Customer Reviews for U-Haul Moving & Storage of Chico

8,041 reviews

600 Country Dr   Chico, CA 95928

(530) 893-8601

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(530) 893-8601

600 Country Dr
Chico, CA 95928

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

APPOINTMENT TIME: 08:00. STANDING FOR ONE HOUR. I ASKED THE CLERK WHY MY CAR IS STILL IN FRONT HE SAID IT'S BUSY. I HAD AN APPOINTMENT FOR 08:00. IT IS NOW 09:00. NEVER LOOKED UP FROM HIS PHONE AND COMPUTER AND SAID WE'LL GET TO IT WHEN WE CAN. 09:03 CAR WAS MOVED TO SHOP. I WENT TO GARAGE DOOR TO SEE IF WORK WAS STARTED. AFTER SOME TIME, I WAS TOLD LEAVE THE AREA. I SAT ON A BENCH OUTSIDE, WIND,RAIN, 51 DEGREES. 10:30 CAR WAS READY. NOT HAPPY! FOUR WORKERS WITH BAD ATTITUDES. APPOINTMENT TIME MEANS MY TIME!! MY NEXT TRUCK WILL GO TO SOME OTHER PLACE.

Dan Keeley 
Rating:
3.0

Customer did not leave a comment.

Daniel Hart 
Rating:
5.0

Customer did not leave a comment.

Christopher Monaco 
Rating:
5.0

Customer did not leave a comment.

anne morrissey 
Rating:
5.0

Ari was on top of it. Had my stuff right away, hassle free

bill Murry 
Rating:
2.0

He told me what to do but did not help as he was cleaning another truck. I found the app did not work had to go to the website which was difficult to use.

ERIC LEONG 
Rating:
4.0

I was supposed to get a $120 reduction in price, to return it in Chico instead of my hometown, Red Bluff, but the credit card has posted at the higher rate. I trust that correction will be coming as a credit to the card. Thank you.

James Hickok 
Rating:
5.0

Customer did not leave a comment.

Vickie Thompson 
Rating:
4.0

I would have appreciated talking to a live person when I called to ask questions. I just got an answering machine with my multiple attempts.

lindsay Slater 
Rating:
5.0

Customer did not leave a comment.

Janine Rood 
Rating:
4.0

If there’s a way to check the e alert when making reservations rather than when a person shows up to pick up

Bobby Gordon 
Rating:
3.0

Phone system impossible. Only 1person at the counter, no matter how many people are milling around.

LINDA MEYERS 
Rating:
5.0

Professional and polite

Clifford Marden 
Rating:
5.0

Customer did not leave a comment.

Gustavo Urdaneta 
Rating:
5.0

I’ve been positively impressed at every step of the with my last trailer rental. From my reservation and pick up in Chico, CA to my 759 mi. transit with the fully loaded trailer to by new residence in Goleta, CA. I’d recommend using U Haul to anyone needing ur equipment ant support service. Herb Clark

Herb Clark 
Rating:
5.0

They finished the instillation earlier than expected.

Virginia Wolf 
Rating:
3.0

I think everyone was very nice it a decent price. All around was very pleased with the U-Haul business.

Cassandra Nance 
Rating:
5.0

Customer did not leave a comment.

Clifford Marden 
Rating:
5.0

It was great, thank you

Julio Soto 
Rating:
5.0

Fast and reliable

Marsil Soueid 
Rating:
1.0

Check the tires on the trailers got a flat after 50 miles blew both tire out on the passenger side terrible experience.

Adam mcclaskey 
Rating:
5.0

Customer did not leave a comment.

Joseph Allen 
Rating:
5.0

Be more honest about the price of in town rentals…19.95 is less than half what I paid for each day and I drove very minimal miles

Farrah Fowlkes 
Rating:
5.0

U-haul makes it so easy when checking in the 5x9 trailer. Thanks

Mike Garrison 
Rating:
5.0

This was a great experience for me. Using your App to reserve a trailer was super easy. Picking up and dropping off the trailer was also super easy. Thank you very much for all that you do.

Scott Metzger 
Rating:
5.0

Customer service was excellent. Great employees!

James Ayers 
Rating:
5.0

Customer did not leave a comment.

james culter 
Rating:
5.0

Knowledgeable, friendly and very helpful

Clifford Marden 
Rating:
5.0

Thank you from Two Men and a Truck! :)

janae jacobs 
Rating:
5.0

Customer did not leave a comment.

James Appel 
Rating:
5.0

Customer did not leave a comment.

Gloria Bain 
Rating:
5.0

Easy peasy return!

Susan Styer 
Rating:
5.0

Customer did not leave a comment.

Andrew Steward 
Rating:
5.0

The staff were great and friendly. Definitely helpful and understanding. Next time I need to rent a u-haul , I know where I'm going.

Michael Silvera 
Rating:
5.0

Jason Santos was awesome and took such good care of us. We had a lot of questions and made it super confusing but he helped us through every step.

Shayna Dunne 
Rating:
5.0

The U-Haul facility on Country Drive n Chico is well stocked, organized and has a very professional staff.

Jon Clark 
Rating:
5.0

Customer did not leave a comment.

Jaclyn Yount 
Rating:
5.0

Both associates were very friendly and helpful, and the experience was very positive and easy.

Madison Cumpton 
Rating:
5.0

Very satisfied with both the vehicle and service provided by staff; this location is always my first choice and i appreciate the staff support in taking the time to answer questions re: possible problems in moving items.

Joseph Dudan 
Rating:
5.0

Customer did not leave a comment.

Jyl Groves 
Rating:
5.0

Customer did not leave a comment.

mohammad arifi 
Rating:
2.0

Visor busted on driver side , driver side under dash side panel broken . Handle broken for window on driver side .

Bob Brewer 
Rating:
5.0

Great customer service

Austin Spang 
Rating:
5.0

Thank you for your friendliness and help! It was a pleasure to do business with you.

Frank matoes 
Rating:
5.0

Customer did not leave a comment.

Brad McMillan 
Rating:
5.0

Customer did not leave a comment.

Kevin Gini 
Rating:
5.0

Friendly and efficient staff made this rental the easiest part of our move! Thanks so much!

Paula Davis 
Rating:
5.0

Best and easy drop off!

Eric Leong 
Rating:
5.0

Customer did not leave a comment.

Mike Brown 
Rating:
3.0

Customer did not leave a comment.

seth maldonado 
Rating:
4.0

The engine light and the tire pressure light went on early in traveling to location. U-Haul’s response was @oh this happens often, if the lights start blinking or things get worse contact us back. Made the drive more stressful the. Should have been.

daulton grassmyer 
Rating:
5.0

Customer did not leave a comment.

Dylan Wattles 
Rating:
5.0

Customer did not leave a comment.

Steven Gray 
Rating:
5.0

Customer did not leave a comment.

Larry Mc Williams 
Rating:
5.0

Customer did not leave a comment.

Kenneth Purdue 
Rating:
5.0

Wonderful experience. People were friendly and very helpful. Best U-Haul location ever. Keep up the good work

Justin Owen 
Rating:
5.0

Customer did not leave a comment.

Kenneth Purdue 
Rating:
1.0

rude and unhelpful staff, truck was helpful!

Manuel Valtierra 
Rating:
5.0

Customer did not leave a comment.

Ashley Turner 
Rating:
3.0

The computer was slow and didnt have mey records at first. So the return take a while longer. It was not smooth.

ERIC LEONG 
Rating:
5.0

I like quick 'check out" service and was accommodating this time. Check in was very quick.

James Hanna 
Rating:
4.0

Customer did not leave a comment.

Martin Irmer 
Rating:
5.0

Customer did not leave a comment.

BRYAN NELSON 
Rating:
1.0

The attitude of the man working there was rude, disrespectful and out of line. The women that work there were great. But returning the truck was a nightmare because of the customer service with this guy.

Kimberly Craven 
Rating:
4.0

Friendly, helpful staff. Clean truck.

Randy Loeb 
Rating:
4.0

Very quick work and great job

john maddox 
Rating:
5.0

Thank you

Catherine Pullen 
Rating:
5.0

Very knowledgeable and friendly staff - easy to get in and out. My only complaint would be that I got a bag of six of blankets that only had five blankets.

Rod Jennings 
Rating:
5.0

Customer did not leave a comment.

Xue Moua 
Rating:
5.0

The truck wasn’t cleaned from its last use. Found orange peels on the ground.

Lucio Salt 
Rating:
5.0

In my opinion you guys rock I have never had any issues or situations that were not able to be handled

Kristin Junk 
Rating:
5.0

Customer did not leave a comment.

Ernesto Gonzales 
Rating:
1.0

Equipment received was in poor and damaged condition. Employee did not connect safety chains prior to me leaving. U-Haul plan install strap was cut short. I did not realize this until I had driven 200 miles away, making the entire rental useless. Manager was extremely rude and refused to go over this with the employee that behaved so poorly or refund the cost of the trailer when I question the manager on a picture Miraculously, there was no picture in my profile. Not only did I waste my time and money renting from U-Haul. I wasted several hundred dollars in fuel and put my families life in jeopardy and those of which behind me.

Joshua Moss 
Rating:
5.0

Customer did not leave a comment.

Renee Athey 
Rating:
5.0

Customer did not leave a comment.

Renee east 
Rating:
5.0

Customer did not leave a comment.

Curtis Whitehead 
Rating:
5.0

Customer did not leave a comment.

Melanie Nighbert 
Rating:
3.0

Not helpful in explaining extra charges

Elizabeth Palomar 
Rating:
5.0

Customer did not leave a comment.

Ryan Dietz 
Rating:
5.0

Customer did not leave a comment.

VANESSA GIBSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michele Alemania 
Rating:
1.0

Customer did not leave a comment.

Dwayne BURCHAM 
Rating:
4.0

Customer did not leave a comment.

deborah mcfarland  |  First Impressions 
Rating:
5.0

I moved my car to auto repair fo $100 using a tow dolly. A local tow service wanted $295. Good move. You might remember this

Robert May 
Rating:
5.0

Customer did not leave a comment.

chengchuan SAECHAO 
Rating:
5.0

It was a perfect experience from start to finish from 11/26 thru 1/4/24. Started in Glendora, CA with Amy. She was so helpful and the counterparts in Chico were the same :) Your women ROCK!!!! All 5 Drivers too! Had a not so good experience in-store with the guy behind the counter in Glendora. He wasn't interested in helping the u-Box's, so I ordered online.

Valerie Edmond 
Rating:
5.0

Always a pleasant to go there the staff is always great

sieann Dudley 
Rating:
5.0

Excellent customer service

MARY RYAN 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS GASKILL 
Rating:
5.0

Customer did not leave a comment.

John Alongi 
Rating:
5.0

Great customer service at check out and check in. Very friendly.

jerry reiblein 
Rating:
4.0

Customer did not leave a comment.

Eckart Schwab 
Rating:
5.0

Easiest dropoff I could imagine and the employee was super nice.

James Moore 
Rating:
5.0

Customer did not leave a comment.

charles mckinley 
Rating:
5.0

Customer did not leave a comment.

dan patterson 
Rating:
3.0

Customer did not leave a comment.

Jessie Boothe 
Rating:
4.0

Customer did not leave a comment.

Kendra Moore 
Rating:
5.0

Customer did not leave a comment.

MARY VALBANEDA 
Rating:
5.0

Customer did not leave a comment.

BROOKE REMICK 
Rating:
5.0

NA

John Bryant 
Rating:
5.0

Customer did not leave a comment.

Danny Mcclain  |  Overall Experience 
Rating:
4.0

Long lines not very nice when you made an appt

CARREL Balderston 
Rating:
1.0

I was charged additional mileage fees for going over my allowed mileage due to the fact my pick up and drop off locations changed. Really frustrating, I will not be using this service again

Mason Chappelle 
Rating:
3.0

Too pricey

Chris Flores  |  Overall Experience 
Rating:
5.0

I was very pleased, and the price was not bad

Denise Lynch  |  Overall Experience 
Rating:
4.0

It might be helpful to tenants to stay open for access to the units 24/7, this would add a good convenience, especially since ghe units are secured, alarmed and have insurance options available. But over all its secure clean and organized.

BRETT CALANDRELLA  |  First Impressions 
Rating:
5.0

Nikki was so excellent. She helped us quickly . Thank you

jon candelaria  |  First Impressions 
Rating:
5.0

Nikki was FABULOUS!! Helpful, patient, friendly!!

Brenda Horine  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brima Jah  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annabella Ray  |  Overall Experience 
Rating:
5.0

I have always found this facility to be welcoming and helpful.

MAURICE BRYAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Delores Prince  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Griselda Sanchez  |  Overall Experience 
Rating:
5.0

Great, safe place to store your belongs. Nikki was super helpful and friendly.

Hank Woods  |  Overall Experience 
Rating:
3.0

There was nobody around to help us unload our truck. It would have been nice if there would have been somebody around to help us cuz it was only two older women unloading the 15 ft truck

Vicky George  |  First Impressions 
Rating:
5.0

I moved to bigger unit at another location. Thank you for the great service.

Christina Mcpherson  |  Overall Experience 
Rating:
5.0

Everyone I encountered at UHaul was wonderful.

Annette Stanis  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tajae Abraham  |  Overall Experience 
Rating:
1.0

The unit I rented said that I could fit a 2-3 bedroom home in it, which was wildly inaccurate. I had to scramble around to find a new place and the professionals at other storage rentals said there was no way to store a 2-3 bedroom home in the unit Uhaul suggested either. Very misleading and very stressful.

Amy Katie Clanton  |  Overall Experience 
Rating:
1.0

I booked a unit that specifically said it would hold items for a 2-3 bedroom home. Upon arrival, the size of the unit was laughable, and absolutely not as advertised. Staff was unhelpful and I had to scramble to find another storage facility to hold my items.

Amy Katie Clanton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRANDY HERNANDEZ  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

CHERYL MARDEN  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

stephen pearce  |  Overall Experience 
Rating:
5.0

This facility was very helpful prompt and always there to help! Kathy Cardinal

Kathryn Carninal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Siedentopf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAI NGUYEN  |  Overall Experience 
Rating:
5.0

Very friendly people. I had forgotten my security key but the staffs was very helpful of letting me get in and out get my stuff out.

jody Ockerman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arlene Bramasco  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAI NGUYEN  |  First Impressions 
Rating:
5.0

Thanks for great service.

Christina Mcpherson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Hanson  |  Overall Experience 
Rating:
4.0

The relatively rapid, recent price hikes were not my favorite thing.

Jenny Richman  |  Overall Experience 
Rating:
2.0

I needed and reserved a 26 foot truck in Roseville, CA for 2days for $93 if I dropped off the Uhaul in Uba city CA. So the next day I got dropped off from Chico, Ca to Roseville U-Haul to find out They gave away my truck and had to give me a ride to a different uhaul store were I was told had the truck I needed but didn't. The only thing they had was a 20 foot truck which I felt forced to take. And Now it would be $164.00 and still would have to take it to Uba city. I had to make 2 trips instead of one which took another 2days plus all the gas....it was a complete nightmare and cost me soooooo much money I did not plan for.

Charlene Strang  |  First Impressions 
Rating:
5.0

always really nice staff, clean facility

Richard Hanson  |  First Impressions 
Rating:
5.0

This UHaul store is very well run and the best I've ever been to. They are very efficient and professional yet very friendly and helpful. They treated me very well and really helped reduce the stress of moving.

Catherine Adams  |  First Impressions 
Rating:
5.0

Great helpful Staff in Chica CA

Mike Rewolinski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ehab Rezk  |  Overall Experience 
Rating:
5.0

Our Moving experience was great from booking the truck to returning the truck and Storage. All Great helpful Staff along the trip. THANKS

Mike Rewolinski  |  First Impressions 
Rating:
5.0

The staff here in Chico California were excellent and so helpful. they went above and beyond.Will recommend to family and friends!!

Dannielle Wonser  |  Overall Experience 
Rating:
5.0

Very easy online transaction. People in office were helpful as well when we moved in.

Sandy Wangberg  |  Online Move In 
Rating:
5.0

Everyone was very helpful. We're so glad we found this facility!

Carly Blessing  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dannielle Wonser  |  First Impressions 
Rating:
5.0

Everyone is friendly and helpful and I barely visited my unit, knowing that it was secure. It’s nice and clean. I like having a unit inside of the facility building. Also when I rented the car trailer- a cheerful and capable young lady hooked the whole thing up to my pickup for me, and went through the safety check. When I returned it later I didn’t even get out of the truck! Chico uhaul is top notch.

Miguette Sansegundo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Helen Hux  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandrea Katz Schnur  |  First Impressions 
Rating:
4.0

The communication at the facility was fair. But in all fairness, they were very busy. The explanation of how to enter the security code was not clear. There are two locations at the site. All this being said, they did their best to assist me. I think the confusion is that I reserved the space online and not at the desk. They also shared that sometimes a space can be double-booked, although this did not happen to me.

DAVID AUST  |  Online Move In 
Rating:
5.0

They helped me switch to a different unit and it was quick an easy!

Ellen Morrison  |  Online Move In 
Rating:
5.0

I was told a lock would be provided ended up having to buy my own. Not the end of the world though.

Samantha Guidotti  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MOHAMED IBRAHIM  |  First Impressions 
Rating:
4.0

The staff was extremely helpful and friendly. I would highly recommend this location to anyone looking for storage or rentals. One of the few u-hauls I have been to where they treat the customer well.

Mark Chaffey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Guadalupe Sandoval  |  Overall Experience 
Rating:
5.0

The Chico, CA Office and the branch manager there was very helpful, courteous and professional, in which I will use this facility again. However, the phone number to get a hold of U-Haul’s customer service and/or to pay my monthly bill had very long wait times that lasted over an hour sometimes. U-haul needs to revamp their customer service line, in order to drastically reduce the wait time over the phone.

George Deborde  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Chum  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Emily Dart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily Dart  |  First Impressions 
Rating:
1.0

The customer service is absolutely horrible and nonexistent. I will never use this uhual again. Was never offered any discounts or refunds for any of my inconveniences, which were many, and caused hours and hours of delay in moving. Because of lack of organization and communication I had to rent two units instead of one, which were completely across the entire storage facility making it even more inconvenient when moving and organizing my items.

Olivia Fitch  |  Overall Experience 
Rating:
3.0

The first I had was a rented cargo van totally dirty outside mud on lower half and inside both seats had long dog hair he said there was quarter tank of gas so I got in drive it down to first light smelling strong gas inside when the light and alarm told me I was low on gas stopped down at tower market on park and fair put 35.00 dollars in almost 9 galsdrove to old mall on east ave then home 1st ave west and tank was on saying I was empty. Next day got in van drove down towards the esplanade when the voice and alarm said i was low on gas. So i drove back to the uhaul place was told they just fix the gas leak will it wasnt fixed ask what they could do for me about the thirty five dollars I put in gas said I'll have to sendin that I did and what happen and I ended up with a 3/4 truck and everything was a lot better.is there anyway I can keep the truck tell mon could do hardly nothing the first two days with all the problems .please let me know thank you kathy toledo 5303212964 Toledo1932@gmail.com

KATHY TOLEDO  |  First Impressions 
Rating:
5.0

Shortage of storage units no 10x10 available for years

Steve Davis  |  First Impressions 
Rating:
5.0

wonderful people. Very attentive.

bill scott  |  First Impressions 
Rating:
5.0

I had reserved one of the indoor, climate control storage units on-line. When I went in to pay for the unit it turned out to be an outside one. Bronson said that there were supposed to be two units inside that were going to be emptied that day or the next and that he would keep my reservation open and call me as soon as they were available. I got a call that afternoon and was able to take care of the check in over the phone. I really appreciated the extra time that Bronson spent to make sure that I got a nice unit! I will always recommend this U-Haul for any moving or storage needs! Great people and pleasant experience!!

Lavonne Fogel  |  First Impressions 
Rating:
5.0

Staff at this site are excellent. We completely forgot to complete our check out and they did it for us. They’ve always been helpful and have excellent customer service.

Jennifer Rogerson Jennings  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney Rollins  |  Overall Experience 
Rating:
5.0

Used this facility a few times in the last month. People were always nice and helpful. I chose this place to rent our truck and a storage everything always went smoothly. Would recommend this place cause there hours are good, other places that were closer weren’t open on weekends or opened late or closed early.

Niraj Singh  |  Overall Experience 
Rating:
5.0

The only reason I have ever used other self storage units is if uhaul has none available. I have always regretted going elsewhere. Always!

Miguette Sansegundo  |  First Impressions 
Rating:
5.0

Great service, clear communication, and friendly.

SCOTT HOLLAWAY  |  Overall Experience 
Rating:
5.0

Clean facility, fast service and knowledgeable about the equipment rentals

SCOTT HOLLAWAY  |  First Impressions 
Rating:
5.0

Bronson was helpful and professional.

Tashanne Horn  |  First Impressions 
Rating:
5.0

Each personnel I talked and handled any problem were great!

Carolyn Caraway  |  Overall Experience 
Rating:
5.0

Very friendly and loved their willingness to accommodate!

Anita Trabucco  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheryl Kessler  |  First Impressions 
Rating:
5.0

Good job!

Cameron Vittiglio  |  First Impressions 
Rating:
5.0

Staff was always accommodating to our needs and requests. Excellent service!

Janice Salazar  |  Overall Experience 
Rating:
5.0

All staff was very friendly and helpful. Great experience!

Scheleen Kerr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janice Salazar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Moore  |  Overall Experience 
Rating:
3.0

Storage was fine. I reserved a truck in advance to move. I went to pick up the truck and you sent me across town to pick one up and they didn’t have one either. This is the second time this happened.

Margie Rose  |  Overall Experience 
Rating:
5.0

Great customer service. Bronson spent a good amount of time showing me trucks and the storage facility. Definitely recommend!

ELIZABETH SANDBACh  |  First Impressions 
Rating:
4.0

Everything was very good, A few staff members weren’t as accommodating as others. Thank you!

elaine johnston  |  Overall Experience 
Rating:
5.0

So far very good. Only just rented unit. If every thing goes as well as the renting experience I will be very pleased.

Naomi Merrick-Mauldin  |  First Impressions 
Rating:
4.0

Mohamed at this location supplied me with above and beyond excellent customer service. I would definitely do business with this location if he was in charge of my experience again.

Brett Byrd  |  Overall Experience 
Rating:
5.0

Guy named Mohammed at this location went above and beyond in the customer service department. I originally spoke to an older gentleman first who flat out refused to help me. Mohammed is the man!

Brett Byrd  |  First Impressions 
Rating:
5.0

Very easy and helped us find the most appropriate storage size.

Cindy Gallagher  |  First Impressions 
Rating:
5.0

Super facility and staff.

kim knott  |  Overall Experience 
Rating:
4.0

Thank you

karen roberds  |  Overall Experience 
Rating:
5.0

I rented a storage unit when one became available after the Camp Fire. The staff were always friendly, helpful, in helping me plan my uhaul pack and move to Idaho. Highly recommend this store.

laurie kidder  |  Overall Experience 
Rating:
5.0

We have used u-haul this passed few months to prepare us for our move, and have been very happy with the staff and vehicles and storage unit.

jennifer marler  |  Overall Experience 
Rating:
5.0

.

James Boyd  |  Overall Experience 
Rating:
5.0

We got a truck and storage unit, which we reserved over a month ago. Everything went well without a hitch.

jennifer marler  |  First Impressions 
Rating:
3.0

When I signed and payed for this unit it was not pro rated for the month of January.

Tawnya Ledyard  |  First Impressions 
Rating:
5.0

Helpful, courteous, and knowledgable.

laurie kidder  |  First Impressions 
Rating:
5.0

U hauls u -boxea are the way to go. Super convenient

BRAD MAGEE  |  Overall Experience 
Rating:
5.0

Bronson did a tremendous job of taking care of my delivery. There was a misunderstanding from the original order and Bronson handled it great. Awesome customer service!

John Walters  |  Overall Experience 
Rating:
5.0

No comment.

russell jacob  |  Overall Experience 
Rating:
5.0

Great service.

Gerardo Alvarez  |  Overall Experience 
Rating:
5.0

Well done

BRIAN MCCAULEY  |  Overall Experience 
Rating:
5.0

Your staff was friendly and helpful, and the storage units well-maintained.

katrina ratzlaff  |  Overall Experience 
Rating:
4.0

Could use more light indoors

Raven Brown  |  Overall Experience 
Rating:
5.0

Staff was excellent

VICTOR Curtis  |  Overall Experience 
Rating:
5.0

Very nice facility. Bronson Vitt very helpfu! And available.

judy harding  |  Overall Experience 
Rating:
5.0

no comment

Randall Abbott  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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