The staff in this locations made it an easy peasy transaction.Shelly K.
U-Haul Moving & Storage of Chatsworth
Chatsworth, CA 91311
(E Of Canoga Av)
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nothing also I have used this location for years and you have 2 employees Maria and freddie that have been there awhile now and the exceptional service they give , I have recommended to all the shops around me and they all notice the same thing keep up the good work.Thank youFREDERICK A.
El cliente no dejó un comentario.BENNY D.
Personal very knowledgeable and friendly.jose R.
U-Haul Moving-Chatsworth staff were very professional in addressing my moving vehicle needs. They were prompt and courteous. The inside the vehicle cab was spotless! The Simi-Los Angeles Street staff are super-duper too, for refering the Chatsworth location for my transportation needs.MELVIN V.
El cliente no dejó un comentario.LUIS L.
The truck we rented was not tall enough as we were promised. The transmission was in poor shape. Had poor acceleration. The cashier would not rent the dolly back to me after dropping it off with out another $10.00 rental charge. You should have dollys with handle extensions for large appliances.LAURA M.
El cliente no dejó un comentario.QUE D.
El cliente no dejó un comentario.Young K.
El cliente no dejó un comentario.THOMAS A.
El cliente no dejó un comentario.CARLOS B.
El cliente no dejó un comentario.JOHN B.
It was ready when they saidALEX T.
El cliente no dejó un comentario.MAXWELL R.
See Maria or Carl at this location, most helpful individuals. In and out without any issues.JAVIER C.
At the counter in chatsworth ca they were so helpfulMICHAEL K.
I reserved a van (Ford) a week in advance but I wasn't given the one that I needed on the date specified! I was told that the guy who reserved the Ford for you is not working here anymore! I still don't understand what mean it does!!! Instead, I was given a GMC van which had serious technical issues. First of all the brakes were so soft and spongy. Second, the vehicle needed chassis alignment. Third, its string wheel needed alignment. Fourth and the worst thing, the vehicle smelled like a farm of marijuana.Houman N.
El cliente no dejó un comentario.Ebony E.
The truck stank from marijuana and cigarettes.... The ashtray still had cigarette butts in it. We had to use air freshener throughout our 1000 mile trip. Not appreciated!!!!Annette H.
El cliente no dejó un comentario.FREDERICK A.
El cliente no dejó un comentario.Casey L.
Nothing ,don't fix it if it isn't broken.FREDERICK A.
N/A; everything was great.Megan M.
Friendly staff.MARLENE D.
El cliente no dejó un comentario.REGINA C.
Fast checkout and faster drop off. Thank you!MICHAEL S.
El cliente no dejó un comentario.Vartan T.
El cliente no dejó un comentario.James C.
Carl Was The Utmost Professional and Supplied My Needed Van in Most Efficient Manner Mark Avilamark A.
Carl and Maria are awesome, great customer service. Definitely will go to the Chatsworth, CA location again...ROBERT F.
El cliente no dejó un comentario.DUSTIN M.
Super helpful.JASMINE S.
Friendly and excellent customer service.Tadeh K.
Loved the overall experience. I will rent from you guys again! ¡Gracias!MAYAYOON L.
My original reservation in Santa Barbara didn't work out and due to urgency, I had to bite the bullet and commit to an additional 80-90 miles toward my total commute but it was well worth it. Every single employee I interacted with was super helpful with our reservation. Special shoutout to Carl (or Carlos, I forget the name tag spelling) for being great with check-in!Jullian O.
All good thank you.Rafael Q.
El cliente no dejó un comentario.Benjamin M.
Very nice customer service clean and fastLYNN J.
El cliente no dejó un comentario.RICHARD D.
El cliente no dejó un comentario.JOHN R.
Best locationJOSEPH B.
El cliente no dejó un comentario.ARA G.
Great experience very friendly staff.DAVIT K.
El cliente no dejó un comentario.MITCHELL D.
El cliente no dejó un comentario.QUE D.
The utility trailer had sand in it from the previous renter. I was moving furniture so it wasn't good.Craig B.
Make sure tires are good and not bald .DANIEL V.
The original trailer I was going to rent had problems with the lights. After the employee spending 15 minutes hooking up the trailer. (I have a Tesla Model Y) and he had trouble hooking the chains up.JONATHAN L.
El cliente no dejó un comentario.Alberto O.
El cliente no dejó un comentario.Peter C.
Don't make false promises to customers that do not end up being fulfilled. I was told that I could get a refund for an extra unused day of rental, so I adjusted my timeline so that I could bring it back earlier than originally scheduled. When I dropped off the trailer, I was told that I would have to contact the location where I picked it up in order to receive my refund. I have spoken with multiple people from UHaul, including an area manager, but they refuse to give me what they promised, stating it is not part of their policy.Samuel B.
El cliente no dejó un comentario.Julie J.
El cliente no dejó un comentario.Ruth D. | Overall Experience
El cliente no dejó un comentario.Lisa J.
El cliente no dejó un comentario.ZAZA M.
William at the location was very accommodating and helpful when I checked out the truck. After that everything was down hill and a nightmare. Literally takes hours to get any help when your truck breaks down. They disconnected my call for roadside service 3 times after waiting 20 minutes each time. Big big communication problems. My trucks starter went out - had to sit and wait over 3 hours for a tow to my delivery location, then had to unload it myself since the movers I'd paid were already off the clock and went home. A nightmare all around. Roadside assistance is horrible. Sent out someone for a dead battery - when that wasn't it, told me to call roadside assistance AGAIN. Whenever their road side assistance doesn't work out they make you call it back in - none of their towing partners will call them because they know it will take an hour on hold. How do companies like this stay in business - they are horrible!!!LINDA S.
The car dollys on the lot we're not in the system and the process to fix that was almost impossible.RONALD E.
El cliente no dejó un comentario.MARIA T.
El cliente no dejó un comentario.YGNACIO A.
El cliente no dejó un comentario.RAMOND C.
El cliente no dejó un comentario.Farbod P.
Keep. up the good work.JEROME N.
Smooth and easy check in and departure. We were informed of a minor issue with the vehicle that would not cause issues during our 250 mile round trip. No problems at all. The only difficulty was with the return app, which we needed to use because we returned the vehicle after hours. The app would not allow us to upload photos as requested and kept crashing. After a half an hour of trying, we took photos with our phone camera, dropped the keys in the box, and left.Carin M.
El cliente no dejó un comentario.Glen C.
El cliente no dejó un comentario.Jeff Z.
El cliente no dejó un comentario.KENNETH L.
The older man helping us was'nt sure about the type of contract we had, but a younger man came and clarified that it was a one-way rental, and that it did include 1 month of storage at the destinationkatherine H.
Was supposed to be charged $2XX for the rental got charged $ more than $400Blake C.
El cliente no dejó un comentario.MICHAEL W.
The truck broke down on us. It had rust on the rims of the tires and I almost asked for another truck, but figured they knew what they were doing. Next time I will question them if I don't feel comfortable.Melody A.
El cliente no dejó un comentario.Fernando T.
El cliente no dejó un comentario.Edwin M.
El cliente no dejó un comentario.CHRISTOPHER H.
Availability of one way auto transport trailer for local use.JOSE S.
Great staff and fast service. I would rent from this location againWAYNE M.
more gas in the tank -- I only got <1/4 tank (~4 gallons). easier to find the tailgate release.JEFFREY D.
Quick and convenient, Ian was great help.Jesse T.
All was good, I will keep coming back to this location.MICHAEL W.
Checking out was easy Very nice young man who signed us out We never had to get out of our carDAVID L.
El cliente no dejó un comentario.KIM T.
I rented a motorcycle trailer. Motorcycle was a stock Harley dyna and it wouldn't go on the trailer. I rode the bike to Texas and attempted to load it, bottomed out, ramp was to steep. I couldn't find a curb that was accessible with the bike. I contacted a uhaul dealer in Gainesville, Texas and he was no help, just wanted more money to help me with the hitch. I didn't even bother going over there. I was on a time schedule and didn't feel like haggling with the guy. Ended up riding bike round trip Los Angeles to Texas and back. Used the trailer to haul miscellaneous lighting gear and other stuff.RONALD H.
El cliente no dejó un comentario.Betty B.
Check-in and check-out we're easy. Was a good experience.gary Z.
El cliente no dejó un comentario.Sheila R.
I was moved locations because the one i booked didnt allow for check in via the app. Once i got to the new locations @8 am i found out that when it was booked my requested time wasnt correctly input and i neede to wait an hourRobert H.
The gentleman that assisted with drop off was very courteous and has great customer service attention!Quan H.
El cliente no dejó un comentario.THOMAS C.
Clean the cars and improve the online reservation. Have to mucho things to fill, is really annoying and at the end you need to repeat son parts of the process in the deskMario L.
El cliente no dejó un comentario.Andrei G.
El cliente no dejó un comentario.Isaac P.
Your vehicle seem dangerous at times , it showed the check engine a few times , the brakes must be checked. I didn't feel safe driving it . Please double check it !!! Service was excellent .Edith Q.
Have more trucks. Ordered a truck at Simi to minimize mileage. Would have had about 40 miles at $1.19 per mile. Instead drove 90 miles. Even at the discounted rate of $0.69 per mile I ended up paying more (not to mention 5 gallons more in gas) due to uhaul not being able to honor the original reservation. Also had about two extra hours in drive time. Otherwise everything was goodFrank P.
El cliente no dejó un comentario.SHUANGQUAN Z.
i reserved a trailer online. when i got there i was told that trailer wasn't available. i asked about the "uhaul Guarantee" and i was told that because i made my reservation online i didn't qualify for that. i told him i saw it online when i made my reservation. i was told that didnt matter.MICHAEL R.
I have rented from this location 3 or 4 times. By far the best U-Haul I have used. Friendly staff, good equipment, regular availability, and very accommodating. All U-Hauls should be run like this one.KURTIS H.
To be honest, I was really frustrated with the way UHAUL as a company handled business. I called the location over 20 times trying to speak to the manager about my contract and the issue I had with the rental upon return. There's no way I can get in touch with the location directly whereI booked/rented the trailer from. When you call the location, your calls get re-routed to the 800 number. It's beyond frustrating to not be able to speak directly to the location. The person that informed me of the proper sized trailer to book were not knowledgeable and I directed me to book a trailer that was too large for what I needed and only a round trip booking. I ended up spending a lot of money on that trailer because it was only available in a round trip rather than one way. When I returned the trailer, I left the contract open so we could discuss it. I called the 800 number because the only way to speak with the manager at the location I rented from was via a direct message that they can send him. I left Carl 3 direct messages via the 800 number that they sent him and he called me back once and when I left him more messages to speak to him, he never called me back. Overall I'm very disappointed with my whole experience.Lindsay L.
Very professional and very very kind, considerate and helpful. When left stranded by another rental UHaul Chatsworth Boys got me on the road again after a four hour meltdown of what was I going to do with a crew waiting and no truck. These guys sure came through for me at the last minute with a 20' footer!KENNETH L.
Good jobJay R.
Jeff was incredibly knowledgeable and helpful Give him a raiseJOHN F.
El cliente no dejó un comentario.ZIAD R.
El cliente no dejó un comentario.Karen A.
El cliente no dejó un comentario.Daniel S. | Overall Experience
I want to thank Lee at the main office for going above and beyond normal circumstances to help me relocate my storage property!!!Kevin T. | Overall Experience
they were professional and very helful. They made the process.Daniel S. | First Impressions
.Richard M. | Overall Experience
The service I receive at this location is always stellar. Stephanie and her crew are accommodating and professional. I'm forever grateful to them!cheryl s. | First Impressions
We have had an excellent experience with U-Haul all around, from our starting point in Tempe, AZ, to the facility in Chatsworth. The Chatsworth staff was extremely helpful and friendly. Thumbs up!mark w. | Overall Experience
Very nice employeesLydia P. | First Impressions
Stephanie has been a wonderful manager throughout my U-Box storage. Daniel was a fantastic help when I emptied the U-Boxes. I moved cross country twice in two years, and U-Haul was a huge help!cheryl s. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!