Customer Reviews for U-Haul Moving & Storage of Bethpage

3,662 comentarios

1000 S Broadway   Hicksville, NY 11801
(1 mile North of Hempstead Turnpike on Route 107 Across from Grumman)

(516) 822-6100

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(516) 822-6100

1000 S Broadway
Hicksville, NY 11801
(1 mile North of Hempstead Turnpike on Route 107 Across from Grumman)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Both staff members when picking up and returning this truck were very friendly and helpful. They made the pick up and drop off seamless and very quick, great staff members!

Keith C. 
Clasificación:
5.0

No comment for improvement. Wanted to express my appreciation for the overall level of attention, professionalism, and charisma that was provided to us. Customer service quality was at an all time high.

LUISF R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JT C. 
Clasificación:
5.0

No improve needed

PABLOM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerri E. 
Clasificación:
5.0

Very nice young man, all alone with all those trucks and trailers!

colleen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

Good service

GAUDENCIO T. 
Clasificación:
5.0

it is nice and good working

SYEDA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ONKAR S. 
Clasificación:
5.0

This location is 100 times better than rt110 in Farmingdale

JOHNW C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymond S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NAZMULH C. 
Clasificación:
5.0

Everything was perfect

ALANE B. 
Clasificación:
4.0

Good job

ROBERT M. 
Clasificación:
5.0

Good service

GAUDENCIO T. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY J. 
Clasificación:
5.0

Great employees always have my stuff ready

GREGA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDP M. 
Clasificación:
5.0

El cliente no dejó un comentario.

raymond J. 
Clasificación:
1.0

I had a really bad experience with this store, first to all they were calling during almost the whole day to return the truck, they accused me of stealing the truck, when I tried to explain the situation, the guy who was serving as a supposed "customer service agent", was rude and very unrespectful, I hired a truck for a big moving, tried to talk with them to extend the time, but they just give excuses for not to. If in the future I will need another truck service I will make sure I will never use this store ever again.

VICTORIAESPERANZ G. 
Clasificación:
3.0

I paid additional insurance for my rental to cover fuel and everything else, yet I will still charge $25 additional for no reason. Not sure who to speak to about that.

YALITZA B. 
Clasificación:
1.0

The worst experience I've had so far with Uhaul, upon returning the truck the I handed the truck keys to the associate I believe her name is Mitchell she did not inspect the truck which is part of her job she was busy on her phone. I asked her are you going to email me the receipt she said yes which she never did I had to call the next day for a receipt, when I asked for the charge I was charged extra $60 dollars for gas every time I rent a truck I always return it with extra gas so I don't get charge extra for gas. I had to go back and forth with the store to prove myself correct and get the refund if the associates would have done her job the first place I wouldn't been going through the nonsense that I went through. It was extremely embarrassing because they thought I was lying I will never go to this uhaul location again.

Mohammad I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin M. 
Clasificación:
1.0

My original location did not have my truck there and I had to go to a different location and it screwed up my entire day.

Meghan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Liza R. 
Clasificación:
4.0

Clean the windows better

Greg C. 
Clasificación:
5.0

Really should store buissness customer details so don't need to go thru whole process everytime

GREGA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Camilla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maureen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth S. 
Clasificación:
3.0

Milage rates are way too high!

RICHARDGERARD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIAL W. 
Clasificación:
5.0

Everything was great I enjoyed using rental

RICHARDG M. 
Clasificación:
5.0

Person at desk. Only one in store that day was extremely friendly and helpful.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nallathambi D. 
Clasificación:
3.0

The truck I rented was dirty on the outside with multiple dents and body damage. Also it was making a lot of noise from under I thought I was going to break down.

Manuel F. 
Clasificación:
5.0

The staff was amazing upon pick up and drop off. This was one of the best, easiest, and fastest transactions at UHaul. You have a very good manager and staff at this location and I would recommend this location to any one.

Jonathan K. 
Clasificación:
5.0

Prompt, Courteous and Efficient Service. Thanks.

Debnath B. 
Clasificación:
5.0

Nothing to improve. Reps were knowledgeable patient and helpful during pick up and the return.

Anthony E. 
Clasificación:
4.0

Truck was very old over 100k in miles no modern safety features

MICHAELD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly C. 
Clasificación:
5.0

Rob was quick and efficient. Good job!

James K. 
Clasificación:
4.0

El cliente no dejó un comentario.

LUBOMIRA M. 
Clasificación:
5.0

Perfect!!!

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

YAWERMOID A. 
Clasificación:
4.0

It was an expensive rental. There were no discounts for seniors, AAA, union affiliation or retirees. Also, since the MPG was about 10 the fuel cost was daunting. I think this may be the last time I rent a U Haul despite the fact that the truck ran fine and your employees - phone staff as well as store operators were terrific.

Stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUSS S. 
Clasificación:
1.0

Get your facts straight I was given the run around I went in to the farnigdale location in Suffolk county ny to make sure I would get the right trailer they send me a text telling me a few hours later that it won't be available that the one they showed me was not working so they send me to west Babylon to pick up trailer I go to west Babylon to pick up trailer they tell me they don't have it that I would have to go to the Hicksville location so if corporate had any decency they would refund me

IOANNIS D. 
Clasificación:
5.0

Employee very helpful with setting up trailer

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURIEA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAJENDERKOEMAR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEI H. 
Clasificación:
4.0

Very good customer service. Very helpful. I even bought some boxes and supplies.

CHRISTINEM L. 
Clasificación:
5.0

Excellent service man.

Ryan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerasimos P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
5.0

The mobile pickup is ineffective. Tried to use, but the key was with an associate - defeats the purpose.

CHARLES G. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMASM D. 
Clasificación:
5.0

The APP check in process was a joke. I was better off at the counter. You asked me for ID I did not bring with me (passport). You asked me to verify my company and then said I can't use the same company that is on the rental agreement. Took a half hour to check in, and then I needed to go to the counter anyway to get the keys! Wasted a lot of time, which is not the reason the use the APP!

Joe C. 
Clasificación:
1.0

Truck was not clean Windows filthy cup holder broken

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESTER O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARINOLASCHOLAR K. 
Clasificación:
5.0

excellent representative Robert, who checked me out at the location. very happy!

Michael C. 
Clasificación:
1.0

Was not able to use the app at pick up because it was not working and lost an hour completing the rental inside the store. The truck had a broken driver's sideview mirror.

CHRISTOPHE C. 
Clasificación:
5.0

Keep doing what your doing

CHRISTINE B. 
Clasificación:
5.0

I can not think of anything that would improve renting from this location. Service was accurate, fast and, courteous!

WILLIAMJOHN C. 
Clasificación:
3.0

First off the truck stunk terribly of cigarettes. The steering wheel had to be at a 45 degree angle to drive straight. The tires had no tread on it. One of the rear lights was broken that I had to tape so water wouldn't go into it.

MICHELLEROSELYN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

No improvement necessary…

VINCENTJ A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter K. 
Clasificación:
5.0

Robert was very helpful.

Anthony F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIANJULIUS B. 
Clasificación:
5.0

very nice

Ramanjeet S. 
Clasificación:
5.0

Very pleasant experience

STACYR J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANINE G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ramses C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY JR U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter K. 
Clasificación:
1.0

Not enough stuff members, all ways one person handling 3 customers at the same time.

Arshad K. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
1.0

I have a video when I dropped off the truck. I refill the gas tank more than I supposed to, I took the video specifically to avoid extra charges, and guess what? They charge me for gasoline expenses!!! I feel betrayed

ERIKHORACIO M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Harpreet M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter K. 
Clasificación:
5.0

My whole experience was flawless. Thank you.

MARKH E. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALDJOSEPH R. 
Clasificación:
3.0

Pick location changed and we were not notified and had to speak one hour over the phone to find another location near to our zip A Text Message or E-mail would have been appreciated notifying such chance

NORMANF C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSUEMOISES C. 
Clasificación:
1.0

I rented an open 6 by 12 trailer. The lady on the phone asked if I wanted ramps. I said yes but she never told me it would be only a five foot opening. I was picking up a quad a wounded veteran at the time. I left Long Island to travel to Vermont to pick up the quad. I realized while stopping for gas in Massachusetts that the trailer was now too small. I was forced to stop in Lebanon New Hampshire and I was forced to rent a box truck spending another $420 dollars. Upon bringing the trailer back to hicksville ny the customer rep could care less of my situation. Not a good experience at all. Not happy at all.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seong S. 
No se han enviado comentarios para esta ubicación.

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