Customer Reviews for U-Haul Moving & Storage of Chester

1,967 comentarios

1600 Highland Ave   Chester, PA 19013
(I-95 & Hwy 322)

(610) 494-8226

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(610) 494-8226

1600 Highland Ave
Chester, PA 19013
(I-95 & Hwy 322)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

steven B. 
Clasificación:
5.0

I original had a confirmed pickup at a much closer location to where I need the truck. I had to pay for an additional 30 miles. This information was told to me the day before I needed the truck . I think a mileage adjustment should be made on a confirmed location for pickup that is cancelled.

RONNIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rayquan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
4.0

Add promo codes

Deitre S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
3.0

I would have been a more satisfied customer if the truck I scheduled was available at the original location at time of reservation.

Cindy Z. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jennifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven B. 
Clasificación:
4.0

No complaints whatsoever, pickup and return was quick and effortless.

CHRISTOPHER C. 
Clasificación:
5.0

everything is good

steven B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwayne M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Louise C. 
Clasificación:
5.0

The folks that took care of us were Excellent We were in and and they helped with everything Great Service.

Michael B. 
Clasificación:
5.0

It is such a pleasure to deal with the folks at this UHaul store! Tina and her crew always ensure that we are well-taken care of! We rent every week from them!

CHESTER T. 
Clasificación:
5.0

Although this place was really busy and there was only one person working the front desk, I forget the attendant's name but she was like superwoman handling calls, and all the inside customers at the counter on Sat April 30th. She was very professional. Five stars to her alone. Thank you for your service.

Roberto B. 
Clasificación:
5.0

N/C

Adrienne G. 
Clasificación:
5.0

Nelly was very helpful to get me situated with the dash board buttons and know now how to set up the digital dash! Great vehicles to get your needs in order!

TINA M. 
Clasificación:
2.0

When I arrived there were three people there no one was in the office. I reserved a '10' truck. Online it stated it was available. Get to the U-Haul store not available had to use a van. The person helping couldn't find my reservation. She was calling me someone else. She had the wrong name. Even after given her my reservation number and driver's license. I would suggest more training. I felt this location was not operated professionally. The gentleman working there pants hanging off his butt showing he underwear. The other young lady was on her cell phone instead of assisting. If I ever need another UHAUL truck. It won't be from this location. There were no upsaling from the customer service representatives. I know if it was my store I would not want those three people representing my store.

Lorena M. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHAUN M. 
Clasificación:
5.0

Awesome service nd customer service

DAWN S. 
Clasificación:
5.0

Great, friendly, and knowledgeable staff that seem to have a really good way at remaining efficient even when the store appears really busy.

BLAKE S. 
Clasificación:
5.0

Super professional and helpful and efficient

Peter John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

Tina, Mell, and Chad were amazing!!! Professional, respectful and accommodating!

Nyfisa H. 
Clasificación:
1.0

El cliente no dejó un comentario.

MARYCECILIA T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Erika B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alden T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malcolm D. 
Clasificación:
5.0

El cliente no dejó un comentario.

NABREE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keona S. 
Clasificación:
5.0

The persons in store were alsome helpful friendly and great too deal with. Gracias

harris B. 
Clasificación:
5.0

The ability to refund me because the dolly I ordered originally was not on the truck in the starting location, Martinsburg U-Haul.

Erik R. 
Clasificación:
3.0

The people were nice and helpful. The truck was not clean. It smelled of cigarettes. It was a disgusting experience.

Andrew S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Catrina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMIYR L. 
Clasificación:
4.0

The truck we rented had and issue with the heat not turning off... it always blew out hot. We mentioned it to the person when we returned it. The people at the pickup location may not have known.

SHARYL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamal F. 
Clasificación:
5.0

Fast, friendly, & professional service. Definitely will recommend to everyone

Dana P. 
Clasificación:
3.0

Send me a copy of my final receipt

RICHARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIRAS W. 
Clasificación:
5.0

Make sure all the trucks is wipe down and spray down after every use

NaRon J. 
Clasificación:
5.0

I think the office needs a little sprucing up but other than that the staff is always great and very helpful and the equipment is in excellent shape.

NISHEEMA G. 
Clasificación:
4.0

Offer discount codes

Deitre S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY S.  |  Overall Experience 
Clasificación:
2.0

Make sure trucks are up on maintenance because mine broke down on me today

Rachel D. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMASINA A.  |  Overall Experience 
Clasificación:
4.0

The truck I rented was a little dirty and there were things left in the cab from the previous renter. It wasn't bad it was just not clean inside or out. Overall the service I received from U-Haul was outstanding. I would absolutely rent again and would recommend to friends. Every single customer representative I spoke to was extremely helpful and I and already started telling friends about the experience. Finally I never received my final receipt for the rental. It was supposed to be emailed to me but I never received it. Thank you, Kevin Canning 302-379-0810

KEVIN C. 
Clasificación:
5.0

My experience with U-hual was excellent and the staff were friendly,courtesy and very professional especially Charnell and Tina. I look forward to doing business again with U-hual and recommending family and friends,,,,

BARRY J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ADISA K.  |  Overall Experience 
Clasificación:
5.0

This is the first time I have rented from this location and this is the only location I will rent from in the future.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo B. 
Clasificación:
2.0

The truck was horrible. Drove horrible. You would think after all the money you spend that it would be maintained much better.

charnae E. 
Clasificación:
3.0

El cliente no dejó un comentario.

LAGIRIVES J.  |  First Impressions 
Clasificación:
5.0

Continue good service

DAMIYR L. 
Clasificación:
5.0

Everything was OK thanks for your services....

diana D. 
Clasificación:
4.0

Nothing the young ladies have excellent customer service

Vanessa S. 
Clasificación:
2.0

The truck needs fixing

Shakira S. 
Clasificación:
1.0

Better customer service . The agent was not helpful and was rude

Samuel R. 
Clasificación:
5.0

Nothing really just keep up the good work

WINSTON S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBRA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JON R. 
Clasificación:
5.0

The people was very good people it was fast trucks were new and clean The Price was good

Gregory B. 
Clasificación:
5.0

No better place than them

jamar p.  |  Overall Experience 
Clasificación:
1.0

Customer service is horrible! Employee did return my truck later than expected but the lady called me and accused me of stealing the vehicle instead of asking did I need another day. Then she over charged me saying I owed 3 days but she was counting days for a 31 day month and there are only 28 days in February. I HAVE BEEN OVER CHARGED AND WILL NEVER USE UHAUL AGAIN!!!

ALEIGHSHA E. 
Clasificación:
5.0

Great services

NICHOLAS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

stacey d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ADISA K.  |  First Impressions 
Clasificación:
5.0

Reps are always exceptional! I will always use this company!

STACEY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHARETTE G. 
Clasificación:
5.0

Very friendly staff. I would definitely rent here again: )

DENNIS H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Valinda C. 
Clasificación:
5.0

Never received final receipt

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DOMINGO J. 
Clasificación:
5.0

Ninguno

MARSHALL T. 
Clasificación:
5.0

The representatives are courteous and informative always a pleasure in Chester PA

Stephanie M.  |  Overall Experience 
Clasificación:
5.0

Thanks for your service over the years! It was a pleasure working with your staff.

DELTA SIGMA T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diane N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie J. 
Clasificación:
5.0

Young lady did a great job

FRED M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
2.0

My rent was due on the 6th of the month. I moved out in the 11th but still had to pay for the entire month. I had storage in two other facilities at the same time (not U-Haul) and both facilities pro rated my monthly rent since I did not stay the entire month. I will NEVER use UHaul storage again. UHaul should ABSOLUTELY pro rate your rent when you leave.

John E.  |  Overall Experience 
Clasificación:
5.0

The best storage around. Friendly staff,,,,

ROSALINE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERINA M. 
Clasificación:
5.0

Keep up the great work

CLAREN T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

CHERYL G.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

OWEN A. 
Clasificación:
5.0

I was helped yesterday by a young man at this location. He was courteous, patient and knowledgeable. Give that man a raise!

Alicia J. 
Clasificación:
4.0

El cliente no dejó un comentario.

william y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

AKWASI G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HARRY L. 
Clasificación:
4.0

Team members worked well together and were courteous. Great customer service.

MICHELLE J. 
Clasificación:
5.0

Process was easy and reliable. I would definitely rent from here again!

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUTUMN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Glenn D. 
Clasificación:
3.0

They never email me my receipts

JERON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose S. 
Clasificación:
5.0

Nothing you guys were great thank you

ROBERT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOD D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LATNEY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole A R. 
Clasificación:
4.0

El cliente no dejó un comentario.

TANYA F.  |  Overall Experience 
Clasificación:
1.0

This location is very unprofessional, there hasn't been one time that I walked in and was greeted with a hello I always have to wait to even be acknowledged by the staff until after they are done their conversations and shared laughter and showing eachother their phones!! It's absolutely terrible.

DWAYNE C. 
Clasificación:
1.0

When I arrived at this location I was told that I had 5 hours to return my rental when I had originally reserved it for 24 hours. I explained this to the clerk and he just said you better hurry, you have less than 5 hours. No one tried to accommodate or look into what happened. Moving is stressful enough and I didn't realize that my reservation had changed. Just awful customer service. And then when I tried to return the truck after hours the website would not work for me. I did not need all of this added stress! Awful!

Alfredo C. 
Clasificación:
5.0

As far as I'm concerning the service was excellent . The sales rep had another pressing issue that was happening but she still took the time to register me got a rental. I also had to add more time onto my rental and it was very easy to do .

MERCEDES S. 
Clasificación:
5.0

The whole staff was very pleasant and professional! The manager was exceptional!

GREGORY E. 
Clasificación:
3.0

The check engine light was on, and there were 2 other trucks there that the staff claimed was unavailable. This location needs more reliable and available vehicles.

Sarah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DOMINIQUE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

Thank y'all for helping me

Desiree S.  |  First Impressions 
Clasificación:
4.0

It was easy to rent and return the vehicle. The truck was in good shape mechanically, but was dirty on the outside.

William B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARON R.  |  Overall Experience 
Clasificación:
5.0

Ms Tina Murray and her team is pleasant, accommodating, knowledgeable and helpful. The team is aware of the activity and upkeep of the site. Great Job  Tod Duncan

TOD D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

winston S.  |  First Impressions 
Clasificación:
5.0

Acquiring and moving out of the storage facility was easy, convenient and fast. All of the staff was very friendly, helpful and efficient; I will miss them.

LISA T.  |  Overall Experience 
Clasificación:
5.0

The staff is very helpful.

jeaneen d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LaTasha D.  |  Overall Experience 
Clasificación:
5.0

Manager and support staff were informative, courteous and helpful!

Krista W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LAMONT B.  |  Overall Experience 
Clasificación:
3.0

I did not agree with some of the rate changes over the years I've been with the facility. Only after the pandemic is the only rate change that made sense to me. Had some minor issues but foremost part they were resolved with no problem. However the small issues I had to deal with were pretty problematic for me.

VINCENT A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erina R.  |  First Impressions 
Clasificación:
5.0

The only problem was that I reserved a 10x15 unit on-line and when I arrived I was told that it was NOT available but would have to take two 5x15 units which, although the same square footage, would have cost me about $50 more. Not good. But after loading up the truck and returning to the storage facility they told me they DID have a 10x15 unit for me so all good.

John E.  |  First Impressions 
Clasificación:
5.0

The manager is always nice patient and very helping love her

KIMEKA J.  |  Overall Experience 
Clasificación:
3.0

It's very expensive and my son saw a mouse.

STACI M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

NATASHA M.  |  Overall Experience 
Clasificación:
5.0

Tina runs a tight ship down there on Highland Ave, I will always use this facility for all my rental and storage needs.

william b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

moniqua h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daaiyah R.  |  Overall Experience 
Clasificación:
5.0

The staff was pleasant I think the manager name is Tina? not for sure tho, but she was very pleasant and helpful.. I hope I got the right name, cause I want to give credit were credit is due🤗

darvina s.  |  Overall Experience 
Clasificación:
5.0

Tina was great

James K.  |  First Impressions 
Clasificación:
5.0

All of your staff is absolutely friendly, helpful, kind and the place inside and outside is very clean, well lit up, I felt very safe and secure. Awesome  And the truck was also very clean

Lucy C.  |  First Impressions 
Clasificación:
5.0

I have to say this is by far the best u-Haul I have been to ! I would also like to give a huge thank you to miss TINA THE GM at the Chester u-haul and storage your very kind , helpful and willing to go above and beyond for your customers so thank you for all that you do !!!

brittany m.  |  First Impressions 
Clasificación:
5.0

Great team!!

PATRICIA M.  |  Overall Experience 
Clasificación:
5.0

During this time of craziness, the staff is wonderful!!

PATRICIA M.  |  First Impressions 
Clasificación:
5.0

Very respectful & Clean

MARKETA F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRAH K.  |  Overall Experience 
Clasificación:
5.0

Professional Staff and Manager. Knowledgeable and exceptional customer service!

Danielle C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D.  |  Overall Experience 
Clasificación:
5.0

I would recommend the U-HAUL to my family and friends I've always used U-Haul for all my storage needs with no problem thank you for your service and to the staff thank you for everything until next time all be safe have a blessed day

gale f.  |  Overall Experience 
Clasificación:
3.0

Some of the staff seemed very lazy while others were working hard. Had to buy 2 locks because the key broke off into the 1st lock.

Mike M.  |  Overall Experience 
Clasificación:
5.0

Great and helpful im greatly thankful

LISA C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LEON P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRI I.  |  Overall Experience 
Clasificación:
5.0

This was the easiest thing I have done in quite some time. The woman that waited on me was very nice and friendly and there was a man who asked me if I needed any help with putting things in my storage. Great customer service.

DOROTHY M.  |  First Impressions 
Clasificación:
5.0

Best storage in PA!

Michael L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre W.  |  First Impressions 
Clasificación:
5.0

Sorry for the inconvenience, keep up the great services!

LORETTA D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BLANCHE I.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakeisha B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD D.  |  Overall Experience 
Clasificación:
5.0

The manager at the Chester facility Ms. Tina is very professional proficient in her job always a pleasure to deal with her.

MAFALDA T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MARYELLEN R.  |  Overall Experience 
Clasificación:
4.0

Nice

CHARITY G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMASINA A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

palmer w.  |  First Impressions 
Clasificación:
5.0

Tina is so compassionate and understanding. She is truly a blessing

DONNA P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA P.  |  First Impressions 
Clasificación:
4.0

Thanks for the great customer service guys!!!

Kashief M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAPRICE L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

brian w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jontelle S.  |  First Impressions 
Clasificación:
5.0

Neena was just as helpful as the manager Tina, I will continue to use this facility.

william b.  |  First Impressions 
Clasificación:
5.0

I was satisfied with UHaul services. The staff was friendly and professional. I never experienced a problem with the storing my belongings.

tyra s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassandra J.  |  First Impressions 
Clasificación:
5.0

Thank you for everything

JOSE C.  |  Overall Experience 
Clasificación:
3.0

The manager, Tina, at the Chester site was very helpful and courteous when we had a few billing issues. She was timely in her communications and always willing to help.

WIDNER U.  |  Overall Experience 
Clasificación:
5.0

After a miserable experience at a Uhaul place in Malvern, I came here and was greeted with excellent customer service and with exactly what I had a reservation for.

Rachael W.  |  First Impressions 
Clasificación:
5.0

Staff friendly

CHRIS G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

robert c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mindy N.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Angela T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ADISA K.  |  Overall Experience 
Clasificación:
5.0

Tina is awesome. I would like to thank her personally for the the personal experience I had with her. She is the person who I would choose to recommend to help anyone. Her customer service is awesome and I appreciated the way that she took time to help me. If it was not for her I would have lost some precious memories. I just wanted to say thank you and God bless. I really hope that yall are paying attention to this lovely lady because she is an asset to you guys. Tina thank you

CHANTEL B.  |  Overall Experience 
Clasificación:
5.0

Tina was very helpful even at 12am when I called her personal number. She means business, I would hire her any day.

Adrian B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ELIJAH T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

orlando c.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

toya h.  |  Overall Experience 
Clasificación:
5.0

Thanks for your help

Chiantay B.  |  First Impressions 
Clasificación:
5.0

The manager at this location is an asset to Uhaul . I have had my storage unit for 13 years. She has proven to be professional very knowledgeable and has provided excellent customer service at all times.

SHIRELLE M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DASHONA G.  |  Overall Experience 
Clasificación:
1.0

Treated aggressively by management and was spoken to unprofessionally. I would never recommend this place! I was in the unit less than one month and bugs was on my things. I moved out immediately!

Cindy H.  |  Overall Experience 
Clasificación:
5.0

I love the way you always had acess to the storage

SHAMEA C.  |  Overall Experience 
Clasificación:
5.0

The staff is always pleasant and professional. I will definitely use this location again for all my Uhaul needs.

MARY C.  |  Overall Experience 
Clasificación:
5.0

AWESOME LOCATION

kelsey j.  |  First Impressions 
Clasificación:
5.0

The management and their staff work hard to service any needs and concerns of the customer. I was well pleased with the service and the upkeep of the facilities. I highly recommend this location

FARID R.  |  Overall Experience 
Clasificación:
5.0

The service provided was awesome thank you so much

Stephanie m.  |  First Impressions 
Clasificación:
3.0

The staff is polite but need some work on presentation of themselves.

Jahshuna G.  |  Overall Experience 
Clasificación:
5.0

I found Ms Tina very helpful, polite, respectful and always in an energetic individual. It was a pleasure working with her.

pamela w.  |  Overall Experience 
Clasificación:
4.0

Very interested easy process

Michele a.  |  Overall Experience 
Clasificación:
4.0

The staff was always very helpful, we really appreciated it! The only issue we didn't like was when we moved our stuff out we found a dead mouse

Phillip R.  |  Overall Experience 
Clasificación:
4.0

I had multiple units (4) I would have liked a discount for having that amount. Now that the rent is increasing I can't afford having that amount. I found the staff to be very nice.

edith c.  |  Overall Experience 
Clasificación:
5.0

Thank you u haul

Sheri M.  |  First Impressions 
Clasificación:
4.0

Thanking Tina for being such a great manager caring for her customers going above and beyond 😏 Tina your the best Thank you bunches God bless you

dora m.  |  Overall Experience 
Clasificación:
5.0

Management made me feel very welcome.. Ms. Tina the best and her staff.

Kenneth W.  |  Overall Experience 
Clasificación:
5.0

I had a great experience with Tina, she's awesome to do business with.

terry r.  |  First Impressions 
Clasificación:
5.0

I was unsure of my exact needs and the representative was patient and walked me through options. I definitely appreciated his courtesy.

Adrienne G.  |  First Impressions 
Clasificación:
5.0

Just keep doing a great job!!!

LORETTA G.  |  Overall Experience 
Clasificación:
5.0

Your staff was very helpful and knowledgable. Jacklynn I believe her name was when I called made my Fathers Day with her help on the phone and helping me get a storage unit. Fantastic Team you have.

brian h.  |  First Impressions 
Clasificación:
3.0

Very friendly. Computer system unavailable to give codes for spouse access. We have 1 card to share in order to gain access to our locker.

CHERYL T.  |  First Impressions 
Clasificación:
5.0

Great customer service and nice environment

Jahshuna G.  |  First Impressions 
Clasificación:
5.0

They were very supportive to me they care about your merchandise a lot and always work with you when you are in hard ship thank you so much for being there always

Johnetta R.  |  Overall Experience 
Clasificación:
5.0

My experience with u haul of Chester Pa was outstanding. My needs was met with 100% satisfaction. This u haul dealership is the best on the entire east coast. Thank you to everyone evolved.

rev. Antone H.  |  First Impressions 
Clasificación:
5.0

Everyone that works this branch has great customer service!!

brittany f.  |  Overall Experience 
Clasificación:
5.0

Always satisfied with services that U-Haul in Chester Township provides. I've used them twice in 20 yrs., and the services are impeccable.

gale j.  |  Overall Experience 
Clasificación:
1.0

First off my name is spelled incorrectly . I was promised a unit for $89 a month. When I got to the facility A male employee so me there they didn't have the units available and I paid almost $40 more

Dionnia D.  |  First Impressions 
Clasificación:
4.0

Decent place

COLLEEN C.  |  Overall Experience 
Clasificación:
5.0

Mrs. Tina and her staff are very helpful and polite. Excellent service given.

veneer h.  |  First Impressions 
Clasificación:
5.0

Tina and her staff are great. accommodating and respectful. pleasure to work with.

Chazz B.  |  Overall Experience 
Clasificación:
5.0

Knowing Chester from a decade ago I was worried the service would be lacking. However the two people a woman and a young man were VERY helpful and VERY friendly.

Jennie M.  |  First Impressions 
Clasificación:
5.0

I appreciate the interaction of manager and staff.

JESSIE B.  |  First Impressions 
Clasificación:
1.0

I reserved online. I was told that my first month would be free and that I would not have to put any fees down. I get there and my total was $120.00. Poor customer service and false advertisement

Tanea S.  |  First Impressions 
Clasificación:
5.0

good customer service

PIERRE B.  |  Overall Experience 
Clasificación:
3.0

A little expensive, but worth it

Shenequa S.  |  Overall Experience 
Clasificación:
4.0

I have been a customer for over 15 years and you start to develop a friendship and know the people. The manager Tina and Delante with all the other representatives were exceptional. Will miss them

DARESHIA M.  |  Overall Experience 
Clasificación:
4.0

Could certainly use more lighting among the storage units, and some visible presence of security cameras would certainly be welcome as well. Otherwise clean, well-maintained, and rather secure feeling

Austin M.  |  Overall Experience 
Clasificación:
5.0

This location rocks! 1600 Highland Avenue chester PA was awesome and professional phenomenally. The best customer service I have ever had since I've been dealing with uhaul.

SHAMARIAH Y.  |  Overall Experience 
Clasificación:
1.0

These people don’t even communicate before auctioning your stuff then they email you how much it went for $70 when all that stuff was worth more then .

LAMYRA M.  |  Overall Experience 
Clasificación:
5.0

No. Comment

Joyce C.  |  Overall Experience 
Clasificación:
5.0

Thank You Team U-Haul

MARINA R.  |  Overall Experience 
Clasificación:
5.0

The staff gave Great customer service

Larry S. | Reservación
Clasificación:
5.0

The staff are always so helpful and knowledgeable, they can handle any problem you present them with and do it courteously. I will certainly reach out to U-Haul Chester when I need a storage facility.

william b.  |  Overall Experience 
Clasificación:
5.0

The lady that was there the day I got there it was very nice I think she was the manager

CHARM B.  |  Overall Experience 
Clasificación:
5.0

Team was great!(Khalil)

shaheena a.  |  Overall Experience 
Clasificación:
1.0

Would not come back

william j.  |  Overall Experience 
Clasificación:
1.0

Rat poop was everywhere and bit they my clothes and shoes and wood on my chairs

Gieselle B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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