Customer Reviews for U-Haul Moving & Storage Of Bethany

1,063 reviews

2425 N MacArthur Blvd   Oklahoma City, OK 73127
(1 BLK North of NW 23rd on West side of MacArthur)

(405) 787-2450

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(405) 787-2450

2425 N MacArthur Blvd
Oklahoma City, OK 73127
(1 BLK North of NW 23rd on West side of MacArthur)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Lowered the rental price

Emmanuel Tatchum 
Rating:
5.0

Customer did not leave a comment.

Taylor Griggs 
Rating:
5.0

Nice customer service

CARLOS RODRIGUEZ 
Rating:
5.0

Check and clean the truck thoroughly before renting the truck out.

Bianca Jones 
Rating:
2.0

Customer did not leave a comment.

Marshall Staunton 
Rating:
4.0

Very old truck overall good customer service

KENISH PATEL 
Rating:
5.0

Customer did not leave a comment.

MARIAH DUKE 
Rating:
5.0

Customer did not leave a comment.

Kelvin Wade 
Rating:
4.0

Customer did not leave a comment.

fictor smallwood  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcus Coppage 
Rating:
5.0

Tyrese is an efficient yet very friendly person.

Rita Atterson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Krystal bullard 
Rating:
4.0

Refund please I didn’t use

MARIAH DUKE  |  Overall Experience 
Rating:
5.0

Staff were AMAZING . Easiest check-in EVER !! Highly recommend !

Angie Hoffmeister 
Rating:
5.0

Terell I believe is his name he was a complete gentleman and very helpful

Devante ervin 
Rating:
5.0

They were wonderful and very helpful!

cecelia norman 
Rating:
5.0

Customer did not leave a comment.

Morgan Baker 
Rating:
5.0

Customer did not leave a comment.

Michelete Teal  |  Overall Experience 
Rating:
3.0

When I arrived, no one was in the office, and it was unlocked. Anyone could have come in and stolen something. I tried calling the office twice, and a cell phone rang inside. After a couple minutes the employee came back in. She was unable to explain why the charges were the way they were, and I was on a time constraint and already running late due to having to wait. All in all, the van rental was just fine, and ultimately the charges went thru accurately and without a problem, but the employee was fairly disorganized. However, I did notice that the van had a new back window; there was broken glass under where the van had been parked. Clearly someone had busted up the window when it was parked there. Not super reassuring for safety of location. When I returned the van after hours, as a young woman alone, I was very glad there were still some workers in the office even though it was after closing time. I'm not sure I would have felt safe in that area alone.

Helen Opper 
Rating:
5.0

Customer did not leave a comment.

Randy Garnas 
Rating:
5.0

Tyrrell was great. He was friendly and professional and helped me get the perfect size truck.i reserved a 10 foot truck and I told him what I was hauling and he said I would need a 15 foot truck. He was right. Load fit perfectly in the 15 foot truck.

Philip Eby 
Rating:
4.0

While the storage rental unit I reserved was not available, they made provisions for me to acquire some space to store the belongings in the truck.

Steven Farmer 
Rating:
1.0

Try under-promising and over-delivering. I did not get the unit, the size, or the drive up that I wanted. Also, for $20 cheaper, I got a unit twice the size, literally around the corner, at a much cleaner facility.

Jason Sauer 
Rating:
5.0

The gentleman was extremely nice and helpful, and the drop off was completed in just a couple of minutes. Great service!

Lori Jones 
Rating:
5.0

Customer did not leave a comment.

Jesse Monterroso  |  First Impressions 
Rating:
4.0

I reserved a storage unit and it was not available. The gentlemen found two smaller units for me and were very helpful.

Steven Farmer  |  First Impressions 
Rating:
5.0

They are the best 👌

Liliana Martinez  |  Overall Experience 
Rating:
5.0

Nothing and Terrell is awesome friendly attentive need more like him.

Doreatha Threats 
Rating:
5.0

Customer did not leave a comment.

Andrew Trestrail 
Rating:
5.0

Customer did not leave a comment.

William Schwartze 
Rating:
3.0

Customer did not leave a comment.

Daniel McIntire 
Rating:
5.0

It is a small location but had what we needed to rent so that is all that mattered. The individual helping us was busy but very professional with us. Wish I remembered his name. If we need something from U-Haul in OKC in the future, we will go to this location.

suzanne Sommerfelt 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER MAULDIN 
Rating:
5.0

Customer did not leave a comment.

Melissa reeves  |  Overall Experience 
Rating:
1.0

I received a call that my uhaul was given away on 10/30/2023 I asked to get one for 10/31/2023 arrived to pick me uhaul up at 3:50 pm for a 4:00 pick up I didn’t not get my uhaul keys until 4:27pm. I was then notified that they were out of dolly which I had already secured weeks prior I didn’t get a call notifying of any issues with my rental. I’f I would have been advise prior I could have planned on how I would get a dolly for my move. The dolly was well needed which was very inconvenient. There was no apology, explanation, or discount. After leaving with the truck it was black and grey smoke the entire time, on top of that the uhaul leaked a lot of oil in my previous driver way and in my new drive way. This was the worst uhaul experience ever.

KIONA YANCY 
Rating:
5.0

Customer did not leave a comment.

ROBIN LEWIS 
Rating:
5.0

Love it

LInda Whitlow  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Olylivia Brooks  |  Overall Experience 
Rating:
3.0

Customer service skills were amazing

Melissa Campbell 
Rating:
4.0

Customer did not leave a comment.

janice copland  |  First Impressions 
Rating:
4.0

Much better experience than the pickup location!

janice copland 
Rating:
5.0

Customer did not leave a comment.

Patricia Lawson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jesse Garner 
Rating:
3.0

Customer did not leave a comment.

Chelsey Hillman  |  Online Move In 
Rating:
5.0

The gentlemen needs to be a little nicer then what he was with instructions.

latonya prim 
Rating:
5.0

Customer did not leave a comment.

tiffany botone 
Rating:
3.0

Customer did not leave a comment.

Ricky Bedard 
Rating:
5.0

Mr Terrell was so authentic and genuine in his help. Explained all that was needed. Thank you Mr Terrell

Vester Williams  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Desonia Washington  |  Overall Experience 
Rating:
5.0

Thanks

DANESHA PONDER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria George 
Rating:
4.0

Customer did not leave a comment.

ROSEMARY JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa reeves  |  First Impressions 
Rating:
5.0

Nice service and fast

Quinton Young 
Rating:
5.0

Customer did not leave a comment.

Lara Karic-Page 
Rating:
5.0

Customer did not leave a comment.

Durell Turner 
Rating:
5.0

Customer did not leave a comment.

jennifer acosta 
Rating:
5.0

Customer did not leave a comment.

Bennie Van Vacter 
Rating:
5.0

Thank you God Bless

Crystal Ballard 
Rating:
5.0

Customer did not leave a comment.

Aaron DONNELL 
Rating:
5.0

Everyone l dealt with at this location has always been very nice and helpful especially when l came across some difficult financial situations..

Kimberly Redd  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

DeAubrey Carr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Decarla Pollard 
Rating:
5.0

The young lady and The young Gentlemen made my experience so much better than I have had with any other U-Haul place. That means a lot.

Kalilah Jones 
Rating:
5.0

Everything was explained clearly, and, the experience was extremely easy!

nicosia clark 
Rating:
1.0

They took My money and I never got a storage space.

DeAubrey Carr  |  First Impressions 
Rating:
5.0

Good prices and availability

Andria Collins  |  First Impressions 
Rating:
5.0

This location was there in my time of need ! Moving is stressful and when push came to shove Laquonda was there to save my month ! I can’t thank her customer service enough thank you to the moon and back ! excellent experience thank you and bless you ! Excellent staff as well I got to meet two other gents that were very helpful as well can’t thank you all enough !

nick hagood  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Austin Howerton  |  Overall Experience 
Rating:
5.0

Nothing

jimmy James 
Rating:
1.0

I wouldn’t recommend this place for your storage cause they take your lock off after having your storage unit for 9 days. They then will put one of their locks on it and then you have to chase them down to get them to go unlock your unit so you can get your stuff back. Then another thing is I had found that my stuff had been rummaged through. That’s crazy cause this is an U haul place at that. This was my second time trying to use a storage unit here in Oklahoma City and I do know this I’ll never never use another storage unit place in my life.

Christy Rhodes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHERRY SHARUM  |  First Impressions 
Rating:
5.0

To return the deposit back ASAP. Y'all sure didn't wait the 3 days to accept payment.

Archie Davenport 
Rating:
4.0

NOTHING THAT I CAN THINK OF

Kevin Otto 
Rating:
4.0

Pull the truck out for whomever has rented it. It was a tight squeeze getting the truck out

Cindy Sullivan 
Rating:
5.0

Overall, Equipment was clean and well maintained. Cab smelled heavily of smoke, and there was a drink spill under the center console. All equipment wroked as expected. I did not have a good experience with the mobile check in/ check out. App would not load on pickup or checkout - would not allow upload of "disputed" pictures. Pictures provided at check in were not comprehensive and did not show existing damage.

Caryn Adams 
Rating:
5.0

The man behind the desk is awesome Tremill is excellent

susan tiltion  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bruce Parker 
Rating:
5.0

Customer did not leave a comment.

kenneth thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanya grummons  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Christian Roa  |  Overall Experience 
Rating:
5.0

Thank you so much made my day !!!

nick hagood  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Josie Swan 
Rating:
5.0

Very helpful and polite

Robert Zeperda  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Santari Readis 
Rating:
3.0

Customer did not leave a comment.

MONIQUE SMITH 
Rating:
5.0

Customer did not leave a comment.

DANIEL CASTELLUZZO 
Rating:
5.0

Customer did not leave a comment.

monte Doan 
Rating:
5.0

A little fast computer

Rhonda Jones 
Rating:
3.0

IT ALL WENT SMOOTHLY

kevin bradley 
Rating:
5.0

Customer did not leave a comment.

ERIC MORRIS 
Rating:
4.0

Customer did not leave a comment.

JOHN BOTTOMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane Liebhaber  |  Overall Experience 
Rating:
5.0

Camesha was so helpful, professionally and personable. She helped me twice and really does a great job!

ELIZABETH COOPER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joycelyn mathews 
Rating:
5.0

Customer did not leave a comment.

sanquese dickerson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Larry rose 
Rating:
5.0

Nothing

Demetrice Bryant 
Rating:
5.0

The two employees on duty was great was very patient and helpful as I made my decision

KAREN MILLER  |  First Impressions 
Rating:
5.0

Very helpful and kind great energy

KAREN MILLER 
Rating:
5.0

Customer did not leave a comment.

Gregg Rudkins 
Rating:
5.0

Customer did not leave a comment.

Justin White 
Rating:
5.0

Customer did not leave a comment.

pat geurin 
Rating:
5.0

Customer did not leave a comment.

CIARA PLEAS 
Rating:
5.0

She was awesome and made my day truly! Great spirit and really made me 😂... Loved her energy and her smile definitely did it for me! Thank you so much! She's a keeper!!

Zena Adams 
Rating:
4.0

I had a unit here for over 7 years and never had an issue.

LUIS BURGOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Pitts  |  First Impressions 
Rating:
5.0

It was a great experience.

William Burke 
Rating:
5.0

Customer did not leave a comment.

guadalupe torres 
Rating:
5.0

Customer did not leave a comment.

jack stark 
Rating:
5.0

Customer did not leave a comment.

DORA KABUMDA 
Rating:
5.0

Customer did not leave a comment.

Robin Cochnauer  |  Overall Experience 
Rating:
4.0

Everyone of your staff that day was a enjoy to do business with. I was comfortable and assured me that theyd do everything to my business there satisfactory. Thanks again staff.

sheila jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rochelle Smith 
Rating:
3.0

Get newer trucks

COREY FIELDS 
Rating:
5.0

Customer did not leave a comment.

NATHAN NERO 
Rating:
5.0

The ladies that help me had the store closed but reopen for me to help me I really appreciate them. They are very helpful

mariah osorio  |  First Impressions 
Rating:
5.0

Most excellent customer service with professional, friendly, caring individuals.

RAYLENE RHYNES 
Rating:
3.0

Customer did not leave a comment.

Shira Jones 
Rating:
3.0

Over priced honestly.. was charged one fee when I reserved a vehicle and picked it up.. then used it for a couple of hours and returned it back cleaned and more gas in it than picked up and they charged my card another fee that wasn't supposed to be charged and on top charged a a return fee. This is total BS. I called them numerous times about this and nothing ever got done. I won't use U-Haul again

Scotty Pennington 
Rating:
1.0

Lobby smelled heavily of marijuana, customer service was extremely poor. Customers waiting in line had to wait for a break in kanisha’s personal phone call to get a few seconds of very rude service. I had to retrieve my own dolly from the maintenance shed that was in such bad condition that it barely worked. Keep in mind that I had reserved the truck with a dolly 2 days prior. It took me an hour to get what I had already paid for and completed all the steps for on the app. Worst u-haul experience I’ve ever had.

James Chambers 
Rating:
2.0

The dolly I was supposed to be renting wasn’t even in the truck

mary degiusti 
Rating:
4.0

The personnel were outstanding!

Robert Renn 
Rating:
4.0

Everything was satisfied for the times we have use accept one time but since then all has been good.

Reginia Bradford 
Rating:
4.0

Customer did not leave a comment.

Jordan Bailey 
Rating:
4.0

Customer did not leave a comment.

DONALD GRANT MILLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan Lane 
Rating:
5.0

Customer did not leave a comment.

RONALD TUCKER 
Rating:
5.0

Customer did not leave a comment.

james lencioni 
Rating:
5.0

Customer did not leave a comment.

GUOCHUAN CHEN 
Rating:
4.0

Customer did not leave a comment.

Ebony Barr  |  First Impressions 
Rating:
4.0

Good customer service

Shawnese Tate 
Rating:
5.0

Customer did not leave a comment.

BURNELL ROBERTSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTIONETTE BROWN  |  First Impressions 
Rating:
3.0

no recommend for U-Haul location okay

Douglas Pritchard 
Rating:
4.0

Upon check-in a gentle men came outside and said the other worker would come outside and help us. I waited for about 5 min or so and then went inside and the worker was on her phone. So maybe if they could pay more attention to outside customers if they're waiting to check in.

BreeAnn Wetselline 
Rating:
5.0

I was an hour late picking up my rental. I got a text saying I needed to contact U-Haul. I was on hold the entire time it took me to get to the pickup and the agent cancelled my order 10 minutes after the text was sent. Why U-Haul feels the need to cancel an order that has been reserved by credit card because the customer is running late seems like a very bad policy. Moving can be very complicated and expecting the customer to be on time is unrealistic.

justin BOYD 
Rating:
4.0

Employee Ian was beyond helpful despite being incredibly busy and in 100 degree heat.

marcia towner 
Rating:
5.0

Mico was beyond helpful. Will definitely use that location again.

TJ Bennett 
Rating:
5.0

Customer did not leave a comment.

Yunus Seifullah 
Rating:
5.0

So glad we have such a great business here in our town!

SARAH BAUMANN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH COOPER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachery Calhoun  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mashonda Flowers 
Rating:
5.0

Customer did not leave a comment.

JOHN BOTTOMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Porsha Hawthorne 
Rating:
5.0

Customer did not leave a comment.

Benny Sanchez 
Rating:
1.0

You could train your staff to be a little nicer to paying customers. I will never rent from this location again.

Jasmyn Brown 
Rating:
4.0

Customer did not leave a comment.

STEVEN JOHNSON 
Rating:
5.0

Fast, easy, no problems

scott montgomery  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Arnold Nguyen 
Rating:
4.0

Customer did not leave a comment.

TANESHA ALLEN  |  First Impressions 
Rating:
5.0

The manager is polite and respectful we really like him. The whole staff is nice and friendly. I would recommend the to my friends and family. The manager Quinton is a blessing to do business with.

DARREL KNIGHT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Benjamin Mauldin  |  Online Move In 
Rating:
5.0

Great customer service.

Lorena Villalobos  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Miranda Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pierre Whiteside  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shiquita Adkins  |  Overall Experience 
Rating:
5.0

I love this Family running it...LOVE LOVE LOVE THEM

CHERMELIA CHILES  |  Overall Experience 
Rating:
5.0

I can't remember the guys name that helped me . I think.manuel or Miguel. He's a great help and super friendly .

glen hubbell  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kelsey Cavin  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Bridget Walker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Theresa Tyler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scott montgomery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gina Bacon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rosemary Williams  |  Overall Experience 
Rating:
5.0

I’ve had you guys for about 3+ years and never had a problem. Even when transitioning to a smaller storage and also closing my storage everything went smooth and easy. The app you guys have is awesome

jeffrey jefferson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Briana Corrales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Irish Smith  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joshua Johnson  |  Overall Experience 
Rating:
5.0

Could not get payment method or find me in the system with the new co worker other than that the manager quition if I spelled it right has great communication skills and very reliable and professional and productive that's the only issue I ever had

Kerome Mitchell  |  First Impressions 
Rating:
5.0

I really like the people that worked at this U-Haul. They were always nice and kind and helpful.

Michelle Stevens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marvin Reeves  |  First Impressions 
Rating:
5.0

Mary is absolutely wonderful!!

Shannon Boyd  |  Overall Experience 
Rating:
3.0

Lights need to be fixed other than that no problems

Jacquie Steele  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRANDI JAMISON  |  First Impressions 
Rating:
5.0

Mr Quentin and staff are the best

letecia houston  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Takisha James  |  Overall Experience 
Rating:
5.0

Staff was excellent - our things were stored for 1 year and we never had an issue. We were very thankful!

Shannan Callies  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roshonda Watkins   |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JEANNE HURST  |  Overall Experience 
Rating:
5.0

Everything was awesome

gwendolyn adams  |  Overall Experience 
Rating:
5.0

nice service

JOSE HERRERA AVELAR  |  Overall Experience 
Rating:
5.0

Quinton was a pleasure to talk to and very knowledgeable he helped me through the whole process. I will definitely recommend them to my friends and family. Clean storage unit clean property and very professional.

DARREL KNIGHT  |  First Impressions 
Rating:
3.0

The staff were very friendly but they did not know where they were going I had to find my own little storage unit the two they chose for me had locks on them and it was cold and walking around looking for a storage unit that didn't have a lock on it not good other than that U-Haul storage is all right place so far

Shenna Williams  |  First Impressions 
Rating:
5.0

Staff was great and helpful

adrien barraza  |  First Impressions 
Rating:
5.0

On arrival the phone wouldn't stop ringing but the person helping me kept calm and working with me and maintaining the calls very well super professional. Very pleased with the entire experience!

Joseph Garlowich  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

falesha oliver  |  Overall Experience 
Rating:
3.0

Average rating is just because of rate. It is on the high end I have another space at council an south west 15th I only pay 50.00 for 8x10 . Otherwise good facility in this area!

Lori Rothwell  |  First Impressions 
Rating:
5.0

Thanks for letting my family store our stuff here. The storage was well maintained for the whole time we used it.

stephanie stripling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dian Cross  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marcia Jimenez Montes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joshua June  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASZUER JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Norris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shayla gipson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ebony Johnson  |  First Impressions 
Rating:
5.0

Everything is awesome

gwendolyn adams  |  First Impressions 
Rating:
3.0

There was broken wood pieces outside my unit upon arrival to move out in which I never went to my unit until the day of move out the entire yrs my store was placed in there

tamiha jeffio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARACELY ONTIVEROS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cristal bigbie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Ledon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamesetta Franklin  |  First Impressions 
Rating:
5.0

Very kind staff.

JAMES NOLAN  |  First Impressions 
Rating:
5.0

The ladies took care of our needs very efficiently

Velva talley  |  Overall Experience 
Rating:
1.0

After I first move in to U-Haul I was put in a unit that had a bad leak and was told I had insurance because about 900.00 ofmy belongings gotrunied due to the fact that it rained my unit leaked and fluded on one side ..a claim was put in and pictures were taken. Both by me and a lady worker ..that was 6 months ago. Never got moved or rembursed..they lie and lie some more don't make anything right I want rembursedfor the personal item that got ruined from no fault of my own

patrick hart  |  Overall Experience 
Rating:
1.0

Young lady was so rude I took my belongings out of the storage unit and found a different company to go with. I explain to the young lady that I needed an extra day to pay for the unit which was the next day which I got paid but she advise me that my belongings will be up for auction and that was her final answer. No empathy no ok we can help you with that. Just Rude. I will not be using any other Uhaul facility due to this matter.

ishob toney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VINCENT ISTED   |  Overall Experience 
Rating:
4.0

I was surprised at how small the 10X10 storage. I had moved out of a 10x10 a month earlier and it was much larger. Other than that it was all good and easy except renting the truck to move out when the apartment was finally ready.

Beverly Coate  |  Overall Experience 
Rating:
5.0

Very friendly and accommodating

MICHAEL KEITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRYL HARDRIDGE  |  First Impressions 
Rating:
5.0

Great staff, always helpful & polite.

STEPHEN FIELDS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cherry Robinson  |  Overall Experience 
Rating:
5.0

Was very pleased with the services offered.

Beverly Coate  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra Liming  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MONA LANGAN  |  First Impressions 
Rating:
2.0

Several of my items were water damaged. Staff was unfriendly and unhelpful. Staff service was mediocre. Will not be back. Would not recommend

IMANI DANIELS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bayzsha Wells  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

diana capps  |  Overall Experience 
Rating:
5.0

Very affordable compared to many others and a great value. Staffed with friendly, helpful people.

Devorah Azoulay  |  Overall Experience 
Rating:
1.0

My Van Is Still Sitting There, Need To Pick Up When I Can Get A Ride? At 4050 n Oklahoma City, OK. Please, Do Not Tow Away? My Phone # 740-409-3982. Thanks.

Frankie Carrestiullo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Queena Jordan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Queena Jordan  |  First Impressions 
Rating:
5.0

Friendly staff, easy to work with.

MATTHEW CARDER  |  Overall Experience 
Rating:
5.0

I would like to thank everyone for the great customer service 🙂

tanalya wilson  |  Overall Experience 
Rating:
4.0

This uhaul store unlike others was very helpful and polite. The store was clean. The manager went out of his way to make sure we had a unit(he thought he was full but walked outside and verified that he did have one left).

Charles Monnahan  |  First Impressions 
Rating:
5.0

I particularly like the location I'm using. They're always happy they're always willing to help me and they've always gone the extra mile for me. I have been through many managers and staff over the years and it just hasn't changed your people are very good to me

DEBRA WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Condlin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Veronica Ligons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Messenger  |  Overall Experience 
Rating:
5.0

Since day one every staff has been kind and friendly. Very help. Also was very helpful to find me and truck. Thank to all your staff.Thank you

Shelia Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIAH DUKE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christopher shanholtzer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin Kreisler  |  Overall Experience 
Rating:
5.0

Always available, even Sundays and evenings.

Linda Allison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW CARDER  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

James & Deetra Cravatt  |  First Impressions 
Rating:
3.0

Everything was fine. My unit was dirty.

Kimberly Luther  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kashanna Bostic  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

lusha hunt  |  Overall Experience 
Rating:
5.0

I've had the absolute pleasure of having Quintin May at two separate locations when needing a UHaul truck, trailer and storage space. He has been the most professional, helpful, friendly and courteous individual ever! I wish he could be cloned for all other businesses!! Give this man a raise and don't let him go!

Kimberlee Cast  |  Overall Experience 
Rating:
4.0

Need to be open longer hours . Other than that everything, especially the gentleman in office was great.

Michelle Harris  |  First Impressions 
Rating:
5.0

Storage unit wasn’t well lit, meaning there were no lights inside and it was always dark in the back half of the storage even when the sun was out. There should definitely be a light or lights added, especially during winter when the sun goes down at 5:15pm. Other than that, it was all good. Thanks

Skylar Lay  |  Overall Experience 
Rating:
5.0

Keep up the good work

Sharon Peterson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ramona Torres  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RANDOL MARKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARCIA HINES COPELAND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNY RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Vaughn  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KENDRA RICHARDSON  |  First Impressions 
Rating:
5.0

THE MAN WAS NICE AND HELPFUL

Carl Daniels  |  First Impressions 
Rating:
4.0

The unit is a lot smaller than we need so we will have to find another one later on

cristal bigbie  |  First Impressions 
Rating:
5.0

Quintin was AWESOME!!!! He was perhaps the 1 person out of the whole move ( from Idaho) that made my move tolerable! so kind and gracious!!!

Kim Rosenau  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kim Heflin  |  Overall Experience 
Rating:
5.0

Best service I have received in a very long time . The personnel were great.

JAMES KRUSE  |  First Impressions 
Rating:
5.0

The staff there is the best I've ever dealt with.

veronica knight  |  First Impressions 
Rating:
5.0

The manager on site as of 9/24/21 was an amazing help in every way. I appreciate his abilities to accommodate my situation. I would highly recommend there business.

Anthony Lynch  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES COMPTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivas Johnson  |  Overall Experience 
Rating:
4.0

Good experience, would use again

Kylie HOPKINS  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jesse Pennington  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

yvonne smith   |  Overall Experience 
Rating:
5.0

Only comment is that the row of units didn't have any electrical power for lighting. When i asked about it, they said they wouldn't fix it. They said if I'm in there after dark, that I'd have use a flashlight. I told them I was paying for a unit with lighting, they were not interested in fixing the problem.

MARK SETTLE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lovely Harris  |  First Impressions 
Rating:
1.0

La verdad nos toco vivir una muy desagradable experiencia, hicimos contrato de mes por mes a la hora de firmar nos ofrecieron una garantia una, desafortunadamente era la primera vez q yo necesita de estos servicios y pir mi poca experiencia, nos paso lo q nunca crei, se metio el agua a el contenedor perdimos 1 recamara la mesa del comedor, 1 television lo mas desagradable q a la hora del reclamo, nos comentan q hay 2 tipos de garantias q por 10 o 17 dolares mas hubiera cubierto hasta 15 mil dolares, desafortunadamente yo no lo sabia, asi como no sabia q se nos hiban a dañar los muebles y lo peor q la respuesta fue q fue mi culpa por no haber preguntado, y yo creo q quiza no estan capacitados correctamente, me hubiesen informado q existian diferentes garantias, por supuesto hubiese optado por pagar 17 dolares mas y asi no hubiese perdido la mitad de mis muebles, desafortunadamente llegamos a buscar casa, trabajo, y lo peor pagamos camion para traer todos nuestros muebles y nos salen con q ni son seguros los storages, y q no estan capacitados sus empleados... Cero recomendables

Hugo Barraza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felica Boyd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wilda sawyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandi Jamison  |  First Impressions 
Rating:
5.0

The workers at front desk were so nice and kind and helpful.

WILLIAM RANDOLPH  |  First Impressions 
Rating:
5.0

Thanks for helping our troops USA.

CHARLES ANDERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Jourdan  |  First Impressions 
Rating:
5.0

Thanks Quintin you were extremely helpful

Daya Davis  |  First Impressions 
Rating:
5.0

The office staff is amazing! So friendly and extremely helpful! Because of them, I will use U Haul always for moving and storage needs! The best customer service I have had in a long time!!

Kelly Corbett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivas Johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RACHELLE YAEGER  |  Overall Experience 
Rating:
5.0

Staff was extremely friendly and knowledgeable.

Rosie Clark  |  First Impressions 
Rating:
5.0

Great Experience!!! And Friendly Staff!!!

George Burse  |  First Impressions 
Rating:
5.0

Excellent staff at this location.

James Livingston  |  Overall Experience 
Rating:
5.0

Very respectful and helpful with all my questions and concerns.

sequita nash   |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Christina Tattershall  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CECIL POOLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alesha Durham  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Teresa Bruce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wilda sawyer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

catherine estrada  |  Overall Experience 
Rating:
5.0

I haven't rented a storage in years, uhaul was convenient, free first month , were very professional, what more could I ask for, thank you, I would recommend as well as myself rent from you in the future

Lora Parsons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Livingston  |  First Impressions 
Rating:
3.0

The gentleman that checked us in at 8 am was not friendly at all. Gave us very little instructions and sent us on our way. When we returned the Uhaul the staff was there cleaning the drive and one guy ran ahead to lock the door. He instructed us to leave the key in the drop box and leave the Uhaul under the canopy. We asked if we should lock the back since there was a dolly and he said no just lock the doors. We did as he said but was nervous the dolly could be stolen. We had no issue with the Uhaul truck and will use this facility again but hoping the staff is happier and friendly to their customers.

Stephanie Treadway  |  First Impressions 
Rating:
5.0

While I have had issues with U-Haul in the past this location worked out and I never had any problems. As a note the website to setup payments is not the best but when I did have issues, this location was fast to fix it for me.

gregg bennett  |  Overall Experience 
Rating:
5.0

They forgot to scan in my trailer so I had to do that part myself

JONATHAN NEWTON  |  First Impressions 
Rating:
5.0

Muy buen sitio para almacenar cosas y muy buen sevicio .

victor arellano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TASHI COOPER  |  First Impressions 
Rating:
4.0

The lock was not in the unit and the exit was confusing.

Tracy Edwards  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

James Edmondson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nicqwena prince sadler  |  Overall Experience 
Rating:
5.0

Absolutely love the gentleman you have on staff! He helped me when I rented a Uhaul in Edmond six months ago. Very helpful and professional! I was so happy to see him when I rented storage here in Bethany!!

Kimberlee Cast  |  First Impressions 
Rating:
5.0

Stephanie was great, patient and thorough and professional

Jose Florio  |  Overall Experience 
Rating:
2.0

I rented a unit for 39.95 I believe and it ended up being to small. So I called the office to get a bigger size. Which she did. Yet when I got there I didn't recieve the gate code. I had a new unit with the old i it gate code. Out of desperation of getting in with trucks loaded...I had to but another unit. Customer service said once the office opened the next morning it would be straightened out. 2 weeks later I'm still waiting for it to get straightened out. Meanwhile, I'm charged 39.95 + 94.?? For another unit for 1 month. When it should have been free with the promotion offer of renting a box truck get 1 month free storage rental.

Kennie Olivarez  |  Online Move In 
Rating:
5.0

Donna consulted then provided the correct storage solution for my needs. Clean and accessable location. Friendly and accommodating. Very professional.

CECIL POOLE  |  First Impressions 
Rating:
5.0

This was my first time renting a storage unit and the staff was very helpful and made it a good experience. Thank you

Kimberlee Jones  |  First Impressions 
Rating:
5.0

Outstanding customer service,patient with me as I requested another unit that was accessible from my car,I have rented many storages and truly this was the smoothest experience I've had.

Jose Florio  |  First Impressions 
Rating:
5.0

Everyone was always nice.

Rene Calbert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shayla gipson  |  Overall Experience 
Rating:
5.0

Great!!!!!!!! and Thank you.

Ammy Vanover  |  First Impressions 
Rating:
5.0

Every and any time I had a concern come up over the 1 year that I maintained a storage unit, it was taken care of right away.

jalissia long  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yvonne smith   |  First Impressions 
Rating:
5.0

Great Customer Service!

Shantell Patterson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Vaughn  |  First Impressions 
Rating:
1.0

Do not have anything to do with this Uhaul location!! The manager is dishonest and will rip you off.

cheri ogg  |  Overall Experience 
Rating:
5.0

Donna and staff are nice and go over and beyond to do you right. Thank you Donna for working with us and the storage.. They are great people who care for the customers...

Joy Wooden  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KELLY HENDERSON  |  First Impressions 
Rating:
1.0

The management is extremely rude. You would think during a major power outage they would have a little more comparison to people and their needs. That someone would be available to open the gate that was not electronic. Also a black lady that was there had been coming every day for a week and she wouldn’t let her get her stuff but she let us get ours.

Brittany Beers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Webb  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alia Grayson  |  Online Move In 
Rating:
5.0

The guy in the front office was so friendly and nice !! I forgot his name but deserves a raise 🙂

Veronica Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMMY MCMULLEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

keisha johnson  |  First Impressions 
Rating:
5.0

Such an easy and amazing experience!!!❤❤❤❤❤

jonathan graves  |  First Impressions 
Rating:
5.0

the Attendant was very helpful and courteous! All our needs for stirage were met in addition to a dolly that was not available at the Uhaul where I pick up the truck!! All work out splendidly with our move in to storage due to her help.

James Gardner  |  First Impressions 
Rating:
4.0

A good experience. My needs were fufilled

jimmie rathez  |  Overall Experience 
Rating:
5.0

Very good experience and no problems

horacio lopez  |  Overall Experience 
Rating:
5.0

The agent was great and puts on a great face for Uhaul! She was amazing!!!

brett martin  |  First Impressions 
Rating:
3.0

I think there should be a refund if you move out before the end of your pdf rent. Also you should be able to pro rate rent to accommodate your pay days.

LINDA ROOP  |  Overall Experience 
Rating:
5.0

Got there close to closing. The lady that helped me was nice, making sure I knew how to get to my unit and making sure my access card worked. 5-stars

Germaine DESHAZER  |  First Impressions 
Rating:
5.0

Very helpful and courteous customer service representative

brian dempsey  |  First Impressions 
Rating:
3.0

Got exactly what I wanted in 1 day U-Haul and storage

tamiha jeffio  |  First Impressions 
Rating:
4.0

They were very helpful and nice

Cassandra Wipf  |  First Impressions 
Rating:
5.0

Loved the staff, good access in and out. I had good experience with the truck rental as well.

Daniel Owens  |  Overall Experience 
Rating:
5.0

They were helpful, nice, and they work with you beyond what they are required to.

Edwina Goombi  |  Overall Experience 
Rating:
2.0

My rent was paid thru aug I got no refund back I vacated on 7-27 rent was paid thu 8-17 charged me for renters ins didnt refund that back either

gary snead  |  Overall Experience 
Rating:
5.0

Very pleasant and polite.

Linda Davis  |  First Impressions 
Rating:
5.0

Nice staff, easy process, all my stuff stayed secure until I needed it.

Patricia Hill  |  Overall Experience 
Rating:
5.0

Lady working counter was very helpful and friendly.

erick kruger  |  Overall Experience 
Rating:
5.0

Very nice people in the office.

Keatra Williams  |  First Impressions 
Rating:
5.0

Very helpful with my one-way truck return and storage rental.

dan davis  |  First Impressions 
Rating:
5.0

In addition to the excellent service, I was particularly impressed by the restroom.

james carroll  |  Overall Experience 
Rating:
5.0

This Uhaul facility was professional and handled me with integrity and care.

Seneka Nesbitt  |  Overall Experience 
Rating:
4.0

Overall good

olivia phillips  |  Overall Experience 
Rating:
5.0

Great, good facility

Debra Gould  |  Overall Experience 
Rating:
5.0

I would use this facility again!

KAREN FLOYD  |  Overall Experience 
Rating:
5.0

Nice staff great prices and very friendly and helpful.

jeff states  |  First Impressions 
Rating:
1.0

I would not recommend this uhaul storage cause for $160 a month you would think the lights or plugs would work inside the storage unit and all could say was most of them are like that..

willistine currie  |  Overall Experience 
Rating:
5.0

Donna Lawrence, is the best,she is light on a dark day! Thank you, Donna!

josephus johnson  |  Overall Experience 
Rating:
5.0

Mrs Donna Lawrence, And Her Staff Were Some Of The Sweetest People I Had The Pleasure Of Doing Business With. And Very Professional, And Very Easy To Get In-contact With And Went Beyond ~

Lori Hammonds  |  Overall Experience 
Rating:
5.0

Very good customer service, was excellent.

douglas taylor  |  Reservation 
Rating:
4.0

Always friendly and informative

TERRI ADCOCK  |  Overall Experience 
Rating:
5.0

Friendly and professional staff. Made me feel welcomed. Great experience!

Timothy Bremer  |  Overall Experience 
Rating:
5.0

Everyone was do kind and very helpful when i had trouble with my lock.

Sandra Hickey  |  Overall Experience 
Rating:
2.0

Over 12 months time we got charged 5 times 15$ late fee for their failure to set up our auto-pay even after repeated face to face visits regarding the late fee, reimbursed on the final time

SAMANTHA HAGOOD  |  Overall Experience 
Rating:
5.0

Donna the manager is a very caring person she is very sweet and understanding helpful goes above and beyond to help may God bless her will definitely recommend her and this location to friends!

christina pando  |  Overall Experience 
Rating:
4.0

Good experience, property has definitely improved with installation of new doors. Thanks guys!

robert Megrew  |  Overall Experience 
Rating:
5.0

A very nice storage place to be at and thank you for everything

melvin richard  |  Overall Experience 
Rating:
5.0

95% of the time I ever went to use the restroom it was clean. I appreciate that very much. Thank you.

charity richardson  |  Overall Experience 
Rating:
5.0

Good experience

Chelene Landis  |  Overall Experience 
No reviews have been submitted for this location.

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