El cliente no dejó un comentario.William O.
U-Haul Moving & Storage of Cape Coral and North Fort Myers
North Fort Myers, FL 33903
(north of the Shell factory)
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
- Almacenamiento para vinos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Angela H.
El cliente no dejó un comentario.Elliot F.
Good serviceJohn W.
El cliente no dejó un comentario.Roy H.
El cliente no dejó un comentario.MARK M.
Drop off and checkout where quick and easy. Also rented a storage unit. Very clean and well managed!John D.
Great location, very clean and the staff is extremely friendly.Christopher V.
El cliente no dejó un comentario.JOSHUA W.
El cliente no dejó un comentario.Melvin C.
Good service. Seems a little pricey, but I didn't shop around and that has nothing to do with the business itself which was excellent that's just UhaulPaul B.
The only problem I had was that I had to pick a drop off location from the 4 closest to my home. When I went to that location after I completed my load they were closed and did not even look like a U-Haul location (not a trailer in sight). I then drove to the location I wanted to pick in the 1st place and they were open and serviced my drop off in less then 4 minutes.David H.
every thing was done right. thanksjoseph V.
Good operation and excellent staffRobert J.
My U-boxes were delivered days later than agreed to and I had to reschedule my packers. I wanted my containers delivered within 14 days as had been agreed to. You stored my containers rather than continuing the shipping process. When I called, after several days, to ask where they were was told stored in Ft Myers, you had trouble finding them and asked if I knew the container numbers which I gave them, after finding them I was given a delivery time in February, much longer than the 14 days I had agreed to. When I said the new delivery time was much longer than the14 days we had agreed to I was given a shorter time in January that was much later than originally agreed to. When advised my containers were in Springfield MO, on my inquiry, I was again told the new arrival time was scheduled in February by your Springfield location. They asked if I wanted it sooner and brought them straight away. Two days later I informed them the containers were ready for pickup They called me back to ask if they could pick up later than expected, I agreed, it was 6 days after my notice that they were ready for pickup, which was fine with me. Springfield location's service was very good! I see on your invoice I was charged for storage which I never wanted, any storage was done due to your mistakes. I know that you can verify the foregoing and respectfully request that you refund my credit credit card as you think appropriate. Order Number 98035840 Dave Osment, 239-404-3552dave O.
El cliente no dejó un comentario.Frank S. | Overall Experience
very friendly very helpful. quick and easy process.Timothy C.
El cliente no dejó un comentario.Robert L.
Excellent and enjoyable experience. Excellent customer service. Thanks Avery!!!todd F.
El cliente no dejó un comentario.PHILIP G.
El cliente no dejó un comentario.Lana F.
The young lady was very polite and took care of me quickly. The van was dirty. Especially the windows. But great otherwise.Lisa T.
El cliente no dejó un comentario.Bruce D.
employ more people, they were overloaded and still friendlyRaymond P.
El cliente no dejó un comentario.Ian M.
El cliente no dejó un comentario.Lonnie G.
Very polite and friendly check out and check in .PETER S.
Truck ran great customer service was fantastic!Alicia R.
El cliente no dejó un comentario.Bryandavid G.
Everything was greatAngela C.
Nice place. Easy to get into. The person taking care of my return done good job. Just wasn't friendlyAnthony C.
We picked up at appointment time, all went wellJayson R.
My intrastate move was excellent due the availability of Uhaul supplies and trailersJames N.
more parking needed, employees were excellent!PHILIP W.
El cliente no dejó un comentario.sidnei C.
El cliente no dejó un comentario.fillmore w. | Overall Experience
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Joseph B. | Overall Experience
El cliente no dejó un comentario.DANIEL W.
El cliente no dejó un comentario.Mark L.
El cliente no dejó un comentario.Martin L.
El cliente no dejó un comentario.Alicia R. | Online Move In
El cliente no dejó un comentario.David B. | First Impressions
El cliente no dejó un comentario.GABRIEL P.
El cliente no dejó un comentario.Scott H.
El cliente no dejó un comentario.George P.
El cliente no dejó un comentario.Duane H.
Extended hours but great help.Michael T.
Reserved a 20' truck days in advance for a 24/7 pickup. Was suppose to pickup at 7:30am. We went through the whole process upon arrival and it said the truck cannot be picked up until opening at 9am. Called customer service and they said for some reason the truck was not staged for pickup. No call no email. Huge disappointment. Had workers ready to move and this happens. Customer service rescheduled it for a 9am pickup upon opening. Poor service and zero communication to let the customer know the truck was not staged. Waste of my time and my helpers who had an allotted time to help with the more.GREGORY B.
El cliente no dejó un comentario.john M.
El cliente no dejó un comentario.GALENGRANT G.
El cliente no dejó un comentario.joanne f. | Overall Experience
El cliente no dejó un comentario.Paula B.
El cliente no dejó un comentario.Brian B.
El cliente no dejó un comentario.Robert G.
They did a inspection upon arrival. I pointed out known issues with the trailer and they took down the information to have repairs done. Very organized and helpful personnel.William H.
El cliente no dejó un comentario.edmund W.
I had to drop the tow dolly early in the morning since we didn't have a place to park it while we unloaded. The young lady that was there at opening time was very friendly and helpful. In the afternoon when I dropped the truck, the young man who checked me in and finalized the rental was also very personable, friendly and helpful!! Great operation!!David S.
Very helpful, store was extremely busy, but customer service personnel handled it very efficiently.Richard I.
Really nice group of people. Wonderful experience!!!!DANIEL S.
El cliente no dejó un comentario.jasmin s. | Overall Experience
Employee s were excellent . The two ladies in the morning and Dominick at drop offCandace S.
El cliente no dejó un comentario.Chris E.
the UHaul box did not come with furniture pads I had to purchase my ownsheila A.
El cliente no dejó un comentario.JASON S.
El cliente no dejó un comentario.YOKIRO R.
El cliente no dejó un comentario.JAMES T.
Great trailer and serviceDANIEL P.
One of the tail lights was inoperable when I checked the trailer over prior to departing the facility in Florida. I would have expected this to have been found before I had to catch it?Bruce W.
El cliente no dejó un comentario.PETER W.
El cliente no dejó un comentario.Stacey S.
El cliente no dejó un comentario.Mark H. | First Impressions
El cliente no dejó un comentario.Olga Z.
El cliente no dejó un comentario.Judith B.
I have to say after years of doing business at this location, I have been given nothing but the utmost professional service and it is quite obvious it's not just me but as they are with everyone. This is a facility that runs like a well oiled machine. Kudo's to the entire staff with special shout out to Shane and Ethan who never crack under pressure even during the busiest times. I would highly recommend this location to anyone who might be uncomfortable renting a truck as they will guide you through and leave you feeling at ease. Have a great holiday to everyone and thanks for your commitment and dedication to your trade, which makes our trades run smoother.Steven D.
Each time I used this location for my moving needs, it's proven to be swift and professional. The equipment has always been ready at the assigned time, and return of the equipment is also a smooth process.JOHN D.
My goods were dropped off in Ft Meyers and loaded into pods by a NY moving company. I specifically request the Uhaul have them split the load between two pods. They loaded everything into one I had no communication or paperwork from uhaul after drop-off. When I call to confirm drop-off they could not locate pod. When the finally located it later that day I request paperwork that never arrived. I called again months later, they again could not find the pod. Every time I called I was put on extended hold. They did not show or call on scheduled day Iof delivery. I called in afternoon. When my belongings were originally dropped off I had them put a lock on container. I called twice to remind them to bring key. When they delivered there was no key. The entire experience was unprofessional and daunting. Very poorly run operation that makes entire company look bad.roger S.
El cliente no dejó un comentario.Shawn C.
I ordered a 10' truck weeks before but still wound up with a 15'. Not a big deal but you'd think advanced planning would help.Andrew P.
El cliente no dejó un comentario.Donald C.
El cliente no dejó un comentario.Brian C.
Rain caused a deep puddle surrounding the cab. Got both feet soaked. Truck had multiple scratches and small dents, making us apprehensive that we might get blamed if we didn't document them. Most rental facilities for autos do a walkthrough with an agent.Francis V.
El cliente no dejó un comentario.CURTIS S.
Everything okErnesto E.
El cliente no dejó un comentario.autumn S.
El cliente no dejó un comentario.James H.
Professional and friendly serviceCRAIG S.
El cliente no dejó un comentario.ROBERT O.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.Tuyet N.
Returned a 4 day rental after 21 hours use. Was told there would be an over $10 charge because the gas was, what turned out to be $3 worth (I went and got gas after already doing so) short, of what they said i left with. To begin with, the tank should have been full when I picked up. The truck was also now available 3 days early to be rented again for I am sure significantly more than the $3 I had to put in or psy the more than$10. Very bad business practice that there is no room for any flexibility on a case by case basis. I know that there are often times trucks are not available. You had my truck back to rent during time I paid good money for. Horrible customer service. I will go elsewhere next time.Kerry K.
El cliente no dejó un comentario.Kristy H. | Overall Experience
I was given less than 24 hours to unload my box I was notified at 8 am the box was being picked up At 9 amJill S.
Got the run around to many different people on phone and many different stories. Delivery gal Jamie only one I would recommend. She was greatJan T.
El cliente no dejó un comentario.Timothy M.
El cliente no dejó un comentario.JOHN L.
U-Haul is great, the sub contractors are mediocre.Kenneth M.
We rented a truck for 29.95 plus a dolly for 7.00. We put 3 gallons of gas in to get it to where it was when we picked it up. We pointed out that the gas was just below 1/2 to the woman. At the end of less than 4 hours we end up with a 75.00 charge!!!! They charge 79 cents a mile PLUS you put your own gas in. It's ridiculous. The vehicle was clean in the back but not clean in the cab and had 145000 rough miles on it. Not only did we pay 79 cents a mile but we paid to fill it up to where it was when we took it and then they added 10.50 for gas!!! Rip off!!! So when they say 29.95 per day it's really 75.00 for the short time you have it. Also with the per mile charge and the gas we put in and the gas they charged us for we paid 50.50 to go 42 miles!! That's outrageous!!!!!Cynthia A.
El cliente no dejó un comentario.DOUGLAS B.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Angeleia S.
El cliente no dejó un comentario.Victoria S.
Customer service was great at this location. My issue is I was in need of roadside assistance and spent over 4 hours on the phone which continued putting me on hold and then finally I got to the online form which kept glitching and not allowing me to submit photos of the situation. After waiting this long and losing a lot of valuable moving time I had no choice but to call another towing company although I had paid U-Haul's insurance to cover these situations. I spoke with an employee at my rental location the next day who was very helpful and understanding. I was told he would explain the situation to his GM in hopes of a full reimbursement for the towing but have not heard anything back yet. I will check back in person tomorrow and have sent a message to corporate. Would definitely rent from this location again because their service has been great but U-Haul's roadside assistance is unacceptable which makes me hesitant about future rentals if this inconvenience is not at the very least reimbursed.Jordan V.
Great service and I would recommend to all my friends and familyGilbert Q.
El cliente no dejó un comentario.Linda K.
El cliente no dejó un comentario.bob H.
Kept sending me a bill after I called twice to tell them I'd moved everything out & the unit was cleaned. Settled now.Randle J. | Overall Experience
El cliente no dejó un comentario.Linda G. | Overall Experience
El cliente no dejó un comentario.ROBERT G.
all good. very happy with my u haul experienceMark L.
El cliente no dejó un comentario.Kristy H. | First Impressions
The good: The lady that cleans is nice, friendly & does a great job!! The guy that checked us out & the worker that was there were great!! The bad (which definitely outweighs the good): When reserving the U-haul truck, close to a month before going, we were told we could have a storage unit for 1 month free (other places offer this, but, because we got the truck @ U-haul, we decided to go with this one for the convenience & hoped that everything would be like we have had experience with other places we have rented storage with in past. So, we requested a 10 X 20 unit on first floor & told U-haul that we did not want or need a climate controlled unit. Was told did not have 10 X 20 available, but, U-haul would give us 2 10 X10 units beside each other. Really did not want that, but had to have, so took. When got there Oct. 12, 2020, the lady that checked us in (helped us, but, not really friendly), told us we were on third floor with climate control--again, did not want, but, had to have, so took because we were already there with a 26' U-haul truck, another truck full & car full, so had to take--too tired & probably too late to get storage unit somewhere else this late & today anywhere else!! Elevator was WAY TOO SLOW & being on third floor, around the corner, & half-way down hall, made the unpacking TERRIBLY slow--really unhappy about this, but, had to do it. Called U-haul (the 1-800 #) a day or two after all of this & explained situation to the representative, Mary, that we did not get what we wanted at all & felt like a lot of things were wrong & was put on hold while Mary "reached out" to a Manager. When Mary returned, we were told a Manager will get back with us. We are still waiting!!!!!!!...Phillip K. | Overall Experience
El cliente no dejó un comentario.Lori S. | Overall Experience
El cliente no dejó un comentario.MICHAELF W.
The covered area over the entrance to the storage facility was very helpful, especially unloading a truck on a rainy day. One area you could improve, the parking lot and access roads were very crowded with trucks and trailers which makes it challenging to drive a truck around your facility.James R. | First Impressions
El cliente no dejó un comentario.tom k. | First Impressions
El cliente no dejó un comentario.Stormy M. | First Impressions
Alesha was very helpful. great service. nice personality. Thanks again.charley f. | Overall Experience
El cliente no dejó un comentario.Kevin L. | Overall Experience
Great customer satisfactionJERALD A. | First Impressions
representatives were very professional.Ken B. | Overall Experience
El cliente no dejó un comentario.Ernie F. | First Impressions
Great service, employees go above and beyond, highly recommendJose V. | First Impressions
No negative comments.Gary N. | Online Move In
El cliente no dejó un comentario.robert s. | Overall Experience
Keep it upPhillip B. | First Impressions
Very clean, staff very helpful, complimentary carts were a huge bonusJason B. | First Impressions
El cliente no dejó un comentario.elizabeth m. | First Impressions
Very pleased with U-Haul especially with my move to Florida. Shane was very very helpful and worked with us every step of the way in Florida. I would definitely recommend anyone using the storage facilities since they are well lighted very clean and very secureMARY H. | Overall Experience
El cliente no dejó un comentario.Dale B. | Overall Experience
everything was goodBARBARA U. | First Impressions
Shane did a great job.Ken B. | First Impressions
El cliente no dejó un comentario.MARY H. | First Impressions
El cliente no dejó un comentario.Gregory W. | Overall Experience
El cliente no dejó un comentario.Renee R. | First Impressions
Great experience, short wait time and helpful staffLucille K. | First Impressions
El cliente no dejó un comentario.Cathie F. | Overall Experience
My reservation was lost and the young man checking me in was not trained well in what he was being asked to do. After going through the reservation process a week earlier I had to do it again and the attendant had trouble typing and asked me the same questions over and over again. The computeR system seemed clumsy to use and attendant couldn't type very well. I was very frustrated from this circumstance. Then we were not given very good instructions on which card reader you use at the entrance to the facility. Ther are four card readers to use yet only one will work and there was nothing that helped you understand which one to use. It seems to me that the individual filling out the paperwork should take you to the storage room to make sure that all is workding correctly. The whole heck in process was laborious, time consuming and wrought with errors.david e. | First Impressions
Thank you so much for all the convinice of the storage and help when my plans had to be changed do to the chnage in the world =-[[ love the convinice in the U-Pods that you have to offer, WHAT A LIFE SAVER THIS SERVICE IS =-]] I just wish I was able to track where the pod is while it's being tansported.Charlotte M. | Overall Experience
The staff really doesnt seem to care about their rental people i went into the office after i filled my recently rented unit to ask a question nonbig deal when i entered my emoloyees in the office all with mask on of course many talking amung themselves two cuustomers looking together in the back of the office not being helped and my self I said hello through my mask and not one person looked up the door makes noise and only one of the two work so that door is known when open. i left because again my question could wait but just NO customer care.JUAN M. | First Impressions
Awesome service and good prices. Excelent Company. Very dinamic.Luis R. | Overall Experience
El cliente no dejó un comentario.Lynn M. | Overall Experience
It,s overall okay. It's overpriced for the space size and if it's secured why do I need to purchase the specific lock. Also the price for insurance is mandatory.Margui A. | Overall Experience
El cliente no dejó un comentario.Lucille K. | First Impressions
El cliente no dejó un comentario.Susan M. | First Impressions
El cliente no dejó un comentario.William C. | Online Move In
El cliente no dejó un comentario.Robert J. | Overall Experience
My only complaint was that when I was moving things into my storage locker there was a woman with children and a dog and she was not controlling them at all. They were running everywhere and then the dog peed inside the facility. This is not the fault of U-Haul by any means however I wish an employee would have said something to this woman.Gregory W. | First Impressions
Eli and entire staff were amazing. Great customer service!!! (which is a rarity these days).jodee g. | Overall Experience
Great service! Excellent staff,gARY B. | Overall Experience
Storages clean and facilities very well kept at this location, great very friendly staff 5 stars for Nate cool calm under pressure. Thank you and your team for your great customer service.noris r. | First Impressions
El cliente no dejó un comentario.cristal m. | Overall Experience
El cliente no dejó un comentario.Robert B. | First Impressions
The staff was very helpful and even allowed me to keep the truck on site overnight giving me peace of mind that my belongings were safe till secured in the storage lockers. Thank you allhoward m. | First Impressions
El cliente no dejó un comentario.Lynn L. | Overall Experience
El cliente no dejó un comentario.Paula R. | First Impressions
Awesome RV storage.DAVID B. | Overall Experience
The staff were very friendly and helpful and the facilities were awesome!!COLLEEN B. | First Impressions
The best we have ever usedBurt H. | First Impressions
El cliente no dejó un comentario.Lynn M. | First Impressions
Your staff doesn't follow through with your requestKENNETH S. | Overall Experience
El cliente no dejó un comentario.chris d. | First Impressions
Outstanding customer service. Reserved on line. Competent staff. Clear directions. Seems super secure.Lori S. | First Impressions
El cliente no dejó un comentario.ryan s. | Overall Experience
El cliente no dejó un comentario.zack l. | Overall Experience
The storage facility access hours should be extended until at least 8 PM I ended my contract early on two units and received no credit for either unit. For 2112, it was ended 5 days early and for 2111 it was ended 15 days early and I believe a credit should be issued since you have the opportunity re-rent the units.Paul R. | Overall Experience
Great place to store items. Would use again in the future.Daniel G. | Overall Experience
El cliente no dejó un comentario.John D. | Overall Experience
El cliente no dejó un comentario.Marcia P. | Overall Experience
El cliente no dejó un comentario.BOUGUSLAW Z. | Overall Experience
Everyone was very helpful and friendlyRobert A. | First Impressions
I had m any issues with payment even though my card was on file, issues with gate card not working, and alarm going off when unit was opened. Management is anything but helpful wouldn't return calls.Dana L. | Overall Experience
Chris was exceptional!MELISSA G. | Overall Experience
We have been a U_Haul dealer in Ohio for over 35 years. Great company to work with.BARBARA U. | Overall Experience
El cliente no dejó un comentario.James B. | Overall Experience
The boys that got me my truck & storage where phenomenal!Elizabeth S. | First Impressions
El cliente no dejó un comentario.Jack S. | Overall Experience
El cliente no dejó un comentario.manuel a. | Overall Experience
Should have gotten a refund on The unused portion of the rent.Edward A. | Overall Experience
El cliente no dejó un comentario.della d. | First Impressions
Eli was very helpful and made a special effort to accommodate my special needs. Also Dominic was very helpful.Wayne J. | First Impressions
El cliente no dejó un comentario.FRED N. | Overall Experience
Clean, safe, neat dry storage and helpful, courteous, professional staff!!john c. | Overall Experience
They're great as alwaysHenry D. | Overall Experience
A fantastic experience, staff is knowledgeable, friendly and helpful. Truck was clean and easy to drive, the storage facility was clean, safe and secure. The woman who cleans the storage building job!Carl S. | Overall Experience
It was very helpful and the site was right off the main road and had everything needed on site.Braden B. | Overall Experience
Everything was good except to many vehicles to get around had to back up to many times.david c. | Overall Experience
the young man that signed me up and state on my paper that his name is Kent Lewis , i was thinking it was Shane but anyway he was so nice and helpful great employee to have. will be back if needed .Carrie S. | Overall Experience
Staff were professional and an asset to the companyTomas R. | Overall Experience
Very clean and nice but some units smell like cat urine.Josh K. | Overall Experience
Check in was quick and storage instructions were clear, truck and storage unit both were clean. Would highly recommend this facility to anyone.Carl S. | First Impressions
Great service as usual. Highly recommend this placeHenry D. | First Impressions
Great job by all.John H. | First Impressions
Very nice facility your employees made checking in easy and getting our new storage area. The availability of carts learning area and area to put non-wanted items for all thoughtful and looks like yosteve s. | First Impressions
Very unorganized. Cancelled the same day I rented.Karrie P. | Online Move In
This was a very nice and clean storage facility.KIM Z. | Overall Experience
I rented a 5x5 unit that had $49.95 on the door. I was charged $59.95 and the bill totaled $75.00. Closed the unit and found a better place. Not happy.Paula R. | Overall Experience
Rent trucks there all the time, Judy is incredible & you always have the truck I need.Henry D. | First Impressions
I was provided a free month of storage after my one-way move from CA. I only needed it for about a week, but it was nice that Uhaul provided it. Gracias.Robert S. | Overall Experience
They were on time & did a great job. It was a complicated move that they made EZ. The 3 amigos make a great team. I'd definitely recommend or use you guys again. Thanks & Happy HolidaysRandle J. | First Impressions
This is a very nice facility, but some of the employees need to realize that they spend every day there, but new customers haven’t and they shouldn’t assume the customer knows where everything is.Robert S. | First Impressions
Many optionsBailee B. | Overall Experience
Uhaul provided above and beyond customer service. Great customer service and their accommodations overall are second to none. I emphasize my appreciation. Thank you all again, Stefanie KeltingStefanie K. | Overall Experience
Very happy with the RV storage service and the helpful people. Would highly recommend if 20 amp service meets your needs.Diane H. | Overall Experience
Very helpful staffJoseph C. | Overall Experience
Staff proved to be great assistance, however the security issues need to be addressed. Every time a storage unit was accessed inside the secure building, alarm sounded for 30s. Tech issues w/cardsTimothy Y. | Overall Experience
Very courteous and helpful assistance in booking a storage space .PETER S. | First Impressions
Great uhaul location!Larry G. | First Impressions
Especially happy to know we had a 4 day leeway time to vacate the locker. We did it in a day, but knowing we had a few extra days was a big relief.robert m. | Overall Experience
Great friendly workersgeorge s. | First Impressions
Too expensive & office never answers their phone- you have to go through the call center that does not relay messages, huge hassle!Kathleen M. | Overall Experience
Everything was great except not being able to access the big automatic door to get into storage facility after hours.Bret R. | Overall Experience
Place was great!carolyn s. | Overall Experience
We saw roaches running around.Steve C. | Overall Experience
Great location; convenient to our home.Richard P. | Overall Experience
Miss Judy and Miss Cynthia are the main reason for that place to have a good experience.Vincent N. | First Impressions
I recently rented a storage unit. The staff is very helpful and courteous. I have used them before and highly recommend them for your hauling and storage needs.Janice F. | First Impressions
we were moving here from indiana,, our storage needs were very short.. our experience with this uhaul storage facility was all it could have been.. thank youDan W. | Overall Experience
Service was great and Kent was amazing in taking care of our needs.Jason K. | First Impressions
The clerk who handled my truck and unit was efficient but rather rude. When I took the last items from my unit, there were large roach type bugs running away. Later we found some in our new home.stephen a. | Overall Experience
Excellent facility and customer service.james r. | First Impressions
UHaul was at a convenient location between the home I was selling and the home I was buying.marjie n. | Overall Experience
Great placeVictoria Z. | Overall Experience
One guy at the front was pretty slow and needed assistance with everything, but he must have been new. The other guy was super helpful and made a stressful day better. Overall a good experience.Roxanne P. | First Impressions
Definitely a first class operation. Friendly and efficient...especially Judy in the office...and Shane. Trucks are maintained well. Fast check-in and equipment is ready when promised. Highly recommendMichael B. | Overall Experience
Great people to do business with!william b. | Overall Experience
Awesome guyspenny h. | First Impressions
Very clean, well organized facilityRobert B. | Overall Experience
Checking in and out all personal was very professional.Mose M. | First Impressions
Everyone WAS VERY FRIENDLY AND COURTEOUS and worked in a fast timely manorCharlotte M. | First Impressions
Very friendly and professionalTim B. | First Impressions
just crappyPatsy W. | Overall Experience
Woman who helped us was more than helpful she explained every thing and was very courteous and cheerful a joy to work withDorothy K. | First Impressions
Ethan Bennett was amazing. He was friendly, helpful, and went above and beyond for his customers. He mad our experience a pleasure!Daniele H. | First Impressions
Courteous and helpful.Michael K. | First Impressions
Staff was helpful, courteous, friendly. Clean facility.william b. | First Impressions
BChuck H. | Overall Experience
Easy access pleasant staff.Frank M. | Overall Experience
ETHAN...Excellent Customer Service....Freddy P. | Overall Experience
Easy to deal with!Lisa C. | Overall Experience
We hope to come back in the fall Thanks DavidDAVID B. | Overall Experience
Slow with check inJohn C. | First Impressions
The H-box service was very well done, but your billing process is a disaster. I was double billed twice, over charged and charged for items with no explanation.don g. | Overall Experience
Second time using this storage , very happy!ROBERT S. | Overall Experience
Everything was fine, but the pricing seems high.Patricia D. | Overall Experience
I appreciate that the staff gave us access to our U-Haul boxes at our convenience.Wendy M. | Overall Experience
I honestly did not visit this facility. They just housed my storage box and delivered. The service was very good overallbill s. | Overall Experience
The first pick up of my uhaul boxes was great . the pick up & return was not good. the staff did not know what to do. I was charged twice now have to file a claim to get my payment returned to me.richard b. | Overall Experience
HOPE TO BE BACK IN SEPTEMBER. GREAT PLACE.BARBARA U. | Overall Experience
I had signed up on-line, checkin went smoothly and efficiently!ROBERT S. | First Impressions
Everything was great. Never had on complication.reno b. | Overall Experience
delivery was on their schedule not mineKen R. | First Impressions
I found this service to be fast, friendly and professional. I would not hesitate to use them again.richard t. | Overall Experience
No problem with this location. Kristen was awesome! But I had many issues overall. reservations were wrong several times, I couldnt track my boxes, charged storage fee when uhaul was late deliveringKaili I. | Overall Experience
I am very happy with this Uhaul. Returned equipment and also rented space, both very good experiences. I will continue to use Uhaul for my future storage and moving needs.Robert J. | Overall Experience
The employees were very friendly and helpful.MATTHEW A. | Overall Experience
Good serviceGeorge V. | Overall Experience
We received excellent service. Kristen managed our account and was timely, friendly, informative and helpful. We had a superb experience.Bob T. | Overall Experience
Elevators down day I had moved, manager refused to return a call to me Billing was messed up and staff did not no how to correct it. A beautiful place poorly runVicki M. | Overall Experience
We were very pleased with your facility and service. We plan to use this storage again next year. ¡Gracias!Diane H. | Overall Experience
Your locations need more staffing and the uboxes can be opened with a lock on them by taking out the exposed screws why?micheal p. | Overall Experience
Very nice clean and safeRichard Z. | Overall Experience
N/CDaniel C. | Overall Experience
I have used a lot of storage facilities over the years, but this is by far the best I have encountered. Secure, clean, and all of the staff was cheerful and helpful.Jody J. | Overall Experience
Everyone was friendly and seemed to enjoy their job. That says a lot for U-Haul.frank s. | Overall Experience
The unit was close to our home and we were pleased it was climate controled. I would recommend this location to my friends.Rebecca M. | Overall Experience
Associates were very helpful and answered all my questions. The Facilities were very clean and well organized. This is a first class operation and well maintained. Thanks John Goodwinjohn g. | First Impressions
Nice facility but office staff are not helpful. Really bad experience with a false report of my boat being stolen while I'm out of the country and then no one calls me back. Very stressful situation!timothy m. | Overall Experience
Dependable equipment. Thank you for the confidence and your services.Anthony M. | First Impressions
Friendly, careful driver!ed b. | Overall Experience
aaChad D. | Overall Experience
It was a pleasure working with such nice, helpful folks. When I ran into a problem with my schedule, they were so accommodating. I will recommend them to all my friends and gym rats.eileen h. | Overall Experience
I did not visit the facility. I did have a few roaches come out of the bins when I opened them at my home. Maybe spray more often in the facility (recognizing it is Florida!).Sandra D. | Overall Experience
No commentsKEVIN S. | Overall Experience
I notice that my "Move-In Date" 12/3/2018 has not been changed. I have called in two times to inform you that I would not be in Fort Myers until sometime in February 2019.Jack S. | Reservación
They walked me through several issues with very little pain.Timothy B. | First Impressions
If I could give a 10 star rating, I would do so. The staff, facilities and security are top notch and I highly recommend this U-Haul well above any other. Judy - you are a blessing! Happy holidays!joe g. | Overall Experience
It was a pleasure doing business with this Uhaulfacility. Devin worked with me for both transactions and she was terrific. She was knowledgeable, accommodating and very professional. She is a realRita G. | First Impressions
Easy access and well lit.Karen D. | Overall Experience
Very accommodating staff and clean buildingsStephen S. | Overall Experience
friendly staffgregory s. | Overall Experience
Great optionSusan P. | Overall Experience
Flexible and knowledgable start. And When You call, somebody answers the phone.leslie h. | Overall Experience
Very Friendly and Kellie was GREAT..henrietta d. | Reservación
I used a ubox and it was great. delivered and picked up on timeCarolyn E. | Overall Experience
Except for a lengthy ordering process and fumble with computer issues, everything was good, efficient, and friendly.Elmer H. | Overall Experience
The movers were very professional. Our account rep we could not get a hold of after the deal was made. We had some changes but he never got back to us. Also the truck was smaller then we needed.Robert J. | Reservación
Clean Facility, friendly staff, highly recommend!Chip P. | Overall Experience
This is the second time I used U-Haul and would use them again. Everything went smooth.Jack O. | Overall Experience
Good jobkevin r. | Overall Experience
The parking lot is hard to get to office as trucks are parked double. Service excellentChristopher D. | Overall Experience
I would recommend this storage place. DJ.debra j. | Overall Experience
The staff at this location is friendly and helpful. The storage facilities and grounds are immaculate. Comparable pricing with other storage units in the area. I would definitely recommend!Mel W. | Reservación
Did not visit the facility. Had u-box shipped there and delivered. Delivery and pickup of empty was on time and correct. Both women drivers were efficient, pleasant, and proficient at their tasks.Rosanne B. | Overall Experience
Very cleanDanny d. | Reservación
All around great experience!vaughn s. | Overall Experience
Great moving experience! Will definitely recommend to our family and friends.phil j. | Overall Experience
My u-box was transported from New Jersey to N.Ft Myers facility & stored there for 4 months. I didn't see the facility, but they contacted me upon arrival, we scheduled a delivery.George H. | Overall Experience
Right on timrRae K. | Overall Experience
The driver who delivered the u-boxes to our new home was very helpful. She was also very good at her job and very professional.LYNN B. | Overall Experience
Computers were very slow, but your employees are helpful, polite, and knowledgeable.Nancy B. | Reservación
Friendly customer serviceRose D. | Overall Experience
It was the easiest part of my move so far.Karen D. | Reservación
3rd party trucking of uboxes without tracking is a big minus. Unreliable equip. at this location made the loading and unloading of uboxes excruciatingly slow and costly if you have moving help waitingTimothy r. | Overall Experience
They handled my U box delivery Kristian was the greatest Very helpful and accommodating She's the best AAA+++Florence W. | Overall Experience
Great deal better than the other pod company price. Only thing is staff should know that you have to have a permit for 2 weeks time ($40) in the city of Cape Coral.Sue S. | Overall Experience
You billed me after u-boxes we’re already returned and promised me a credit two weeks ago and still no creditVINCENT C. | Overall Experience
the pricing is almost 90.00 more a month than your competitors. It is a pain to have to remember to stop and swipe the card then go to your storage.ray b. | Overall Experience
Very friendly and professional staff.Willie d H. | Overall Experience
Rented unit 2/27. .got a call on 4/23 that my unit was unlocked. I was told employees walk the halls every day, which was obviously false. Left multiple messages for manager to call me back..waitingMaria M. | Overall Experience
Very good experience!!...will highly recommend...friendly staff, great facility!Mike M. | Overall Experience
Good job, Kristen was excellent.Richard T. | Overall Experience
Had a lot of trouble with security gate when first rented space - the remotes were a nightmare. Worked only 10% of time. inside A? A/C storage a little pricey for what you got.david s. | Overall Experience
Very smooth and well organized.ROBERT L. | Reservación
Appreciated the professionalism shown by the people I spoke with. The drivers were experienced and very thorough. I feel everyone with UHaul treated me very fairly. I would recommend UHaul to all.Cheryl B. | Overall Experience
Excellent and friendly seviceBrenda N. | Overall Experience
I did not use storage facility at location. I had a ubox shipped to my home from the location. The driver was professional and courteous. Very pleased. I answered yes to the questions.Michele O. | Overall Experience
Very difficult to contact the facility. Phone calls go to call center in another state and requests for callback are not honored. Emails are not returned. Multiple RVs broken into or damaged.Mike S. | Overall Experience
You have too many card readers at the facility and they are not clearly marked or placed.Bill T. | Overall Experience
OkANDRE N. | Overall Experience
Great customer service, Nice trucks, moved across the US and never had any problemsDaron P. | Reservación
Courteous staffDylan M. | Overall Experience
I appreciate my Service Representative that assisted me, was very professional, polite, and very knowledgeable. Unfortunately, I am not good with names, but I am sure you can find out who he is.Willie d H. | Reservación
Great pleasant hard working crew. Highly recommend!Lea C. | Overall Experience
Your service is professional, convenient, expeditious with an added benefit of dealing with nice people. GraciasRobert D. | Overall Experience
We used U-Haul’s U-Box service twice now and we found the service great - especially Kristen the U-Box delivery specialist.Ronald K. | Overall Experience
n/aLOURDES F. | Overall Experience
This was a pretty easy experience overall. All staff were pleasant and helpful.Linda O. | Overall Experience
Super nice staff. Very clean storage room and restrooms.. every time I went there the cleaning lady was cleaning. And it smelled really fresh and she was very friendly and very helpful . ¡Gracias!TAKIYAH F. | Overall Experience
Very friendly and helpfulRebecca M. | Reservación
the staff was excellent and made a stressful time go much smootherRon B. | Overall Experience
Exceptional customer setvuceMichael A. | Overall Experience
Everything went very well the employees were very professional and knowledgeable I was in and out twice Same both times great experience.Ed S. | Overall Experience
My whole experience with this location was stellar! The staff was very friendly and helpful. All of the details I was able to choose the unit that was right for what I needed. Great experience!Paula R. | Overall Experience
Hi used the uhaul boxes for my move from New York to Florida, The move went great. No damages. Price was right and the service the best. Highly recommend using Uhaul boxes .Joyce V. | Overall Experience
We will definitely be using this facility again.kurt r. | Overall Experience
No commentsTina D. | Reservación
Personnel were fantastic to work with!Larry C. | Overall Experience
Did not visit the storage facility, but had boxes delivered by truck to my home. Excellent service by Pam. Thanks.Matthew G. | Overall Experience
Great serviceSteven S. | Overall Experience
Stuff not delivered to correct locationColleen H. | Overall Experience
Greatmark b. | Overall Experience
Great peopleDanny d. | Overall Experience
One pod was double charged and still has not been credited.Dennis for Helen H. | Overall Experience
Most things went well. One of the pods had the liner on backwards but the truck driver, Crystal took it to the local U-haul and had it changed in time for us to unload. Thank you Crystal!Dennis for Helen H. | Overall Experience
My concern is with the lack of staffing. Although, 3 of the 5 people I've conversed with were polite, 2 were not very helpful. I've continually waited several times I've been in the facility.Michael H. | Overall Experience
Truck I was assigned broke down. I had to wait for a tow truck, unable to return truck to you until about 9 PM; I couldn't get home til 10 PM = deserve a refund for the inconvenience.Patricia Jo K. | Overall Experience
Everyone is very friendly and knowledgeable. Everything was clear as to what is required. Would recommend this place.Deborah K. | Overall Experience
Sometimes the wait to talk to a person in the office can be excessive. One more body there would help. Rates and the facility were wonderful as were the people. I expect to return with my RV.WILLIAM R. | Overall Experience
bad pretty bad manager not friendly rude never will go back there. seriously.marcello f. | Overall Experience
Very professional and friendly staff. Great facility.thomas b. | Overall Experience
great servicefrank b. | Overall Experience
We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!roy h. | Overall Experience
We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!roy h. | Overall Experience
We were incorrectly charged $74,15 x 8 for rental of boxes! Still waiting for this charge to be returned to our bank account! Delivery service had staffing issues unable to pick up empty boxes!roy h. | Overall Experience
Great delivery person (Pam)joanna j. | Overall Experience
Great guys to deal withEunice B. | Overall Experience
We had a contract for pods to be guaranteed to be at Fort Myers on a certain date and delivered to residence. They were delivered 3 days late after they lied to us on where pods were.Julie M. | Overall Experience
The manager would rather put you on hold after you have been on hold for over 45 minutes with Other Uhaul personnel rather then let you ask them a questionGillian K. | Overall Experience
This worked out very well for us, we will be back!ROBERT S. | Overall Experience
Thank you for your help1Thomas K. | Overall Experience
We used 2 UBoxes for the final items in our move. One phone call and the UBoxes were scheduled for delivery and pickup. Representative and Driver were courteous and pleasant - great service! Thanks.Laura P. | Overall Experience
While my ubox was delivered, getting through to the scheduling department took well over 30 minutes. Was transferred once or twice and one gentleman answered the phone just hello. Very frustrating.Dawn S. | Overall Experience
Although I supposedly prevented any alarms by using my card to check into the system before I entered, an obnoxious loud alarm always went off when I walked across a certain spot in the hallway.John S. | Overall Experience
I did not visit the facility myself as I had a moving company assist with picking up my items. The movers did let me know that the facility was nice and the staff was very helpful.Amber B. | Overall Experience
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