El cliente no dejó un comentario.Matt D.
Customer Reviews for U-Haul Moving & Storage of Benton Harbor
Benton Harbor, MI 49022
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Perfecto !Gregory H.
El cliente no dejó un comentario.ALAN DALE N.
El cliente no dejó un comentario.Roger L.
Would not answer the phone. I never received a call from them in the days leading up to my rental to confirm pickup. I arrived minutes after they closed, the day before my rental, to try to confirm the details with them, like they were supposed to in the call. They clearly saw me at the window, but they ignored me. When I arrived to pick up my rental, she told me that it was at the front of the lot, and she gave me the keys. I had to come back in and ask her to show me which truck it was.Logan U.
Great customer service as they will send my forgotten IPASS transponder to me!DAVID Y.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.Juanita P.
El cliente no dejó un comentario.Michael K.
Please know that Ms Carol King is professional, knowledge and courteous manager and quickly resolved my situation. Thank you very much and I will definitely use U-haul when moving.Stanley T.
El cliente no dejó un comentario.Edward W.
El cliente no dejó un comentario.ryan C.
Great service loving and caring.Eddie P.
Great serviceEddie P.
Great serviceEddie P.
Dropped the trailer off after the facility closed. Logged into my account. Very smooth!JAMES P.
El cliente no dejó un comentario.PHILIP S.
Easy to make reservation online, and to make changes. Staff was friendly, truck was fine - got the job done. The overall process was easy and quick.Julie K.
I felt good doing business with the staffEddie P.
great serviceEddie P.
Great service very caring thank you so much..Eddie P.
Have an intercom by equipment return areaJoan H.
El cliente no dejó un comentario.Kelley C.
Nothing to improve. The customer service was excellent and welcoming. Will definitely make it my Uhaul of choice.Thomas W.
El cliente no dejó un comentario.Donovan C.
Staff is professional, courteous, helpful w questions. Carol is a great mgr.Denise B.
Easy drop off and great customer service when I left sunpass.Julie L.
El cliente no dejó un comentario.Richard K.
On checkout, I was charge for a dolly and package blankets when i did not use those items...nor requested them when i received the truck. Luckily I asked for a receipt to make sure i was charged correctly, and found out it was not correct.. The staff attempted to refund me..and charged a new fee... at this time I have 2 charges in my checking account...and I am awaiting the refund in a couple days. This could have been avoided by taking just a few minutes to REVIEW and TALK to me.. and make sure I was going to be charged correctly... i felt low priority.Ryan P.
El cliente no dejó un comentario.Greg R.
El cliente no dejó un comentario.Charles G.
The lady at the counter was so full of joy I couldn't help smiling myself! The pick up and drop off were handled very quickly and my questions were answered on the spot! You have a wonderful crew at the M139 location!Robert S.
El cliente no dejó un comentario.Hillary E.
I will never pickup or drop off outside of local office hours again. The U-Haul app does not work right and prevents you from moving forward with pick up or return and when you call the customer service number nobody ever answers, I had a wait time of over an hour. I can't say much for the local office as I didn't do much with it reservation was online and I did early pickup and after hours return.Craig L.
Trailer I rented was dirty on inside.Nathan J.
El cliente no dejó un comentario.VINCENZO P.
Truck really smelled like smoke. Would be good to air out. Trailer had one tire really low. Despite that, the truck ran really well, and pulled the trailer so easily that I didn't notice the low tire until after the trip. Next time I will bring air freshener and I will check air pressure in tires myself before pulling out.Gunnar L.
The car hauler was covered in road debris/ sand. I had to hose it off when I got home before using it. I never got a email showing credit for the two days I paid but didn't use it. I haven't checked with my bank yet.Dean C.
I only rented a Uhaul TruckDonald T. | Online Move In
Eric King was efficient, professional and friendly. I got in, rented what I needed, and left in a short time, impressed with the facility and serviceTerrence C.
Only one person working when I dropped off vehicle . Waited in the return site that said remain seated. Finally went inside to find someone to drop off keyPATRICK JOHN C.
El cliente no dejó un comentario.Dona K.
El cliente no dejó un comentario.JAMES PETER M.
Truck was dirty, check engine light was on from the turn of the engine.John P.
The location was understaffed with one overworked employee at the entire location. Returned equipment overflowed into the street because there was no one available to move returned equipment. On the other hand, the single employee was kind and helpful - just overworked.John S.
There should be more room for guests to park in front of the building. The front door was not working. There was a sign but I am handicapped and it was hard to navigate the door.charlene R.
Nothing, the King family were very helpfulCraig W.
Cleaner pick up and drop off areasDaniel A.
El cliente no dejó un comentario.Steven D.
El cliente no dejó un comentario.Joseph C.
El cliente no dejó un comentario.EVELIA G.
Very friendly staff and clean facilityMatt P.
El cliente no dejó un comentario.JOHNNIE L F.
Super easy to get and hook up. Staff was very friendly and drop off was hassle free. I will use this location and company anytime i need moving equipment.Thomas M.
El cliente no dejó un comentario.Elizabeth D.
El cliente no dejó un comentario.David H.
Staff is very helpful and knowledgeable.VALERIE E.
El cliente no dejó un comentario.Boon-Chai N.
El cliente no dejó un comentario.Roni B.
El cliente no dejó un comentario.FARQAD A.
Great service.Stephen B.
El cliente no dejó un comentario.Joseph U.
Make more room in the lot to maneuver the big trucks around. I had to squeeze a 26 foot truck through a 27 foot holeScott M.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Victoria W.
El cliente no dejó un comentario.Benjamin S.
El cliente no dejó un comentario.Ellen J.
Love working with these guys. I rent trailers once and sometimes twice a month and I've recommended them to friendsJoseph H.
Eric was great! And Carol who also helped us was just as wonderful. Great customer service, great experience. Will refer friends and family for rentals. ¡Gracias!Sara G.
El cliente no dejó un comentario.Carey C.
truck return space very crowded and backed up into the street.phillip H.
Attendant charged us the "safe Tow & tax" even though we chose not to purchase it. Chat noted the incident & $25 of the $26.50 was refunded once trailer returned. You kept the tax we paid.Frederick P.
El cliente no dejó un comentario.Gary P.
El cliente no dejó un comentario.Edward P.
El cliente no dejó un comentario.Rick J.
Very nice people working there.Charlet O. | Overall Experience
The attendant who helped us check in was very kind and helpful.JAMES G.
After a scheduling snafu where uhaul changed my hitch installation date w/o telling me in time, they made it right by only postponing the hitch install 2 days instead of 10 days. They were courteous and they came thru! I'd go back to them.JERRY M.
El cliente no dejó un comentario.REGINA J.
El cliente no dejó un comentario.Ronald W.
El cliente no dejó un comentario.Cherie P.
El cliente no dejó un comentario.Brian M.
El cliente no dejó un comentario.Roxanna O.
Staff and Manager where very polite and helpful.Jeffrey E. | Overall Experience
El cliente no dejó un comentario.Daniel A.
El cliente no dejó un comentario.Gregory D.
El cliente no dejó un comentario.Paul H.
El cliente no dejó un comentario.Andrew W.
THe truck was clean but needs some work it had a very bad vibration in it.Timothy J.
First rate experience, no improvement needed.Bruce B.
Return area was cluttered. Staff in the yard was very helpful, even in a rain storm.THOMAS H.
El cliente no dejó un comentario.TIMOTHY CRAIG M.
All was good. The staff was friendly and helpful. I was in and out quickly.Kim G.
Make sure all lights are working on equipment before customer get in to location.William L.
Excellent customer service.Kevin I.
El cliente no dejó un comentario.Mike S.
Truck was very poor shape and lack of maintenanceDaniel W.
El cliente no dejó un comentario.Ruthven R.
El cliente no dejó un comentario.Daniel D.
Quick service. Easy pick up and drop off.Anthony P.
El cliente no dejó un comentario.Cindy R.
My entire rental reservation and billing has been a nightmare ..... please have someone contact me asap.Jerry U.
The truck we used was very . rough ride.far than that ever things beside that was good.Rochelle W.
Everything went well. Just whaling on my $100 deposit. Thank you for your serviceDARNELL FERNANDO P. | First Impressions
El cliente no dejó un comentario.Greg H. | First Impressions
Great personal service.Michael D. | First Impressions
El cliente no dejó un comentario.Thelmela B. | First Impressions
All of the staff were very helpful and pleasantStuart M. | First Impressions
Servicios adicionales en esta ubicación
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