Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The guy at the service desk was very patient, professional and took the time to explain everything to me in detail. Great experience overall.
Enein V.
Clasificación:
5.0
El cliente no dejó un comentario.
THOMAS B.
Clasificación:
5.0
El cliente no dejó un comentario.
TRACY K.
Clasificación:
5.0
This was my first time renting a trailer. Everyone at this location was kind, helpful, and understanding.
Lynnea W.
Clasificación:
3.0
El cliente no dejó un comentario.
Jessica P.
Clasificación:
5.0
El cliente no dejó un comentario.
Thomas R.
Clasificación:
5.0
Very secure and safe. Clean. Plenty of carts.
Denise B.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Denise B.
Clasificación:
5.0
El cliente no dejó un comentario.
Gail B.
Clasificación:
5.0
To make a long story short. I am UHAUL fan. The process is quick and easy. Associates and managers were kind and helpful. I definitely rent from UHAUL Bolingbrook again!
JEREMIAH C.
Clasificación:
1.0
We never got our refund, one of them the workers were highly rude and they gave us the wrong truck, charged us for something $20 more.
Keovyonne L.
Clasificación:
5.0
El cliente no dejó un comentario.
KJVICK C.
Clasificación:
4.0
El cliente no dejó un comentario.
Scott C.
Clasificación:
5.0
El cliente no dejó un comentario.
Deborah B.
Clasificación:
3.0
I had reserved the truck several weeks in advance, at that time I saw 6 locations with the size truck I reserved in the town I lived and the closest was a few blocks away. the night before my pickup I was informed that the nearest truck was 50 MILES AWAY! this cause delays in an already very long move and added expenses as well. all I was given was some extra miles and an extra day with the truck (moving across country had us on a tight schedule so the extra day did not help much) and no discount despite the massive incontinence this caused and added expense such as additional gas. I know of family who have not been able to get a truck at all on the day they had it reserved for as will. Due to this I cannot see myself recommending UHaul to anyone or using the serves again unless I had no other option.
Derek S.
Clasificación:
5.0
The service at this location is just really fantastic. Staff was knowledgeable and helpful. I have other needs for rental vehicles and look forward to renting from you again. And I will make sure I tell my friends about this positive experience!
Art P.
Clasificación:
3.0
All ok
Joseph D.
Clasificación:
4.0
El cliente no dejó un comentario.
Jackie D.
Clasificación:
5.0
Trailer was ready and I was on the road in less than 10 minutes.
John B.
Clasificación:
5.0
The guys at this location were extremely helpful and kind! They would always be there to help with anything we needed. I would refer his location to all my friends and family.
Liliana R.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Doug R.
Clasificación:
5.0
El cliente no dejó un comentario.
James H.
Clasificación:
5.0
El cliente no dejó un comentario.
Moises L.
Clasificación:
5.0
El cliente no dejó un comentario.
thomas b.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
David F.
Clasificación:
5.0
El cliente no dejó un comentario.
TERESA S.
Clasificación:
5.0
Thanks for everything I really appreciate y’all service
Dominique C.
|
Overall Experience
Clasificación:
3.0
When a reservation is made it should be honored. No excuses about the truck not be returned. There should have been enough trucks available to accommodate reservations just in case a customer do not return on time. The customer rep act as though my time was not valuable.
Lois W.
Clasificación:
5.0
El cliente no dejó un comentario.
Venetia B.
Clasificación:
4.0
El cliente no dejó un comentario.
Stephanie Y.
Clasificación:
5.0
El cliente no dejó un comentario.
Richard M.
Clasificación:
5.0
Quick check in and check out
Alexander S.
Clasificación:
5.0
El cliente no dejó un comentario.
JACOB R.
Clasificación:
5.0
Seal was broken to dolly and was not secured properly prior to usage
JOSE S.
Clasificación:
5.0
El cliente no dejó un comentario.
JOHN Z.
Clasificación:
5.0
El cliente no dejó un comentario.
John D.
Clasificación:
5.0
The van was exactly what we needed. I greatly appreciated the lady I talked to telling me that a weekly rate would work out for us at a better price…but didn't have to keep it after I was done….that customer service with 10 stars
Carolyn H.
Clasificación:
4.0
The crew that picked up the U-Box, brought it to the home, and packed it, did an excellent job packing things. But the reservation was changed from south Chicago to Bolingbrook. I didn't know whether the moving help had been notified of that change, and on moving day, I had been told to expect the UBox about noon, and it arrived after 5 p.m. I called mid-afternoon to make certain it was still coming. So communication with the customer as schedules change, etc. is very important. Likewise, the UBox arrived at our home 2 days later than expected, and communication about this was sketchy. Finally, the website is impossible to use, and booked me for two different reservations despite my having received error messages at my end. It needs an overhaul. Start new. Do it better. I was also glad to see that the wooden UBoxes are being replaced with metal. I got a wooden one wrapped in canvas, and I don't know how it didn't fall apart in transit.
Shawn K.
Clasificación:
4.0
The only problem I had was when the trailer was returned after hours, I was told to go to uhaul.com/ share all that system would find is the reservation I have for 8/3. I tried calling and was told there was a 40 minute wait. An representative never answered so I was charged $20. So I have no faith in your system
Ronald M.
Clasificación:
5.0
Staff was friendly and knowledgeable
willie W.
Clasificación:
5.0
El cliente no dejó un comentario.
Larry P.
Clasificación:
5.0
El cliente no dejó un comentario.
PHILLIP P.
Clasificación:
5.0
El cliente no dejó un comentario.
Justin E.
Clasificación:
1.0
El cliente no dejó un comentario.
Stanislav G.
Clasificación:
5.0
El cliente no dejó un comentario.
John K.
Clasificación:
5.0
El cliente no dejó un comentario.
DARRELL M.
Clasificación:
5.0
The gentleman that were there were so extremely friendly and helpful! It was so nice to be treated with respect and courtesy.
Roselle H.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Roselle H.
Clasificación:
5.0
Easy to work with. Timely helpful service
Eugene D.
Clasificación:
5.0
Great People
Tony D.
Clasificación:
5.0
El cliente no dejó un comentario.
Daniel F.
Clasificación:
5.0
El cliente no dejó un comentario.
Matthew M.
Clasificación:
5.0
Excellence in customer service. Been here twice. So professional!!
Mark G.
Clasificación:
5.0
El cliente no dejó un comentario.
BigGuy C.
Clasificación:
4.0
El cliente no dejó un comentario.
Keith C.
Clasificación:
4.0
The website to check in the trailer for after hours is horrible, I tried to check it in from home. The paperwork did not indicate you needed to do it on your phone at the location!! So I was unable to to check it in online fortunately the dealer did not charge me the extra $20.
Martin H.
Clasificación:
5.0
I've rented trucks from this location multiple times and each time I am satisfied with my experience. Trucks work properly and good A/C on hot days.
MARK A.
Clasificación:
5.0
El cliente no dejó un comentario.
keith S.
Clasificación:
5.0
El cliente no dejó un comentario.
MICHAEL C.
Clasificación:
5.0
Self-return via the internet was not working and yes I am tec capable.
Stephen D.
Clasificación:
5.0
El cliente no dejó un comentario.
David M.
Clasificación:
5.0
El cliente no dejó un comentario.
Sarah M.
Clasificación:
3.0
Truck was not maintained in terms of its mechanical condition. After 30 mph truck was sounding weird
Mohammad K.
Clasificación:
5.0
Excellent service
Bart P.
Clasificación:
5.0
El cliente no dejó un comentario.
ART Z.
Clasificación:
2.0
I informed the manger that the truck is unsafe to drive and had major steering issues. He refused to listen and continued to argue that he test drove it. I suggest that you take the truck off of your fleet until this safety issue is addressed to avoid an accident. The manage had a major attitude problem and completely refused to take the feedback. I am very concerned for the next person that will be renting the truck.
Ahmed A.
Clasificación:
5.0
El cliente no dejó un comentario.
Isaak N.
Clasificación:
1.0
El cliente no dejó un comentario.
Joseph M.
Clasificación:
5.0
El cliente no dejó un comentario.
Kenneth S.
Clasificación:
5.0
Everything went well, from online reservation to picking up uhaul to dropping off!!
joanne G.
Clasificación:
3.0
When we pulled up at 5:00 the attendant was running back into the building (because he saw us pulling the truck in right at closing time). He turned off the “open†sign and was running out of the building to his car by the time we parked the truck and got out he hurried and rushed to tell us to use the app to check out and to follow the prompts.
Jessica J.
Clasificación:
5.0
El cliente no dejó un comentario.
Anthony A.
Clasificación:
5.0
El cliente no dejó un comentario.
PAWEL S.
Clasificación:
5.0
El cliente no dejó un comentario.
BRYAN B.
Clasificación:
4.0
El cliente no dejó un comentario.
John W.
Clasificación:
5.0
El cliente no dejó un comentario.
Josephine J.
Clasificación:
3.0
The truck reeked of marijuana. You guys use the term “the next family†quite often. I think non smoking trucks should be available. I have to clean the truck when I'm done why not fine people for smoking? The radio didn't work either.
Matthew P.
Clasificación:
3.0
El cliente no dejó un comentario.
Mario M.
Clasificación:
1.0
What's the point of doing everything online, when I still have to wait 25 minutes in line just to pick up the keys for my rental. Horrible!!
Gerardo D.
Clasificación:
1.0
I paid for a storage unit as well a a truck. I was told I would have access from 5am to 10pm. I attempted to get in around 7:10pm. I was never told the main doors were locked and I had to use the side doors. I wasn't given the padlock that comes with the unit rental. I reached out to Keith as he was listed as the after hours contact. He responded one time via text but wouldn't answer my calls. I reached out to Angela who is listed at the President, no response their either. I find this location to be very unprofessional to say the least.
regina M.
Clasificación:
4.0
El cliente no dejó un comentario.
JULIUS H.
Clasificación:
5.0
El cliente no dejó un comentario.
Lynette L.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Kyle J.
Clasificación:
5.0
El cliente no dejó un comentario.
Juan Z.
Clasificación:
5.0
El cliente no dejó un comentario.
Roy S.
Clasificación:
2.0
U-Haul truck was in back. Impossible to find. Had to ask a guy and he seemed to be inconvenienced by the self pick up option.
Andrew K.
Clasificación:
5.0
Excellent service
Noah D.
Clasificación:
5.0
Benjamin was extremely friendly and accommodating. Great asset to your company.
MICHAEL P.
Clasificación:
5.0
El cliente no dejó un comentario.
Martin B.
Clasificación:
5.0
Very Pleasant and helpful staff
William M.
Clasificación:
4.0
El cliente no dejó un comentario.
SHEILA A.
Clasificación:
5.0
El cliente no dejó un comentario.
Michael T.
Clasificación:
5.0
El cliente no dejó un comentario.
Rachel S.
Clasificación:
5.0
Use these guys everytime I need a trailer or truck. Always polite, consistent, and on top of their game!!!!!
ERIC A.
Clasificación:
5.0
Great facility - clean w good security and staff
john C.
Clasificación:
5.0
Both of the guys that helped me out were very polite! My first time renting a truck was a very smooth process! I would definitely return.
Jennifer P.
Clasificación:
5.0
You go above and beyond.. And I thank you so much for that!! 👍👍😊
Dorcas H.
Clasificación:
5.0
El cliente no dejó un comentario.
Juana G.
Clasificación:
4.0
Quick check of the rental van, and I was on my way.
Adam J.
Clasificación:
5.0
El cliente no dejó un comentario.
Greg D.
Clasificación:
5.0
El cliente no dejó un comentario.
JOHN D.
Clasificación:
5.0
Nothing….everyone I dealt with were on the ball & great to work with
Ed C.
Clasificación:
3.0
El cliente no dejó un comentario.
Vanessa N.
|
Overall Experience
Clasificación:
5.0
The staff at this location was particularly helpful and patient. In the prior two weeks I'd had horrible experiences at another location so this was wonderful. One note: I wish when I added my credit card at the reservation I didn't then have to be present when picking up the truck. I was told over the phone I didn't have to but all three times I rented a truck payment was also needed at pickup.
Katherine S.
Clasificación:
3.0
El cliente no dejó un comentario.
Edwin H.
Clasificación:
5.0
Employees are attentive and well trained. Facility is clean.
Randolph K.
Clasificación:
4.0
El cliente no dejó un comentario.
Guy J.
Clasificación:
5.0
The gentleman that assisted myself was very professional young respectful and knowledgeable. As a sales manager who is managing a staff of 22 people he would make a wonderful asset to anybody's team. U-Haul is very lucky to have him.
John P.
|
First Impressions
Clasificación:
4.0
Easy, convenient, friendly :)
Allison D.
|
Online Move In
Clasificación:
5.0
Nice facility always clean
SYLVIA C.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
ANA K.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
David G.
|
Online Move In
Clasificación:
5.0
El cliente no dejó un comentario.
Adil Ahmed M.
|
Online Move In
Clasificación:
4.0
El cliente no dejó un comentario.
Jeanette S.
|
Overall Experience
Clasificación:
5.0
The facility was exceptional except for the mouse fecal matter
kenneth s.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Barbra R.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
John B.
|
Online Move In
Clasificación:
5.0
The employees were very knowledgeable. I'd definitely recommend this location.
jo ann j.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Kimberly H.
|
Online Move In
Clasificación:
4.0
We were only one week into the new month, but I was unable to negotiate a refund for the remaining 3 1/2 weeks off the bill. I spoke with them well in advance. We hired moving helpers. They were very friendly but not always extremely careful with the walls and items the were moving. One of them was a new hire, so that may have been part of the problem.
Patty H.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Deborha L.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Callie P.
|
Online Move In
Clasificación:
5.0
El cliente no dejó un comentario.
Caleigh P.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Alejandro S.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Estella N.
|
Online Move In
Clasificación:
4.0
There was some issues with 3 of my accounts( Storage units) there. But In all fairness the manager stepped up to the plate and helped considerably to diffuse the situation. (Listen!) overall I think that they're a very decent company now to do business with!
Richard K.
|
Overall Experience
Clasificación:
5.0
Great service! Convenient and clean facility!
Shantina B.
|
Overall Experience
Clasificación:
2.0
prepared to move my property out, Wanted to speak to the manager about a possible refund since I pre paid months in advance. each time i stopped in he was gone for the day. Could not get him on the phone nor a phone call returned after leaving multiple messages. They demand you pay on time but will not even discuss a refund for moving out in advance. Terrible customer service.
Frank A.
|
Overall Experience
Clasificación:
5.0
Everyone was very helpful. The one who rented the unit, Stan was AMAZING! Accommodating, informative… wow!
Stan R.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Donald T.
|
First Impressions
Clasificación:
5.0
In the past several years that I have used my storage locker at this U Haul, it has always been clean, well lit, secure and available. The staff has always been courteous and accommodating. If I ever have a storage need in the future, I would not hesitate to use it again.
CALVIN C.
|
Overall Experience
Clasificación:
4.0
Thanks for the lock too!
DANIEL D.
|
First Impressions
Clasificación:
5.0
I was experiencing horrible customer service on the phone being given the run around to sereval agents. I walk in and explain the issues I was having and the rep told me no worries that he would take care of me and he solve all of the problems I wad experiencing and provided me with excellent customer service
Santrece S.
|
First Impressions
Clasificación:
5.0
My 7 months using this facility I had no problems. The staff were very helpful with any questions I had! You can pay your storage bill online,by phone and in person! Best of all very clean!! I highly recommend this facility!
Deborah h.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Marcia H.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
DARREN S.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
melissa v.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
ATEARIA C.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Loretta F.
|
First Impressions
Clasificación:
5.0
My husband said he was very impressed with how easy the process was from getting the truck to offloading to one of the storage units. Everyone was very friendly and helpful and the place was very clean. Would definitely use again and recommend
Douglas E.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Yolanda E D.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
WESLEY B.
|
First Impressions
Clasificación:
1.0
I booked a U-Haul storage unit combined with renting a moving truck and trailer. However, when it came time to pay for the storage unit, the location changed to the wrong city. The first representative I spoke to said that I would have to drive to the other city to cancel the unit. The second representative I spoke to canceled the wrong location and left the contract open for the unit that I did not want. After speaking to three representatives, I decided to use a different storage company. U-Haul is overpriced for the terrible customer service they have.
Keith T.
|
Online Move In
Clasificación:
1.0
Most of the staff was great. Had a bad experience with a lady there (forgot her name). The day we moved August 30th the elevators were broken and we had to move everything from a 3rd floor. It was very hot. Never received a call from management for a follow up. Not even a "hey we're so sorry for the inconvenience". Nothing. Left a message for the manager and he never called me back.
Jaimie N.
|
Overall Experience
Clasificación:
5.0
I appreciate your good work.
sorie y.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
ROBERT K.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Anita G.
|
Overall Experience
Clasificación:
5.0
Juanita was extremely helpful and very nice. She carried the bundles of extra large boxes to my car. The elevator was out for a little over a week but was working on the last day when I closed my units on the 3rd floor. I was pleased about the elevator since I had a moving company coming to pack.
LOIS C.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Tanisha L.
|
Overall Experience
Clasificación:
5.0
The rental experience was as quick and painless as a business could possibly create for their customers. Great communication from start to finish, this is a model of how a business should operate.
Steven F.
|
Online Move In
Clasificación:
5.0
I love how helpful the staff is here. The equipment here for us to use is a great help to me and at no cost is very much appreciated. Gracias
Francis W.
|
Overall Experience
Clasificación:
2.0
El cliente no dejó un comentario.
Kirill A K.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
DALE D.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Renel P.
|
First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
Twylavette E.
|
First Impressions
Clasificación:
5.0
Very nice storage, just costly.
Caroyln P.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
John J.
|
Overall Experience
Clasificación:
2.0
1. I believe the cost was too high 2. I didn't like the reduced hours once I made an arrangement to settle and move out by a certain date. As a regular renter the access hours were fine, it was only after I made arrangements to move out that it appeared things were being made harder for me. I also didn't like that my daughters name was removed from the lease and she had to get a signature from me to move her things out of the storage unit. Some how I went from being a co-signer to being the only one on the lease and that should have never happened. I never received a call or notification of that and neither did my daughter. 3. I didn't like how the alarm went off each time when I opened my unit. This was even after I paid the settlement amount. 4. I didn't like the beat up latch on the unit that was like that when I moved in, it was always a struggle to unlatch the door to open the unit. I assumed that during my time renting, it would be switched out or repaired but it never was. They maintained the grounds but left broken latches in place. I noticed many other units with what appeared to be bent or beat up latches as well. This should be resolved. 5. I didn't like the LACK of DIVERSITY at this location. There are all types of people that live in Bolingbrook a suburb of Chicago one of the most diverse cities in this country but I saw SO diversity at this location (for 2 years) and I think it would have made a difference and would have been friendlier. In general I would look elsewhere before I rented from UHaul storage facility the next time.
Helen J.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Michael E.
|
Overall Experience
Clasificación:
5.0
I have used this location off and on for many years. And will continue to if I need to.
GINA F.
|
Overall Experience
Clasificación:
4.0
Storage was easy, staff was nice. Only downside is no one ever answers the phone, and if they do it's after you've waited for 30 minutes.
Brad F.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Asad M.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Robert K.
|
Online Move In
Clasificación:
4.0
Mix up in which size united. Wanted a 10x15 so the girl gave me 2, 5x10 that was not even close to fit my stuff had to show her what I needed but in the end it worked out.
Natalie Y.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
javier g.
|
Overall Experience
Clasificación:
5.0
Great place 😀 everything was already in order for my stuff to move into
Bryanna W.
|
Online Move In
Clasificación:
5.0
Great experience
Gamaniel G.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Adewale J.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Vicente Z.
|
First Impressions
Clasificación:
5.0
Excellent group of employees. Always courteous and willing to help
Rick R.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
salvador c.
|
First Impressions
Clasificación:
1.0
El cliente no dejó un comentario.
J Frank M.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Normandy P.
|
First Impressions
Clasificación:
5.0
I truly appreciated working with the U Haul team over the past 7 years. The team was always courteous and called me to let me know that I had received shipments which was very efficient for me. If I have need of storage services in the future I will definitely utilize this location. Thank You! Eric
ERIC M.
|
Overall Experience
Clasificación:
5.0
Staff was very nice and welcoming. They were very helpful in explaiining all details.
Gamaniel G.
|
First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
THEODORE C.
|
Overall Experience
Clasificación:
1.0
The people in the office tell you one thing over the phone to get you into the office and switch up what was said on top of lying to you when you get there just to make a sell, I don't like nor do I agree with it.
DENNIS S.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
shannon h.
|
First Impressions
Clasificación:
5.0
Staff at Bolingbrook on Saturday 4/24 was outstanding and went out of there way to accommodate me. Was supposed to bring truck to a different location and after moving all day I was beat. They made some calls and allowed me to leave truck at there location. Went out of there way for me. Storage units were clean and floors clean too
Rick R.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
beau t.
|
Overall Experience
Clasificación:
5.0
I always like your services. Thank you.
Johnathan M.
|
First Impressions
Clasificación:
4.0
great service
THEODORE C.
|
First Impressions
Clasificación:
3.0
El cliente no dejó un comentario.
Sophie B.
|
Overall Experience
Clasificación:
1.0
I paid 24 hour access and on the very 1st day I’m locked out with a full truck and two guys I had to pay for doing nothing cause I couldn’t get in. You list a number for after hours but useless- take the number down if you aren’t going to respond
Very disappointed!!!!!
Jesus S.
|
First Impressions
Clasificación:
5.0
The staff was very friendly and helpful. They make the process very easy. Thank you for the great service.
Thelma and Dancie B.
|
First Impressions
Clasificación:
5.0
I would recommend this place to everyone, staff was friendly and helpful, place was clean and secure, if I ever need a storage again I will definitely come back here
Brian P.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Toiya H.
|
Overall Experience
Clasificación:
5.0
Everything was excellent from the staff to the place being clean, they answered every question I had
Brian P.
|
First Impressions
Clasificación:
5.0
Well maintained facility, would recommend it and use it again
Brian K.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Sophie B.
|
First Impressions
Clasificación:
4.0
It was very difficult to reach someone at the site to ask questions. The phone sent me to a operator instead of the facility. This happened every time I attempted to call
virgina J.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
billy l.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
javier g.
|
Overall Experience
Clasificación:
4.0
Staff was very friendly and helpful. No recollection that 24 hr access pad and door was explained at all . Figured out side door access on our own including fact you have a to swipe first main door then go to side door to swipe again. Also 24hr access door needs to be fixed, can't open door easily (panic door hw constantly stuck). There needs to be a way to use the main door (locked with deadbolt) after you gain after-hours access because not everything fits through 3ft wide side door.
IVAN T.
|
First Impressions
Clasificación:
5.0
this was Great Excellent
javier g.
|
First Impressions
Clasificación:
5.0
Great storage facility. Clean, well lit, easy access and friendly staff.
Deb S.
|
First Impressions
Clasificación:
5.0
If you need to rent a uhaul truck, trailer or storage unit this is the place to go! Very clean, well maintained facility with helpful, friendly staff, especially Juanita and manager Keith.
steve S.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
ANGELIQUE B.
|
Overall Experience
Clasificación:
5.0
Very friendly staff, easy check in process, clean facility. I am a realtor and will recommend this facility to any of my clients looking to rent a storage unit or moving vehicle!
steve S.
|
First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
Carmelita H.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
melissa v.
|
First Impressions
Clasificación:
3.0
El cliente no dejó un comentario.
Susan B.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Jason S.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
FELECIA M.
|
Overall Experience
Clasificación:
1.0
The staff is RACIST. They look like the KKK
Andy D.
|
Overall Experience
Clasificación:
3.0
The access key card never worked. I took the card to the office on 3 different occasions to have it programmed. They gave me a new card and still never worked. We went during business hours and always had to tolerate the sound of the alarm when we opened the door to storage unit. The alarm is very obnoxious.
Julie P.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
FELECIA M.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
RICKY G.
|
Overall Experience
Clasificación:
3.0
El cliente no dejó un comentario.
terrence d.
|
Overall Experience
Clasificación:
5.0
It was truly a wonderful experience during a very stressful time.
mark h.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
MARION G.
|
First Impressions
Clasificación:
5.0
Juanita was a great help in getting me a storage unit and a Uhaul truck!!!
Lisa H.
|
First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
JOHN M.
|
Overall Experience
Clasificación:
5.0
Will was very helpful! He took the time and explained everything to me. He was also very willing to change my storage space after we changed our minds and upgraded our space.
Laura R.
|
First Impressions
Clasificación:
3.0
El cliente no dejó un comentario.
John C.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Ernesto R.
|
First Impressions
Clasificación:
5.0
One of the best storage facilities. Staff is professional and friendly. Super clean
Randy S.
|
Overall Experience
Clasificación:
5.0
Excellent Service
LANYEA H.
|
First Impressions
Clasificación:
4.0
It would have been nice to have longer hours during the week.
SUSAN V.
|
Overall Experience
Clasificación:
5.0
Great experience!
Beau T.
|
Overall Experience
Clasificación:
1.0
Wasn't happy at all with choosing Uhaul for my storage company needs. Sadly NOBODY is on one accord; from being told different things between corporate and the store. We will never do business again!