ANGELA R.
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Comentarios de los clientes para U-Haul Moving & Storage of Brighton Park
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul Moving & Storage of Brighton Park
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jennifer g.
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Overall Experience
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Too expensive, and the staff could be better.
Edward c.
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First Impressions
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Very nice people at this location and so very accommodating. Mr. Garcia is a great leader for your company
Patricia F.
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Overall Experience
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I had been a customer for 4 years and things have improved so much. For example; the rotten problem has improved dramatucally, the storage area doesn't have a foul order or dead nice inside the vins. I rented two vins and because of change in management and staff, I decided to stay a customer for 4 years. However, the first two years as a renter were horrible but because I had an injury at work I couldnt lift anything heavy, that's why I stayed at that location for two more years. Then, I notice a great improvement and I've been very satisfy with the service overall.
MARCO Q.
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Overall Experience
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Muchas gracias
Jennifer A.
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First Impressions
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Good price, friendly staff
Barbara M.
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First Impressions
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Just keep up the good customer service skills
joshua g.
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First Impressions
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Great staff, very friendly and helpful.
Joseph M.
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Overall Experience
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All the employees and managers were top notch!!
olivia l.
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First Impressions
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great workers
Dan's H.
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Overall Experience
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Very happy with Office staff 💯
Michael D.
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First Impressions
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Very friendly and very professional. Polite and courteous answers all my questions in a polite manner. Very professional. Thank you
Ashanti C.
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First Impressions
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Everyone was very nice and helpful great customer service
Andrew S.
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First Impressions
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The experience was as I had hoped it would be.
Henry B.
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First Impressions
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The staff were incredibly helpful and kind.
Laura F.
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First Impressions
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I went there to rent a 10x30 on phone that was reserved a 10x30...instead I receive 2 10x15..unit wasnt long enough...and was held hostage there, not allowed to leave forced to rent a second truck when there were still 61/2 hours available on 1st truck, wasted 10 hours of time on use of minivan being stuck at facility unloading and reloading for 10 hours...being charged $500 a day to finishing packing a building whereas not getting any work there as was at 47th street location from around noon til 10pm. Reserved storage locker and will waiting for counter girl to prepare contract...she answered other call and made me stand there 25 minutes ...then finally finish rental...then took on tour of units left me standing in warehouse in my orthopedic book post amputation surgery to hobble around lost while they did something else. I am appalled at unprofessionalism, neglect and abuse by employees. Also reserved a truck at 2801 s. Pulaski and sat there for 3 hours trying to get different rental...which had a $50 Reservation guarantee be which I haven't received Your repeated lies and abuse are unreal. I am very upset to spend over $1000 in rentals and not get what I paid for.
Kendall Z.
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Overall Experience
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The women at the front desk and phones were very friendly and helpful 100% of the time. The woman who picked up and dropped off my storage pod also went above and beyond. Very pleased.
CRAIG B.
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Overall Experience
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I have used this facility for years. From storage to trucks. I have always had great experience with all the staff and the facility. It is safe and secure and clean and would definitely go out of my way to go here the next time I need anything. I have used other facilities and this location is definitely standout from the rest.
Kendall Z.
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First Impressions
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Staff member/front desk associate was very professional and helpful. Facilities were clean. Minimal wait time and streamlined move in process.
MIGUEL P.
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Overall Experience
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The people at front desk great costomer service! My congrats to them.
jaime m.
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Overall Experience
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Good customer service and got the truck for a full 24 hours in August at the same place when I moved in I was told they don't do the 24 hours anymore I ended up being charged like 160 180 for the rental because a csr didn't know what they where talking about or just dumb af. Anyways this time around the policy probably changed back I don't know. Thanks 47th homan Brighton park probably new management I don't know but you guys took care of me in a timely manner. Don't over work yourselves you guys are doing great
Marie M.
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Overall Experience
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The staff at this facility was so awesome very polite, understanding willing to work with you, very helpful the place was extremely clean and temperature appropriate they were very alert knowing who
crystal s.
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Overall Experience
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Only left because I moved to farther location
olivia l.
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First Impressions
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Nice workers Great customer service
LISA R.
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First Impressions
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The girl who assisted me was not clear about taking a hold of 100 dollar deposit. She told me my total was going to be 54.she didn't explain everything correctly. She needs more training
THERESA M.
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Overall Experience
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It was great for them to serve me and my husband the staff was great.
maria r.
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First Impressions
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The young lady that took care of me is good at her job.She has so much to give your company.
Michelle L.
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Overall Experience
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Best decision I made...
CARMEN H.
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Overall Experience
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Every one was always helpful and freindly,
gential m.
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First Impressions
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The manager is the best ALFONZO
Aida R.
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Overall Experience
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I would store in the future. Thank you!
Maurice D.
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Overall Experience
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Thank you for taking care of my items very helpful employees not rude very polite & professional they kept a smile & always willing to help & work with you will always use them for my storage needs.
Ignatius M.
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First Impressions
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Person that took care of me , plus manager were indeed GREAT !!
Abiathar C.
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First Impressions
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Great
SENYASEN C.
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Overall Experience
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Was easy to rent and fast The person was friendly and nice, Very good job And the better part was that they speak Spanish
idalia c.
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Overall Experience
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Wished there were longer access hours
DYNEISHA R.
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Overall Experience
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I have a reference number to follow up with. I would really appreciate speaking to a manager asap.
abiathar c.
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Overall Experience
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I will be renting a smaller unit hopefully within the next two weeks.
ARMINDA F.
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Overall Experience
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Great people
Alvin S.
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Reservation
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The service was good no issues thanks
Paul M.
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Overall Experience
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Dudely
olivia A M.
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Overall Experience
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Due to cancer I lost my job and instead of working with me they sold my belongings
Cynthia B.
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Overall Experience
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NO
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