Customer Reviews for U-Haul Moving & Storage of Bethany

657 comentarios

2425 N MacArthur Blvd   Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)

(405) 787-2450

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(405) 787-2450

2425 N MacArthur Blvd
Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERENCE B. 
Clasificación:
5.0

Communicate with drop off store. Was told by 1st location that I would be reimbursed $20/day for every day I dropped off trailer early. I should have received a $40 reimbursement. However, drop off site said they don't do that. I would have to get reimbursed from 1st location. Still need to get reimbursed.

DIANA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimme B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

They had the van we needed, were quite professional and helpful at the front desk, and were quite thorough with notifying us of charges, etc. Overall great experience!

STEPHEN B. 
Clasificación:
1.0

The manager cussed at me and said that I didn't return my truck and he was going to file a police report on me. He told me that my job really wasn't my job and that he was going to send me to jail. I would like to speak with upper management. He was extremely rude and disrespectful. Come to find out my truck was found by him 10 minutes after he called me. He did not call me back to apologize or say that he checked in my truck . He had the Shawnee location where I picked up the truck call me.

Cassie H. 
Clasificación:
5.0

Quinton was very professional and helpful.

Kimberly E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt R. 
Clasificación:
3.0

El cliente no dejó un comentario.

lusha h.  |  Overall Experience 
Clasificación:
5.0

I've had the absolute pleasure of having Quintin May at two separate locations when needing a UHaul truck, trailer and storage space. He has been the most professional, helpful, friendly and courteous individual ever! I wish he could be cloned for all other businesses!! Give this man a raise and don't let him go!

Kimberlee C.  |  Overall Experience 
Clasificación:
5.0

Have wonderful people like Quintin May at all of your UHaul sites!!!

Kimberlee C. 
Clasificación:
2.0

I backed trailer in (not normal Uhaul) to drop. I approached and she (Wanda) said. "Ya, drop it right there". I said

STEVEN B. 
Clasificación:
4.0

Need to be open longer hours . Other than that everything, especially the gentleman in office was great.

Michell H.  |  First Impressions 
Clasificación:
5.0

Storage unit wasn't well lit, meaning there were no lights inside and it was always dark in the back half of the storage even when the sun was out. There should definitely be a light or lights added, especially during winter when the sun goes down at 5:15pm. Other than that, it was all good. Gracias

Skylar L.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work

sharron p.  |  First Impressions 
Clasificación:
4.0

ND

Coatney M. 
Clasificación:
3.0

Check that lights work Stay with one customer at a time until complete.

DAVID JOHN D. 
Clasificación:
5.0

The original place for drop off looked like an abandoned building. Gave McArthur a call, they were open early. And very accommodating. Organized and great costumer service.

ARNEL M. 
Clasificación:
2.0

The gate was stuck we some how managed to get the uhaul back to our storage area. We were NOT going to even try to get it back out front. We had to leave the truck inside the gate instead of parking out front. The Associate was really nice, it would've been nice to know that the gate was barely operational before we rented the truck and got a unit there. Overall 6/10 experience.

krystalyn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leah M. 
Clasificación:
1.0

returned equipment on 11-13-2021 worker accused me of breaking tire strap on trailer. i advised him that tire strap had much wear and tear on it prior to me renting to trailer and that he broke off during transportation. Rep accused me of breaking the strap i felt very disappointed of customer service given to me . The location was 2425 macarthur in oklahoma city oklahoma . I advised that rep be trained on customer service and not to accuse someone of something without knowing the facts .

RONALD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramona T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herbert T. 
Clasificación:
5.0

I have no complaints everything was quick and efficient, great customer service!

KELLYE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
1.0

El cliente no dejó un comentario.

narel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH S. 
Clasificación:
5.0

Easy experience

ANDREW S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KRISTOPHER K. 
Clasificación:
5.0

Employees were great. The morning shift guy saved me a hundred bucks by changing my rental since I didn't know it was one way, when I only live 2 miles away and was only going to be driving about 10 miles and only needing the truck for about 6 hours. So glad I saved that much, it really helped.

Skylar L. 
Clasificación:
5.0

keep Quinton!! he's amazing'!!

Kim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDOL M.  |  Overall Experience 
Clasificación:
5.0

So helpful during a difficult move, friendly and provided great service!

clint N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCIA H.  |  Overall Experience 
Clasificación:
5.0

Brand new van! Great experience!

JORDAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNY R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KENDRA R.  |  First Impressions 
Clasificación:
2.0

Fix the ac and cruise control

Raymond U. 
Clasificación:
5.0

Very helpful and friendly, great experience.

FRANKLIN H. 
Clasificación:
5.0

THE MAN WAS NICE AND HELPFUL

Carl D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD H. 
Clasificación:
5.0

The gentleman working in the store was the best. He helped us get everything set up and was one of the kindest people I have ever met.

HEATHER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOYCE P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Krisnie M. 
Clasificación:
4.0

The unit is a lot smaller than we need so we will have to find another one later on

cristal b.  |  First Impressions 
Clasificación:
5.0

The gentleman that helped us is super friendly and helpful. Will definitely use this location again.

Elizabeth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCO C. 
Clasificación:
5.0

The young lady that helped me return the car transport is amazing!!! We drove past 3 other U-Haul locations to return and the customer service is well worth the drive.

Elizabeth S. 
Clasificación:
5.0

Great guy that morning

Matt M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDRE N. 
Clasificación:
5.0

On line reservations are choppy, over selling your products!

Scott W. 
Clasificación:
5.0

Excellent customer service! You have my business!

Edward H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

Great service! Very helpful & friendly staff. Will continue to use this location for all my rental needs.

STEPHEN F. 
Clasificación:
5.0

Quintin was AWESOME!!!! He was perhaps the 1 person out of the whole move ( from Idaho) that made my move tolerable! so kind and gracious!!!

Kim R.  |  First Impressions 
Clasificación:
5.0

Laquonda is friendly and very helpful.

Kevin J. 
Clasificación:
5.0

Nothing as far as I'm concerned it was an awesome experience thank you so much

ALEATHA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCIA H. 
Clasificación:
5.0

Best service I have received in a very long time . The personnel were great.

JAMES K.  |  First Impressions 
Clasificación:
5.0

The staff there is the best I've ever dealt with.

veronica k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany M. 
Clasificación:
5.0

Great service, very nice & courteous employees.

craig F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

Excellent experience

JAMES F. 
Clasificación:
4.0

The customer service representative, Laquonda Huddleston, was extremely helpful and courteous.

Stephen W. 
Clasificación:
5.0

U-Haul as a whole is unorganized. The workers in the store are fantastic and extremely helpful but back office has some work to do. I called customer service to transfer my drop off location as the original location was closed and the employee told me that he had to transfer me to customer service to assist. After being on hold for 40+ minutes in the middle of the night I just dropped off the truck at a different location. Again I appreciate the front line employees as they made things very easy for me but the back office employee I spoke with was not helpful in a time of distress.

DANNY P. 
Clasificación:
2.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lovely H.  |  First Impressions 
Clasificación:
4.0

The employee was friendly and timely. There isn't anything I feel that needs improvement.

JANET M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
5.0

Pickup was quick and easy. Staff friendly. Truck was in excellent condition

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

justin W. 
Clasificación:
5.0

Nothing at all my experience was amazing! The associate is the reason I come to this location she is very nice and very helpful. Its been a great experience every time I come.

Keyanna J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi J.  |  First Impressions 
Clasificación:
5.0

Sales rep was professional & friendly.

Jonathan R. 
Clasificación:
5.0

The workers at front desk were so nice and kind and helpful.

WILLIAM R.  |  First Impressions 
Clasificación:
3.0

All went well and great helpers. Thanks

William T. 
Clasificación:
5.0

Very easy in and out. Will definitely use this location again in the future.

Brooke H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer J.  |  First Impressions 
Clasificación:
5.0

Thanks Quintin you were extremely helpful

Daya D.  |  First Impressions 
Clasificación:
5.0

All was excellent

RONNI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jravon J. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN G. 
Clasificación:
5.0

The employees and service was outstanding. Couldn't ask for more.

Keith J. 
Clasificación:
4.0

Fast and friendly. Very happy with their service.

Matt L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hanna H. 
Clasificación:
5.0

Staff was extremely friendly and knowledgeable.

Rosie C.  |  First Impressions 
Clasificación:
3.0

Better A/C in truck

Jorge E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alesha D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Harsimran P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roland B. 
Clasificación:
5.0

I was transfered from one store to another this was the third store. The staff was friendly and made the experience great. Thank you! I greatly appreciate it

Elwood W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent W. 
Clasificación:
5.0

The manager on duty was exceptionally nice, friendly, and knowledgeable. It was super quick process.

Peter B. 
Clasificación:
3.0

The staff was fantastic, checking me in and checking me out,made it a breeze!

Howard T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Giovanni S. 
Clasificación:
5.0

The staff at this location was so helpful and friendly I absolutely enjoyed doing business with them and plan to be back soon.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN K. 
Clasificación:
5.0

They forgot to scan in my trailer so I had to do that part myself

jonathan n.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER R. 
Clasificación:
3.0

Rude customer service upon return

Kellie K. 
Clasificación:
5.0

They did an outstanding job they went out of the way to take care of us when we brought the trailer back it was pouring down rain thank you dear it's pouring down rain I did everything they could to make us comfortable in the rain I would recommend a friend and anybody else who needs Au haul to these people we're outstanding

YASMIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TASHI C.  |  First Impressions 
Clasificación:
5.0

Great staff, super helpful, entire experience was outstanding. For OKC, I will only rent from this location in the future.

MARK J. 
Clasificación:
3.0

We had our pick up place 3 times on us the morning of pick up as they could not find the truck we have reserved.

Melissa S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARVIN K. 
Clasificación:
4.0

The lock was not in the unit and the exit was confusing.

Tracy E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE R. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHYRON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicqwena P. 
Clasificación:
1.0

I was 30 minutes late in returning the van. I was charged a daily rate of $80.00 extra.

Stephen D. 
Clasificación:
5.0

Absolutely love the gentleman you have on staff! He helped me when I rented a Uhaul in Edmond six months ago. Very helpful and professional! I was so happy to see him when I rented storage here in Bethany!!

Kimberlee C.  |  First Impressions 
Clasificación:
3.0

The staff was extremely friendly! I was disappointed that we had to wait 30 minutes to an hour before the vehicle we'd rented was returned. There was no offer to substitute anything so we could get on the road. I know it wasn't the staff's fault, but it would have been nice to have been able to get something else for the same price so we could get to our out of state destination sooner.

PAULETTE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
5.0

Nothing service was grea

james W. 
Clasificación:
5.0

The attendant on duty was awsome

Vernon B. 
Clasificación:
5.0

OUTSTANDING location! Very cheerful and friendly associate behind the counter (makes all the difference), and a BRAND NEW cargo van to use for the day. Such a wonderful experience and we plan on using this location the next time we need a rental moving vehicle. AAA+++!!

DAVID K. 
Clasificación:
5.0

Your employees were friendly and professional. Excellent experience.

Paula D. 
Clasificación:
5.0

This was my first time renting a storage unit and the staff was very helpful and made it a good experience. Gracias

Kimberlee J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

KELLY H.  |  First Impressions 
Clasificación:
3.0

Got exactly what I wanted in 1 day U-Haul and storage

tamiha j.  |  First Impressions 
Clasificación:
5.0

Very pleasant and polite.

Linda D.  |  First Impressions 
Clasificación:
5.0

Very nice people in the office.

Keatra W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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