Customer Reviews for U-Haul Moving & Storage of Chatsworth

5,430 comentarios

21326 Devonshire St   Chatsworth, CA 91311
(E Of Canoga Av)

(818) 709-4207

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(818) 709-4207

21326 Devonshire St
Chatsworth, CA 91311
(E Of Canoga Av)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

Equipment worked well. No problems. Very satified.

Werner S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Curtis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE C. 
Clasificación:
4.0

Wry friendly and helpful staff. Great experience

MANJIT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carter C. 
Clasificación:
5.0

Pls be aware when issuing the trucks. I rented a van and somehow got the incorrect vehicle when the printout was given to me; since I didn't know where to find the number I overlooked the details. It was corrected much later through UHAUL customer service. Thanks for fixing the problem.

VILMA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

dean S. 
Clasificación:
5.0

Inside of windshield was not cleaned, making for extreme sun glare. Ignition was very hard to start - key wouldn't turn, sometimes took numerous attempts (over 5-10 minutes) to start. Staff was very responsive in dealing with my concerns, and promised corrective action in the future.

JERALD B. 
Clasificación:
5.0

Great service

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK A. 
Clasificación:
5.0

Everything was good and they are very organized.

MATIN M. 
Clasificación:
5.0

I was really impressed with this location. It is big and they have lots of trucks to choose from. This is the best u-Haul location I've been to. I rented a large Cargo Van and was able to haul 6 big boxes from LAX without any issues. Maria in front reception was fast and efficient. I'll be sure to frequent this location in case I need trucks in the future!

FELIX R. 
Clasificación:
5.0

El cliente no dejó un comentario.

YESSICA A. 
Clasificación:
5.0

I didn;t expect to go past 7pm, but it was very convenient to have the key drop off and the uhaul.com/share TRUCK RETURN.

Vilma V. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES G. 
Clasificación:
5.0

Super helpful staff!

ADAM B. 
Clasificación:
3.0

Uhaul was dishonest in its dealings with me! I was very careful to return the truck with EXACTLY the same half-full tank I received. The needle was at exactly half-full when I returned it, yet Uhaul charged me for extra fuel. Also, they charged me $56 for Safe Move Plus when I specifically chose the cheaper option. They also threw furniture pads into the back of the truck without me asking for them and then charged me $20 for the privilege. When I try to call and discuss these issues, I can't reach anyone. Horrible company and what you did to me is THEFT!

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY R. 
Clasificación:
5.0

Excellent services

DMITRII M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SALOMON S. 
Clasificación:
5.0

Everything was good and all employees I was in contact with were very good and professional.

MATIN M. 
Clasificación:
5.0

Keep up the good customer courtesy and promptness. Its much appreciated even when things are stressful the staff remains pleasant and professional. I prefer this location above all the others...and I use U Haul year round. Thanks for being a great company.

ROGNA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

Best uhaul in the San Fernando Valley, Ask for Maria, she will take care of you.

ROBERT F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ulysses J. 
Clasificación:
5.0

El cliente no dejó un comentario.

OCTAVIO T. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINNIE A. 
Clasificación:
4.0

I rent just about every other week for the past year, So many new faces. It's always nice when Maria is still there and handles all my rentals needs without any issues. She truly is one of the best! Gracias

JAVIER C. 
Clasificación:
5.0

There. was no problem with the location MY ISSUES IS THE RESERVATION SYSTEM AND PROCESS I. BOOKED A TRAILER AT A LOCATION NEAR MY HOME AND BOOKED IT. YET THERE WAS NO TRAILER AND I GOT. A CALL THAT HAD. TO PICK. UP FAR AWAY I WAS UNABLE TO CHANGE MY RESERVATION IT WAS IMPOSSIBLE TO CHANGE THE DATES SO I HAD TO MAKE A NEW RESERVATION A. REPRESENATIVE. CALLED ME REGARDING RESERVATION #2 AND THEN WHEN I. GOT TO THE LOCATION. IT STILL HAD THE WRONG DROP OFF DATE FIX THIS

Janie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMIR E. 
Clasificación:
4.0

Car hauler trailers should have an hourly rate, not just a daily rate. There are often times I need a trailer for just an hour or two. It's a shame I have to pay $60 for the entire day. ¡Gracias!

MICHAEL U. 
Clasificación:
5.0

All Good

ROBERT C. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAFAEL M. 
Clasificación:
5.0

Very helpful and efficient personnel. Great experience renting equipment from this location.

Michael V. 
Clasificación:
1.0

My problem was not with this location, but the process overall with reservations. I made my reservation online near my home so I could pick up and drop off near home. This would give me less mileage and be convenient for my family. Well, I received email which changed my location causing an extreme inconvenience. I was so disappointed and bothered. This was totally not what I use uhaul for. I have never used any other moving trucks, but I will now!

Monica P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gil K. 
Clasificación:
5.0

Every person I dealt with was professional and efficient. I reserved moving truck in person at this location. Online truck reservation for uhaul is a headache!

RAUL L. 
Clasificación:
5.0

Jeff and Maria the whole staff there are professional, courteous and very helpful with all your moving needs

BRADLY P. 
Clasificación:
4.0

Picking up took a while despite having a reservation for the exact time I picked up. Dropping off was a breeze.

GREGORY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOVSES M. 
Clasificación:
2.0

I reserved an appliance dolly when the reservation was made. Upon pick up I was advised they did not have any available, and on a one way rental, they usually do not provide dollies. Well, someone could have called and advised me of this policy because I made my reservation weeks in advance. I had large appliances to move such as a $3,000 refrigerator, washer, dryer, and more! This was nonsense! The additional time it took and the man power all because Uhaul did not do their job properly. Not happy...

DEDE C. 
Clasificación:
5.0

Management and staff were very friendly and helpful!

OSCAR I. 
Clasificación:
5.0

I had to wait longer than usual for someone to take my registration. Only 2 employees at the front counter and they were very busy.

FRED K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberley L. 
Clasificación:
3.0

Cargo Vans should be clean on the outside before renting them out.

FARRIN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK A. 
Clasificación:
5.0

The staff at the Chatsworth office are always professional helpful and very friendly

Bradley P. 
Clasificación:
1.0

Dont fucking say it is available when it isnt. It went from picking up truck within 5 min radious to 30 min. Yeah it seems like you guys are ripping of your customer. I will pay more money to use other service next time and i will never recommend this place to my friends. Good luck and screw you guys

Duk hyeon C. 
Clasificación:
5.0

Muy buen precio

mariela T.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

JESSICA D. 
Clasificación:
5.0

Maria was amazing and checked us out with good timing and was extra friend. Will continue to do business with them in the future

BALTAZAR M. 
Clasificación:
5.0

Bill was extremely helpful. Did a great job getting me setup with the right rental

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean S. 
Clasificación:
4.0

On line process is slow...

Rob S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK A. 
Clasificación:
5.0

There's an excellent personal touch at this location especially Maria and the young manager being groomed...I use this station all throughout the year and the only time I'm lest than satisfied is when they replace the regular staff with temporary persons with less social skills and customer savy.

ROGNA C. 
Clasificación:
5.0

Nothing. Excellent as it is.

James T. 
Clasificación:
5.0

Great service

Daniel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SALOMON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dmitriy L.  |  Overall Experience 
Clasificación:
5.0

Always smooth renting - thank you very much.

STUART S. 
Clasificación:
5.0

I did not get his name, but the guy who got me checked in and hooked up was aweseome. He was helpful, explained everything well, and double checked the hook up to ensure everything was perfect. I could not have asked for a better expereince.

THOMAS E. 
Clasificación:
5.0

I have no idea.

THOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik D.  |  Overall Experience 
Clasificación:
5.0

It went very smoothly and everything was ready when we arrived. Very professional and friendly. Excellent experience! Gracias.

DEBORAH K. 
Clasificación:
5.0

Top notch service! Simply the Best!

Erik D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason A. 
Clasificación:
5.0

Manager was very friendly and helpful. Way better than my last experience in Simi. I would rent here again without hesitation. Great staff, clean equipment ready to go. Check in and out was a snap!

Robert A. 
Clasificación:
5.0

The attendants at the counter were so helpful. I just did not get their names . I was there 09/05 around 9am.

HANNAH Y. 
Clasificación:
5.0

The uhaul representative was prompt, personable and knowledgeable. The pick up went well.

Christopher D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK A. 
Clasificación:
4.0

Thanky

HOVIK K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN S. 
Clasificación:
5.0

Excellent service, ask for Maria or Bill they will take care of you. Best Uhaul in Chatsworth.

ROBERT F. 
Clasificación:
5.0

Best Experience I've ever had at this location and VERY FAIR treatment on my unexpected second day add on.

CHARLES P. 
Clasificación:
5.0

Smooth transaction. I have used this service twice already. Friendly staff.

CARMEN S. 
Clasificación:
5.0

Jeff went the extra mile. Thanks

MICHAEL C. 
Clasificación:
5.0

The truck smelled visor kept falling and the engine doesn't run smooth air didn't work that great

Steven G. 
Clasificación:
1.0

I rented a storage unit was given an access code n unit number but was denied access

Rickey S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT I. 
Clasificación:
4.0

This was the first time I used a cellphone for checkout and checking. Checkout was confronting because: 1. During online reservation and payment, creating a login was labeled "optional" so checkout was complicated. Check-in was simple and the closeout receipt was emailed promptly. That said, having no receipt at check-in (even text confirmation) was un-nerving. I will get used to it. In general, truck was ready, clean, and in good condition.

John A. 
Clasificación:
5.0

Great Service!

MIGUEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE P. 
Clasificación:
5.0

It is quite good now, The GM seems to have it all together.

THOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBEN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MERUZHAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFFI B. 
Clasificación:
5.0

Maria was very good in processing my paperwork checking out my truck making sure I was satisfied great employee to have at your facility

RONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK B. 
Clasificación:
1.0

The truck I originally got in had no gas. I was then given a different truck with 1/4 tank and returned it with more gas than that, but was charged a $40 gas fee. I then could not reach a live person at this facility. I called at least 15 times. Terrible customer service.

AARON R. 
Clasificación:
5.0

The only thing I wish is that you offered more than a 3 day rate. Sometimes it is not always enough time to complete the destination and unload and return the truck. I did feel your rates were reasonable compared to other company rentals. I do like the option of a one way service.

SANDRA W. 
Clasificación:
5.0

Overall it was a great experience.. Always there for you when needed and accomodations incredible durning trying times...

Beverly R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KEYONNA C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERROL B.  |  First Impressions 
Clasificación:
5.0

Antonio is great, professional and super helpful. He made all transactions smooth and easy.

Wayne T.  |  First Impressions 
Clasificación:
5.0

The service I receive at this location is always stellar. Stephanie and her crew are accommodating and professional. I'm forever grateful to them!

cheryl s.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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