Customer Reviews for U-Haul Moving & Storage of Bethany

631 reviews

2425 N MacArthur Blvd   Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)

(405) 787-2450

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(405) 787-2450

2425 N MacArthur Blvd
Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
1.0

Customer did not leave a comment.

narel W. 
Rating:
5.0

Customer did not leave a comment.

KENNETH S. 
Rating:
5.0

Easy experience

ANDREW S. 
Rating:
4.0

Customer did not leave a comment.

KRISTOPHER K. 
Rating:
5.0

Employees were great. The morning shift guy saved me a hundred bucks by changing my rental since I didn't know it was one way, when I only live 2 miles away and was only going to be driving about 10 miles and only needing the truck for about 6 hours. So glad I saved that much, it really helped.

Skylar L. 
Rating:
5.0

keep Quinton!! he's amazing'!!

Kim R. 
Rating:
5.0

Customer did not leave a comment.

RANDOL M.  |  Overall Experience 
Rating:
5.0

So helpful during a difficult move, friendly and provided great service!

clint N. 
Rating:
5.0

Customer did not leave a comment.

MARCIA H.  |  Overall Experience 
Rating:
5.0

Brand new van! Great experience!

JORDAN K. 
Rating:
5.0

Customer did not leave a comment.

JENNY R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KENDRA R.  |  First Impressions 
Rating:
2.0

Fix the ac and cruise control

Raymond U. 
Rating:
5.0

Very helpful and friendly, great experience.

FRANKLIN H. 
Rating:
5.0

THE MAN WAS NICE AND HELPFUL

Carl D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDWARD H. 
Rating:
5.0

The gentleman working in the store was the best. He helped us get everything set up and was one of the kindest people I have ever met.

HEATHER H. 
Rating:
5.0

Customer did not leave a comment.

JOYCE P. 
Rating:
1.0

Customer did not leave a comment.

Krisnie M. 
Rating:
4.0

The unit is a lot smaller than we need so we will have to find another one later on

cristal b.  |  First Impressions 
Rating:
5.0

The gentleman that helped us is super friendly and helpful. Will definitely use this location again.

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

MARCO C. 
Rating:
5.0

The young lady that helped me return the car transport is amazing!!! We drove past 3 other U-Haul locations to return and the customer service is well worth the drive.

Elizabeth S. 
Rating:
5.0

Great guy that morning

Matt M. 
Rating:
4.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRE N. 
Rating:
5.0

On line reservations are choppy, over selling your products!

Scott W. 
Rating:
5.0

Excellent customer service! You have my business!

Edward H. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Great service! Very helpful & friendly staff. Will continue to use this location for all my rental needs.

STEPHEN F. 
Rating:
5.0

Quintin was AWESOME!!!! He was perhaps the 1 person out of the whole move ( from Idaho) that made my move tolerable! so kind and gracious!!!

Kim R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kim H.  |  Overall Experience 
Rating:
5.0

Laquonda is friendly and very helpful.

Kevin J. 
Rating:
5.0

Nothing as far as I'm concerned it was an awesome experience thank you so much

ALEATHA L. 
Rating:
5.0

Customer did not leave a comment.

MARCIA H. 
Rating:
5.0

Best service I have received in a very long time . The personnel were great.

JAMES K.  |  First Impressions 
Rating:
5.0

The staff there is the best I've ever dealt with.

veronica k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany M. 
Rating:
5.0

The manager on site as of 9/24/21 was an amazing help in every way. I appreciate his abilities to accommodate my situation. I would highly recommend there business.

Anthony L.  |  Overall Experience 
Rating:
5.0

Great service, very nice & courteous employees.

craig F. 
Rating:
4.0

Customer did not leave a comment.

JAMES C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivas J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Excellent experience

JAMES F. 
Rating:
4.0

Good experience, would use again

Kylie H.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jesse P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

yvonne s.  |  Overall Experience 
Rating:
4.0

The customer service representative, Laquonda Huddleston, was extremely helpful and courteous.

Stephen W. 
Rating:
5.0

U-Haul as a whole is unorganized. The workers in the store are fantastic and extremely helpful but back office has some work to do. I called customer service to transfer my drop off location as the original location was closed and the employee told me that he had to transfer me to customer service to assist. After being on hold for 40+ minutes in the middle of the night I just dropped off the truck at a different location. Again I appreciate the front line employees as they made things very easy for me but the back office employee I spoke with was not helpful in a time of distress.

DANNY P. 
Rating:
2.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Only comment is that the row of units didn't have any electrical power for lighting. When i asked about it, they said they wouldn't fix it. They said if I'm in there after dark, that I'd have use a flashlight. I told them I was paying for a unit with lighting, they were not interested in fixing the problem.

MARK S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lovely H.  |  First Impressions 
Rating:
4.0

The employee was friendly and timely. There isn't anything I feel that needs improvement.

JANET M. 
Rating:
5.0

Customer did not leave a comment.

Amy F. 
Rating:
5.0

Customer did not leave a comment.

Albert M. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

Pickup was quick and easy. Staff friendly. Truck was in excellent condition

David B. 
Rating:
5.0

Customer did not leave a comment.

Felica B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

justin W. 
Rating:
5.0

Nothing at all my experience was amazing! The associate is the reason I come to this location she is very nice and very helpful. Its been a great experience every time I come.

Keyanna J. 
Rating:
5.0

Customer did not leave a comment.

Brandi J.  |  First Impressions 
Rating:
5.0

Sales rep was professional & friendly.

Jonathan R. 
Rating:
5.0

The workers at front desk were so nice and kind and helpful.

WILLIAM R.  |  First Impressions 
Rating:
3.0

All went well and great helpers. Thanks

William T. 
Rating:
5.0

Very easy in and out. Will definitely use this location again in the future.

Brooke H. 
Rating:
5.0

Customer did not leave a comment.

Hector B. 
Rating:
5.0

Customer did not leave a comment.

Jennifer J.  |  First Impressions 
Rating:
5.0

Thanks Quintin you were extremely helpful

Daya D.  |  First Impressions 
Rating:
5.0

All was excellent

RONNI C. 
Rating:
5.0

Customer did not leave a comment.

Jravon J. 
Rating:
5.0

Customer did not leave a comment.

Ivas J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BRIAN G. 
Rating:
5.0

The employees and service was outstanding. Couldn't ask for more.

Keith J. 
Rating:
4.0

Fast and friendly. Very happy with their service.

Matt L. 
Rating:
5.0

Customer did not leave a comment.

Hanna H. 
Rating:
5.0

Staff was extremely friendly and knowledgeable.

Rosie C.  |  First Impressions 
Rating:
5.0

Great Experience!!! And Friendly Staff!!!

George B.  |  First Impressions 
Rating:
3.0

Better A/C in truck

Jorge E. 
Rating:
5.0

Customer did not leave a comment.

Paula T. 
Rating:
5.0

Customer did not leave a comment.

Alesha D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Harsimran P. 
Rating:
5.0

Customer did not leave a comment.

Roland B. 
Rating:
5.0

I was transfered from one store to another this was the third store. The staff was friendly and made the experience great. Thank you! I greatly appreciate it

Elwood W. 
Rating:
5.0

Customer did not leave a comment.

Brent W. 
Rating:
5.0

The manager on duty was exceptionally nice, friendly, and knowledgeable. It was super quick process.

Peter B. 
Rating:
3.0

The staff was fantastic, checking me in and checking me out,made it a breeze!

Howard T. 
Rating:
4.0

Customer did not leave a comment.

Keith C. 
Rating:
3.0

Customer did not leave a comment.

Giovanni S. 
Rating:
5.0

The staff at this location was so helpful and friendly I absolutely enjoyed doing business with them and plan to be back soon.

James W. 
Rating:
5.0

Customer did not leave a comment.

MARVIN K. 
Rating:
5.0

They forgot to scan in my trailer so I had to do that part myself

jonathan n.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER R. 
Rating:
3.0

Rude customer service upon return

Kellie K. 
Rating:
5.0

They did an outstanding job they went out of the way to take care of us when we brought the trailer back it was pouring down rain thank you dear it's pouring down rain I did everything they could to make us comfortable in the rain I would recommend a friend and anybody else who needs Au haul to these people we're outstanding

YASMIN M. 
Rating:
5.0

Customer did not leave a comment.

TASHI C.  |  First Impressions 
Rating:
5.0

Great staff, super helpful, entire experience was outstanding. For OKC, I will only rent from this location in the future.

MARK J. 
Rating:
3.0

We had our pick up place 3 times on us the morning of pick up as they could not find the truck we have reserved.

Melissa S. 
Rating:
4.0

Customer did not leave a comment.

MARVIN K. 
Rating:
4.0

The lock was not in the unit and the exit was confusing.

Tracy E.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RENEE R. 
Rating:
3.0

Customer did not leave a comment.

CHYRON A. 
Rating:
5.0

Customer did not leave a comment.

Nicqwena P. 
Rating:
1.0

I was 30 minutes late in returning the van. I was charged a daily rate of $80.00 extra.

Stephen D. 
Rating:
5.0

Absolutely love the gentleman you have on staff! He helped me when I rented a Uhaul in Edmond six months ago. Very helpful and professional! I was so happy to see him when I rented storage here in Bethany!!

Kimberlee C.  |  First Impressions 
Rating:
3.0

The staff was extremely friendly! I was disappointed that we had to wait 30 minutes to an hour before the vehicle we'd rented was returned. There was no offer to substitute anything so we could get on the road. I know it wasn't the staff's fault, but it would have been nice to have been able to get something else for the same price so we could get to our out of state destination sooner.

PAULETTE B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Nothing service was grea

james W. 
Rating:
5.0

The attendant on duty was awsome

Vernon B. 
Rating:
5.0

OUTSTANDING location! Very cheerful and friendly associate behind the counter (makes all the difference), and a BRAND NEW cargo van to use for the day. Such a wonderful experience and we plan on using this location the next time we need a rental moving vehicle. AAA+++!!

DAVID K. 
Rating:
5.0

Your employees were friendly and professional. Excellent experience.

Paula D. 
Rating:
5.0

Just continue what they do

TROY B. 
Rating:
5.0

Nothing

Michael S. 
Rating:
5.0

Customer did not leave a comment.

kenneth H. 
Rating:
5.0

Personnel was SUPER NICE. Came out to the truck as I pulled in and started working on checking it in. Great personality and very pleasant. Will always go back to her now that I am living here. Kudos to her!

LAINE A. 
Rating:
4.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Good customer service

HANS P. 
Rating:
5.0

Customer did not leave a comment.

AVIAUNCE T. 
Rating:
5.0

Stay open later otherwise everything fine, thanks

Sonya B. 
Rating:
5.0

The person that waited on me was very nice and professional, great place, thank you.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

They are top notch. I recommend them to everyone. They really did a great job for us. They are my go to location for every thing. I do not think you can improve on perfection.

RODERICK C. 
Rating:
5.0

Your gas gauge is stuck in full. It didn't move it all but held 11 dollars to file it back up. Someone may take advantage of that.

clif D. 
Rating:
5.0

It went well.

Debra C. 
Rating:
3.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

This was my first time renting a storage unit and the staff was very helpful and made it a good experience. Thank you

Kimberlee J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CATHERINE A. 
Rating:
5.0

Hey super human being. He reminded me of my grandfather he was so helpful and just an amazing person. If I had more time I would love to go back and have some coffee with him and visit✝️

Tim W. 
Rating:
5.0

I can't think of a thing very professional and well taken care of.

Richard H. 
Rating:
5.0

Great Job Team!!! Thank you so kindly!!!

Melissa A. 
Rating:
5.0

Customer did not leave a comment.

yvonne s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

James V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KELLY H.  |  First Impressions 
Rating:
3.0

Got exactly what I wanted in 1 day U-Haul and storage

tamiha j.  |  First Impressions 
Rating:
5.0

Very pleasant and polite.

Davis L.  |  First Impressions 
Rating:
5.0

Very nice people in the office.

Keatra W.  |  First Impressions 
No reviews have been submitted for this location.

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