U-Haul Moving & Storage of Cape Coral and North Fort Myers

4642 comentarios

16901 N Cleveland Ave   North Fort Myers, FL 33903
(north of the Shell factory)

(239) 567-9179

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(239) 567-9179

16901 N Cleveland Ave
North Fort Myers, FL 33903

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

William O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliot F. 
Clasificación:
4.0

Good service

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK M. 
Clasificación:
5.0

Drop off and checkout where quick and easy. Also rented a storage unit. Very clean and well managed!

John D. 
Clasificación:
5.0

Great location, very clean and the staff is extremely friendly.

Christopher V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin C. 
Clasificación:
5.0

Good service. Seems a little pricey, but I didn't shop around and that has nothing to do with the business itself which was excellent that's just Uhaul

Paul B. 
Clasificación:
5.0

The only problem I had was that I had to pick a drop off location from the 4 closest to my home. When I went to that location after I completed my load they were closed and did not even look like a U-Haul location (not a trailer in sight). I then drove to the location I wanted to pick in the 1st place and they were open and serviced my drop off in less then 4 minutes.

David H. 
Clasificación:
5.0

every thing was done right. thanks

joseph V. 
Clasificación:
5.0

Good operation and excellent staff

Robert J. 
Clasificación:
1.0

My U-boxes were delivered days later than agreed to and I had to reschedule my packers. I wanted my containers delivered within 14 days as had been agreed to. You stored my containers rather than continuing the shipping process. When I called, after several days, to ask where they were was told stored in Ft Myers, you had trouble finding them and asked if I knew the container numbers which I gave them, after finding them I was given a delivery time in February, much longer than the 14 days I had agreed to. When I said the new delivery time was much longer than the14 days we had agreed to I was given a shorter time in January that was much later than originally agreed to. When advised my containers were in Springfield MO, on my inquiry, I was again told the new arrival time was scheduled in February by your Springfield location. They asked if I wanted it sooner and brought them straight away. Two days later I informed them the containers were ready for pickup They called me back to ask if they could pick up later than expected, I agreed, it was 6 days after my notice that they were ready for pickup, which was fine with me. Springfield location's service was very good! I see on your invoice I was charged for storage which I never wanted, any storage was done due to your mistakes. I know that you can verify the foregoing and respectfully request that you refund my credit credit card as you think appropriate. Order Number 98035840 Dave Osment, 239-404-3552

dave O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank S.  |  Overall Experience 
Clasificación:
5.0

very friendly very helpful. quick and easy process.

Timothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Excellent and enjoyable experience. Excellent customer service. Thanks Avery!!!

todd F. 
Clasificación:
4.0

El cliente no dejó un comentario.

PHILIP G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lana F. 
Clasificación:
3.0

The young lady was very polite and took care of me quickly. The van was dirty. Especially the windows. But great otherwise.

Lisa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce D. 
Clasificación:
5.0

employ more people, they were overloaded and still friendly

Raymond P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lonnie G. 
Clasificación:
5.0

Very polite and friendly check out and check in .

PETER S. 
Clasificación:
5.0

Truck ran great customer service was fantastic!

Alicia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryandavid G. 
Clasificación:
5.0

Everything was great

Angela C. 
Clasificación:
3.0

Nice place. Easy to get into. The person taking care of my return done good job. Just wasn't friendly

Anthony C. 
Clasificación:
5.0

We picked up at appointment time, all went well

Jayson R. 
Clasificación:
5.0

My intrastate move was excellent due the availability of Uhaul supplies and trailers

James N. 
Clasificación:
5.0

more parking needed, employees were excellent!

PHILIP W. 
Clasificación:
5.0

El cliente no dejó un comentario.

sidnei C. 
Clasificación:
5.0

El cliente no dejó un comentario.

fillmore w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia R.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

David B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

George P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Duane H. 
Clasificación:
5.0

Extended hours but great help.

Michael T. 
Clasificación:
3.0

Reserved a 20' truck days in advance for a 24/7 pickup. Was suppose to pickup at 7:30am. We went through the whole process upon arrival and it said the truck cannot be picked up until opening at 9am. Called customer service and they said for some reason the truck was not staged for pickup. No call no email. Huge disappointment. Had workers ready to move and this happens. Customer service rescheduled it for a 9am pickup upon opening. Poor service and zero communication to let the customer know the truck was not staged. Waste of my time and my helpers who had an allotted time to help with the more.

GREGORY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

john M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GALENGRANT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

joanne f.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Paula B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

They did a inspection upon arrival. I pointed out known issues with the trailer and they took down the information to have repairs done. Very organized and helpful personnel.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

edmund W. 
Clasificación:
5.0

I had to drop the tow dolly early in the morning since we didn't have a place to park it while we unloaded. The young lady that was there at opening time was very friendly and helpful. In the afternoon when I dropped the truck, the young man who checked me in and finalized the rental was also very personable, friendly and helpful!! Great operation!!

David S. 
Clasificación:
5.0

Very helpful, store was extremely busy, but customer service personnel handled it very efficiently.

Richard I. 
Clasificación:
5.0

Really nice group of people. Wonderful experience!!!!

DANIEL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

jasmin s.  |  Overall Experience 
Clasificación:
5.0

Employee s were excellent . The two ladies in the morning and Dominick at drop off

Candace S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris E. 
Clasificación:
5.0

the UHaul box did not come with furniture pads I had to purchase my own

sheila A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOKIRO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES T. 
Clasificación:
5.0

Great trailer and service

DANIEL P. 
Clasificación:
4.0

One of the tail lights was inoperable when I checked the trailer over prior to departing the facility in Florida. I would have expected this to have been found before I had to catch it?

Bruce W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Olga Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith B. 
Clasificación:
5.0

I have to say after years of doing business at this location, I have been given nothing but the utmost professional service and it is quite obvious it's not just me but as they are with everyone. This is a facility that runs like a well oiled machine. Kudo's to the entire staff with special shout out to Shane and Ethan who never crack under pressure even during the busiest times. I would highly recommend this location to anyone who might be uncomfortable renting a truck as they will guide you through and leave you feeling at ease. Have a great holiday to everyone and thanks for your commitment and dedication to your trade, which makes our trades run smoother.

Steven D. 
Clasificación:
5.0

Each time I used this location for my moving needs, it's proven to be swift and professional. The equipment has always been ready at the assigned time, and return of the equipment is also a smooth process.

JOHN D. 
Clasificación:
1.0

My goods were dropped off in Ft Meyers and loaded into pods by a NY moving company. I specifically request the Uhaul have them split the load between two pods. They loaded everything into one I had no communication or paperwork from uhaul after drop-off. When I call to confirm drop-off they could not locate pod. When the finally located it later that day I request paperwork that never arrived. I called again months later, they again could not find the pod. Every time I called I was put on extended hold. They did not show or call on scheduled day Iof delivery. I called in afternoon. When my belongings were originally dropped off I had them put a lock on container. I called twice to remind them to bring key. When they delivered there was no key. The entire experience was unprofessional and daunting. Very poorly run operation that makes entire company look bad.

roger S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn C. 
Clasificación:
4.0

I ordered a 10' truck weeks before but still wound up with a 15'. Not a big deal but you'd think advanced planning would help.

Andrew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
3.0

Rain caused a deep puddle surrounding the cab. Got both feet soaked. Truck had multiple scratches and small dents, making us apprehensive that we might get blamed if we didn't document them. Most rental facilities for autos do a walkthrough with an agent.

Francis V. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS S. 
Clasificación:
5.0

Everything ok

Ernesto E. 
Clasificación:
5.0

El cliente no dejó un comentario.

autumn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Professional and friendly service

CRAIG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tuyet N. 
Clasificación:
2.0

Returned a 4 day rental after 21 hours use. Was told there would be an over $10 charge because the gas was, what turned out to be $3 worth (I went and got gas after already doing so) short, of what they said i left with. To begin with, the tank should have been full when I picked up. The truck was also now available 3 days early to be rented again for I am sure significantly more than the $3 I had to put in or psy the more than$10. Very bad business practice that there is no room for any flexibility on a case by case basis. I know that there are often times trucks are not available. You had my truck back to rent during time I paid good money for. Horrible customer service. I will go elsewhere next time.

Kerry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy H.  |  Overall Experience 
Clasificación:
4.0

I was given less than 24 hours to unload my box I was notified at 8 am the box was being picked up At 9 am

Jill S. 
Clasificación:
3.0

Got the run around to many different people on phone and many different stories. Delivery gal Jamie only one I would recommend. She was great

Jan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
4.0

U-Haul is great, the sub contractors are mediocre.

Kenneth M. 
Clasificación:
1.0

We rented a truck for 29.95 plus a dolly for 7.00. We put 3 gallons of gas in to get it to where it was when we picked it up. We pointed out that the gas was just below 1/2 to the woman. At the end of less than 4 hours we end up with a 75.00 charge!!!! They charge 79 cents a mile PLUS you put your own gas in. It's ridiculous. The vehicle was clean in the back but not clean in the cab and had 145000 rough miles on it. Not only did we pay 79 cents a mile but we paid to fill it up to where it was when we took it and then they added 10.50 for gas!!! Rip off!!! So when they say 29.95 per day it's really 75.00 for the short time you have it. Also with the per mile charge and the gas we put in and the gas they charged us for we paid 50.50 to go 42 miles!! That's outrageous!!!!!

Cynthia A. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angeleia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria S. 
Clasificación:
1.0

Customer service was great at this location. My issue is I was in need of roadside assistance and spent over 4 hours on the phone which continued putting me on hold and then finally I got to the online form which kept glitching and not allowing me to submit photos of the situation. After waiting this long and losing a lot of valuable moving time I had no choice but to call another towing company although I had paid U-Haul's insurance to cover these situations. I spoke with an employee at my rental location the next day who was very helpful and understanding. I was told he would explain the situation to his GM in hopes of a full reimbursement for the towing but have not heard anything back yet. I will check back in person tomorrow and have sent a message to corporate. Would definitely rent from this location again because their service has been great but U-Haul's roadside assistance is unacceptable which makes me hesitant about future rentals if this inconvenience is not at the very least reimbursed.

Jordan V. 
Clasificación:
5.0

Great service and I would recommend to all my friends and family

Gilbert Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda K. 
Clasificación:
5.0

El cliente no dejó un comentario.

bob H. 
Clasificación:
4.0

Kept sending me a bill after I called twice to tell them I'd moved everything out & the unit was cleaned. Settled now.

Randle J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
4.0

all good. very happy with my u haul experience

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy H.  |  First Impressions 
Clasificación:
2.0

The good: The lady that cleans is nice, friendly & does a great job!! The guy that checked us out & the worker that was there were great!! The bad (which definitely outweighs the good): When reserving the U-haul truck, close to a month before going, we were told we could have a storage unit for 1 month free (other places offer this, but, because we got the truck @ U-haul, we decided to go with this one for the convenience & hoped that everything would be like we have had experience with other places we have rented storage with in past. So, we requested a 10 X 20 unit on first floor & told U-haul that we did not want or need a climate controlled unit. Was told did not have 10 X 20 available, but, U-haul would give us 2 10 X10 units beside each other. Really did not want that, but had to have, so took. When got there Oct. 12, 2020, the lady that checked us in (helped us, but, not really friendly), told us we were on third floor with climate control--again, did not want, but, had to have, so took because we were already there with a 26' U-haul truck, another truck full & car full, so had to take--too tired & probably too late to get storage unit somewhere else this late & today anywhere else!! Elevator was WAY TOO SLOW & being on third floor, around the corner, & half-way down hall, made the unpacking TERRIBLY slow--really unhappy about this, but, had to do it. Called U-haul (the 1-800 #) a day or two after all of this & explained situation to the representative, Mary, that we did not get what we wanted at all & felt like a lot of things were wrong & was put on hold while Mary "reached out" to a Manager. When Mary returned, we were told a Manager will get back with us. We are still waiting!!!!!!!...

Phillip K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELF W. 
Clasificación:
4.0

The covered area over the entrance to the storage facility was very helpful, especially unloading a truck on a rainy day. One area you could improve, the parking lot and access roads were very crowded with trucks and trailers which makes it challenging to drive a truck around your facility.

James R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tom k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stormy M.  |  First Impressions 
Clasificación:
5.0

Alesha was very helpful. great service. nice personality. Thanks again.

charley f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin L.  |  Overall Experience 
Clasificación:
5.0

Great customer satisfaction

JERALD A.  |  First Impressions 
Clasificación:
5.0

representatives were very professional.

Ken B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernie F.  |  First Impressions 
Clasificación:
5.0

Great service, employees go above and beyond, highly recommend

Jose V.  |  First Impressions 
Clasificación:
5.0

No negative comments.

Gary N.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

robert s.  |  Overall Experience 
Clasificación:
5.0

Keep it up

Phillip B.  |  First Impressions 
Clasificación:
5.0

Very clean, staff very helpful, complimentary carts were a huge bonus

Jason B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

elizabeth m.  |  First Impressions 
Clasificación:
5.0

Very pleased with U-Haul especially with my move to Florida. Shane was very very helpful and worked with us every step of the way in Florida. I would definitely recommend anyone using the storage facilities since they are well lighted very clean and very secure

MARY H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale B.  |  Overall Experience 
Clasificación:
5.0

everything was good

BARBARA U.  |  First Impressions 
Clasificación:
5.0

Shane did a great job.

Ken B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee R.  |  First Impressions 
Clasificación:
5.0

Great experience, short wait time and helpful staff

Lucille K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathie F.  |  Overall Experience 
Clasificación:
5.0

My reservation was lost and the young man checking me in was not trained well in what he was being asked to do. After going through the reservation process a week earlier I had to do it again and the attendant had trouble typing and asked me the same questions over and over again. The computeR system seemed clumsy to use and attendant couldn't type very well. I was very frustrated from this circumstance. Then we were not given very good instructions on which card reader you use at the entrance to the facility. Ther are four card readers to use yet only one will work and there was nothing that helped you understand which one to use. It seems to me that the individual filling out the paperwork should take you to the storage room to make sure that all is workding correctly. The whole heck in process was laborious, time consuming and wrought with errors.

david e.  |  First Impressions 
Clasificación:
5.0

Thank you so much for all the convinice of the storage and help when my plans had to be changed do to the chnage in the world =-[[ love the convinice in the U-Pods that you have to offer, WHAT A LIFE SAVER THIS SERVICE IS =-]] I just wish I was able to track where the pod is while it's being tansported.

Charlotte M.  |  Overall Experience 
Clasificación:
3.0

The staff really doesnt seem to care about their rental people i went into the office after i filled my recently rented unit to ask a question nonbig deal when i entered my emoloyees in the office all with mask on of course many talking amung themselves two cuustomers looking together in the back of the office not being helped and my self I said hello through my mask and not one person looked up the door makes noise and only one of the two work so that door is known when open. i left because again my question could wait but just NO customer care.

JUAN M.  |  First Impressions 
Clasificación:
5.0

Awesome service and good prices. Excelent Company. Very dinamic.

Luis R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn M.  |  Overall Experience 
Clasificación:
3.0

It,s overall okay. It's overpriced for the space size and if it's secured why do I need to purchase the specific lock. Also the price for insurance is mandatory.

Margui A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucille K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J.  |  Overall Experience 
Clasificación:
4.0

My only complaint was that when I was moving things into my storage locker there was a woman with children and a dog and she was not controlling them at all. They were running everywhere and then the dog peed inside the facility. This is not the fault of U-Haul by any means however I wish an employee would have said something to this woman.

Gregory W.  |  First Impressions 
Clasificación:
5.0

Eli and entire staff were amazing. Great customer service!!! (which is a rarity these days).

jodee g.  |  Overall Experience 
Clasificación:
5.0

Great service! Excellent staff,

gARY B.  |  Overall Experience 
Clasificación:
5.0

Storages clean and facilities very well kept at this location, great very friendly staff 5 stars for Nate cool calm under pressure. Thank you and your team for your great customer service.

noris r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cristal m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B.  |  First Impressions 
Clasificación:
5.0

The staff was very helpful and even allowed me to keep the truck on site overnight giving me peace of mind that my belongings were safe till secured in the storage lockers. Thank you all

howard m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula R.  |  First Impressions 
Clasificación:
5.0

Awesome RV storage.

DAVID B.  |  Overall Experience 
Clasificación:
5.0

The staff were very friendly and helpful and the facilities were awesome!!

COLLEEN B.  |  First Impressions 
Clasificación:
5.0

The best we have ever used

Burt H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn M.  |  First Impressions 
Clasificación:
4.0

Your staff doesn't follow through with your request

KENNETH S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

chris d.  |  First Impressions 
Clasificación:
5.0

Outstanding customer service. Reserved on line. Competent staff. Clear directions. Seems super secure.

Lori S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ryan s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

zack l.  |  Overall Experience 
Clasificación:
2.0

The storage facility access hours should be extended until at least 8 PM I ended my contract early on two units and received no credit for either unit. For 2112, it was ended 5 days early and for 2111 it was ended 15 days early and I believe a credit should be issued since you have the opportunity re-rent the units.

Paul R.  |  Overall Experience 
Clasificación:
5.0

Great place to store items. Would use again in the future.

Daniel G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

John D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BOUGUSLAW Z.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful and friendly

Robert A.  |  First Impressions 
Clasificación:
1.0

I had m any issues with payment even though my card was on file, issues with gate card not working, and alarm going off when unit was opened. Management is anything but helpful wouldn't return calls.

Dana L.  |  Overall Experience 
Clasificación:
5.0

Chris was exceptional!

MELISSA G.  |  Overall Experience 
Clasificación:
5.0

We have been a U_Haul dealer in Ohio for over 35 years. Great company to work with.

BARBARA U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James B.  |  Overall Experience 
Clasificación:
5.0

The boys that got me my truck & storage where phenomenal!

Elizabeth S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

manuel a.  |  Overall Experience 
Clasificación:
1.0

Should have gotten a refund on The unused portion of the rent.

Edward A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

della d.  |  First Impressions 
Clasificación:
5.0

Eli was very helpful and made a special effort to accommodate my special needs. Also Dominic was very helpful.

Wayne J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED N.  |  Overall Experience 
Clasificación:
5.0

Clean, safe, neat dry storage and helpful, courteous, professional staff!!

john c.  |  Overall Experience 
Clasificación:
5.0

They're great as always

Henry D.  |  Overall Experience 
Clasificación:
5.0

A fantastic experience, staff is knowledgeable, friendly and helpful. Truck was clean and easy to drive, the storage facility was clean, safe and secure. The woman who cleans the storage building job!

Carl S.  |  Overall Experience 
Clasificación:
4.0

It was very helpful and the site was right off the main road and had everything needed on site.

Braden B.  |  Overall Experience 
Clasificación:
4.0

Everything was good except to many vehicles to get around had to back up to many times.

david c.  |  Overall Experience 
Clasificación:
5.0

the young man that signed me up and state on my paper that his name is Kent Lewis , i was thinking it was Shane but anyway he was so nice and helpful great employee to have. will be back if needed .

Carrie S.  |  Overall Experience 
Clasificación:
5.0

Staff were professional and an asset to the company

Tomas R.  |  Overall Experience 
Clasificación:
4.0

Very clean and nice but some units smell like cat urine.

Josh K.  |  Overall Experience 
Clasificación:
5.0

Check in was quick and storage instructions were clear, truck and storage unit both were clean. Would highly recommend this facility to anyone.

Carl S.  |  First Impressions 
Clasificación:
5.0

Great service as usual. Highly recommend this place

Henry D.  |  First Impressions 
Clasificación:
5.0

Great job by all.

John H.  |  First Impressions 
Clasificación:
5.0

Very nice facility your employees made checking in easy and getting our new storage area. The availability of carts learning area and area to put non-wanted items for all thoughtful and looks like yo

steve s.  |  First Impressions 
Clasificación:
1.0

Very unorganized. Cancelled the same day I rented.

Karrie P.  |  Online Move In 
Clasificación:
5.0

This was a very nice and clean storage facility.

KIM Z.  |  Overall Experience 
Clasificación:
2.0

I rented a 5x5 unit that had $49.95 on the door. I was charged $59.95 and the bill totaled $75.00. Closed the unit and found a better place. Not happy.

Paula R.  |  Overall Experience 
Clasificación:
5.0

Rent trucks there all the time, Judy is incredible & you always have the truck I need.

Henry D.  |  First Impressions 
Clasificación:
4.0

I was provided a free month of storage after my one-way move from CA. I only needed it for about a week, but it was nice that Uhaul provided it. Gracias.

Robert S.  |  Overall Experience 
Clasificación:
5.0

They were on time & did a great job. It was a complicated move that they made EZ. The 3 amigos make a great team. I'd definitely recommend or use you guys again. Thanks & Happy Holidays

Randle J.  |  First Impressions 
Clasificación:
4.0

This is a very nice facility, but some of the employees need to realize that they spend every day there, but new customers haven’t and they shouldn’t assume the customer knows where everything is.

Robert S.  |  First Impressions 
Clasificación:
5.0

Many options

Bailee B.  |  Overall Experience 
Clasificación:
5.0

Uhaul provided above and beyond customer service. Great customer service and their accommodations overall are second to none. I emphasize my appreciation. Thank you all again, Stefanie Kelting

Stefanie K.  |  Overall Experience 
Clasificación:
5.0

Very happy with the RV storage service and the helpful people. Would highly recommend if 20 amp service meets your needs.

Diane H.  |  Overall Experience 
Clasificación:
4.0

Very helpful staff

Joseph C.  |  Overall Experience 
Clasificación:
4.0

Staff proved to be great assistance, however the security issues need to be addressed. Every time a storage unit was accessed inside the secure building, alarm sounded for 30s. Tech issues w/cards

Timothy Y.  |  Overall Experience 
Clasificación:
5.0

Very courteous and helpful assistance in booking a storage space .

PETER S.  |  First Impressions 
Clasificación:
5.0

Great uhaul location!

Larry G.  |  First Impressions 
Clasificación:
5.0

Especially happy to know we had a 4 day leeway time to vacate the locker. We did it in a day, but knowing we had a few extra days was a big relief.

robert m.  |  Overall Experience 
Clasificación:
5.0

Great friendly workers

george s.  |  First Impressions 
Clasificación:
4.0

Too expensive & office never answers their phone- you have to go through the call center that does not relay messages, huge hassle!

Kathleen M.  |  Overall Experience 
Clasificación:
4.0

Everything was great except not being able to access the big automatic door to get into storage facility after hours.

Bret R.  |  Overall Experience 
Clasificación:
5.0

Place was great!

carolyn s.  |  Overall Experience 
Clasificación:
3.0

We saw roaches running around.

Steve C.  |  Overall Experience 
Clasificación:
4.0

Great location; convenient to our home.

Richard P.  |  Overall Experience 
Clasificación:
5.0

Miss Judy and Miss Cynthia are the main reason for that place to have a good experience.

Vincent N.  |  First Impressions 
Clasificación:
5.0

I recently rented a storage unit. The staff is very helpful and courteous. I have used them before and highly recommend them for your hauling and storage needs.

Janice F.  |  First Impressions 
Clasificación:
5.0

we were moving here from indiana,, our storage needs were very short.. our experience with this uhaul storage facility was all it could have been.. thank you

Dan W.  |  Overall Experience 
Clasificación:
5.0

Service was great and Kent was amazing in taking care of our needs.

Jason K.  |  First Impressions 
Clasificación:
3.0

The clerk who handled my truck and unit was efficient but rather rude. When I took the last items from my unit, there were large roach type bugs running away. Later we found some in our new home.

stephen a.  |  Overall Experience 
Clasificación:
5.0

Excellent facility and customer service.

james r.  |  First Impressions 
Clasificación:
5.0

UHaul was at a convenient location between the home I was selling and the home I was buying.

marjie n.  |  Overall Experience 
Clasificación:
4.0

Great place

Victoria Z.  |  Overall Experience 
Clasificación:
4.0

One guy at the front was pretty slow and needed assistance with everything, but he must have been new. The other guy was super helpful and made a stressful day better. Overall a good experience.

Roxanne P.  |  First Impressions 
Clasificación:
5.0

Definitely a first class operation. Friendly and efficient...especially Judy in the office...and Shane. Trucks are maintained well. Fast check-in and equipment is ready when promised. Highly recommend

Michael B.  |  Overall Experience 
Clasificación:
5.0

Great people to do business with!

william b.  |  Overall Experience 
Clasificación:
5.0

Awesome guys

penny h.  |  First Impressions 
Clasificación:
5.0

Very clean, well organized facility

Robert B.  |  Overall Experience 
Clasificación:
5.0

Checking in and out all personal was very professional.

Mose M.  |  First Impressions 
Clasificación:
5.0

Everyone WAS VERY FRIENDLY AND COURTEOUS and worked in a fast timely manor

Charlotte M.  |  First Impressions 
Clasificación:
5.0

Very friendly and professional

Tim B.  |  First Impressions 
Clasificación:
2.0

just crappy

Patsy W.  |  Overall Experience 
Clasificación:
5.0

Woman who helped us was more than helpful she explained every thing and was very courteous and cheerful a joy to work with

Dorothy K.  |  First Impressions 
Clasificación:
5.0

Ethan Bennett was amazing. He was friendly, helpful, and went above and beyond for his customers. He mad our experience a pleasure!

Daniele H.  |  First Impressions 
Clasificación:
5.0

Courteous and helpful.

Michael K.  |  First Impressions 
Clasificación:
5.0

Staff was helpful, courteous, friendly. Clean facility.

william b.  |  First Impressions 
Clasificación:
5.0

B

Chuck H.  |  Overall Experience 
Clasificación:
5.0

Easy access pleasant staff.

Frank M.  |  Overall Experience 
Clasificación:
5.0

ETHAN...Excellent Customer Service....

Freddy P.  |  Overall Experience 
Clasificación:
5.0

Easy to deal with!

Lisa C.  |  Overall Experience 
Clasificación:
5.0

We hope to come back in the fall Thanks David

DAVID B.  |  Overall Experience 
Clasificación:
4.0

Slow with check in

John C.  |  First Impressions 
Clasificación:
3.0

The H-box service was very well done, but your billing process is a disaster. I was double billed twice, over charged and charged for items with no explanation.

don g.  |  Overall Experience 
Clasificación:
5.0

Second time using this storage , very happy!

ROBERT S.  |  Overall Experience 
Clasificación:
5.0

Everything was fine, but the pricing seems high.

Patricia D.  |  Overall Experience 
Clasificación:
5.0

I appreciate that the staff gave us access to our U-Haul boxes at our convenience.

Wendy M.  |  Overall Experience 
Clasificación:
4.0

I honestly did not visit this facility. They just housed my storage box and delivered. The service was very good overall

bill s.  |  Overall Experience 
Clasificación:
2.0

The first pick up of my uhaul boxes was great . the pick up & return was not good. the staff did not know what to do. I was charged twice now have to file a claim to get my payment returned to me.

richard b.  |  Overall Experience 
Clasificación:
5.0

HOPE TO BE BACK IN SEPTEMBER. GREAT PLACE.

BARBARA U.  |  Overall Experience 
Clasificación:
5.0

I had signed up on-line, checkin went smoothly and efficiently!

ROBERT S.  |  First Impressions 
Clasificación:
5.0

Everything was great. Never had on complication.

reno b.  |  Overall Experience 
Clasificación:
2.0

delivery was on their schedule not mine

Ken R.  |  First Impressions 
Clasificación:
5.0

I found this service to be fast, friendly and professional. I would not hesitate to use them again.

richard t.  |  Overall Experience 
Clasificación:
2.0

No problem with this location. Kristen was awesome! But I had many issues overall. reservations were wrong several times, I couldnt track my boxes, charged storage fee when uhaul was late delivering

Kaili I.  |  Overall Experience 
Clasificación:
5.0

I am very happy with this Uhaul. Returned equipment and also rented space, both very good experiences. I will continue to use Uhaul for my future storage and moving needs.

Robert J.  |  Overall Experience 
Clasificación:
5.0

The employees were very friendly and helpful.

MATTHEW A.  |  Overall Experience 
Clasificación:
5.0

Good service

George V.  |  Overall Experience 
Clasificación:
5.0

We received excellent service. Kristen managed our account and was timely, friendly, informative and helpful. We had a superb experience.

Bob T.  |  Overall Experience 
Clasificación:
1.0

Elevators down day I had moved, manager refused to return a call to me Billing was messed up and staff did not no how to correct it. A beautiful place poorly run

Vicki M.  |  Overall Experience 
Clasificación:
5.0

We were very pleased with your facility and service. We plan to use this storage again next year. ¡Gracias!

Diane H.  |  Overall Experience 
Clasificación:
4.0

Your locations need more staffing and the uboxes can be opened with a lock on them by taking out the exposed screws why?

micheal p.  |  Overall Experience 
Clasificación:
5.0

Very nice clean and safe

Richard Z.  |  Overall Experience 
Clasificación:
5.0

N/C

Daniel C.  |  Overall Experience 
Clasificación:
5.0

I have used a lot of storage facilities over the years, but this is by far the best I have encountered. Secure, clean, and all of the staff was cheerful and helpful.

Jody J.  |  Overall Experience 
Clasificación:
5.0

Everyone was friendly and seemed to enjoy their job. That says a lot for U-Haul.

frank s.  |  Overall Experience 
Clasificación:
5.0

The unit was close to our home and we were pleased it was climate controled. I would recommend this location to my friends.

Rebecca M.  |  Overall Experience 
Clasificación:
5.0

Associates were very helpful and answered all my questions. The Facilities were very clean and well organized. This is a first class operation and well maintained. Thanks John Goodwin

john g.  |  First Impressions 
Clasificación:
3.0

Nice facility but office staff are not helpful. Really bad experience with a false report of my boat being stolen while I'm out of the country and then no one calls me back. Very stressful situation!

timothy m.  |  Overall Experience 
Clasificación:
5.0

Dependable equipment. Thank you for the confidence and your services.

Anthony M.  |  First Impressions 
Clasificación:
5.0

Friendly, careful driver!

ed b.  |  Overall Experience 
Clasificación:
5.0

aa

Chad D.  |  Overall Experience 
Clasificación:
5.0

It was a pleasure working with such nice, helpful folks. When I ran into a problem with my schedule, they were so accommodating. I will recommend them to all my friends and gym rats.

eileen h.  |  Overall Experience 
Clasificación:
4.0

I did not visit the facility. I did have a few roaches come out of the bins when I opened them at my home. Maybe spray more often in the facility (recognizing it is Florida!).

Sandra D.  |  Overall Experience 
Clasificación:
5.0

No comments

KEVIN S.  |  Overall Experience 
Clasificación:
3.0

I notice that my "Move-In Date" 12/3/2018 has not been changed. I have called in two times to inform you that I would not be in Fort Myers until sometime in February 2019.

Jack S. | Reservación
Clasificación:
5.0

They walked me through several issues with very little pain.

Timothy B.  |  First Impressions 
Clasificación:
5.0

If I could give a 10 star rating, I would do so. The staff, facilities and security are top notch and I highly recommend this U-Haul well above any other. Judy - you are a blessing! Happy holidays!

joe g.  |  Overall Experience 
Clasificación:
5.0

It was a pleasure doing business with this Uhaulfacility. Devin worked with me for both transactions and she was terrific. She was knowledgeable, accommodating and very professional. She is a real

Rita G.  |  First Impressions 
Clasificación:
4.0

Easy access and well lit.

Karen D.  |  Overall Experience 
Clasificación:
5.0

Very accommodating staff and clean buildings

Stephen S.  |  Overall Experience 
Clasificación:
5.0

friendly staff

gregory s.  |  Overall Experience 
Clasificación:
5.0

Great option

Susan P.  |  Overall Experience 
Clasificación:
5.0

Flexible and knowledgable start. And When You call, somebody answers the phone.

leslie h.  |  Overall Experience 
Clasificación:
5.0

Very Friendly and Kellie was GREAT..

henrietta d. | Reservación
Clasificación:
5.0

I used a ubox and it was great. delivered and picked up on time

Carolyn E.  |  Overall Experience 
Clasificación:
5.0

Except for a lengthy ordering process and fumble with computer issues, everything was good, efficient, and friendly.

Elmer H.  |  Overall Experience 
Clasificación:
5.0

The movers were very professional. Our account rep we could not get a hold of after the deal was made. We had some changes but he never got back to us. Also the truck was smaller then we needed.

Robert J. | Reservación
Clasificación:
5.0

Clean Facility, friendly staff, highly recommend!

Chip P.  |  Overall Experience 
Clasificación:
5.0

This is the second time I used U-Haul and would use them again. Everything went smooth.

Jack O.  |  Overall Experience 
Clasificación:
5.0

Good job

kevin r.  |  Overall Experience 
Clasificación:
5.0

The parking lot is hard to get to office as trucks are parked double. Service excellent

Christopher D.  |  Overall Experience 
Clasificación:
4.0

I would recommend this storage place. DJ.

debra j.  |  Overall Experience 
Clasificación:
5.0

The staff at this location is friendly and helpful. The storage facilities and grounds are immaculate. Comparable pricing with other storage units in the area. I would definitely recommend!

Mel W. | Reservación
Clasificación:
4.0

Did not visit the facility. Had u-box shipped there and delivered. Delivery and pickup of empty was on time and correct. Both women drivers were efficient, pleasant, and proficient at their tasks.

Rosanne B.  |  Overall Experience 
Clasificación:
4.0

Very clean

Danny d. | Reservación
Clasificación:
5.0

All around great experience!

vaughn s.  |  Overall Experience 
Clasificación:
5.0

Great moving experience! Will definitely recommend to our family and friends.

phil j.  |  Overall Experience 
Clasificación:
5.0

My u-box was transported from New Jersey to N.Ft Myers facility & stored there for 4 months. I didn't see the facility, but they contacted me upon arrival, we scheduled a delivery.

George H.  |  Overall Experience 
Clasificación:
5.0

Right on timr

Rae K.  |  Overall Experience 
Clasificación:
4.0

The driver who delivered the u-boxes to our new home was very helpful. She was also very good at her job and very professional.

LYNN B.  |  Overall Experience 
Clasificación:
5.0

Computers were very slow, but your employees are helpful, polite, and knowledgeable.

Nancy B. | Reservación
Clasificación:
4.0

Friendly customer service

Rose D.  |  Overall Experience 
Clasificación:
5.0

It was the easiest part of my move so far.

Karen D. | Reservación
Clasificación:
4.0

3rd party trucking of uboxes without tracking is a big minus. Unreliable equip. at this location made the loading and unloading of uboxes excruciatingly slow and costly if you have moving help waiting

Timothy r.  |  Overall Experience 
Clasificación:
5.0

They handled my U box delivery Kristian was the greatest Very helpful and accommodating She's the best AAA+++

Florence W.  |  Overall Experience 
Clasificación:
5.0

Great deal better than the other pod company price. Only thing is staff should know that you have to have a permit for 2 weeks time ($40) in the city of Cape Coral.

Sue S.  |  Overall Experience 
Clasificación:
1.0

You billed me after u-boxes we’re already returned and promised me a credit two weeks ago and still no credit

VINCENT C.  |  Overall Experience 
Clasificación:
3.0

the pricing is almost 90.00 more a month than your competitors. It is a pain to have to remember to stop and swipe the card then go to your storage.

ray b.  |  Overall Experience 
Clasificación:
5.0

Very friendly and professional staff.

Willie d H.  |  Overall Experience 
Clasificación:
1.0

Rented unit 2/27. .got a call on 4/23 that my unit was unlocked. I was told employees walk the halls every day, which was obviously false. Left multiple messages for manager to call me back..waiting

Maria M.  |  Overall Experience 
Clasificación:
5.0

Very good experience!!...will highly recommend...friendly staff, great facility!

Mike M.  |  Overall Experience 
Clasificación:
4.0

Good job, Kristen was excellent.

Richard T.  |  Overall Experience 
Clasificación:
3.0

Had a lot of trouble with security gate when first rented space - the remotes were a nightmare. Worked only 10% of time. inside A? A/C storage a little pricey for what you got.

david s.  |  Overall Experience 
Clasificación:
5.0

Very smooth and well organized.

ROBERT L. | Reservación
Clasificación:
5.0

Appreciated the professionalism shown by the people I spoke with. The drivers were experienced and very thorough. I feel everyone with UHaul treated me very fairly. I would recommend UHaul to all.

Cheryl B.  |  Overall Experience 
Clasificación:
5.0

Excellent and friendly sevice

Brenda N.  |  Overall Experience 
Clasificación:
5.0

I did not use storage facility at location. I had a ubox shipped to my home from the location. The driver was professional and courteous. Very pleased. I answered yes to the questions.

Michele O.  |  Overall Experience 
Clasificación:
1.0

Very difficult to contact the facility. Phone calls go to call center in another state and requests for callback are not honored. Emails are not returned. Multiple RVs broken into or damaged.

Mike S.  |  Overall Experience 
Clasificación:
5.0

You have too many card readers at the facility and they are not clearly marked or placed.

Bill T.  |  Overall Experience 
Clasificación:
3.0

Ok

ANDRE N.  |  Overall Experience 
Clasificación:
5.0

Great customer service, Nice trucks, moved across the US and never had any problems

Daron P. | Reservación
Clasificación:
4.0

Courteous staff

Dylan M.  |  Overall Experience 
Clasificación:
5.0

I appreciate my Service Representative that assisted me, was very professional, polite, and very knowledgeable. Unfortunately, I am not good with names, but I am sure you can find out who he is.

Willie d H. | Reservación
Clasificación:
5.0

Great pleasant hard working crew. Highly recommend!

Lea C.  |  Overall Experience 
Clasificación:
5.0

Your service is professional, convenient, expeditious with an added benefit of dealing with nice people. Gracias

Robert D.  |  Overall Experience 
Clasificación:
5.0

We used U-Haul’s U-Box service twice now and we found the service great - especially Kristen the U-Box delivery specialist.

Ronald K.  |  Overall Experience 
Clasificación:
5.0

n/a

LOURDES F.  |  Overall Experience 
Clasificación:
5.0

This was a pretty easy experience overall. All staff were pleasant and helpful.

Linda O.  |  Overall Experience 
Clasificación:
5.0

Super nice staff. Very clean storage room and restrooms.. every time I went there the cleaning lady was cleaning. And it smelled really fresh and she was very friendly and very helpful . ¡Gracias!

TAKIYAH F.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful

Rebecca M. | Reservación
Clasificación:
5.0

the staff was excellent and made a stressful time go much smoother

Ron B.  |  Overall Experience 
Clasificación:
5.0

Exceptional customer setvuce

Michael A.  |  Overall Experience 
Clasificación:
5.0

Everything went very well the employees were very professional and knowledgeable I was in and out twice Same both times great experience.

Ed S.  |  Overall Experience 
Clasificación:
5.0

My whole experience with this location was stellar! The staff was very friendly and helpful. All of the details I was able to choose the unit that was right for what I needed. Great experience!

Paula R.  |  Overall Experience 
Clasificación:
5.0

Hi used the uhaul boxes for my move from New York to Florida, The move went great. No damages. Price was right and the service the best. Highly recommend using Uhaul boxes .

Joyce V.  |  Overall Experience 
Clasificación:
5.0

We will definitely be using this facility again.

kurt r.  |  Overall Experience 
Clasificación:
5.0

No comments

Tina D. | Reservación
Clasificación:
5.0

Personnel were fantastic to work with!

Larry C.  |  Overall Experience 
Clasificación:
5.0

Did not visit the storage facility, but had boxes delivered by truck to my home. Excellent service by Pam. Thanks.

Matthew G.  |  Overall Experience 
Clasificación:
5.0

Great service

Steven S.  |  Overall Experience 
Clasificación:
5.0

Stuff not delivered to correct location

Colleen H.  |  Overall Experience 
Clasificación:
5.0

Great

mark b.  |  Overall Experience 
Clasificación:
5.0

Great people

Danny d.  |  Overall Experience 
Clasificación:
4.0

One pod was double charged and still has not been credited.

Dennis for Helen H.  |  Overall Experience 
Clasificación:
4.0

Most things went well. One of the pods had the liner on backwards but the truck driver, Crystal took it to the local U-haul and had it changed in time for us to unload. Thank you Crystal!

Dennis for Helen H.  |  Overall Experience 
Clasificación:
2.0

My concern is with the lack of staffing. Although, 3 of the 5 people I've conversed with were polite, 2 were not very helpful. I've continually waited several times I've been in the facility.

Michael H.  |  Overall Experience 
Clasificación:
3.0

Truck I was assigned broke down. I had to wait for a tow truck, unable to return truck to you until about 9 PM; I couldn't get home til 10 PM = deserve a refund for the inconvenience.

Patricia Jo K.  |  Overall Experience 
Clasificación:
5.0

Everyone is very friendly and knowledgeable. Everything was clear as to what is required. Would recommend this place.

Deborah K.  |  Overall Experience 
Clasificación:
5.0

Sometimes the wait to talk to a person in the office can be excessive. One more body there would help. Rates and the facility were wonderful as were the people. I expect to return with my RV.

WILLIAM R.  |  Overall Experience 
Clasificación:
1.0

bad pretty bad manager not friendly rude never will go back there. seriously.

marcello f.  |  Overall Experience 
Clasificación:
5.0

Very professional and friendly staff. Great facility.

thomas b.  |  Overall Experience 
Clasificación:
5.0

great service

frank b.  |  Overall Experience 
Clasificación:
1.0

We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!

roy h.  |  Overall Experience 
Clasificación:
1.0

We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!

roy h.  |  Overall Experience 
Clasificación:
1.0

We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!

roy h.  |  Overall Experience 
Clasificación:
1.0

We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!

roy h.  |  Overall Experience 
Clasificación:
1.0

We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!

roy h.  |  Overall Experience 
Clasificación:
1.0

We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!

roy h.  |  Overall Experience 
Clasificación:
1.0

We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!

roy h.  |  Overall Experience 
Clasificación:
1.0

We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!

roy h.  |  Overall Experience 
Clasificación:
1.0

We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!

roy h.  |  Overall Experience 
Clasificación:
1.0

We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!

roy h.  |  Overall Experience 
Clasificación:
5.0

Great delivery person (Pam)

joanna j.  |  Overall Experience 
Clasificación:
5.0

Great guys to deal with

Eunice B.  |  Overall Experience 
Clasificación:
1.0

We had a contract for pods to be guaranteed to be at Fort Myers on a certain date and delivered to residence. They were delivered 3 days late after they lied to us on where pods were.

Julie M.  |  Overall Experience 
Clasificación:
1.0

The manager would rather put you on hold after you have been on hold for over 45 minutes with Other Uhaul personnel rather then let you ask them a question

Gillian K.  |  Overall Experience 
Clasificación:
5.0

This worked out very well for us, we will be back!

ROBERT S.  |  Overall Experience 
Clasificación:
5.0

Thank you for your help1

Thomas K.  |  Overall Experience 
Clasificación:
5.0

We used 2 UBoxes for the final items in our move. One phone call and the UBoxes were scheduled for delivery and pickup. Representative and Driver were courteous and pleasant - great service! Thanks.

Laura P.  |  Overall Experience 
Clasificación:
3.0

While my ubox was delivered, getting through to the scheduling department took well over 30 minutes. Was transferred once or twice and one gentleman answered the phone just hello. Very frustrating.

Dawn S.  |  Overall Experience 
Clasificación:
4.0

Although I supposedly prevented any alarms by using my card to check into the system before I entered, an obnoxious loud alarm always went off when I walked across a certain spot in the hallway.

John S.  |  Overall Experience 
Clasificación:
4.0

I did not visit the facility myself as I had a moving company assist with picking up my items. The movers did let me know that the facility was nice and the staff was very helpful.

Amber B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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