Customer Reviews for U-Haul Moving & Storage of Bethany

590 comentarios

2425 N MacArthur Blvd   Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)

(405) 787-2450

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(405) 787-2450

2425 N MacArthur Blvd
Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great service, very nice & courteous employees.

craig F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivas J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

Excellent experience

JAMES F. 
Clasificación:
4.0

Good experience, would use again

Kylie H.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Jesse P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

yvonne s.  |  Overall Experience 
Clasificación:
4.0

The customer service representative, Laquonda Huddleston, was extremely helpful and courteous.

Stephen W. 
Clasificación:
5.0

U-Haul as a whole is unorganized. The workers in the store are fantastic and extremely helpful but back office has some work to do. I called customer service to transfer my drop off location as the original location was closed and the employee told me that he had to transfer me to customer service to assist. After being on hold for 40+ minutes in the middle of the night I just dropped off the truck at a different location. Again I appreciate the front line employees as they made things very easy for me but the back office employee I spoke with was not helpful in a time of distress.

DANNY P. 
Clasificación:
2.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

Only comment is that the row of units didn't have any electrical power for lighting. When i asked about it, they said they wouldn't fix it. They said if I'm in there after dark, that I'd have use a flashlight. I told them I was paying for a unit with lighting, they were not interested in fixing the problem.

MARK S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lovely H.  |  First Impressions 
Clasificación:
4.0

The employee was friendly and timely. There isn't anything I feel that needs improvement.

JANET M. 
Clasificación:
1.0

La verdad nos toco vivir una muy desagradable experiencia, hicimos contrato de mes por mes a la hora de firmar nos ofrecieron una garantia una, desafortunadamente era la primera vez q yo necesita de estos servicios y pir mi poca experiencia, nos paso lo q nunca crei, se metio el agua a el contenedor perdimos 1 recamara la mesa del comedor, 1 television lo mas desagradable q a la hora del reclamo, nos comentan q hay 2 tipos de garantias q por 10 o 17 dolares mas hubiera cubierto hasta 15 mil dolares, desafortunadamente yo no lo sabia, asi como no sabia q se nos hiban a dañar los muebles y lo peor q la respuesta fue q fue mi culpa por no haber preguntado, y yo creo q quiza no estan capacitados correctamente, me hubiesen informado q existian diferentes garantias, por supuesto hubiese optado por pagar 17 dolares mas y asi no hubiese perdido la mitad de mis muebles, desafortunadamente llegamos a buscar casa, trabajo, y lo peor pagamos camion para traer todos nuestros muebles y nos salen con q ni son seguros los storages, y q no estan capacitados sus empleados... Cero recomendables

Hugo B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
5.0

Pickup was quick and easy. Staff friendly. Truck was in excellent condition

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felica B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

justin W. 
Clasificación:
5.0

Nothing at all my experience was amazing! The associate is the reason I come to this location she is very nice and very helpful. Its been a great experience every time I come.

Keyanna J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilda s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi J.  |  First Impressions 
Clasificación:
5.0

Sales rep was professional & friendly.

Jonathan R. 
Clasificación:
5.0

The workers at front desk were so nice and kind and helpful.

WILLIAM R.  |  First Impressions 
Clasificación:
3.0

All went well and great helpers. Thanks

William T. 
Clasificación:
5.0

Very easy in and out. Will definitely use this location again in the future.

Brooke H. 
Clasificación:
5.0

Thanks for helping our troops USA.

CHARLES A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer J.  |  First Impressions 
Clasificación:
5.0

Thanks Quintin you were extremely helpful

Daya D.  |  First Impressions 
Clasificación:
5.0

All was excellent

RONNI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jravon J. 
Clasificación:
5.0

The office staff is amazing! So friendly and extremely helpful! Because of them, I will use U Haul always for moving and storage needs! The best customer service I have had in a long time!!

Kelly C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivas J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN G. 
Clasificación:
5.0

The employees and service was outstanding. Couldn't ask for more.

Keith J. 
Clasificación:
4.0

Fast and friendly. Very happy with their service.

Matt L. 
Clasificación:
4.0

El cliente no dejó un comentario.

RACHELLE Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hanna H. 
Clasificación:
5.0

Staff was extremely friendly and knowledgeable.

Rosie C.  |  First Impressions 
Clasificación:
5.0

Great Experience!!! And Friendly Staff!!!

George B.  |  First Impressions 
Clasificación:
5.0

Excellent staff at this location.

James L.  |  Overall Experience 
Clasificación:
5.0

Very respectful and helpful with all my questions and concerns.

sequita n.  |  First Impressions 
Clasificación:
3.0

Better A/C in truck

Jorge E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christina T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CECIL P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alesha D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Harsimran P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roland B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Teresa B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilda s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

catherine e.  |  Overall Experience 
Clasificación:
5.0

I haven't rented a storage in years, uhaul was convenient, free first month , were very professional, what more could I ask for, thank you, I would recommend as well as myself rent from you in the future

Lora P.  |  Overall Experience 
Clasificación:
5.0

I was transfered from one store to another this was the third store. The staff was friendly and made the experience great. Thank you! I greatly appreciate it

Elwood W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent W. 
Clasificación:
3.0

The gentleman that checked us in at 8 am was not friendly at all. Gave us very little instructions and sent us on our way. When we returned the Uhaul the staff was there cleaning the drive and one guy ran ahead to lock the door. He instructed us to leave the key in the drop box and leave the Uhaul under the canopy. We asked if we should lock the back since there was a dolly and he said no just lock the doors. We did as he said but was nervous the dolly could be stolen. We had no issue with the Uhaul truck and will use this facility again but hoping the staff is happier and friendly to their customers.

Stephanie T.  |  First Impressions 
Clasificación:
5.0

The manager on duty was exceptionally nice, friendly, and knowledgeable. It was super quick process.

Peter B. 
Clasificación:
3.0

The staff was fantastic, checking me in and checking me out,made it a breeze!

Howard T. 
Clasificación:
5.0

While I have had issues with U-Haul in the past this location worked out and I never had any problems. As a note the website to setup payments is not the best but when I did have issues, this location was fast to fix it for me.

gregg b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Giovanni S. 
Clasificación:
5.0

The staff at this location was so helpful and friendly I absolutely enjoyed doing business with them and plan to be back soon.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN K. 
Clasificación:
5.0

They forgot to scan in my trailer so I had to do that part myself

jonathan n.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER R. 
Clasificación:
3.0

Rude customer service upon return

Kellie K. 
Clasificación:
5.0

Muy buen sitio para almacenar cosas y muy buen sevicio .

victor a.  |  Overall Experience 
Clasificación:
5.0

They did an outstanding job they went out of the way to take care of us when we brought the trailer back it was pouring down rain thank you dear it's pouring down rain I did everything they could to make us comfortable in the rain I would recommend a friend and anybody else who needs Au haul to these people we're outstanding

YASMIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TASHI C.  |  First Impressions 
Clasificación:
5.0

Great staff, super helpful, entire experience was outstanding. For OKC, I will only rent from this location in the future.

MARK J. 
Clasificación:
3.0

We had our pick up place 3 times on us the morning of pick up as they could not find the truck we have reserved.

Melissa S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARVIN K. 
Clasificación:
4.0

The lock was not in the unit and the exit was confusing.

Tracy E.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

James E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE R. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHYRON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicqwena p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicqwena P. 
Clasificación:
1.0

I was 30 minutes late in returning the van. I was charged a daily rate of $80.00 extra.

Stephen D. 
Clasificación:
5.0

Absolutely love the gentleman you have on staff! He helped me when I rented a Uhaul in Edmond six months ago. Very helpful and professional! I was so happy to see him when I rented storage here in Bethany!!

Kimberlee C.  |  First Impressions 
Clasificación:
3.0

The staff was extremely friendly! I was disappointed that we had to wait 30 minutes to an hour before the vehicle we'd rented was returned. There was no offer to substitute anything so we could get on the road. I know it wasn't the staff's fault, but it would have been nice to have been able to get something else for the same price so we could get to our out of state destination sooner.

PAULETTE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
5.0

Nothing service was grea

james W. 
Clasificación:
5.0

The attendant on duty was awsome

Vernon B. 
Clasificación:
5.0

OUTSTANDING location! Very cheerful and friendly associate behind the counter (makes all the difference), and a BRAND NEW cargo van to use for the day. Such a wonderful experience and we plan on using this location the next time we need a rental moving vehicle. AAA+++!!

DAVID K. 
Clasificación:
5.0

Your employees were friendly and professional. Excellent experience.

Paula D. 
Clasificación:
5.0

Just continue what they do

TROY B. 
Clasificación:
5.0

Nada

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth H. 
Clasificación:
5.0

Personnel was SUPER NICE. Came out to the truck as I pulled in and started working on checking it in. Great personality and very pleasant. Will always go back to her now that I am living here. Kudos to her!

LAINE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian W. 
Clasificación:
5.0

Good customer service

HANS P. 
Clasificación:
5.0

Stephanie was great, patient and thorough and professional

Jose F.  |  Overall Experience 
Clasificación:
2.0

I rented a unit for 39.95 I believe and it ended up being to small. So I called the office to get a bigger size. Which she did. Yet when I got there I didn't recieve the gate code. I had a new unit with the old i it gate code. Out of desperation of getting in with trucks loaded...I had to but another unit. Customer service said once the office opened the next morning it would be straightened out. 2 weeks later I'm still waiting for it to get straightened out. Meanwhile, I'm charged 39.95 + 94.?? For another unit for 1 month. When it should have been free with the promotion offer of renting a box truck get 1 month free storage rental.

Kennie O.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

AVIAUNCE T. 
Clasificación:
5.0

Stay open later otherwise everything fine, thanks

Sonya B. 
Clasificación:
5.0

The person that waited on me was very nice and professional, great place, thank you.

MICHAEL D. 
Clasificación:
5.0

Donna consulted then provided the correct storage solution for my needs. Clean and accessable location. Friendly and accommodating. Very professional.

CECIL P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

They are top notch. I recommend them to everyone. They really did a great job for us. They are my go to location for every thing. I do not think you can improve on perfection.

RODERICK C. 
Clasificación:
5.0

Your gas gauge is stuck in full. It didn't move it all but held 11 dollars to file it back up. Someone may take advantage of that.

clif D. 
Clasificación:
5.0

It went well.

Debra C. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

This was my first time renting a storage unit and the staff was very helpful and made it a good experience. Gracias

Kimberlee J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE A. 
Clasificación:
5.0

Outstanding customer service,patient with me as I requested another unit that was accessible from my car,I have rented many storages and truly this was the smoothest experience I've had.

Jose F.  |  First Impressions 
Clasificación:
5.0

Hey super human being. He reminded me of my grandfather he was so helpful and just an amazing person. If I had more time I would love to go back and have some coffee with him and visit✝️

Tim W. 
Clasificación:
5.0

Everyone was always nice.

Rene C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

shayla g.  |  Overall Experience 
Clasificación:
5.0

Great!!!!!!!! and Thank you.

Ammy V.  |  First Impressions 
Clasificación:
5.0

Every and any time I had a concern come up over the 1 year that I maintained a storage unit, it was taken care of right away.

jalissia l.  |  Overall Experience 
Clasificación:
5.0

I can't think of a thing very professional and well taken care of.

Richard H. 
Clasificación:
5.0

Great Job Team!!! Thank you so kindly!!!

Melissa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

yvonne s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John O. 
Clasificación:
5.0

These folks are GREAT to work with. Definitely recommend this location.

RODERICK C. 
Clasificación:
4.0

El cliente no dejó un comentario.

NATHANIEL R. 
Clasificación:
5.0

Great Customer Service!

Shantell P.  |  First Impressions 
Clasificación:
3.0

WHEN WE PICKED UP OUR VAN IT WAS NOT READY. WE HAD TO REMOVE THE ICE OURSELVES.

kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tawanna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLI C. 
Clasificación:
3.0

We chose the mobile pick up for convenience and to avoid seeing anyone. It took a while to navigate the app and get it set up. I did step into the office for help. The lady seemed nice and was wearing her mask but she would pull it down to talk to me. I don't know what the point of wearing it was. I was by the door and she was far enough away. It did concern me. I have lost several people to Covid and take as many precautions as I can to be safe. Checking the truck back in was super easy.

Cheree B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shyanna S. 
Clasificación:
5.0

Super friendly and helpful ladies at this location!!!

JENNIFER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcy K. 
Clasificación:
5.0

Very friendly customer service..

MICHELLE N. 
Clasificación:
5.0

Nothing.

James V. 
Clasificación:
5.0

El cliente no dejó un comentario.

James V.  |  First Impressions 
Clasificación:
5.0

The trailer lockdown mechanism on passenger side does not work

randy Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacques M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda B. 
Clasificación:
1.0

Do not have anything to do with this Uhaul location!! The manager is dishonest and will rip you off.

cheri o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry M. 
Clasificación:
5.0

Donna and staff are nice and go over and beyond to do you right. Thank you Donna for working with us and the storage.. They are great people who care for the customers...

Joy W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KELLY H.  |  First Impressions 
Clasificación:
1.0

The management is extremely rude. You would think during a major power outage they would have a little more comparison to people and their needs. That someone would be available to open the gate that was not electronic. Also a black lady that was there had been coming every day for a week and she wouldn't let her get her stuff but she let us get ours.

Brittany B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra W.  |  Online Move In 
Clasificación:
5.0

We were greeted by a very nice person. The process of picking up the cargo van was very easy. The dropping off the van was as easy. The van was clean and very easy to drive.

neta G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
5.0

Honestly this was the smoothest vehicle rental transaction I've ever had. Walked in, within 2 minutes I'm out of the office keys in hand and the same when I returned. Gracias

Dane C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alia G.  |  Online Move In 
Clasificación:
5.0

Laquanda that works at the front desk has helped me before. She has been amazing both times and was very patient with me. She is the definition of a well designed employee. Ty

Chancellor S. 
Clasificación:
4.0

Service was very polite.

DAVID ALEN R. 
Clasificación:
5.0

Service was great, but the gentleman that worked yesterday was not wearing a mask when the signs on the door stated that masks were required.

GREGORY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B. 
Clasificación:
5.0

I think this storage facility will suit me fine.

Donald S. 
Clasificación:
3.0

Trailer was filthy.

Kandi E. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANITA P. 
Clasificación:
3.0

Give customers more time especially when they travel far and not familiar with the area Don't charge customer your price for gas but charge the actual $ amount gas cost at a gas station

Yanick N. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUNTER W. 
Clasificación:
5.0

The guy in the front office was so friendly and nice !! I forgot his name but deserves a raise 🙂

Veronica G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY M.  |  First Impressions 
Clasificación:
5.0

Very helpful and courteous customer service representative

brian d.  |  First Impressions 
Clasificación:
3.0

Got exactly what I wanted in 1 day U-Haul and storage

tamiha j.  |  First Impressions 
Clasificación:
4.0

They were very helpful and nice

Cassandra W.  |  First Impressions 
Clasificación:
5.0

Very pleasant and polite.

Davis L.  |  First Impressions 
Clasificación:
5.0

Very nice people in the office.

Keatra W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de propano
    Propano

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