Comentarios del cliente para U-Haul Moving & Storage of Binghamton
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Binghamton
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Chris M. en
give proper information on drop off location
ANGEL R. en
Great staff and very friendly
MATHEW L. en
Probably could improve customer service by not telling paying customers with reservations that if they had come any later they would have been refused a truck. If I arrive during normal business hours and have a reservation I don’t need to explain to a guy with a general manager shirt that I should be able to rent a truck. I don’t care if it’s 30 mins before close. If you wanted to stop business at 4:30 then close at 4:30 but your open till 5pm so I should be welcomed to be a customer. Other people work long days too but I’m not allowed to make comments like that to paying customers.
ARTHUR T. en
NOT pleased that I had originally ordered a 26' and had to settle for a 20'!
Robert C. en
Appliance dolly’s wheels were flat. Told us the dolly was in the truck...it wasn’t, had to go back. The person there was terrible, miserable and could care less on being helpful.
Philip S. en
Just keep up the good work.
Paul L. en
The door of our uhaul was stuck in the roof because of a piece of metal that was preventing it from coming down. I called the local uhaul not 1, not 2, not 5 BUT 10 TIMES to get someone to come out and fix the damn door, every time I called I was transferred to the dumb ass customer service center where no one could help at all. It was RIDICULOUS. finally my boyfriend was able to fix the door, after getting set back for 2 hours. Spent $100 on a damn truck that didnt even function properly and no one gave a damn!
William L. en
Professional service - great experience
Ethan B. en
Got billed long after left locker, door to lockers didn’t actually work so needed employee to gain access. Wouldn’t call back after they corporate said they would.
rebecca B. en
Your people are polite but they don't smile.
John D. en
Keep up the good work. Thanks for your services.
Carlos G. en
Good job
Arthur S. en
The guy could have been a bit more cordial, asked about the truck. If he said something I may have remembered to say something about the wipers
Gerald W. en
Make sure the equipment reserved is available at the location it was reserved. I had to go to Vestal originally. They didn't have the trailer I had reserved there so they transferred my reservation back into Binghamton. My time and gas were wasted having to go backwards.
Robert H. en
Site manager was very rude and talking down to fellow employees. He expected them to greet customer at the door or yell to the customer and flag them to counter. That it self is rude. He needs anger management, ethics and edicts training. Other business associates familiar with that location contacted me and agree.
janice f. en
James, the manager, made the experience easy and pleasant. I will definitely rent with you again.
Brian O. en
Great service
Sarah C. en
It was ok
Brian U. en
Easy to use and excellent help
steve m. en
really nice help
chad c. en
Always friendly and customer service oriented.
Richard L. en
James Roe runs a good facility; have rented storage space before for my daughters college stuff and never had a problem
wendy c. en
i only would worry about my daughter being there alone as it seems like a predator could hide there
Maria D. en
The younger person working there is rude, does not respect customers and their time. I called the day I rented to complain. Thank you
Brian F. en
ceilings falling down in unit. mildew smell, floor covered with damaged sheetrock, ceiling insulation falling down, holes in walls. unit not fit to store outdoor equipment let alone personal items
Steven C. en
Quick and easy. Excellent Rep. and storage review. Great service.
taisha o. en
Awesome
Widline G. en
The staff at this particular U-Haul were extremely helpful,friendly and understanding. I would definitely recommend this U-Haul storage facility. The manager and workers did an above excellent job.
Anthony V. en
Great service and protection of my things I had stored there
Richard L. en
The person who assisted my daughter and I was very helpful
Cathi G. en
Staff is always friendly and helpful.
zakari a. en
I will always use this company.
susan s. en
just WAY to hot
john w. en
Great customer service.
LISA V. en
Hi my experience at u haul was a little bit bad it looked like somebody climed in an too several items from me whom ever was next door to me.I'm good tho I won't ever rent storage from y'all again.