Customer Reviews for U-Haul Moving & Storage of Clarkston

1841 comentarios

885 Northern Ave   Clarkston, GA 30021
(East of I-285 @ Church St Exit)

(404) 294-7368

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(404) 294-7368

885 Northern Ave
Clarkston, GA 30021
(East of I-285 @ Church St Exit)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

One of the best locations I've ever been to. Staff was super friendly. Store was very clean. The truck was very clean, well maintained, and ran very well. I had no issues. Will be using this location again if needed in the future.

Regina F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANOSH A. 
Clasificación:
5.0

Very nice and friendly staff . The equipment was in good working order . The staff was very efficient.

WILLIAM F. 
Clasificación:
5.0

Great U-Haul branch. There were issues with the internet connections, however, which made it challenging for the sales/service associate. She managed this with great ingenuity and no compromise in services. It would be great if U-Haul could make sure that all of its branches have solid tech support.

KIM R. 
Clasificación:
5.0

The ladies three are super helpful..

Joel W. 
Clasificación:
5.0

Wynn and her staff are helpful, kind and very welcoming.

PATRICIA R.  |  First Impressions 
Clasificación:
1.0

The dark skin older lady with a grey shirt was rude ... she needs to learn to handle clients with good customer service.

VINCENT N. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA R.  |  Overall Experience 
Clasificación:
5.0

I highly recommend this Uhaul location - we rented two different trucks, a storage unit, and dollies. The staff were nice and competent, the facilities were clean and working, and owner, Wynn, was incredibly helpful, even taking her own time to help us after hours. We had lost our gate card access and she came to help us and was available by phone whenever we needed help. Truly blessed to have picked this location for our move - it went much smoother than it would've been had we picked another location! Thank you!!

Paul Mark A.  |  Overall Experience 
Clasificación:
5.0

Very helpful at Clarkson u-haul...the best!!

PATRICIA R.  |  First Impressions 
Clasificación:
5.0

The customer service at Clarkston is great. Friendly staff.

Monica H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ADIL M. 
Clasificación:
5.0

I rented a van for ~4 hours. It all went smooth. There are a few parking spots next to the entrance, so I could leave my car, which was convenient. The van was in a good condition, drives great.

Aliaksandr Z. 
Clasificación:
5.0

Amazing staff, including Wynn and Shamika.

Richard L.  |  First Impressions 
Clasificación:
5.0

The ladies working at this place are awesome and they have a great manager Wynn. Absolutely polite and pro-active.This place can get A+ ratings.

Clement P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW J. 
Clasificación:
5.0

I was told by Wynn my uhaul was to be returned by Friday 5/21. When I start seeing extra charges on my account I checked the contract and realized it was to be returned that Wednesday 5/19 she must have mispoke but she was so effecient I didnt look at the rental agreement which was my fault. I still would recommend utilizing this location but just a reminder always read your contract people!

ANITA A. 
Clasificación:
4.0

The truck I had was hard to start and likely needed a carburetor cleaning or tuneup. Otherwise, was in good condition.

KELLY M. 
Clasificación:
3.0

We dropped off after hours so I didn't have any contact with this office.

WILLIAM N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZABIH S. 
Clasificación:
5.0

The ladies there were very professional and nice. They went out of their way to offer any assistance they could. You are lucky to have these ladies working for you!

Kenneth S. 
Clasificación:
4.0

Other than the GM Ms Wynn ( Exceptional )& Ms Simone of whom demonstrated pleasantry & professionalism, other-support staff left me waiting & clearly took their time in having me complete my transition to get on the hywy. Customer service is a must in my opinion. Again Thanks to Ms Wynn & Simone, forgive me if I've mis spelt the names.

Monroe D. 
Clasificación:
5.0

Thank you for the help

BRAD P A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM D. 
Clasificación:
4.0

Have bigger trailers available

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

LUKE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany B. 
Clasificación:
5.0

My original uhaul pickup cost me additional $571 for the movers to wait on uhaul to find me a uhaul. Originally was to pickup a uhaul at Covington Dr uhaul in Decatur. They gave my 20'ft uhaul to someone else. $340 move went $871 move because SML movers are hrly. U got screwed, because the uhaul at Covington Dr location was given to someone else. I wish I could get refunded for $$571 due to uhaul's mistake. I ask the customer service representative at uhaul reservation to call the Covington Dr location to verify that they had a uhaul, he insisted there was no need and it was in the system that they had one 20'ft uhaul. Then another uhaul representative sent me back to that location insisting Covington Dr location had one. Returned to that Decatur location again, only to find out that they still didn't have on. Refund should be granted$571 . My number (470)626-3844. Eugene Mason, Jr.

EUGENE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDULLAHI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany B. 
Clasificación:
1.0

I was overcharged and still cannot get in contact with anyone for resolution. I was promised a manager call back and never received one!

ANYSHA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M.  |  First Impressions 
Clasificación:
1.0

I had the worst customer service experience of my life. I am actively telling everyone I know never to use Uhaul.

DON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

lacrisha w.  |  First Impressions 
Clasificación:
5.0

Friendly environment

STEPHANIE M. 
Clasificación:
1.0

I want my money BACK!

Marqus L. 
Clasificación:
5.0

Amazing GM at this location, I think her name was Wynn or had Wynn in it.

Chazmine T. 
Clasificación:
4.0

Gracias

MITULKUMAR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELENA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIDNEY H. 
Clasificación:
5.0

Contactless check-in was confusing--we went inside

CHAD H. 
Clasificación:
5.0

Nothing in my opinion all well ends well

ANTON R. 
Clasificación:
5.0

Good service

JOAO K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN P. 
Clasificación:
5.0

Associates were friendly and on point

JOSEPH K. 
Clasificación:
1.0

The bad Installation of the trailer caused an accident uhaul didn't contacted me, neither did Wynn the manager of the location. This is the worst company ever and probably wouldn't have any clients if it wasn't a monopoly. I'm suing uhaul for damages, and the store.

Manoela O. 
Clasificación:
3.0

I committed to an agreement to pick up my truck in Chamblee April 5 and April 9 U haul called to say they are breaking the agreement and forcing me to pick up my truck in Clarkston. This was a logistical inconvenience and added stress to the move. U-Haul seemed to care less that they were not honoring the agreement.

Walter W. 
Clasificación:
5.0

Had an issue with billing. Went back to the location and they fixed it immediately no issues! Wynn's team is awesome! They all deserve raises!!

KYARRA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAHEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ESTEBAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary S. 
Clasificación:
5.0

Exceptional customer service & very professional

Oyakhilome B.  |  First Impressions 
Clasificación:
5.0

Nothing U-haul has done excellent improvement from my last usage two years ago. I like the changes.

Rocquelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORA H. 
Clasificación:
2.0

El cliente no dejó un comentario.

ONDRE'A L. 
Clasificación:
5.0

Keep it up

KAMAL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYS P. 
Clasificación:
5.0

The parking lot for customers is way too small.

Keith J. 
Clasificación:
5.0

The employees was very friendly and helpful!!!

TIFFANY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

SARA J. 
Clasificación:
3.0

El cliente no dejó un comentario.

NEBAY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GENEVA F. 
Clasificación:
5.0

Great management team ever!!

VICTOR R. 
Clasificación:
1.0

The truck smelled awful dirty and I didn't appreciate the fact that I had to bring the truck back I ask for an extra day and they gave me till midnight so I think I was robbed I don't even think I was charged right I don't know who to contact

Vernal B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TRENTZY W. 
Clasificación:
3.0

The people at this site are playful and a bit unprofessional. Especially the big white lady. She was making inappropriate comments and trying to get attention

CHARMAYNE L. 
Clasificación:
5.0

Keep the good management 👌

YOLANDA S. 
Clasificación:
5.0

Fastest service I've ever received from a Uhaul

Daquan F. 
Clasificación:
5.0

My move to Tucker was temporary, but all my things were in great shape. No water damage or anything stolen. The staff were friendly

SELITA B.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful excellent environment. Very welcoming

Abdikadir A. 
Clasificación:
1.0

The employees they don't greet you once you enter in the store. Slow pace.

JODICE F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Harold S. 
Clasificación:
5.0

The customer service was excellent! I would highly recommend to a friend!

ANTHONY M. 
Clasificación:
1.0

Fix the customer service

KEBRU W. 
Clasificación:
4.0

Fast and efficient personnel. Courteous as well.

SYLVIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DESIREE D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CEDRICK M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JESSE R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE R. 
Clasificación:
5.0

Very professional staff, offer to assist me with services in a few weeks. Excellent employee service

Rever L. 
Clasificación:
5.0

The Staff on duty at this location was very friendly and professional. If I need to rent a truck again, this location would be my first choice.

WANDRA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

SELAMAWIT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell K. 
Clasificación:
5.0

Nada

IBRAHIM M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS B. 
Clasificación:
1.0

I can only assume that the staff here intentionally have me an outdated trailer. Upon pickup and initial inspection, I could not successfully upload pictures of the trailer to the app. The platteville staff informed me that was because there was not a maintenance records associated with this trailer. I left and loaded my belongings, thinking that is weird and kept my photos in case..., but the next day the tire pressure had dropped and was audibly hissing. When I tried to get "roadside assistance" I paid for, I was told to drive back (30 minutes away) to get a new trailer and unload/reload the contents myself... Because it was an old model which u-haul's network of parts providers do not carry the tire size for to replace. Do not use uhaul and certainly do not use this location. They were quick and friendly but the trailer was old and uhaul delayed my travels a whole day and would've had me unload/reload my entire trailer, except I got and paid for a tire replacement myself. There is no roadside assistance when needed because uhaul someone's lends people outdated trailers that they no longer service when broken down. U-haul is a monopoly. Never use uhaul if at all possible.

jay S. 
Clasificación:
4.0

The first person I encountered on the day I was to pick up the equipment told me that the truck I reserved was not available. About an hour later the manager was in and she said of course the truck was available and she was very helpful in every way.

SHARYN D. 
Clasificación:
5.0

Ms. Wynn & staff We’re amazing every helpful and accommodating to our needs..I would definitely do business with them again if need be..A+ in service and communication.thanks Ms Wynn for everything

KASHIF R.  |  Overall Experience 
Clasificación:
5.0

Uhaul's , Northern Ave location is the best representation of , " Customer Service Excellence " ! The leadership & teamwork shown here should be a blueprint for customer service standards. They make you feel like you're part of the Uhaul family . We truly appreciate all staff & management at this location.

Nicole S.  |  Overall Experience 
Clasificación:
4.0

You should actually check the car before you complete the paper

ANDREI I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ebonee D. 
Clasificación:
2.0

Laura was EXCELLENT and very knowledgeable in her experience. The other gentleman who prove the checkout once the rental truck was returned weren't! I called and explained my situation and I was told to do the self service check out as he walked off! I did not like his tone and his demeanor was ugly! Laura explained on the phone that I was okay to come to be checked out and to CALL if I was running behind. The truck has underling issues that weren't addressed at check in

JESSICA C. 
Clasificación:
1.0

All my items were damaged

Emma H.  |  Overall Experience 
Clasificación:
5.0

I was very happy with my service at the facility.

Edward S.  |  First Impressions 
Clasificación:
3.0

Bueno

ABDUL K. 
Clasificación:
5.0

The agent was very nice and explained all details thoroughly. Very great customer service.

Sheraton G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PIERRE N. 
Clasificación:
5.0

I love working with the people at this location and I consider them as my friends and family.

Dilukila V. 
Clasificación:
5.0

My only issue was that the cab of the truck had not been cleaned. It smelled like someone had been smoking in the cab for a couple of months. I wiped the steering wheel off, because of covid and the wipe I used was dark brown. The dash was covered in what looked like someone dropped a soda and it exploded all over the dashboard. Just sticky drips everywhere. The console where you put your drinks was covered in crumbs and soot. The seats also didn't appear to have been wiped down either. The rest was fine, but the cab of the truck was disgusting. Not to mention did not meet CDC guidelines to help prevent the spread of covid.

Jonathan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDUL S. 
Clasificación:
5.0

My experience was GREAT😊 The staff was very friendly and professional The Manager Wynn Reagean is awesomeðŸ'ðŸ' I will definitely come back to this location and recommend that location to all my family and friends. EXCELLENT SERVICE‼

TEMESGEN A. 
Clasificación:
5.0

They was great and treated me like family and if I need them again I will go back there .

Tracy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN T. 
Clasificación:
5.0

You are the Best!

BRENDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

babatunde A. 
Clasificación:
5.0

Very professional and friendly people. Would definitely rent from them again.

Deondra M. 
Clasificación:
4.0

Higher resolution photos for the check-in phone process. You can't approve vehicle condition with small unzoomable phottos.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

gregory M. 
Clasificación:
5.0

Customer service and professionalism was outstanding!

CHARLES B. 
Clasificación:
5.0

Fast friendly service

Shashanda W. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLA G. 
Clasificación:
5.0

Your staff was absolutely amazing. The manger went abouve and beyound in assisting me. Again, Kudos to the intire staff. I was definately impressed. Thank you and keep up the good work! Jack Williams Director of YMCA Early Learning Facilites Metro Atlanta YMCA

Jack W.  |  First Impressions 
Clasificación:
3.0

The gate code for getting into the storage is a problem. My Fob doesn't work. I couldn't at the beginning use the card or the code given to me. Went back yesterday to store some things and the Fob didn't work. I managed to get in.

SELITA B.  |  First Impressions 
Clasificación:
5.0

The manager made my experience with Uhaul a wonderful one. I can't thank her enough.

Jesse R.  |  Overall Experience 
Clasificación:
5.0

Laura was extremely helpful, while multitasking. My move was alot LESS stressful when I left. Thanks Laura!!!!!

lequan j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa B.  |  First Impressions 
Clasificación:
1.0

This management is horrible, rude and so unfriendly,judgement. You need to work on that ugly black lady. She's so racist. Thank you

ABDURAHAMAN M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria T.  |  First Impressions 
Clasificación:
4.0

The step into the interior lockers From the outside is difficult to maneuver with a cart. Other than that, good experience. Staff was very friendly and helpful. I needed a larger unit and they were happy to help me out.

Anne M.  |  First Impressions 
Clasificación:
3.0

I got mold on my furniture that was stored in a inside unit waiting on a response .

Harrison H.  |  Overall Experience 
Clasificación:
5.0

young lady who help me tue the 8thof sept was so so helpfull

VARETTA C.  |  First Impressions 
Clasificación:
5.0

The staff are very helpful.

JIBRIL B.  |  Overall Experience 
Clasificación:
5.0

"They are thee BEST STAFF i believe #Uhaul has on the whole east side of Georgia..thank you ladys for treating me very well for alot of years"

Jusmeallah d.  |  Overall Experience 
Clasificación:
5.0

Thank you so much to Ms Reagan and her crew for helping my family save what we had, and we're forever grateful!

Toni S.  |  Overall Experience 
Clasificación:
5.0

The ladies were great and friendly

Keith C.  |  First Impressions 
Clasificación:
5.0

Oh I love all of you employ a manager or shift managers so glad employees they are very friendly family I feel it is my storage I don’t feel like go somewhere else I wish I have a more words to say I love it thank you so much for all your Crew HowI appreciated Themiyour are next to me.

Elizabeth T.  |  Overall Experience 
Clasificación:
5.0

Wynn and staff gave us a superb experience during our move in with great tips and on time humor! Thanks guys you were awesome!

Denise m.  |  First Impressions 
Clasificación:
5.0

Excellent excellent excellent Wynn a d the entire staff always gives exceptional service. She is always willing to go above and beyond...

SHERITA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

clyde f.  |  Overall Experience 
Clasificación:
5.0

Great customer service!!

Verne M.  |  First Impressions 
Clasificación:
5.0

Good service

Derrick M.  |  First Impressions 
Clasificación:
4.0

The storage units themselves need a lot of TLC, but the staff makes up for it!

April H.  |  Overall Experience 
Clasificación:
3.0

It could be better if it was climate controlled

DERRICK C.  |  Overall Experience 
Clasificación:
5.0

It was as good as can be expected, and the staff at this location is excellent! They took very good care of me and my needs.

dirk A.  |  Overall Experience 
Clasificación:
5.0

Wynn was always extremely helpful and courteous, as was all the staff at the Clarkston location. i would definitely recommend this facility to anyone looking for storage or a rental truck. top notch.

jason j.  |  Overall Experience 
Clasificación:
4.0

N/C

Christopher B.  |  Overall Experience 
Clasificación:
5.0

Great service.

Tracy C.  |  First Impressions 
Clasificación:
5.0

Great staff!

IAN G B.  |  Overall Experience 
Clasificación:
5.0

Staff were very personable and helpful.

William G.  |  Overall Experience 
Clasificación:
5.0

Very nice staff

TRACY M.  |  Overall Experience 
Clasificación:
5.0

Tommy was excellent to work with. I wish most businesses have people that welcome their customers and explain their needs and make them comfortable to get what they need.

Yassin A.  |  First Impressions 
Clasificación:
5.0

Really liked the place and the staff ...I'm really trying to figure out why were they not referred to me in the first of my journey.....Go figure????.

patricia b.  |  First Impressions 
Clasificación:
5.0

Very. Good. Thank. You

john g.  |  First Impressions 
Clasificación:
5.0

I love the staff I love the manager she gets the job done the staff is incredible

Jivana B.  |  Overall Experience 
Clasificación:
5.0

Good service

ROSA V.  |  Overall Experience 
Clasificación:
4.0

Everything went well

CATHY M.  |  Overall Experience 
Clasificación:
1.0

Everything i put in there got ruined with mold i lost alot of money

Mecca M.  |  Overall Experience 
Clasificación:
4.0

N/C

Denton F.  |  Overall Experience 
Clasificación:
5.0

I appreciate, God may bless you all. Thanks

VAN L.  |  Overall Experience 
Clasificación:
3.0

All the staff were very friendly and helpful. I will recommend that the storage doors be wilder enough to let bigger items in easily. My new sofa was damaged due to insufficient opening of door.

Annie D.  |  Overall Experience 
Clasificación:
5.0

customer service was great

kevin w. | Reservación
Clasificación:
5.0

Very very friend guys

johnson s.  |  Overall Experience 
Clasificación:
4.0

On moveout found mold on a bed headboard and an overall dampness that I had not felt in 2 years prior. Staff told me to take pictures a make a claim with U Haul. Wanted them to know there was a prob

JACQUELINE A.  |  Overall Experience 
Clasificación:
3.0

In general, the staff were rude and the information they gave me was not true or "conveniently" changed. It seemed like they only cared about their bottom line and not about their customers.

rebecca l.  |  Overall Experience 
Clasificación:
5.0

Tihis U-Haul storage offered great customer service

BAHIYYAH B.  |  Overall Experience 
Clasificación:
5.0

`Would like it to be so you could get in the storage pass closing time.

BEATRICE H.  |  Overall Experience 
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Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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