Customer Reviews for U-Haul Moving & Storage of Apple Valley

10,928 comentarios

6895 151st St W   Apple Valley, MN 55124
(Corner of Cty Rd 42 and Galaxie on 151st Street)

(952) 432-0789

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(952) 432-0789

6895 151st St W
Apple Valley, MN 55124
(Corner of Cty Rd 42 and Galaxie on 151st Street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

sp smooth and quick. Everyone is always friendly and smiling

Kevin P. 
Clasificación:
5.0

When renting, tell people where to put the keys on return. There were several people, including me, that were wandering around wondering what to do with the keys.

Erik G. 
Clasificación:
5.0

Everyone was very helpful and friendly, thank you!

DAVID C. 
Clasificación:
5.0

The process to rent went very smoothly and the folks I dealt with were all friendly and professional!

Michael Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

James E. 
Clasificación:
1.0

I would never go back to this location again. Owner of the location overcharged me the mileage, not by a lot but still reflects poorly on his integrity.

Dwight V. 
Clasificación:
5.0

Fast friendly service

Mark T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude K.  |  Overall Experience 
Clasificación:
5.0

The young lady who checked us in really understood what customer service was about. She was also there when we brought the truck back with a trainee and she was just as delightful with both us and him. She is a true find for your company.

Brent R. 
Clasificación:
3.0

The sales tax that I was charged was double what it should have been. Hidden fees?? I wonder. I rent from another location and that has never happened to me before. Not happy

Sheryl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CELINA B. 
Clasificación:
1.0

North tell a customer at 7 am they have to go to another location and that's my problem nobody told me! Horrible customer service! Most disrespectful agents I have ever seen in my life!!!!!!

Lyle A. 
Clasificación:
5.0

Everything was fine thank you

Francisco M. 
Clasificación:
5.0

I always come to this location. Everybody is so helpful and nice .

LORI B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

Uhaul is a much needed service. Despite a weak competition, its services are excellent.

Genjang N. 
Clasificación:
5.0

Check-in and check-out were very easy. The office and facilities were very clean and uncluttered.

BRIAN L. 
Clasificación:
5.0

The place was always well-lit, clean, smelled nice, and the staff is AMAZING! SO nice, helpful, and welcoming! This experience FAR exceeded my expectations for a storage facility and full experience. I actually upgraded (did not leave Uhaul) to a larger 2nd storage unit! Continue keeping it clean smelling nice, and an inviting place to store things, and you'll have one very happy customer!

Sara G.  |  Overall Experience 
Clasificación:
5.0

Quick service and clean, newer equipment made my tasks a lot smoother

Robert M. 
Clasificación:
5.0

Personal amigable

Mark T. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

Everything Good.

vince H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

Very friendly staff! Easy pickup and drop off too. ¡Gracias!

Curtis N. 
Clasificación:
5.0

Staff are excellent and It's nice experience

Thirumal P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dave B. 
Clasificación:
5.0

Very customer friendly.

Stacy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

Every thing was great, I was in and out in no time. The employee's we're very helpful and went through everything I needed to do.

Terry H. 
Clasificación:
5.0

Very nice staff at this Uhaul, informative and great customer service!

Mustafa S. 
Clasificación:
5.0

Rapid service, friendly staff, quick return. Will definitely rent again

Jesse A. 
Clasificación:
5.0

I was so pleased with the service here. Dustin helped resolve an issue we were having with getting the trailer lights to work. If he wouldn't have fixed it we would not have been able to rent the trailer. I always use this location because they are courteous and helpful.

CARRIE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline G.  |  Overall Experience 
Clasificación:
5.0

Mark was very friendly and helpful!!

WILSON O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
4.0

They are very short staffed. Hire more employees.

PATTY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darreyl S. 
Clasificación:
5.0

It was perfect!

Christopher K. 
Clasificación:
5.0

El cliente no dejó un comentario.

chary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
2.0

More competent and friendly staff

stephen S. 
Clasificación:
4.0

This location needs more help. There was a long wait just to get checked out.

bruce C. 
Clasificación:
4.0

Check the equipment before you loan the trucks out.

Brenna G. 
Clasificación:
5.0

Great place. Have used it before and will again if needed in the future.

MARK P. 
Clasificación:
5.0

Nothing to improve. Everything was great and the staff were helpful and friendly.

Roderic O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Akif K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaqueline J. 
Clasificación:
5.0

It was quick, easy and affordable!

Lisa R. 
Clasificación:
4.0

El cliente no dejó un comentario.

John U. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff A. 
Clasificación:
5.0

The guys at the desk were great and the process was smooth and simple. Great job!

Chris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
5.0

Got checked in very quickly and Thomas explained everything very well!

Erin S. 
Clasificación:
5.0

It would be nice if you were able to adjust the side mirrors. Very unsafe

Jason T. 
Clasificación:
5.0

Nada

scott E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen W. 
Clasificación:
5.0

Working with the staff was good. The U-Haul app to reserve the truck was really bad.

Steven N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan C. 
Clasificación:
1.0

I rented a tow dolly and the wrong one was put on the uhaul truck so I had to come back and get it swapped out with the right one. The employees were arguing with each other. One of the men was very hostile with me and customers when I asked for help. Overall it took almost 2 hours from initial visit until leaving with the correct units on my truck. I'm in the process of relocating out of the twin cities and this delayed a lot of things I had timed out.

LISA W. 
Clasificación:
5.0

Professional and friendly

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy L. 
Clasificación:
5.0

I feel the staff is exceptional. The Uhaul policies and driving 2 hours in the opposite direction of my destination is unacceptable. VERY DISGUSTED/DISSATISFIED, why do you even assign locations.NO ONE who is already undergoing the stress of moving deserves this added stress. Completely unacceptable. The staff at the locations are Fantastic, but Uhaul not being able to figure out a way to better serve their customers is truly sad. The added gas expense and time involved is significant. If Uhaul is going to have these unpredictable outcomes then they need to offer vouchers and disco or those affected!!!!! If not I will look elsewhere. Disgusted!!!!

Donna K. 
Clasificación:
4.0

Staff was very help to answer the questions I had

lisa K. 
Clasificación:
4.0

Everything went well no suggestions.

Daniel O. 
Clasificación:
1.0

The process to get the vehicle was so easy- I was impressed and so excited how easy it was cause moving is already a pain! I charged 20 miles and I only drove 11- so figured I would be getting a credit.. nope somehow they charged me over the 20 when I know I dropped it off at exactly 11.. just the principle.. yeah it's only $10 but this experience was enough to not make me come back & not recommend to anyone! Called to have it fixed.. I had to have proof & all these steps to get the $10 back.. I'm a single mom moving and this week has already been hell- I don't have time for all that.. so y'all can keep the $10 & just know you lost a customer

Rachel R. 
Clasificación:
5.0

Dustin, Frank & Mark always take care of me. They have my trucks ready for me when I walk in, my favorite radio station playing, and I have noticed their customer service has really increased even when they are short-staffed. Great job AV and thank you!

Kelly Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell F. 
Clasificación:
5.0

Staff was friendly and helpful, reserved rental equipment was ready for pickup upon arrival. Alway treated well at this location!

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEAU N. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary M. 
Clasificación:
5.0

Everything went very well.

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sue K. 
Clasificación:
5.0

The check-in procedure could be improved. You wait in line to check in, then you have to go get the equipment hooked up, then get back in line to get the paperwork completed. I assume it's due to understaffing...

Sean C. 
Clasificación:
1.0

This was the most disorganized truckshare pickup. I was given instructions to pick up the wrong truck and sat on hold for over an hour because it's impossible to get through to anyone after hours. This delayed my move and had to have my family help with their own vehicles

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

Great team

Michael C. 
Clasificación:
5.0

Team was friendly and courteous.

Lynn O. 
Clasificación:
3.0

The trailer was in poor condition, quickly developed a flat due to poor tire quality, and no spare was provided. Resulting in an over 5 hour delay in my trip. The manager of the site was extremely unhelpful and rude. The other staff were great. I should be refunded my rental fee but apparently poor customer service and equipment does not justify a refund. I'm very disappointed and would not use u-haul again as a result.

Tyler A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
4.0

We pulled up and waited for someone to come outside to help us but after 20 minutes of waiting, I went inside to see if there was anyone to help us. There was no customers inside and the attendant didn't know anyone was waiting. After that, the process was slick! She unhooked our trailer and we were on our way. Could there be a sound inside (like a door bell) that the attendant would hear to know that someone is waiting with equipment drop off outside?

Kathryn D. 
Clasificación:
3.0

Wait time was too long

David V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie S. 
Clasificación:
5.0

Everything went great. Excellent customer service!

Bob H. 
Clasificación:
3.0

Need to find a way to improve the check-in process to accommodate for short staff. Took and hour and a half with an hour of that past my reservation time to get my trailer reservation completed and off the lot. Trailer check-in could be improved. I stood in line to start my check-in then went and hooked up to then come back in to finish my contract. Need a way to streamline the trailer rental...trucks seemed to be better from what I observed.

Sam N. 
Clasificación:
5.0

Small 4x8 trailer was only clean inside The outside was covered with road dirt.

Gary R. 
Clasificación:
5.0

Very nice helpful staff and catered to my needs expertly.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon G. 
Clasificación:
5.0

Prices to high!

tessie S.  |  Overall Experience 
Clasificación:
4.0

the staff was friendly and helpful.

Debra G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry M.  |  Overall Experience 
Clasificación:
5.0

U Haul continues to out do their generosity every time I need them. Apple Valley MN has installed a hitch, wired lights for a trailer and now I'm renting space. The entire building is squeaky clean, the floors look like they are freshly swept and mopped. I have needed Uhaul for many services and I am so grateful for such a generous company I can rely on. We NEED more companies like Uhaul. But what is a company without its crew? Thank you so much to Apple Valley people for your kindness and attention.

Stephanie E.  |  First Impressions 
Clasificación:
5.0

Staff was really helpful and friendly.

KELLY B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald H.  |  Overall Experience 
Clasificación:
5.0

this is not ebonis phone number.

Eboni K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharae P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Zakir A.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

robert h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert h.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Erin Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtland G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N.  |  First Impressions 
Clasificación:
3.0

I was quoted online a different price for storage and when I went to sign for it the price went up. The very rude male that waited on me said that there was nothing he could do for me. Then when I went to check out of storage and paid the upcharge rent for 3 days, they said they could do nothing for me again. Every time I went to storage the employees were all out smoking. Not helpful.

Lisa s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL P.  |  Overall Experience 
Clasificación:
5.0

Awesome experience! I arrived a day earlier than planned. Thankfully my reservation was available, so we moved in. This location is top notch!

Rick M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

beverly t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan J.  |  Online Move In 
Clasificación:
5.0

Staff were always accommodating and courteous. Great experience over the past 5 years❤️

ROGER M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicky S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Becky S.  |  Overall Experience 
Clasificación:
4.0

I would recommend Apple Valley,MN facility.

Media P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDITH S.  |  First Impressions 
Clasificación:
5.0

I have rented U-Haul for many years and for me that is the only way to move or store.

MARION H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kathy s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M.  |  Overall Experience 
Clasificación:
4.0

Very deceiving signage. We moved from a 10x10 to a 5x10 thinking the price was 89.95. Every sign in the store says 89.95 we sign the contract and found that we are being charged 119.95 it was quite upsetting to say the least. This was deception at its best. Half the size should have been half the price!

STEPHEN O.  |  First Impressions 
Clasificación:
5.0

Good job checking me in & showing me my locker & set up, thank you.

Becky S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Kristopher T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ARKAT T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful in offering a tour and answering questions. Great customer service experience.

Leland O.  |  Online Move In 
Clasificación:
5.0

Good team

Michael H.  |  First Impressions 
Clasificación:
5.0

Always pleased with their service!!!

Cynthia F.  |  Overall Experience 
Clasificación:
5.0

Always impressed by team in apple valley. Friendly and efficient. Also the facility is very clean!

Iman M.  |  First Impressions 
Clasificación:
4.0

Good people very helpful. Love u haul.

tasha g.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

LYNN S.  |  First Impressions 
Clasificación:
5.0

Very impressed overall with the entire experience. No problems.

Dennis J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick b.  |  First Impressions 
Clasificación:
5.0

It was an awesome place to have storage and I would highly recommend Stacey to anyone super friendly professional and awesome

Lawrence G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE C.  |  Overall Experience 
Clasificación:
5.0

I would give you and your TEN STARS if I could. Thanks for everything and I will be spreading the word

Nathan V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lee S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNE N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamden V.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamden V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristopher T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicky S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa W.  |  First Impressions 
Clasificación:
4.0

A bit overpriced when compared with other storage facilities.

bonnie w.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

sophia b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed B.  |  Overall Experience 
Clasificación:
5.0

1st month free is great!

cheryl c.  |  First Impressions 
Clasificación:
3.0

I thought I was supposed to get one month free, but my card was charged for rent already

Keley L.  |  Online Move In 
Clasificación:
5.0

Wonderful facility, friendly helpful staff. Facilities are spotless! We used the unit as a temporary holding area for household goods after the passing of a family member. A difficult time made easier by this UHaul.

Peggy G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed B.  |  First Impressions 
Clasificación:
5.0

Great experience at this Apple Valley location. Rented an outdoor storage spot for a vehicle. Incredibly efficient, I was in and out the door, with the vehicle stored in like 20-25 minutes. Thanks for the assistance.

KRIS K.  |  First Impressions 
Clasificación:
5.0

Great place to store my car and I rent car haulers twice a year and always receive excellent service, thank you.

terry h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jody B.  |  Overall Experience 
Clasificación:
5.0

We have used this Uhaul location for many moves and have always been satisfied. We have also used storage facilities and are also satisfied. Staff is knowledgeable and helpful with vehicles and moving needs such as boxes, tapes and so on.

Sieni l.  |  First Impressions 
Clasificación:
5.0

We are so grateful that you kept our items safe and secure! Always great customer service and super helpful staff. Thank you Stephanie and team, we would recommend you in a heartbeat!

Ann Marie O.  |  Overall Experience 
Clasificación:
5.0

I will be back in the Spring to rent another outside space. It was well secured and I felt my camper was safe. ¡Gracias!

Craig S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gwen C.  |  Overall Experience 
Clasificación:
5.0

I was very well treated. Things are clean. The climate control is great to work in.

Don H.  |  First Impressions 
Clasificación:
4.0

All but one of the staff were wearing their face masks under their noses. A face mask is virtually ineffective unless worn properly. Failure to wear the face masks properly is a sign of disrespect to the customers. It's also a violation of the law.

diana p.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard B.  |  First Impressions 
Clasificación:
5.0

Great customer service. I will be back.

Michael K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B.  |  Overall Experience 
Clasificación:
5.0

Well-maintained, modern facility with excellent staff.

Jason K.  |  Overall Experience 
Clasificación:
5.0

Special thanks to the staff and management at the Apple Valley store for their assistance in closing out unit 1008, that we (Armed Forces Service Center) ,had rented as a nonprofit organization to store furniture to be donated to the military community. Debra Cain, AFSC Executive Director 612-280-7677

Armed Forces Service Center M.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Todd S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra g.  |  First Impressions 
Clasificación:
5.0

Very convenient move. Thank you!

Todd S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M.  |  Overall Experience 
Clasificación:
5.0

Stephanie was friendly and helpful. The facility is clean and secure.

David M.  |  First Impressions 
Clasificación:
5.0

People were super friendly during my initial locating my stuff there. Also seemed really nice if I had any questions.

Carrie E.  |  First Impressions 
Clasificación:
4.0

the first guy who offered to find a unit for me walked with me the two or so blocks to a unit that he and i could not find. This was disappointing service. When I cam back with things to store, another man said I would not want the unit that the ftist guy was trying to provide for me, since it was up some stairs or such. . The second guy selected a unit that was close to the entrance, and though it cost more, it was far more valuable.

wayne l.  |  First Impressions 
Clasificación:
2.0

There was so much water condensation in one of my units that it caused damage to many of my items. I was told I need to make claims. I will try to update if that goes well.

eric B.  |  Overall Experience 
Clasificación:
5.0

The only complaint I had is that it was difficult to reach people by phone at the facility.

Candace Z.  |  Overall Experience 
Clasificación:
5.0

I had a storage unit here for over 2 years and the staff were always helpful and friendly. THANK YOU!

Maritza M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Douangmaly S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth O.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Marie K.  |  First Impressions 
Clasificación:
5.0

To use the Lloyd's Insurance classification categories, everything about the service from the Apple Valley location was 100A1+. Nothing was ever a problem and any little difficulty was corrected with professionalism and wonderful good nature by all members of staff. If our circumstances ever change and we require vehicle storage we will return. AJP

ALAN P.  |  Overall Experience 
Clasificación:
5.0

Everyone was so nice! 😃

Teresa T.  |  First Impressions 
Clasificación:
5.0

Stephanie, Dustin, and Tony are excellent

Ron F.  |  Overall Experience 
Clasificación:
5.0

Stephanie and her staff were always cheerful and helpful. I downsized three times before finally being able to move everything from storage. The changes were handled quickly and efficiently. Great team to work with!

Patricia C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adekunle A.  |  First Impressions 
Clasificación:
5.0

Awesome

kerry i.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M.  |  Overall Experience 
Clasificación:
5.0

Stephanie Piette should be recognized for her uncanny ability to service customers and manage her staff simultaneously. She is a great manager

Ron F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Diana M.  |  First Impressions 
Clasificación:
5.0

We stored our vehicle in their secure gated outdoor lot over the winter and needed access to it frequently. The lot was always clear and easy to get the vehicle in an out. The area was well lit . We have used this U-Haul for trailers in the past and have found the staff extremely friendly. We highly recommend this U-Haul.

dennis L.  |  Overall Experience 
Clasificación:
5.0

The staff were very friendly and helpful

Pearl H.  |  Overall Experience 
Clasificación:
5.0

The staff was always nice and friendly.

Lawrence S.  |  Overall Experience 
Clasificación:
5.0

Able to improve my storage unit location for me,

eugene p.  |  First Impressions 
Clasificación:
5.0

Great costumer service and answer all your quiestions.

Miguel S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Pearl H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

dana c.  |  Overall Experience 
Clasificación:
5.0

Grwat experience and fantastic costumer service. Great job

Miguel S.  |  First Impressions 
Clasificación:
5.0

Very nice experience

Julie K.  |  Overall Experience 
Clasificación:
5.0

Excellent facility

Sarah D.  |  Overall Experience 
Clasificación:
5.0

Great experience, staff and facility were excellent

Clare J.  |  Overall Experience 
Clasificación:
5.0

I had storage with u-haul for 3 years, very happy. I only visit the storage about 3 times, before moving. it had perfect temperature, my items was in good condition no mold. Very professional crew.

DARLENE N.  |  Overall Experience 
Clasificación:
5.0

They were great to work with and all were very helpful.