Customer Reviews for U-Haul Moving & Storage of Clarkston

2,280 comentarios

885 Northern Ave   Clarkston, GA 30021
(East of I-285 @ Church St Exit)

(404) 294-7368

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(404) 294-7368

885 Northern Ave
Clarkston, GA 30021
(East of I-285 @ Church St Exit)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

The truck was not clean i had to go get the the manager to clean the truck out. The the engine light in the overheating symbol kept coming on in the truck.

Carlton H. 
Rating:
5.0

Toooooo many hidden fees my truck rental was only $19.99 and I only went 5 miles round trip but my total came out to almost $45 dollars ridiculous 😡

Samuel W. 
Rating:
4.0

Na

KENNETH O. 
Rating:
5.0

Customer did not leave a comment.

TREMAINE P.  |  Overall Experience 
Rating:
5.0

None right now.

Deo S. 
Rating:
2.0

My original reservation at the Peachtree road location (which I had used several times during October without any problems) was canceled less 1hr before pickup, so I ended up at the Clarkston location. This was my first time ever going there. The entrance to the parking lot is not clear; from the street it appears to lead to the gravel area where the trucks are stored but the actual parking lots is further down. The woman who checked me out stated that people frequently mistake it for the parking lot then she has to ask them to move, so it's unclear why uhual has not add a sign for the parking lot. Store was cramped with a strange odor, truck had crumbs or ashes or something in the area near the cup holder, and store erroneously charged me for not returning equipment that was returned with the truck. It took over 2hrs on the phone to resolve the matter because no one at the location would answer the phone even after customer service sent the manager 2 messages to call me immediately. Also, the last person I spoke with was rude and acted like uhual was doing me a favor by removing the erroneous charge, which she stated was an “administrative error”.

Crystal L. 
Rating:
3.0

The truck had rear damage that wasn't reported was there. I had to find out while I was on the road from a nearby driver.

Micah L. 
Rating:
5.0

Excellent customer service on both ends! Keep up the great work!

Stephanie B. 
Rating:
1.0

I had an incident in the highway where my car Tilly the things that tie my tires came off. I called and then they said sorry it will be $250 for them to come out and fix it, do you accept the charges? I had to call my car insurance to fix something that wasn't my insurance responsibility. Then when I first did my reservation, I reserved a 10 feet truck and I was given that, the following day I came for them to install the tow dolly and they said you can't put the tow dolly on that you need to rent a bigger one plus they charge me almost $500 more for a bigger one. After that I told them I needed the tow dolly to be installed and no one and nowhere it said there was a $20 installation fee! Oh and did I mention that doesn't include uninstalling the tow dolly! I was charged an extra $600-$700 for things that weren't my fault! This is unacceptable and I had a terrible experience where I returned the equipment in MKE because the employees couldn't care less about the customer and I felt like it wasn't fair the way I was treated.

Anna D. 
Rating:
5.0

Customer did not leave a comment.

AHMED A. 
Rating:
5.0

Customer did not leave a comment.

yvonda b.  |  Overall Experience 
Rating:
4.0

The vehicle was making a loud noise but was clean. The agent was super helpful and patient.

WANDA P. 
Rating:
5.0

Stand up customer service and a honest place of business. Rare these days for something to just GO right. Thanks yall

shelley G. 
Rating:
5.0

The representative was so nice to update me regarding my turn in. Pleasure doing business

TAFOYA LORENZO S. 
Rating:
5.0

Customer did not leave a comment.

TIMMY F. 
Rating:
5.0

Customer did not leave a comment.

seya D. 
Rating:
5.0

The Clarkston U-Haul location is the BEST U-HAUL LOCATION in Atlanta! Everyone who works here is Professional, the trucks are always clean and they care about their customers. PLUS because they are a "Company Store" their standards are so much higher than an independent dealer. Can't go wrong renting from this location!

KATHLEEN A. 
Rating:
3.0

Customer did not leave a comment.

Therin Y. 
Rating:
5.0

Customer did not leave a comment.

Jeneva E. 
Rating:
5.0

it was very good me and my friends like it

Ahmadullah M. 
Rating:
5.0

Always great customer service. I love the staff at the Clarkston location. Very helpful.

Stephanie W. 
Rating:
5.0

Discounts

Frank M. 
Rating:
3.0

Make sure the van is thoroughly clean before renting it out. Also U-haul should have a NO Smoking and NO Drug Use policy on all rental vehicles. The van smelled of smoke when I got it and there was evidence of drug use that obviously came from the previous renter.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

The staff was very friendly. The only issue was that they forgot to include the dolly, but its cost was later deducted.

Marcia H. 
Rating:
4.0

Customer did not leave a comment.

JEREMY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KELANDA D. 
Rating:
1.0

I had to go to 3 different locations to get a truck that I had reserved. Overall the worst I have ever had. I will not be using uhaul again.

John S. 
Rating:
5.0

Excellent and professional customer service!

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Chaze B. 
Rating:
5.0

This was the best experience by far. Both ladies at this location are awesomatic every time I rent from this location I forget I'm at uhaul... they are so different and full of life. 885 is the only way to go.

warren P. 
Rating:
5.0

Phenomenal customer service!

Leopold R. 
Rating:
1.0

Customer service reps are rude, chit chatting among themselves

Nasir T. 
Rating:
5.0

When you see a customer coming in just before closing don't lock the door so that they're forced to pay the “After Hours” fee.

Alayshia K. 
Rating:
5.0

Customer did not leave a comment.

Alexandra R. 
Rating:
5.0

Customer did not leave a comment.

Dan N. 
Rating:
5.0

Customer did not leave a comment.

Gwendalyn S. 
Rating:
1.0

When I made my reservation online opted out of insurance coverage. I was charged anyway. This isn't the first time this lady has done this. She did not ask me if I wanted to add it(like most other uhauls). Very disappointed and will not use this location ever again.

Lincoln A. 
Rating:
1.0

Customer did not leave a comment.

mataya J. 
Rating:
5.0

GREAT STAFF!!!

KATHLEEN A. 
Rating:
5.0

Customer did not leave a comment.

SAGAR S. 
Rating:
5.0

Customer did not leave a comment.

Deanthony D. 
Rating:
5.0

Customer did not leave a comment.

Abdoul D. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

javier R. 
Rating:
5.0

great

richard H. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
3.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

Tony M.  |  First Impressions 
Rating:
5.0

The staff was very friendly and helpful and fast. I got in got the truck I wanted moved and then returned the truck that same day with no issues!

Mikal M. 
Rating:
4.0

The lot is sort of small and getting in and out is a problem however the service from your employees was excellent and they were very friendly and helpful.

Reva Annett Z. 
Rating:
5.0

Zombie was great. I've used this U-Haul location many times and her customer service is impeccable! Thank you Laura :)

Helen T. 
Rating:
3.0

it would be better if the unit was accessible 24/7.

ashley b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg M. 
Rating:
5.0

Customer did not leave a comment.

Tracy W. 
Rating:
5.0

Customer did not leave a comment.

MARK O. 
Rating:
5.0

Thank you

JAS T. 
Rating:
3.0

I select a drop off location that was 4 minutes from by apartment and I received an email to take to a place that was 20 miles out of the way. Why can't the costomer keep their drop off loction that we selected .

zachary B. 
Rating:
3.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

The people at this location are great! I've rented from quite a few different UHaul dealers and this one is at the top of the list for customer service.

Brian B. 
Rating:
2.0

Rude and unprofessional personnel. I have been asked to leave a tip for doing nothing. Will not return to this location.

CLAUDIO M. 
Rating:
2.0

Unfriendly personnel. Don't want to listen and avoid eye contact when talking. Won't use this locatin again.

CLAUDIO M. 
Rating:
2.0

Do not let some one reserve a rental after hours without an associate inspecting the truck first. Apparently the truck was brought back at 5:30p and the store closed at 5p then I came to pick it up at 6p. The truck was damaged delaying my move an extra day. I was told I will not be charged for extra day and I was. What a big mess

Lawrence P. 
Rating:
5.0

Customer did not leave a comment.

devyn B. 
Rating:
5.0

Customer did not leave a comment.

Nelda M. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

MARK O. 
Rating:
2.0

*Some staff was unprofessional, and unhelpful *facility poorly is lighted *entrance to storage cluttered with cleaning items *there is a storage unit right at the entrance where a renter blocked the way with his belongings *carts are too few and too small *sometimes difficult to reach facility by phone

FREDERICK H. 
Rating:
5.0

Easy online check-in / check-out. Would recommend / rent again.

Frank W. 
Rating:
1.0

RE: contract # 13187153 Hello. I have just returned vehicle BE 1922F. I wanted to make you aware of problems I had with the process and the vehicle itself as I am expecting a reduction in fees. I arrived at about 410p for my vehicle. When checking in, the woman gave me keys to the wrong vehicle so I went through the entire check-in process in the heat and had problems because mileage didn't match. Note: this woman was not particularly friendly. Went back in and was given the keys to the vehicle I was supposed to have by the other woman working. As soon as I got in the car to drive I noticed a horrible sound which I thought was related to putting it in gear. I told that woman and asked her to come check. She came out, put it in gear and out and it didn't make the noise. That is all she did. Not knowing what to do, I took the keys and drove away. I assumed the problem was gone. I noticed a grinding sound half way home. I live a mile away. As soon as I got home I called but the office was closed. I asked about getting another vehicle and was put on a hold which I was told would be 30 minutes. I had arranged for someone to come move my stuff. Upon taking a closer look, we realized the issue was that the side door does not register as closed. Someone at some point (not me) used drywall screws to try to fix an issue with the door. Attached is an image I took Sunday evening shortly after renting it. When you shut it you have to shove it in. And the vehicle continually beeps about the door being open and makes the grinding sound as it attempts to lock. Over and over. I had no choice but to use this vehicle. It made for a very very stressful move. I returned the vehicle with the appropriate gas at 9a as opposed to 4p today. I feel I should be given a significant reduction in cost, as this vehicle really should not be used until it is fixed properly.

trish M. 
Rating:
1.0

Customer did not leave a comment.

Torre G. 
Rating:
1.0

Customer did not leave a comment.

Cristlin S.  |  Overall Experience 
Rating:
5.0

Truck that I had reserved was not on site. Agent was able to put me in another truck quickly and seamlessly.

Christopher A. 
Rating:
5.0

The staff were wonderful. We were told we had to drop the trailer and truck in separate locations in Atlanta and she warmly said that was not the case and she could easily account for both at her location

Heather M. 
Rating:
1.0

All my items had mole and rust water on them

Cristlin S. 
Rating:
5.0

Customer did not leave a comment.

Virginia J. 
Rating:
5.0

Customer did not leave a comment.

Steve W. 
Rating:
5.0

Wynn her her staff have the BEST customer service. They were friendly, answered questions patiently, and had clean equipment. I will make this U-Haul my main location for services. Thank you again, Wynn!

ursula B. 
Rating:
5.0

Ms Tommy was awesome. She got me in and out with my rental fast and courteous. She is great!

John G. 
Rating:
5.0

Customer did not leave a comment.

Kevin D. 
Rating:
4.0

Customer did not leave a comment.

Natarsha Y. 
Rating:
5.0

Customer did not leave a comment.

Suzanne B. 
Rating:
5.0

Customer did not leave a comment.

Quashawn S. 
Rating:
5.0

Customer did not leave a comment.

Chris G. 
Rating:
5.0

Customer did not leave a comment.

Lakisha G. 
Rating:
5.0

Great friendly customer service A++++++

Mohamed Ali E. 
Rating:
4.0

Customer did not leave a comment.

Randall A. 
Rating:
5.0

Customer guidance when office is closed by returning equipment or a security guides personnel to help people

Innocent N. 
Rating:
5.0

Excellent customer service

ramona S. 
Rating:
5.0

Only thing I didn't like is that the truck should have a full tank of gas at all times never should get a truck on less then or below/4 tank of gas. Other than that my experience was very satisfying.

David R. 
Rating:
5.0

The sales person was excellent, and the person who helped me hook up was awesome! Not sure you can improve on that.

KEVIN H. 
Rating:
3.0

Customer did not leave a comment.

Kia H. 
Rating:
5.0

Customer did not leave a comment.

George P. 
Rating:
3.0

Customer did not leave a comment.

Akhilesh K. 
Rating:
5.0

Everyone was extremely professional and very friendly. Wynn had a pleasant attitude while we inspected the vehicle. She was so kind and patient to personally walk me through the check-out process. And Josh was very nice and fast while checking me back in. I've had BAD experiences in the past with OTHER UHAUL LOCATIONS! Not here, I will definitely rent here again!

JENELL C. 
Rating:
3.0

Let me be clear, my biggest issue is with UHaul and not this particular location. I had a reservation for over a week and when it was time to pick up the van I was informed that there was no van to rent. A huge problem for me as I had to have the van in a certain time window. We had to scramble to find another van in time. The original location was helpful in finding the van but it was still a major, major inconvenience and we received no apologies from Uhaul. As to the van I was ultimately able to rent, it's condition was questionable. It seemed that every panel and window in the van rattled and I felt as if the van was held together with elementary glue.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Namdev T. 
Rating:
5.0

Customer did not leave a comment.

IAN B. 
Rating:
5.0

You can not improve upon integrity and efficiency.

Bobby A. 
Rating:
5.0

Great customer service! Laura was super nice and helpful.

Grace P. 
Rating:
5.0

Customer did not leave a comment.

edna L. 
Rating:
5.0

The employee is friendly and professional. I strongly recommend the office to my friends.

Hiroki K. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Cynthia L. 
Rating:
5.0

Customer did not leave a comment.

Angelica F.  |  First Impressions 
Rating:
5.0

Having more parking

Humberto O. 
Rating:
4.0

The one weird thing was that they didn't have the ball mount for the trailer for sale so I had to drive to another location, which wasn't too bad. Everyone was very nice and helpful.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

Bizuneh Hagos B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DERICK B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angela P.  |  Overall Experience 
Rating:
3.0

No power or light in unit was less than ideal. The fact that I couldn't access my stuff 24 hrs a day was inconvenient. The manager was so sweet and cute殺

Bryon M.  |  Overall Experience 
Rating:
3.0

If possible, have each facility take a photo of the return key area. I spent longer than I wanted to trying to find the key return at the Avondale location: the picture in the site pictured an orange box while the actual facility had a slit in a garage door. Was very confusing.

paul c.  |  First Impressions 
Rating:
5.0

Ms.Wynn and Shamika have excellent customer service. And I would recommend Uhaul to all my family and friends because of them. Thanks so much

LAKEYSA C.  |  Overall Experience 
Rating:
5.0

I don't have no comment I will recommend a friend anytime

cynthia s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cleveland H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cody W.  |  Overall Experience 
Rating:
5.0

The staff was so friendly and kind. They helped me out. I would definitely recommend them to everyone.

Kelly H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Matthew S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myra K.  |  Overall Experience 
Rating:
5.0

Excellent service beautiful conversation very fast thank you

Sason A.  |  Overall Experience 
Rating:
3.0

My only complaint is that I had to get rid of alot of items from my unit because, despite it being locked at all times when I wasn't present, I came back to a muddy unit. All my belongings had mud all over them, which I don't understand because it's a contained space. Other than that I have no issues. Staff was good, especially the manager Wynn. Great customer service from her every time I encountered her.

Essence P.  |  Overall Experience 
Rating:
5.0

Very nice and friendly staff Did everything for us to move in after the online person messed up !! Great management

Doris B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latsamy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sharlener r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara L.  |  Overall Experience 
Rating:
5.0

Very good service.

anglea s.  |  First Impressions 
Rating:
5.0

Very easy in all aspects. I never knew that location was there. Have told everybody about it.

john C.  |  Overall Experience 
Rating:
5.0

I like your customer service

aloys s.  |  First Impressions 
Rating:
5.0

After my devastating experience with Uhaul from Macomb , Michigan to Atlanta, GA . I thought I would never use this company again. The Manager & her staff @885 Northern Ave, Clarkston, GA 30021 changed my mind & trust back into Uhaul . This store is a Golden Ticket & Example of Excellent Customer Service Experience ! Every team member is throughly trained and able to answer all of my questions or concerns. The manager, Lynn , is an phenomenal Uhaul asset to Uhaul's high quality of Pure quality and provides pass my expectations of Great Customer Service! Thank you team 885 Northern Ave, Clarkston, GA 30021 for being Awesome Essential Workers & treating us like we're family and not just another number .

Nicole S.  |  Overall Experience 
Rating:
5.0

Nice lady's real friendly and helpful

reginald j.  |  First Impressions 
Rating:
5.0

Two days before I had reserved a storage unit at another Uhaul storage facility; when I got there they told me my unit had been given away and it was first come first serve. I then made a reservation at this location and I called to ensure when I arrived the next day my unit would be available. Wynn, the GM was very understanding and assured me my unit would not be given away. When I arrived her staff was more than accommodating. They provided excellent customer service.

Myra K.  |  First Impressions 
Rating:
5.0

My unit needed a new door and the staff was on it. The staff was great at all times.

Margaret O.  |  Overall Experience 
Rating:
1.0

All my things flooded and they were not happy about me filing a claim. I just had a baby and all of the contents in storage were brand new and unopened baby items that I dearly needed at that time. It was tragic. I cried. Then only got back 100 dollars for all the items that were damaged in the flood.

aaisha m.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tiffany L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chambrale P.  |  Overall Experience 
Rating:
3.0

Friendly and helpful staff, the unit is inside but resembles a warm morgue in a basement, difficult to load/unload because of the construction of the building.

Joseph V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DECORIAN O.  |  First Impressions 
Rating:
5.0

Staff was so friendly made my transition smooth

PATRICIA R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE G.  |  Overall Experience 
Rating:
1.0

We lost most of our things to mold in just 20 days of our stuff being stored there. Mold everywhere. I did four trips trying to clean it out and I came back to get the trash they already threw it away and charged me an extra$45 for it as if I didn't just lose items to mold in their unit. They were very insensitive and one young lady was talking about being petty about having to throw away items we came back to get. I wish it was a little more professional and they were a little bit more understanding of my situation.

Marcus L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Collina E.  |  First Impressions 
Rating:
5.0

Very helpful staff. They made last minute changes for me

ankur s.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

LATRECE M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sakita F.  |  Overall Experience 
Rating:
5.0

The staff at this location have given awesome service. Wynn Reagon leads an amazing staff who are willing to go above and beyond. This place rocks and I will give this location an A++ ratings. Keep it up ladies

Clement P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret O.  |  First Impressions 
Rating:
5.0

The staff was under a lot of pressure because their trucks had been vandalized but each team member remained kind and courteous while assisting me with my needs.

KIESHA W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharod a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsi M.  |  First Impressions 
Rating:
5.0

Wynn and her staff are helpful, kind and very welcoming.

PATRICIA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICIA R.  |  Overall Experience 
Rating:
5.0

I highly recommend this Uhaul location - we rented two different trucks, a storage unit, and dollies. The staff were nice and competent, the facilities were clean and working, and owner, Wynn, was incredibly helpful, even taking her own time to help us after hours. We had lost our gate card access and she came to help us and was available by phone whenever we needed help. Truly blessed to have picked this location for our move - it went much smoother than it would've been had we picked another location! Thank you!!

Paul Mark A.  |  Overall Experience 
Rating:
5.0

Very helpful at Clarkson u-haul...the best!!

PATRICIA R.  |  First Impressions 
Rating:
5.0

The customer service at Clarkston is great. Friendly staff.

Monica H.  |  Overall Experience 
Rating:
5.0

Amazing staff, including Wynn and Shamika.

Richard L.  |  First Impressions 
Rating:
5.0

The ladies working at this place are awesome and they have a great manager Wynn. Absolutely polite and pro-active.This place can get A+ ratings.

Clement P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francis R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lacrisha w.  |  First Impressions 
Rating:
5.0

Exceptional customer service & very professional

Oyakhilome B.  |  First Impressions 
Rating:
5.0

My move to Tucker was temporary, but all my things were in great shape. No water damage or anything stolen. The staff were friendly

SELITA B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JESSE R.  |  Overall Experience 
Rating:
5.0

Ms. Wynn & staff We’re amazing every helpful and accommodating to our needs..I would definitely do business with them again if need be..A+ in service and communication.thanks Ms Wynn for everything

KASHIF R.  |  Overall Experience 
Rating:
5.0

Uhaul's , Northern Ave location is the best representation of , " Customer Service Excellence " ! The leadership & teamwork shown here should be a blueprint for customer service standards. They make you feel like you're part of the Uhaul family . We truly appreciate all staff & management at this location.

Nicole S.  |  Overall Experience 
Rating:
1.0

All my items were damaged

Emma H.  |  Overall Experience 
Rating:
5.0

I was very happy with my service at the facility.

Edward S.  |  First Impressions 
Rating:
5.0

They was great and treated me like family and if I need them again I will go back there .

Tracy P.  |  Overall Experience 
Rating:
5.0

Your staff was absolutely amazing. The manger went abouve and beyound in assisting me. Again, Kudos to the intire staff. I was definately impressed. Thank you and keep up the good work! Jack Williams Director of YMCA Early Learning Facilites Metro Atlanta YMCA

Jack W.  |  First Impressions 
Rating:
3.0

The gate code for getting into the storage is a problem. My Fob doesn't work. I couldn't at the beginning use the card or the code given to me. Went back yesterday to store some things and the Fob didn't work. I managed to get in.

SELITA B.  |  First Impressions 
Rating:
5.0

The manager made my experience with Uhaul a wonderful one. I can't thank her enough.

Jesse R.  |  Overall Experience 
Rating:
5.0

Laura was extremely helpful, while multitasking. My move was alot LESS stressful when I left. Thanks Laura!!!!!

lequan j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa B.  |  First Impressions 
Rating:
1.0

This management is horrible, rude and so unfriendly,judgement. You need to work on that ugly black lady. She's so racist. Thank you

ABDURAHAMAN M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria T.  |  First Impressions 
Rating:
4.0

The step into the interior lockers From the outside is difficult to maneuver with a cart. Other than that, good experience. Staff was very friendly and helpful. I needed a larger unit and they were happy to help me out.

Anne M.  |  First Impressions 
Rating:
3.0

I got mold on my furniture that was stored in a inside unit waiting on a response .

Harrison H.  |  Overall Experience 
Rating:
5.0

young lady who help me tue the 8thof sept was so so helpfull

VARETTA C.  |  First Impressions 
Rating:
5.0

The staff are very helpful.

JIBRIL B.  |  Overall Experience 
Rating:
5.0

"They are thee BEST STAFF i believe #Uhaul has on the whole east side of Georgia..thank you ladys for treating me very well for alot of years"

Jusmeallah d.  |  Overall Experience 
Rating:
5.0

Thank you so much to Ms Reagan and her crew for helping my family save what we had, and we're forever grateful!

Toni S.  |  Overall Experience 
Rating:
5.0

The ladies were great and friendly

Keith C.  |  First Impressions 
Rating:
5.0

Oh I love all of you employ a manager or shift managers so glad employees they are very friendly family I feel it is my storage I don’t feel like go somewhere else I wish I have a more words to say I love it thank you so much for all your Crew HowI appreciated Themiyour are next to me.

Elizabeth T.  |  Overall Experience 
Rating:
5.0

Wynn and staff gave us a superb experience during our move in with great tips and on time humor! Thanks guys you were awesome!

Denise m.  |  First Impressions 
Rating:
5.0

Excellent excellent excellent Wynn a d the entire staff always gives exceptional service. She is always willing to go above and beyond...

SHERITA W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

clyde f.  |  Overall Experience 
Rating:
5.0

Great customer service!!

Verne M.  |  First Impressions 
Rating:
5.0

Good service

Derrick M.  |  First Impressions 
Rating:
4.0

The storage units themselves need a lot of TLC, but the staff makes up for it!

April H.  |  Overall Experience 
Rating:
3.0

It could be better if it was climate controlled

DERRICK C.  |  Overall Experience 
Rating:
5.0

It was as good as can be expected, and the staff at this location is excellent! They took very good care of me and my needs.

dirk A.  |  Overall Experience 
Rating:
5.0

Wynn was always extremely helpful and courteous, as was all the staff at the Clarkston location. i would definitely recommend this facility to anyone looking for storage or a rental truck. top notch.

jason j.  |  Overall Experience 
Rating:
4.0

N/A

Christopher B.  |  Overall Experience 
Rating:
5.0

Great service.

Tracy C.  |  First Impressions 
Rating:
5.0

Great staff!

IAN G B.  |  Overall Experience 
Rating:
5.0

Staff were very personable and helpful.

William G.  |  Overall Experience 
Rating:
5.0

Very nice staff

TRACY M.  |  Overall Experience 
Rating:
5.0

Tommy was excellent to work with. I wish most businesses have people that welcome their customers and explain their needs and make them comfortable to get what they need.

Yassin A.  |  First Impressions 
Rating:
5.0

Really liked the place and the staff ...I'm really trying to figure out why were they not referred to me in the first of my journey.....Go figure????.

patricia b.  |  First Impressions 
Rating:
5.0

Very. Good. Thank. You

john g.  |  First Impressions 
Rating:
5.0

I love the staff I love the manager she gets the job done the staff is incredible

Jivana B.  |  Overall Experience 
Rating:
5.0

Good service

ROSA V.  |  Overall Experience 
Rating:
4.0

Everything went well

CATHY M.  |  Overall Experience 
Rating:
1.0

Everything i put in there got ruined with mold i lost alot of money

Mecca M.  |  Overall Experience 
Rating:
4.0

N/A

Denton F.  |  Overall Experience 
Rating:
5.0

I appreciate, God may bless you all. Thanks

VAN L.  |  Overall Experience 
Rating:
3.0

All the staff were very friendly and helpful. I will recommend that the storage doors be wilder enough to let bigger items in easily. My new sofa was damaged due to insufficient opening of door.

Annie D.  |  Overall Experience 
Rating:
5.0

customer service was great

kevin w.  |  Reservation 
Rating:
5.0

Very very friend guys

johnson s.  |  Overall Experience 
Rating:
4.0

On moveout found mold on a bed headboard and an overall dampness that I had not felt in 2 years prior. Staff told me to take pictures a make a claim with U Haul. Wanted them to know there was a prob

JACQUELINE A.  |  Overall Experience 
Rating:
3.0

In general, the staff were rude and the information they gave me was not true or "conveniently" changed. It seemed like they only cared about their bottom line and not about their customers.

rebecca l.  |  Overall Experience 
Rating:
5.0

Tihis U-Haul storage offered great customer service

BAHIYYAH B.  |  Overall Experience 
Rating:
5.0

`Would like it to be so you could get in the storage pass closing time.

BEATRICE H.  |  Overall Experience 
Rating:
4.0

We were longtime customers and had our storage unit for over 8+ years. Customer service was always great and our move-out process was seamless and the staff was very helpful. Would recommend to anyone

ERYNN M.  |  Overall Experience 
Rating:
5.0

Best storage facility I've ever rented from.

Colleene C.  |  Overall Experience 
Rating:
5.0

Great facility. This was a lifesaver during my home listing and sale, as well as great after the move. Thanks so much!

Graham W.  |  Overall Experience 
No reviews have been submitted for this location.

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