Patrick M.
Everyone was very friendly and helpful. Thank you.
Comentarios de los clientes para U-Haul Moving & Storage of Apple Valley
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul Moving & Storage of Apple Valley
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KRIS K.
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First Impressions
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Great experience at this Apple Valley location. Rented an outdoor storage spot for a vehicle. Incredibly efficient, I was in and out the door, with the vehicle stored in like 20-25 minutes. Thanks for the assistance.
terry h.
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Overall Experience
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Great place to store my car and I rent car haulers twice a year and always receive excellent service, thank you.
Sieni l.
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First Impressions
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We have used this Uhaul location for many moves and have always been satisfied. We have also used storage facilities and are also satisfied. Staff is knowledgeable and helpful with vehicles and moving needs such as boxes, tapes and so on.
Ann Marie O.
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Overall Experience
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We are so grateful that you kept our items safe and secure! Always great customer service and super helpful staff. Thank you Stephanie and team, we would recommend you in a heartbeat!
Craig S.
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Overall Experience
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I will be back in the Spring to rent another outside space. It was well secured and I felt my camper was safe. Thanks!
Don H.
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First Impressions
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I was very well treated. Things are clean. The climate control is great to work in.
diana p.
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First Impressions
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All but one of the staff were wearing their face masks under their noses. A face mask is virtually ineffective unless worn properly. Failure to wear the face masks properly is a sign of disrespect to the customers. It's also a violation of the law.
Michael K.
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Overall Experience
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Great customer service. I will be back.
Jason K.
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Overall Experience
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Well-maintained, modern facility with excellent staff.
Armed Forces Service Center M.
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Overall Experience
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Special thanks to the staff and management at the Apple Valley store for their assistance in closing out unit 1008, that we (Armed Forces Service Center) ,had rented as a nonprofit organization to store furniture to be donated to the military community. Debra Cain, AFSC Executive Director 612-280-7677
Todd S.
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Overall Experience
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Thanks!
Todd S.
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First Impressions
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Very convenient move. Thank you!
David M.
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First Impressions
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Stephanie was friendly and helpful. The facility is clean and secure.
Carrie E.
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First Impressions
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People were super friendly during my initial locating my stuff there. Also seemed really nice if I had any questions.
wayne l.
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First Impressions
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the first guy who offered to find a unit for me walked with me the two or so blocks to a unit that he and i could not find. This was disappointing service. When I cam back with things to store, another man said I would not want the unit that the ftist guy was trying to provide for me, since it was up some stairs or such. . The second guy selected a unit that was close to the entrance, and though it cost more, it was far more valuable.
eric B.
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Overall Experience
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There was so much water condensation in one of my units that it caused damage to many of my items. I was told I need to make claims. I will try to update if that goes well.
Candace Z.
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Overall Experience
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The only complaint I had is that it was difficult to reach people by phone at the facility.
Maritza M.
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Overall Experience
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I had a storage unit here for over 2 years and the staff were always helpful and friendly. THANK YOU!
ALAN P.
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Overall Experience
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To use the Lloyd's Insurance classification categories, everything about the service from the Apple Valley location was 100A1+. Nothing was ever a problem and any little difficulty was corrected with professionalism and wonderful good nature by all members of staff. If our circumstances ever change and we require vehicle storage we will return. AJP
Teresa T.
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First Impressions
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Everyone was so nice! 😃
Ron F.
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Overall Experience
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Stephanie, Dustin, and Tony are excellent
Patricia C.
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Overall Experience
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Stephanie and her staff were always cheerful and helpful. I downsized three times before finally being able to move everything from storage. The changes were handled quickly and efficiently. Great team to work with!
kerry i.
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First Impressions
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Awesome
Ron F.
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First Impressions
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Stephanie Piette should be recognized for her uncanny ability to service customers and manage her staff simultaneously. She is a great manager
dennis L.
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Overall Experience
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We stored our vehicle in their secure gated outdoor lot over the winter and needed access to it frequently. The lot was always clear and easy to get the vehicle in an out. The area was well lit . We have used this U-Haul for trailers in the past and have found the staff extremely friendly. We highly recommend this U-Haul.
Pearl H.
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Overall Experience
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The staff were very friendly and helpful
Lawrence S.
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Overall Experience
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The staff was always nice and friendly.
Kathryn W.
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First Impressions
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Able to improve my storage unit location for me,
Miguel S.
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Overall Experience
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Great costumer service and answer all your quiestions.
Miguel S.
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First Impressions
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Grwat experience and fantastic costumer service. Great job
Julie K.
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Overall Experience
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Very nice experience
Sarah D.
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Overall Experience
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Excellent facility
Clare J.
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Overall Experience
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Great experience, staff and facility were excellent
DARLENE N.
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Overall Experience
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I had storage with u-haul for 3 years, very happy. I only visit the storage about 3 times, before moving. it had perfect temperature, my items was in good condition no mold. Very professional crew.
JAMES H.
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Overall Experience
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They were great to work with and all were very helpful.
Sheryl M.
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Overall Experience
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No comment
Alexander W.
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Overall Experience
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Can’t park near the storage locker because what appear to be staff member’s cars are parked in front of them.
KRAIG K.
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Overall Experience
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I’ve been a customer at Apple Valley UHaul for over a decade. I would say my entire experience with Stephanie and the many dedicated staff has been nothing short of exceptional! Kraig Kestner 🌴😎🌴
Dawn C.
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First Impressions
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Good
shari l.
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Overall Experience
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Thank you!!!
jennifer w.
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Overall Experience
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I only had two negative experiences: I changed from a larger unit to a smaller unit two times. Each time the staff failed to note that my account was an automatic payment. Received late pay notice.
Vann R.
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Overall Experience
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Very good service!
KENNETH P.
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Overall Experience
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I've had a unit at this facility for years. The staff have always been great. They've assisted me several times always enthusiastically. I would use this location again.
Lucy V.
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Overall Experience
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Antonio was friendly, kind and extremely helpful. He took the time to get to know us and made a difficult moving situation into a pleasant experience.
Timothy C.
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First Impressions
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The site is very clean and well taken care of. It is a full service facility. The staff is awesome and incredibly helpful.
Joe R.
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Overall Experience
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Don’t store anywhere else.
Scott P.
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Overall Experience
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Great facility and helpful employees
Todd C.
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First Impressions
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Great customer service
tessie h.
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First Impressions
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I was a wonderful experience! I had a really bad night. The gentleman that helped me was very kind. I believe he could sence it. When I came back with my furniture, that young man was kind also.
Dianna S.
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Overall Experience
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No comments
JOHN H.
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Overall Experience
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Long time patron. Steph and her entire staff going up and beyond in all aspects. Extremely happy with the service.
Jarvis M.
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Overall Experience
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could not be more satisfied with my experience
Grace Y.
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Overall Experience
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Very friendly and helpful staff, good experience, thanks!
MOHAMED F.
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First Impressions
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The customer rep was great, helpful and friendly.
Dawn D.
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Overall Experience
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Your the best😁
Deborah A.
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First Impressions
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More than wonderful to accomodate
Chaichad A.
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Overall Experience
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Great service
Nandi M.
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Overall Experience
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Clean and well maintained, staff are friendly.
jeannine s.
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First Impressions
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Very friendly and helpful.
Coleen N.
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First Impressions
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Stephanie the manager was awesome. The storage is very clean and well lit.
Connor T.
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Overall Experience
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Scam and everything I owned was ruined by water
Riley K.
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First Impressions
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Our trip got delayed one day. When we called to change our arrival date from Monday to Tuesday the person on the phone said it was confirmed. When we arrived our whole trip had been canceled.
John C.
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Overall Experience
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Very good service and fantastic team!
Sandi g.
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Overall Experience
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The staff at this location was wonderful to work with. Helpful, friendly, great service, good people skills, worked as a team. If I was staying in the area, I would love to work for that location.
kerry i.
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First Impressions
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Everyone was really nice
Jeff R.
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First Impressions
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Very helpful and efficient .
Kamden V.
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Overall Experience
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The facility was very clean and secure. The staff was very knowledgeable, professional and friendly to all customer interactions. I highly recommend this business for your moving and storage needs.
Randy M.
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Overall Experience
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I need to stop to see about a refund for 26 days remaining on this months payment? Otherwise it was great working with you. Randy
abbey s.
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Overall Experience
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They were great!
Stephanie P.
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Overall Experience
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I rent from the Apple Valley location a few times a year. I’ve always been treated well; the equipment is clean and the staff are aways super friendly and helpful! I always feel so welcomed!
Jacqueline C.
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First Impressions
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Outstanding service at every interaction with staff! Our move was made easier thanks to you !!!
Jessica D.
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First Impressions
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Very helpful in seeing locker unit before finalizing the rental agreement. Knowledgeable. Friendly. Very clean facility
Girard P.
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Overall Experience
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I needed a trailer in a pinch and the staff made this transaction fast and very accommodating.
carla p.
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Overall Experience
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Security gate was stuck open or broken too often for me to feel like my RV was secure. Had several inoperative remote openers and I need to take time to go to store when open. Expensive rental space.
kirk h.
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First Impressions
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All of the employees were knowledgable friendly and helpful.
lucas d.
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Overall Experience
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Employees we’re very nice and helpful. They went above and beyond to make sure everything was working out. Would definitely come here again if needed and recommend it to friends and family.
Joe R.
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First Impressions
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The person who handled my set up was excellent. Great customer service, explained everything and answered all my questions.
Byron S.
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First Impressions
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Quick and easy, Demonstration of security and facility very helpful.
barbara o.
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First Impressions
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fast competent service done with smiles very pleasent to deal with
larry g.
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First Impressions
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VERY HELPFUL AND FRIENDLY STAFF.
lucas d.
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First Impressions
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Fantastic customer service. Really happy I decided to do business here.
Rhonda M.
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First Impressions
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Awesome customer service
Brian L.
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First Impressions
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Friendly and very helpful
DAVID K.
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Reservation
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Great staff, great service, great location
Shannen E.
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Overall Experience
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Everyone working at this location is extremely helpful and friendly. I could not recommend this location highly enough.
Ruth G.
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Overall Experience
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Loved it so easy to get in and out!
GARY E.
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Overall Experience
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I am moving my RV from the outdoor storage facility because I was parked in a small triangular space and my rent went up from $49 to ~$65 per month. This has just become too expensive.
daniel b.
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Overall Experience
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Great Facility. I've used it three times now and it is clean, well staffed and easy to access. Highly recommended.
Muhammed J.
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Overall Experience
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I ended up losing my stuff at this place and I tried calling and talking to the manager and was never given a chance to get my stuff back. The staff were not professional at all and the manager.
David W.
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Overall Experience
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Very good company and one of the best I have ever dealt with on both ends of my move. Thank you very much.
Barbara S.
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Overall Experience
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Great facility and personnel
Trey C.
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Overall Experience
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The staff there was great on working with me through our specific situation. Stephanie was very easy to work with and pleasant.
Lori F.
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Overall Experience
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Very helpful. Good service. Well run facility.
Jeffrey K.
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Overall Experience
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I could tell the staff all hated eachother. The rent was too high also.
joe A.
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Reservation
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Canceled reservation due to false info from online Customer service.
Fredrick A.
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Overall Experience
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Everyone there has always been very friendly and helpful. Place is clean, secure and well lit.
Gregory A.
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Reservation
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They were extremely accommodating. I wasn't able to drop it off on Monday, but I was able to drop it off on Sunday when office hours were closed. A U-haul employee happened to be there and they helped
Wanda A.
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Overall Experience
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Ver good, thank you!
Charles C.
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Reservation
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They were very helpful and things went better than i expected.
Joy R.
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Overall Experience
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only sometimes the parking area where we were unloading or loading was crowded or it was confusing where we could even park - but overall the experience was great - clean, nice, and convenient
Matthew F.
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Overall Experience
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Staff looked overwork and had no time to help me at the front desk. I also received a $15 late fee even though I set up a direct deposit because the rate went up $5 after 2 month moving in.
Colin D.
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Overall Experience
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Great staff and great experience. Keep it up everyone!
mike j.
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Reservation
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They were all great and very patient seeing I had alot to unload the facility was clean and easy to get around
JOAN R.
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Reservation
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Thank you for your excellent service I look forward in doing business with you again.
Ira E.
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Reservation
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You have a friendly and helpful staff.
JULIE A.
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Overall Experience
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This is a top notch facility. The building and the staff are great!
John K.
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Overall Experience
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No problems
STACY M.
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Overall Experience
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Super nice facility.
BRITTANY C.
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Overall Experience
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Staff was very unfriendly when I closed out my unit.
Christy M.
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Overall Experience
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Great experience, very friendly staff, always helpful if I needed anything. It was very convenient and close to where I was temporarily staying.
nathan v.
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Overall Experience
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Stephanie and her team are the best in the business. Thanks for all your help
deb g.
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Overall Experience
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One of your employees was rude about where I parked to get things from storage. He had very short hair and glasses and was probably in his 40's and was white. I didn't you came out that door.
Sean P.
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Overall Experience
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Great friendly employees, awesome facility!!
Fredrick M.
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Overall Experience
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Nice facility. Helpful friendly staff.
PAUL R.
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Overall Experience
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We had the unit for 2 years and never had a problem with access or billing.
Robert K.
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Overall Experience
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Friendliest staff I have ever dealt with even in difficult times. Fair and accomadating in every way thumbs up and keep up the great work.
JEFFREY C.
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Overall Experience
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Stephanie and her team are great!
arriba