Customer Reviews for U-Haul Moving & Storage of Clarksville

4,429 comentarios

712 Providence Blvd   Clarksville, TN 37042
(@ Peachers Mill Rd)

(931) 647-8028

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(931) 647-8028

712 Providence Blvd
Clarksville, TN 37042
(@ Peachers Mill Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
5.0

Great place for temporary storage.

Mark K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan L. 
Clasificación:
2.0

I reserved a Uhaul online about a month ago. When I showed up to pick up this vehicle. I was told there was not one available for me. Luckily I was able to get one in the size just below the one I had reserved, but simply the principle that I had reserved one and was not told until I was at the office that there was not one, is a bit ridiculous

Miranda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
1.0

The customer service at this location was horrible and they didn't do their job well.

Mahmoud D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kashaundra W.  |  Overall Experience 
Clasificación:
1.0

I was charged an additional $217.01 for no reason. I took all photos of any damage that was on the truck before I took the vehicle. I took pictures of the odometer and fuel gauge before and after and drove a total of 30 miles and put more fuel in the tank than was in before. I've been on hold for more than 30 mins. I am beyond upset.

Samuel E. 
Clasificación:
5.0

El cliente no dejó un comentario.

alana J. 
Clasificación:
5.0

El cliente no dejó un comentario.

shawn H. 
Clasificación:
5.0

The two ladies who helped me were kind and super helpful! They made sure I was okay to drive and wished me well.

Lydia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

fran R.  |  Overall Experience 
Clasificación:
5.0

The people at the Uhaul location were great. Absolutely no complaints. I do, however, have a major complaint regarding subsidiary moving help that Uhaul offered. I contracted two workers for four hours. They did not show up at the appointed time, and did not show up at all until over an hour late after multiple calls before finally reaching someone. So, the Uhaul place was great in their personnel and service, but the approved moving help they recommended was a very bad experience.

John F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jane C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Troy B. 
Clasificación:
1.0

I rented a truck and my reservation was good But when we arrived before the pick up time. We were told that we didn't have a reservation. At that point l showed the reservation number on my phone. But I was told some other people got the truck. Then they say I would have to go around town to get one. I called the manager no answer. No happy 15 extra miles at cost

James S. 
Clasificación:
5.0

I dropped the vehicle off after business hours, so was not able to interact with anyone.

Jeanie F. 
Clasificación:
5.0

Robert was outstanding ! When I changed my mind he unhooked the trailer and rehooked the new trailer and did it with a smile and a professional attitude! Because of Robert I will always come back to this U-Haul station!

John O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory B. 
Clasificación:
1.0

Employees and General Manager that tell the truth and don't charge you anyways just to make money

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Prabhjot S. 
Clasificación:
1.0

Destroyed bedroom set. From water damage

Jason L. 
Clasificación:
4.0

Better trained staff. We were expecting an open trailer, ended up with a closed trailer. Ordered for 24 hr, document said 7 hrs. When checking in, it took so long to change it to 24 hrs, I just kept the closed trailer (it added extra trips to achieve my local hauling. . I turned in the trailer and the girl didn't do the paperwork. She had no help to do things--cheking me in and dealing with 5 other people. She ended up calling me and asked why I didn't turn in the trailer. Of course she found it and correted the situation.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quentin S. 
Clasificación:
5.0

Keep up the good customer service.

Yvan U. 
Clasificación:
1.0

I put in to rent a truck for 30 days with no mileage and then was repeatedly told I would have to bring the truck back as well as I was surcharged a couple hundred extra dollars for having it on extension when it was supposed to be done from my original conversation from the very first rental will never come back to U-Haul again

Frederick M. 
Clasificación:
5.0

Nice location Clean and well marked for after hrs drop off Large selection of trucks n trailers

SHERRY H. 
Clasificación:
3.0

El cliente no dejó un comentario.

nicholas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tara N. 
Clasificación:
1.0

Rude desk clerk. Gave everybody attitude and was terrible at accepting her mistakes. Overall worst uhaul experience of my life.

Charles W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bradley K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard N. 
Clasificación:
5.0

Great experience!

Pete R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred W. 
Clasificación:
3.0

I would not recommend ANY U-Haul for anyone EVER. Not worth the headache. We had a full size rental truck which was pulling a vehicle trailer. While driving, we got a flat on the vehicle trailer, which caused the tongue of the trailer to snap to the side. The vehicle straps malfunctioned and my car slid off the trailer into a semi, totaling my car. We had 24/7 UHaul assistance and they gave us so much back and forth, claimed they couldn't find us a tow truck, a hotel, etc. The first tow truck driver we called (after waiting 2 hours), said they work with UHaul all the time and UHaul hadn't contacted, was available to help. The truck still wasn't drivable because of the misaligned vehicle trailer it was towing, and UHaul did nothing from 10 PM until 5 AM. The entire situation was a nightmare, which was made so much worse due to UHaul's trailer malfunctioning, causing my car to be totaled, the lack of help from the 24/7 "support", and instead of ever hearing an apology or getting a dollar back, we were charged $65 for toll road fees when we never even went on a toll road. I would strongly encourage anyone to never use UHaul again. They're fine when everything goes according to plan, but if anything gets thrown off, they're the worst company I've EVER dealt with.

Matthew K. 
Clasificación:
5.0

Nada

Maura P. 
Clasificación:
4.0

Very helpful. Our first time to rent through U-Haul. Had a vehicle emergency and had to tow it almost 2 hours home.

Stacey W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tchaikousky G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christi B. 
Clasificación:
5.0

I have used this location before for rentals and returns always great people. It would be helpful if there was a designate place for drop off. Having to search for a spot to park a trailer or truck in the dark should not be on the customer.

Denny B. 
Clasificación:
4.0

Advertise price plus fees. Customers are not prepared for total cost of renting from U-haul, because it isn't fully disclosed.

Vanessya F. 
Clasificación:
5.0

El cliente no dejó un comentario.

pablo M. 
Clasificación:
5.0

It's always the place we drop off, it is easy to access and always has a large inventory for supplies when we need them.

Kirsten M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cephas S. 
Clasificación:
4.0

They were painting the parking lot so things were a bit confusing at first but the service was above average and Bradley Hartman led me through the process and obstacles.

Eric H. 
Clasificación:
5.0

I had an issue using the app to pick up my vehicle. at the part where you verify the photos of the vehicle I disputed one photo and it asked me to take a picture when I did the app skipped forward to the end of check in and did not let me complete all of the check in steps and changed the status to in use. I did not get to verify mileage or fuel level on the vehicle. I took pictures of mileage and fuel and notified staff of what had happened.

Brian T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jesus C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Drew W. 
Clasificación:
4.0

The original reservation process was a nightmare. Clarksville was great, but we started at Oak Grove. Needed to change the reservation, and couldn't get anyone to answer at Oak Grove. Sometimes it would just ring forever, sometimes it would ring 5-6 times and disconnect, and one time someone picked up, asked us to hold, then it disconnected after ~10 minutes on hold. So we drove to the site, figuring they were probably busy and being there in person would allow us to get the help we needed. Found out the site is completely "unmanned" and everything is handled remotely. Ended up calling 1-800-GOUHAUL to get corporate help. The operator was extremely friendly and helpful, but it still took more than an hour to get everything sorted out at Oak Grove, just to find out the key for the truck wasn't even in the lock box. That's how we got transferred to Clarksville. Short wait at Clarksville, but the overall process from start to finish took maybe 3 hours, which was extremely frustrating. I rent from UHaul every year or two, and it's disappointing that this experience was not all that unexpected.

Vern N. 
Clasificación:
1.0

I didn't receive my credit, Justin was horrible customer service, and this took forever to get my truck.

JORDAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy H. 
Clasificación:
3.0

Rented a truck on the 11th of May, the interior was clean but the inside of the windshield was dirty. I was charged for moving blankets & dolly rental when neither were in the truck, to begin with. Rented a truck today, I was given the exact same truck, the windshield was even dirtier to the point I wanted to wash it myself because it was difficult to see out of. The only saving grace for this store, I was given a refund for the dolly & blanket rental mishap on the 11th. The truck in question also had some mechanical issues, the steering wheel will not lock properly after the ignition is shut off & key is removed, and the cargo door also wants to stick or jam halfway through the opening or closing of it.

James B. 
Clasificación:
5.0

Keep costs low

David G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

No suggestion at this time.

leroy J. 
Clasificación:
5.0

James was very helpful and listen to our needs. We were very satisfied with the quality of service. The Elliott family

HENRY E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Holly W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arcadio L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Good service

SPENCER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN B. 
Clasificación:
5.0

I used my rental for less than 2 hours. It cost me $79.00 after all the fees were added to the "$39.00" advertisement price. Also, contrary to popular belief, everyone does not have a cell phone to register into an agreement. Some of your onsite representatives seemed unwilling to engage in alternative methods of the rental process.

James W. 
Clasificación:
3.0

Only one man opened up the doors at 9 am and repeatedly said he was overwhelmed because he was alone that morning. There was 4 families waiting for a rental truck. When the return at 4:49 pm came I was automatically charged an additional $11.00 plus tax when I was told not to go into the office they would email me a receipt to my email. I trusted UHaul Providence as they trusted me on doing the right thing. I had a very bad confrontation with a young unpleasant and no customer rapport and forced to call AZ headquarters and they were interested in helping me as I have been a loyal UHaul customer for over 35 yrs.

MONICA L. 
Clasificación:
3.0

I had to drive 50 miles to get truck. It was inconvenient and time consuming.

Judith R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Zachary E. 
Clasificación:
2.0

I was charged a cleaning fee for mud on the tires, mud in the cargo area and grass shavings in the cab. These are all false. I personally cleaned the truck before returning it.

Kelly J. 
Clasificación:
5.0

N\A

Manuel E. 
Clasificación:
3.0

Had told them about the issues about the truck. Was charged for gas after just putting gas in it and taking picture of gas gauge. Told them we had to spend more gas then we should have for the trip. It's just a big run around with the U-Haul company anymore.

Kellie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi W. 
Clasificación:
4.0

Reserved 2 26 foot trucks and the day before the place called and the truck was not there,had to get another truck.Stressful situation,

Timothy A. 
Clasificación:
5.0

No issues at all. Easy in and out.

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Griffon L. 
Clasificación:
5.0

All happened as planned. no issues All employees encountered were pleasant and knowledgeable

mark S. 
Clasificación:
5.0

Monique was REALLY helpful.

Wesley F. 
Clasificación:
5.0

On the larger trailers there should be an adjustable tongue wheel for those of us that can't lift the weight of the trailer onto the hitch.

bobby G. 
Clasificación:
4.0

Thank you for everything

Starr Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Byron P. 
Clasificación:
5.0

there is a heat shield rattling under truck

Billy P. 
Clasificación:
5.0

Ready for pickup. Return easy.

Dale A. 
Clasificación:
4.0

Check in time was a little long. We checked in online. The person that waited on us forgot to give us our $30. Furniture pads and had to return to uhaul. Otherwise everything was great! Truck looked brand new.

Brenda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damion H. 
Clasificación:
3.0

Overall good. Turn in was a pain.

Willie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy M. 
Clasificación:
5.0

Thank you for your support and survice

shantieka M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abigail K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas U. 
Clasificación:
4.0

As compared to the service I received on 4/8/22, 4/11/22 was a big improvement. I didn't catch this guy's name, but he was the one opening up the U-Haul store at 7am. He was very professional, polite, quick and courteous. And because of him, I would be willing to recommend this location to any and everyone. Totally different atmosphere that was actually a 180 degree turn around from 4/8/22. This guy on 4/11/22 needs to teach the other guy from 4/8/22 some professionalism for sure!

Kelvin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marvin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria S. 
Clasificación:
1.0

I tried to extend my rental, but I wasn't able too because they said they had already rented it out to someone else after I drop it off. So I had to rerent one for a few days, they literally had 3 of the same vehicles but yet rent out the one I'm still driving. Very idiotic to me & a huge waste of time.

DMarcus F. 
Clasificación:
4.0

When I arrived to pick up equipment (2 orders), the system kept glitching on the 2nd order so the rep had to cancel the reservation and reinput. She asked for my zip code on the other end of the 1-way rental. Instead of sending me to the same drop off as the first order, she had me returning to a different location across Huntsville, AL. I had already waited 45 minutes and was in a hurry, I did not catch the 2 different drop off locations.

Timothy G. 
Clasificación:
4.0

When I arrived to pick up equipment (2 orders), the system kept glitching on the 2nd order so the rep had to cancel the reservation and reinput. She asked for my zip code on the other end of the 1-way rental. Instead of sending me to the same drop off as the first order, she had me returning to a different location across Huntsville, AL. I had already waited 45 minutes and was in a hurry, I did not catch the 2 different drop off locations.

Timothy G. 
Clasificación:
1.0

I made a reservation and a toothless guy refused to give me a unit to rent. The unit given was smaller then a can of sardines. One employee helped, but not before the other wasted over an hour of my day.

Dennis B.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

quartez t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lamonica R.  |  Overall Experience 
Clasificación:
5.0

The UHAUL employee that helped us with storage space was extremely helpful, personable and professional. All while running the shop on their own as the only employee there. Young kid and very nice to work with, exceptional service and detail he showed. Glad to see this brand of employee at your facility, I will be a return customer to this location for any other necessary UHAUL related tasks.

MICHELLE J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kendrick w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHATA R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

tiffany m.  |  Online Move In 
Clasificación:
5.0

Everything that could possibly go wrong in my day yesterday did just that.... It wasn't until I got to u-haul that my day took a slight turn from the worst to being able to breathe. Your staff's kindness and helpfulness will forever be appreciated by me. Thank you for making the process smoothed from renting the truck, walking me through the rental process , and being able to get my things into a storage unit..... Sometimes, people don't realize how much of a blessing they are, even while they're simply doing their job! Thank you again....

CATHERINE G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Will R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Will R.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Lomart G.  |  First Impressions 
Clasificación:
4.0

I would come back and get another unit if I every was in need for one from your company I was that pleased with my experience with your company thank you. Ms Burke

Mary B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JADE E.  |  First Impressions 
Clasificación:
5.0

Everyone was so friendly and did everything they could to help me and explain the process. Great staff

erica w.  |  First Impressions 
Clasificación:
5.0

Best staff ive ever had the pleasure of dealing with. Great customer service and very helpful. I highly recommend this facility

Suzanna P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

renee e.  |  Overall Experience 
Clasificación:
3.0

Disappointed in the size and space of the climate control

Stacey A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

deniesha w.  |  Overall Experience 
Clasificación:
5.0

Most helpful and professional staff I have encountered lately. A pleasure doing business with the U-Haul office/location. Thanks!!

Emilio G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce J.  |  First Impressions 
Clasificación:
5.0

Trucks were well maintained and clean . This is the best facility I have ever been to.

Mary S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha A.  |  First Impressions 
Clasificación:
5.0

👍🏾

DONNA L.  |  First Impressions 
Clasificación:
5.0

Cuatomer service was awesome

Michael E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

damarius s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LAURIE M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ALICE L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth M.  |  Overall Experience 
Clasificación:
4.0

Bring back 24 hrs access

Gwendolyn S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNY P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAYTON S.  |  Overall Experience 
Clasificación:
5.0

great

Vernon D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Branda H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sonya r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Keisha T.  |  First Impressions 
Clasificación:
3.0

It just wasn't super clear where we could park. I also measured the storage unit and it's not truly 8 feet. When I went to find another unloading area, two cars were parked sideways taking up 4 spots. So we ended up parking at the front and our unit was all the way in the back. We didn't see any other unloading areas so if there were any, they weren't well marked and nobody showed us any. People (some were employees) were smoking out front so nobody was paying attention to them. The person who ended up helping us get in did explain the check in process, but again, not super clear from any email I got initially. I would recommend this because of the price and location but everything else was just a little frustrating.

Rachel C.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tammy n.  |  First Impressions 
Clasificación:
5.0

The General Manger was very nice!

Havyarimana A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shannon B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mandi m.  |  First Impressions 
Clasificación:
3.0

Uhaul truck was outta gas and mother in law lost my keys to the lock. Other than that, it wasn't a bad experience.

Nicholas K.  |  Overall Experience 
Clasificación:
1.0

This account does not even belong to me. There was a mix up with another customer. Who's name is Geraldo Rivera. The name isn't even spelled correctly. Do better. We no longer have a unit at this property. Get my phone number off this account.

gerartdo r.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeriney M.  |  Overall Experience 
Clasificación:
5.0

Always Professional and respectful..

johnny d.  |  Overall Experience 
Clasificación:
2.0

They locked me out of my unit before I could move everything out, but they called me before doing so and were under the understanding that I would have everything out that night. We had to rush to finish packing up because it took the uhaul guy an hour and a half to show up so we could get the last load then stood over us watching us with his wife all the way till 10 o'clock. Absolute terrible experience.

Jamie L.  |  Overall Experience 
Clasificación:
5.0

The staff was friendly, the storage units were clean, and I liked that my things were easy to get to if and when I needed them. Ms. Monic was very helpful and attentive!

wynter f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Taijah W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Katina B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Delicia C.  |  Overall Experience 
Clasificación:
2.0

I was not happy with the size of my storage , I got a 5x8 uhaul and a 5x8 storage and I wasn't able to fit all my stuff in storage . VERY upset .

VICTOR B.  |  First Impressions 
Clasificación:
2.0

I made reservations for a 10×10 climate controlled. My reservations were lost i was stuck with a smaller non climate 10 steps high unit . Was yelled and denied van rental. No carrs on my side of the storage for moving stuff in have to walk way way around outside of the building. And no one offers any help worst place ever.

Shawna S.  |  First Impressions 
Clasificación:
5.0

This was an extremely well run Uhaul location. The premises was always clean and the climate controlled areas were actually climate controlled. This location was also free from bugs and other pests. I was also pleased with the wide selection and availability of rental trucks and trailers. The management team was also very polite and professional. Highly recommend this location.

DUSTIN B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamie L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerry P.  |  Online Move In 
Clasificación:
5.0

They help a lot with no problem

Cametrous B.  |  First Impressions 
Clasificación:
5.0

Even tho I was super late with my u-Hual rental everybody was so nice and helping they made me feel like family will always use uhual for all my rental and storage needs.

Mohamed H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S.  |  Overall Experience 
Clasificación:
5.0

Can't say enough good things about New Prov Uhaul. I have been a customer since 2017 and they always deliver. Monic and her employees have taken great care of me each and every time. I would not rent any where else while living/staying in Clarksville. ***** Brian

Brian H.  |  Overall Experience 
Clasificación:
5.0

Very professional , caring, and helpful.

LOLITA S.  |  First Impressions 
Clasificación:
5.0

The gentleman who helped me was courteous and professional. He took the time to show me each of the available storage units so I could make an informed decision. The facility is clean, well maintained, and truly climate controlled. Great customer experience at this Uhaul location.

DUSTIN B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary H.  |  First Impressions 
Clasificación:
5.0

The Manager at this Facility is above reproach ! Five Stars ! Thank You !

Mary S.  |  First Impressions 
Clasificación:
1.0

Rudest people I’ve ever met

Jason C.  |  Overall Experience 
Clasificación:
3.0

The facility is great but the staff and their customer service is at best lack luster

Faith B.  |  First Impressions 
Clasificación:
5.0

It was a pleasent experience i do suggest getting a dumpster for duture customers that have things to throw away

Leann B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest W.  |  Overall Experience 
Clasificación:
5.0

Excellent customer services..

Richard G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lydia T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

alysa b.  |  Overall Experience 
Clasificación:
5.0

Always friendly and service is always top notch

Lillian M.  |  Overall Experience 
Clasificación:
5.0

Professional staff at both locations. Meet all my needs and answered all my questions. Thanks.

brian h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

starlet f.  |  Overall Experience 
Clasificación:
5.0

This will be only place I will ever us here in Clarksville ten area ,very friendly and convenient location.also very clean helpful.

latasha h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tristen A.  |  Overall Experience 
Clasificación:
5.0

This place is great. I kept a climate controlled unit for almost 4 months. Everytime I went the staff were very nice. Checking in and out was a breeze and prices aren't bad at all on controlled temp storage units. Moving in and out was easy with all the u-boat style carts they have for you to use. Definitely recommend.

DESIREE D.  |  Overall Experience 
Clasificación:
2.0

Two things basic for self storage; lights and doors that work. This place had neither. I couldn't get my lock to work because the doors didn't line up. There are to many new storage places in Clarksville to recommend this facility.

Christine C.  |  Overall Experience 
Clasificación:
3.0

Staff could be more friendly and customer service oriented. They are very stern and curt with customers. They never smiled while I was there. And I booked online so all they did was show me to my unit.

Michelle P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles D.  |  Overall Experience 
Clasificación:
5.0

I moved my mom from Atlanta to Clarksville due to her declining health. I stored her belongings at the Uhaul in Clarksville. You made that time in our lives easier.

Sonya B.  |  Overall Experience 
Clasificación:
1.0

The manager Monic sucks at upkeeping the facility. Every month I had to call and complain bc doors were broke and I was not able to access my belongings. Bot convenient. Store and manager are ratchety.

DANIEL S.  |  Overall Experience 
Clasificación:
5.0

Very clean and affordable

KIT W.  |  First Impressions 
Clasificación:
5.0

Everyone there was very professional. Getting a storage unit, and checking our truck in was very fast and smooth. Definitely recommend.

DESIREE D.  |  First Impressions 
Clasificación:
3.0

I didnt set u auto pay, that was a mistake. I was told they refunded my money sunday but its not in my bank account. I am not working and need that refund for bills thank you.

Mary s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Josiah P.  |  Overall Experience 
Clasificación:
5.0

No comment.

Josiah P.  |  First Impressions 
Clasificación:
5.0

If needed again I will use this company

reginald w.  |  Overall Experience 
Clasificación:
3.0

Good stuff. Thank you.

james J.  |  Overall Experience 
Clasificación:
3.0

Need to work on there customer service matter. Smile more more friendlier.

Michelle B.  |  First Impressions 
Clasificación:
5.0

quick & fast good service

shantoya l.  |  First Impressions 
Clasificación:
5.0

Great Service

SHAWN D.  |  Overall Experience 
Clasificación:
5.0

Very nice place.

jerry p.  |  Overall Experience 
Clasificación:
5.0

Perfect !!!!

QUINN T.  |  First Impressions 
Clasificación:
5.0

Great Customer Service Group

SHAWN D.  |  First Impressions 
Clasificación:
5.0

Great team good services

paul m.  |  Overall Experience 
Clasificación:
5.0

Monique and her team were exceptional in getting me the right vehicle and space form move... great location.

paul m.  |  First Impressions 
Clasificación:
3.0

My situation wasn't normal but the willingness and customer service was horrendous...i will never rent a unit fromthem ever again

elizabeith l.  |  Overall Experience 
Clasificación:
1.0

It was a terrible experience and the manager needs customer training. I wouldn't recommend this location to anyone and after this month, I plan to never use Uhaul again.

Melissa M.  |  First Impressions 
Clasificación:
5.0

Great customer service. Friendly staff. Helpful with all of my needs.

JEREMY W.  |  Overall Experience 
Clasificación:
4.0

quick service, easy to access with sign in

robbert t.  |  First Impressions 
Clasificación:
5.0

Great service. Friendly staff. Helpful and understanding to my situation.

JEREMY W.  |  First Impressions 
Clasificación:
5.0

Professional, diligent and accommodating

Gail H.  |  First Impressions 
Clasificación:
4.0

Great

bonita b.  |  Overall Experience 
Clasificación:
5.0

Customer service was very professional Edgar was very patient and polite as well as the whole entire staff there very courteous and knowledgeable at what U-Haul represents I personally rate them above

Patricia S.  |  First Impressions 
Clasificación:
4.0

No comments

Pamela O.  |  Overall Experience 
Clasificación: