JAY S.
The store desk and service man is absolutely the best. Very helpful!
Comentarios de los clientes para U-Haul Moving & Storage of Chapel Hill
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul Moving & Storage of Chapel Hill
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SUSAN D.
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First Impressions
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Everyone was very helpful and efficient.
Ethan B.
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First Impressions
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The staff, at the location and time of my interaction, provided excellent customer service. I could not have expected anything better.
Bill G.
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First Impressions
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Very helpful, very relaxing atmosphere; the rep made me feel as though what was important to me was important to him.
Charles T.
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First Impressions
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Outstanding facility and service
LAURA E.
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First Impressions
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Cameron was so kind and really worked hard to make sure I was getting what I needed. Two thumbs way up!
Bohdan H.
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First Impressions
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Storage area very clean and convenient. Put my worries about my stuff at ease. Kind of expensive.
sue s.
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Overall Experience
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There was a problem with the climate control - it was not working while I was there in July and August. Wine stored there was ruined and I was unable to sort through the belongings as needed because working in the heat made me ill. A repairman was there but the problem was not resolved. The staff was great but I was very upset. Precious has gone above and beyond . The premises are safe and clean. The entire staff professional and helpful.
Douglas B.
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Overall Experience
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We were using facility for temporary storage until we were totally moved into new home in Briar Chapel.Very convenient for us to move items as needed.
Kelly C.
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Overall Experience
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My car was damaged while parked in the lot. I have requested information from the site's manager, hoping they can share what was caught on the lot cameras but I have not hear back from them.
Mike K.
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First Impressions
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They kept every promise and were very accommodating with every step of the process. Very polite and efficient young lady in the office.
David L.
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First Impressions
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Nice staff
John N.
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First Impressions
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Staff is very helpful.
Yuliana R.
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First Impressions
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While I was told to make sure to scan my card and check in at every visit, I wasn't told to check out.
Joseph R.
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Online Move In
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This location is great.
Giselle N.
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Overall Experience
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The staff over the last 3 years have been wonderful to work with, especially Patience. Thank you!
Wayne S.
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Overall Experience
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Precious Howard and her staff were very professional and helpful. We enjoyed our experience at U-Haul Moving & Storage of Chapel Hill and will use them again if needed. Wayne
Roland B.
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Overall Experience
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While I’m sure it is stated in the contract, when I checked out yesterday I was informed I would not receive a credit for my unused time. This resulted in a loss of over $200, an amount hard to accept in these difficult times. I believe I should have been compensated for the unused time as the facility can now rent the space a gain. Seems a little unfair
Kathryne D.
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First Impressions
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The lady that signed me up was more than Pleasant she was friendly.
RON T.
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Overall Experience
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Precious & her staff are fantastic to work with. RT
John M.
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Online Move In
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Nice folks helped me out at the front desk.
Shannon F.
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First Impressions
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Great staff, organized, very nice. Would definitely recommend!
Levi J.
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First Impressions
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Precious was very helpful. Easy to move in, clean, nice experience!
Ann N.
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Overall Experience
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Great Uhaul. Great experience. Excellent staff with Jay and Colt.
PAUL M.
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Overall Experience
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The staff was particularly helpful on different occasions. I found the facility convenient and well maintained. We would still be there except the trailer that we stored there was sold.
Douglas B.
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First Impressions
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Friendly, caring ,cooperative and helpful. Excellent job.
brian g.
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Overall Experience
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Facility was clean and access was easy. The door lock to our building was broken for months. We often had to hunt for a cart. We moved to a larger unit with another vendor for less money.
Roland B.
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First Impressions
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Very professional. More info required than I had expected.
Kirstin T.
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Overall Experience
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Have relied on this facility many times. They go out of their way.
Celeste Y.
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First Impressions
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The entire staff was very helpful with my rental of a truck as well as a storage unit, which I even had to upgrade to larger unit. It was stress free to know they accommodate my last minute reqm'ts.
William M.
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Overall Experience
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We were extremely pleased with every facet of the facility.
Audrey W.
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Overall Experience
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Convenient location for me and well run facility.
Kia Chanel A.
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Overall Experience
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When we arrived to clean out the unit it seemed to be quite warm in our climate controlled building. Upon getting home, we found a broken phone due to an expanded battery. you should check the temps.
Stan C.
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Overall Experience
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thanks
Darleen N.
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First Impressions
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$30 gas charge is outrageous but was an okay experience
Aleem A.
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Overall Experience
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Very assisting in all areas of finding the perfect size and pricing to accommodate everything I need I would give a 10 to the service I received
ROBERT L.
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First Impressions
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None
Sarah H.
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Overall Experience
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Three years of easy use.
emily k.
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Overall Experience
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Great experience and but office was understaffed for beginning of the school year rush.
lamont a.
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Overall Experience
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Facilities were very well kept. Staff was excellent. Friendly and helpful. I will be seeing them on my next visit.
Ann N.
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First Impressions
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J was great!
Aleem A.
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First Impressions
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Customer service was excellent
Donna I.
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First Impressions
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Colt Short checked us in and was very helpful. He explained everything and was available for additional questions.
Gina V.
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Overall Experience
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Almost never anyone in the office and staff member was not helpful and basically rude. Rough day?
Kevin W.
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Overall Experience
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Staff was always helpful every time that I needed anything - carts, broom, a larger storage space on the day of a move - they came through.
Ed J.
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Overall Experience
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Staff were terrific. Place was very clean. Would use again.
David R.
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Overall Experience
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Storage went very well. Truck rental was a different story. I had to pick up our 'reserved truck' from a different U-Haul facility 25 miles away vs 3miles away. An hour drive time added to our day.
JANE B.
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Overall Experience
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Good space, good access, good staff. Thank you.
Jonathan W.
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First Impressions
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Staff did a great job from the moment I walked in until I left. Very friendly, courteous, and knowledgeable.
Kirstin T.
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First Impressions
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Seamless pleasant experience
david w.
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Overall Experience
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Staff was very friendly and especially accommodating. It was a smooth transaction.
BENJAMIN K.
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Overall Experience
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We appreciate the quality and convenience of the facilities and helpfulness if staff.
John N.
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First Impressions
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Great location and service.
James U.
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First Impressions
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Very smooth. The gentleman who helped me explained everything thoroughly.
Barbara C.
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Overall Experience
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When my movers never showed Jay told me she would help when she got off. I said no. So she helped me find another company to move me. The staff went out of their way to help me. I highly recommend.
david s.
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Overall Experience
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I stored a collectible classic car, but there were only places with a fairly poor cover (it leaked) and pollen built up unfortunately. All else was very good. Thanks. DS
Lynda B.
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Overall Experience
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The staff at this U-Haul facility are excellent - always willing to assist. They are our go to place for trailers, trucks and storage.
Janelle M.
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First Impressions
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great service. very helpful staff
david s.
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First Impressions
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So far, just fine. Dustin is very helpful and efficient. Dave S 3/19/19
ELLEN S.
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First Impressions
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Customer service from Dustin resulted in an increase of $80.00 a month on my storage unit cost. VERY UNHAPPY
Dreama S.
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Overall Experience
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Any time I went in they were friendly and helpful. Thank You!
SHONA T.
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Overall Experience
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Every time we visited staff was helpful and entire facility was clean and well kept.
William M.
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First Impressions
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The GM was excellent to work with from the time I walked in the door until everything was completed. He runs a very impressive operation.
Matt V.
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Overall Experience
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My experience was fantastic. Everybody was friendly, super accomodating, and the facility is spotless. I'll certainly use this location again, and will highly recommend it to others.
Ed J.
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First Impressions
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Chris was very helpful.
Sharon P.
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Overall Experience
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Excellent customer service from Chris, Manager, & Staff when I had to use a combination of this U-Haul facility's products (U-Box, Truck, and Storage Unit) to accommodate sale and purchase of a home.
Paul L.
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Overall Experience
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Staff was great!
Anh N.
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Overall Experience
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Easy to work with. There was some confusion with my preliminary place online not matching my updated address, but it was all correct in the end.
JOHN B.
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First Impressions
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Once again very well taken care of. Appreciate the warm welcome and support of those at the front desk. I am a second-time user and was so well treated the first time.
Seth W.
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First Impressions
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Customer service was excellent!
Corinne D.
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Overall Experience
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Nice place, clean and well lit & maintained.
Katherine S.
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First Impressions
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loved the carts for unloading and loading
dDavid M.
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Overall Experience
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Staff was friendly each time we interacted.
JAMES C S.
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Overall Experience
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The staff at UHaul Storage (especially Chris) have been amazing to work with. We have been a client since 2005. Nice JOB!
JANICE R M.
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Overall Experience
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The Manager Christopher Davis was totally professional and an asset for U-Haul. At the same time he has a winning personality.
Richard F.
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Reservation
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All the people I have dealt with at U-Haul Moving and Storage have been knowledgeable, efficient, and courteous. I would unhesitatingly recommend them to anyone in the Triangle with storage needs.
Monica Y.
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Overall Experience
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Thanks!
MARGARET S.
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Overall Experience
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very friendly and helpful
Drew M.
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Reservation
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The GM never returned my calls. My initial check-in experience was unsettling and not helpful. I will avoid this location for my next rental.
joe f.
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Overall Experience
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None
Yolanda L.
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Overall Experience
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Great staff...
Vernon W.
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Overall Experience
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Nice clean Place very friendly staff completely satisfied with my experience
Mamadu C.
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Overall Experience
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great service
Mark C.
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Reservation
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Chris, the manager, has excellent customer service skills. He is extremely knowledgeable about the products, services, and even the systems he uses. It’s a real pleasure getting to deal with him.
Altea T.
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Overall Experience
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Great experience!!! Highly recommend U-Haul storage.
Sheng L.
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Overall Experience
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Everything is good. The only complaint I have is that they never told me that I should make an appointment 24 hours before I pick up my Ubox from the warehouse.
Isabel R.
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Overall Experience
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I did not actually visit the U-Haul Moving and Storage facility because I hired moving helpers, however the move was efficient and well priced. I would recommend to anyone.
Marvin S.
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Overall Experience
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.
Rick B.
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Reservation
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Christopher and his staff are the best! They are all courteous and helpful with my rental and storage needs. This business is top notch!
Kevin W.
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Reservation
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You seemed a little understaffed so service was slow on a Saturday afternoon. When the staff got to us, they were very helpful.
Melaneia N.
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Reservation
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Thank you Uhaul
Riley M.
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Overall Experience
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Great experience with UBox for our move.
Cindy S.
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Overall Experience
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The staff at this location is the most helpful and friendly of any storage facility I have ever used.
Emily T.
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Reservation
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Great customer service! Everyone was very helpful and kind. The storage unit was easy to locate and access and carts were available to help us move in. Would definitely recommend to others!
Gwyn M.
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Overall Experience
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Wonderful!
Pamela M.
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Reservation
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I did not use this storage reservation and could not cancel the reservation online.
TERRY E.
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Overall Experience
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The employees were always super nice and helpful and seemed to be in great moods. The units were spotless and the place always smelled clean.
David E.
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Overall Experience
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Very pleased
Barbara T.
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Overall Experience
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All personnel very nice.
JESSICA M.
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Overall Experience
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I have always felt that the staff was helpful and courteous and that my belongings were secure in the facility. I would rent storage from UHAUL again in the future and would recommend to a friend.
Bob J.
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Overall Experience
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Excellent management here. we will do business with them as needed.
Carl S.
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Overall Experience
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Chris is an excellent manager.
Bev A.
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Overall Experience
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Chris and his staff are the friendliest and most helpful! Cleanest facility I've ever seen. Will definitely recommend this U-haul location to others! Thank you for making this a positive experience!
Chris K.
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Overall Experience
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Top notch facility and excellent customer service.
Xiaobo M.
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Overall Experience
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Everything is great !!! I would like to recommend this U-Haul Storage Facility to my friends and continue to use for my future moving and storage. Thanks a lot !!!
arriba