Customer Reviews for U-Haul Moving & Storage of Blaine

7,685 comentarios

9890 Central Ave NE   Blaine, MN 55434
(Located at the corner of Hwy 65 Central Ave and 99th)

(763) 780-0854

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(763) 780-0854

9890 Central Ave NE
Blaine, MN 55434
(Located at the corner of Hwy 65 Central Ave and 99th)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de vehículos
  • habla español
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

chris O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay N. 
Clasificación:
1.0

Don't lie to a customer that it'll only be $39.99 for an extra 2 days when it was PER DAY. Charged me for a third day because you LIED about when I had to have it back. And sent me a bill for furniture pads I NEVER ASKED FOR OR USED. Horrible service.

Kacey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon W. 
Clasificación:
5.0

truck cab should of been cleaned better

Michael R. 
Clasificación:
5.0

The app to return the trailer want to access the location the security on the phone will not allow it? So could not complete the return app needs updating to allow returns without accessing the phone location

Daniel J. 
Clasificación:
2.0

I realized as i was re-filling gas tank that the gas I used was far less than what I was re-filling. At 9.5 gallon or 36.64 I stopped. When I looked at the fuel indicator it was in the F indicator. I did check the indicator when I started and it was at the end of a white line which I assumed was Full. Now, realized even though the paperwork showed on Full in reality it was 3/4 tank. So, I trusted my paperwork to be accurate. I called the next day be cause of this & was told I need to double check your work. Disappointed with this lack of accuracy on the part of U-haul. Also, the after hour checkin did not work. Luckily, service person refunded the $20 fee for not being able to do check in process.

MARSHA G. 
Clasificación:
1.0

Stop ripping off the customers by forcing them to buy unnecessary equipment.

John K. 
Clasificación:
4.0

Nada

Scott L. 
Clasificación:
3.0

I filled up the gas to one gallon more than what I used, but I was still charged 2 gallons. I would pay better attention to the gas mileage next time.

Vanha N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason K. 
Clasificación:
5.0

The guys working we're busting they butts doing a great job for everyone.

ADAM S. 
Clasificación:
5.0

Customer friendly during a very busy time — hustled to get me checked in and cleared — thanks for the superior service!

Lance L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica T. 
Clasificación:
5.0

It smelled like cigarettes in there pretty bad and it was a fairly new truck. I'd tell people no smoking or charge extra if they do. Just a thought.

tyson C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane P. 
Clasificación:
5.0

El cliente no dejó un comentario.

alicia R. 
Clasificación:
2.0

I was very confused on the pricing.

Jacob H. 
Clasificación:
3.0

El cliente no dejó un comentario.

DORIAN D. 
Clasificación:
5.0

The young lady that checked me in was fantastic.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

YARED K. 
Clasificación:
5.0

The app did not work for the after hours return. I was on hold for 52 minutes before someone at the 800 number answered. They did resolve my issue, but the wait was frustrating and the app was as as well. There should be a back-up if the app is not working.

Boyd W. 
Clasificación:
5.0

Everyone was so nice and helpful! From the front desk to hooking the trailer up. Our fuse was broken on our trailer light hook up and they diagnosed and fixed the problem! Would definitely recommend! Great customer service!

Heather A. 
Clasificación:
4.0

More people ready to help customers check in

David H. 
Clasificación:
3.0

We were given a filthy truck, the truck was in major disrepair. It was so loud and the exhaust fumes were a major safety hazard. When picking up a truck from UHaul, I would expect them to give us a truck that does not have any issues, this is why we rent from Uhaul. But this time will be our last. When I dropped off the truck at our location, the drop of gentleman said they should have never given you this truck. The drop off location said they will likely be taking it out of service.

Makaila V. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN W. 
Clasificación:
5.0

Everyone are very courteous and helpful

Ronald F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie D. 
Clasificación:
5.0

Quick pick up and drop off!!

Jeanne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman R. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERONICA E. 
Clasificación:
5.0

Anthony was personable, friendly and made the experience a great one. The vehicle worked perfectly for our needs and the check-out and return experience was super easy. I'd definitely recommend this location and utilize it in the future, if/when needed!

Justin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charity A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
4.0

2 check engine lights came in and we called for help they told us to keep driving the truck even though it was all highway with little shoulder on parts of the drive. Then we stopped to put gas in and the truck would not start. We were stuck 20 before it started. So mad

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANSISCO D. 
Clasificación:
5.0

Easy to get to.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane E. 
Clasificación:
4.0

Drop off person was really nice.

Kenneth M. 
Clasificación:
3.0

Super slow computers (like always). General Manager does not obviously respond to emails from customer service regarding a billing issue (they seem to not answer their phone$

STEVE B. 
Clasificación:
1.0

My location for pickup changed at the last minute and I got a smaller truck than I had asked for was not happy about the experience

CLAIRE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John V. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER B. 
Clasificación:
4.0

Rep was great, greeted me immediayely and opened a register as I arrived. A computer problem caused a delay which required a supwrvisor.

Rnita R. 
Clasificación:
2.0

When I went to return the truck, there were two employees servicing customers. Both had a long line waiting to be serviced. One of the employees instructed me to leave the keys on the seat and an email would be sent to me with the final cost. It has been three days and I have not received any communication from U-Haul. I am hoping I did not get charged for any damages that I did not do. One should not have to contact your credit card provider to determine how much the charges were.

Kenneth A. 
Clasificación:
3.0

El cliente no dejó un comentario.

shanina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JORGE G. 
Clasificación:
3.0

The tire air was not well compressed, which caused a problem for me when loading the car, and I had to call a friend and help me because I am in the middle of the street and I am late for work. Please check everything before handing over the equipment. But the staff are kind and always helpful. Thank you for your understanding

AHMED A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad P. 
Clasificación:
5.0

I liked when the gas tank was full at pick up. Easier to just let pump go and top off tank before return.

Dave N. 
Clasificación:
5.0

Edgar, the manager went over and above to provide customer service.

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe W. 
Clasificación:
5.0

I have rented from u haul blaine more than once the staff are nice and very good with any questions you may have also other opinions in sizes or any storage needs you may have. I thank you blaine u haul on 65 for always being there when I need you.

NIKOLINA P. 
Clasificación:
1.0

Get the truck and its dirty on the inside, i have truck for 16 days and spend $1500 Plus and u charge me a 25 cleaning fee. I rent these trucks literally all the time 3 or for days a week and i NEVER bring back dirty. Tell this to EDDY and he acts like he dont hear me, are you that money hungry that you have to charge me a 25 cleaning fee?? Like i said i rent these trucks all the time and never bring back dirty. Ask him to reverse it and its a no, so i say I'll take my buisness somewhere else and EDDY like thats fine take your buisness somewhere else. REALLY OVER $25 UNBELIEVABLE. I spend a lot of $ with yall and this is what your company is on.

Ezra B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy A. 
Clasificación:
5.0

Everything was great. Employees very helpful.

SALVADOR T. 
Clasificación:
4.0

El cliente no dejó un comentario.

VERONICA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

You can doing just fine

Jimmy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric L. 
Clasificación:
5.0

El cliente no dejó un comentario.

carolynn C. 
Clasificación:
5.0

When I rented the Cargo Van the gas ⛽ gauge was not on full, however I was told it was alright, but when I returned it I had to put gas in and had to fill it and pay for the person before me who did not fill the hauge to the full mark. I feel I was cheated and had to pay for someone else. Gas is expensive.

Dee B. 
Clasificación:
4.0

El cliente no dejó un comentario.

dane K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgardo V. 
Clasificación:
5.0

Awesome and friendly service

Brian I. 
Clasificación:
5.0

Keep on with the Great Work

Richard T. 
Clasificación:
5.0

Very professional

Allen B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn W. 
Clasificación:
5.0

This is the best U Haul location I have ever been to, that is why I keep coming back to it.

BRADLEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

greg G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray E. 
Clasificación:
5.0

Trailer worked Great. GOOD FREINDLY People.

ricky D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
5.0

Appreciated the friendly and helpful staff person who worked with me.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie R. 
Clasificación:
5.0

The checked requirements of the agent and customers are cumbersome and causes, I believe, undue delay. Even when I as a customer frequent the same site and have information historically recorded, the time is cumbersome.

CARL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margret P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole B.  |  Overall Experience 
Clasificación:
1.0

On the day I went in to pick up the uhaul and put stuff in the storage. The lady who was serving was very aggressive and angry at the person who went to help get the uhaul and also aggressive and angry at me. When I approached her about it she said she was joking at the staff, then she began angrier and canceled my service. Because I didn't have enough time to search for another uhaul location, I decided to retake the storage and uhaul. On the next day, when I went to the storage to put stuff in it, the door couldn't open. Then I went to the staff to get help from them but, no one was available to help me to open the storage door in that cold and freezing weather, so I returned all the stuff that were in the car. Another thing was the car manage. From 9890 central Ave. to 698 Highland Tril was 10miles but the manage they entered was 20 miles.

ANTIONETTE E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ramon t.  |  First Impressions 
Clasificación:
2.0

disappointed that when i went to the unit on the day i was to move my stuff in, and upon my arrival, there was a foot of snow in front of my door. and my door wouldn't open very well because it was froze to the ground.

Jon E.  |  Online Move In 
Clasificación:
1.0

My experience with the owner of the Blaine location over what should have been a simple billing issue was probably the worst experience I've ever had with a business. I wasn't able to even fully explain the situation I was seeing with multiple credit card charges/double billing before breach of contract and auctioning my items were mentioned, and further efforts to try and actually explain the situation were met with an aggressive tone, immediately cutting me off mid sentence and not allowing me to explain the full situation. This experience is THE specific reason I moved out of both storage units we had rented. We now have a storage unit with another company, and will not be using uhaul in the future for our storage or moving needs after this experience.

Christopher M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly L.  |  Online Move In 
Clasificación:
5.0

Very nice place. Never had any issues

DARRIN Z.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joann H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis V.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Julia G.  |  Overall Experience 
Clasificación:
3.0

I was told that my things were not moved but yet the arm of my oversized recliner was broken and my antique table was broken in two. After removing everything I did see that there was somebody in the store still but doors were already locked so I couldn't tell them about my things being broken.

KrystaLynn M.  |  Overall Experience 
Clasificación:
5.0

Always friendly and extremely helpful. Thank you 😊

Betsy s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H.  |  Overall Experience 
Clasificación:
5.0

Staff answered all my questions and solved our storage problems.

David E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis V.  |  First Impressions 
Clasificación:
5.0

Dealt with the wonderful owner, Lucy. Highly recommended!! Everything was soooooo easy, convenient, and price A+!!

Thomas Z.  |  First Impressions 
Clasificación:
4.0

Bad: Key card never worked so just had to push button until someone opened it. Told to wait > 30 minutes for locksmith (and I paid $50) and when he did not show employee drove to storage unit and cut off lock in 5 minutes. Should be standard offering and who kept my $50. Some employees to busy to be pleasant or helpful. Customers bother them. Days after we called to verify they knew we were out of the unit, we still got a e-mail for a bill to continue. Need to get your act together. Good: Several employees we pleasant, helpful and knew what they were doing. Overall I would use U-Haul again. Just have to be watchful.

David A.  |  Overall Experience 
Clasificación:
5.0

Clean unit, easy access

Don N.  |  Overall Experience 
Clasificación:
5.0

I’ll be back for any storage needs

RON P.  |  Overall Experience 
Clasificación:
5.0

The manager is superb!

stephen d.  |  Overall Experience 
Clasificación:
5.0

They were very very helpful and understanding this place is awesome

JOVAN T.  |  First Impressions 
Clasificación:
3.0

The employees I dealt with on 5 sep were all rude. Then when my wife called the facility on the morning of 6 sep she was again spoken to very rudely. The facility itself is nice but only one employee were worked with was nice and helpful.

Bradley P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

David E.  |  Overall Experience 
Clasificación:
5.0

Lucy is helpful and leads a very capable, friendly staff. Facility is always super clean.

RANGE P.  |  Overall Experience 
Clasificación:
1.0

Most of my items were damaged and had rat poop and dead rats in my storage. Even though that wasnt the big reason I couldnt pay for the storage units, it was very disgusting and did make me very angry. Personal things caused me to fall behind on my storage and I apologize and never was my intention to bail or not pay for my storage but very disappointed with how the storage units were not taken care of. When I have the funds, I do plan to pay my debts but right now, I am barely making ends meet. Also did not like the attitude of the manager as she was rude and disrespectful.

JOHN M.  |  Overall Experience 
Clasificación:
4.0

Was a little disappointed when I rented a 10x10 and got two 5x10s next to each other. Makes for difficult storage of larger items, which is why I rented the 10x10. Will be looking elsewhere for an actual 10x10 unit. Other than that, everything is great. I wish this location had an available 10x10 unit.

Ashley J.  |  Online Move In 
Clasificación:
5.0

Edgar and Ethan were amazing. They made the changes I needed quickly, painless, with great customer service, and appropriate humor in a stressful situation for someone trying to move. They went above and beyond and I would recommend this place just because of them.

TANYA D.  |  Online Move In 
Clasificación:
5.0

Only once did I go there and all the lights were out in the storage area I have 24 hr access

Catherine M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW B.  |  Overall Experience 
Clasificación:
5.0

All of the staff are very professional and helpful. Lucy, Eddie, and Zach were very helpful. I highly recommend renting trucks and storage units from Blaine U-Haul.

stephanie m.  |  Overall Experience 
Clasificación:
1.0

It may seem weird I would give a poor experience when all the bullet points say yes, but here is the deal, was the staff friendly, yes, but it took four people to get the simplest thing done, the first gentlemen was very friendly, but couldn't do one thing right, the second person helped him a little, then walked away leaving him once again to struggle, a third person joined the struggle, but he too left when things got too complicated, finally it took one young man to take over and complete the task of taking my online reservation to rent a storage and make it happen, but this poor soul was running the entire show at this facility, it was like he was the only person that could get anything done right. Even after he had completed my transaction, the card he gave me wouldn't open the gate, and I had to wait and additional 15 minutes just to interrupt the young man who was helping someone else and tell him my card wouldn't open the gate. It took me 1 hour and 20 minutes from the time I got there to the time I left for me to drop off an air compressor into storage. So painful.

DAVID B.  |  First Impressions 
Clasificación:
5.0

Employees were particularly accommodating and friendly

Antwan G.  |  Overall Experience 
Clasificación:
1.0

There was a woman who worked there and was very rude constantly

Kimberly F.  |  Overall Experience 
Clasificación:
1.0

We were on the property unloading and were a few minutes after the due back time and they charged us for two full days because we were late. We've tried calling multiple times to discuss and the phone support is so terrible that it is impossible to reach a live person.

Cale D.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

alexis f.  |  Overall Experience 
Clasificación:
5.0

Keep up good jobs every one

Vinnie P.  |  Overall Experience 
Clasificación:
1.0

Rented in march, had an accident 2 days later, so I never set 1 foot into the unit. It sat empty. So I went yesterday to close account and asked for a receipt to close account. Walked away without. Got yelled at saying it would be emailed. I also was required to purchase a u haul lock which I removed and tried to return in original packaging. I don't know what to say. Yelling at customer don't want to come back. I've rented equipment there before and never had trouble. I don't know what to say.

Andrew k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brookstyn K.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Brittney D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Beth D.  |  First Impressions 
Clasificación:
5.0

They were super quick they knew exactly what it was I was asking for and how to help me and they were very patient with me and I'm very happy with my U-Haul experience so far

Erin S.  |  First Impressions 
Clasificación:
5.0

Everything went very well . I was even offered a bundle that met ally needs.

Kathleen W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID S.  |  Overall Experience 
Clasificación:
2.0

The attitude of one of your employees was not very nice I was treated more like and inconvienece than a customer also was told your company would prorate my bill only to find out that wasn't true

JOHN E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

BRETT S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg C.  |  First Impressions 
Clasificación:
3.0

Fact that you will not rent to anyone who does not have a smart phone is just unacceptable. The sales person who helped us was gruff and dismissive.

JERRE W.  |  Overall Experience 
Clasificación:
2.0

Everything was fine until I decided to move out. Two days later I was charged for the unit and returned that evening to sort it out. I was told to return the next day and speak with the manager. It was taken care of immediately, but it did unexpectedly make my acct negative and am still waiting for my refund. Hopefully this will not happen to anyone else again for it has been quite the hassle for me

Anthony B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LOYD A.  |  Overall Experience 
Clasificación:
3.0

My 24hr access didn't seem to ever work the last 3 month which made it impossible for me many times. Moving out could have been done on time had my gate access card worked. Very difficult to get moved out of storage in a timely manner when the best time to move is evening / nite time hours and you can't get in to your unit. But over all the last 6 years that I had my unit were great.

MARCELLA B.  |  Overall Experience 
Clasificación:
3.0

Did not realize that I did not have access early morning on a Sunday. If I had a key card, it's should have been able to have access at 0700 on a Sunday. I should not have to ask for special access.

Michele R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LOYD A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kari d.  |  Overall Experience 
Clasificación:
4.0

The lot could be better maintained. The exit instructions could be better marked. The keypads could be more visible. Still a very positive experience despite all these issues.

Larry h.  |  Online Move In 
Clasificación:
5.0

Gracias

Mike S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

april c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H.  |  First Impressions 
Clasificación:
5.0

Positive experience overall

JERRY M.  |  Overall Experience 
Clasificación:
2.0

The staff was great; always friendly and helpful. We had three units for approx 9 months; spanning summer through spring. We were storing all our personal belonging from our home after we sold our home and were looking for a new one. All three units were outside. Unit One's plastic sheeting along the ceiling was 'flaking' and left everything in that unit extremely dirty. Unit Two had water on the floor at one point. We are assuming from the ceiling?? It caused an excess of humidity which ruined several items and required lots and lots of extra cleaning. For example, I had a Rock Salt lamp that sweated and left a salt residue all over the box it was in. Premium boxes that were supposed to last for several moves, caved in on themselves due to the humidity resulting in boxes we couldn't restack when moving, and damaged items. Unit Three had mice issues. Everything had to be sanitized; they climbed into the holes that you use to carry the boxes and had feces in 95% of the boxes. This unit housed all of our kitchen items, so probably had food smells which I'm sure attracted them as well. I spent weeks sanitizing every item I could, and threw away what I couldn't... that included linens, kitchen electronics, furniture, etc. We lost a lot of things. One thing to note is this unit is on the outside of the property which is next to a tree line, so we are assuming that is why we had issues with that one. We opted to go with the outside units because we wanted to save money. We have never used storage before and thought it would be fine. We were wrong. If we have to move again, we would never consider this as a viable option. That being said, the staff was great and very helpful.

Alison S.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff. Any and all issues I had were taken care of right away.

Michael S.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service ...excellent place...will recommend to all!

MAtthew W.  |  Overall Experience 
Clasificación:
3.0

The truck rental is always a problem never the right size not enough mileage or time given for the move and trucks not on the best conditions

Larry E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C.  |  First Impressions 
Clasificación:
5.0

Nice employees, and was out of there fast!

Jessica P.  |  First Impressions 
Clasificación:
2.0

I was running late and when I got there the code wouldn't open the gate for me..

Derek B.  |  First Impressions 
Clasificación:
5.0

Clean facility and friendly and helpful staff. Great experience!

Janis M.  |  Overall Experience 
Clasificación:
5.0

I rented an outside, medium sized storage unit for about 6-months. Month to month contract and 24-hour access. All good

Paul J.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service...appreciated the knowledge and help I received...working a lot in the industry it is hard to find the kind of service I received at the Blaine location...Top Notch!...Thx!

MAtthew W.  |  First Impressions 
Clasificación:
5.0

Very patient, answered all of my questions. Helped me make sure my car would fit

Danette H.  |  First Impressions 
Clasificación:
1.0

Worse than poor! They were extremely rude and judgemental! I will never use this location again! Hard pressed to use Uhaul ever again! They turned a bad experience into a nightmare!!!

Lee F.  |  Overall Experience 
Clasificación:
5.0

5 star storage!

Lucy A.  |  Overall Experience 
Clasificación:
5.0

Very pleased with the entire experience. We will be back again for our last move from MN.

Cathy L.  |  Overall Experience 
Clasificación:
4.0

Great place to rent from!

DAVE W.  |  Overall Experience 
Clasificación:
5.0

I rented a storage unit with U-Haul. Great customer service all around. Compared to other self storage facilities nearby, U-Haul is affordable and straightforward. Month to month 24/7 access.

Paul J.  |  First Impressions 
Clasificación:
4.0

The staff was very accommodating and efficient!

Michelle M.  |  Overall Experience 
Clasificación:
4.0

Staffs were wonderful. Facility was convenient

MAI N M.  |  Overall Experience 
Clasificación:
1.0

First rep was terrible had no idea what she was doing and made it a bad experience. 2nd person after coming back to have mistakes fixed was great and helped us get everything straightened out.

Mike M.  |  First Impressions 
Clasificación:
5.0

Super helpful and provided lots of informative information. We will be back for more services.

Cathy L.  |  First Impressions 
Clasificación:
5.0

All staff did great

Tammy O.  |  Overall Experience 
Clasificación:
5.0

Lucy proved to me that she is the right person for managing this place Thank you Lucy very much.. You were great 👍

TAREK H.  |  Overall Experience 
Clasificación:
3.0

I needed a truck to move some things locally and it was never mentioned that I needed proof of Minnesota residency. I just moved here from Illinois and do not yet have that proof.

Thomas O.  |  Overall Experience 
Clasificación:
5.0

Best ever. General manager Lucy plus other staffs were awesome! Have what I needed! Communications were on track.

MAI N M.  |  First Impressions 
Clasificación:
4.0

I feel that my small storage was expensive but Uhaul kept my valuables safe and damage free. Work out better prices, overall I'm satisfied.

Michelle R.  |  Overall Experience 
Clasificación:
3.0

I have used this facility for several years The unit itself provided what I needed for storage, but it was the rude office workers that finally made me choose to end my time with them.

BRIAN E.  |  Overall Experience 
Clasificación:
5.0

The Manager was training a new employee. They both were very nice and helpful. The facility was very clean. I'm totally satisfied.

stephen d.  |  First Impressions 
Clasificación:
5.0

Very efficient & helpful!!

Ted W.  |  First Impressions 
Clasificación:
5.0

Friendly and helpful, only complaint is 'buggy' computer system. Service was great though.

David H.  |  First Impressions 
Clasificación:
5.0

Staff was friendly, timely, and set realistic expectations with us based on their current workload. They allowed us to change our date as other factors on our end changed. Our move went very smoothly

Graham A.  |  Overall Experience 
Clasificación:
5.0

I love the people at this Uhaul! They are so great, friendly, helpful, and easy to work with. I really appreciate how much they help us out. If only all customer service were that good. They rock!

Amy K.  |  First Impressions 
Clasificación:
3.0

Giving an 8 hour delivery window is absurd. No one answered/called back over a period of several hours. No call when my U-boxes were near arrival. Michelle- the delivery driver was great though.

Erik L.  |  Overall Experience 
Clasificación:
5.0

I wish I new the guys name that helped me with my portable storage he gave me a month free and made it so simple to get!! he deserves recognition and was working at the blaine location at 6pm on the16

Marissa M.  |  First Impressions 
Clasificación:
5.0

Customer service was excellent and a very nice place Will do it again if I need to

Chris E.  |  Overall Experience 
Clasificación:
4.0

All good till I went to get my stuff out.....then delay till they fixed the gate so my truck and workers and I could get in to get my stuff out. Then just fine! Thank you!

Robin C.  |  Overall Experience 
Clasificación:
5.0

U-box was delivered and picked up when promised. Upon delivery, it was placed exactly where I wanted it. Thank you for making my experience a pleasant one!

Deborah P.  |  Overall Experience 
Clasificación:
3.0

The service was great and well organized

Milagro R.  |  Overall Experience 
Clasificación:
2.0

When my son and I went into the facility to return our moving truck, the entire area had a strong odor of weed (Marijuana). VERY ANNOYING. It was very obvious that it was U-Haul Staff.

Randy G.  |  Overall Experience 
Clasificación:
5.0

You should pay Ethan more. Seriously. He went above and beyond in every way possible. He has absolutely ensured that I will only use this uhaul location for any and all of my moving/truck rental needs

dan l.  |  First Impressions 
Clasificación:
5.0

Very easy to use

cynthia w.  |  Overall Experience 
Clasificación:
4.0

I did not receive the email upon my cancellation of the storage unit #315. We checked out, 12/02/18 nothing was acknowledged via email as I was told would occur. Please confirm

Lucia C.  |  Overall Experience 
Clasificación:
5.0

Great place I will be back.

Thomas M.  |  Overall Experience 
Clasificación:
5.0

I was only picking up a U-Box from this location, but everything went very smoothly. Staff were polite and helpful.

Richard F.  |  Overall Experience 
Clasificación:
5.0

Easy. Walk in go thru detail and open storage. Simple.

James L. | Reservación
Clasificación:
5.0

I had a wonderful and east experience at U-Haul. From my check-in to leaving, everyone was helpful and kind.

Katie J. | Reservación
Clasificación:
5.0

Great service and staff.

Joan H.  |  Overall Experience 
Clasificación:
1.0

Lied to and charged 250$ extra because U Haul said so We will NEVER USE UHAUL again.

Chad D.  |  Overall Experience 
Clasificación:
1.0

One of the most unprofessional customer service experiences of my entire life. I was quoted a price for a storage unit that didn't exist. There is not enough space allowed to explain the clown show.

Jaysen G. | Reservación
Clasificación:
5.0

I never went to the facility. I was a U-Box customer only. Theydid an excellent job. I was very pleased with the service and will recommend them to everyone. Gracias.

tom T.  |  Overall Experience 
Clasificación:
3.0

I live in Apple Valley, so I am not sure why my UBox was stored in Blaine. It was very inconvenient to get things from the box.

Jennie N.  |  Overall Experience 
Clasificación:
5.0

The staff were incredibly helpful and knowledgeable. They responded to all questions very promptly. They made this move a positive experience!

Mary R.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and knowledgeable ! Super friendly as well !

Tanya F.  |  Overall Experience 
Clasificación:
1.0

Nothing was right at all

Michael O.  |  Overall Experience 
Clasificación:
5.0

Michelle did a great job on U-Boxes and Stephanie and team are always good to me as a regular customer.

Jeff G.  |  Overall Experience 
Clasificación:
5.0

Good jobs every one

Vinnie & Cindi N.  |  Overall Experience 
Clasificación:
4.0

It was fine.

briana h.  |  Overall Experience 
Clasificación:
5.0

Phone service is slow when busy but otherwise always friendly and helpful! I will recommend and use them again!

ERIC K.  |  Overall Experience 
Clasificación:
2.0

I was charged for my locker weeks after I was out. I called and left a message and nobody called me back. I called again and talked to a woman who said she would look into it and call me back (didnt)

ROBERT K.  |  Overall Experience 
Clasificación:
5.0

N/a

MEGAN W.  |  Overall Experience 
Clasificación:
5.0

Very helpful!

ERIC K. | Reservación
Clasificación:
5.0

This is my family's second time using your facility . We've never had an issue either time. Will definitely recommend in the future to family & friends .

Jordin C.  |  Overall Experience 
Clasificación:
5.0

Staff were friendly and the facility is clean. I will always come back if I need help

Victoria T.  |  Overall Experience 
Clasificación:
5.0

My time using the U-Haul storage facility was very satisfactory.

Luke L.  |  Overall Experience 
Clasificación:
5.0

Wish the store was open a little later, to access my unit later, but still not complaining!

Nicklaus W.  |  Overall Experience 
Clasificación:
4.0

Bueno

Daniel W.  |  Overall Experience 
Clasificación:
2.0

The u-haul store employees forced me to reverify myself while I was verifying myself during a self check-in. The act was extremely tedious and disrespectful.

Crystal S.  |  Overall Experience 
Clasificación:
5.0

Michelle was the best!! Very professional, personable and top-notch customer service. Give her a raise!

leigh b.  |  Overall Experience 
Clasificación:
5.0

Great staff

Robert h.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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