Customer Reviews for U-Haul Moving & Storage of Bronzeville

1,769 comentarios

2601 S LaSalle St   Chicago, IL 60616

(312) 283-3816

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(312) 283-3816

2601 S LaSalle St
Chicago, IL 60616

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

My unit looked like it was accessed before I arrived and the free lock I was suppose to be provided was not inside. Also there was a guy roaming around the facility who wasn't a worker that had my fiancé concerned.

Arjon H.  |  Online Move In 
Rating:
1.0

Assigned a wrong drop off location.

Shanmuka Pavan B. 
Rating:
5.0

Customer did not leave a comment.

TERESA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela B. 
Rating:
5.0

Everything was fine as far as I can remember.

DERRICK M. 
Rating:
5.0

Customer did not leave a comment.

Loversia N.  |  First Impressions 
Rating:
4.0

It would have been better if the customer service representative have explained the things properly and provided with proper receipts after the payment.

Vamsi J. 
Rating:
5.0

I thought this one of the better UHaul establishments I've encountered.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Marilyn G. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
3.0

The mouse traps made me a little uncomfortable

MICHAEL B.  |  Overall Experience 
Rating:
3.0

Gentleman wearing a winter hat and glasses was very hard working and attentive, however, the young lady, I believe Ms. Birdsong, really needs to not play with her personal cell phone while processing customer returns.

chad P. 
Rating:
5.0

Convenient location and easy to accessing my unit whenever I needed to. Always felt safe and secure when accessing my unit alone. Clean and all of the staff was always so nice and helpful.

Jennifer C R.  |  Overall Experience 
Rating:
5.0

Kudos to the staff. They were on point and friendly

STEVEN D. 
Rating:
5.0

Customer did not leave a comment.

NATASHA R.  |  Overall Experience 
Rating:
5.0

The front desk so nice explain everything to me

ZAIBIN Z.  |  First Impressions 
Rating:
4.0

It's challenging to get through to someone that works there. The calls often get relayed to the corporate number which is not helpful.

Tracey C.  |  Overall Experience 
Rating:
5.0

Absolutely love the staff. Very professional

david o.  |  Overall Experience 
Rating:
5.0

I was so empresses on The Customer Service that I received. All the employees were soooooooooo nice respectful and helpful. The young guys and all I had been getting terrible Customer service especially from younger people. Yes I give them excellent service!

TERESA L.  |  Overall Experience 
Rating:
5.0

The the right (passenger side) rear view mirror on my truck could not be properly adjusted to view traffic to my rear and right.

ronald T. 
Rating:
5.0

The place on Pershing is a bunch of incompetent humans. 26th is the place to go if you need anything!!!!

Korie G. 
Rating:
5.0

Customer did not leave a comment.

Nefertari C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DAngelo K.  |  First Impressions 
Rating:
1.0

The guy at the counter misled us. He actually cheated. We explicitly asked him if we can use mobile app for rental return. He said just drop the keys in the dropbox and he will take care of everything. He didn't tell us that there will be extra charge for this. Poor service.

Ahmad I. 
Rating:
5.0

Customer did not leave a comment.

Syrena H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deanta S. 
Rating:
5.0

Customer did not leave a comment.

Kelise W. 
Rating:
5.0

Customer did not leave a comment.

Kelise W. 
Rating:
5.0

Cynthia and staff are always professional,courteous and polite. I love this location

Andrea S. 
Rating:
4.0

The truck was filthy and smelled back I had to pay for a car wash. It had bugs all over the windows and trash inside

Darronte L. 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
3.0

My reservation was switched to a different location which was inconvenient and delayed pick up.

Jazzmyne W. 
Rating:
4.0

I had no issues with the truck and dolly that I rented. I had a good experience with this rental.

Chloe K. 
Rating:
4.0

I rented the reusable plastic boxes from this location, and the boxes were not clean when I picked them up. We had to wipe them out ourselves to prepare to pack them. The website said that they were cleaned after each use, and it was clear that that had not happened between uses, so that was disappointing.

Chloe K. 
Rating:
5.0

Customer did not leave a comment.

AARON S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Regina B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antoinette H. 
Rating:
5.0

Customer did not leave a comment.

Darronte L. 
Rating:
5.0

Customer did not leave a comment.

greer S. 
Rating:
5.0

Customer did not leave a comment.

Patrick C.  |  Overall Experience 
Rating:
5.0

U-Haul storage are awesome they saved me the hasel of moving they are great of what they do.i will prefer them to a friend or anyone that needs there help. .so keep up the great work . Sincerely, David brown David brown

david b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Manqing Y.  |  Overall Experience 
Rating:
5.0

The staff at this location are so nice and helpful. I've always had a positive experience.

Jennifer R. 
Rating:
5.0

Customer did not leave a comment.

LADELL M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marvis D. 
Rating:
5.0

Customer did not leave a comment.

Shiquita D. 
Rating:
5.0

Customer did not leave a comment.

chris C. 
Rating:
5.0

Customer did not leave a comment.

Richard Y. 
Rating:
5.0

Customer did not leave a comment.

Jamie G. 
Rating:
5.0

When the pick-up location changes from the original location booked, make it more clear at the time of booking that location may change. Also, when sending the “update” email, make it clear what is being updated.

Jacqueline B. 
Rating:
3.0

Customer did not leave a comment.

Curtis M. 
Rating:
3.0

Customer did not leave a comment.

Allison J. 
Rating:
4.0

Customer did not leave a comment.

Angeli T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenji P.  |  First Impressions 
Rating:
5.0

None

EDWARD O. 
Rating:
3.0

The pick up location was good. But your customer service 800 line is horrible. And because of them I will never recommend Uhaul to anyone. And will never use your company again. Your location in Alsip, Illinois is also questionable. I feel like you take advantage because you are one of the few companies to offer these services and I find this sad. The stress of moving is already bad, and then to have your customer service department add more to people is disappointing. So that being said I hope you can change your service but for now I will not be returning as a customer and I will talk others out of using you.

Darby P. 
Rating:
5.0

Customer did not leave a comment.

xianghe X. 
Rating:
4.0

Customer did not leave a comment.

Rabih W. 
Rating:
4.0

It was a much better experience than I anticipated.

Tasha F.  |  First Impressions 
Rating:
2.0

Was not made aware of hours. Was unable to move truck and to load the remaining of my thing to the storage unit.

Angel D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
4.0

Easy and simple drop-off.

Demetrios L. 
Rating:
2.0

Trailer arrived with a tire leaking air, there was a screw in the tire that had been there for some time.

Gabrielle G. 
Rating:
5.0

Nothing. The young lady who helped us on 8/13/22 in the morning was extremely helpful and professional. She made the transaction seamless.

Terrence W. 
Rating:
5.0

Customer did not leave a comment.

gary H. 
Rating:
4.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

The staffs are very pleasant especially the manager: Cynthia Zamora.

christopher s.  |  First Impressions 
Rating:
1.0

Make sure to tell the clients the truth about the contract instead of lying and having the customer paid a unseasonable amount.

Rafael Z. 
Rating:
5.0

Customer did not leave a comment.

Ida H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela T. 
Rating:
5.0

It just fine I like this place

LAMONT B. 
Rating:
5.0

Customer did not leave a comment.

Tomas O. 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
5.0

Customer did not leave a comment.

MARIO L. 
Rating:
5.0

There should be a time limit on how long some one came hold up the loading/unloading dock. Holding up the dock for a 5/6 hr time is to long. There r other customers who have to use it in a timely manner.

lenell M. 
Rating:
5.0

Staff was professional and helpful. I will definitely use them in the future!

Linda H. 
Rating:
1.0

Customer did not leave a comment.

Akram A. 
Rating:
5.0

Customer did not leave a comment.

Chang C. 
Rating:
5.0

Customer did not leave a comment.

TIAWAN J.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shane J. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
1.0

Agent in the location is rude and not responsive.

HariKishore Y. 
Rating:
5.0

The u-haul I was given this time needs to either be heavily serviced or junked. The ignition is difficult, the key has to be wiggled just right or a driver can't even attempt to start it. It rattles so bad I had a car trailing me and they thought it was going to break down because of how loud it is. The engine light was on and the low-tire air warning.

BRITTANY Y. 
Rating:
5.0

Customer did not leave a comment.

Grace B.  |  Overall Experience 
Rating:
5.0

great service

Donald J. 
Rating:
5.0

Customer did not leave a comment.

Mei M. 
Rating:
5.0

Not sure. I will be using this service again very soon and hope the experience will be just as pleasant as this has been.

Deveda F. 
Rating:
5.0

The truck was clean and worked well but the air conditioning was broken. Not a huge deal but something that could be improved upon. Good customer service.

Stephanie L. 
Rating:
5.0

Awesome team everyone did an excellent 😀 👏 job thank you .

Daniel N. 
Rating:
5.0

I did not encounter any problems where I need to make recommendations for improvement. Staff encounter was friendly, courteous and professional

Judy S. 
Rating:
5.0

The staff was very helpful during the rental process.

Krystal H. 
Rating:
5.0

Customer did not leave a comment.

Crystal B. 
Rating:
5.0

Customer Service was outstanding and very accomdating to my needs as a customer

Terence F. 
Rating:
5.0

Customer service was great 😊

Damien B. 
Rating:
5.0

Great services

Alanna G. 
Rating:
5.0

N/A

Najeem G. 
Rating:
5.0

Customer did not leave a comment.

blake g.  |  First Impressions 
Rating:
4.0

Nothing as I know . I will say I'm owe some money back I use 20 mile out of 25. I was charged twice one was 73.28 & 39.69 so I'm due for some money back

percy W. 
Rating:
4.0

Several comments: 1. THE STAFF WERE TERRIFIC!!!!!! There was a power failure that morning, and the woman who helped us was dealing with a number of issues. She was really helpful and courteous. I really appreciated her and the other staff onsite. 2. The van we were assigned had a door that was broken and couldn't open. What's with that? The helpful staff quickly reassigned us another van, but I wouldn't always think to try every door. 3. Your app/mobile pickup option sucks. When I went to pick up my van, it said I had to add alternate contacts, passport, etc. If that was required for pickup, why didn't I get an email/contact from someone PRIOR to the pickup???? THIS IS CRAZY!!!!! 4. In the midst of the craziness of needing to add alternate contacts, the loss of power at the rental location, and the broken door, I did not receive the dolly that I also reserved -- although I was charged. You need a checklist for the mobile app/pickup option.

Bruce K. 
Rating:
2.0

Somehow there was a mixup and I did not receive the furniture moving blankets I had reserved, even though I had reserved them the previous week. Also when I went to retrieve my truck I found another customer that indicated that the truck was also reserved for them. Finally, the person that was helping me did not seem to have a full understanding of the billing practices and almost charged me for 2 days rental instead of the one day I only needed. Thankfully I was paying attention or I would have had to pay more than I needed to.

James S. 
Rating:
5.0

Customer did not leave a comment.

Angela J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

Great customer service and support, awesome!

Henry M. 
Rating:
1.0

The truck was dirty. The truck had 30 miles until empty. They didn't have my moving pads or dollys. None of the move was as I expected.

Benjamin L. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY H.  |  First Impressions 
Rating:
5.0

Excellent customer service

George S. 
Rating:
3.0

Only one person working

Debra B. 
Rating:
5.0

Proper pre-move communication. The incorrect location was given to me for pickup and when I called to get the correct address, I was given a lot of sass.

Monika S. 
Rating:
4.0

Well if you overfill you should get a adjustment

SANDRA C. 
Rating:
5.0

Customer did not leave a comment.

Yijie Y. 
Rating:
5.0

The customer service I can always come back for you don't find to many men who will go above the call of duty.

Velma P. 
Rating:
1.0

I made a reservation for 24/7 pick up but the location did not put the keys in the box. When I showed up on time to pick up my truck I was unable to pick it up and had to wait for a U-Haul employee to give me keys for the truck I rented. Absolutely unacceptable that the location is ok changing someone's reservation without notification. Also, I reserved dollies and furniture pads but the location didn't have any. Between the inability to do 24/7 pickup and lack of supplies that I wanted to rent (even though the website says it was available) I will never use this location again.

Madeline K. 
Rating:
5.0

Process was quick and easy. The vehicle was also in great condition! Good to see GMC finally implement back-up cameras on their utility vans !!

Terrell P. 
Rating:
5.0

Customer did not leave a comment.

KHALEELAH A. 
Rating:
5.0

Great staff - helpful, professional and pleasant. I can't remember the name of the employee who helped me out but he was great. Keep up the good work!

Elana R. 
Rating:
3.0

Customer did not leave a comment.

taneese P. 
Rating:
5.0

Amazing location, friendly staff, prompt/no hassle pickup. One of the better UHaul locations in the city.

Yamato H. 
Rating:
3.0

Customer did not leave a comment.

Kevin B. 
Rating:
2.0

Vehicle had an overwhelming smell of marijuana.

ADOLPHE C. 
Rating:
3.0

Sales Rep used profanity during transaction. He also spoke about firing another employee.

IMAN S. 
Rating:
5.0

Customer did not leave a comment.

Gregory T. 
Rating:
5.0

Customer did not leave a comment.

Don C. 
Rating:
4.0

I scheduled a pickup at a different location and had to Uber to this location to pick up the truck/van. You should fix that. This location was great though. I appreciated the customer service.

Peter K. 
Rating:
5.0

The staff at the 2601 S. LaSalle location is friendly and knowledgeable. Very accommodating and explained the process and every detail thoroughly.

John A. 
Rating:
3.0

I reserved and was “guaranteed” a truck for a location listed near my apartment. The day before, I was notified that my reservation was changed to a location 20min away. I was on a *very* tight timeline so this was inconvenient to have to drive in morning rush hour to pick up. Then I was told there was no option for me to return my truck to a closer location. I was minutes away from missing a flight that evening, so the whole experience was disappointing in how much stress it added to the already stressful experience of moving.

Caitlin P. 
Rating:
5.0

Customer did not leave a comment.

Nicholas C. 
Rating:
5.0

Customer did not leave a comment.

Nick G. 
Rating:
5.0

JUST CONTINUE THE “OUTSTANDING” SERVICE YOU GIVE THAT KEEP ME COMING BACK AND REFERRING OTHERS TO “YOUR” Location. 😄 I' m a happy customer

Ayanna N. 
Rating:
1.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
1.0

Customer did not leave a comment.

NMA A. 
Rating:
5.0

Customer did not leave a comment.

keely S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

keely S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bobby R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

William R.  |  Overall Experience 
Rating:
1.0

I consistently didn't hear back when I reached out regarding the issues I experienced over the past yr. I consistently could never get through on the phobe and would sit on hold for hours. My contract and unit was put in a random person's name and address due to this I was told I could not get information on this account . This error was supposedly corrected multiple times and never was. I was reassured that the storage would fit my belongings. There was a huge cement cylinder taking up the majority of the rm. I ended up having to switch to a more expensive room when this was discovered upon arrival despite explicitly inquiring beforehand.

Vanja C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elton c.  |  First Impressions 
Rating:
4.0

I had initially reserved a 5x5x10 and was shown this in the preview, but the actual locker was 5x5x6. This was reflected on the contract and will suit my needs but it felt like a bait and switch

Kevin S.  |  First Impressions 
Rating:
5.0

Beautiful experience as usual, and the manager outstanding!!!!

DUANE J.  |  Overall Experience 
Rating:
4.0

Had a good storage expericence with the exception that someone on my floor decided it was ok to store a cat in one of the lockers. I heard the poor cat scream over the course of a couple of week while I was moving things in and out of the place. First time, I thought I was hearing things but a week later I definately knew it was a stored cat. Whoever treated a cat like this should be held accountable legally. I called the office but no answer and the call forwarded to the main UHAUL customer service line. I told the rep about it and he wrote a note to managenement and I think it was taken care of. Which is good cause I was about to call 911, animal control, the media etc. This is extreme animal cruelty and I think better measures should be in place to not only check what people are storing but to hold them responsible if they break the rules or the law.

Aovaro R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

nauvilus c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

patrick i.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOROTHY J.  |  First Impressions 
Rating:
5.0

Good. personal

TOMAS O.  |  Overall Experience 
Rating:
5.0

The complete staff extremely efficient and professional have a very polite and kind Mgr Cynthia.

DUANE J.  |  First Impressions 
Rating:
3.0

Just not super happy with unit…building structure taking up about 1/4 of unit and rat poo all over ground w/trap inside unit.

Robert G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

crystal b.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deborah A.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Deborah A.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Deborah A.  |  First Impressions 
Rating:
5.0

Place is clean and well lit. The staff is pretty nice but def in need of security. Seems like some customers need supervision because there have been times when I felt unsafe.

ABNER SAL P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie M.  |  Overall Experience 
Rating:
5.0

The representative who helped me was hands down one of the best customer service people I have ever dealt with- in any service! Courteous, welcoming, helpful, funny- she even gave me a history lesson of the historical building the U-Haul facility was housed in!

Michael J.  |  First Impressions 
Rating:
4.0

Very atentive personel

Rommel S.  |  First Impressions 
Rating:
5.0

Easy and fast process!…

Alvaro C.  |  Online Move In 
Rating:
5.0

Excellent customer service.

Grace B.  |  First Impressions 
Rating:
5.0

The gentleman that helped me was awesome I was rushing and I know it was hard to work under that pressure

Ashley H.  |  First Impressions 
Rating:
5.0

Cynthia Zamora and her staff, notably Sally, are knowledgeable and helpful. I love dealing with them and that location

Shelley H.  |  Overall Experience 
Rating:
4.0

The storage unit was perfect!! The representatives were very helpful! ThankYou!!💐

DEBORAH e.  |  Overall Experience 
Rating:
4.0

Great facility. Alarm went off too often and was deafly ear-piercing. Some tenants were very sketch and loitered in the garage for no reason.

Andrew Z.  |  Overall Experience 
Rating:
4.0

There was some water damage to items in the unit. I was on a high floor and didn't expect that to happen. But overall the experience was good and served its short-term purpose. I will know in future to elevate items should I store again.

Sabrina K.  |  Overall Experience 
Rating:
5.0

Very pleased with this location

Myron P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

fatima p.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jerald m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lorraine b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aeriel W.  |  First Impressions 
Rating:
5.0

Great customer service! Manager personally checked me in and gave me a tour of the facility. She and her staff were helpful & personable. The storage rates were such a deal too.

Mia M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tishara C.  |  Overall Experience 
Rating:
5.0

Thank you for your professional staff.

MILDRED P.  |  First Impressions 
Rating:
3.0

All employees were great, accept for one young lady with a bad attitude and even worse customer service. I wish I had gotten here name. I do know she was not a manager

Relioues W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandy P.  |  Overall Experience 
Rating:
5.0

It was a great experience with the storage facility. Friendly staff and helpful employees .

FELICIA B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

STACIE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oonatheia K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kerric K.  |  Overall Experience 
Rating:
5.0

Navigating the website trying to determine which size space I should rent was easy, checking in in person was easy and everyone was so nice and accommodating. I like the security of this location regarding how you get into the building and I feel that my belongings will be safe.

Jennifer C R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tyler W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

crystal b.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Erica P.  |  Overall Experience 
Rating:
5.0

Your staff member was very Professional. Appreciative that He took the time to explain and show me the in’s and out’s of your facility in great detail(s) and the location of my unit. With the understanding of my current and future needs, personally, and business wise. All this was done just before closing time. I was very impressed!! — Thank You!!

Anton J.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

STACIE S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DESIREE D.  |  Overall Experience 
Rating:
5.0

Great straightforward experience. The facility is cleaned well and feels secure.

Daniel G.  |  Overall Experience 
Rating:
5.0

When I need a storage unit I will come back here.

Danielle C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janniht A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAIKA P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Quentin W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keshia E.  |  Overall Experience 
Rating:
5.0

El personal es atento

THOMAS O.  |  First Impressions 
Rating:
5.0

5 Star service love it....

yohoma b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karla E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valerie S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONY L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Russell Q.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRYANT W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

maurice c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tanmay G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sasha z.  |  Overall Experience 
Rating:
4.0

I had issue getting into the elevator. The system kept on checking me off. Had to go outside and back inside for checking. It was tedious

SERGIO H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammi S.  |  First Impressions 
Rating:
5.0

I felt the management and the workers were very helpful and willing to help clean areas and caring about their customers thank you you all I appreciate your time and your business.

Ceil S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DONNA G S.  |  Overall Experience 
Rating:
5.0

I had a awesome experience with everyone at the this storage location.

JOHN J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DONNA G S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nashawn F.  |  Overall Experience 
Rating:
4.0

The only problem I had was there was no air on. It was like a sauna inside. The staff was courteous, helpful and friendly.

Elaine L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tia H.  |  Overall Experience 
Rating:
3.0

Shortage of staff available to make sure that new customers are knowledgeable about the location of their locker and how to use the wipe keys. I referred someone and I had to show him everything.

Lydia T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joshua m.  |  Overall Experience 
Rating:
3.0

Even though I select yes on all above there was only one employee waiting on about 7 people, I think the store need to have at least 2 or 3 employees to help the volume of customer that they hid in that day and it took a long time for that 1 employee to check us out. And the store doesn't match other uhaul stores prices.

CHARLES R.  |  First Impressions 
Rating:
4.0

While the staff was helpful at the desk, they did not provide a map or walk me to the location of my storage unit.

Erica P.  |  First Impressions 
Rating:
5.0

Thank you very much for the wonderful experience And the a professional way delete me as a customer

Duane J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH G.  |  First Impressions 
Rating:
5.0

Anthony was very helpful! ThankYou!💐

DEBORAH e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

omar r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah A.  |  Overall Experience 
Rating:
4.0

The intake person was excellent. The facility policies were not. I should not need to pay extra for 24-hour access. That is just a yes or no on your customer input screen!!!!!!!!