Customer Reviews for U-Haul Moving & Storage of Canterbury

4,604 comentarios

2915 W 159th St   Markham, IL 60428

(708) 333-7840

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(708) 333-7840

2915 W 159th St
Markham, IL 60428

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Alexander O. 
Clasificación:
1.0

Better trained employees with good customer service

MAURICE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVETTE M. 
Clasificación:
2.0

Better staffing

QUTEZED P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alonzo I. 
Clasificación:
5.0

Extraordinario servicio al cliente

STACEY K.  |  First Impressions 
Clasificación:
5.0

Allow the customer to check gages for themselves because the tanks was not where she said I took her word rushing but not again the customer should always check

JANET J. 
Clasificación:
5.0

Everyone there was AWESOME!!!!! Customer Service was EXCELLENT. Will definitely return back if I need to rent again.

KENDRICK C. 
Clasificación:
5.0

Employees at that location gave good service with a smile

JERRY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jaaron H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR K. 
Clasificación:
5.0

Always a satisfied customer. I always go to the same spot for great service Thanks 😊

ROBYN R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Fannie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

The customer service was A+ I would tell all my friends and family about this location

CARMEN F. 
Clasificación:
5.0

Truck left open. There was a homeless person sleeping in the truck we were giving. However another truck was assigned quickly and all went well . Gracias

GLYNN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTIONE S. 
Clasificación:
5.0

I have no complaint everything was excellent it was very professional

Juan E. 
Clasificación:
1.0

customer service has a wide range of improvement needed. In my experience I arrived some minutes late and waited more time to get my truck which i understand happens, but because of this I asked if the price was per hour? Since I was getting my truck later, I would need it later too. When I asked this question the representative quickly replied its per day. I returned the truck later than the original time and was charged for 2 days of the dolly and truck rental. I am asking for a refund on the extra amount charged, because it is not what I agreed to pay and I asked about price.

Tania H. 
Clasificación:
3.0

There is always a wait at this location. The staff is always nice, friendly and helpful.

luciana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANEL D. 
Clasificación:
3.0

El cliente no dejó un comentario.

PEARLIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE K. 
Clasificación:
1.0

I made my reservation online and stated that I did not want your insurance. The agent took it upon himself to still ask my husband about it and disregarded what I put on my initial reservation and still charged me for it.

ERIC G. 
Clasificación:
5.0

This is my favorite rental place to come to when needed. The staff is very nice and helpful. It's easy to rent from. I'm a lifetime customer and I always recommend people to come here when they are looking for rental equipment. Service Excellent!

CHANEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBEKAH W. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHAVONNA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan E. 
Clasificación:
5.0

Service was awesome as usual.

Gregory B. 
Clasificación:
5.0

I've rented from other locations but these guys are my go to dealer. I actually enjoy my visits there.

LAWRENCE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHINETTE S. 
Clasificación:
5.0

Service was great as usual. Thank 😊

GREGORY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

AVINESH P. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRADLEY L. 
Clasificación:
5.0

Call center lady is KS was most helpful in finding equipment for us last minute . People iat pick up and drop off locations could not have been better . Great job !

JAMES PETER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL J. 
Clasificación:
5.0

I appreciate the service received at this location and the associate Amber was extremely helpful and the gentlemen that help me when I return the van was helpful and very patient and did not rush even though it was closing time 😊

Corey L. 
Clasificación:
4.0

Staff was friendly and welcoming. Very helpful

JEANMARIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ODEY W. 
Clasificación:
1.0

El cliente no dejó un comentario.

LATISHA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
4.0

I had a good experience!

Tekela M. 
Clasificación:
4.0

U-Haul service was good as always thanks

GREGORY B. 
Clasificación:
5.0

None everything was great

ARLESTER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEMARCO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene D. 
Clasificación:
4.0

El cliente no dejó un comentario.

TRAYVON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW B. 
Clasificación:
5.0

Everything was great. I understood the return policy very convenient.

MARQUETTA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FLORIDA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tandi T. 
Clasificación:
5.0

The lady was very nice.

Tanya K. 
Clasificación:
5.0

Mariah was very pleasant, informative and patient with me through this process. Her customer service was excellent!!!! I will definitely refer my family and friends to this location for our future moves.. Again thanks

ALESIA L. 
Clasificación:
1.0

Devontae the manager at this location was super rude and wasn't trying to accommodate me and my family. They didn't have the equipment that we booked and he downgraded our trailer without letting us know. We get outside it's the wrong size and wouldn't work for our move so he told us we either wait until he has something returned at 1pm (which ended up not being the case) or take what he gives us or have nothing and find another accommodations. Around 4pm we finally got the trailer we reserved. But we were inconvenienced and late for the move and was charged by the place we stayed because of UHAULS OVER BOOKING AND LIES ILL DO MY BEST TO NEVER USE YALL AGAIN! If I can give zero stars I would

WILLIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAKEYAH W. 
Clasificación:
3.0

Maintenance on trailer

EDGAR S. 
Clasificación:
1.0

I was improperly charged for mileage. They added an additional 37 miles that I did no incur

KUWUAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIAH S. 
Clasificación:
5.0

this location was everything- the greatest customer experience I ever received was with Devonte Blackburn, he provided quality care with my sister and I, explained in detailed upon returning a truck, that was not provided online when reservations were made. Mr. Blackburn was very professional, understanding and very gracious. An Excellent UHaul employee!! Thank you again Mr. Blackburn!!

Dora B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE B. 
Clasificación:
5.0

Keep Devonte Blackburn ass manager and his team

CHARLIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA M. 
Clasificación:
5.0

Every occurrence I have had with this location has been all great.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
4.0

The woman that waited on us was great - she was by herself with multiple people waiting and she was really hustling. We understand places are understaffed but she really worked hard and was so nice to deal with under the circumstances she was dealing with. She made it a great experience.

DAVID G. 
Clasificación:
5.0

Great service keep up the customer service work thank you

TERRY M. 
Clasificación:
5.0

Love this place and the people that operate it good staff

TONYA C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

John O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL I. 
Clasificación:
4.0

El cliente no dejó un comentario.

DON U. 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTJOHN F. 
Clasificación:
5.0

Just continue with the great customer service thank you

TERRY M. 
Clasificación:
5.0

It was clean but floor of truck n wall of truck was a grease spill I believe don't notice it first wasn't a hassle jus wanted to make u aware

CINDY R. 
Clasificación:
5.0

It has been a while since I have rented a vehicle from U HAUL. The service was very good then, but even better now! Mariah assisted me and checked me out with excellent clean vehicle in minutes and I was on my way. The turn in and check out was seamless.

howard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULETTE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
5.0

All good

gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devonte B. 
Clasificación:
4.0

Thoroughly EXPLAIN the RETURN PROCESS. that the renter MUST BE IN and WITH THE VEHICLE on the rental lot to do the return process. I caught flucks because I thought all I had to do was to park the truck,, take the pictures drop the key in the box and do the return process at home on my computer. Oops, that was not the case. I looked at the video several times while at home trying to figure out why I couldn't process the return. After being on the phone for over 40 minutes, the agent told me what I did wrong. Now I know for future purposes.

Marsha B. 
Clasificación:
5.0

The truck was old, and noisy, Other then that everything was ok.

Saunak P. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHAUN H. 
Clasificación:
5.0

The staff was customer service friendly and very helpful.

Felicia W. 
Clasificación:
3.0

The vehicle ran terribly, and was very loud. I also was hit with an additional fee due to staff not meeting me outside

VALERIE R. 
Clasificación:
2.0

The lady asked me to disconnect the transport or it would be a $75 dollar charge which really angered me. Upon my refusal because this was shared early in the rental process she conferred with her manager and guy came out and instructed her on how to removed the wheel straps and assisted in my driving off the transport no further discussion of the $75 fee but after I parked the transport where she wanted. She did point out a $10 dollar fee which refused. This never happened before. Bad service and attempted shake down

FLOYD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOLANDA J. 
Clasificación:
3.0

El cliente no dejó un comentario.

LENORA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

TAIYA L. 
Clasificación:
5.0

n/a

HAZEL B. 
Clasificación:
5.0

Nothing just keep up on what you're doing!

Lamont H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMICCA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda F.  |  First Impressions 
Clasificación:
5.0

I was very pleased with the customer service, product knowledge, and professionalism of the staff.

ANNE S.  |  First Impressions 
Clasificación:
5.0

The manager was friendly and helpful.

june t.  |  First Impressions 
Clasificación:
4.0

The customer service was very good!!!#

Agnes M.  |  First Impressions 
Clasificación:
5.0

The young man that worked on October 22nd in the evening he continued to work until we got everything done I highly recommend this gentleman for the highest award that you have we need more like you"

Erica L. | Reservación
No se han enviado comentarios para esta ubicación.

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