Comentarios de los clientes para U-Haul Moving & Storage of Bulldog Blvd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Bulldog Blvd

Clasificación general:

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BENJAMIN G.
Clasificación:

You charged me 20 bucks plus tax to drop this piece of crap u-haul truck that would not go faster the 65mph even downhill with the gas pedal to the floor. You disgust me. I was told that it would be free to drop it off after hours and now you are charging. If there is ever a next time I will be sure to park it blocking the entrance to the lot instead of a parking spot.

edward C.
Clasificación:

El cliente no dejó un comentario.

Madison E.
Clasificación:

The employees that helped me load my car to the trailer were amazing. I was stressed about the process but they handled it easily. The truck/trailer made it 1700 miles with no problems and in good condition. Very pleased!

Jeffrey J.
Clasificación:

El cliente no dejó un comentario.

Mark N.
Clasificación:

Took 1.5 hours to finalize the rental of a car transport. When I dropped it off the emailed receipt of drop off didn't come. When I called it took 15 minutes to get someone. I asked for a return receipt and she sent a copy of the contract. I hope the whole company isn't run like this.

William T.
Clasificación:

Staff was knowledgeable, friendly, and the overall experience was GREAT!

brian C.
Clasificación:

Alaska was great help

Jeff B.
Clasificación:

I have many times over the past 6 years and I always rent a 26' van to move me across town. It is a great experience every time. The store is filled with friendly and helpful staff and it is great for picking up supplies that I need as well. Great experience every time.

Michael H.
Clasificación:

Good service at checkout and very good service when checking in.

Bradley R.
Clasificación:

El cliente no dejó un comentario.

Joshua H.
Clasificación:

They were accommodating even when I had made my reservation a few hours before pickup. The instructions to drop off the trailer after close hours were confusing and the url wouldn't accept the pictures of the location barcode (which I finally found by the front door).

Jeremy W.
Clasificación:

They were great to work with us.

Arnold J.
Clasificación:

I told the receiving station about the vehicle issues.

Jonathan K.
Clasificación:

I called ahead and the Provo U-Haul were the only ones that would accept by trailer that we just moved things from Washington with. When I arrived an employee greeted me checked me in with his phone unhooked my trailer and said you're all checked in. Thank You. Nice people so easy. Thank you

STEPHAN C.
Clasificación:

The guy did a great job on the return but it was busy enough for at least another two employees. He handled great but I felt bad for him.

Robert R.
Clasificación:

El cliente no dejó un comentario.

Julie J.
Clasificación:

El cliente no dejó un comentario.

Lisa O.
Clasificación:

Had to drive to this location to pick up equipment. 50 miles further then planned location.

Roberto P.
Clasificación:

Very nice

Jason K.
Clasificación:

El cliente no dejó un comentario.

Jim A.
Clasificación:

El cliente no dejó un comentario.

Patti H.
Clasificación:

El cliente no dejó un comentario.

Cody G.
Clasificación:

El cliente no dejó un comentario.

Anthony M.
Clasificación:

Cody help me. He was very helpful and informative. Would use this location again.

Perry D.
Clasificación:

Ramp did not work properly. Fuel should be full when picking up the vehicle.

Michael S.
Clasificación:

El cliente no dejó un comentario.

Benjamin G.
Clasificación:

The lady who checked the truck back in was amazing and nice.

uriel S.
Clasificación:

El trabajadir no queria recivir el equipo por que devia que no era tiempo de regresasrlo

Leah Y.
Clasificación:

El cliente no dejó un comentario.

BRADLY G.
Clasificación:

El cliente no dejó un comentario.

Carmen N.
Clasificación:

Everyone made this a wonderful experience.

NANCY P.
Clasificación:

El cliente no dejó un comentario.

Logan J.
Clasificación:

Gave us the wrong size truck and overcharged us and doing nothing to fix it

Lawrence W.
Clasificación:

Even though I checked in on-line, there was a 30 minute wait to pick up the equipment because of short staffing

Joseph M.
Clasificación:

There were only 2 minor issues: the truck wasn't in the location that the system said, and there was an advertising cardboard windshield thing that I had to take down and carry around in the cab because I picked it up after hours. Other than that, it was easy, and a great value!

Susan B.
Clasificación:

El cliente no dejó un comentario.

ZACH J.
Clasificación:

Great job! No muss no fuss. I was in and out. Did what I needed to do. Truck ran great. Return was just the same. Thanks for everything

Jason G.
Clasificación:

The Provo location was perfect! But Uhaul's systems failed us, through two other locations. Communication internally is the big issue. We had requested a truck through the Lehi location. We were moved to the Bluffdale location, for 24/7 pick-up, but when we tried to get the truck, the Uhaul system said we had to wait until 9:30. And that's 2 hours and 30 minutes after our pick-up was. But then we were told by another agent that the location wasn't opened that day. And we were moved to the Provo location. We got our truck 2 hours late. It messed up our entire day, because we landed purdah our, based on our truck pick-up time. We appreciate the Provo location being there for us. But we are very disappointed with Uhaul, as an organization.

BRENT B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

THOMAS S.
Clasificación:

El cliente no dejó un comentario.

Romina C.
Clasificación:

El cliente no dejó un comentario.

Alex P.
Clasificación:

Associate didn't wear a mask during COVID-19. I get he was talking, but we are experiencing a surge in cases.

Kimberly B.
Clasificación:

El cliente no dejó un comentario.

Ben H.
Clasificación:

El cliente no dejó un comentario.

Oscar Z.
Clasificación:

Help expedite the check in/out process so that customers don't have to spend as much time waiting when it cuts into their reservation time.

Michael D.
Clasificación:

The truck mirror was broken and kept slipping while on the freeway. We picked up some tape and ended up taping it. It wasn't a huge deal just something to check for next time.

Rich S.
Clasificación:

El cliente no dejó un comentario.

David A.
Clasificación:

The light signal kit installed here in conjunction with hitch installation two years ago was broken because they installed a non compatible system with mi minivan. I had to replace it with an external electric mecanic store.

Elizabeth C.
Clasificación:

El cliente no dejó un comentario.

Javier V.
Clasificación:

El cliente no dejó un comentario.

Patricia L.
Clasificación:

make sure the windows and mirrors are clean, Had to pull over so i could clean them so that i could see,

Heather F.
Clasificación:

El cliente no dejó un comentario.

Alex C.
Clasificación:

El cliente no dejó un comentario.

Vince T.
Clasificación:

I went and picked up my rental without any problems whatsoever. The U-Haul guys were very helpful on getting me in and out. Brought the vehicle back in and out. U highly recommend this U-Haul location

Valerie N.
Clasificación:

We charged for extra mileage when gjeu chose a drop off point no where close to us . I said drop off in sandy and had to drive clear to Murray

Ingred E.
Clasificación:

El cliente no dejó un comentario.

Bryan R.
Clasificación:

El cliente no dejó un comentario.

Cayden O.
Clasificación:

El cliente no dejó un comentario.

Jeffrey E.
Clasificación:

El cliente no dejó un comentario.

Westin C.
Clasificación:

El cliente no dejó un comentario.

Devin P.
Clasificación:

I got charged a late fee even though I was there on time. The employee charged me for an extra day even though it was a 24 hour rental. Very unimpressed.

John H.
Clasificación:

El cliente no dejó un comentario.

judy C.
Clasificación:

El cliente no dejó un comentario.

David A.
Clasificación:

El cliente no dejó un comentario.

Blaine M.
Clasificación:

El cliente no dejó un comentario.

Skyler E.
Clasificación:

Worked with Alaska, was very friendly and helpful. Had a great knowledge of the equipment.

Tyler V.
Clasificación:

Associates were nice however did not take the time to explain the charges and total bill to me before asking for payment. The lot was way too crowded, no room to maneuver my vehicle or the rental vehicle. Very little information or orientation given on the truck or equipment.

Jeffrey G.
Clasificación:

El cliente no dejó un comentario.

Isaac N.
Clasificación:

The truck was clean, but the mirror was broken, they said they had to give me that truck because the tires were bad on all the other trucks. When returning the truck initially the employee tried to tell me I couldn't return it at that time because they were full, This was 30 minutes before they closed, the truck was due back first thing the next morning. When I told him I had nowhere else to park it he said he could take it was acted very annoyed and put out. He did the inspection, and then said the gas was 5 gallons low, somehow driving 20 miles the truck had used over 10 gallons of gas! - I had added 5 before returning it.

John D.
Clasificación:

El cliente no dejó un comentario.

troy P.
Clasificación:

El cliente no dejó un comentario.

Chris P.
Clasificación:

Worker was helpful and accommodating to my needs. Thanks

Michael W.
Clasificación:

El cliente no dejó un comentario.

James P.
Clasificación:

It was closed when we dropped off truck

Joy P.
Clasificación:

El cliente no dejó un comentario.

Brian P.
Clasificación:

All good!

SUMMER G.
Clasificación:

El cliente no dejó un comentario.

Travis P.
Clasificación:

El cliente no dejó un comentario.

Tara H.
Clasificación:

I love this Uhaul location. They are excellent. Helpful, they hustle to get you out the door.. They provide all safety and light checks. They are AWESOME! Thank you Cody.

David H.
Clasificación:

Cody was friendly, knowledgeable, and efficient.

Michael B.
Clasificación:

Good service. Fast and efficient. Personable.

Ethan L.
Clasificación:

I needed a towing hitch and ordered one online to pick up in the store with the trailer. When I ordered it it said it was in-stock, but when I got there it was not....so I ended up with a different one that I don't like as much, since that's all that was available in the store when I got there. Allowing me to order it online and saying its in stock when it wasn't is pretty frustrating....if they really had one when I ordered it, it should have been set aside for me, otherwise I would have gotten the one I really wanted somewhere it was available. The staff at the Bulldog Blvd location were very helpful and friendly.

Brian P.
Clasificación:

All good!

Barbara B.
Clasificación:

Told me to bring the truck back with a full gas tank. I noted one block from Uhaul the gas gauge was down by 1/4 of the tank. I have a picture documenting it and the time. I drove the truck a total of 11 miles. The gas to fill the tank was just over 11 dollars. Uhaul would not give me a gas credit. The manager told me I should have returned the truck when I noticed the tank wasn't full. The rental is reasonable, just be aware of their side hustle!

Douglas M.
Clasificación:

El cliente no dejó un comentario.

WILLIAM B.
Clasificación:

Very crowded and busy. Limited parking.trailer needed wiring harness replaced while we waited.

Gregory G.
Clasificación:

El cliente no dejó un comentario.

Jeanpierre V.
Clasificación:

A little happier. Seems people are not too happy about working there. Mask wearing.

harry M.
Clasificación:

Clear out the excess trucks and trailers

Rollin S.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

El cliente no dejó un comentario.

Mark C.
Clasificación:

I have to say the staff here was excellent.

Ryan L.
Clasificación:

Maybe check over the equipment and explain some of the features of the vehicle.

Maria G.
Clasificación:

El cliente no dejó un comentario.

Gonzalo D.
Clasificación:

El cliente no dejó un comentario.

Bryce O.
Clasificación:

Employees were very unfriendly and rude

KENNETH J.
Clasificación:

Make sure equipment is road worthy had to replace three tires before I could leave

sara C.
Clasificación:

My experience was great Thanks

Daniel H.
Clasificación:

Possibly provide maps of area they are going to our GPS died 10 minutes before arriving and we were taken to a place we're there was NOT a bunch of help around. So when FINALLY found a A BUSINESS that ONE PERSON WAS SURE A BLESSING FROM GOD!! Especially when their phone had detailed directions of HOW TO GET TO OUR DESTINATION!

Derek B.
Clasificación:

El cliente no dejó un comentario.

Julie R.
Clasificación:

El cliente no dejó un comentario.

Marilyn B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Judith T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kenda L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

sarah f. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kristine R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Brynne g. | First Impressions |
Clasificación:

U-Haul on Bulldog is an easy-to-access facility. The staff was helpful and friendly. The rates were extremely reasonable, especially coming from a larger urban area! The parking lot was easy to navigate for a U-Haul facility (none of them are super easy).

Rebekah B. | Online Move In |
Clasificación:

Very convenient location and quick and easy in-and-out access. The online process took a bit longer than I would have expected with all of the information that was required, but other than that, it was a smooth process.

Jessica C. | First Impressions |
Clasificación:

I think I should be able to access my belongings no matter what the time.

SCOTT B. | Overall Experience |
Clasificación:

I had good support from the staff, in particular, Dustin, who could always handle whatever I needed.

Aaron A. | Overall Experience |
Clasificación:

Very grateful that I was given two months gratis and even though upper management said no, the local management honored it. Very grateful for that. They are shorthanded and work hard.

robert c. | Overall Experience |
Clasificación:

I did not select 24/7 access on the storage end, but an online chat cleared that up.

Kavan H. | Overall Experience |
Clasificación:

Loved using the unit and it was nice and easy to cancel once I was done!

Carla M. | Overall Experience |
Clasificación:

Staff very helpful

Aleck M. | Overall Experience |
Clasificación:

Very convenient

Jennifer o. | Overall Experience |
Clasificación:

It was a great experience with renting a storage space. I got the storage space that I wanted and they provided a cart to use to take things from your car or truck to the storage unit.

jennifer d. | Overall Experience |
Clasificación:

We had a great experience with the storage unit we had for over 3 months.

Janice M. | First Impressions |
Clasificación:

I would like to recognize Kathy she was outstanding she knew her work and she helped me get two storages as close as possible together so I'm very grateful

Brent S. | Overall Experience |
Clasificación:

Justin was always helpful

Thomas D. | Overall Experience |
Clasificación:

Great

Ellia C. | First Impressions |
Clasificación:

very thorough, quick, and easy to rent and return equipment. Very good driver as well.

S David C. | First Impressions |
Clasificación:

Great experience - friendly and helpful staff.

Kenneth L. | Overall Experience |
Clasificación:

I have no comment.

Caitlin H. | Overall Experience |
Clasificación:

Never received a call to notify me that my box was there and nothing was done to correct the situation because I lost wages since I could not work waiting for my box to be ready. Worthless service

Gregory C. | Overall Experience |
Clasificación:

really liked the staff at this location, really helpful and good folk

Adam B. | Overall Experience |
Clasificación:

G

Matthew H. | Overall Experience |
Clasificación:

Everything was great. The friendliness of the staff was again the best part. My only criticism was the lack of parking. There seemed to be far more trucks on site this August than August of 2017.

Gayle S. | Overall Experience |
Clasificación:

Great people to work with

gustavo g. | Overall Experience |
Clasificación:

Tanks for everything,

emily h. | Overall Experience |
Clasificación:

Thanks

William G. | Overall Experience |
Clasificación:

Steve did a great job. He called me a few days in advanced to make sure our U-Box order was correct. He was extremely helpful and friendly when we came to pick up the boxes.

LEE B. | Overall Experience |
Clasificación:

We have had excellent service over many years with storage & moving needs at this U-haul location.

Kerigan R. | Overall Experience |
Clasificación:

N/A

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