Customer Reviews for U-Haul Moving & Storage of Apopka

6,936 reviews

1221 E Semoran Blvd   Apopka, FL 32703
(Across from Goodwill on 436, Next to Library on 436)

(407) 889-5550

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(407) 889-5550

1221 E Semoran Blvd
Apopka, FL 32703
(Across from Goodwill on 436, Next to Library on 436)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Gilbert Moffett 
Rating:
5.0

Great people and fast installation

Robert Slover 
Rating:
4.0

Manager Billy Displayed Extreme Poise, Initiative & Knowledge During My Experience. Billy Juggled Installing My Hitch, With Other Customer Needs At A High Volume As Well As Training A New Employee. Thank You Sir

Zaccharia Wilburn 
Rating:
5.0

need to disclose taxes and other added costs in advertising

Darian Ingram 
Rating:
4.0

Can't think of anything.

Carol Northrup 
Rating:
5.0

My experience was good and thank you , from the beginning that I made the called to getting the vehicle, everyone of the workers where very professional, and very helpful.

Gregorio Padilla 
Rating:
5.0

Truck had an bad smell in the bed of the truck. I told them when returned

John Reno 
Rating:
4.0

Everything went smoothly, employees were great, highly recommended.

Kenneth Paulk 
Rating:
5.0

Customer did not leave a comment.

MILLINEASA TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Darian Ingram 
Rating:
5.0

This business had the best restrooms I have been in 4 months. Restaurants should take a lesson from this store. Billy was exceptionally accommodating.

Lee Holliday 
Rating:
5.0

Customer did not leave a comment.

Jon Horton 
Rating:
5.0

Customer did not leave a comment.

steve bingley 
Rating:
5.0

No complaints. Ty

LUIS GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

Philip Spicer 
Rating:
5.0

The installer was very accommodating to all my needs very pleased with the service I received today. Sorry that I cannot remember the gentleman‘s name.

Patrick Cusick 
Rating:
5.0

Last day moving my belongings to FL from GA. after being stuck extra days due to a two day downpour and getting stuck in the mud, the crew at Uhaul worked with me and were very nice about helping out with extra time frame. Made a mess of a move much easier to handle. Thank you.

PATRICIA WALL 
Rating:
5.0

Twallace

Terrian Wallace 
Rating:
5.0

Customer did not leave a comment.

Nathanial Phelps 
Rating:
5.0

The facility was neat and clean and the staff was friendly. The product was organized well. There were a couple broken floor tiles that distracted from the overall nice condition of the facility.

James Hoggatt 
Rating:
5.0

Exelent

francisco fernandez 
Rating:
5.0

Everything was great! The ease of making the appointment. Being on time with the appointment. Friendly staff. Thank you

Jimmy Singh 
Rating:
5.0

Customer did not leave a comment.

MONIQUE PALAU  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Graig Newell 
Rating:
5.0

Great customer service!

THOMAS E Cochran Jr 
Rating:
5.0

Customer did not leave a comment.

Orlando Lucas 
Rating:
5.0

Great

stanford kea 
Rating:
5.0

Clean sales floor, friendly counter service. Clean Truck, ran well. Can't really ask for anything more!

eric jablonowski 
Rating:
5.0

I had to return to the store the next day to buy a cotter pin/bolt and receiver plug. The employee should’ve recommended that purchase while I was there the first time. No biggie. All went very well.

Chuck Pazman 
Rating:
2.0

The person who helped with my rental was on the cellphone while attending me. When I got to my destination and opened up the back, it was full of roaches.

Josue Orta Sosa 
Rating:
5.0

Customer did not leave a comment.

Michelle Harford 
Rating:
5.0

kinda annoyed with the fact I had to fill up gas after I paid 105$ for the truck and mileage.

Darla Viera 
Rating:
5.0

Everything was very smooth. The people on the desk were so helpful, courteous and professional. I really appreciated their kindness

frank ottati 
Rating:
3.0

Customer did not leave a comment.

Francisco Beato 
Rating:
5.0

Cynthia S was very helpful throughout my check in process.

Dashia Herman  |  Online Move In 
Rating:
4.0

I booked a car online and planned to open it using my phone early in the morning. Due to the negligence of your company, I had to go to the office and pick up the car there.

dmytro panarin 
Rating:
5.0

Customer did not leave a comment.

marion schwenderman 
Rating:
4.0

Very busy place, but got my needs taken care of with a new unit storage unit. The roll up door should be available the entire time during access hours not just the entry door.

Harold Wayne Darnall Dina Byrd  |  First Impressions 
Rating:
5.0

Use the app for early pick up and late drop off.

Michael McKee 
Rating:
5.0

Customer did not leave a comment.

Dorothea Rosenblth 
Rating:
5.0

Customer did not leave a comment.

Floyd Brassfield 
Rating:
5.0

Customer did not leave a comment.

ANTHONY BOYLE  |  Overall Experience 
Rating:
3.0

Ordered furniture dolly on advance, but not available when we got the truck. Very long wait to return

JANICE CLOSE 
Rating:
5.0

Customer did not leave a comment.

Youri Pickering 
Rating:
4.0

Customer did not leave a comment.

Angelica Crooke 
Rating:
5.0

Customer did not leave a comment.

Lakisha Glover 
Rating:
5.0

The staff at this location were amazing. Friendly and over and above helpful!

Mandy Kincaid 
Rating:
5.0

Fast drop off, staff was very efficient

Stewart Holley 
Rating:
5.0

Customer did not leave a comment.

Reinaldo Rodríguez Garcia 
Rating:
5.0

Excellent customer service. Clean facility.

Nino Etienne 
Rating:
4.0

Great place just need a little more light in back of building.

AINSLIE HUNTER  |  Overall Experience 
Rating:
5.0

excellent service setting appointment and then when I came in for hitch to be put on.

Jennifer Koskinen 
Rating:
5.0

Truck smelled of weed it was gross. Truck was on E when I started it up. Very rough ideal

KIMBERLY JOHNS 
Rating:
5.0

Customer did not leave a comment.

FREUD LOUIS 
Rating:
5.0

Everyone is always nice and helpful

Monica Williams 
Rating:
5.0

Nothing, Excellent customer service 👍

MELVIN RAMOS 
Rating:
5.0

Representatives Billy Eads and Kenard were awesome!!! Thank you to both of these gentlemen for going above and beyond during my experience!

Robert Siegrist 
Rating:
5.0

Customer did not leave a comment.

Derek Griffin 
Rating:
5.0

Customer did not leave a comment.

Harold Main 
Rating:
5.0

Customer did not leave a comment.

SANDRA SMITH 
Rating:
5.0

Customer did not leave a comment.

Susan Gibson 
Rating:
5.0

Customer did not leave a comment.

John Parisi 
Rating:
3.0

Location was full of trailers and moving was impossible. Assistant was in a rush, removed the trailer and walked away. I went to the office and she asked 'is there a problem'. She could have informed me that I could leave after disconnecting. It was so bizarre.

Daniel Frank 
Rating:
4.0

Customer did not leave a comment.

Mark Tighe 
Rating:
5.0

Customer did not leave a comment.

Cynthia Price 
Rating:
5.0

Customer did not leave a comment.

Tami Hobbick 
Rating:
5.0

Customer did not leave a comment.

Diana Ordonez 
Rating:
5.0

Some leaves had fallen into the trailer from the tree it was parked under. The gentleman who hooked up my trailer happily got a leaf blower and kept going until no leaves were left. His attitude about it was great and made me feel like my experience was important to him.

Zachary Johnson 
Rating:
3.0

Customer did not leave a comment.

carol watler 
Rating:
5.0

Customer did not leave a comment.

Juan Robledo 
Rating:
5.0

Customer did not leave a comment.

Andrew Mwavua 
Rating:
5.0

Billy Eads is so polite and friendly, pleasure working with him

Leonard Pereira  |  Overall Experience 
Rating:
5.0

EASY TO PICK UP AND VERY HELPFUL.

Ronald Copley 
Rating:
5.0

Convenient and friendly

Michael Crotty 
Rating:
5.0

Customer did not leave a comment.

CATHY STRONG 
Rating:
5.0

Everyone was very nice, absolutely pleasant experience

Timothy Krogh 
Rating:
5.0

Customer did not leave a comment.

Augusto Blandon 
Rating:
5.0

Very quick check in and made sure I took a picture of the gas gauge and mileage. Thank you!!

JENNIFER KOSKINEN 
Rating:
4.0

Customer did not leave a comment.

Gwendolyn Dawson 
Rating:
4.0

Roadside assistance was a nightmare and requirements placed on me were unreasonable! No renter requirements when you have a major breakdown are listed in tge rental agreement or tge web, was just told if I leave it is going to cost me a lot of money! I will never use u haul again due to this lack of information.

Jennifer Hunt 
Rating:
5.0

Customer did not leave a comment.

WANDA JONES 
Rating:
5.0

Billy and his entire team are the best. From start to finish they simply have the best customer service I have ever experienced. Thank you!

matthew lazin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

richard reiner 
Rating:
5.0

Customer did not leave a comment.

WANDA JONES 
Rating:
5.0

Carlos is helpful, efficient and knowledgeable. Good location and truck was clean.

Nino Etienne 
Rating:
5.0

Customer did not leave a comment.

GLEN MARTIN 
Rating:
5.0

Customer did not leave a comment.

GLENN MILLER 
Rating:
5.0

Very nice

Jader Bustamonte 
Rating:
4.0

Customer did not leave a comment.

Jose Mulinari 
Rating:
5.0

The location was big and clean. Employees were taking care of customers. I was in and out fast. The employees were very nice and polite.

Marisol Guerra-Morales 
Rating:
5.0

Customer did not leave a comment.

Ana Diaz 
Rating:
5.0

The man who helped me was great!

NIKKARA PRUITT  |  First Impressions 
Rating:
5.0

N/A

EVELYN CECILIO 
Rating:
5.0

The best part of my rental is when I turn on the radio it was on the best station ever. Z88.3 Thanks always.🙏

Clinton Roberts 
Rating:
5.0

Customer did not leave a comment.

steve bingley 
Rating:
5.0

Customer did not leave a comment.

Tom Brazzale 
Rating:
5.0

👍🏽🫶

L Lopez 
Rating:
5.0

The attentiveness and attention to detail was great if they maintain what they're doing now every customer will have a great experience!

Jason Gronlund 
Rating:
5.0

Staff is always pleasant and always make sure they take care of your needs

JENNIFER YOUNG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY GONCE 
Rating:
5.0

Customer did not leave a comment.

FELIPE OLACIREGUI 
Rating:
5.0

Customer did not leave a comment.

Jason Boyer 
Rating:
5.0

Continue the good work.

betty baker 
Rating:
5.0

I was assisted on three separate days by staff at this location with choosing supplies for my move and also needing help picking up a truck (mobile pickup feature wasn’t working for some reason). I wish I grabbed everyone’s names - especially the man who helped with my truck. They were all so nice and helpful and made the move much easier on my partner and I. It’s been a while since I’ve used U-Haul but I used to a lot and I would say this was the best experience I’ve had. Thanks :)

Sean Berger 
Rating:
5.0

Customer did not leave a comment.

JEREMY SMITH 
Rating:
5.0

Not a thing!

lucinda hale 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MOZINGO 
Rating:
5.0

Also great customer service.

Linda Jonas 
Rating:
5.0

The gentleman who help was awesome.

Edward Hajduk 
Rating:
5.0

Best storage experience I've ever had

Vincent Rosa  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

zeddie ware  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ADRIANNE RODRIQUEZ SANTIAGO  |  First Impressions 
Rating:
5.0

Billy is fantastic ,his facility is efficient and his staff are trained and very knowledgeable and nice I had two units for a few months I just recently retired from the military and needed time to purchase my home Billy made the whole experience of storage seemless I would and have recommended Billy to other service members for their storage needs and they have also had the same quality of care if all your facilities were operated like Billy and his staff uhaul would be the first choice for storage. Thank you for your attention to this matter and in the future I will us your facility again.

CARMEN SANTANA-BLADUELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ann Mullen  |  Online Move In 
Rating:
4.0

The ever increasing rent was a turn-off though

Alberto Gonzalez  |  Overall Experience 
Rating:
5.0

This store was amazing and super helpful! Willing to work with us for move-out date and not charge extra. Nicole was sincere and kind, thank you!

Marni Chepenik  |  Overall Experience 
Rating:
5.0

Best UHaul facility I have ever encountered. They took care of all my moving needs and they were super friendly. Thank You.

Christopher Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dakota Potts  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

WINSTON GOULBOURNE  |  Overall Experience 
Rating:
5.0

I WOULD LIKE TO OVERLY THANK Billy, Margaret Christy, and Nicole for all of the help they provided for me, what a great team they are Love you guys. Ms Kim White

KIM WHITE  |  Overall Experience 
Rating:
5.0

Good place for storage. Convenient, well lighted, secure and safe. The staff are well versed in their duties!

GARRETT RATHGEBER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Carlos Segura  |  Overall Experience 
Rating:
5.0

The best U Haul I’ve used to date, they go out of their way to assist. Will be the place I choose every time. AAA+

Kevin Coe  |  Overall Experience 
Rating:
5.0

Billy and his crew did a fabulous job with both trailer rental and storage. Thanks so much for your help!

Steven Briese  |  Overall Experience 
Rating:
5.0

Keep up the good work and may God bless you all

MATTHEW CARLYLE  |  First Impressions 
Rating:
5.0

Crew at the Apopka location has been amazing. Really nice folks and I couldn’t have asked for anything more.

Craig Coon  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Margaret Phillips  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Vivienne Musse Smith  |  Overall Experience 
Rating:
5.0

The staff was exceptionally helpful in setting up the storage units we needed to store our household items while we wait to close on the house we're buying.

Charles Gleason  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

WILLIAM CLAYPOOL  |  First Impressions 
Rating:
5.0

Billy and Joshua are extremely helpful and so nice have done business with them before and will do business with them again great employees..

CARMEN SANTANA-BLADUELL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jimmie Randle  |  First Impressions 
Rating:
5.0

The staff is great. Very easy to work with

Yancey Burman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond Drager  |  Overall Experience 
Rating:
5.0

Thanks for keeping my stuff safe , we really appreciate the great communication and helpful staff

Joseph Pierson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dilery Juarez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO AVALOS   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roshonda Sterling  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Abigail Stultz  |  Overall Experience 
Rating:
1.0

Security lights are turned off during the most vulnerable hours overnight. We were broken into twice in a few months. Manager wouldn't even get off his stool to look at the damages. He blames "corporate" and told us addresses of a couple other facilities close by. Someone was sleeping and using our toilet several nights. Police reports filed and security camera footage requested. Manager is completely unresponsive. Just sitting on his stool collecting a paycheck. Moved out yesterday. Mr. Billy Eads provided a move out receipt but said the last 5 days paid in full could not be prorated. He acknowledged that he was aware of the campfires being burned between units but said that he couldn't do anything about it. Again, "Corporate's" issue. SHAMEFUL staff, attitudes and conditions!!

Andrea Ayers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timithy Bell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shawana Millsap  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Rackard  |  Overall Experience 
Rating:
5.0

Great customer service and wonderful employees

Jennifer Jorgewimbley  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Yader Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Borstad  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO AVALOS   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laytoa dawkins  |  First Impressions 
Rating:
5.0

The best storage people their us They will help out as much as they can

Joann Myers  |  Overall Experience 
Rating:
1.0

Zero protection for your stored goods, no locks or gates. Anyone can stroll right in and mess with your belongings.

zackery bouazizi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria Adamson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlene Rose  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BERRY WHATLEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAROSLAW LUKASIK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harold Larochelle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBORAH PETERS  |  Overall Experience 
Rating:
5.0

Billy Eads and his staff at Apopka Moving and Storage have been super helpful from start to finish, always seem willing to put in the extra effort to make the rental experience what you want: efficient, easy and affordable.

Clarke DeWitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beatriz Cadiz  |  Overall Experience 
Rating:
5.0

Good customer service friendly staff

Brenda Prah  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jammie Jackson  |  First Impressions 
Rating:
5.0

Everything was good except the pricing for a small storage was a bit high.

Kaled Taher  |  Overall Experience 
Rating:
4.0

These manage Bulky very special person

joann myers  |  Overall Experience 
Rating:
5.0

The unit we reserved was not accessible due to holes in the ground from the rain, so I parked in a different spot. When I spoke to Uhaul staff, they were very understanding and courteous. When it was time to get the trailer out of storage, the young man that helped us was wonderful. Well run business with excellent staff!

Amy Spears  |  Online Move In 
Rating:
2.0

No nos llevamos una buena experiencia. El día de salida se suponía entregáramos el trailer en nuestro county y cuando llegamos resulta que no había espacio. Llamamos a servicio al cliente y estuvimos alrededor de 2 horas para que nos enviaran a otra localidad. Cuando llegamos resulta que no teníamos acceso y la que nos atendió la llamada nunca nos brindó un código de acceso. Volvimos a llamar y nos enviaron a otra localidad donde al fin pudimos entregar el trailer. Estuvimos más de 4 horas intentando ser responsables para entregar el trailer ya que al otro dia entrábamos temprano al trabajo y por eso la necesidad de entregarlo ese mismo dia. La ultima persona que nos atendió la llamada nos ofreció un reembolso y resulta que tampoco supe nada respecto a eso.

Gisela Nieves  |  Overall Experience 
Rating:
5.0

Professional, accommodating and very helpful in communicating availability of unit availability! Customer service was excellent and staff very professional

Fred Levine  |  First Impressions 
Rating:
5.0

HAVE NOT MOVED IN YET, BUT SO FAR SO GOOD

George Abid  |  Online Move In 
Rating:
4.0

Everything about this place was professional, clean, and helpful. My only complaint was during move in, a white vehicle was parked directly our front of the area to load my stuff into the storage facility. I think he must be private security, because I have returned there many times to see the same car (with a man in it) parked there and in the area. I could have asked him to move, but figured if he worked there he would offer to move.his car to make my move in easier. But a small complaint as the place is a great place to rent from.

Jeff Kotowski  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SCOTT WADE  |  First Impressions 
Rating:
1.0

They told me I can park my two trucks there than a month later said that I have to move them because there to long but I seen other trucks there too that’s long so I’m going to reach out to corporate

travis thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

saneal fields  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

matthew lazin  |  First Impressions 
Rating:
1.0

How UHaul has not improved Access to the storage units is beyond Me. I was told there would be a “gate” that closed at 7p, but after that there was Access until 10p. What they DIDNT Say that Access was through at standard size Door,, that had to be Closed after 5min otherwise the Alarm would go off! WTH how are you supposed to move furniture or other HHD goods through a regular size door, which wasnt a straight in and out door! This is probably because the Facility is not properly Fenced,, so they secure the Building instead of the Property.. how freakin stupid. How about doing BOTH!!

dave roberts  |  Overall Experience 
Rating:
5.0

Having move-in carts made things super helpful! What impressed me most though was the encouraging staff. My wife and I just moved to this area for jobs and the very first people we came across were at this facility. Thank you for helping us feel so welcomed!

Thomas Nylander  |  First Impressions 
Rating:
5.0

Office staff were helpful with recommendations for our move in day. The only thing that I am worried about is the gap in the bottom left corner of the garage door on our unit. I'm sure small critters can get in.

Kathleen Pugliese  |  First Impressions 
Rating:
3.0

Too expensive and a lot of damage to my things due to the unit not being sealed properly

lindsay phillips  |  Overall Experience 
Rating:
2.0

UHaul continues to be the poor choice available because there are few other companies that have the equipment they do. Some locations Are Better run than others!!!

dave roberts  |  First Impressions 
Rating:
5.0

Everyone was helpful!!! Carlos is always great to work with. 🙌🙌🙌😊

Jennifer Crisman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Jorgewimbley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rhonda Wright  |  Overall Experience 
Rating:
5.0

It was an awesome, easy, smooth, welcoming, enlightening, and friendly, and very informative. I would like to thank Charles for everything he was very polite and professional as well.

Josie Green  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cory Howard  |  First Impressions 
Rating:
5.0

Great experience!!😊

Deborah Bias  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elsa Rey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Hernan Rizo  |  Overall Experience 
Rating:
5.0

It was a pleasure working with Victor and Charles. Victor gave me guidance to obtaining a truck when there was none available at the facility. Charles saw that I was stressed out and showed compassion and told me to relax everything will be alright thanks guys I definitely recommend this place.

Princess Ortiz  |  First Impressions 
Rating:
5.0

The staff is always friendly and helpful. They really make you fee like an priority when you come in. My original experience with U-haul did not start off smooth but once I met the staff here and they helped correct my issues my opinion changed. They are such a needed and appreciated asset to the area! If I have storage needs in the future I will use them!

Beatrice Bouie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis Irizarry  |  Overall Experience 
Rating:
5.0

Staff was very professional and friendly

JENNIFER JORGE-WIMBLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patty DeMatties  |  First Impressions 
Rating:
5.0

Very clean, very secure, and great staff!

Billy Bartley  |  Overall Experience 
Rating:
5.0

All my accommodations were met perfectly !

Tamara Lutes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brianna Santos  |  First Impressions 
Rating:
5.0

Alexandra was wonderful in my check out process !! August has been great throughout my stay

bill ambuter  |  Overall Experience 
Rating:
5.0

We Ran into a Few glitches due to shortage of help but the person at the desk was very helpful under the circumstances. Nobody can help glitches.

Marion Crites  |  First Impressions 
Rating:
4.0

Ultimately I moved RV storage location due to no security fence.

Carlos Soler  |  Overall Experience 
Rating:
5.0

Staff was very helpful and accommodating.

Earl Johnson  |  First Impressions 
Rating:
5.0

Very good experience, will use this facility again.

julia webb  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

joann myers  |  First Impressions 
Rating:
2.0

Vehicle stored @ facility was broken into, staff was unconcerned and unfriendly about the situation.

John McElwee  |  Overall Experience 
Rating:
5.0

Thank you ❤️🙏💯🎯

Mindy De Oliveira  |  Overall Experience 
Rating:
3.0

I had my storage space for almost 3yrs. Until recently everything was fine. The manager on site had my checks as payment for October, but they were lost in transit to the home office. This caused no end in grief for me. The locking of my units, lien notices, etc. I then had to pay for stop payments for my checks, in the amount of $76. No reimbursement from U-HAUL. Then drive to their office to make the payment because U-HAUL lost my payment. To say the least not convenient and costly!

Susan Adams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carlos Soler  |  First Impressions 
Rating:
5.0

The manager August provided excellent service

Kaled Taher  |  First Impressions 
Rating:
5.0

Kudos to August. He was very understanding.

Anika Parris  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stuart Juengst  |  Overall Experience 
Rating:
5.0

Sorry we had to leave, too far to go since we moved and monthly fees kept going higher.

JAMES RUTTER  |  Overall Experience 
Rating:
5.0

1000 veses graciasss💕💕💕

Adriana Lemes Belisario  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Alexander Reece  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Idris Roopnarine  |  Overall Experience 
Rating:
5.0

Staff was super polite and helpful, even volunteering to assist in unloading my car off of the trailer.

Stuart Juengst  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID VINING  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

willie brown JR  |  Overall Experience 
Rating:
1.0

I was not given the unit tour before purchase. I purchased the internet then aske to see it to discover it was not the size told ald could not move into the unit. I cancelled the order and had full attitude from the owner of this location. This further proved lack of good proferrions and honest service I have had in the past from Uhaul. I am very disappointed in lack of integrity

Shelly Best  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Kelsey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Fink  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bill ambuter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HOWARD WIZENBERG  |  Overall Experience 
Rating:
5.0

Storage was safe, convenient and accessible. Could not ask for better service.

donald strickland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trish Lamphere  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Odom  |  Overall Experience 
Rating:
5.0

Staff friendly and very helpful

donald strickland  |  First Impressions 
Rating:
5.0

The Semoran location did not have a unit large enough to meet my needs. I was referred to the Maitland location. That is why the responses about the unit were no's. At the Maitland location, the responses would be yes'. Tommy at the Maitland location went above and beyond in servicing the contract in order to meet my needs.

Claudia Graham  |  Online Move In 
Rating:
5.0

The ownership cares about their customer rerlationship!!

Harold Battle  |  Overall Experience 
Rating:
5.0

Liked the security system there knowing that my personal belongings were safe

Philip Hardy  |  Overall Experience 
Rating:
5.0

The manager here is a reasonable and helpful man. He leaves a great impression.

julia goguen  |  Overall Experience 
Rating:
5.0

Neph and his team were incredibly helpful, prompt in service, and a pleasure to speak with. I highly recommend this location. Return of my truck and rental of on-site storage was very easy. Great customer service!

Nicole Gutierrez  |  First Impressions 
Rating:
2.0

When I rented the outdoor space here I was told they had security cameras. Someone stole my trolling motor, fishing rods and tackle. About $1000 lost. When I reported the theft it took three weeks for the manager to tell me their office couldn’t see my boat on their cameras but they had a few more to check. A week or so later I was told nothing was seen on those cameras either. Three times I ask for a different parking spot with no results.

Clayton Appleby  |  Overall Experience 
Rating:
5.0

Everyone was very helpful.

kenneth Daniels  |  Overall Experience 
Rating:
5.0

Neph and the staff there are amazing!!

Martin Spear  |  Overall Experience 
Rating:
4.0

Door was broken and couldn’t raise all the way up.they said they would get that fixed but never did.

Leslie Raymond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES MCKINNEY  |  Overall Experience 
Rating:
5.0

I have rented several times with this UHaul facility...storage units, trucks, equipment and supplied. Always a great experience.

Richard Berkley  |  Overall Experience 
Rating:
2.0

I was very frustrated 2 x with U Haul etc.. I’ still purchase a Unit Space.

Cleretta Lampkin  |  First Impressions 
Rating:
1.0

I had two units and one of them got broken into, so I filed a police report and one of the staff members made a comment that they (the thieves) didn't get away with much (how would the staff know what's in my units?) and that she has worked for over 9 years and she has never heard of nor seen anyone ever get their unit broken into the whole 9 plus years that she has worked there, insinuating that I was lying about my valuables being stolen. Her attitude was so unprofessional and rude I'm surprised she made it passed 9 days working there much less 9 YEARS?!?! My unit was broken into on a Saturday and U-Haul didn't notify me until 9 days later! After all that B.S. they never helped me with filing a insurance claim on the stolen items< which totaled over $1700! I will NEVER use U Haul or recommend them to anyone ever again, U Haul is by far the worst storage company that I have ever used!

Jason Richardson  |  Overall Experience 
Rating:
5.0

Neph went above and beyond to make sure I had everything I needed and was very knowledgeable on key information. His staff was also very nice and helpful. Linda was incredible. Made my move in experience very happy and my overall outlook on the new environment made me feel good about my decision to bring my family. Thank you all so very much, I will definitely be recommending. God bless

javier gomez  |  First Impressions 
Rating:
5.0

Everyone was friendly and helpful everytime I visited the property, thanks again for all your help in making my stay with your storage unit a great experience. bolden0101@gmail.com

Jacqueline Bolden  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Carolyn Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mem MCNAMARA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Niconia Smith  |  First Impressions 
Rating:
5.0

Extremely efficient and a pleasurable experience.

Gregory Sanders  |  First Impressions 
Rating:
5.0

Thank you I would definitely use your facility in the future if I need to do so.

Sandra Snow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jose ortiz  |  Overall Experience 
Rating:
5.0

I have been using the Apopka location for years from everything to getting hitches on vehicles, renting trucks, trailers, and storage units. They are always awesome in there. Always friendly and helpful.

Theodore Koller  |  First Impressions 
Rating:
5.0

Good customer service and good experience. Clean facility and friendly employees.

Richard Moran  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROL MURPHY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol Sims  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janet Rodriguez  |  Overall Experience 
Rating:
5.0

The lady was so sweet and helpful. Thank you so much!

YISSELL LOPEZ  |  First Impressions 
Rating:
5.0

Super friendly and helpful staff!

Carol Shannon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael oneal  |  Overall Experience 
Rating:
5.0

The Manager Nephali was the Most gracious and caring, understanding and amazing man that I’ve ever met besides my grandfather! He deserves the best citizens of the Apopka community Award! I pray God blesses him!

Yvette Capetillo  |  Overall Experience 
Rating:
5.0

EVERYTHING INCLUDING BATHROOMS EXTREMELY CLEAN + HELP ALWAYS COURTEOUS & INFORMATIVE.. RWNTWS VEHICLES AND STORAGE WITH SAME RESULTS!

Bernard Kanclerz  |  Overall Experience 
Rating:
2.0

Unfortunately there is no gate or any protection for people using the parking storage area. The cameras alone are not enough. It should be brightly lit, gated with barbed wire to help prevent theft. My boat was broken into so I decided to move it to a more secure storage facility. Filing a police report and providing camera footage will not do anything to get my items replaced. The focus should be more focused on prevention, not capturing theft on video.

Steven Ramos  |  Overall Experience 
Rating:
5.0

Great staff THANKS

Gregg VOSLER  |  First Impressions 
Rating:
4.0

N/A

Heidi Vega  |  Overall Experience 
Rating:
5.0

We have no complaints. Nice facility, nice staff. Will rent again if need arises.

Terry Shord  |  Overall Experience 
Rating:
4.0

Staff pleasant, trucks in good condition and storage clean.

Mary Farrell  |  First Impressions 
Rating:
5.0

Special thanks to the man who checked me in. You had no idea the situation I had experienced but you were patient kind and extremely nice. I will never forget that. To Mrs. Linda Thanks a million!!!!

Kizzy Giles  |  Overall Experience 
Rating:
5.0

Great facility

sandra gray  |  Overall Experience 
Rating:
5.0

Excellent customer services. Very friendly, pleasant and attentive staff. Supportive and helpful toward our needs after a long trip from NU. Will recommend Uhaul to al my family and friends. Love it!

Jenny Polanco  |  Overall Experience 
Rating:
5.0

Neph and his staff are the absolute best!

James Norman  |  Overall Experience 
Rating:
5.0

Neff the manager is very knowledgeable and competent !

Joe warner  |  First Impressions 
Rating:
5.0

The gentlemen that helped me was great.

RICK KEY  |  First Impressions 
Rating:
5.0

Manager neph was amazing got us moved in so fast will definitely recommend this location

JEFF Donehoo  |  First Impressions 
Rating:
1.0

We had stuff stolen out of our boat twice! no security, no gate and nothing to keep anyone out of our boat. There was always a moving truck in front of unit, made it had to get in and out.No one cared

Sara yates  |  Overall Experience 
Rating:
5.0

Can staff be too friendly?? If so, there were here

james stevens  |  Overall Experience 
Rating:
5.0

Needed a 5x5 storage unit for August 24th. Problem securing it in computer but with help of other employees, they were able to get me the 5x5. Thank you all, great job! Everyone was great!

JAMES RUTTER  |  First Impressions 
Rating:
5.0

Please take down the sign listing the price for dumpsters that you do not provide. Thank you.

Andrea Edge  |  Overall Experience 
Rating:
5.0

Very nice & helpful. Clean storage.

Matthew Blanchard  |  First Impressions 
Rating:
5.0

Great experience

Julie Ross  |  Overall Experience 
Rating:
2.0

I was pleased to have found an available storage unit and truck rental, but I wasn't pleased that took 2 separate places,4 visits, less quality, and over charged.I'm still Waiting for fee correction..

Generea Thompson  |  First Impressions 
Rating:
4.0

Facility well lit & clean. Cost is too high.

Denise Love  |  Overall Experience 
Rating:
5.0

Great job

Andrew Richardson  |  First Impressions 
Rating:
5.0

Great facility and staff!

Patrick O'Neal  |  Overall Experience 
Rating:
5.0

Convenient and great value

Sandra Fitzpatrick  |  Overall Experience 
Rating:
5.0

Everything was good

Dee Dorce  |  Overall Experience 
Rating:
5.0

Fast great service!

Patrick O'Neal  |  First Impressions 
Rating:
5.0

Friendly staff. Well managed.

Mark Trager  |  First Impressions 
Rating:
5.0

The service at this location is extraordinary!

Brittney Lovett  |  Overall Experience 
Rating:
5.0

very well run location.

Dan Denardis  |  Overall Experience 
Rating:
4.0

Some of the staff was very helpful. others of the staff had some bad attitude and very curt service. this location is very busy and could probably use a few more employees on shift.

Sarah Logsdon  |  Overall Experience 
Rating:
5.0

I booked 2 months in advance of my move and everything was perfect. The truck was there as I requested and ready to go. It was a new truck and there were no problems going across country.

JOANN BOSWELL  |  Reservation 
Rating:
5.0

n/a

Gregory Yancey  |  Overall Experience 
Rating:
2.0

No follow up on calls for either issue-For pick up, they loaded one of the Uboxes backwards & we had to load with no ramp, next time they didn’t secure the ball. It would have released w/a speed bump.

Judy Bransford  |  Overall Experience 
Rating:
5.0

I will rent their ugly gain your personality kindness

Dale Decrumpe  |  Overall Experience 
Rating:
5.0

Manager was very knowledgeable and informative.

Earnest Alston  |  Overall Experience 
Rating:
5.0

Great service.

Judy Bell  |  Overall Experience 
Rating:
5.0

Thanks!

raquel gonzalez  |  Overall Experience 
Rating:
5.0

.

Colleen Mclarney  |  Overall Experience 
Rating:
3.0

You are the most expensive, compared to others for same service.

DORA PENA  |  Overall Experience 
Rating:
3.0

My first year at the place was nice and everything was fine. My second year that’s when everything changed and went down hill . First the price raise of rent . Then it kept on getting worse .

BRET BUGDA  |  Overall Experience 
Rating:
5.0

No complaints. Access always easy and staff helpful.

TRESA BECHARD  |  Overall Experience 
Rating:
5.0

It was a very good experience

thomas stockdale  |  Overall Experience 
Rating:
5.0

I had a great experience.

MARSHA ANTONIAK  |  Overall Experience 
Rating:
5.0

Convenient and clean. Well lit and secure.

ronnie janney  |  Overall Experience 
Rating:
5.0

Extremely clean and secure!

Elizabeth Davis  |  Overall Experience 
No reviews have been submitted for this location.

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