Confusing when talking to about payments and tried overcharging me.Jon F.
Customer Reviews for U-Haul Moving & Storage of Arrow Hart
Brunswick, ME 04011
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Alan F.
The online check out process was confusing and takes too longAngelina B.
Returning the vehicle was easy and the representative was very pleasant. The clerk who did the rental was a little short and almost grumpy. Spent most of the time talking to another clerk behind the counter talking to them about another rental customer.James B.
El cliente no dejó un comentario.robert B.
El cliente no dejó un comentario.David B.
The web site registration was a mess, logged in, the filled n information the timed out waiting for agreements then started over, inftmation entered again, recognized and logged in again, then timed out before completion, 15m on phone to confirm reservationKurt P.
Nothing to improve, you are the best! Thank you.Elaine E.
El cliente no dejó un comentario.Michael B.
They have everything here. Friendly, helpful.Donna S.
El cliente no dejó un comentario.Stephen H.
El cliente no dejó un comentario.Charles T.
El cliente no dejó un comentario.Adam F.
El cliente no dejó un comentario.Jamie A.
Dan the manager was awesome. Very friendly crew, checking out the equipment and then checking back in was painless.Mark B.
El cliente no dejó un comentario.Melinda S.
El cliente no dejó un comentario.patrick S.
El cliente no dejó un comentario.Susan S.
excellent job well donejames M.
The best Uhaul center I have ever experienced. Everyone is friendly and knowledgeable.KATHLEEN ANNE H C.
Outstanding equipment, and extremely professional staff assisting mechristopher G.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.DOUG G.
El cliente no dejó un comentario.Melanie C.
Great job!Brandi A.
El cliente no dejó un comentario.Maine S.
El cliente no dejó un comentario.Glenn M.
El cliente no dejó un comentario.Annika Z.
El cliente no dejó un comentario.Dave C.
My employer is to get a vehicle worked on and I suggested they rent from this u-haul a vehicle while being down a vehicle.Thomas G.
El cliente no dejó un comentario.Richard E.
The app check-in exp is very slow/illogical.Daniel C.
El cliente no dejó un comentario.JIM B.
El cliente no dejó un comentario.Lou M.
El cliente no dejó un comentario.Lindsay A.
El cliente no dejó un comentario.Diana K.
El cliente no dejó un comentario.Bruce K.
El cliente no dejó un comentario.James E.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.Jeffrey W.
El cliente no dejó un comentario.Tim R.
We had some challenges with there being no trailer jackstand on the rental trailerDawn K.
El cliente no dejó un comentario.FREDERICK B.
El cliente no dejó un comentario.ANNE R.
El cliente no dejó un comentario.Scott S.
Each uhaul support was friendly, professional, and helpful! I appreciated their personal approach and willingness to educate me. Each driver that picked up/drop off was so helpful! I was educated and reminded to pack heavy in the middle, to use the pads to assure movement sideways didn't occur. This was spot on information! I transported a lot of glass items, mirrors, and electronics and happy to share not one thing was broken! I appreciated an earlier drop off with the convenience of the day! I will surely be utilizing your services in the future! ¡Gracias!Tonya B.
El cliente no dejó un comentario.Bob D.
El cliente no dejó un comentario.Kevin C.
El cliente no dejó un comentario.Tammy R.
The truck I had barely started and the ramp was extremely hard to get back in. Roughest shape uhaul I have rentedDEVON W.
El cliente no dejó un comentario.CLINTON S.
First class operation all the way around.Neal P.
El cliente no dejó un comentario.JOHN V.
The whole process â€" -from online reservations through returning the vehicle â€" â€" went smoothly. On-site staff were plentiful, friendly and very helpful.Susan W.
El cliente no dejó un comentario.Jamie P.
Very efficient, all outside return that only took a coupla minutes. 👍👍😁Timothy L.
I had the wiring harness put on at this location to insure that it would be done properly. Instead it cost me 1 1/2 hours if labor to have my electrical in the car messed up. Then the man who out on the trailer put the chain on incorrectly causing the trailer to Jack knife every time I tried to back up. It also caused my car to dip forward lower then it should have if going over a bump in the road and cracked my front bumper causing the protective shield underneath to break and fall and start dragging on the ground.Juliann A.
El cliente no dejó un comentario.Denise S.
I've been a customer of this I-haul for several years. This last year - quite a bit! Storage units, several truck rentals, etc., I've not once had a bad experience- all the staff go out of their way to be helpful. I would actually pay the extra mileage fees when renting ( within reason) and opt this location over any other because of their customer service.SUSAN H.
Make sure you go past the first drive way and keep driving to the drop off location. The first driveway has UHUAL trucks and storage. But this is not where you drop it off.Tracy W.
Very easy to use web site and good communication with reservation personnel, phone calls from the driver, and accommodation for user particular needs.Rebecca C.
El cliente no dejó un comentario.Jeffrey P.
El cliente no dejó un comentario.Billy S.
El cliente no dejó un comentario.Susan L.
El cliente no dejó un comentario.Therese J.
El cliente no dejó un comentario.David F.
El cliente no dejó un comentario.Joline L.
El cliente no dejó un comentario.EDWIN P.
Th Cressey location is the *BEST* U-Haul service I have had, literally in over 30 years of using the company. The staff are always friendly, the place is very clean, and the vehicles are in great condition. Further, their customer service and ease of transaction is really top-notch. I have used other U-Hauls in Maine, NH, MA, CO, CA, and NONE of them compare to this location, or its staff. Well done, guys.Peter L.
OUTSTANDING service; the Owner himself waited on me...fine fellow!loren F.
El cliente no dejó un comentario.Jacob L.
You were very thorough it was very easy and we saved over a couple hundred dollars from having a car towedguy C.
The young man checking in the equipment was extremely polite and helpful.RICHARD M.
My local UHaul team exceeds expectations again and again. Friendly, efficient thoughtful customer service that goes above and beyond!Daniel M.
El cliente no dejó un comentario.Sarah J.
El cliente no dejó un comentario.chris W.
El cliente no dejó un comentario.JOHN J.
Very helpful staff at 9 a.m. on this Sunday morning. ¡Gracias!jan P.
El cliente no dejó un comentario.Ruth L.
The staff is super friendly and helpful. The facility is very clean and easy to navigate. The security features give me peace of mind that my storage will be safe.Diana P. | First Impressions
Everything that I needed was available to me. I rented a pickup truck to tow my new boat to my home. The truck had the most comfortable of any truck in which I had ridden or driven. The plans and requirements in the contract were not only reasonable but also flexible, if necessary. I would use Brunswick U-Haul again if I needed any of their items.Janice K.
El cliente no dejó un comentario.Curt O.
Very kind and very thorough.MaryMargaret D.
El cliente no dejó un comentario.Rosalie D. | Overall Experience
El cliente no dejó un comentario.Daniel M.
The employee did not attach the trailer properly. While driving 60mph on an interstate 120 miles on our trip, the hitch popped off. The car snd trailer swerved but came to a stop on the shoulder. FORTUNATELY, no one was injured, and no damage resulted. I called U-Haul, and emergency service responded very well. The repair man said that the hitch was not properly installed. I was using the correct ball. I am so grateful that no damage to persons or equipment took place, but am VERY disappointing with the installation service!Paul B.
El cliente no dejó un comentario.Britni B. | Online Move In
Great experience, credit card system was down but staff was able to process paperwork efficiently and get me on my way quickly. Very professional staff too, great experience.Claudia W.
El cliente no dejó un comentario.Jason F. | First Impressions
El cliente no dejó un comentario.tim B.
This is the best U-Haul in Midcoast, the staff is friendly, and the owner, Dan, is fantastic. I had a difficult move, and he made it a lot easier accommodating me with some extra time. I specifically drive to this one.Ryan N.
El cliente no dejó un comentario.Mary C.
El cliente no dejó un comentario.MIKE R.
El cliente no dejó un comentario.joel S.
El cliente no dejó un comentario.alexandria L.
Everyone at this location was friendly and helpful. Very easy to deal with.Jill S.
Always a pleasure dealing with the staff in Brunswick. They make renting easy.BENJAMIN R.
I needed the trailer for more than the standard 6 days, so I added 6 extra days since I was told I could get a refund of the extra days if not used. WELL, THAT WAS A LIE. I was NOT given a refund when i returned the trailer and I ended up paying for 4 extra days that I did NOT use.Robert L.
I rent from this location 4 to 6 times a year. Always the best service and equipment is tip top shape.ROBERT H.
El cliente no dejó un comentario.Susan L.
Nothing. When I returned the rented hand truck, I wasn't six feet away from my truck and your employee was there to check me out. Super fast.MICHAEL W.
El cliente no dejó un comentario.Tammy L.
Quick and easyTimothy J.
El cliente no dejó un comentario.Susan M.
El cliente no dejó un comentario.Ellen L. | First Impressions
Clean inside and out. Professional quick service. The best storage unit I've ever used!Charles L. | Overall Experience
El cliente no dejó un comentario.Rosalie D. | First Impressions
El cliente no dejó un comentario.Jayda M. | First Impressions
Nice staff and FacilityMichael L. | First Impressions
El cliente no dejó un comentario.Teresa M. | First Impressions
El cliente no dejó un comentario.Susan W. | Overall Experience
The only thing is when we got all our items out of the unit, I went to the front, told them the unit was empty and cleaned out. That was on December 3rd, 2021. A worker was going to go and check it out, I ask if I should stay, I was told I didn't have to that the unit will be looked at and a email sent to me stating everything looked good. I didn't get a email, and they called on Dec. 14th stating that they didn't know we moved out. So someone didn't do their job that day, 3rd of December.Jana F. | Overall Experience
Very. ConvenientKEVIN A. | First Impressions
El cliente no dejó un comentario.JACK M. | Overall Experience
This U-Haul facility is excellent. I would highly recommend it.Jack H. | Overall Experience
El cliente no dejó un comentario.Catherina L. | Online Move In
El cliente no dejó un comentario.Ronald P. | First Impressions
Staff very helpful and took time to explain everything well.Ray V. | First Impressions
Top Notch! Glad we found you!!WILLIAM M. | Overall Experience
Had issues with non renters gaining access after hours by trying to pull into 'garage' area, also, someone had been accessing my storages when I was not there, and guy with uhaul shirt went into a different unit one visit, he set off alarm and he shut and locked the door and boogied down hallway (not sure if just posing as employee?)-which does not give security a high rating. Employees were very helpful and accommodating though, which I do appreciate, and areas well maintained. Thank you for helping me through a rough time.Bedorah M. | Overall Experience
El cliente no dejó un comentario.James M. | Overall Experience
Glad I was able to get a tour from a staff member when I arrived to utilize my unit. The facility is confusing and maze-like but very clean and feels safe to go to. The employees were wonderful and very helpful as well as polite.Anna L. | Online Move In
El cliente no dejó un comentario.Mohamed A. | First Impressions
Under staffed.Sorale B. | First Impressions
Justin was very helpful and informative much appreciated thank you guysJUSTIN R. | First Impressions
El cliente no dejó un comentario.Tina W. | First Impressions
THE ONE THAT HELPED ME WAS VERY HELPFUL AND FRIENDLY!tina c. | First Impressions
Daniel and his staff were always courteous, helpful, and thorough during my 10-month rental period. Will recommend his facility to anyone asking about storage capability!David F. | Overall Experience
You need to get an IT person to clear up problems with the program. It makes you think storage is available and it is not. Your staff is great but without proper equipment they are going to get bad things said about the company. They realy helped me with my dilemma.hLorraine S. | First Impressions
My reservation did not actually hold a storage unit or a truck. I understand this is a issue with the national uhaul system but the staff was not helpful in resolving this issue, causing hours long delays in my moving day plus extra expense. The facility bathroom was disgusting and I did not have access to the building or my unit and this was not resolved until after the office closed for the day. I reported the issue to upper management of the company and it was only then that anything changed. You can do better!Sarah T. | First Impressions
Lighting in the units themselves was an issue but generally goid experienceSusan B. | Overall Experience
El cliente no dejó un comentario.James M. | Overall Experience
El cliente no dejó un comentario.Jason G. | Overall Experience
This store has become more busy since it first opened....so sometimes during the day, customer parking for someone visiting the office can be an issue....just something you may want to address in the near future.Reilley T. | Overall Experience
Great, except website to pay monthly bill was terrible. Most of the time, I couldn't connect to do it, so had long waits on hold to pay bill. Very frustrating.Steve D. | Overall Experience
Excellent, clean facility with easy access for unloading and loading items. I needed storage for a short period and these storage units were well located and suited my needs perfectly.Annette D. | Overall Experience
El cliente no dejó un comentario.James B. | First Impressions
¡Gracias!Auyon M. | Overall Experience
My son is in the Navy and we needed to get his motorcycle. Your staff was very helpful.Jose and Anna L. | Overall Experience
El cliente no dejó un comentario.Emily P. | Overall Experience
El cliente no dejó un comentario.Lucas H. | First Impressions
Excellent staff and very accommodating to our changing storage and moving needs. Highly recommended!chet v. | Overall Experience
El cliente no dejó un comentario.Vanessa D. | Overall Experience
El cliente no dejó un comentario.Jonathan C. | First Impressions
Really impressive facility. Very helpfulMatthew N. | First Impressions
Manager was very helpful Explaining accessChristopher T. | Online Move In
El cliente no dejó un comentario.Brian D. | First Impressions
El cliente no dejó un comentario.Colin M. | First Impressions
We left our 2 10x10s 3 weeks early and were told no chance of an early out payback. This was very disappointing. Make rules that benefit your customers and you'll get more business.gary m. | Overall Experience
Clean and convenient to accessAdam M. | First Impressions
Staff was always happy to help and answer questions about storage and renting vansChristopher B. | Overall Experience
Except for when they mistakenly locked my unit, all went well.George K. | Overall Experience
Efficient exchange. Helpful employees.Charles R. | First Impressions
El cliente no dejó un comentario.Jason G. | First Impressions
El cliente no dejó un comentario.KIMBERLI L. | First Impressions
Very clean, secure, and well-lit facility. Especially like the drive-in loading and unloading area.Bradford S. | Overall Experience
El cliente no dejó un comentario.VIVIAN H. | Overall Experience
El cliente no dejó un comentario.KENDAHL W. | Overall Experience
El cliente no dejó un comentario.Promise S. | Overall Experience
El cliente no dejó un comentario.Rebecca A. | Online Move In
Staff were very helpful in answering my questions during the move-in process, and the free carts were fantastic!Alyssa G. | Online Move In
The young lady that helped us with move in paperwork was amazing. Glad we decided to utilize this facility.DANA L. | First Impressions
El cliente no dejó un comentario.Shane S. | Online Move In
El cliente no dejó un comentario.Katie S. | Online Move In
El cliente no dejó un comentario.Nancy S. | First Impressions
GraciasAlyce G. | Overall Experience
El cliente no dejó un comentario.Kimberly S. | First Impressions
I always had a polite greeting with everyone that works there and never had any problems with the storage/equipment rentals! TyMichael D. | Overall Experience
Always available for my questionsPhil L. | Overall Experience
El cliente no dejó un comentario.Lara C. | First Impressions
El cliente no dejó un comentario.Christian C. | Overall Experience
El cliente no dejó un comentario.Heidi R. | First Impressions
El cliente no dejó un comentario.Jean d. | Online Move In
El cliente no dejó un comentario.David H. | First Impressions
The general manager was very pleasant and very helpfulKATHERINE I. | First Impressions
El cliente no dejó un comentario.Benjamin G. | Overall Experience
A+ for the facility, but would rather less technology to be able to provide better rates.Stacey F. | Overall Experience
I've used U Haul many times for my moving as well as storage. Over the years I've always satisfied.Michael K. | Overall Experience
Customer service at this location is excellent! Derrick and Dawn were both very helpful. The facility itself is really nice. Very clean and in great condition. The ability to load and unload indoors is a big plus. We moved in during a snowstorm. Overall, a very good experience.Mary W. | Overall Experience
El cliente no dejó un comentario.Alicia L. | Overall Experience
This was an excellent experience for the year that we had this unit. Would highly recommend because of the facility and the people who worked there.Jennifer S. | Overall Experience
My move in date was 12/31/2020 not 12/19/2020Phil L. | First Impressions
Excellent, well run facility. All the staff are well trained and customer friendly. All areas are clean, well lit and secure. The indoor area to park and unload is excellent. I would highly recommend this facility to anyone needing storage.Mike S. | Overall Experience
Derrick in Brunswick was very helpful and accommodating. The indoor unload was a blessing during the storm. The facility is so clean and well kept! It was great.Mary W. | First Impressions
Very clean facility and always available, convenient location and felt very safe. And my belongs were kept safe and in excellent condition after three years if storage! ThxTyra P. | Overall Experience
If I need to store anything again, I won't think twice about returning to the Cressey Road facility.Chris H. | Overall Experience
Friendly and helpful staff!Donald K. | Overall Experience
El cliente no dejó un comentario.everet d. | Overall Experience
Helpful staff, but person helping me did not know if you pay for a year storage up front, the 13th month is free. His older co worker did. They also need new credit card scanners, as they did not function properly.Jason K. | First Impressions
El cliente no dejó un comentario.Mike S. | Overall Experience
El cliente no dejó un comentario.Joseph H. | Overall Experience
Very impressed!Mary R. | Online Move In
El cliente no dejó un comentario.Elaine W. | Overall Experience
The space is amazing. Thank you.Brett J. | Overall Experience
El cliente no dejó un comentario.Alan M. | First Impressions
I'm so glad I found this specific storage facility. It is immaculately clean and very secure. I felt comfortable storing my treasured belongings here. Due to the pandemic my move was delayed and I had to store everything for an entire year. When I was finally able to move, all my things were in the same condition as when they were packed away a year ago. My appreciation to the owner for such a clean and well maintained facility. The entire grounds and the store/office are also immaculate. I would highly recommend this specific U-Haul facility.Lorraine G. | Overall Experience
Great experience overall thank you soooo muchBrittney S. | Overall Experience
Dan and his staff were very friendly, helpful and accommodating. We've used this location for storage and truck rentals over the past few years, always a pleasant experience.SARAH H. | Overall Experience
Great management. Very friendly and helpful. Everything from truck rental to storage unit was flawless and convenient. Will use again.Eli R. | Overall Experience
It would have earned 5 stars if the place was properly staffed. A crew of dedicated, overworked people was evident. A beautiful facility that deserves better staffing!Dennis T. | First Impressions
to expensivedillon w. | Overall Experience
El cliente no dejó un comentario.T. BARIDI N. | First Impressions
El cliente no dejó un comentario.MARK W. | First Impressions
El cliente no dejó un comentario.Elaine W. | First Impressions
El cliente no dejó un comentario.Dustin C. | Overall Experience
El cliente no dejó un comentario.kirsten l. | Overall Experience
Very clean and courteous workersgordon h. | First Impressions
The worst loading/unloading operation I've ever seen - we had to wait more than 30 minutes for one of only 2 spaces to unload. The entry systems where you swipe a card is confusing and we set off the alarm. I'd not recommend nor use this place again. Very few carts were available to push our furniture the long way to our storage cage either. A very bad experience.bruce g. | First Impressions
El cliente no dejó un comentario.Arnold L. | Overall Experience
El cliente no dejó un comentario.Amanda T. | Online Move In
Whomever helped me, I think his name was Erik, he was younger probably 20 and was extremely professional, helpful and knowledgable. If I was his boss I would pay him more. He walked us through all your covid precautions and laied down all the ground rules for the storage facilitydillon w. | First Impressions
El cliente no dejó un comentario.Chris H. | First Impressions
Daniel Fenohr is the most attentive storage manager I've encountered. Totally responsive and a straight talking good person. His facilities are well attended to and he is exceedingly responsive. The staff I interacted with were very helpful. I felt well taken care of and had a full understanding of policies and what I was committing myself to. Would use them again.Robert M. | Overall Experience
We had our sons college belongings in storage at this facility for over a year and Ray and his staff could not be more helpful, knowledgeable, friendly and overall amazing people to deal with. I would not hesitate to recommend this facility to every and any family at Bowdoin College that needs a place to store their belongings,Lisa I. | Overall Experience
El cliente no dejó un comentario.Granville F. | Overall Experience
Great job keep up the good work!Monika G. | Overall Experience
Daniel Fenobr was very helpful and friendlyMark W. | First Impressions
Had rodent feces in the bottom of my unit. I'm happy I had mainly totes. Very gross! Overall the units are clean and well maintained.Kristen M. | Overall Experience
Smooth, efficient, helpful, clean. Good security. Carts are handy & work well. Unit is easy to access.Kirsten B. | Online Move In
Excellent facility for all your storage and moving needs. Great courteous staff. Generous pricing. From truck rentals, to climate controlled storage and now utilizing their U-Box for our move south.jeffrey w. | Overall Experience
Dan and Justin’s customer service went above and beyond what was expected.Daniel S. | Overall Experience
The management was very helpful when I got there and helped explain the whole process but the original woman who took the reservation didnt even know there was no electricity in the unit. She must notsusan b. | First Impressions
Highly secure & very clean. Staff was friendly & professional. Climate control makes a big difference. Appreciated the on-site restrooms & the freebies dropoff spot. ¡Gracias!Carole D. | Overall Experience
It was clean staff was all way helpful and 24 hour access and good pricesAnnMarie F. | Overall Experience
Thank u so very much for your help, Dan! I'm so very appreciative.Jon H. | First Impressions
HappyDiana L. | Overall Experience
It was not to expensive. U-Haul met our needs perfectly. The notice letters were a bit much.Lisa G. | Overall Experience
I have used your facility a number of times and have been satisfied every dingle time thank you UHaul for being the bestDavid J. | Overall Experience
Great place and helpful peopleBethany C. | First Impressions
served my needs very well. staff were professional and friendly. excellent facility.ANN S. | Overall Experience
Top shelf,great place,accessible and highly recommendedPatrick F. | Overall Experience
AWFUL!. That manager Daniel of yours is a creep. He personally contacted and threatened myself and father and added unnecessary charges to my account. He then tried to deny my access after payment.julianna s. | Overall Experience
Communication and notifications were helpful and the facility was great! Staff was very professional and friendly.Paige T. | Overall Experience
Uhaul is a professionally run and clean and safe facility.I would recommend it to everyone.THOMAS O. | Overall Experience
This is a clean facility that is safe and secure with 24 hour access. I would recommend it to others.Karen P. | Overall Experience
Super helpful staff and easy move in and out!Albert M. | Overall Experience
The safety protocols to enter the building are excellent. But, several isles had lights that wouldn't turn on until halfway through the isle leaving a person in a dark situation. That feels unsafe.THERESA D. | Overall Experience
Daniel and Justin were fantastic to work with. They are very thorough and helpful in every capacity we needed. We rented a truck and a storage unit. Super easy. Great customer service.Billie Jo W. | Overall Experience
ExcelenteJohn K. | Overall Experience
Flexible, easy to access, easy to increase/decrease size as needed. Reasonable cost. Perfect for what I needed.Brendan C. | Overall Experience
Tetris king Dan is wonderful and patient at helping with maximizing your space. Every time We've rented a truck the process is easy. Justin was also great. Always a good experience.Juliette B. | Overall Experience
Nice clean facilities. Very helpful and friendly staff. A great experience.Tristram T. | First Impressions
Easy ride cross country nice truck just glad I got to Mainejulia j. | First Impressions
"excellent" -like the stars sayRobert s. | First Impressions
This facility is absolutely amazing. Well run and super clean.Brett J. | First Impressions
Great service, everyone was friendly and helpful, beautiful facility.Joseph H. | First Impressions
Very pleased with cleanliness and ease of use.Mark W. | Overall Experience
Great location! I would definitely use them again.Sarah R. | Overall Experience
The young gentleman working the counter was very nice and helpful.Jeffrey D. | First Impressions
Our experience at the Brunswick facility was the best U-Haul experience we have ever had by far. In addition to the well maintained facility, the staff went out of their way to be helpful and friendlyrobert j. | Overall Experience
Very clean and heated storage. Friendly, helpful staff.Brendan C. | First Impressions
Hardworking staff took the time to make sure that my storage needs were met. I would not hesitate to use their services again.Richard H. | Overall Experience
I found everything easy to deal with and the lady I talked to was very nice.Cindy G. | Overall Experience
Justin was professional in all aspects. Hopefully he is a valued and rewarded employee.Dennis T. | First Impressions
Staff was courteous to patron with disabilities.Took time from their duties to assist when needed.Recommend them as your source of moving needs. Great outfit.Knowledeable staff & management.Robert C. | Overall Experience
Always friendly, helpful. Our stored belongings were well taken care of! ¡Gracias!Marcella E. | Overall Experience
I did not use this facility for storage. I had a U-Haul pod shipped here from CA. The staff at this facility was extremely helpful and prompt in their delivery of the pod to my home. Highly recommenedkaren a. | Overall Experience
Great experience all aroundJohn K. | Overall Experience
Did not visit the Brunswick facilities though our U-Boxes did. In getting the final delivery, the staff was friendly and helpful. Hat tip to UHaul of Bangor who did delivered the last leg.Jerry D. | Overall Experience
We did have a few problems...we got overcharged twice for our UBox storage. But, refunds were issued promptly. We loved the driver who delivered our boxes to our house, Val. She was great!lori p. | Overall Experience
Clean,friendly, convenient.Michael T. | Overall Experience
Special thanks to Dan for making the procedure so easy! He has great patience, and is an asset to U-Haul with his "can do" attitude. Thank you again, and I will tell my friends how easy it was. KMCyrkathleen c. | First Impressions
Very nice facility.Linda J. | Overall Experience
Box was supposed to be delivered on the 15th. Didnt get until the afternoon of the 16th.Poor customer service. Spent the 1st night in my house with nothing due to box not being here!!!!!!Tammy W. | Overall Experience
All GoodMichael L. | Overall Experience
The worst! And they hold your items illegally if they don’t want to do their jobs!Merridith L. | Overall Experience
Great and helpful staff. Thanks so much!Marie F. | Overall Experience
Val was wonderful to work with. The storage box was delivered on good time and the contents of the box we're in mostly the same position from when I had packed it.Rosalie G. | Overall Experience
Great experience all around. Convenient inside bay for loading and unloading. Great access at any time.Paula R. | Overall Experience
Daniel Fenohr, the manager, was very helpful and personable. The facility was clean. Really appreciate the ability to pull in under cover and load and unload out of the weather. Also the bathroom, etcSteve L. | Overall Experience
Very easy and convenient, will definitely use this facility again. Helpful and knowledgeable staff as well.Angela C. | Overall Experience
I had a great experience here and would definitely go back in the future.Colin G. | Overall Experience
Great new facility. Also liked the "drop off" area where you could leave/take unwanted items.Emily M. | Overall Experience
Everything went as scheduled for pickup in Alexandria, VA and deposited in Topsham, ME. The staff on both ends were very friendly and efficient and kept their promise on the long distant transfer.Alfred F. | Overall Experience
Everything was good and positive energy from everyone.Michael D. | Overall Experience
Staff was very kind and helpful,Nicholas M. | Reservación
Insufficient staffing. Long wait till someone came to the front desk. Got no instructions re the use of access card. Consider giving new customers a plastic bag to hold all the paperwork,keys,etc.walton w. | Reservación
Best and easiest move everDIANE J. | Overall Experience
People who picked up and dropped off uboxes were great. Everything as promised. In the planning phase, clear information was hard to get. Very happy with service and outcome. Graciaspatty a. | Overall Experience
Though we hadn't called ahead, upon arrival our Ubox was immediately made available to move out our items from the Ubox. Thank you!Joel K. | Overall Experience
There is only one person working with customers to either get a unit or rent a truck. Both times I have waited 30 plus minutes for them to be free. I have seen customers walk out both times.natasha f. | Overall Experience
Facility is nice. Staff is poor. They don't seem to know what they are doing and take an eternity to help you. They hardly answer the phone and don't have enough staff working to service everyone.Joshua H. | Overall Experience
We’ve been incorrectly charged, had our delivery date missed, and experienced very poor customer service throughout the experience.jessica t. | Overall Experience
This was by far the best self storage facility I've ever used. Very convenient access to my storage and the staff was very friendly.Ryan W. | Overall Experience
I did not visit the facility. All the people, especially Val who did a great job delivering the U-Box, she has a fantastic attitude, were very helpful and friendly. No complaints.glenn a. | Overall Experience
I tried to reserve a storage unit in Hendersonville, TN. I asked the call center agent if he was in Hendersonville - 3 times - he lied and said he was. He then booked me a room in Brunswick, ME.Jeff F. | Reservación
All excellentMICHAEL M. | Overall Experience
Need to complete second access, toward the back.Timothy L. | Overall Experience
My move was 5 days ago and I'm still waiting for a conformation that's my U-Box was returned and my monthly storage fee has ended!! I was told by BOTH U haul in Brunswirck, that they would. NOT YET!Eric J. | Overall Experience
Dan went above and beyond to help me ! Thank you !David A. | Reservación
Dan was excellent -- a great resource. Thank you!Melissa B. | Overall Experience
Your folks delivered our Ubox ahead of schedule, which was greatly appreciated. The driver was communicative, skillful and timely. Well done!keith Z. | Overall Experience
The manager named Danny is indispensable. Very few could do what he does and in the time that he does it. Long hours, always courteous even under stressful conditions. The guy is atop performer.CHRIS M. | Overall Experience
My father passed away leaving a large amount of stuff in storage at the U-Haul facility. The staff was fast fast acting and very helpful. They helped me get through a very difficult time. thanks!Victor S. | Overall Experience
Val (Valerie), the delivery driver, was absolutely amazing.robert p. | Overall Experience
Delivery dates not met. Communications too difficult, took 45 min on hold to get a person. Didn't see facility but checked NO cuz the overall experience was badlinda l. | Overall Experience
No comment on facility since I did not need to visit. Phone conversations with staff concerning U-box delivery & pick up dates were courteous & helpful.Stan W. | Overall Experience
My wife and I will not look anywhere else if we need storage again. The staff was great and so was the facility. We will most certainly recommend you folks to anyone we know who is in need of storage.CHARLE J. | Overall Experience
I do not wish to write anythingclint c. | Overall Experience
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