Customer Reviews for U-Haul Moving & Storage of Battle Creek

739 comentarios

5740 Beckley Rd   Battle Creek, MI 49015
(Old Toys-R-Us Building)

(269) 924-0893

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(269) 924-0893

5740 Beckley Rd
Battle Creek, MI 49015
(Old Toys-R-Us Building)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent customer service. Facility Manager was outstanding! Very friendly and professional. Answered all my questions and was he was very helpful.

Demetra L.  |  First Impressions 
Clasificación:
5.0

I would come back again

Harold E.  |  Overall Experience 
Clasificación:
5.0

Staff was always helpful and great. Let us know if anything was going on with our unit and the one time it got locked open. They were always quick to respond to questions and made sure we were set if we had questions.

Jordan B.  |  Overall Experience 
Clasificación:
5.0

Clean new efficient and indoor unloading was amazing. Loved the mouse prevention too. Don't over pack unit or door will get stuck on stuff and scratch.

Susan R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen K.  |  Overall Experience 
Clasificación:
5.0

Really appreciate the help received from all employees and

Vivian V.  |  Overall Experience 
Clasificación:
1.0

No one knew their job, they misspelled everything, messed up the auto pay, sold me a master lock then put a different lock on my storage & said mine wasn’t correct lol (so I ended up paying for 2 locks), I closed my storage Sat & was waiting over 20 minutes & not a single person anywhere till a guy came walking back w grocery bags of soda( I could of robbed it blind

Dan S.  |  Overall Experience 
Clasificación:
5.0

The facility is easily accessible, we'll lit, secure, clean, and pest free. Zac is great! He's professional, courteous, and very knowledgeable. Thank you I will definitely recommend you to others, as well, I will definitely use you in the future.

Robert D.  |  Overall Experience 
Clasificación:
1.0

Only 1 employee, they were incompetent, auto slide doors were off so couldn’t get to my storage, had a card on file for autopsy But said I was late on payments took 45 minutes to figure that out and obviously need training

Dan S.  |  First Impressions 
Clasificación:
3.0

Staff is very friendly but i feel they need alittle more training.

Angella G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Traci O.  |  First Impressions 
Clasificación:
4.0

Although I had to cancel my storage unit, I did check it out and was pleased with the unit, the access to it and the staff.

Robyne T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy C.  |  Overall Experience 
Clasificación:
5.0

Great job I will definitely use it again.

Cleo J.  |  Overall Experience 
Clasificación:
3.0

Would definitely like to be reimbursed for the time I did not stay in the unit. Seeing as to how rent was due on the 2nd for me and I moved out on the 8th. But other than that the place was always clean, other than a mouse I found in my things when moving out.

Steven B.  |  Overall Experience 
Clasificación:
5.0

U-haul storage facilities always come in handy. I'd appreciate more deals though.

aminah d.  |  First Impressions 
Clasificación:
5.0

Zac is the greatest. Knowledgeable, professional , helpful and extremely friendly. I will recommend to friends and family. Also appreciated Ty, his helper. Love this place. Viv

Vivian V.  |  First Impressions 
Clasificación:
1.0

Absolutely not totally impressed as I’ve been finding mouse/rat feces in my belongings and have had to throw things away I do not have pictures didn’t know they would be needed not sure when the rodents became an issue there but my things were in a unit that was also climate controlled I still have more to go through so I will be taking pictures from this point forward overall I’m not happy about having to their things away

Monica C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Andy G.  |  Overall Experience 
Clasificación:
5.0

The staff at the Battle Creek Buckley Road facility was amazing and super polite

Dan B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GERROD LEE J.  |  Overall Experience 
Clasificación:
2.0

I wasn't happy at all…I wasn't shown around or even shown how to get into my unit… and when I went to get the supplies I bought I wasn't even shown where they were she just sat there and was zero help. I was not happy when I left trying to figure everything out on my own.

Brittany F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

doug k.  |  Overall Experience 
Clasificación:
5.0

The staff was very nice and polite

Michelle J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura P.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

NICK L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleo J.  |  First Impressions 
Clasificación:
3.0

This facility was extremely under staffed only one person was there he did the best he could do and was very helpful he looked very overworked

Michael S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY V.  |  First Impressions 
Clasificación:
5.0

Zac is very kind professional and he was very helpful with everything. I'd highly recommend all of my family and friends to do business with Zac

Jennie M.  |  First Impressions 
Clasificación:
1.0

This was by far one of the worst experiences of customer service I've ever received. The staff was rude and unhelpful and me and my family waited in the rain for 45 minutes for someone to bring us the key to unlock an outside storage. Zac brushed our situation off after I told him the unit was locked.Me and my husband drove around back to the office only to be told no one was available to open the unit. Finally, a severely obese man admitted he didn't want to walk down and so my husband gave him a ride in the truck that we had rented from you. It was the worst, most humiliating and indifferent experience, and all of our furniture was soaked and is probably damaged now. I will be looking for a solution to storing my family's things. I tried to call Uhal 3 times and never got through.

Mary M.  |  First Impressions 
Clasificación:
5.0

Zac is awesome. Great experience at the facility.

Kim Q.  |  First Impressions 
Clasificación:
5.0

I was very impressed with this facility. It was very clean, safe and friendly. I Highly recommend this place.

Richard Z.  |  First Impressions 
Clasificación:
5.0

Awesome stuff jack. Heck yea

Joseph N.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN D.  |  First Impressions 
Clasificación:
3.0

I had a not so favorable Time making my reservations on line then they couldn’t find my reservation while in store I was ok with that when I found out the team member was new and in training but then today I come to the facility to put items in and my storage unit has a lock on it and is not even available to use I am very upset that this is two wasted days of my unit not able to accessed… this is a not so great experience being i also have two young children with me.

Arica P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Billie Jo B.  |  First Impressions 
Clasificación:
5.0

Zac the GM is a great!! Helped me multiple times and super friendly.

Paul S.  |  First Impressions 
Clasificación:
5.0

Wonderful staff and very helpful!

Robbin P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi M.  |  First Impressions 
Clasificación:
5.0

Customer service was amazing. Clean, organized, and checking was quick! Thank you so much!

Kennetha S.  |  First Impressions 
Clasificación:
5.0

Both associates that helped me with renting a truck and securing my storage unit were friendly and helpful. Even the two phone calls I had to make were handled quickly and friendly.

SCOTT ALLEN A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen H.  |  First Impressions 
Clasificación:
5.0

Thank you!!

Carla W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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