Customer Reviews for U-Haul Moving & Storage of Butte

191 comentarios

3300 Harrison Ave   Butte, MT 59701

(406) 565-4060

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(406) 565-4060

3300 Harrison Ave
Butte, MT 59701

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Emil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robbie V. 
Clasificación:
5.0

It took only a couple minutes to return the vehicle. The gentleman was personable, kind and efficient. Excellent service.

Sue B. 
Clasificación:
3.0

The truck was not available at pick up. Fortunately another customer returned a truck early or I would not have gotten a rig. Very close to being a mess but worked out.

Travis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT N. 
Clasificación:
1.0

The individual I was working with needs to lighten up a lot his customer service was dreadfully lacking

Anna M. 
Clasificación:
2.0

Well after having the wiring done three times on the trailer. Finally leaving Montana, then changing drop off location to a 2-hour round trip and I'll see if my $75 refund is actually refunded and then maybe I'll give you a different evaluation

Clay C. 
Clasificación:
1.0

Organize the lot in such a manner so that those arriving with trailers can easily maneuver the lot in order to drop off equipment. Adjust the organization as needed due to the construction occuring in your lot. Also, clean up the garbage.

Adam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

All of the personnel I worked with at this location were very knowledgeable and helpful. I will certainly rent equipment rom this location in the future.

Roger G. 
Clasificación:
4.0

I reserved a 15' truck online on June 2nd to be picked up in Anaconda on jJune 17th for a 1 way move to Utah and it was not there nor was there one in Butte my reservation had not been completely processed. I settled for a 6x12 trailer and had to purchase an adapter, ball hitch and only received a $40 discount. I was very disappointed and angry! Uhaul as a company is very disappointing, the staff in Butte were very nice and I'm sure did the best they were allowed to do.

Sharati P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B.  |  First Impressions 
Clasificación:
4.0

I was going to say this was the worst display of customer service I've ever had. But, then I recieved a fallow up call regarding the charges I originally received and was unformed of the refund I would be receiving. Thank you uhaul for understanding and taking care of your return customers. Thanks, Tyler Magill 406 Moving & More LLC 406-459-8534

Tyler M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN LYNN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jackie d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

steve D. 
Clasificación:
3.0

Organize the lobby/customer service better

Kyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

LIA H. 
Clasificación:
5.0

Jarod was amazing. Great customer service!

Linda H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra V. 
Clasificación:
1.0

El cliente no dejó un comentario.

KENNETH H. 
Clasificación:
4.0

As a repurposed location the interior needs a little work, which looks to be underway. Looking forward to when it's all put together!

Doug B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle M. 
Clasificación:
5.0

Friendly. Well organized. On time no wasted time. Good communication skills with customers.

Robert B. 
Clasificación:
5.0

Same comment

Dan C. 
Clasificación:
5.0

The women working the store were extremely helpful and knowledgeable . They are an asset to your organization !

Megan S. 
Clasificación:
5.0

Not a thing.

jc M. 
Clasificación:
2.0

Have friendlier and not accusing staff for helpful service. I will go elsewhere in the future

Mike W. 
Clasificación:
3.0

Deliver the customer what was requested and promised. They forgot to include the promised dolly, & gave us the wrong truck -- one intended for in-town use. It fortunately proved to be adequate, but was lacking a rear loading ramp.

Ralph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michele K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredrick R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Friendly Service and quick response to my needs

DANIEL M. 
Clasificación:
5.0

the person who helped us with our rental was extremely friendly and helpful. made our experience very easy.

Kristian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith A. 
Clasificación:
1.0

They had no idea about hooking the trailer hitch up we got out of the parking lot drove through town and then it completely came in done. We called and they didn't help what so ever.

Darian O. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHAN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry B. 
Clasificación:
5.0

The Butte shop workers were extremely friendly and helpful. We had an issue where our uhaul wasn't available in Bozeman and had to drive to Butte to pick it up. While this was very frustrating and upsetting to us as we had to alter our plans, the girls in Butte made up for the inconvenience we were put thru.

DIanne C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher K. 
Clasificación:
4.0

The person who helped us was quick and friendly - the perfect combination!

Roy C. 
Clasificación:
5.0

Great assistance! I had issues updating my travel and they assisted me in getting everything back on track! Great crew and super helpful!

Teddy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel J. 
Clasificación:
5.0

Very simple return process

Phillip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Becky C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

I rent from this location regularly and they always have great and helpful staff

Brian S. 
Clasificación:
3.0

El cliente no dejó un comentario.

LISA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dawn L. 
Clasificación:
5.0

It's all good!

NICHOLAS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

kim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney V. 
Clasificación:
5.0

Great service, super helpful and both girls that helped me were really nice

Donnie H. 
Clasificación:
2.0

Train your staff and if they are having trouble, the manager shouldn't run off to lunch.

Kristen W. 
Clasificación:
3.0

You do not have the service advertised I need help moving and am told you can't help that is not what the add is!!!! Very disappointed in you services

pauly M. 
Clasificación:
5.0

Jessica was very personable, helpful and knowledgeable through the entire process. Went very quick as the team was well prepared to have the truck and paperwork ready to go for an early AM pick-up.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kirk H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin W. 
Clasificación:
5.0

Jessica York was extremely helpful in finding the over charges on my invoice. I appreciate her excellent customer service skills. Also, I didn't catch the name of the nice gentleman who received the truck when I returned it. His customer service skills are also excellent. Gracias

Lorri W. 
Clasificación:
5.0

Great staff

NOEL G. 
Clasificación:
4.0

Small town, small town people. Vehicle was good, employees were really nice. On the other hand, not a fan of getting screwed on gas.. I also understand there is nothing they can really do, but the company can… I rented a 15 ft truck and drove 11 miles during the 6 hours i rented it. The gas tank was on “full” when i rented it but somehow i put 7.3 gallons into it to fill it. The price of the gas nearly matched the rental price.. i understand its the last renters slick move to save money, but is this the society we are actually working towards? Anyway, thank you Uhaul, and fuck the last guy that rented that truck.

connor B. 
Clasificación:
5.0

There were online “glitches” that caused the base rate to increase from $122 to $277 when a phone number to receive texts was entered. Fix that.

Bret T. 
Clasificación:
5.0

Jessica and her staff are great! Very friendly and helpful? Rob K.

Charles K. 
Clasificación:
5.0

Trailer was ready - the team was great!

Joseph M. 
Clasificación:
5.0

The girls were great! Friendly and helpful

Codi O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg L. 
Clasificación:
5.0

All the employees here are professional and friendly! The truck was very nice and super affordable. I would recommend this location to anyone! ¡Gracias!

Corinne D. 
Clasificación:
5.0

I only stopped here for an accident. They helped me get back on my way

Laura G. 
Clasificación:
5.0

The woman was very helpful

Gary J. 
Clasificación:
3.0

I would suggest you update you computer system, and/or virus protection. The amount of time I was there trying to pick up my rental was approximately 45 minutes to an hour long just because of slow, down and non-working computers. Since there is only one U-Haul in all of Butte, I didn't have much choice of another place to go, so I just stood there waiting. I had a schedule to follow and it was blown out of the water.

Shelli T. 
Clasificación:
5.0

Excellent customer service!

Isaac F. 
Clasificación:
5.0

I'm confused about one way pricing vs return trip pricing. One would think one way pricing would be cheaper. Great service and very friendly. The drip off point was great too. Gracias

William F. 
Clasificación:
1.0

dirty and previous damage was charged to card. before telling them my cam at home would show use didn't cause it then they call n said they messed uo and the damage was there already

Rochelle K. 
Clasificación:
3.0

The fairbanks agents had told me if I turned my rental in early I would receive a partial refund. The butte agents told me this was a lie. So I turned my rental in 4 days early when in fact I could've/should've kept it longer.

Kathryn R. 
Clasificación:
4.0

All reps were very friendly and helpful. The prices were fair.

William L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lou G. 
Clasificación:
5.0

Do a better job of inspecting vehicle. This vehicle probably just came in from a long distance move, but the front passenger tire caused such a vibration that at 65 mph you could not read the odometer. The tire was severely cupped on inside and down to thread. The person where we turned the truck in said we were very fortunate not to have a blowout.

DOUGLAS D. 
Clasificación:
5.0

Jessica York and her team provided excellent service.

Thomas O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Don P. 
Clasificación:
5.0

Jared at uhaul was very helpful

Jarvis F. 
Clasificación:
3.0

Very confusing web site Using contactless pick up I had to contacts several people overall very disappointing was a half hour late to my house because it took 45 minutes to pick up a truck had already reserved

Keith G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
2.0

I made a reservation for a Saturday morning 9am pickup time and uploaded all my information (copy of driver's license, etc.) ahead of time, yet had to wait for a full hour to pick up the truck I reserved. There was only one person working and she was quite inefficient at helping the 2 customers in front of me. I'm a patient person, but an hour wait time is ridiculous. Then they still said I had to have the truck back by 8 hours after my reservation time - I spent an hour of those 8 hours waiting on them! They could at least have offered an extension of my reservation. Disappointed in this location.

Clay H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dianne S. 
Clasificación:
5.0

Everyone at this location was friendly and professional! ¡Gracias!

Corinne D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy P. 
Clasificación:
1.0

Dropped off my trailer and they called me 2 days later asking if i was ever going to drop it off......it was already there for 2 days u dropped it off 2 days earlier than what i paid. They just want to charge me a late fee. Never again will I use your services.

Benjamin C. 
Clasificación:
5.0

No complaints! If I could tip I would !

Cooper M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delilah I. 
Clasificación:
5.0

Everyone was very helpful, everything went smoothly and I was in and out quick.

ROBERT S. 
Clasificación:
4.0

The staff received the trailer and scanned it into the system before I ever had to step foot into the facility. The individual that assisted me was very friendly and helped to make the drop off seamless. Would also recommend this location.

Thaddeus L. 
Clasificación:
5.0

I couldn't figure out the online pickup thing and they didn't bay an eye- got me right in no issues. And then kept helping over the phone 2 days later. Exceptional customer service!!!

Crickett S. 
Clasificación:
5.0

The booking process was quite difficult. Anytime we would call they were not very knowledgeable about our reservation and it was frustrating.

Christopher H. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba