El cliente no dejó un comentario.Gabriel H.
Customer Reviews for U-Haul Moving & Storage of Casa Grande
Casa Grande, AZ 85122
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Raquel E.
El cliente no dejó un comentario.CELESTINO R.
The office was not very helpful but the man who helped taking my trailer off was AmazingVanessa S.
El cliente no dejó un comentario.Jarrett H.
El cliente no dejó un comentario.William L.
A very important painting was punctured - a one of a kind that could not be replaced. Other than that the experience was good. I will be checking to see if the insurance I bought through UHaul covers the painting. ¡Gracias!Tracy C.
Everything went perfect. I was in and out both for pick up and drop off. The Girls at the front desk were very friendly and displayed EXCELLENT customer service skills. I will choose this location again over any other because of my experience there.Jessie J.
El cliente no dejó un comentario.DEE L.
El cliente no dejó un comentario.Emily J.
Great place and friendly staffJUDY C.
El cliente no dejó un comentario.Kirby L.
El cliente no dejó un comentario.Joseph F.
Have Lucy take care of them, she did a fantastic job!!Paul S.
Hire more people like Lucy the Manager in Casa Grandesteve J.
El cliente no dejó un comentario.Michelle C.
Great customer service provided by Yolo. The van was in great condition and very clean.Rebecca C.
The check out and in process was very efficient and the staff were friendly.Lisa V.
Well maintained equipment and location. Great customer service.Levi H.
El cliente no dejó un comentario.HILDA T.
NOTHING I WILL RENT TOWLEY AGAIN. BEST EVER.LAVERN E.
Exceptional service by allDALE A.
This is meant for your reservation process and not the pickup facility. When you rent a trailer and request a location four weeks in advance I would think you would try to get a trailer to that location as best you can and not make someone drive 45 minutes to pick up a trailer after you told him at 6 o'clock the prior night. The person I spoke to said that if I didn't want the trailer I could rent it from some other company. We all know U Haul is the only one that rents a trailer for cross country moves. What a poor snd condescending response! Your customer service on the phone is poor at best and the girl I spoke to represents that - you must have given her no training. When you call for an explanation, It seems everyone's job is to put you on hold and forward the call to another person so they can pass the responsibility - where you sit on hold for 30 to 40 minutes each time. Customer service - crappy at best.William P.
El cliente no dejó un comentario.Maisie C.
Great Customer service. Smiling faces. Thanks for the helpPhillip P.
El cliente no dejó un comentario.Curt B.
Your locations are always under staffed lots of waitingJohn F.
El cliente no dejó un comentario.dianne W.
Excellent customer service as always from this location.Dan W.
El cliente no dejó un comentario.CHRISTIAN C.
Viviana provides excellent customer service and very knowledgeable. .Andrew S.
Second rental in a month where the rented truck pick up location was moved at the last minute - this time to 63 miles away 126 MILE ROUND TRIP to just pick up the truck. No offer of compensation - fuel or time. Not acceptable. "Loyalty will only suffice in the absence of something better".Trevor H.
a cruise control option would be very helpful for long distance hauls.Tadeh M.
Have a ramp on the back of the truck cause the step is a little too high n Also include a step stool it would help out some of us older women.MARIA A.
The GM has a wonderful staffSynorris H.
Lady behind desk was awesome. Long day moving prior day. office was closed by the time we finished. Brought truck to Casa Grande office (where I moved) next day early. No charge. I will be back because of her great help and understanding. So much appreciated, beyond words.Corey N.
El cliente no dejó un comentario.Fayerene F.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Dustin M.
El cliente no dejó un comentario.Anna B.
I recommend to deodorize the cabin. The last person before me smoked in there. And it stank. Especially with the ac blowing in my face.David G.
great serviceSTEVEN B.
El cliente no dejó un comentario.robert H.
The location was clean & organized. The rep was polite, friendly, and efficient. I will definitely come back home hen I need to haul something.Patricia C.
El cliente no dejó un comentario.Eric M.
El cliente no dejó un comentario.John L.
Uhaul scheduling completely changed up my reservation 1 day before movers were coming to load us. We ended up driving 85 miles out of our way to get the equipment needed. After loading the truck and seeing we needed additional space, the facility on N. Mercado in Casa Grande, bent over backwards to accommodate our needs and salvage the move. kudos to uhaul moving and Storage of Casa Grande, and thumbs down to uhaul scheduling.Charles H.
Only one person working this location. She did very well for one person. Needs help.CURT C.
I don't think Uhaul keeps good maintenance on there equipment, I picked up a trailer and one of the tires needed to be changed out and there was no one there that could do that , so I had to call road side service and they came out to change the tire and found out that the bearings needed to be change also, so I had to get another trailer And I was already loaded and didn't have anyone to help me move my stuff. I rented the same size trailer last fall and it was 130.00 and now this one was 418.00 for the same trip ( I think they call that PRICE GOUGING ) shame on You !!!!!ROBERT C.
El cliente no dejó un comentario.Kenneth O.
El cliente no dejó un comentario.John J.
Several trailer lights didn't work. Back door latch worn out and hard to latch. Trailer over all worn out and needed to be reworked or retiredLee K.
El cliente no dejó un comentario.KATHY B.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.Latoya H.
Great .Quick Gast Service..FREDDY B.
El cliente no dejó un comentario.ALI R.
El cliente no dejó un comentario.Christopher E.
They lied to us said we get 1 mounth free and we didn't haveRobert P.
El cliente no dejó un comentario.Vincent S.
El cliente no dejó un comentario.Joseph G.
El cliente no dejó un comentario.Van E.
Very friendly and professional.MICAH B.
El cliente no dejó un comentario.Tony H.
El cliente no dejó un comentario.DAMIEN W.
El cliente no dejó un comentario.Sylvia V.
I spent almost 30 minutes at the counter waiting for the agent to come back to the counter. There were more than 1/2 dozen waiting in office. I was told all was well when I returned it only 2 hours later on a 24 hour rental. I went 7 miles in a 10' van. I put $5.00 (1 gallon) before returning, and the fuel was EXACTLY where I found it. Then the charge me for fuel??patrick S.
The manager,Lucy, and her staff are always friendly and professional. The facility is always clean as well as the rental equipmentCHARLES B.
El cliente no dejó un comentario.joyce G.
El cliente no dejó un comentario.Charles B.
No need!Larry F.
El cliente no dejó un comentario.Vitalij S.
My original quote was not used as they sad it was due to demand. I was not happy. But the unit did its job well,David G.
El cliente no dejó un comentario.Ernest M. | Overall Experience
Have more staff Other than that good job and I would recommend friends to this place it is very clean and helpfulEmilio P.
We had black marks on some of our belongings when we unpacked; items that were stacked next to the walls of the trailer. Seems the marks are not removable.JEFF K.
Still waiting for our contract to sighnSteven S. | First Impressions
El cliente no dejó un comentario.THOMAS A.
El cliente no dejó un comentario.Gary H. | Overall Experience
I've always had a great experience at this U-Haul location. Lucy is very helpful. She alway goes above and beyond to make all Customers happy.DAMIEN W.
Very happy and will rent again.Lyndsay B. | Overall Experience
El cliente no dejó un comentario.GORDON B.
El cliente no dejó un comentario.RANDY M.
El cliente no dejó un comentario.Larry W. | Overall Experience
El cliente no dejó un comentario.WAYNE J.
I had to drive from Yuma AZ to Casa Grande to pick the trailer up. Three hours there, three hours back... Six hours total. I think the problem may be a lack of trailers to supply other locations? Other than that, the trailer was in good condition and towed like a dream behind my car.charles H.
El cliente no dejó un comentario.Coleen W.
El cliente no dejó un comentario.lydia R.
More employee help to provide faster service and accessibility for handicapp customersLurlyne B.
This particular U-Haul location has the most professional staff that I've seen so far. Very organized, prompt friendly service.Richard V.
El cliente no dejó un comentario.Danielle M.
El cliente no dejó un comentario.andie W.
The guy at this uhaul location was awesome. He knew I was knew to Arizona and he gave me a quick rundown of the area.Bob J.
Great experience 👍 👌 👏 🙌 😊Jerzy Z.
El cliente no dejó un comentario.gail m. | Overall Experience
El cliente no dejó un comentario.FIONA H.
El cliente no dejó un comentario.William M. | Online Move In
El cliente no dejó un comentario.Steven L. | Overall Experience
Not a thing. Office staff @ 7:00 a.m. was very helpful getting our utility trailer ready for departure. Highly recommend this location in CasaG. Plenty of vehicles to choose from for your move or transporting goods from Point A to Point B. Easy return after hours too.Eric B.
More employeesRobert C.
Friendly workers and never any issues when going here.Greg S.
El cliente no dejó un comentario.Patrick D. | First Impressions
Staff are very very nice and very helpfulCELESTINO R. | Overall Experience
El cliente no dejó un comentario.GENE H.
El cliente no dejó un comentario.Yancy H.
Even though our area had just had high winds followed by rain with lightning leaving everything around Casa Grande covered with dust and then the rain which causes the dust to spit cars windows etc. the trucks windows were clean. Interior was clean Lucy the manager is very friendly and professionalCharles B.
The entrance gate a lot of times wasn't workingRichard G. | First Impressions
El cliente no dejó un comentario.Vincent A.
Lucy is great very helpful & courteous!!Frank G. | First Impressions
El cliente no dejó un comentario.Zamfir S.
El cliente no dejó un comentario.mike B.
The storage unit we occupied had a 2 x 4 foot chase in one corner reducing the square footage, yet we still had to pay full price for a 10 x 10 space.fred a. | Overall Experience
El cliente no dejó un comentario.LOUIS C. | Overall Experience
El cliente no dejó un comentario.HUGO L. | Overall Experience
We have used this u-haul location for several year with great success.Linden H. | Overall Experience
El cliente no dejó un comentario.CHERYL L. | First Impressions
¡Gracias!ERNEST H. | Overall Experience
El cliente no dejó un comentario.ODEAN L. | First Impressions
Lucy is so kind, efficient and effective. She's a huge plus to your organization.Mark P. | First Impressions
We are well pleased with the units and service that we received. Thanks, Gail and DanGail G. | Overall Experience
El cliente no dejó un comentario.Gary G. | First Impressions
El cliente no dejó un comentario.Pamela B. | First Impressions
El cliente no dejó un comentario.James W. | Overall Experience
El cliente no dejó un comentario.Katherine W. | Overall Experience
Rented trailers, stored household items in climate controlled storage, stored my RV at this facility, filled propane tanks here. Always a pleasant experience. Friendly, helpful staff, No complaints whatsoever.Ron H. | Overall Experience
Great people to work with.James W. | Overall Experience
El cliente no dejó un comentario.YANIQUE D. | Overall Experience
Everything went well. Except for the final error in not having the records updated timely.diana n. | Overall Experience
El cliente no dejó un comentario.Judy U. | Overall Experience
El cliente no dejó un comentario.Richard H. | First Impressions
El cliente no dejó un comentario.christian d. | First Impressions
El cliente no dejó un comentario.Jeff C. | First Impressions
The gal at the front desk was wonderful and explained everything to me! So happy to get into this storage space!NOLA U. | First Impressions
Nice to be able to plug in so the RV batteries are maintained.Lyndsay B. | First Impressions
Have been renting here for past 3 yrs, Always a good experience. So much better than I had experienced at another Casa Grande facilityButch C. | First Impressions
El cliente no dejó un comentario.Lee M. | Overall Experience
Because of declining health we had to sell our RV. We are grateful for the outstanding service U-Haul provided to us since we moved here in 2016. The previous store manager, Nancy, provided us with superior service. We did not get to meet the current manager. We are pleased to provide the U-Haul facility and staff our highest recommendation.Paul R. | Overall Experience
El cliente no dejó un comentario.David H. | Overall Experience
El cliente no dejó un comentario.Nancy M. | Overall Experience
El cliente no dejó un comentario.Nancy K. | Online Move In
Jonathon was just a nice guy and provided excellent customer service.Robert E. | First Impressions
El cliente no dejó un comentario.DICKIE RAY A. | Overall Experience
El cliente no dejó un comentario.Steven J. | First Impressions
El cliente no dejó un comentario.Scott L. | Overall Experience
We were very happy with our two year+ relationship with this UHaul dealership. We never worried about our belongings and our needs were handled efficiently and in a timely manner.Lou R. | Overall Experience
We have always received friendly and helpful service. GraciasMARY S. | First Impressions
Polite and helpfulRene B. | First Impressions
El cliente no dejó un comentario.David G. | Overall Experience
Sure miss Nancy!!!MARK P. | Overall Experience
El cliente no dejó un comentario.RAYMOND T. | Overall Experience
Manager Nancy was always helpfulJohn J. | Overall Experience
El cliente no dejó un comentario.Don B. | Overall Experience
El cliente no dejó un comentario.Menno K. | First Impressions
El cliente no dejó un comentario.JOSE P. | Overall Experience
El cliente no dejó un comentario.Jackie G. | Overall Experience
El cliente no dejó un comentario.Germaine H. | Overall Experience
Didn't interact with Uhaul staff often but when I did everything was taken care of.vicky k. | Overall Experience
El cliente no dejó un comentario.Sally g. | Overall Experience
Lucy and her staff are absolutely awesome!! Lucy was an absolute pleasure to do business with!Nancy Z. | Overall Experience
I kept my items in this storage facility for 7 years, unfortunately with the price increase I had to vacate. Aside from some termite damage on some of my boxes (did not affect items in boxes). Some dust accumulation (it's in the desert so that's bound to happen). Everything seems to be in decent condition.JOAQUIN M. | Overall Experience
El cliente no dejó un comentario.Marlan L. | First Impressions
The staff was helpful and very knowledgeable. As a team they work well together. They made me fell welcome and appreciated. I like that. Thanks team Casa Grande, you are awesome!Robyn D. | First Impressions
El cliente no dejó un comentario.Terry E. | Overall Experience
Wow it's a shock to find such well managed store. It's rare to find a storage place this clean organized. The Manager offered to walk around the lot and point out the available spaces and gave me a map with prices on it to compare. Needless to say I rented a covered space. So nice. I'm happy to find this spot so close to my home. Tia the Manager had me signed up in a jiffy.robert f. | First Impressions
El cliente no dejó un comentario.George B. | Overall Experience
Your staff is professional, pleasant and very helpful. I will recommend this location to anyone.JIM B. | First Impressions
The staff facilitated my move-out and then move-in with friendly and competent service. I really appreciated the way they worked to secure the site I needed in a timely fashion. Jeanjean j. | First Impressions
The office manager, Tiania Triplett, was excellent. Would highly recommend this location.Patricia R. | First Impressions
Staff very friendly and efficient, we just moved it closer to home.edwin h. | Overall Experience
El cliente no dejó un comentario.Ken G. | First Impressions
We have stored here for many years, the staff has always been excellentDonald D. | Overall Experience
El cliente no dejó un comentario.anthony l. | Overall Experience
Great placeLila P. | First Impressions
El cliente no dejó un comentario.Augustine H. | Overall Experience
Thanks Lucy for making it all work out easy.SHAR A. | First Impressions
El cliente no dejó un comentario.Michelle F. | Overall Experience
El cliente no dejó un comentario.Stephen S. | Overall Experience
Nancy Buck has been a stellar manager for UHaul and all her customers.Gary S. | First Impressions
El cliente no dejó un comentario.Darrel D. | Overall Experience
El cliente no dejó un comentario.anthony l. | First Impressions
El cliente no dejó un comentario.ashley b. | First Impressions
El cliente no dejó un comentario.Charles P. | Overall Experience
Ningunoroger m. | First Impressions
El cliente no dejó un comentario.martin h. | First Impressions
El cliente no dejó un comentario.JODIE R. | First Impressions
El cliente no dejó un comentario.Judy U. | First Impressions
El cliente no dejó un comentario.karen h. | Overall Experience
El cliente no dejó un comentario.regina b. | First Impressions
Nancy and the crew have always been great very professional. We have been at this location for 8 years. DelDel H. | Overall Experience
A very friendly and helpful staff. The facility was easy to move around in with our 41' motorhome and has covered RV parking. The whole facility, office, storage and roads were nice and clean. I would absolutely recommend this U-Haul facility to anyone.James W. | First Impressions
El cliente no dejó un comentario.Joseph R. | First Impressions
The help at this facility is lacking, just my observation. The only issue i had was the wait, every time i would call i was put on hold, for 20 minutes and more (i do not exaggerate. no fish "stories from me) it was, sad to say it was every time. Also when i would physically go in, the employees were sitting and when there was movement, it was just a mosey along pace. The personnel may have all day to be there but a customer is usually on a time schedule and wants to get er done. i don't know of anyone who really "enjoys" moving and are in a hurry to finish and when there are employees doing basically doing nothing it's kind of an attitude breaker! Overall this has been an accomplished experience for me, o.k. but not so great. Thank You for asking.Bruce Y. | Overall Experience
Nancy and her husband are so helpful and kind. The business is run extremely well and the customer service exceeds expectations. I would highly recommend the Casa Grande U -haul to every one for there storage and moving needs. The facility is immaculate and there is always someone there to help.Jill F. | Overall Experience
Super nice employees.Rita B. | Overall Experience
El cliente no dejó un comentario.Steven E. | First Impressions
The employee on duty Sunday (Luz) was very pleasant and helpful. She went above and beyond.Katherine W. | First Impressions
El cliente no dejó un comentario.Deanna N. | Overall Experience
Nancy and staff are great!Frannie M. | Overall Experience
Nancy Buck has always been a great person to deal with in my years with U-Haul in Casa Grande and has always been very helpful and considerate in my dealings with her. Thanks and best wishes to Nancy.RICHARD H. | Overall Experience
You guy have always been there for meArnie E. | First Impressions
El cliente no dejó un comentario.Steven C. | Overall Experience
El cliente no dejó un comentario.DAVID A. | First Impressions
El cliente no dejó un comentario.barbara g. | Overall Experience
El cliente no dejó un comentario.BENJAMIN D. | Overall Experience
Very friendly and professional staffdoug d. | Overall Experience
Nancy is a great managerIssac T. | Overall Experience
We have been renting from this facility since at least 2018 and dealt with at least two other management teams. Nancy Buck has been the best manager of any facility I have ever rented. I have had a storage unit for cars, tools, and household items since 2003 at various locations including UHaul facilities. Nancy and her husband Richard keep the facility clean with any maintenance issues being taken care of immediately Renting at this facility was an amazing experience Thank you Nancy and her team of selected workersCHARLES B. | Overall Experience
nancy at casa granda was wonderfulLewis H. | Overall Experience
El cliente no dejó un comentario.ROB S. | Overall Experience
El cliente no dejó un comentario.John D. | First Impressions
Only thing that could use improvement, the pigeons made a mess of my roof. Also the dirt that accumulated,Richard A. | Overall Experience
Great location, friendly and extremely helpful staff.JessicaAnn C. | First Impressions
Nancy in Casa Grande is the best. She's a sweetheart and very helpful really like her! Claudia DalMolinClaudia D. | First Impressions
Nancy you have gone above and beyond to be helpful to me and I want to thank you.jim m. | First Impressions
Great facility. Staff were very friendly & helpful. It is also the cleanest RV storage yard I have ever used.Adam V. | Overall Experience
This facilty, Nancy Buck and all her staff are amazing. They are helpful, friendly, professional and wonderful to deal with. If we had stayed in AZ we never would have left the facility.Brenda K. | Overall Experience
The manager Nancy Buck ,is awesome she helped me with everything that I needed!Rodney T. | First Impressions
El cliente no dejó un comentario.Robert C. | Overall Experience
El cliente no dejó un comentario.Kevin S. | Overall Experience
We were very satisfied customers. They have always bend over backwards to give us a good spot for our RV storage while we are in Casa Grande. Would highly recommend them.CAROLYN L. | Overall Experience
Nancy was always helpful and went out of her way to to provide excellent care for us. We stored our motorhone for Over a years and would highly recommend U Haul in Casa Grande AzBarbara P. | Overall Experience
El cliente no dejó un comentario.Lyle J. | Overall Experience
Very nice, clean and modernhal s. | First Impressions
El cliente no dejó un comentario.Mitchell S. | First Impressions
El cliente no dejó un comentario.Lee M. | First Impressions
El cliente no dejó un comentario.terry n. | Overall Experience
¡Gracias!Allen R. | First Impressions
No complaints. Nancey is supper person and runs a tight ship.AL A. | Overall Experience
El cliente no dejó un comentario.Brian M. | Overall Experience
Nancy is a doll, so helpfulSue B. | Overall Experience
Big NOOmar Q. | Overall Experience
El cliente no dejó un comentario.Bob K. | Overall Experience
Very customer friendly and professional service with a smile. Very satisfied customer.doug d. | First Impressions
El cliente no dejó un comentario.Tiffany T. | Overall Experience
El cliente no dejó un comentario.CINDY P. | Overall Experience
Nancy was very friendly. Complex was very full and she did a great job of getting us in the first day our unit opened up. No problems and everything was as promised. Good access for semi also..mark b. | Overall Experience
Can’t say enough good things about the Buck’s!!!! Great site managers, they definitely go the extra mile for their customers!!Elizabeth B. | Overall Experience
Always had great help with my storage needslee w. | First Impressions
El cliente no dejó un comentario.RICK M. | Overall Experience
Very very great experience definitely recommendKellye B. | First Impressions
Great facility with very helpful and knowledgeable staff!Cliff S. | Overall Experience
Convenient with the swipe card for easy entry and exit. The unit came just in time for me which was great. Staff that I have dealt with has always been pleasant.vicky k. | First Impressions
El cliente no dejó un comentario.merlin k. | Overall Experience
El cliente no dejó un comentario.Susan S. | Overall Experience
Used storage from day one. Left for a year and then returned. Perfect for us and our motor home. Will return in future and hope for an open slot again. Nancy has been great. Friendly and personal all in one. GraciasLarry B. | Overall Experience
This storage facility has a lot going for it but if picking one main thing it would be the manager, Nancy Buck. She runs a tight ship. We have stored an RV here (off/on) since 2015 and never worry about security for our rig after leaving it for months on end. Nancy is very prompt at answering questions, emails or voicemails. The facility is easy access off I-10 and just a 40 minute shuttle ride from SkyHarbor/Phoenix airport.Nancy H. | Overall Experience
Nancy is the best you have !!! The covered storage is the best in the area . The only reason for leaving is the loss of our motorhome. Keep up the good work!!!mark s. | Overall Experience
Nancy is a great site manager. Nancy has been there a number of years and assisted with a move to and from Arizona. Uhaul is impressive overall.Eric J. | Overall Experience
I moved out 2 weeks before get it rightKevin D. | Overall Experience
Nancy is the BEST !!!!!!!!!!!Dale G. | Overall Experience
El cliente no dejó un comentario.FRANK R. | Overall Experience
Nancy is a great managerdard p. | Overall Experience
Nancy, Rich and everyone were totally helpful and professional !JOHN D. | Overall Experience
I have used this uhaul facility on and off for almost eight years. Nancy and her husband along with all staff have been consistent. I have had several hiccups in this journey, never have I been in good hands.Vicki M. | Overall Experience
El cliente no dejó un comentario.WADE A. | Overall Experience
Nancy was very helpful. This is a very busy location and she was able to help us quickly and efficiently. Facility appears clean and secure.mark b. | First Impressions
Very easy and efficient check-in.Richard M. | First Impressions
Nancy and the crew were great! Always a clean and well maintained facility.Brian R. | Overall Experience
Thank you for a job well done!!Allen T. | Overall Experience
El cliente no dejó un comentario.Lisa P. | First Impressions
When I rented my space, another RV was encroaching into my space. The staff was less than helpful in getting the encroached RV moved. It ultimately required a call to corporate to get the RV moved. Emails to Nancy Buck seem to be mostly ignored.Ross D. | Overall Experience
I have been at u hauls long time. They have always been very helpful. Never any issues. Nancy buck , the manager was always excellent in all things needed.Dennis F. | Overall Experience
Nancy Buck and all the office staff were very friendly.Kathleen B. | Overall Experience
The staff are AMAZING! Always friendly and helpful!COURTNEY K. | Overall Experience
Nancy was an exceptional manager for this uhaul facility. Great customer service.Linda K. | Overall Experience
El cliente no dejó un comentario.doug d. | Overall Experience
El cliente no dejó un comentario.Shallene G. | Overall Experience
El cliente no dejó un comentario.Rodney Y. | Overall Experience
El cliente no dejó un comentario.MICHAEL G. | Overall Experience
Nice facility for storing RVs. Like the covered spaces to protect the RVs from the Arizona sun. Like the on site dump station and on site propane tank refills. Also like the on site trickle charging. Would love it if the spaces were paved instead of dirt/gravel. Also would love it if the spaces were slightly wider, but 12' spaces are pretty much the standard, so I really cannot complain.Richard K. | First Impressions
El cliente no dejó un comentario.Jason F. | Overall Experience
El cliente no dejó un comentario.Nancy M. | First Impressions
Happy that I am now storing there, very close and convient to home. Nancy & her team are the best very clean facilities. Will be here for a long time.Jenilee B. | First Impressions
Mudarse puede ser estresante. It's good to have someone like Nancy to work with and make the transition hassle-free.Charles P. | First Impressions
El cliente no dejó un comentario.Amanda S. | Overall Experience
Nancy made me feel very welcomed, and did extra work to fit me into her totally full covered RV storage. She quickly cleared up a mix-up in payment, and her cheerful and personable manner made me very happy with my choice of UHaul.Jean J. | First Impressions
Best overall storage facility and experience we've had. No complaints.James A. | First Impressions
El cliente no dejó un comentario.Pat S. | Overall Experience
El cliente no dejó un comentario.Ashley P. | Overall Experience
Staff friendly and responsive. Facility secure. Structures oriented to provide maximum shade for my RV. Overall an excellent experience.Carl B. | Overall Experience
El cliente no dejó un comentario.Laurie I. | Overall Experience
I loved working with Nancy-- Never saw the facility because I haven't brought my RV there, but marked good anyway. I expect it will be --Rita S. | First Impressions
The staff was VERY helpful and knowledgeable. Will use the facility again.Tod M. | Overall Experience
Great location! Close to home baseDavid M. | Overall Experience
Nancy is the sweetest and very helpful! Always a smile on her face!Deanna H. | First Impressions
El cliente no dejó un comentario.Jennifer D. | Overall Experience
Been there eight yearsRICHARD B. | First Impressions
El cliente no dejó un comentario.Glady S. | Overall Experience
Had a reservation with confirmation number, but the space was sold same morning. Nancy managed to find another space!Brian Y. | First Impressions
Nancy is absolutely the best!Bill s. | Overall Experience
Nancy Buck and her staff are very friendly and professional. If anyone ever needs any type of assistance they are willing to take steps to help. The facility and grounds are kept clean.CHARLES B. | First Impressions
El cliente no dejó un comentario.Allen j. | First Impressions
The management and staff at this location has the best customer service. They are friendly, helpful and courteous. Gracias.NENITA S. | First Impressions
El cliente no dejó un comentario.David B. | Overall Experience
El cliente no dejó un comentario.Verna M. | Overall Experience
Staff is very professional and courteous.George S. | First Impressions
I will be back.excellent service clean dacilityLeticia M. | Overall Experience
El cliente no dejó un comentario.Robert C. | First Impressions
Great customer service!Bob K. | Overall Experience
Excellent service, clean facilities, staff friendly and always there to help. Will use again I the future.maryln h. | Overall Experience
Both Nancy Buck and her husband are great! - they both were extremely helpful.Charles C. | Overall Experience
El cliente no dejó un comentario.SALVADOR D. | First Impressions
It was awesome doing business with you guys! Always helpful and friendly.ROBERT R. | Overall Experience
Nancy was so very helpful. She, Richard, and Hank were very friendly and eager to answer our questions and help with finding the right size storage unit for us. Nancy made it seem effortless to get the application completed and get us on our way. We have already recommended this their services to our family and friends. Thank you Nancy!!!! Gail & Dan- Maricopa, AzGail G. | First Impressions
The facility was clean and managed well. My experience was great.CANDACE H. | Overall Experience
El cliente no dejó un comentario.Patty D. | Overall Experience
El cliente no dejó un comentario.Michael M. | Overall Experience
El cliente no dejó un comentario.George H. | Overall Experience
El cliente no dejó un comentario.Linda K. | First Impressions
Very helpful and friendly staff going to miss seeing them on a regular basis 😔Trinity h. | Overall Experience
The Buck family went above and beyond in taking good care of us at the storage unit, very pleased with the service and professionalism!Lany M. | Overall Experience
El cliente no dejó un comentario.Jean W. | Overall Experience
You need to take care of the pigeon infestation. The pigeon poop destroys our RV roofs. Also, the electric for 2 hours is not sufficient time for trickle charging our RV batteries. For the amount of rent that we pay each month we should be able to have the electric on for at least 4 hours per day in order to keep our batteries charged. These are the reasons we have left this facility.Jeff J. | Overall Experience
Nancy is AWSOME. Always freindly and super helpful. Worth driving to CG to store. More than just the price, the service brought me back and will keep me coming back for my storage needs.Arnie E. | First Impressions
Staff is very helpful and professional.Colby H. | First Impressions
RediculousJohn M. | Overall Experience
Nancy is the best. She is so very helpful.Sandee H. | Overall Experience
Management of facility was very helpful, I would definitely return to this locationGlenn W. | Overall Experience
El cliente no dejó un comentario.ron W. | First Impressions
El cliente no dejó un comentario.Verna M. | First Impressions
Nancy Buck is a wonderful and caring manager. Thank you NancyDavid J. | Overall Experience
Friendly staff. Very clean facility.Wendy B. | First Impressions
All your employees at this location are top notch! They are a pleasure to do business with! Thank you for your service.Madeline P. | Overall Experience
Nancy and Rich, couldn't be more helpful. Very nice people, including their staff!TOM S. | Overall Experience
Nancy & her husband have been most accommodating for the last 8 years while my 'house' was stored with them...always polite and concerned when they couldn't reach me to remind me of past due rent. My son and I were packing U-haul until late...Nancys husband came to check on us to make sure we were doing ok...very nice people...CATHERINE H. | Overall Experience
The manager and staff were top rate! Always there to provide information and support! I can't say enough about their incredible customer service .Randy d. | Overall Experience
Staff was exceptionally friendly and accommodating.Lonnie N. | Overall Experience
Love this placeMary H. | Overall Experience
El cliente no dejó un comentario.ROBERT S. | Overall Experience
El cliente no dejó un comentario.Greg H. | Overall Experience
El cliente no dejó un comentario.Gary C. | Overall Experience
It was the best facility I have every rented. Well kept and maintained. The staff is very friendly and helpful to our needs every time we had to visit. If I every need another unit they would be my first choice, great people and facility.James B. | Overall Experience
Folks were very kind and helpful at a very stressful time. Thank you !Anna K. | Overall Experience
El cliente no dejó un comentario.Pat S. | First Impressions
El cliente no dejó un comentario.ROBERT S. | First Impressions
Ladies in the office are first rate!Cliff S. | First Impressions
The staff and the facilities could not have been better !!! A great place and great employees !!!Thomas W. | Overall Experience
Nancy the office manager was great!Gary S. | Overall Experience
Nancy and Richard are outstanding host and operators. They were always ready to help with any issue and it was a pleasure to work with them. We consider them personal friends now. We left because we sold our motorhome and no longer needed the facilities. Thank you Nancy and Richard for loving our babies Daisy and Duke.Rosie W. | Overall Experience
Could not have had a better experience with a storage company. Well maintained property operated by a professional and extremely helpful staff. Would recommend this facility to anyone looking a safe and well run storage company.JAMES H. | Overall Experience
Very nice and helpfulJason F. | First Impressions
Very clean and well maintained. Staff was very friendly and professional.Kevin S. | First Impressions
NingunoAnthony L. | Overall Experience
A pleasure doing business with you!Ken H. | Overall Experience
Professional...helpful..friendliness... all deserve a 5 star rating.. beginning with manager Nancy and her 2 staff members we meet.Ruth R. | First Impressions
Flawless. Originating Store mgr.- Extremely helpful w/reservation. Car transport tire mishap. Fixed. Roadside assistance, Cesar, fast/polite, checked all tire/straps. Destination easy/storage greatGlenda S. | First Impressions
all goodRuss H. | First Impressions
Professional, friendly staff who works to accommodate your storage needs.Thomas M. | First Impressions
Everyone was very friendly and helpful.Richard K. | First Impressions
Everything went smoothly and the unit was clean, thanks to all.James B. | First Impressions
Nancy and her staff were great to deal with.SHAWN M. | Overall Experience
Staff was very helpful and courteous. Facility was very clean and tidy.CANDACE H. | First Impressions
The only issue I had was the brochure stated a price for a 10x10 but when I purchased they stayed it would be 10 dollars more because it was on the first floor. This was not stated on the brochure.Gary S. | First Impressions
NingunoBarbara M. | Overall Experience
good clean trailer. helpful people.Jim A. | First Impressions
Nancy was very efficient, friendly and courteous!CAROLYN L. | First Impressions
Quick and easy as usual.lee w. | First Impressions
Nancy and the team is friendly and responsive. The facility is large and clean. The internal storage temperatures are as stated.Brian D. | Overall Experience
Our space was clean and very accessible!Susan G. | Overall Experience
Your reservation agent and facility agent were very helpful and friendly. The facility is clean and very suitable for my needs.Gary C. | First Impressions
We can't begin to say, "Thank you enough." Nancy, the manager, always went out of her way to help us. Her professionalism was first class. She epitomizes the U-Haul values and is a great asset.Richard K. | Overall Experience
Very convenientDAVE L. | Overall Experience
Nancy was very sweet and always ready to help in any way she could. I was very pleased with my service!Shaina L. | Overall Experience
We appreciated them being there when we needed them.margaret r. | Overall Experience
Great customer service from all employees lace is extremely cleanAnnette S. | Overall Experience
NDSharon A. | First Impressions
My cross country move with U Haul was a plesant experience!! The staff was always eager to help with any questions I might have had! Plus I got 1 months free storage to boot! What a great experienceHelen S. | Overall Experience
Rates increased every year. I only used power 6 months of the year but paid for 12 months and still got yearly increases. Found comparable space at lower costWarren L. | Overall Experience
Always friendly and helpful. Will use again.Lauri V. | Overall Experience
The staff was very responsive to are needs. Would recomend your facility to all of our friends.Tom B. | Overall Experience
Nancy, Richard, Jenna, Hank, Marcela and Abby make me feel so welcome!! A++ Only complaint I have is that despite constantly being sold out of rooms in the a/c bldg, UHaul has yet to begin 4th flooChris L. | Overall Experience
Very very busy facility, but always friendly and efficiently taken care of. Very clean inside storage unit.Selena N. | Overall Experience
Service was good and area is well maintainedPHILLIP V. | Overall Experience
My only complaint was the broken and sticking main entry door to the building our storage unit was in. I notified Nancy and she told me it would be replaced in the future by a better system.MIKE S. | Overall Experience
Been there since 2007 and have been very satisfied with facility. Nancy buck has been awesome in handling any issues.DENNIS F. | Overall Experience
Great staff, very friendly, had everything we needed. Recommend a moving company to help load up trailer. Would recommend the moving company to anyoneKelly M. | Overall Experience
The manager and staff were some of the best I have ever expected. Thank you for all you did for me and my family! When we return to Casa Grande we will be at your front gate.RICHARD W. | Overall Experience
Nancy really stepped up to help me get my space Exceptional manager.Larry B. | First Impressions
Great service and staffZEAN C. | Overall Experience
Stored our camper for 3 months. Had 2 issues with electricity, which were dealt with promptly and professionally. Thanks for the protection while we were away from our "home" and kindness shown.Carol L. | Overall Experience
Excellent staff and facility!Bob K. | First Impressions
Fast and efficientStanley P. | First Impressions
Nancy runs a great facility.......Mark S. | Overall Experience
I appreciate all the service given at the Casa Grande location, and especially Nancy's help.Sandee H. | First Impressions
The whole staff are exceptionally helpful and the facilities are immaculate!Lany M. | First Impressions
Thanks to, Nancy, Richard and especially Little Richie for all your help.Timothy C. | Overall Experience
Great place for storage. The staff are very good.WENDELL B. | Overall Experience
Thank you for your understanding and dealing with my problem.Timothy D. | First Impressions
Don’t ask me to write comments if you are not compensating me for my time.cynthia a. | Overall Experience
Nancy was extremely accommodating & professional, & sorted out our needs regarding security and storage of our Rv & car efficiently & speedily. Thank you to all at Casa Grande.John B. | First Impressions
Everyone was very nice to me I give a 5star rating with only one complaint. I believe the U-Haul company has a big problem with pricing. I think prices are a bit extreme for valued customers.DIXIE B. | Overall Experience
Everyone was pleasing to work with and very costumer oriented. GraciasTom B. | First Impressions
Extraordinario servicio al clienteKathleen B. | First Impressions
Very helpful with my RV storage needs. Probably the nicest U-Haul location I have ever been in, and I have been in at least six.Mark M. | First Impressions
Nancy went above and beyond in every aspect.andrew B. | Overall Experience
Miss NANCY and staff are great people ... thank you so much for everything....Paulo A. | Overall Experience
GraciasDAVID J. | Overall Experience
Nancy is the best!David J. | First Impressions
Manager, Nancy Buck, provided excellent service.Gale L. | Overall Experience
Nancy Buck was great to work with setting up my new account.Joseph S. | First Impressions
Nancy is very friendly and helpful. It was a pleasure to do business with her.Catherine H. | First Impressions
Nancy Buck is a great manager & is very customer service oriented. She is so nice & helpful. We really appreciate everything she did for us. Awesome & thank you.william h. | Overall Experience
Very friendly and easy to work with!Richard A. | First Impressions
Everyone at this faculty was very helpful when we needed to switch to a smaller unit. Nancy was great and we would use them again if the time arose that we needed a place to store things.Oasis Community C. | Overall Experience
These ladies were so kind and helpful in solving a problem regarding storage. I highly recommend U-Haul Moving & Storage of Casa Grande to anyone who would need their services.stephen f. | First Impressions
Excellent in all ways.jon f. | Overall Experience
This is the best facility I have seen!! All the employees were so helpful and friendly, and the buildings were immaculate. Easy check-in and out as well. Tremendous experience!Patricia H. | Overall Experience
The people and service were great! We especially appreciated the air conditioning. Our movers came to get our furniture from UHaul on a 100 degree June day. Movers liked air conditioning.Don D. | Overall Experience
Nancy was very helpful & accommodating while maintaining professionalism.Angela F. | First Impressions
Nancy is the best..!!!!James P. | Overall Experience
The staff was very helpful and friendly. We would recommend this facility just because of the staff. Nancy and Richard Buck has could not have been more accommodating.Doti B. | Overall Experience
Nancy and Richard took care of me. They go way beyond the normal means to accommodate their customers. I just love them.Vicki M. | First Impressions
Staff was friendly knowledgeable and efficient. I was in and out quickly. I was very satisfied with my reservation and follow up.maryln h. | First Impressions
They were extremely helpful in a very emotional and devastating time for me. All the staff were sympathetic and helpful to me. I felt that the facility was secure and lifted a major concern for the.Leroy P. | Overall Experience
Excellent people made it easy to find storage for our coach.Edward S. | First Impressions
Very secure and friendly place. I loved my storage unit.Lacreita W. | Overall Experience
Nancy was so helpful and gave us great care!!!Thayne K. | First Impressions
Nancy was very helpful and pleasant to work with, getting us the right storage spot for our Motor CoachDanny H. | First Impressions
This is the absolute best U-Haul facility I've ever used! The staff went above and beyond to take care of us, and the storage facility itself was immaculate and had a restroom!! Excellent!Patricia H. | First Impressions
ByeSTANLEY P. | Overall Experience
Thanks Nancy and your staff gor coming through on finding a unit for us. Moving cross country is a stressful time and you made our worries a less stressful.Timothy C. | First Impressions
Nancy is a joy to work with and the facility is top notchRandy C. | Overall Experience
Excellent service and very friendly and fun people to associate with under a stressful time of moving. I will recommend them to the world. Thank you guys so much for being who you are and what you do.Bob J. | Overall Experience
Cannot get any better!!robert s. | Overall Experience
went out of their way to help with last minute changes when the U-Haul & storage facility we had chosen to us failed to tell us their only open on weekends. The one in Casa Grande was outstandingandrew B. | First Impressions
The manager Nancy and her staff were always the friendliest crew I have the experience of dealing with consistently. I will always recommend this storage facility over ones that are even closer.Mike S. | Overall Experience
Nancy went above and beyond expectations to make this smooth transition!!! Although she was very busy, Nancy took the time to explain the hours, gate codes, etc . A wonderful storagemark s. | First Impressions
NingunoROBERT H. | Overall Experience
See you this fall I hope.lee w. | Overall Experience
We were treated in a very professional and friendly manner.Lynn S. | First Impressions
was accompany in getting a storage unit whn there was a waiting list. Needed a unit this week.Marjorie J. | First Impressions
Nancy is a very good directer and always there to help.Jacques V. | Overall Experience
excellent facility and managementWILLIAM H. | Overall Experience
Always great to do business with.lee w. | First Impressions
Thank you Nancy, for all your help.Nyla W. | First Impressions
Staff was knowledgable and friendly, answered all my questions patientlynichole v. | First Impressions
Very friendly and helpfulchar m. | First Impressions
Uhaul was a very clean and secure place to store our belongings .Jane D. | Overall Experience
The staff was helpful and the facilities inside the building were sparkling.Judy T. | Overall Experience
Very helpfulJoseph J. | Overall Experience
Great customer service attentive, professional, & helpful.Ruben D. | First Impressions
Very niceFelisa P. | Overall Experience
Great experienceBeverly V. | Overall Experience
They made a very difficult situation easier to deal with.Leroy P. | First Impressions
Restricting electricity and raising rates cost you this customer.JOHN R. | Overall Experience
My experience could not have been any better. The staff was extremely efficient, helpful, and friendly, and the facility was very nice. Thank you very much.Diane A. | Overall Experience
I never know when I will need Nancy Buck's services at Casa Grande U-haul. But i always receive top-notch service and she is always ready for a returning customer. Thanks.Nancy G. | First Impressions
Good value for covered storage, I appreciated electric cycling on to keep my batteries fresh.Blake D. | Overall Experience
Very pleased. Nancy very helpful.ernest d. | Overall Experience
very friendly staff and helpfulGaspar L. | Overall Experience
Very honest and knowledgeable service, We will definitely use this storage facility again.Kathy B. | Overall Experience
no commentPaul L. | Overall Experience
Everyone at this location was very helpful and friendly.Linda C. | Overall Experience
Great Bargainelsie p. | Overall Experience
I have recommended to a golfing buddy and now he has 2 spotsfrank l. | Overall Experience
We trust UHaul to take care of our furniture etc. Nancy Buck has been very helpful and easy to work with. She responds promptly and follows up with what she says.Don D. | First Impressions
I've stored my RV at this facility for a number of years but this last year the facility installed timers for the electrical hookup. When I returned my batteries were dead. This is NOT acceptable.COLIN C. | Overall Experience
staff was very helpful, even on waiting list a call was made to let us knowDUANE W. | Overall Experience
Nancy is exceptionally accommodating & highly professional.Angela F. | Overall Experience
very satisfiedAl R. | Overall Experience
Nancy and Richard were very friendly and helpfulKevin R. | Overall Experience
Nancy Buck at u-haul Casa Grande, Arizona is one of the most amicable persons we have ever met. She goes out of her way to accommodate your needs. Best u-haul dealership we have ever dealt with.dwight c. | Overall Experience
Love it here. So happy I decided to go with this facility :) Great management and staff. Very clean and I feel safe.Christine H. | First Impressions
Nancy Buck was very helpful & accommodating.KC Y. | First Impressions
Nancy Buck is a tremendous asset to uhaul!Robert S. | Overall Experience
Nancy is wonderful to work with.Maria R. | First Impressions
Great place.Corry C. | Overall Experience
Nancy and Richard do a very good job. They have a very well run operation.DEAN M. | Overall Experience
Nancy Buck is a gem and she is a valuable asset to the uhaul organization. Nancy has been extremely accomodating to us for the past few years under tough circumstances.Harold E. | Overall Experience
Nancy Buck did an outstanding job with our storage needs! I look forward to dealing with U haul with our storage needs next summer..Bob C. | Overall Experience
I was so grateful!susan l. | Overall Experience
Great staff. Very friendly.David S. | Overall Experience
Good experience.LARRY B. | Overall Experience
Thanks for being there. It was such a great help to know that the motor home was in a covered facility and safe. We were a 1000 miles away and we knew that it would be watched and safe. Karen WebsterKaren W. | Overall Experience
very satisfied, we relocated from Illinois had our things in storage for 5 months while our home was being built.rose marie s. | Overall Experience
Nancy and Richard are the best. They bent over backward and exceeded our storage needs. The best compliment ever...…..we'll be back if we ever need their services again!!!!Stu V. | Overall Experience
Excellent storage unit. In a good location. Manager does an excellent job.Walt W. | Overall Experience
Nancy is the BEST.sarah kay z. | Overall Experience
Manager really did great job resolving a problem where an individual parked his motor home into my parking space.Richard K. | Overall Experience
I didn't actually see the facility as we hired movers to pick up our belongings. I did talk to them on the phone a couple times and the customer service and communication was wonderful.Nancy D. | Overall Experience
I have used covered RV storage and 10x10 inside storage. A well run facility and great place for storage boxes of every size.STUART T. | Overall Experience
It has been a very, very good relationship/experience. Thanks to Nancy Buck.Dwight J. | Overall Experience
Nancy Buck and her assistants were just great!Brian Y. | Overall Experience
cannot comment on office and facility as all contact was over the phone but everything went well.Rich L. | Overall Experience
Nancy and the staff are fantastic, a great place to do business.CONRAD B. | Overall Experience
In spite a mix-up where I started, the U-Haul facility here was great! I dealt mostly with Nancy, and she was extremely helpful and pleasant to talk to.Donna B. | Overall Experience
You all were great over the years, thank you very much.VIRGINIA G. | Overall Experience
Wonderfully maintained facility with friendly staff!Taylor K. | Overall Experience
Nancy was exceptionally helpful and a delight to work with.Lucille W. | Overall Experience
Everyone was very helpful and friendly. there were even carts available at the storage facility to make loading easier!Rene V. | Overall Experience
I'd like to thank Nancy at the Casa Grande location for all her help...she's an angel in disguise! The whole staff was great! I will definitely refer all my family and friends to them. ❤️DIANA B. | Overall Experience
Thanks great group of peopleDon H. | Overall Experience
Have been at U-Haul for many years. Staff are knowledgeable and courteous. Always felt that our rig was safe and secure.WILLIAM B. | Overall Experience
Excellent facility and staff. So happy it was there when we needed it!DONALD T. | Overall Experience
Very nice and helpful staffsharon r. | Overall Experience
Nancy &her staff are the best anywhere.Everett H. | Overall Experience
The temperature controlled unit that I rented was perfect!BRENNEVA P. | Overall Experience
Never do surveys but for you guys, I will take the time. Service was above and beyond expectations. I will most certainly chose this facility if/when the need arises in the future.Arnie E. | Overall Experience
Love Nancy and her husband ... Most kind pplqLauren B. | Overall Experience
Nancy and her husband were always veey kind and helpful.good people.Steve C. | Overall Experience
Thank you for your serviceGladys W. | Overall Experience
Outstanding staff friendly and professional. Highly recommended..MICHAEL S. | Overall Experience
👍👌Richard B. | Overall Experience
very nice facility and excellent management and customer service. Thank You.wayne r. | Overall Experience
Nancy the manager is very professional, super nice and I was always greeted with a smile. I used the RV covered storage and love the convenience of propane and rv dump site. Will definitely return.Patricia G. | Overall Experience
Had a hitch on our RV stolenRoy S. | Overall Experience
Most of all the staff was very customer friendly and a pleasure to work with.doug d. | Overall Experience
We were very pleased with all aspects of our dealings with UH Casa Grande AzDoug H. | Overall Experience
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