Customer Reviews for U-Haul Moving & Storage of Bremerton

5,922 comentarios

2804 Kitsap Wy   Bremerton, WA 98312
(Corner of 6th & Wycoff Limited Parking)

(360) 479-5710

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(360) 479-5710

2804 Kitsap Wy
Bremerton, WA 98312
(Corner of 6th & Wycoff Limited Parking)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Quick and efficient.

Jason M. 
Clasificación:
5.0

He knew how to turn on the radio!

John D. 
Clasificación:
4.0

Was unable to check van in with app. It would not accept the picture of the milage and gas level.

JOSEPH K. 
Clasificación:
3.0

I reserved a furniture dolly and the location was sold out when we got there. Due to time constraints we had to do our moving that day; not having that furniture dolly really made our moving ten times harder than it needed to be. The sales rep tried to sell my boyfriend a furniture dolly rather than allow us to rent it. We won't be using this location again.

Sarah A. 
Clasificación:
1.0

The 15' truck I rented was in terrible shape. There was an exhaust leak which made driving the truck very loud and made the cab smell while driving. The seatbelt sensor was also broken, which beeped the whole time I was driving and was very annoying. Management at the Bremerton, WA location said they also knew about this, but did not bother to tell me before hand. There was also a leak in the cab that dripped water on the driver side. I asked to receive a credit from the Bremerton location for them knowingly giving me a truck in bad condition, but they said there was nothing they could do. This is unacceptable and some of the worst business practices I've seen yet. If this is the best Uhaul can do I will take my business rental needs somewhere else and encourage others to do so as well.

AARON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

They actually come out and unhooked the trailer for us. We never even had to get out of our vehicle.

VICTORIA P. 
Clasificación:
3.0

El cliente no dejó un comentario.

BARBARA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lori Ann T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BELINDA ANN B. 
Clasificación:
3.0

Again staff good , trailer not intact 12 ft long inside. Ended up renting extra days over inches of space.

Edmund K. 
Clasificación:
1.0

Reserved a 20ft truck two weeks prior, arrived to pick up and was told we have no trucks available to rent. Employee says all I have is a van. Desperate, I wait in the lot for one to arrive. Employee advises I have a truck but it's much smaller than the one you reserved, take it or leave it. I had no choice. Smaller truck more trips back and forth, mores miles, more fuel. Made move day into our new home a stressful experience.

SAM M. 
Clasificación:
5.0

Very smooth and easy check in process and they hooked up the trailer quickly. Helpful staff.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEAH B. 
Clasificación:
3.0

El cliente no dejó un comentario.

TYLER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leah P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Damian L. 
Clasificación:
3.0

Location was hard to access from street from one direction. had to drive around lot to get to drop off point.

ERNESTO V. 
Clasificación:
4.0

Had to wait to have trailer hooked up as it appeared there was a lack of enough personnel to handle all their tasks.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan D.  |  Overall Experience 
Clasificación:
3.0

There is limited parking available, and the vehicle was sprayed with something very perfume like that made the seats sticky. I actually got a headache riding in the cab.

Megan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELDON B. 
Clasificación:
5.0

Your mask policy is an ineffectual fear based disconnect from the published science.. This would be included with any otherwise favorable recommendation. This stupid shit ends when we say it ends. Act like it.

MICHAEL PAUL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL M. 
Clasificación:
5.0

There were difficult, willfully ignorant customers ahead of me. The staff at all times remained professional, helpful, and managed to get those customers serviced. Jedi superpowers right there.

WAYNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth N. 
Clasificación:
4.0

There was nail in tire upon inspection before driving off lot. The staff on duty that day were so busy there was not person avaiable to start pre drive inspection at 1st. Staff was very pleasent and helpful through entire process.

Leona F. 
Clasificación:
2.0

Upon checking I was told to do a walk around and use my phone to verify gas etc. The gas was at a certain level bit the truck was parked on a hill. When I started to drive the guage settled and it was lower than what I had agreed to. I filled the tank to where it was but was told that I was basically liying and was charged an additional fee for fuel. Very disappointing and rude. Not hiw customer service should work.

DANIELLE B. 
Clasificación:
5.0

These guys were super efficient. The drop off took maybe 4 minutes!

Cheryl P. 
Clasificación:
3.0

Get better equipment. The truck we rented was horrible.

Donald S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRANT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melba T. 
Clasificación:
5.0

They helped me to fix my light hookup prior to the rental date. They were very good to work with. Nice people and very efficient.

ELOYSE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARYA J. 
Clasificación:
5.0

Excellent customer service. Everyone was a nice and Hellas can be. Thank you so much for the nice experience

LESLIE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
1.0

For the second time in a row, this location overcharged me and had to issue a refund. Get it together.

ANDREW JOHN G. 
Clasificación:
3.0

El cliente no dejó un comentario.

ADAM KRISTOPHER W. 
Clasificación:
3.0

Conveniently located.

Paul B. 
Clasificación:
5.0

These guys made it so painless when I returned the truck and auto transport. They even reminded me I had money coming back to me I had totally forgot about. And were already working on returning my wallet and phone I left behind. Thank You. Thank you. Thank you Uhaul.

LAWRENCE M. 
Clasificación:
5.0

Uhaul knows what they are doing. Easy and painless. Even after a fender bender I was so appreciative of the way all the employees made sure I was made to feel no guilt. Thank you. Thank you. Thank you Uhaul.

Lawrence M. 
Clasificación:
5.0

I was impressed with the service. The personnel was fantastic and very helpful.

LEONA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUFFY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
4.0

They need to replace the shock of tires and steel. Also, they need to clean dust everywhere inside the driver's and the passenger's side.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elisa O.  |  First Impressions 
Clasificación:
5.0

Had to book a truck last minute and everyone was very helpful and accommodating. 10 out of 10 would recommend.

KATIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER M. 
Clasificación:
5.0

Fix your reservation app so that a big pop up appears when rental location is automatically changed. I started with Bremerton and when I picked the vehicle I wanted it switched me to a Seattle location. Seattle is either 65 mIles or a one-hour ferry ride away â€" so more than three hours total out of my way to fetch the vehicle. I did not discover the problem until I came in to pick up the rental. They didn't have anything available that was even close. They took my name and number and told me someone would call me shortly to discuss options. No one ever did. After some fruitless research on my own I ended up calling the Bremerton store back and begging them to rent me something … anything! I ended up with an uncovered trailer that was three times larger than I needed and it was raining cats and dogs. I'm pretty unhappy overall with UHaul but the folks at the Bremerton store were great.

Joy S. 
Clasificación:
3.0

El cliente no dejó un comentario.

GEOFFREY M. 
Clasificación:
2.0

El cliente no dejó un comentario.

DYLAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elisa O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

VIRGINIA Z. 
Clasificación:
1.0

Start over from scratch. Worst rental experience ever. I was lied to, sent on wild goose hunts, given equipment that didn't work properly, called a lier and spent three whole days just trying to get a working trailer. And I mean dealing with u haul for over eight hours each of those days. Employees were terrible and their management was even worse and I'm guessing the management above the store manager is just as bad since ive made two requests to speak with them and four days later still nothing. as a business owner myself I'm disgusted with the service and it ended up costing 200 in fuel and almost 4000 in lost revenue thanks to u haul. This is my third really bad experience with U-Haul and each one seems to get worse. And with the first bad experience and this now third bad experience being so bad I'm considering legal action and I honestly think I have a hands down no questions asked who's at fault lawsuit on my hands. I wish I could say something different or that it was just this one location but it's been at two completely different locations over a year period and it's clear u haul is a poorly trained, only for profits and gives zero care about customer service or satisfaction. The word would be a better place without uhaul and their employees.

MATTHEW L. 
Clasificación:
5.0

Staff was super friendly and got me set up and hooked up right away with my trailer. They did all the work and made it super easy.

GREGORY A. 
Clasificación:
5.0

I appreciate the customer service and felt that they were courteous and patient,

LAURA LEAH V. 
Clasificación:
3.0

El cliente no dejó un comentario.

GEORGE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron S. 
Clasificación:
5.0

Gracias

MICHEL M. 
Clasificación:
5.0

Staff was friendly, fast and efficient. Wonderful customer service. Gracias

DANIELLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH M. 
Clasificación:
5.0

Great service fast out

JOSHUA JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK H. 
Clasificación:
1.0

Location allowed the trailer to be rented with two old tires, one was not even an approved uhaul tire it was a spare from road side assistance and never replaced. We had a blow out in Wisconsin, tornado watch in effect and I'm pregnant. we were so lucky that the uhaul in osseo stayed open and replaced the tires otherwise we would have to have waited 2 hours to get assistance from road side. The Osseo location went out of their way to help when we called in a panic.

Brittany L. 
Clasificación:
4.0

Make sure window wipers are not 'Rotted / Dry' and wiper fluid is topped off.

Tomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corinna O. 
Clasificación:
3.0

We only had 1/4 tank of gas which was a pain as we had to fill to use and fill to return. Should have started with a full tank. We were told that our reservation changed to be contactless and after you go though all the steps online to rent the van, we still had to go inside and stand in a long line to get the keys.

Bryan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACEE A. 
Clasificación:
5.0

The store experience was fine, except for when I returned the vehicle I was charged an additional $75 and I have no idea why. Not to mention the truck ran REALLY bad, and was so loud that I couldn't hear myself think. Pretty embarrassing. Other then that it was great.

JULINA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lois B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANA F. 
Clasificación:
5.0

Was a great experience. The Humans were kind.

Loretta B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
3.0

I was scheduled to pick up at the federal way location but i was forced to drive to Bremerton since the 26 foot truck was not returned by the time i was scheduled to pick it up.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
4.0

Was super patient and helpful in correcting mistakes from pickup location.

Kamau P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William O. 
Clasificación:
1.0

The furniture movers we reserved were not there when we picked up the truck and we had to go somewhere else to get some. Had we known the items I reserved weren't going to be available when I went to pick up the truck, I wouldn't have gone with uhaul. The staff members we dealt with regarding our rental were rude, unprofessional and made no attempt to make it right. I lost several hours of my day due to this set back (employees looking for the items, issuing a refund and then having to drive to another town to purchase furniture movers) and all i got was an, "I don't know, i guess we're all out." I was very disappointed with the lack of customer service i received and will not be doing business here again.

Clint L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG S. 
Clasificación:
5.0

Promptly and courteous

Gary P. 
Clasificación:
1.0

The uhaul service associate was rude and unwilling to rent a trailer to us. Her reasoning was that they only had a few trailers and only wanted to rent them for local use. This forced me to call the corporate uhaul phone number in order to rent a trailer from this location.

CHRISTINE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONOVAN W. 
Clasificación:
1.0

I had to come back 3 different times to get my hitch installed due to complete lack of communication on your part and not being able to get ahold of the store. Do better.

KRISTINA M. 
Clasificación:
5.0

I think the box truck I rented needed transmission inspection

ROSA R. 
Clasificación:
5.0

excellant service really like the two women.

ROBERT F. 
Clasificación:
4.0

Customer representative was very knowledgeable and friendly and very helpful, h

KIRK J. 
Clasificación:
1.0

I didn't d not get what I reserved which inconvenienced me and cost me more for gas. This is the second time I have been disappointed..and why can't you have more rental options in Port orchard. Going to Bremerton is an inconvenience.

Tammy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC M. 
Clasificación:
5.0

Excellent service.

ANTHONY W. 
Clasificación:
4.0

tell them to bring a tool if dropping off after hours so they can unscrew the trailer. I had to take it home and get up early to be there when the office opened.

DIANNA F. 
Clasificación:
2.0

Truck was in poor condition. Trash left in truck from previous user

CHAD D. 
Clasificación:
4.0

El cliente no dejó un comentario.

David G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

donna N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mamadou S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

David G.  |  First Impressions 
Clasificación:
5.0

Good location

robert s.  |  First Impressions 
Clasificación:
5.0

The 3 young guys that run the front , are great . They make it as easy on U as they can . There just great!!!!!

Alice W.  |  Overall Experience 
Clasificación:
1.0

When i made the reservation 5/26/21 for 26' truck and rental unit, the rental unit was advertised to be free for the 1st month. I noticed immediately after confirming the reservation that I was charged $89.95. I sent an email right then saying this was to be free and to cancel if there is a charge. As of 06/01/21 I have not received a response nor a refund for this amount. The storage unit was not used and is not going to be used, I did not want it if it was not free for the first month as advertised when I made the reservation.

JANI B.  |  Online Move In 
Clasificación:
2.0

I was on deployment and they messed up my payment method, so i kept getting letters and calls about me not paying my bill. They also called and said the lock (that we bought from their store) was not a valid lock and threatened to cut it. Just overall a bad experience. Thankfully there are laws in place that prevented them from throwing out my stuff.

Erik R.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
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  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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