Comentarios de los clientes para U-Haul Moving & Storage of Bethany

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Bethany

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Brittany B. | Overall Experience |
Clasificación:

The management is extremely rude. You would think during a major power outage they would have a little more comparison to people and their needs. That someone would be available to open the gate that was not electronic. Also a black lady that was there had been coming every day for a week and she wouldn’t let her get her stuff but she let us get ours.

Sandra W. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

neta G.
Clasificación:

We were greeted by a very nice person. The process of picking up the cargo van was very easy. The dropping off the van was as easy. The van was clean and very easy to drive.

Ashley S.
Clasificación:

El cliente no dejó un comentario.

Dane C.
Clasificación:

Honestly this was the smoothest vehicle rental transaction I've ever had. Walked in, within 2 minutes I'm out of the office keys in hand and the same when I returned. Thank you

Alia G. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Chancellor S.
Clasificación:

Laquanda that works at the front desk has helped me before. She has been amazing both times and was very patient with me. She is the definition of a well designed employee. Ty

DAVID ALEN R.
Clasificación:

Service was very polite.

GREGORY K.
Clasificación:

Service was great, but the gentleman that worked yesterday was not wearing a mask when the signs on the door stated that masks were required.

Angela B.
Clasificación:

El cliente no dejó un comentario.

Donald S.
Clasificación:

I think this storage facility will suit me fine.

Kandi E.
Clasificación:

Trailer was filthy.

WAYNE W.
Clasificación:

El cliente no dejó un comentario.

ANITA P.
Clasificación:

El cliente no dejó un comentario.

Yanick N.
Clasificación:

Give customers more time especially when they travel far and not familiar with the area Don't charge customer your price for gas but charge the actual $ amount gas cost at a gas station

HUNTER W.
Clasificación:

El cliente no dejó un comentario.

Tammy W.
Clasificación:

the young woman that took back the truck DID NOT HAVE A MASK ON , and in our city it is a law!!!! I did not repot it but someone will.

TERRY L.
Clasificación:

The truck was filthy inside.

Veronica G. | Overall Experience |
Clasificación:

The guy in the front office was so friendly and nice !! I forgot his name but deserves a raise 🙂

Michael S.
Clasificación:

El cliente no dejó un comentario.

Carol J.
Clasificación:

El cliente no dejó un comentario.

Joanie B.
Clasificación:

Truck was just really old and “janky”. Lots of play in steering wheel. Didn't really fell safe.

James H.
Clasificación:

The staff was amazing!

Raymond M.
Clasificación:

Check-in was not efficient, mobile check-in didn't work and the customer service reps at the counter weren't any better.

David R.
Clasificación:

El cliente no dejó un comentario.

MATTHEW H.
Clasificación:

El cliente no dejó un comentario.

Benjamin S.
Clasificación:

El cliente no dejó un comentario.

JUAN M.
Clasificación:

El cliente no dejó un comentario.

Benjamin S.
Clasificación:

El cliente no dejó un comentario.

Lisa V.
Clasificación:

NA

SHAWN C.
Clasificación:

El cliente no dejó un comentario.

Jeffrey G.
Clasificación:

There is no equipment at this location

Arnoldo R.
Clasificación:

El cliente no dejó un comentario.

Scott P.
Clasificación:

El cliente no dejó un comentario.

JASON C.
Clasificación:

These people here at this Uhaul went above and beyond the call of duty of helping and making sure that everything is okay very nice extremely polite and very fun to talk to we both made each other smile laugh and joke not too many people in this world like this anymore it was a blessing to have met these people

Dennis V.
Clasificación:

Keep making your customers not just happy but ecstatic!

FRANCISCO C.
Clasificación:

None

David B.
Clasificación:

The lady explained that we didn't need to fill tank that it was on paperwork that we were given and were we informed I said no but she did take the time to show us which was not the case at pick up in Lawton.

kristian P.
Clasificación:

El cliente no dejó un comentario.

RINAH C.
Clasificación:

El cliente no dejó un comentario.

JAMES W.
Clasificación:

El cliente no dejó un comentario.

Ginger S.
Clasificación:

El cliente no dejó un comentario.

Paul D.
Clasificación:

In and out quickly. Very friendly

Olaotan F.
Clasificación:

The customer rep at the door was so friendly and helpful. One of the best service I ever had. Great job!!

Stephanie S.
Clasificación:

Very poor customer care.

waldemar C.
Clasificación:

El cliente no dejó un comentario.

John L.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

Stay like you are [here in Columbus Georgia the staff] they are very courteous, professional and very helpful. On a scale of one to ten I would rate the Columbus facility an eleven. This group is an asset to your company. Thank you again for your awesome staff. Bud and Becky Bishop

William N.
Clasificación:

El cliente no dejó un comentario.

Ronnie J.
Clasificación:

El cliente no dejó un comentario.

Patti P.
Clasificación:

The return process was the best part of the rental.

LAWRENCE M.
Clasificación:

El cliente no dejó un comentario.

Jody G.
Clasificación:

El cliente no dejó un comentario.

Michael S.
Clasificación:

I've been coming here for years and never had a problem. Thank you.

GREGORY S.
Clasificación:

El cliente no dejó un comentario.

TAMMY M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Wiktoria K.
Clasificación:

Ok-ish experience getting the truck, horrible experience trying to return it- takes 20-30min at least, there's no 'bar code' to scan, no one answers the call- I was on hold for 10min each time before giving up. The rules are not clear. Had to drive 20min for no good reason, just to drop the truck off at a different location.

Antwon H.
Clasificación:

El cliente no dejó un comentario.

keisha j. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kimberlie R.
Clasificación:

Efficient, flawless, absolutely exceptional service...with a smile! Thank you.

David A.
Clasificación:

Get the location services to work (worker couldn't get it to work either). Include the rental equipment that we paid for in the uhaul so we don't have to go back and get it later

MATTHEW B.
Clasificación:

Great customer services

JOHNNIE N.
Clasificación:

Inform customers of the activation of the tow alarm, which effects the operation of the vehicle.

mike D.
Clasificación:

El cliente no dejó un comentario.

PAMELA H.
Clasificación:

El cliente no dejó un comentario.

jonathan g. | First Impressions |
Clasificación:

Such an easy and amazing experience!!!❤❤❤❤❤

Dorothy S.
Clasificación:

El cliente no dejó un comentario.

Franklin D.
Clasificación:

ok

Ralph C.
Clasificación:

Nothing

Julie C.
Clasificación:

El cliente no dejó un comentario.

Jeremy R.
Clasificación:

El cliente no dejó un comentario.

Tiffani M.
Clasificación:

El cliente no dejó un comentario.

Wilburn H.
Clasificación:

El cliente no dejó un comentario.

Nicole C.
Clasificación:

The inside was filthy . White stuff all over it . And it took almost an hour to get the uhaul. Other than that it was good..

Dirk A.
Clasificación:

Excellent and professional employee.

George B.
Clasificación:

Reduce the price.

chris D.
Clasificación:

El cliente no dejó un comentario.

James G. | First Impressions |
Clasificación:

the Attendant was very helpful and courteous! All our needs for stirage were met in addition to a dolly that was not available at the Uhaul where I pick up the truck!! All work out splendidly with our move in to storage due to her help.

Barbara G.
Clasificación:

the trailer leaked during the rain storm getting the table and mirror wet. not happy.......the back is off the mirror and the table will have to be repaired. i would not recommend u haul.

Kendre W.
Clasificación:

El cliente no dejó un comentario.

Ashley B.
Clasificación:

The person who helped me was UNBELIEVABLY nice and inviting, she had amazing customer service and kept apologizing for the accident.

Jason M.
Clasificación:

El cliente no dejó un comentario.

Joe M.
Clasificación:

N/C

jimmie r. | Overall Experience |
Clasificación:

A good experience. My needs were fufilled

Monte B.
Clasificación:

More room in the store would be awesome.

Paula L.
Clasificación:

I had some problems with checking in with my phone. It took me over 20 mins. Using my phone to finally get the equipment. I don't feel it is user friendly using the check-in feature with the phone. Thank you.

Joseph H.
Clasificación:

I have no complaints . They did a great job on getting me in and out. Made it easy on me especially with it being my first time. I felt welcomed with open arms. Thank you and God bless

Terry G.
Clasificación:

The lady that was inside was extremely rude and was not very helpful everything was dealt with an attitude, and very unprofessional. I've used this place before and normally the service is great but not with this lady.

Tiye C.
Clasificación:

El cliente no dejó un comentario.

horacio l. | Overall Experience |
Clasificación:

Very good experience and no problems

Kelly W.
Clasificación:

Idk! Everything went well. Staff very friendly and helpful.

terence M.
Clasificación:

El cliente no dejó un comentario.

Walter R.
Clasificación:

Customer service was a pleasure. The return young man at Plano TX was a champ didn't waste anytime helping me and online receipt was there like he said. I will recommend to my family and friends to use uhaul

Catherine S.
Clasificación:

El cliente no dejó un comentario.

Gustavo C.
Clasificación:

El cliente no dejó un comentario.

Jimmie H.
Clasificación:

Thank you for all the information on the propane bottles while I was returning the trailer. I will be back to get some propane.

Patrick P.
Clasificación:

El cliente no dejó un comentario.

Viktoriea L.
Clasificación:

El cliente no dejó un comentario.

Paula R.
Clasificación:

El cliente no dejó un comentario.

Cory W.
Clasificación:

Will definitely be using this location for all my future truck and trailer needs! Love the staff & rental went very smooth from start to finish.

Jack G.
Clasificación:

Bigger enclosed trailers

brett m. | First Impressions |
Clasificación:

The agent was great and puts on a great face for Uhaul! She was amazing!!!

GREG P.
Clasificación:

Only rented a dolly for the rental. Staff member was nice upon return. The office was busy and she told me to leave the dolly and not worry. I mentioned that I was 20 minutes late with the return, she stated there would not be additional charges. The next day I received my invoice and a second day was charged. Perhaps this was a miscommunication in the office, but it did not match what I was told.

Ahzoria H.
Clasificación:

El cliente no dejó un comentario.

NEVIN B.
Clasificación:

Curteous.

divon H.
Clasificación:

El cliente no dejó un comentario.

Ndeye A.
Clasificación:

El cliente no dejó un comentario.

james C.
Clasificación:

The Gas charge was questionable. The People are Very Nice, Proffesional, I am complaining about the Mileage.

Dustin B.
Clasificación:

El cliente no dejó un comentario.

Edmund S.
Clasificación:

Staff was very patient and helpful with everything.

Gustavo C.
Clasificación:

Every thing is ok

LINDA R. | Overall Experience |
Clasificación:

I think there should be a refund if you move out before the end of your pdf rent. Also you should be able to pro rate rent to accommodate your pay days.

Germaine D. | First Impressions |
Clasificación:

Got there close to closing. The lady that helped me was nice, making sure I knew how to get to my unit and making sure my access card worked. 5-stars

brian d. | First Impressions |
Clasificación:

Very helpful and courteous customer service representative

tamiha j. | First Impressions |
Clasificación:

Got exactly what I wanted in 1 day U-Haul and storage

Cassandra W. | First Impressions |
Clasificación:

They were very helpful and nice

Daniel O. | Overall Experience |
Clasificación:

Loved the staff, good access in and out. I had good experience with the truck rental as well.

Edwina G. | Overall Experience |
Clasificación:

They were helpful, nice, and they work with you beyond what they are required to.

gary s. | Overall Experience |
Clasificación:

My rent was paid thru aug I got no refund back I vacated on 7-27 rent was paid thu 8-17 charged me for renters ins didnt refund that back either

Davis L. | First Impressions |
Clasificación:

Very pleasant and polite.

Patricia H. | Overall Experience |
Clasificación:

Nice staff, easy process, all my stuff stayed secure until I needed it.

erick k. | Overall Experience |
Clasificación:

Lady working counter was very helpful and friendly.

Keatra W. | First Impressions |
Clasificación:

Very nice people in the office.

dan d. | First Impressions |
Clasificación:

Very helpful with my one-way truck return and storage rental.

james c. | Overall Experience |
Clasificación:

In addition to the excellent service, I was particularly impressed by the restroom.

Seneka N. | Overall Experience |
Clasificación:

This Uhaul facility was professional and handled me with integrity and care.

olivia p. | Overall Experience |
Clasificación:

Overall good

Debra G. | Overall Experience |
Clasificación:

Great, good facility

KAREN F. | Overall Experience |
Clasificación:

I would use this facility again!

jeff s. | First Impressions |
Clasificación:

Nice staff great prices and very friendly and helpful.

willistine c. | Overall Experience |
Clasificación:

I would not recommend this uhaul storage cause for $160 a month you would think the lights or plugs would work inside the storage unit and all could say was most of them are like that..

josephus j. | Overall Experience |
Clasificación:

Donna Lawrence, is the best,she is light on a dark day! Thank you, Donna!

Lori H. | Overall Experience |
Clasificación:

Mrs Donna Lawrence, And Her Staff Were Some Of The Sweetest People I Had The Pleasure Of Doing Business With. And Very Professional, And Very Easy To Get In-contact With And Went Beyond ~

douglas t. | Reservation |
Clasificación:

Very good customer service, was excellent.

TERRI A. | Overall Experience |
Clasificación:

Always friendly and informative

Timothy B. | Overall Experience |
Clasificación:

Friendly and professional staff. Made me feel welcomed. Great experience!

Sandra H. | Overall Experience |
Clasificación:

Everyone was do kind and very helpful when i had trouble with my lock.

SAMANTHA H. | Overall Experience |
Clasificación:

Over 12 months time we got charged 5 times 15$ late fee for their failure to set up our auto-pay even after repeated face to face visits regarding the late fee, reimbursed on the final time

christina p. | Overall Experience |
Clasificación:

Donna the manager is a very caring person she is very sweet and understanding helpful goes above and beyond to help may God bless her will definitely recommend her and this location to friends!

robert M. | Overall Experience |
Clasificación:

Good experience, property has definitely improved with installation of new doors. Thanks guys!

melvin r. | Overall Experience |
Clasificación:

A very nice storage place to be at and thank you for everything

charity r. | Overall Experience |
Clasificación:

95% of the time I ever went to use the restroom it was clean. I appreciate that very much. Thank you.

Chelene L. | Overall Experience |
Clasificación:

Good experience

No se han enviado comentarios para esta ubicación.

Volver
arriba