Customer Reviews for U-Haul Moving & Storage of Bulldog Blvd

6,364 comentarios

551 W Columbia Ln   Provo, UT 84604
(Directly South of Walgreen's Southeast of Deseret Industries)

(801) 374-6911

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(801) 374-6911

551 W Columbia Ln
Provo, UT 84604
(Directly South of Walgreen's Southeast of Deseret Industries)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Make it a little easier for trailers to be returned after hours. Hard to maneuver into back to park trailer

Walter D. 
Clasificación:
5.0

Absolutely nothing.

TIMOTHY B. 
Clasificación:
4.0

Short and sweet. I dropped off the truck, they checked the mileage, and I was on my way.

KARYNNE M. 
Clasificación:
5.0

Very friendly and explained everything clearly. Made the whole process quick and easy.

Brian W. 
Clasificación:
5.0

It was very good with no problems

Todd L. 
Clasificación:
4.0

I think I was charged the wrong amount for the mileage.

Aaron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan J. 
Clasificación:
3.0

The area seems kind of tight. Not easy to fix since the space is already limited. Otherwise, it is as good as it gets.

Dan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence F. 
Clasificación:
5.0

Employee service was excellent. Product was brand new. No improvement needed.

Gary L. 
Clasificación:
4.0

The location is cramped with little parking. But the service is great.

ADAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
5.0

The checkout time was unusually fast. The wizard at checkout had me in and out the door in about 3 minutes, and the lady was already waiting outside with the trailer and was very quick as well. Quite an improvement from an already good experience last time.

BENJAMIN P. 
Clasificación:
2.0

The staff was less than professional and the service was sub par :/ they switched pickup location on us last minute and it caused us to spend more money due to the extra miles. They were unwilling to work with us when we asked for an extra hour to drop off. Understandably, we should have been more proactive; however, my point stands. Poor service overall... sorry Uhaul.

TYLER N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH MARIE M. 
Clasificación:
4.0

Don't rush thru explanation of tow dolly.

Kristina T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oleksiy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yung-Kang L. 
Clasificación:
5.0

Our check in-pick up time was scheduled for 3:30, and we were there early. Later we noticed our statement said we did our pick up at 3:00, and that created a problem when we did our return. We were charged for an extra day, (or hour), which we really didn't use. Especially considering the problems we had with our drop off.

Adam E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy A. 
Clasificación:
5.0

It was so much easier than I thought. I picked a trailer, and less than 10 minutes later they had it all hooked up and ready to go.

JACOB J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bret R. 
Clasificación:
5.0

Keep up the excellent work! Thank you so much!

Aubrey M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariler B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paola B. 
Clasificación:
5.0

Keep up the excellent work! Thank you so much!

AUBREY M. 
Clasificación:
5.0

For an open trailer; and if it's not snowing; it would have helped to have had the snow and ice removed.

David H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CLAUDIO S. 
Clasificación:
5.0

customer friendly, efficient, easy to get and return, good experience.

Stephen B. 
Clasificación:
5.0

The inside of the windshield was dirty and made it hard to see through at night

DAVID B. 
Clasificación:
5.0

I am completely satisfied.

BRENT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

cesar M. 
Clasificación:
5.0

Very simple check-out and check-in process. ¡Gracias!

KENT E. 
Clasificación:
5.0

Everyone was friendly and explained thing perfectly, I was a little late on bringing my dolly back but the worked with me. The gate to my storage unit was frozen and I couldn't get it that same day so I brought it the next morning, they were so understanding and easy to work with

Russell H. 
Clasificación:
4.0

There was some confusion with the electronics,, at first telling me I was at the wrong location, later correcting it when I showed my paperwork.

Kipling S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHELLE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEC A. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
1.0

I hated the fact that we got no information for the online check in until I was trying to pick up the truck. This lead to me standing in snowfall until they called my two contacts. This took 30 minutes to do. I could have done it all the day before. I would never recommend uHaul for such a crummy service

Brayden G. 
Clasificación:
5.0

The checkout team was very helpful and efficient. The check in team was, too, and went above and beyond in being kind to our family after a crazy long day of moving. We love this location because of the employees and how great they are with people. They really know what they are doing.

MAREN H. 
Clasificación:
5.0

Nada

Victoria T. 
Clasificación:
5.0

My experience with the clerk at that location was positive. He kept me well informed with getting the truck ready, full tank and letting me know closest gas stations, options for coverage and other items I may need for the move. Positive attitude which makes a difference when you are stressed out and the clerk helps to calm you down.

MICHELLE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON E. 
Clasificación:
5.0

nothing, everything, especially the customer service, was great

Brett H. 
Clasificación:
5.0

The two guys there (one might have been named Cody?) were really knowledgeable and helpful. ¡Gracias!

DAVID B. 
Clasificación:
5.0

I've never rented a uhaul before this experience and the staff was super friendly, extremely informative, patient, and accommodating!

KRYSTAL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariler B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

amanda F. 
Clasificación:
4.0

If it is possible to schedule a pickup of an empty container on the website, I couldn't find it. I was on the phone for 50 min and transferred multiple times before I could speak to a customer service individual. That was the only frustrating part for me!

Julie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIDNEY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENE H. 
Clasificación:
5.0

Nada

CHRISTINE L. 
Clasificación:
5.0

professional and kind support

TRACEN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale Q. 
Clasificación:
5.0

Great service. Friendly associates

ANTHONY D. 
Clasificación:
5.0

I don't know his name but that was the easiest transaction I've ever had.

JOHN M. 
Clasificación:
4.0

Impressive rental process; fast, efficient and effective. The building itself looked rundown but was relatively well maintained.

CHARLES M. 
Clasificación:
5.0

3rd time here, renting trailers. Staff are always friendly and helpful! Never had an issue picking up or dropping off. Very professional and qualified staff.

TERI T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAYDON K. 
Clasificación:
1.0

The guy that was finishing it out was just rude and complained that i asked if i could leave my car there while i used the equipment for the 2 hours.

Dane D. 
Clasificación:
5.0

excellent and courteous service

RONALD H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra L. 
Clasificación:
1.0

I have received very bad customer service every time I've rented from this location. The procedure for refilling the gas tank needs to be clarified, updated or changed. It was not explained to me at all since I picked up a truck before office hours and I had to pay an additional $110 upon returning it. I also didn't receive any of the moving equipment I had requested along with the truck.

Dallin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri T. 
Clasificación:
5.0

El cliente no dejó un comentario.

josh B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Courtenay E. 
Clasificación:
5.0

Great experience. Very helpful employees.

Craig E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barton D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanna L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY H. 
Clasificación:
5.0

The employees at this location were fantastic. They were extremely fast, competent, attentive. Especially because we walked in without a reservation. They deserve a raise.

HEATHER J. 
Clasificación:
5.0

Very friendly and helpful. Class act!

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hector L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn D. 
Clasificación:
5.0

Personnel were friendly and extremely helpful. Explanations were clear, and the accommodation of what we needed was much appreciated.

SCOTT C. 
Clasificación:
5.0

thank you for the excellent service

MILO J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth P. 
Clasificación:
2.0

Truck smells like smoke. Tank was not full. And I did report it but they didn't care. I was supposed to pay $34 but I ended up playing $80. I did return a full tank of gas.

OSCAR MANUEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIM S. 
Clasificación:
5.0

Cody was very informative before picking-up, making sure I had what I needed and that the equipment would work. Gary, the employee who did my paperwork, was a bit crass absent-minded, but he did his best.

Cody K. 
Clasificación:
5.0

El cliente no dejó un comentario.

julie h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MYRON M. 
Clasificación:
5.0

The young lady in Provo, UT welcomed me very kindly and she was very helpful. Thank you, Provo location! Sulma Colvin

SULMA C. 
Clasificación:
5.0

Thanks Cody! Your service was OUTSTANDING!

Scott S. 
Clasificación:
5.0

Cody was EXCELLENT! Helped with everything!

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN W. 
Clasificación:
5.0

Rented a 6X12 Trailer. Rental was easy and the staff was friendly and courteous. They hooked up the trailer to my truck to start and unhooked it at the end. The price was reasonable and drop-off was quick. Highly recommend. I bought the hitch from them to ensure it matched my Ford F-150 truck with their U-Haul trailer.

Robert S. 
Clasificación:
5.0

Thank you to dustin for helping me and showing me the right trailer i needed for what I was trying to do with it at that time. Awesome team work.

CHRISTIE LEA C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chantz R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
4.0

It took a while to be able to talk to someone at the counter. But otherwise it was good.

Steven D. 
Clasificación:
5.0

Everything was great.

PATRICIA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

Angela was phenomenal! She was very friendly and professional. The storages are clean! Keep up the great work!

dylan s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristine R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

Volver
arriba