Customer Reviews for U-Haul Moving & Storage of Boone

4,792 comentarios

849 NC Hwy 105 Byp   Boone, NC 28607
(S Of Coca Cola Plant)

(828) 297-1723

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(828) 297-1723

849 NC Hwy 105 Byp
Boone, NC 28607
(S Of Coca Cola Plant)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
5.0

Fast and easy transaction.

Brian F. 
Clasificación:
4.0

I called to inform location I was running a little late (90 minutes) and returned the truck with 3/8 more fuel then when I picked it up “an they still charged me for an extra day”..!!!

Rick R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sherri H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynne L. 
Clasificación:
5.0

Fix driveway coming into the lot

Al S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kari S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

George Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Austin J. 
Clasificación:
4.0

The pick up truck was very adequate for the purpose of me needing it, home improvements. Although I received the vehicle unclean, dog hair, dirty floor mats, and smelled of cigars, it really doesn't bother me. I get it, it's a uhaul rental, no worries. The truck was reliable, fairly new and the location was clean, nice shop. People were great, and very helpful. 

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC G. 
Clasificación:
5.0

Michelle! The woman who helped us yesterday was very professional, helpful and polite. It literally only took Michelle no longer than fifteen minutes for us to complete our two rental units. We also added U-Haul's insurance for both units because of Michelle mentioning it us. We had no clue until yesterday about the insurance your company provides when renting one of your unit. I've rented y U-Haul's units for years and your company's insurance has never been mentioned to us before until yesterday. We do have home owners insurance but for the quote Michelle gave us for both units to be insured by U-Haul we couldn't resist. Michelle is definitely a keeper. Thanks, Karl Smith Boone, N.C.

KARL S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl F. 
Clasificación:
5.0

Employees all always helpful and friendly.

Rick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia S. 
Clasificación:
5.0

Uhaul made moving so easy!

Wendy W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

hilary h.  |  Overall Experience 
Clasificación:
5.0

Easy rental and great service.

don G. 
Clasificación:
1.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

I can't say enough about this location. I have rented from them at least 3 times and every time has been a great experience. The staff are very friendly and helpful and the equipment is always clean and in great shape.

Margaret W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
4.0

Very easy return. I wish they would have come out looked at the truck with me verified mileages gas gage They did go out after because the called us back for our keys that we left behind. Overall very good experience

Cynthia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick W. 
Clasificación:
4.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

The person that greet and helped us was so friendly and extremely helpful!! Made the end of our trip very positive! Thank you!!

Denise M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas E. 
Clasificación:
5.0

The van was clean but the back tires are bald in the middle. This made our trips pretty frustrating. We needed to move one more load of furniture l, but decided not to because it started raining and we worried that the traction would be even worse. The van had less than 17,000 miles on it, but the tire ls definitely need to be changed. Your staff is awesome! Very kind and professional. I didn't get a chance to speak to them directly about the tires since there was another customer checking out.

Andrew S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer W. 
Clasificación:
5.0

I have been using this uhaul storage facility each year since 2020 storing my girls dorm room items during the summer months. They staff is always helpful and friendly and the facility is well maintained.

Benita V.  |  Overall Experience 
Clasificación:
4.0

Have truck vacuumed out and sent to maintenance - received warnings from the truck itself that it needed to have maintenance

Leah M. 
Clasificación:
2.0

The truck was not serviced before pick up. The gear lever failed soon afterwards. I do not believe the truck had been checked before customer pick up.

Abhijit R. 
Clasificación:
4.0

Jennifer the General Manager was nice and helpful. She made the attachment of the trailer to my Jeep very easy.

MARSHALL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas T.  |  Overall Experience 
Clasificación:
3.0

Don't contact me after I drop off my uhual the next day saying I haven't dropped off my uhual. Keep better track of your trucks

Cameron A. 
Clasificación:
5.0

I had a wonderful experience renting a van from the Boone NC location. My check in time was short and the van was brand new and easy to drive. I was able to move what I needed and returned the van with a very short check in process. I would highly recommend this location.

Donna M. 
Clasificación:
1.0

Given a truck that felt like the transmission was going out. Got to where I was going truck wouldn't start. Had uhaul call mechanic then truck starts all of a sudden. Then turn the truck in on time and uhaul tries to charge me extra. A bunch of crooks

tommy M. 
Clasificación:
5.0

The return was simple and fast. A pleasure doing business with the guys in Boone.

Edwin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrin S. 
Clasificación:
5.0

Great dealer for drop off or pickup. Very personable and prompt service.

Brian F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEANNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark O. 
Clasificación:
5.0

Matt and Jennifer did a great job! It was extremely busy, but they handled everyone with care. Had three transactions over two days . Very patient and helpful.

ROY B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Arianna S. 
Clasificación:
5.0

Gen Mngr Jennifer was very helpful in this contract, during a VERY BUSY month of families moving students back to college, Give her a raise!

Fred F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim M. 
Clasificación:
5.0

Excellent service

Ramon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chloe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cole E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUS H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anna C. 
Clasificación:
5.0

Mobile check-in experience was great! We needed the truck earlier than the location was open and it was a simple process to check in and get the truck picked up!

Candice T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman A. 
Clasificación:
3.0

Inside of cab was still quite dirty. She gave it a very quick spray and wipe down inside as I was looking over the vehicle but I still had to clean it myself after I brought it home. Next time vehicles should be vacuumed and thoroughly cleaned inside if they need it before they are presented to the customer.

Christopher E. 
Clasificación:
5.0

The sign posts were pretty clear, and they made it pretty effortless to drop my trailer off. I was relieved after the owner of the assigned drop off location in banner elk informed me that he had no room. I wish I had been able to come here first, but these guys knew what they were doing and made it super super easy.

William M. 
Clasificación:
5.0

Nothing I can think

Douglas E. 
Clasificación:
3.0

It was a little confusing signed said one thing like to returns and after parking on a very busy Highway had to go into office. Then he told me to drive in the exit side. Then had to wait for this to get my trailer checked in. Then had to back the trailer in a tight space(iCant even drive the damn thing forward)

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE R.  |  Overall Experience 
Clasificación:
5.0

Great staff. Very helpful and friendly.

JEFF H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Van J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lara h.  |  Overall Experience 
Clasificación:
2.0

Verbally explain the after hours fee. Was not made aware. Was also told that the van could be returned at 10 PM, even though the paper indicated 9 PM. Customer service the next morning wasn't welcoming or polite when asked to explain the $20 charge.

Mabeki M. 
Clasificación:
3.0

You need more than one employee.

Bruce H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
4.0

Only complaint is maneuvering with so many trucks parked in front of storage unit

gina d.  |  Overall Experience 
Clasificación:
5.0

Turn-In was Easy and lightning fast! TY!

Robert R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hope S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laralea H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Catherine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan P. 
Clasificación:
3.0

It was difficult to find parking/a drop off area because there were so many vehicles everywhere. They also need upgraded POS machines because it took about 30 mins to process my transaction and would not take my debit card at all.

MARY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zackery M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SARAH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elena D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jonathan P.  |  Overall Experience 
Clasificación:
2.0

When checking out the vehicle I specifically asked 2 questions. 1. Will I be refunded any mileage I paid for but didn't use? 2. If I finish with the truck early can I return it safely and hope do I do that sheet hours. I was told yes, I should be refunded mileage I paid for and didn't use. And if returning after hours to just park the truck out front and put the key in the drop box. Imagine my surprise this morning when I received notification that I was charged a fee of $20 for returning the truck early. So beware... who knows what they charge if you are late!

Nancy L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES KEVIN S. 
Clasificación:
5.0

Excellent experience. The staff was courteous and easy to do business with.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom M. 
Clasificación:
5.0

Larger parking area

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ethan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Simon A. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marc W. 
Clasificación:
5.0

El cliente no dejó un comentario.

rodney T. 
Clasificación:
5.0

Again super friendly employees and easy drop off.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete T. 
Clasificación:
4.0

People were helpful and fast. Location is small.

Kendle G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sidney S. 
Clasificación:
5.0

We had a big snafu happen. The staff went above and beyond to help us in our situation. We are so appreciative of everything they did for us. Would highly recommend them. Kudos for being wonderful people!

Teresa R.  |  First Impressions 
Clasificación:
1.0

Full of mice, and water got into our unit

Jason C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kimi p.  |  First Impressions 
Clasificación:
5.0

Thank You so much. I we truly appreciate you very much

Natalie H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERICK R.  |  Overall Experience 
Clasificación:
5.0

They have been very helpful and communicative with me about everything. Great staff to work with.

Christian A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron W.  |  Overall Experience 
Clasificación:
5.0

Jennifer was so helpful. She went above and beyond to help me with renting a truck and storage. She is knowledgeable and is willing to help if she is able. I appreciate people who put that extra something in their customer service. Thank you Jennifer!

Treecie K.  |  First Impressions 
Clasificación:
5.0

Jennifer was a big help and very professional!!

lynn s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES T.  |  First Impressions 
Clasificación:
2.0

I lost about $15,000 of belongings due to a warehouse fire caused by a person who was living in one of the units. Not secure. No way. Not happy. No way. Will never use this facility again. Will not recommend it to others. Compensate me for my loss due to your negligence and I might be happier.

mary m.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

angela m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LAWRENCE W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

roger c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim T.  |  Overall Experience 
Clasificación:
3.0

The storage unit was overrun with mice. Presumably neighboring tenants were storing food in their units. I had to routinely stock a lot of poison bait in mine to prevent damage to my stuff.

Keith L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elmer B.  |  Overall Experience 
Clasificación:
5.0

The friendliest place I have used. They helped me decide what I needed for my move and I was accommodated. Will was great!!! And the lady that I talked to on the morning of the 23rd was very sweet. Yes I would rev one d the dealership there in Boone North Carolina. Thank you guys for making this easier

Benita F.  |  First Impressions 
Clasificación:
5.0

Great staff!

Rebecca P.  |  Overall Experience 
Clasificación:
5.0

Thank you for a great service, all was clean and ready to use when we needed it.

jennifer p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted G.  |  Overall Experience 
Clasificación:
5.0

Very easy process. Will return!

Patricia J.  |  Overall Experience 
Clasificación:
5.0

U-Haul has always been there for me. I always get excellent service. Highly recommended! The folks in Boone are top notch!

Charles M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elissa K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brett b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly N.  |  First Impressions 
Clasificación:
5.0

Jennifer was really good, efficient and professional! She is outstanding!!

chris g.  |  First Impressions 
Clasificación:
5.0

We did have issues with the door sliders needing to be replaced on a few units. Management did take care of the problem.

Kristen W.  |  Overall Experience 
Clasificación:
5.0

Everything is outstanding!

Charles M.  |  First Impressions 
Clasificación:
5.0

I’m not a fan of uhaul as a company but Jennifer was always wonderful and helpful.

Lisa N.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Coleen` A.  |  Overall Experience 
Clasificación:
5.0

My daughter and I had one item left in the storage unit and could not put on the truck ourselves. One of the ladies at the front desk offered to help us get that one item into our moving truck. Saved a big headache from coming. She is an amazing person. I didn't get her name, she has blonde hair and a little overweight. God bless her.

Diane T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George J.  |  Overall Experience 
Clasificación:
5.0

The woman that helped me was really kind and patient. She made a tough day of moving light and sweet for a moment. She was really wonderful and helpful with everything. Did have a charge for a dolly that I didn't get but I don't think that's on your end I think it was assumed by uhaul. Again appreciate the great service. ¡Gracias!

Lisa N.  |  First Impressions 
Clasificación:
3.0

Bummy vibes but nice faculty

Seton I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jenny r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGELA B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donnell S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA L.  |  Overall Experience 
Clasificación:
5.0

Will and Olivia were awesome!!!

CYNTHIA L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George J.  |  First Impressions 
Clasificación:
5.0

Easy with friendly, professional customer service!

Paula S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

susan j.  |  Overall Experience 
Clasificación:
5.0

The staff was great. Will was very helpful.

Stephen J.  |  First Impressions 
Clasificación:
1.0

Mike and Zach, employees at U-Haul in Boone were professional and helpful but unfortunately, a new employee Jennifer did not answer the phone, nor return messages nor try to help us in any way. We spent about $1000K on 3 moving trucks over a 3 week period. 2 of the rentals entitled us to 2 months of free storage. I was told that I could use those consecutively but when I tried to call and verify at the end of the first month, I could never get through to Jennifer who needed to make the decision. Her ineptitude caused me to go over the first free month and since they did not honor their word and let me have the 2nd free month, I had to pay a whole month's rent for storage of a simple antique desk. I was entitled to 2 free months. The greed and unfriendliness makes me want to never recommend UHaul in Boone on hwy 105.

Michael F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donnell S.  |  First Impressions 
Clasificación:
5.0

The two gates were open all the time as they both were struck by vehicles in attempts to enter/exit. These folks go above and beyond for the customers

JOHNNY T.  |  Overall Experience 
Clasificación:
5.0

Mike and his team worked hard to find me a solution to my moving needs within a very short window. The processes he used to expedite in such a smooth manner gave me confidence to trust his recommendations. I support promoting this business to my friends and and anyone that has needs similar to mine.

JOHNNY T.  |  First Impressions 
Clasificación:
5.0

Customer service and storage units were first class and exactly what we needed. If you need storage in Boone, this is the place to go

McDaniel B.  |  Overall Experience 
Clasificación:
4.0

The facility was great. The online billing was not so good. I could not pay my bill until the day it was due. Until then, it showed a Zero balance due. With the first month free, it was misleading that my bill on month 2 was zero dollars as well. I received a late notice and paid the $15 late fee. If I had been notified that it was due, even the day of, I would have paid on time. Please considering allowing people to prepay and not have to wait until the day off to pay. I am aware there is an automatic payment option, but my rental was so short I did not want to use this feature. Gracias.

Michael M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

CLAY H.  |  Overall Experience 
Clasificación:
1.0

Our confirmed reservation for a 20' truck was 'bumped' therefore we had no truck for moving. This was college move out/in weekend. The staff showed no concern at all and offered no solutions. We decided to rent a storage unit for 24 hours to be able to store and protect the large amount of home items we needed to move. The staff made no efforts to help or support us. Actually acting quite aloof about the whole issue. Not their problem, they didn't care. We rented a 10x10. As we were moving in to the unit, one staff member repeatedly was very aggressively driving past us, on a corner, and loudly telling us we had to move out of the way. It was unnecessary to be so aggressive. We were trying to stay out of the way with very little room to park our vehicles to unload/load. Other clients managed to get around us fine. I would never use this site again, nor Uhaul and I will be SURE to inform my friends/family of this nightmare situation. The biggest issue I have is the absolute lack of care or concern by the staff that Uhaul had caused this problem for us. We had our reservation and Uhaul didn't follow through with the vehicle.

Lisa Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia O.  |  Overall Experience 
Clasificación:
4.0

My only comment is that we also tried to book a truck/ van/ tow for yesterday and were told that there were non available. It was frustrating doing frequent trips to the unit with our cars and seeing several trucks etc lined up in the facility. moving took a lot longer than it should have done , a van or tow would have meant we could have done it in one go.

PETER I.  |  Overall Experience 
Clasificación:
5.0

Very professional and friendly staff and the lot was exceptionally clean .

THOMAS W.  |  Overall Experience 
Clasificación:
5.0

Extremely easy experience. Have already made multiple recommendations to peers. Gracias.

Susannah b.  |  Overall Experience 
Clasificación:
5.0

Nice people, nice facilities

William S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarean G.  |  Overall Experience 
Clasificación:
1.0

They lost my information, broke into my unit, and moved my things, and as a result broke some valuable plate ware that is been in my family for three generations.

JASON H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher w.  |  Overall Experience 
Clasificación:
5.0

This is a clean and safe place.

Patrick M.  |  First Impressions 
Clasificación:
2.0

After being under the impression I had my storage unit reserved, I moved ALL of my belongings into Boone as I'm searching for a home and after arriving at 4:30 in the office I was told my storage unit was not available and that they were closing soon so I couldn't see what size the next one below was. That WOULD NOT hold all of my belongings And now I am homeless with no where to keep my things. Extremely disappointed and unprofessional. I spent my entire day stressed and that's not something I could forget. The customer service was not the best To day the least.

CHLOE M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Melanie T.  |  First Impressions 
Clasificación:
5.0

The staff that assisted me was very helpful and friendly.

Benita V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey M.  |  Overall Experience 
Clasificación:
5.0

I'm a repeated customer and I'm always treated great,Mike and the staff are top notch

John C.  |  First Impressions 
Clasificación:
5.0

They went over and beyond to help me !

Kari M.  |  Overall Experience 
Clasificación:
5.0

Great place

William S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa C.  |  Overall Experience 
Clasificación:
2.0

The place seemed in disrepair (the gate to the facility was actually broken and remained open all the time) the monthly cost of a unit isn't prorated (we only used about half of the month at the time of our departure) and the unit we were originally set up with looked like it had a homeless person living in it (sleeping bag, microwave, yellow rice packet...) The only reason I'm not indicating "poor" for overall experience is because Olivia, the college student who seemed to be running the show both times I went into the office, was getting it done. She provided good customer service and seems like she's got a bright future ahead. But ultimately the facility's condition caused my wife and I to find storage elsewhere.

lee m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bree K.  |  First Impressions 
Clasificación:
5.0

I was assisted by Will and he was very professional and informative. He was able to answer all of my questions and get me a unit that met my needs while being efficient but friendly! Super quick and easy process

Erica a.  |  First Impressions 
Clasificación:
3.0

Disappointed to find that storage rates are not pro-rated upon moving out. I moved out a week after paying my storage fee, but I'm sure uhaul has already moved someone into the space I just gave up. Getting in and out was often a pain. The back gate has been broken, so you had to use the front gate (which was never closed) only to find it was often blocked by trucks getting checked in/out.

Matt B.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

james h.  |  First Impressions 
Clasificación:
5.0

Easy access and clean equipment.

Kathy C.  |  Overall Experience 
Clasificación:
5.0

Very fast and easy.

Riley R.  |  First Impressions 
Clasificación:
1.0

Extremely rude, very disappointed.

Daniel F.  |  Overall Experience 
Clasificación:
3.0

Too expensive compared to other storage facilities in the area. Too shard to access - seemed there was always a rental truck or trailer being checked in/out blocking the road !

Richard S.  |  Overall Experience 
Clasificación:
5.0

Donald runs a clean safe professional facility and is always helpful and friendly.

Tina J.  |  Overall Experience 
Clasificación:
5.0

Always helpful and Courteous! Mike was Great to work with!

Dianne P.  |  First Impressions 
Clasificación:
5.0

This was near the end of the day, ie closing. The person was VERY helpful, came to storage unit to assist. They were great. Very good experience!

Oscar K.  |  First Impressions 
Clasificación:
5.0

Excellent customer service

John C.  |  First Impressions 
Clasificación:
4.0

Eveything was fine except when we took our mattress and box spring out it smelled terribly. Like moth balls. We couldn't get the smell out and it smelled up my sons apartment. Ended up having to buy

Lynne E.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

James C.  |  Overall Experience 
Clasificación:
5.0

Good experience. Would use again.

Bruce F.  |  Overall Experience 
Clasificación:
2.0

Some of the employees were very rude.

Robin H.  |  Overall Experience 
Clasificación:
5.0

N/C

Nastajah H.  |  Overall Experience 
Clasificación:
1.0

Worst U-haul facility I have ever encountered, they are racist and unprofessional.

Monte' L.  |  Overall Experience 
Clasificación:
4.0

Good service.

emily c.  |  Overall Experience 
Clasificación:
2.0

Olivia was rude and did a horrible job conveying to me that the truck had to be returned that night to avoid overcharges. Would not recommend

James B.  |  Overall Experience 
Clasificación:
2.0

Rosen traps in storage unit

Joan M.  |  Overall Experience 
Clasificación:
3.0

Not enough staff to handle customers. Wait time was excessive.

cynthia B.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful. I would recommend this location to anyone needing these services.

Dianne L.  |  First Impressions 
Clasificación:
5.0

My experience with Boone Uhaul was fantastic! Don and his staff were super efficient and friendly with both truck rental and storage unit rental. I would recommend them to anyone.

DAVID S.  |  Overall Experience 
Clasificación:
5.0

Well run facility

gwinn H.  |  Overall Experience 
Clasificación:
1.0

Owner was rude and NEVER fixed an issue with my door that prevented me from closing it on my own.

INDIA M.  |  Overall Experience 
Clasificación: