Comentarios de los clientes para U-Haul Moving & Storage of Bellwood

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Bellwood

Clasificación general:

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Preeti D.
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Customer did not leave a comment.

Jerry N.
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Trailer was not clean out much less it had over a foot snow and 2 inches of ice on top making it heavy and hard to hook up

NADINE G.
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Truck was very dirty . With the pandemic going it should have be thoroughly cleaned. There was food and trash through out the truck.

James C.
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Customer did not leave a comment.

Sergio U.
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Excelente job.

Tallevette U.
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Everything was quick and easy.

DANIEL G.
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The back door was open all night, so the bed was wet. The cab was disgusting and sticky. Check the equipment and clean it better during the pandemic.

Alex N.
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Customer did not leave a comment.

Juan F.
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actually clean uhaul

DWIGHT P.
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Customer did not leave a comment.

yolanda P.
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Over the phone I was quoted a price of 7.99 when I arrived in the store price was 10.00. I arrived 20 minutes before closing and was scheduled to return equipment next day. Employee scheduled me to return equipment at 745 pm which was after business after with additional 10.00 charge. I rented a dolly and didn't think I should just leave it outside. When I returned equipment explained that to employee and was taken care of with no hassle.

Diane H.
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I was greeted by the clerk who was pleasant and provided all details for this rental.

Seandra S.
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Customer did not leave a comment.

YVETT L.
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Customer did not leave a comment.

KYLE S.
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Customer did not leave a comment.

Dawood B.
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Originally we had reserved the cargo van from another U-Haul location. However, we were not able retrieve it via U-Haul mobile. At first, we had difficulty with the mobile app. The office was supposed to open at 10 but nobody had come when we left at 10:30 am. Then, Alfonso, a customer rep, helped us get around that hurdle. The code given did not unlock the lockbox. Alfonso, was able to get us another van at the Bellwood location. Luis was also very helpful for getting us in and out fast. I will never use the Brekeley, IL location again. Alfonso and Luis saved the day. We had to make a delivery by noon.

TIMOTHY D.
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Fast and efficient.

THADDEUS W. | Overall Experience |
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Awaiting receipt

RODICA B.
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The container was delivered a week later! Some rugs inside were wet: probably the container wasn't waterproof. I had an unpleasant discussion with Mrs. Chas Brown, which reclaimed that my English is not correct when I said that the container was retarded 1 week: I think UHaul is active in the transportation business and should take care of it, to respect the delivery term!

David D.
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People were courteous; Place was generally clean; Van was quite clean and no troubles. Except when I was trying to refuel the gas cap said only E85 fuel. I was not by any E85 stations. Called Uhaul and she said 87 regular is OK. Caused me some anxiety I'm OK

RYAN B.
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Waiting on the storage rent that was taken out of my account after emptying my ubox before the rent day, and asking for it to be canceled.

ORENTHA F.
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Customer did not leave a comment.

ROBERT G.
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Customer did not leave a comment.

ROBERT P.
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Customer did not leave a comment.

Elizabeth G.
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No one was at facility when I arrived. And when vehicle was returned, it was not inspected. She said she would check it later.

THADDEUS W.
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Thank you I think Tasha is her name.

nia D.
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The Manager Luis was very kind and professional. He made it a great experience

Darlene A.
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Customer did not leave a comment.

Janna L.
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The vehicle was not clean let alone sanitized. The vehicle is also in need of maintenance; the transmission is slipping and I thought for sure that it would go at any moment and strand me!

MYRLONETTE H.
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Customer did not leave a comment.

CESAR B.
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Great experience.

Yulonda M.
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Customer did not leave a comment.

Charise W.
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Customer did not leave a comment.

nicole t. | Overall Experience |
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Customer did not leave a comment.

Daniel B.
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Customer did not leave a comment.

Marian B.
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Excellent service

Viola S.
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Customer did not leave a comment.

Amy H.
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Customer service was A+! Will definitely come to this site for truck rentals when I need a truck again.

Kent T.
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Customer did not leave a comment.

gerson P.
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very good customer service and good quality truck,

NICK L.
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Customer did not leave a comment.

narlo P.
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Customer did not leave a comment.

jerry N.
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My experience with uhaul is and was great my problem is with there web site I had a hard time with after hours return I and my 24 yr old son both had to use our phones to get through to web site and take pic and upload and down load which took 20 minutes other than that it was a great visit to your office

DARRELL W.
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Customer did not leave a comment.

Jon R.
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The gent at the desk was on his game. Got me in and out, checked everything over and was very helpful. Get that man a raise!

Linda H.
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Customer did not leave a comment.

Steven W.
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He did a great job getting me securely attached and on the road.

NESTOR M.
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Needs to be cleaner There was a control left in the truck and I was asked to drop it off which it was not my business to deal with that.

Michelle T.
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Customer did not leave a comment.

tameka H.
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Customer did not leave a comment.

ANGELIC S.
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Customer did not leave a comment.

Marisol C.
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Customer did not leave a comment.

Aaron D.
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Customer did not leave a comment.

Harmeet A.
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Customer did not leave a comment.

Kyle C.
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Customer did not leave a comment.

Gerald R.
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Customer did not leave a comment.

Michelle J.
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Customer did not leave a comment.

JOSE C.
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Customer did not leave a comment.

Mallory M.
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I am extremely disappointed by my experience. I went to the original location and it didn't exist. The location or their phone number. I went to the second address provided, also didn't exist. The third one was 20 minutes away and then I got double charged on my credit card. Not happy.

Edwin F.
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Customer did not leave a comment.

nadine R.
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The experience was a little different, the agent that checked me in was not pleasant and didn't greet me appropriately. However I was able to pay for the rental use the truck that I would be reserved and bring it back in the condition it was given. I would have expected a pleasant environment and also dealing with a pleasant customer service agent that did not happen.

Charles R.
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Customer did not leave a comment.

BENNIE H.
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Customer did not leave a comment.

Mary Ann K.
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Dajaun? Similar sounding name was great. had called melrose park to ask for options and they could not help but they answered the phone within 3 rings. they know customer service.

Terez S.
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Customer did not leave a comment.

Alan Y.
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Customer did not leave a comment.

Petro K.
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Customer did not leave a comment.

Amparo R.
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Add another person, waited in line 30 mins. At first disappointed, pick up changed to layer. Left Upset, but your employee Luis called m

Charlene R.
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The service was excellent and the worker. Do nothing to improve it. Just keep up the good work. And thank you

Sheena H.
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I was very satisfied

gianna G.
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Customer did not leave a comment.

Patricia A.
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Give back anything personal I may have left in the truck. I left $5.00 and a debit card and the lady that inspected the truck did not say anything she just waited for me to leave,

veronica C.
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Thank you for the friendly and professional service provided. Keep up the great work! =) Also, please email me my receipt to this email.

Mary W.
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Customer did not leave a comment.

JOSEPH C.
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Customer did not leave a comment.

ARTHUR G.
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The young man and lady were excellent in helping me rent the vehicle I needed.

GISELLE P.
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Stay like you are

RICHARD N.
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Your rental.agreement did not make.it clear gas was not included. This charge while minor,.was not expected

Quincy W.
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Customer did not leave a comment.

Kennetha S.
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The truck smelled like dog urine. It was dog hair in the passenger seat. No one cleaned the truck. I wiped it down, but that seat needed to be sanitized.

dalia C.
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Customer did not leave a comment.

Terry J.
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The reservation clerk for this transaction was very professional and highly committed to duty.

Alejandro C.
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Customer did not leave a comment.

Raymont S.
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Customer did not leave a comment.

Charise W.
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Customer did not leave a comment.

Patirica C.
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Customer did not leave a comment.

Amber T.
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The lock was on and didnt have the key in the ring and I had to bring into another location so they could unlock it.

Danye L.
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Customer did not leave a comment.

john C.
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I am not satisfied with the advertising of the trailer I rented. It was supposed to be at least 5 x 8....and I assumed that was the interior dimensions. Because it was actually far narrower than 5 feet, I had to make 2 trip instead of 1

Ralph W.
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Very easy to check in and also very professional employees. Great Job !

Andre V.
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Last moment rental, your company and location worked with me very well, kudos to your staff

Tramell W.
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Customer did not leave a comment.

Dalbert M.
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Customer did not leave a comment.

Edgar M.
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Train your employe Luis Perez to have better customer service.

Timothy W.
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I originally was suppose to go to park ridge for pick up then they sent me to Bellwood. They didn't have the hand truck I needed never got an email on that . The truck was on a quarter tank of gas . Not happy with the run around they wanted to send me to Bolingbrook for pick up

Sonya R.
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I don't know about any body else but I don't have any complaints... The customer service was great, he explained everything to me where I could understand.. There was an older lady in front of me and the young man helped her so she could understand how to use her android phone to upload her drivers license picture.. I can't remember his name but he had great customer service. If I have to use U- haul again, I will be coming back to the Bellwood location. And it was nice and clean and they had everything in place for the social dinstancing.

Erich H.
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Customer did not leave a comment.

Germaine S.
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Customer did not leave a comment.

Tallevette M.
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Nothing at this time. Thank you for a good experience.

Razvan C.
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Customer did not leave a comment.

Afia A.
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Got my Uhaul container faster than I expected with all my items intact and safe. Would use again.

Lenise E.
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Customer did not leave a comment.

maurice p. | Overall Experience |
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Very dirty, I seen roaches and bed bugs crawling around the storage. I would store anything in this place

James Y. | Overall Experience |
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Very pleased with the staff.

John B. | Overall Experience |
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Yes

Keyana R. | Overall Experience |
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Rats infested and lighting was out for several months. Sensors sucked. Will never do business with U-Haul again.

Shabon C. | First Impressions |
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The Extra Fees.

Denise D. | First Impressions |
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Everything was fine until i had to buy a lock of u-haul choice not cool.and the door to the storage needs to be line up with the lock system.

James Y. | First Impressions |
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Excellent attention by staff - Brandon went above and beyond.

John B. | Reservation |
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It was satisfactory

PETER V. | Overall Experience |
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Y

jo Ann b. | Overall Experience |
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Office folks, and the driver that delivered/picked up the pods were very helpful and friendly. Great employees!

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