The gentleman that checked us in at 8 am was not friendly at all. Gave us very little instructions and sent us on our way. When we returned the Uhaul the staff was there cleaning the drive and one guy ran ahead to lock the door. He instructed us to leave the key in the drop box and leave the Uhaul under the canopy. We asked if we should lock the back since there was a dolly and he said no just lock the doors. We did as he said but was nervous the dolly could be stolen. We had no issue with the Uhaul truck and will use this facility again but hoping the staff is happier and friendly to their customers.Stephanie T. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Bethany
Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The manager on duty was exceptionally nice, friendly, and knowledgeable. It was super quick process.Peter B.
The staff was fantastic, checking me in and checking me out,made it a breeze!Howard T.
While I have had issues with U-Haul in the past this location worked out and I never had any problems. As a note the website to setup payments is not the best but when I did have issues, this location was fast to fix it for me.gregg b. | Overall Experience
El cliente no dejó un comentario.Keith C.
El cliente no dejó un comentario.Giovanni S.
The staff at this location was so helpful and friendly I absolutely enjoyed doing business with them and plan to be back soon.James W.
El cliente no dejó un comentario.MARVIN K.
They forgot to scan in my trailer so I had to do that part myselfjonathan n. | First Impressions
El cliente no dejó un comentario.ALEXANDER R.
Rude customer service upon returnKellie K.
Muy buen sitio para almacenar cosas y muy buen sevicio .victor a. | Overall Experience
They did an outstanding job they went out of the way to take care of us when we brought the trailer back it was pouring down rain thank you dear it's pouring down rain I did everything they could to make us comfortable in the rain I would recommend a friend and anybody else who needs Au haul to these people we're outstandingYASMIN M.
El cliente no dejó un comentario.TASHI C. | First Impressions
Great staff, super helpful, entire experience was outstanding. For OKC, I will only rent from this location in the future.MARK J.
We had our pick up place 3 times on us the morning of pick up as they could not find the truck we have reserved.Melissa S.
El cliente no dejó un comentario.MARVIN K.
The lock was not in the unit and the exit was confusing.Tracy E. | Online Move In
El cliente no dejó un comentario.James E. | Overall Experience
El cliente no dejó un comentario.RENEE R.
El cliente no dejó un comentario.CHYRON A.
El cliente no dejó un comentario.nicqwena p. | Overall Experience
El cliente no dejó un comentario.Nicqwena P.
I was 30 minutes late in returning the van. I was charged a daily rate of $80.00 extra.Stephen D.
Absolutely love the gentleman you have on staff! He helped me when I rented a Uhaul in Edmond six months ago. Very helpful and professional! I was so happy to see him when I rented storage here in Bethany!!Kimberlee C. | First Impressions
The staff was extremely friendly! I was disappointed that we had to wait 30 minutes to an hour before the vehicle we'd rented was returned. There was no offer to substitute anything so we could get on the road. I know it wasn't the staff's fault, but it would have been nice to have been able to get something else for the same price so we could get to our out of state destination sooner.PAULETTE B.
El cliente no dejó un comentario.WILLIAM C.
Nothing service was greajames W.
The attendant on duty was awsomeVernon B.
OUTSTANDING location! Very cheerful and friendly associate behind the counter (makes all the difference), and a BRAND NEW cargo van to use for the day. Such a wonderful experience and we plan on using this location the next time we need a rental moving vehicle. AAA+++!!DAVID K.
Your employees were friendly and professional. Excellent experience.Paula D.
Just continue what they doTROY B.
El cliente no dejó un comentario.kenneth H.
Personnel was SUPER NICE. Came out to the truck as I pulled in and started working on checking it in. Great personality and very pleasant. Will always go back to her now that I am living here. Kudos to her!LAINE A.
El cliente no dejó un comentario.Brian W.
Good customer serviceHANS P.
Stephanie was great, patient and thorough and professionalJose F. | Overall Experience
I rented a unit for 39.95 I believe and it ended up being to small. So I called the office to get a bigger size. Which she did. Yet when I got there I didn't recieve the gate code. I had a new unit with the old i it gate code. Out of desperation of getting in with trucks loaded...I had to but another unit. Customer service said once the office opened the next morning it would be straightened out. 2 weeks later I'm still waiting for it to get straightened out. Meanwhile, I'm charged 39.95 + 94.?? For another unit for 1 month. When it should have been free with the promotion offer of renting a box truck get 1 month free storage rental.Kennie O. | Online Move In
El cliente no dejó un comentario.AVIAUNCE T.
Stay open later otherwise everything fine, thanksSonya B.
The person that waited on me was very nice and professional, great place, thank you.MICHAEL D.
Donna consulted then provided the correct storage solution for my needs. Clean and accessable location. Friendly and accommodating. Very professional.CECIL P. | First Impressions
El cliente no dejó un comentario.Richard S.
They are top notch. I recommend them to everyone. They really did a great job for us. They are my go to location for every thing. I do not think you can improve on perfection.RODERICK C.
Your gas gauge is stuck in full. It didn't move it all but held 11 dollars to file it back up. Someone may take advantage of that.clif D.
It went well.Debra C.
El cliente no dejó un comentario.DAVID R.
This was my first time renting a storage unit and the staff was very helpful and made it a good experience. GraciasKimberlee J. | First Impressions
El cliente no dejó un comentario.CATHERINE A.
Outstanding customer service,patient with me as I requested another unit that was accessible from my car,I have rented many storages and truly this was the smoothest experience I've had.Jose F. | First Impressions
Hey super human being. He reminded me of my grandfather he was so helpful and just an amazing person. If I had more time I would love to go back and have some coffee with him and visitâœï¸Tim W.
Everyone was always nice.Rene C. | Overall Experience
El cliente no dejó un comentario.shayla g. | Overall Experience
Great!!!!!!!! and Thank you.Ammy V. | First Impressions
Every and any time I had a concern come up over the 1 year that I maintained a storage unit, it was taken care of right away.jalissia l. | Overall Experience
I can't think of a thing very professional and well taken care of.Richard H.
Great Job Team!!! Thank you so kindly!!!Melissa A.
El cliente no dejó un comentario.yvonne s. | First Impressions
El cliente no dejó un comentario.John O.
These folks are GREAT to work with. Definitely recommend this location.RODERICK C.
El cliente no dejó un comentario.NATHANIEL R.
Great Customer Service!Shantell P. | First Impressions
WHEN WE PICKED UP OUR VAN IT WAS NOT READY. WE HAD TO REMOVE THE ICE OURSELVES.kevin M.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Tawanna P.
El cliente no dejó un comentario.KELLI C.
We chose the mobile pick up for convenience and to avoid seeing anyone. It took a while to navigate the app and get it set up. I did step into the office for help. The lady seemed nice and was wearing her mask but she would pull it down to talk to me. I don't know what the point of wearing it was. I was by the door and she was far enough away. It did concern me. I have lost several people to Covid and take as many precautions as I can to be safe. Checking the truck back in was super easy.Cheree B.
El cliente no dejó un comentario.Shyanna S.
Super friendly and helpful ladies at this location!!!JENNIFER W.
El cliente no dejó un comentario.Marcy K.
Very friendly customer service..MICHELLE N.
El cliente no dejó un comentario.James V. | First Impressions
The trailer lockdown mechanism on passenger side does not workrandy Z.
El cliente no dejó un comentario.Jacques M.
El cliente no dejó un comentario.Yolanda B.
Do not have anything to do with this Uhaul location!! The manager is dishonest and will rip you off.cheri o. | Overall Experience
El cliente no dejó un comentario.Kerry M.
Donna and staff are nice and go over and beyond to do you right. Thank you Donna for working with us and the storage.. They are great people who care for the customers...Joy W. | Overall Experience
El cliente no dejó un comentario.KELLY H. | First Impressions
The management is extremely rude. You would think during a major power outage they would have a little more comparison to people and their needs. That someone would be available to open the gate that was not electronic. Also a black lady that was there had been coming every day for a week and she wouldn't let her get her stuff but she let us get ours.Brittany B. | Overall Experience
El cliente no dejó un comentario.Sandra W. | Online Move In
We were greeted by a very nice person. The process of picking up the cargo van was very easy. The dropping off the van was as easy. The van was clean and very easy to drive.neta G.
El cliente no dejó un comentario.Ashley S.
Honestly this was the smoothest vehicle rental transaction I've ever had. Walked in, within 2 minutes I'm out of the office keys in hand and the same when I returned. GraciasDane C.
El cliente no dejó un comentario.Alia G. | Online Move In
Laquanda that works at the front desk has helped me before. She has been amazing both times and was very patient with me. She is the definition of a well designed employee. TyChancellor S.
Service was very polite.DAVID ALEN R.
Service was great, but the gentleman that worked yesterday was not wearing a mask when the signs on the door stated that masks were required.GREGORY K.
El cliente no dejó un comentario.Angela B.
I think this storage facility will suit me fine.Donald S.
Trailer was filthy.Kandi E.
El cliente no dejó un comentario.WAYNE W.
El cliente no dejó un comentario.ANITA P.
Give customers more time especially when they travel far and not familiar with the area Don't charge customer your price for gas but charge the actual $ amount gas cost at a gas stationYanick N.
El cliente no dejó un comentario.HUNTER W.
the young woman that took back the truck DID NOT HAVE A MASK ON , and in our city it is a law!!!! I did not repot it but someone will.Tammy W.
The truck was filthy inside.TERRY L.
The guy in the front office was so friendly and nice !! I forgot his name but deserves a raise 🙂Veronica G. | Overall Experience
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Carol J.
Truck was just really old and â€œjankyâ€. Lots of play in steering wheel. Didn't really fell safe.Joanie B.
The staff was amazing!James H.
Check-in was not efficient, mobile check-in didn't work and the customer service reps at the counter weren't any better.Raymond M.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.MATTHEW H.
El cliente no dejó un comentario.Benjamin S.
El cliente no dejó un comentario.JUAN M.
El cliente no dejó un comentario.Benjamin S.
El cliente no dejó un comentario.SHAWN C.
There is no equipment at this locationJeffrey G.
El cliente no dejó un comentario.Arnoldo R.
El cliente no dejó un comentario.Scott P.
These people here at this Uhaul went above and beyond the call of duty of helping and making sure that everything is okay very nice extremely polite and very fun to talk to we both made each other smile laugh and joke not too many people in this world like this anymore it was a blessing to have met these peopleJASON C.
Keep making your customers not just happy but ecstatic!Dennis V.
The lady explained that we didn't need to fill tank that it was on paperwork that we were given and were we informed I said no but she did take the time to show us which was not the case at pick up in Lawton.David B.
El cliente no dejó un comentario.kristian P.
El cliente no dejó un comentario.RINAH C.
El cliente no dejó un comentario.JAMES W.
El cliente no dejó un comentario.Ginger S.
In and out quickly. Very friendlyPaul D.
The customer rep at the door was so friendly and helpful. One of the best service I ever had. Great job!!Olaotan F.
Very poor customer care.Stephanie S.
El cliente no dejó un comentario.waldemar C.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.TAMMY M. | First Impressions
El cliente no dejó un comentario.keisha j. | First Impressions
Such an easy and amazing experience!!!❤❤❤❤❤jonathan g. | First Impressions
the Attendant was very helpful and courteous! All our needs for stirage were met in addition to a dolly that was not available at the Uhaul where I pick up the truck!! All work out splendidly with our move in to storage due to her help.James G. | First Impressions
A good experience. My needs were fufilledjimmie r. | Overall Experience
Very good experience and no problemshoracio l. | Overall Experience
The agent was great and puts on a great face for Uhaul! She was amazing!!!brett m. | First Impressions
I think there should be a refund if you move out before the end of your pdf rent. Also you should be able to pro rate rent to accommodate your pay days.LINDA R. | Overall Experience
Got there close to closing. The lady that helped me was nice, making sure I knew how to get to my unit and making sure my access card worked. 5-starsGermaine D. | First Impressions
Very helpful and courteous customer service representativebrian d. | First Impressions
Got exactly what I wanted in 1 day U-Haul and storagetamiha j. | First Impressions
They were very helpful and niceCassandra W. | First Impressions
Loved the staff, good access in and out. I had good experience with the truck rental as well.Daniel O. | Overall Experience
They were helpful, nice, and they work with you beyond what they are required to.Edwina G. | Overall Experience
My rent was paid thru aug I got no refund back I vacated on 7-27 rent was paid thu 8-17 charged me for renters ins didnt refund that back eithergary s. | Overall Experience
Very pleasant and polite.Davis L. | First Impressions
Nice staff, easy process, all my stuff stayed secure until I needed it.Patricia H. | Overall Experience
Lady working counter was very helpful and friendly.erick k. | Overall Experience
Very nice people in the office.Keatra W. | First Impressions
Very helpful with my one-way truck return and storage rental.dan d. | First Impressions
In addition to the excellent service, I was particularly impressed by the restroom.james c. | Overall Experience
This Uhaul facility was professional and handled me with integrity and care.Seneka N. | Overall Experience
Overall goodolivia p. | Overall Experience
Great, good facilityDebra G. | Overall Experience
I would use this facility again!KAREN F. | Overall Experience
Nice staff great prices and very friendly and helpful.jeff s. | First Impressions
I would not recommend this uhaul storage cause for $160 a month you would think the lights or plugs would work inside the storage unit and all could say was most of them are like that..willistine c. | Overall Experience
Donna Lawrence, is the best,she is light on a dark day! Thank you, Donna!josephus j. | Overall Experience
Mrs Donna Lawrence, And Her Staff Were Some Of The Sweetest People I Had The Pleasure Of Doing Business With. And Very Professional, And Very Easy To Get In-contact With And Went Beyond ~Lori H. | Overall Experience
Very good customer service, was excellent.douglas t. | Reservación
Always friendly and informativeTERRI A. | Overall Experience
Friendly and professional staff. Made me feel welcomed. Great experience!Timothy B. | Overall Experience
Everyone was do kind and very helpful when i had trouble with my lock.Sandra H. | Overall Experience
Over 12 months time we got charged 5 times 15$ late fee for their failure to set up our auto-pay even after repeated face to face visits regarding the late fee, reimbursed on the final timeSAMANTHA H. | Overall Experience
Servicios adicionales en esta ubicación
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