Customer Reviews for U-Haul Moving & Storage of Arrow Hart

2,373 comentarios

1 Cressey Rd   Brunswick, ME 04011

(207) 844-6090

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(207) 844-6090

1 Cressey Rd
Brunswick, ME 04011

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Timothy W.  |  First Impressions 
Clasificación:
5.0

Dan was instrumental ensuring that my car carrier was ready on the date requested.

Leonard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
5.0

Good experience. Staff was friendly and helpful. Gracias.

Andrew W. 
Clasificación:
5.0

Thank you. Good experience. Staff was friendly and helpful.

MIDCOASTHUNGER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
4.0

I left my transpass in the vehicle I rented several weeks ago. They put it in their safe until I could come back and get it. Very appreciative of this. Gracias.

DEANNA S. 
Clasificación:
3.0

I was accused of minor damages that I didn't produce. i was forced to provide photo evidence proving damages existed prior to my rental.

Scott B. 
Clasificación:
4.0

El cliente no dejó un comentario.

kristina C. 
Clasificación:
5.0

As usual, fantastic service by friendly and knowledgeable people.

Robert H. 
Clasificación:
5.0

Best Uhaul rental I have done. No hassles and no problems.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOEL S. 
Clasificación:
5.0

The truck we had front end shock so much it cause damage to cabinets i was hauling cause of the vibration. Would of asked for a new truck but they said this was the only 26 footer around. This trip cost me time and money due to the truck. Brunswick location is great just under staffed.

ROBERT L. 
Clasificación:
4.0

The experience was a solid 8/10. I'd rate it a 10/10 except our pick up date was moved twice. Overall using a Ubox is definitely recommended.

DAPHNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LEAMON S. 
Clasificación:
5.0

Great vehicle (9 ft van) and great location. Staff were super helpful and super friendly. Location itself was well/organized and spotless.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jenifer R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
4.0

Convenient location, helpful signage, plenty of parking

Jason W. 
Clasificación:
5.0

Best customer service experience I have had in a long time. Not once was I concerned about the process or my stuff. They stayed in contact for the entire time and in a variety of ways which was so helpful. Thank you for helping us move our first daughter to college! Will definitely use this service again.

Kari R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy H. 
Clasificación:
5.0

We were very happy with our time at Arrow Hart and glad to recommend them to anyone who is looking for a competent, clean and friendly storage facility.

Ellen L.  |  Overall Experience 
Clasificación:
5.0

Attendant receiving the returned vehicle was very friendly and upbeat. Also thanked me for returning the vehicle without trash in it, which I would assume would be common sense for anyone who rents but apparently not.

Martin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gage S.  |  Online Move In 
Clasificación:
5.0

The assistant was very kind, helpful, and efficient. Made the process smooth.

Kathleen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gayten B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne T. 
Clasificación:
5.0

Very good Glen the yard man was excellent

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
5.0

Helpful and accommodating staff.

Bhavin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua D. 
Clasificación:
5.0

El cliente no dejó un comentario.

raymond M. 
Clasificación:
5.0

The facility was very clean, well maintained and the staff friendly and professional. The truck that I rented was in excellent condition and well maintained.

STEVEN D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann T. 
Clasificación:
3.0

Keep the reservation the same as what I booked, people plan their lives around this and my family of four got shafted because of festivals? The Brunswick location was doing the best they could, this was corporate's issue. The truck was all scratched up and the mileage was off. Take better care of people.

alli W. 
Clasificación:
5.0

Don't know his name, but the guy was very professional, friendly, and helpful.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaye M. 
Clasificación:
5.0

best services, cleanliness and approachability. great customer service! Thank you and I hope Portland and other site will learn from you!

tarlan A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrell L. 
Clasificación:
4.0

No improvement needed.On arrival staff checked vehicle quickly. I was back on the road within 20 minutes

Walter L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin C. 
Clasificación:
2.0

Rented for pick-up in Augusta Me. Went to get it, was told truck was to be picked up in Brunswick, an hour away. Went to Brunswick, truck was at one location and car carrier was at another and then had to drive back to Augusta where we live. Very inconvenient. Lost a day of packing and a day of driving because of it. Totally irresponsible on their part.

Ross H. 
Clasificación:
1.0

The company put the correct info on our contract for return but then called threatening to charge us almost $600 because they wanted it returned to a location in a neighboring town instead (after we'd already dropped it off at our nearest location as discussed upon rental) After multiple calls and straightening that issue out, we were charged an additional day after having returned the Uhaul 20 hours EARLIER than the due date. They claim that our refund for that charge will take a week. I would not trust this particular agency again and may not rent from Uhaul again after all of these issues.

Tamara L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla S. 
Clasificación:
5.0

Dan and Justin were flexible on pick up time when we discovered wiring on tow vehicle needed work. I borrowed a different vehicle and got the trailer 2 hours later with no issues. Justin hooked it up in a driving rainstorm. Good service!

ThomasHaible H. 
Clasificación:
5.0

Best yu haul office I ever used

MICHEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

alicia H. 
Clasificación:
4.0

My only complaint was that the dolly I ordered did not make it into the truck which created a huge inconvenience for the move.

Christa K. 
Clasificación:
4.0

Need more staff to avoid waiting

Julia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsay M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Verne B. 
Clasificación:
5.0

When setting up the rental, it would have been good to make it clear whether or not the customer can keep the moving pads/blankets. There was some confusion about that and I didn't bring them when I returned the trailer, ended up having to pay extra.

Bob W. 
Clasificación:
5.0

The Brunswick UHaul team is the best. Every time i go there I am well taken care of. I would not consider going anywhere else.

Thomas W. 
Clasificación:
1.0

It was a great experience until I cleaned out my unit. My monthly contract bills from the 10th of each month. Yesterday (the 20th) I emptied out my unit because I know there is rather long waiting list for these at this time. When I went to front desk the employee asked me how he could help me. I explained I was there to close out my unit and he exclaimed "great we have a long waiting list for these!" I asked if the unit would be prorated since I was turning it in 20 days early and I know that within a day it will be filled again by another Pain customer. He stated that if it had been within seven days of my payment instead of 10 they would've prorated me. I asked him if I was indeed correct that my payment was due on the 10th of every month and he confirmed that. So to clarify I turned in my unit 20 days early and have paid in full for that unit. However it will be rented out to someone else who is paying in full with overlapping payments. I am extremely disappointed in that this is the company's policy and that a shrug is how this is handled at the store level. It is certainly a lesson learned and a story to be told to all friends and family considering storage options. There are many other local alternatives in our area.

Kevin B.  |  Overall Experience 
Clasificación:
5.0

nothing - everything was great!

ANN S. 
Clasificación:
5.0

This location is always excellent.

Diane L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Morgan E. 
Clasificación:
5.0

Outstanding service! Dan was so helpful, and made the daunting task of moving so much easier!!

Tom D. 
Clasificación:
5.0

Great place. Well organized. Will come back

Andrea W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lurton K. 
Clasificación:
5.0

once again Excellent

Russell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S.  |  First Impressions 
Clasificación:
2.0

I had to experience a large amount of stress trying to get things corrected about my order you website was charging me for services that did not apply. it took many many calls to get this fixed. then you cancelled my arrival date and rescheduled on the 4th of july a holiday.

Deborah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lincoln M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith H. 
Clasificación:
5.0

Fantastic staff from Dan, Ray Derrick all great to deal with a very pleasant experience!!!

Gary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

We had great service - prompt, efficient pickup to check in through the app and same experience dropping it off. Neighbors at the adjacent VFW Hall were pretty rude though.

Angela D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Nada

William C. 
Clasificación:
5.0

Daniel was a wonderfully representative. Excellent attention to detail, appropriate humors and relatable.

Tessa K. 
Clasificación:
4.0

Location and employees were knowledgeable and efficient in getting me checked in. My only criticism is after renting a cargo van, as I had one bedrooms worth of stuff but next time I'll rent a box van as that would more accurately hold one bedroom. I had to make 4 trips(2 with the van and 2 w my small SUV) no mattresses or couches were moved.

Jill D. 
Clasificación:
3.0

El cliente no dejó un comentario.

jeremy y.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

John D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Zachary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA W. 
Clasificación:
5.0

very clean and well maintained facility

James S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN L. 
Clasificación:
5.0

They are incredible. They are incredibly busy. They are incredibly good. Incredible experience! We have rented from them twice in a week. Excellent.

June P. 
Clasificación:
5.0

Container was not checked in when returned, so my credit card has been charged incorrectly for an extra months rent.

Michael A. 
Clasificación:
1.0

El cliente no dejó un comentario.

christopher P. 
Clasificación:
5.0

Both obtaining the van and returning it were a smooth process. The automation has come a long way and pleased with the service.

Richard M. 
Clasificación:
5.0

I cannot think of a single thing I would do differently. The team in Brunswick placed the containers exactly where I wanted them, and they were perfect. If you played tetris you can pack these things deep! Our entire house fit in two U boxes, your results may vary. Transit time from Maine to Tampa cannot be changed but we were kept aware of the departure and arrival. Our stuff arrived exactly as we packed it! Secure, affordable, professional, and courteous.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter L. 
Clasificación:
5.0

Dan is great!

David Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph T. 
Clasificación:
5.0

I was at this facility for almost 3 years. Everyone is courteous and have good "I Can Do" attitudes. I was able to go through 50 year's of accumulation! It's all gone now and I was able to end my monthly fee. Thanks again.

kathleen c.  |  Overall Experience 
Clasificación:
5.0

The staff is super friendly and helpful. The facility is very clean and easy to navigate. The security features give me peace of mind that my storage will be safe.

Diana P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalie D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Britni B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen L.  |  First Impressions 
Clasificación:
5.0

Clean inside and out. Professional quick service. The best storage unit I've ever used!

Charles L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalie D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayda M.  |  First Impressions 
Clasificación:
5.0

Nice staff and Facility

Michael L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan W.  |  Overall Experience 
Clasificación:
3.0

The only thing is when we got all our items out of the unit, I went to the front, told them the unit was empty and cleaned out. That was on December 3rd, 2021. A worker was going to go and check it out, I ask if I should stay, I was told I didn't have to that the unit will be looked at and a email sent to me stating everything looked good. I didn't get a email, and they called on Dec. 14th stating that they didn't know we moved out. So someone didn't do their job that day, 3rd of December.

Jana F.  |  Overall Experience 
Clasificación:
5.0

Very. Convenient

KEVIN A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK M.  |  Overall Experience 
Clasificación:
5.0

This U-Haul facility is excellent. I would highly recommend it.

Jack H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherina L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald P.  |  First Impressions 
Clasificación:
5.0

Staff very helpful and took time to explain everything well.

Ray V.  |  First Impressions 
Clasificación:
5.0

Top Notch! Glad we found you!!

WILLIAM M.  |  Overall Experience 
Clasificación:
4.0

Had issues with non renters gaining access after hours by trying to pull into 'garage' area, also, someone had been accessing my storages when I was not there, and guy with uhaul shirt went into a different unit one visit, he set off alarm and he shut and locked the door and boogied down hallway (not sure if just posing as employee?)-which does not give security a high rating. Employees were very helpful and accommodating though, which I do appreciate, and areas well maintained. Thank you for helping me through a rough time.

Bedorah M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James M.  |  Overall Experience 
Clasificación:
5.0

Glad I was able to get a tour from a staff member when I arrived to utilize my unit. The facility is confusing and maze-like but very clean and feels safe to go to. The employees were wonderful and very helpful as well as polite.

Anna L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamed A.  |  First Impressions 
Clasificación:
4.0

Under staffed.

Sorale B.  |  First Impressions 
Clasificación:
5.0

Justin was very helpful and informative much appreciated thank you guys

JUSTIN R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina W.  |  First Impressions 
Clasificación:
5.0

THE ONE THAT HELPED ME WAS VERY HELPFUL AND FRIENDLY!

tina c.  |  First Impressions 
Clasificación:
5.0

Daniel and his staff were always courteous, helpful, and thorough during my 10-month rental period. Will recommend his facility to anyone asking about storage capability!

David F.  |  Overall Experience 
Clasificación:
4.0

You need to get an IT person to clear up problems with the program. It makes you think storage is available and it is not. Your staff is great but without proper equipment they are going to get bad things said about the company. They realy helped me with my dilemma.h

Lorraine S.  |  First Impressions 
Clasificación:
1.0

My reservation did not actually hold a storage unit or a truck. I understand this is a issue with the national uhaul system but the staff was not helpful in resolving this issue, causing hours long delays in my moving day plus extra expense. The facility bathroom was disgusting and I did not have access to the building or my unit and this was not resolved until after the office closed for the day. I reported the issue to upper management of the company and it was only then that anything changed. You can do better!

Sarah T.  |  First Impressions 
Clasificación:
5.0

Lighting in the units themselves was an issue but generally goid experience

Susan B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason G.  |  Overall Experience 
Clasificación:
4.0

This store has become more busy since it first opened....so sometimes during the day, customer parking for someone visiting the office can be an issue....just something you may want to address in the near future.

Reilley T.  |  Overall Experience 
Clasificación:
4.0

Great, except website to pay monthly bill was terrible. Most of the time, I couldn't connect to do it, so had long waits on hold to pay bill. Very frustrating.

Steve D.  |  Overall Experience 
Clasificación:
5.0

Excellent, clean facility with easy access for unloading and loading items. I needed storage for a short period and these storage units were well located and suited my needs perfectly.

Annette D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James B.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

Auyon M.  |  Overall Experience 
Clasificación:
5.0

My son is in the Navy and we needed to get his motorcycle. Your staff was very helpful.

Jose and Anna L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucas H.  |  First Impressions 
Clasificación:
5.0

Excellent staff and very accommodating to our changing storage and moving needs. Highly recommended!

chet v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan C.  |  First Impressions 
Clasificación:
5.0

Really impressive facility. Very helpful

Matthew N.  |  First Impressions 
Clasificación:
5.0

Manager was very helpful Explaining access

Christopher T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin M.  |  First Impressions 
Clasificación:
3.0

We left our 2 10x10s 3 weeks early and were told no chance of an early out payback. This was very disappointing. Make rules that benefit your customers and you'll get more business.

gary m.  |  Overall Experience 
Clasificación:
5.0

Clean and convenient to access

Adam M.  |  First Impressions 
Clasificación:
5.0

Staff was always happy to help and answer questions about storage and renting vans

Christopher B.  |  Overall Experience 
Clasificación:
4.0

Except for when they mistakenly locked my unit, all went well.

George K.  |  Overall Experience 
Clasificación:
5.0

Efficient exchange. Helpful employees.

Charles R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLI L.  |  First Impressions 
Clasificación:
5.0

Very clean, secure, and well-lit facility. Especially like the drive-in loading and unloading area.

Bradford S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VIVIAN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KENDAHL W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Promise S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca A.  |  Online Move In 
Clasificación:
5.0

Staff were very helpful in answering my questions during the move-in process, and the free carts were fantastic!

Alyssa G.  |  Online Move In 
Clasificación:
5.0

The young lady that helped us with move in paperwork was amazing. Glad we decided to utilize this facility.

DANA L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy S.  |  First Impressions 
Clasificación:
5.0

Gracias

Alyce G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly S.  |  First Impressions 
Clasificación:
5.0

I always had a polite greeting with everyone that works there and never had any problems with the storage/equipment rentals! Ty

Michael D.  |  Overall Experience 
Clasificación:
5.0

Always available for my questions

Phil L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lara C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Heidi R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jean d.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  First Impressions 
Clasificación:
5.0

The general manager was very pleasant and very helpful

KATHERINE I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin G.  |  Overall Experience 
Clasificación:
4.0

A+ for the facility, but would rather less technology to be able to provide better rates.

Stacey F.  |  Overall Experience 
Clasificación:
5.0

I've used U Haul many times for my moving as well as storage. Over the years I've always satisfied.

Michael K.  |  Overall Experience 
Clasificación:
5.0

Customer service at this location is excellent! Derrick and Dawn were both very helpful. The facility itself is really nice. Very clean and in great condition. The ability to load and unload indoors is a big plus. We moved in during a snowstorm. Overall, a very good experience.

Mary W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia L.  |  Overall Experience 
Clasificación:
5.0

This was an excellent experience for the year that we had this unit. Would highly recommend because of the facility and the people who worked there.

Jennifer S.  |  Overall Experience 
Clasificación:
5.0

My move in date was 12/31/2020 not 12/19/2020

Phil L.  |  First Impressions 
Clasificación:
5.0

Excellent, well run facility. All the staff are well trained and customer friendly. All areas are clean, well lit and secure. The indoor area to park and unload is excellent. I would highly recommend this facility to anyone needing storage.

Mike S.  |  Overall Experience 
Clasificación:
5.0

Derrick in Brunswick was very helpful and accommodating. The indoor unload was a blessing during the storm. The facility is so clean and well kept! It was great.

Mary W.  |  First Impressions 
Clasificación:
5.0

Very clean facility and always available, convenient location and felt very safe. And my belongs were kept safe and in excellent condition after three years if storage! Thx

Tyra P.  |  Overall Experience 
Clasificación:
5.0

If I need to store anything again, I won't think twice about returning to the Cressey Road facility.

Chris H.  |  Overall Experience 
Clasificación:
5.0

Friendly and helpful staff!

Donald K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

everet d.  |  Overall Experience 
Clasificación:
4.0

Helpful staff, but person helping me did not know if you pay for a year storage up front, the 13th month is free. His older co worker did. They also need new credit card scanners, as they did not function properly.

Jason K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H.  |  Overall Experience 
Clasificación:
5.0

Very impressed!

Mary R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine W.  |  Overall Experience 
Clasificación:
5.0

The space is amazing. Thank you.

Brett J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan M.  |  First Impressions 
Clasificación:
5.0

I'm so glad I found this specific storage facility. It is immaculately clean and very secure. I felt comfortable storing my treasured belongings here. Due to the pandemic my move was delayed and I had to store everything for an entire year. When I was finally able to move, all my things were in the same condition as when they were packed away a year ago. My appreciation to the owner for such a clean and well maintained facility. The entire grounds and the store/office are also immaculate. I would highly recommend this specific U-Haul facility.

Lorraine G.  |  Overall Experience 
Clasificación:
5.0

Great experience overall thank you soooo much

Brittney S.  |  Overall Experience 
Clasificación:
5.0

Dan and his staff were very friendly, helpful and accommodating. We've used this location for storage and truck rentals over the past few years, always a pleasant experience.

SARAH H.  |  Overall Experience 
Clasificación:
5.0

Great management. Very friendly and helpful. Everything from truck rental to storage unit was flawless and convenient. Will use again.

Eli R.  |  Overall Experience 
Clasificación:
4.0

It would have earned 5 stars if the place was properly staffed. A crew of dedicated, overworked people was evident. A beautiful facility that deserves better staffing!

Dennis T.  |  First Impressions 
Clasificación:
5.0

to expensive

dillon w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

T. BARIDI N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kirsten l.  |  Overall Experience 
Clasificación:
5.0

Very clean and courteous workers

gordon h.  |  First Impressions 
Clasificación:
2.0

The worst loading/unloading operation I've ever seen - we had to wait more than 30 minutes for one of only 2 spaces to unload. The entry systems where you swipe a card is confusing and we set off the alarm. I'd not recommend nor use this place again. Very few carts were available to push our furniture the long way to our storage cage either. A very bad experience.

bruce g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnold L.  |  Overall Experience