Customer Reviews for U-Haul Moving & Storage of Baraboo

1,237 reviews

625 State Rd 136   Baraboo, WI 53913

(608) 402-4052

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(608) 402-4052

625 State Rd 136
Baraboo, WI 53913

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Vicki C.  |  First Impressions 
Rating:
5.0

My app never showed my reservation. I had to go online for everything. Not the end of the world but I thought the app was supposed to make it easier.

Quintin B. 
Rating:
5.0

Customer did not leave a comment.

William S.  |  Overall Experience 
Rating:
5.0

Cheaper

Timothy R. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
4.0

Customer did not leave a comment.

Victoria P.  |  Overall Experience 
Rating:
5.0

Extremely helpful. Made the entire process seamless with outstanding customer service, amazing facilities, and all the dolly's and carts that someone would need. Reasonable prices also. Would recommend to anyone without hesitation.

Bryan L.  |  First Impressions 
Rating:
4.0

The online pickup option was having tech difficulty with uploading pictures. I ended up having to go inside...something that I was trying to m I ve away from...

Eric E. 
Rating:
5.0

Customer did not leave a comment.

Robert V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle O.  |  Overall Experience 
Rating:
5.0

Just make sure lights are adjusted prior to renting this 10' truck to the next customer !

VERNON F. 
Rating:
5.0

Customer did not leave a comment.

Jan N.  |  Overall Experience 
Rating:
3.0

It would be very nice not to have to drive the extra miles to pick up a rental van from specific Uhaul locations when there are a several Uhaul's within a shorter distance from the user. For example 2, 5 & 10 miles verses 35 miles. When I arrived to pick up the reserved van, there was not one available. The one that was to be returned was nowhere onsite. After an hour plus, the manager was able to secure a van for use. That additional time did put me behind schedule for the event I intended to load, drive to and unload.

James L. 
Rating:
5.0

Ashley Angus exceeded my expectations with helping me get the correct equipment. Her customer services was a 10+ :) Bobby Buchanan also provided superior customer service when I returned the equipment! The entire process was very simple and efficient, and the equipment was perfect for my job. Thanks again for a job well done.

Patrick L. 
Rating:
5.0

The uhaul app sucked. It started just fine, but when it came to taking pictures, it didn't work. It's no fun standing around in the cold trying to fix an app that just won't work.

A B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
1.0

Customer service was poor at best. The workers seem to be unhappy with their jobs, and don't really care about the customers. They also seems to just want to make things hard for the customers cause of their bad attitudes. I will not use the location or Uhaul in the future due to this.

Adam H. 
Rating:
5.0

Customer did not leave a comment.

Gail F.  |  Overall Experience 
Rating:
5.0

Great equipment and helpful staff. Made my move easier. Would use again!

Mark S. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH V. 
Rating:
4.0

Customer did not leave a comment.

James T. 
Rating:
4.0

Customer did not leave a comment.

Brianna N.  |  First Impressions 
Rating:
5.0

Do not change. Your service is great!

Sharna M. 
Rating:
5.0

i got way too many phone calls switching my reservation around and confirming details that i had already submitted via the website. the delivery window was changed on me the day before my move which was inconvenient and a bit stressful. the staff was very helpful but not exactly friendly 100% of the time. i would definitely reserve a u-box again in the future because of the convenience but i think you guys have some kinks to work out as far as the website goes. thanks again!

Henry M. 
Rating:
5.0

So relieved to know my items are being kept somewhere that is well protected not just from the elements but from other people as well.

AMANDA K.  |  Online Move In 
Rating:
5.0

I found out that the trailer has a leak, some of my items in the trailer got wet during travel during rain.

Paul D. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Glen W. 
Rating:
5.0

Customer did not leave a comment.

Christine S.  |  Overall Experience 
Rating:
5.0

Regarding the recent storage unit rental, Ray at U-Haul and his staff were very helpful in getting me setup with a 5 x 5 unit. Everything was clearly explained to me about hours, using the security keypad, and rates,

Timothy J.  |  Overall Experience 
Rating:
5.0

Ray does a great job managing this location . Prior to this rental, he helped me rent a cargo van and everything went smoothy, Unfortunately for this cargo van rental , I was unable to return the van to the Baraboo location location for a very legitimate reason. Understandably, Ray was upest but he was very hostile to me and didn't seem to believe my reason for returning the van to a different location was valid. I get that he was upset but the way I was treated was way out of line. I don't mind paying extra to return the van to a different location but to be treatged like this is not cool. Despite this incident, I stil think Ray does a good job managing the Baraboo location and woud reccomend him to anyone.

Timothy J. 
Rating:
5.0

The trailer i was rented was in great condition and there were no issues with the trailer!!

DOUGLAS L. 
Rating:
5.0

I got storage unit number wrong and complained about a lock on my unit. They just politely told the correct unit number.

David S.  |  First Impressions 
Rating:
5.0

Customer service was excellent !!!! Van drove great!!!

cindy S. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Staff was Friendly and helpful!

Marlo H. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Justin S. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

MARC B. 
Rating:
5.0

Customer did not leave a comment.

Robert V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

Both Ashley and Jessica were very helpful! I have used Uhaul in 6 different locations and these ladies are by far the best at customer service!!

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Michael F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathryn T. 
Rating:
5.0

I used the haul vehicle for 2 hours and was charged for 2 full days plus a penalty. 130 bucks for 2 hours of use. Uhaul rebated me 30 dollars after we filed a grievance. Truly a terrible experience.

David A. 
Rating:
4.0

I have received the Wrong UBOX, my Ubox is lost.

Joseph D. 
Rating:
5.0

The staff were all really friendly and helpful, and the building was kept nicely clean. If I ever need storage again, I'll be back!

Jennifer K.  |  Overall Experience 
Rating:
4.0

Equipment was guaranteed to be ready and available at the time requested.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

Megan M. 
Rating:
4.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Everyone was very nice and helpful. A great experience. They have a large selection of everything you need.

Alicia Z. 
Rating:
5.0

I am very pleased with the accommodations courtesy and pleasant To speak with the staff there

dawn f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jason a.  |  First Impressions 
Rating:
3.0

Instructions online for initial check in could be more clear so as not to set off the alarms. Otherwise, a good ex.

Darrell C.  |  Online Move In 
Rating:
1.0

The general manager needs to learn people skills.

Keith B. 
Rating:
5.0

The staff was very helpful in providing me with exactly what I needed to finish up my move. Not much more to say other than they were friendly, professional, and genuine. Thanks!

Timothy J.  |  First Impressions 
Rating:
5.0

I may have missed the documentation on how to get in and out, but I was able to figure out to disable the alarm and then check in to access the doorway. Check in/out signage is misleading as trying to check out just said welcome authorized to enter. Enabling the alarm stated something congrats, alarm set, your checked out. So I hope everything I did was ok. Overall great experience. Even reached the general manager by phone last night as the entrance door was started by an individual to be stuck open. Following the instructions of the general manager, I re-enabled the sliding door so that it would close. Felt a little safer that way. Thank you!

Christian J.  |  Online Move In 
Rating:
5.0

Very friendly and helpful staff ! Was a pleasure doing business with Baraboo Uhaul ! I will be back when the need reappears ! Thank You

Rex H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Breauna M. 
Rating:
3.0

I have two recommendations. First, if a customer has cash or a pre-paid debit card I think U-haul should be more upfront with the amount needed for a deposit. Secondly, I went to rent a trailer. It took over an hour to complete the contract and hookup. That seems excessive to me. There was no line, I got right up to the counter and literally stood there for almost an hour while the rep struggled on the computer. Lastly, I rented the 6x12 enclosed trailer. I hooked it up to my Ford Escape. I asked if the vehicle would be too underpowered for the trailer and was told it doesn't matter as long as I have a proper hitch, which I did. So I'm driving back with an empty trailer and started up a nice size hill. a message in my vehicle popped up and stated it was reducing power to avoid overheating. I really don't understand how this size of trailer was able to be hooked up to a car that is not able to handle the weight. The car is okay, but lesson learned.

Nathaniel H. 
Rating:
1.0

Customer did not leave a comment.

BRIAN D. 
Rating:
5.0

Customer did not leave a comment.

Ashley A. 
Rating:
5.0

Bob went above and beyond to accommodate our trailer pickup. So thankful for everyone who works here… always an awesome experience! This isn't the closest U-Haul retailer to us in town, but I wouldn't go anywhere else.

Jacob B. 
Rating:
5.0

The owner was so helpful. We also discussed something else and he was completely engaged. I will go back again for sure.

Nicole M. 
Rating:
5.0

Customer did not leave a comment.

Riley S.  |  First Impressions 
Rating:
4.0

The equipment was clean but the truck's transmission and front end handling was awful. I have driven numerous U-Haul and Ryder trucks but this one was the worst.

Lance B. 
Rating:
5.0

Friendly, knowledgeable, and very helpful, they were the best.....

Ray W. 
Rating:
5.0

The customer service woman went above and beyond…these ladies deserve a raise!

DAVID H. 
Rating:
5.0

It is bullshit that u haul just guesses at the mileage. I didn't go to any other places than the ones I reported when I rented the truck but I did take my own straighter safer route and got charged for the over mileage. For that reason I will consider other options the next time I need a truck. And I will tell others of my negative experience.

Donald R. 
Rating:
1.0

Ray is the WORST general manager I have ever dealt with. He thinks he's God of uhaul. My car was broke into while I was there and the cameras were NOT working. Ray didn't see this as an issue because the police caught the guy the next day. He refused to accept my free month certificate stating they were full so at this time not taking them even though it was still posted in store. Then classrooms it was at his discretion. Also due to problem with my daughter who rented a unit there he restricted my access. I then cleaned out my unit and he refused to give me back my month and some of rent I was due. He claimed he didn't kick me out so therefore he didn't have to vibe me any money back. Yet my restricted access only allowed me into the unit for 30 minutes 2 times a day once I signed in. He kicked my daughter out have us limited time to get her stuff out of the unit and told me that I was on a do not rent to list due to my association with my daughter but still wouldn't refund my money for my. unit

Lynnette A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
2.0

The owner was a jerk to me.

Kionna G. 
Rating:
4.0

Customer did not leave a comment.

PAUL F. 
Rating:
5.0

Everything was great, very helpful staff!!

Lena V.  |  Overall Experience 
Rating:
5.0

Keep doing what you're doing. Great service, and very helpful staff.

Scot N. 
Rating:
5.0

Customer did not leave a comment.

Carissa Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg C.  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful!

Joyce P.  |  Overall Experience 
Rating:
5.0

Excellent service!!

KATELYN H. 
Rating:
5.0

Everything was just GREAT! thank you!

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

CHET S.  |  Overall Experience 
Rating:
2.0

The guy that works at that location cancelled my U-Haul before I got there because I was a little late, he never called or anything to make sure I was still coming. The U-Haul truck itself was dirty in the back, and supposedly the check engine light was for an o2 sensor but it drove rough like something else was wrong, and the windshield wipers were worn to where it didn't really make a difference

Logan K. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
4.0

Understaffed, but understandable. When we were helped by a young woman she was amazing. 5 gold stars thank you.

Jacqueline S. 
Rating:
5.0

Customer did not leave a comment.

Jeffery W. 
Rating:
1.0

Late by 4 days in picking up my loaded container. Then, crossed my order with someone else's. Claimed my u-box was not mine. Thought I would have to get police to show my pictures and inventory lists to prove container was mine, causing more days in storage for which I had to pay. Staff was hard to get on the phone to try to straighten out. Online account did not match company computer system. One day, I waited an hour and 20 minutes on hold. Never again. Keep your goods in your possession - don't use a u-box.

Karen K. 
Rating:
4.0

I dealt with the Owner He was GREAT!!! they were busy with some very unfriendly people which the handled very well. only downside is the address you have listed for them is incorrect from there address in google. told owner he said hes tried fixing it with you guys multiple times without success other then that great experience

Madison Louis T. 
Rating:
5.0

Just wanted to say Bobby Buchanan did a tremendous job of helping me and making sure I was happy.

David M. 
Rating:
3.0

Rental staff was very short with me

alfred B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

It will be of great help for the trucks fleet to have a backup camera installed.

Luis C. 
Rating:
5.0

This was the nicest, cleanest storage facility I have ever rented from. Great crew running it

mark p.  |  Overall Experience 
Rating:
3.0

Dealer did not want to honor the time frame in my contract because it was their "busy time". We were able to compromise at my inconvenience. UHaul website implies you can get a UBox at your local Uhaul location. Not the case, had to go 90 miles to a UBox location.

David T. 
Rating:
5.0

Keep Bobby Buchanan on board he was very nice, polite and informative.

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

Anthony T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristen S. 
Rating:
1.0

Changed my reservation at 8:30am the day of this reservation. Had to drive round trip instead of one way.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Lance M. 
Rating:
4.0

Customer did not leave a comment.

Richard W. 
Rating:
4.0

Customer did not leave a comment.

Victoria P. 
Rating:
5.0

Always rent from here. Great customer service and equipment. Definitely a 5-star rating each time.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Donald F. 
Rating:
4.0

Customer did not leave a comment.

Greg K. 
Rating:
5.0

Excellent customer service

Richard C. 
Rating:
5.0

Great customer service in Baraboo!

Christopher P. 
Rating:
5.0

Customer did not leave a comment.

dawn f.  |  First Impressions 
Rating:
5.0

Very cooperative and friendly staff. The equipment rental met our needs to a T! Great to have this facility in Baraboo!

Randall D. 
Rating:
4.0

Customer did not leave a comment.

Kevin H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gail F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nanette M. 
Rating:
3.0

Was not happy I had to go to this location at all to pick up my Uhaul (40 minutes from where I live in Madison. Was even less happy I was only notified 30 minutes before my pickup time. My moving crew waited an hour and a half for me to return (an hour and a half I paid for). Also not happy I had to pay for all the extra gas this took and the fact that I still got charged for mileage, even though I didn't drive it beyond the exact distance we needed to go

Mitchel Z. 
Rating:
5.0

Always a pleasure renting from this Baraboo location!

Jodi F. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Alex G.  |  First Impressions 
Rating:
5.0

Employees where very helpful and informative

Alex G. 
Rating:
5.0

Customer did not leave a comment.

CHET S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shirley J. 
Rating:
5.0

Every thing went very smoothly.

Ellen W. 
Rating:
3.0

I only answer with average because I returned my vehicle after hours and tried to call in for help and was on the phone for 25 minutes and still nobody answers. Thankfully I was able to figure out the issue on my phone camera to be able to take a picture of the mileage. No idea how long I might've been on the phone waiting for somebody to answer if I didn't figure it out on my own. This has nothing to do with the location I rented from it's all about customer service

Todd C. 
Rating:
5.0

The associate at the counter was very friendly. She was also helpful in figuring out the shortest route to our destination. This is my 2nd time using this location.

Karen S. 
Rating:
4.0

Everything went smoothly for my rental. I was even notified that the piece of equipment that I was renting was in early and that I could pick it up before my contracted rental time. Upon picking up the equipment, I noticed it wasn't swept out. I took it the way it was. When I returned it, I cleaned it out. The only draw back of the entire rental process was cleaning up someone else's dirt. When I told the person checking me in his reply was, sometimes things get by us.

JEFFREY N. 
Rating:
5.0

The staff at the Baraboo location was great - very easy to work with and would definitely look forward to working with the again! Unfortunately, Kayla in your contact center (scheduling) is a completely different story. I had originally reserved a truck in Madison (back in April) for a 36-hour rental. She called less than 3 days before the rental and informed that they were switching the rental to 6 hours maximum and provided NO REASONABLE ALTERNATIVES to me, given that I needed a truck for 36 hours. I subsequently cancelled and proceed to rebook a trailer with the Baraboo location. Kayla (again) contacted me less than 24 hours before the rental to inform that she was moving the pickup to Reedsburg (15 miles away) - for no particular reason. I went ahead and booked a 2nd reservation with the Baraboo location, called the local store and spoke with Ray to confirm it, and subsequently picked it up with no issues whatsoever. Completely unexplainable why Kayla continued to make this process so difficult. While on the phone with her, she was very unaccommodating and eventually hung up on me for no reason (said I was threatening a lawyer, when I was not - you can review the call recording to confirm). I would avoid Kayla at all costs in the future - VERY POOR CUSTOMER ENGAGEMENT SKILLS - NOT A GOOD REPRESENTATIVE FOR U-HAUL!!

Ross G. 
Rating:
5.0

Plenty of carts were available to make the transfer process painless except for my sore back!

Jeffrey F.  |  Online Move In 
Rating:
5.0

The self storage was great and the Baraboo personnel were courteous, efficient and professional. Very clean site. The trailer self return process was horrible. I recommend posting the process at the site instead of just saying go to the website. We had an issue with the website and after a long wait time the first person answering couldn't assist and transferred us for another hour wait for a person that was NOT helpful either. Very awful experience

Christine S.  |  First Impressions 
Rating:
5.0

We were changed from an in-town pick-up and drop off location to one 50 miles away. U-Haul only reduced the mileage cost by 30 cents. Due to the inconvenience of adding 2 hours of driving to our rental, good customer service would have offered to reduce the mileage cost to account for the unnecessary miles and given us extra time due to the drive. It was a very exploitative move on U-Haul's part.

Miranda S. 
Rating:
5.0

Customer did not leave a comment.

Joshua T.  |  Online Move In 
Rating:
5.0

Great customer service. They went above and beyond to help

David H. 
Rating:
5.0

The location for pickup was fine. My only issue, obviously, is that I had to drive to Baraboo to get it when I reserved it for pickup in Madison. But I also understand it was probably the busiest moving weekend of the year because of the college students. I have rented from U-Haul numerous times over the years and I will add that overall, U-Haul does a very good job with rentals.

Vincent F. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
4.0

Clean out the front seat before giving us the keys

Jamie L. 
Rating:
4.0

Customer did not leave a comment.

Melony C. 
Rating:
1.0

I spoke to a lady who returned my call and I told her we would beate to get the trailer,, she said that ok we have tons.. I said it would be closer to closing until we got it back and she stated that that would be ok as long as it's before 8pm there is no issue. We got the trailer picked up and a guy who said he was the manager said it has to be there by 730 or there is more fees,, we stated we were just told a little ago tht it has to be back by 8, he said he doesn't care what we were told he said 730 or it's late,, and rudely. Then there wasn't a 4 way flat plug on the truck we used and we were not aware of that, the guy said we have to have one and put a red adapter on there and said when we come back he will just return it since it's going to be so quick. We returned the unit at 729pm and there was a different guy there and he said he would not return the plug, we said the manager earlier said it was ok to and he said he doesn't return things like that so no, but then tried to change the subject by saying, oh nice truck. The guys were not nice and lied so us and I will definitely not suggest this place to anyone, and the bad thing is I do and have done tons of roadside repair for uhaul for my job!!

Zachary D. 
Rating:
4.0

Answer phone in real time. I tried calling and it took almost 20 minutes to get a real person.

George W. 
Rating:
5.0

Excellent Staff

Christopher S. 
Rating:
1.0

The one star is for all the stress I went through

Veronica G. 
Rating:
5.0

The inside of the trailer was clean, but the outside was very dirty. Maybe a quick hose-down outside?

Frederick K. 
Rating:
1.0

Nightmare from the jump off. I had enough when the manager told me my experience was a result of my own ignorance. I'm leaving as soon as I can

Kent K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carla P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roger F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandon K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel G.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Tammy S.  |  First Impressions 
Rating:
5.0

So easy to use. Thank you.

Teri S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Terry S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sally A.  |  First Impressions 
Rating:
5.0

Great location for me and close to my apartment Thanks so much and great staff 👍🙂

Danielle W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Duane G.  |  First Impressions 
Rating:
4.0

Clean and easy to use facility for storage units. I really appreciated the multiple luggage dollies! The online portion for renting a truck and storage unit at the same time was confusing causing us to spend extra time in store figuring everything out.

Emily T.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tyler B.  |  Online Move In 
Rating:
2.0

Storage was stated it could fit a 1,200 sq. foot home. I only had a small apartment to move into it so figured a 10;5" would be perfect. I had a store more things in other locations. I didn't think the price was worth how small it was.

Brittney B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rodney C.  |  First Impressions 
Rating:
5.0

Great service! Thanks Ray!

Andrea S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Debra S.  |  First Impressions 
Rating:
5.0

When we rented the storage unit(s) there were recycled boxes in the office area which we were able to take for our move. Very friendly and informative people - all that we spoke with.

Kevin K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy B.  |  First Impressions 
Rating:
5.0

Staff was super friendly and helpful!

Shane B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christian K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kane T.  |  First Impressions 
Rating:
5.0

The staff running the fruit desk office for sales and reservations were beyond helpful and courteous. She was a breath of fresh air during this transition

Lori S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BONNIE K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia L.  |  First Impressions 
Rating:
5.0

Very nice staff.

Pavel L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gaylyn A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paula W.  |  First Impressions 
Rating:
5.0

the girl who helped me was an excellent customer service agent. She knew exactly what I needed without me having to say it. Top marks ! As well as the young man who was extremely helpful and kind as well. I think you should advertise your company's accessories better so people know how efficient their move can be as well.

Erin O.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tim O.  |  First Impressions 
Rating:
5.0

I dont know her name but whoever was working that day was really helpful

Krysta M.  |  Online Move In 
Rating:
5.0

I rented my unit online. I went to the Uhaul office and picked up the lock and keys and access card. It was very easy. The building is very clean and easy to access. I especially like the indoor unloading/loading area. Also, the carts are very handy for moving things from your car to your unit.

Doreen H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stephanie L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

lisa m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelley W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Eric O.  |  First Impressions 
Rating:
5.0

Very well organized and secured. I am very confident leaving my belongings there.

Thomas W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sandra M.  |  First Impressions 
Rating:
2.0

I felt humiliated by your company representative when applying for a storage unit. I felt the request for 3 contact ne numbers and one physical address was excessive (to the point of ridiculousness).

Nela S.  |  First Impressions 
Rating:
5.0

Super easy, super fast. Happy customer.

Amy M.  |  First Impressions 
Rating:
5.0

Friendly, professional service. Nice clean facility

Dennis E.  |  First Impressions 
Rating:
4.0

Friendly and helpful

Katherine W.  |  First Impressions 
Rating:
4.0

Staff was very friendly and helpful. Unit is clean and well lit. Door latch was a little touchy to get locked. Carts could have been a foot longer. Very good experience so far.

Douglas C.  |  First Impressions 
Rating:
5.0

Great service and help from Raymond. Hopefully since I'm new, he'll forgive me for not clocking out this one time my bad

Jodie P.  |  First Impressions 
Rating:
5.0

Excellent customer service, very clean facilities, would definitely recommend.

Richard C.  |  First Impressions 
Rating:
5.0

Staff was extremely helpful and the facility was well kept.

kyle b.  |  First Impressions 
Rating:
5.0

The facility is very clean and organized. The service is very professional and excellent. I'm very happy with my decision to do business there.

Damian N.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

Back
To Top