whenever I needed it! I would HIGHLY recommend this storage facility to everyone!!!!!ADENA H. | Overall Experience
Very positive experience, friendly and professional staff.Nicholas S. | Overall Experience
The girl was very friendly and helpful. The price was very competitive. I would recommend U-haul to a friend.Martin D. | First Impressions
I think after 2.5 years of renting that they should prorate a 1/2 month when getting out. I tried calling earlier to stop storage as we sold our RV and told to come in person. No signing. Just returning gate key. Thank you. SDJKSTEVEN k. | Overall Experience
El cliente no dejó un comentario.Lisa T. | Online Move In
Great experience so far First time renting a storage unitrich e. | First Impressions
El cliente no dejó un comentario.Joyce S. | Overall Experience
El cliente no dejó un comentario.Jason K. | Overall Experience
El cliente no dejó un comentario.nicole d. | Overall Experience
El cliente no dejó un comentario.Ronald S. | Overall Experience
El cliente no dejó un comentario.Kevin R. | Online Move In
El cliente no dejó un comentario.Stacey E. | Overall Experience
El cliente no dejó un comentario.Richard R. | First Impressions
El cliente no dejó un comentario.kathleen p. | Overall Experience
Staff is great. Very helpful.Ronald S. | First Impressions
El cliente no dejó un comentario.ADENA H. | First Impressions
very satisfiedFrederick J. | Overall Experience
Very good facility.Ambey Lal P. | Overall Experience
They quote you price for storage. Then they tell you you have to get your own lock. You buy theirs for 3x the price. You lose key,& are charged 50$ to remove lock, for 10 min work. Worst business everLinda F. | Overall Experience
Employees are friendly and willing to help. My unit was facing the weather and my lock rusted and I couldn't open it. I went to the office and they lent me some lubricant oil. Great place and people.Jacquie M. | Overall Experience
I love the manager and staff here. I got to know them over the years being a pharmaceutical rep for storage and they're always helpful and anytime I needed them they always responded quickly.ADENA H. | Overall Experience
Graciaselizabeth w. | First Impressions
No problemsKathryn D. | Overall Experience
My only complaint would be not having access to the sliding doors after hours. Made it very difficult to move things into the climate controlled unit. Otherwise, great staff & very clean facility.Julie C. | Overall Experience
Clean place keep up the good work friendly staffBILL M. | First Impressions
Liked the storage area however did not care for some of the staff. Also I have rented trailers several times in the past year and rented a storage unit.Virginia M. | Overall Experience
Good customer service.Rosa J. | Overall Experience
The staff was like a well-oiled machine Relentless and just wonderful attitude thank you and I appreciate good serviceEldred B. | First Impressions
Excellent customer servicekelly b. | First Impressions
this staff lied to me and didn't cancel my account and then took more payments. I am still trying to get my money back! Impossible to get a hold of anyone except the operator in never-land!MARY H. | Overall Experience
Very clean and safe. I just wish the storage space had less height and more depth and width.Robert P. | First Impressions
Very nice and courteousRosa J. | First Impressions
Only complaint is this formWilliam H. | Overall Experience
They were very nice, very helpful, and answered all my questionsAmber J. | First Impressions
Unfriendly Poor customer service. Overall experience was horrible. Things stolen from my storage unitsSTEPHEN M. | Overall Experience
Convenient location and a good valueJohn R. | First Impressions
Great StayJOHN U. | Overall Experience
U-Haul worked with me when I was unable to pay on scheduled date or needed more time thanks for everything you’ve done for the last five years!TONYA C. | Overall Experience
Was able to rent my 15ft uhaul from this location when the previous location no longer had a truck available and uhaul didn't call me. Even got a storage while there. Will go back to this location.Giulia C. | First Impressions
Thank you for your serviceJAREN G. | Overall Experience
.GRACE T. | Overall Experience
great people great placeMatt I. | First Impressions
I was using a storage unit for 6 months and not one time did I have a issue it was a very well maintained unit the restroom were always clean. Great Job Clinton Township crew珞珞珞eddie c. | Overall Experience
We have used this facility before and we're very pleased. Clean units, friendly staff.kEITH P. | First Impressions
They were friendly and helpfulBridget r. | Overall Experience
We are so lucky to have been able to use the units. They helped as we needed more space, then we were able to downsize till we were done. It was so convenient and simple. Everyone was so friendly.kristine z. | Overall Experience
They did a great jobRon R. | Overall Experience
Great Experience!abdussalaam w. | Overall Experience
No problemsebony s. | Overall Experience
From time to time have a special for 3 months 6 months or 1 year at a special rateKENNETH K. | Overall Experience
I will use Uhaul for any of my storage needs. I like the carts that were available to haul large items. I felt safe and secure knowing that my items were in a well maintained building.Lakisa B. | Overall Experience
I moved from Atlanta got two Ubox's and moving help. The moving help folks unloaded my stuff and returned the boxes the same day. I never used the storage facility and was still charged for a month!Shobit G. | Overall Experience
Breannda Stalker. Give excellent Customer Service. She was very helpful.Alesa B. | Reservación
Worked out well for me in my family they worked with me well ...and just some awesome people👌Chontel B. | Reservación
WonderfulEDWARD M. | Overall Experience
Only Uhaul l would use. Truck rental storage unit and propane tank refills. Best service!RHONDA J. | Overall Experience
professional, courteous, and good grasp of knowledge of services available..Frederick J. | Reservación
Checking in was great, fast and easy. However, I paid EXTRA for 24 hr access, to inturn be denied entry into the unit as I sat outside with not 1 but 2 puck up trucks. Customer service was no helpSherry W. | Reservación
Servicios adicionales en esta ubicación
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