Tried to do the late 24/7 drop off and it did not work. I call U-haul and still received no help.Namon B.
Customer Reviews for U-Haul Moving & Storage of Apache Station
Tempe, AZ 85281
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Uhaul states that they will buy back unused supplies. I did not have vab receipt so he wouldn't buy back.DARIA V.
Blinkers did not work. Safety concern. Returned early.Stephanie B.
I've rented multiple times from Enterprise for trucks. Their rates have gone through the roof! I rented from you guys, as an experiment to see if I could save money renting the trucks I need on average of every 4-6 weeks. This last rental saved me a bunch, but if there could possibly be a slightly better mileage rate for a 2-3 day rental, I'm committed to you guys! Let me know if I'm a "regular" customer, could I possibly cut any other corners, then, I'm in! Thanks!Douglas S.
Was given a rental agreement with someone else's name and email even though I gave them my ID to put it my info. If anything had gone wrong during my rental I would technically not be coveredFarzin K.
Last minute reservation handled excellentlyrichard M.
El cliente no dejó un comentario.Traci S.
El cliente no dejó un comentario.Sanket K.
Staff service was great!Jan J.
El cliente no dejó un comentario.MARIVIC D.
El cliente no dejó un comentario.Paul H.
El cliente no dejó un comentario.Will M.
El cliente no dejó un comentario.Douglas S.
Marcus the owner and Tommy the one who received the equipment very efficient, polite and made sure I was satisfiedDOUGLAS G.
Tried 24/7 truck share and it did not work at all. Head to wait for the location to open to get truckEmili D.
I went to another location where I had my reservation, the door was locked and no one would open it to allow me to pick up the truck. I sat in the parking lot talking to customer service, who redirected me to this location. Went to this location, picking up went great. Dropped off the truck and the keys were out in the drop box at 6:00 pm the same day, 7 hours after picking it up. I received a phone call the next day at 2:00 (they left a voice mail message which I still have) threatening me to call the police reporting the truck stolen. I am beyond pissed!!!!!! They later realized that the truck and keys were there...BUT THEY SHOULD check their keys drop box first thing in the morning. AWFUL EXPERIENCE!!!!!!!!!!!!!Amy T.
I did not get a final bill I'm still waiting for it to rate this place or to make a proper decision about this location. Please contact me. Thank youJulio C.
El cliente no dejó un comentario.Angela C.
Fix your reservation process. I had a reservation in casa grande- called to confirm and they said they didn't have what I needed. Rescheduled my reservation with your customer service team for chandler. When I got there, they didn't have my reservation and didn't have what I needed. They called a number to check on all availability in Arizona and they didn't have anything until the next day and didn't have what I reserve until two days from then. My dad ended up calling right after we left and found us one in tempe. The store in Tempe was very friendly, very helpful and they are obviously not to blame for this. But seriously. Get it together.Sydney M.
The drop off place was clean and there was no one there because it was late at night but there was information that help usCarla A.
El cliente no dejó un comentario.Tahnee K.
El cliente no dejó un comentario.Wanda G.
El cliente no dejó un comentario.Justin A.
El cliente no dejó un comentario.JUDY B.
El cliente no dejó un comentario.Alexandra G.
Equipment was dirtyDon L.
El cliente no dejó un comentario.Paul B.
El cliente no dejó un comentario.jipu X.
El cliente no dejó un comentario.Patrick R.
Check equipment out better before renting to customers.Michael S.
At least have 3 customers service agents at the counter.Ramona P.
El cliente no dejó un comentario.Mikhail S.
Good service thanksJesus Z.
El cliente no dejó un comentario.jose G.
El cliente no dejó un comentario.cheri M.
No the workers that worked tonight were amazing they treated me well and took care of any questions I hadAleecia A.
The uhaul was dirty in the front and the Sun visor was broken. In Arizona that's a must to have, so driving was a pain. Lastly they asked me how many miles I was going to drive and I gave them an estimate then he put the mileage at 20miles under what I said so of course I went over that then they wanted to charge me $120 because I went over when I told them how many miles I needed. That's just wrong and complete robbery. I'll never rent from them againKhaliah P.
Everything went surprisingly smoothShion N.
I walked in and no one was there. Lookednaround the property and found no one for 5-10 minutes. When you hve things to do this is annoying.DEVYN S.
It was a horrible experience! We came from our of town with a heavy load and were forced to climb 3 flights of stairs!!! Ridiculous! I cannot believe we were stuck with this unit. Had to hire homeless folks to help us because of the poor service and lack of communication.DAVID CATHY T.
El cliente no dejó un comentario.Jack O.
Nice and easy to pick up, great customer service.Cole R.
El cliente no dejó un comentario.Savankumar G.
El cliente no dejó un comentario.Suzanne L.
El cliente no dejó un comentario.Irina M.
Everyone was superb, equipment good , wish they would try and meet up to the Reservation requests better , I ordered a 4by8 ended up with a 5 by10 , I gave them 3,weeks notice to . They said not available, almost got stuck with a 6by10 , finally a 5by10 came in . But otherwise Great place , the people T the Hubs are wonderful.Gary C.
all goodQuentin A.
El cliente no dejó un comentario.Emma A.
They didn't listen to my delivery instructions and now I'm being charged another fee and I have to wait another day for my thingsMathew G.
El cliente no dejó un comentario.Anissa A.
El cliente no dejó un comentario.Kim H.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Steve H.
El cliente no dejó un comentario.XAVIER M.
El cliente no dejó un comentario.GAIL S.
Everything was perfect. Equipment was great, service was fast, nothing would make things better.Steve R.
El cliente no dejó un comentario.ethan H.
El cliente no dejó un comentario.ethan H.
El cliente no dejó un comentario.Angelique C.
Shipped out of Schererville IN to AZ. Both ends were exceptional.Joseph R.
El cliente no dejó un comentario.James S.
I returned the truck and it was not checked in. It is not possible apparently to contact the location directly so I sat on hold with UHAUL for a ridiculous amount of time. They weren't able to reach the rental location either so I had to waste time and gas to return to the location and wait in line to clear up the situation. 15-20 minute hold time is not acceptable and locations should provide contact infoKaren J.
El cliente no dejó un comentario.Chauncey H.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.Ashley M.
El cliente no dejó un comentario.douglas dean M.
Everyone there is so friggin nice.MORGAN H.
The young lady working. Knowledgeable and very helpful. Pickup was quick and easy.Martha C.
El cliente no dejó un comentario.Denice F.
El cliente no dejó un comentario.William S.
Brand new U-Haul, easy process and stand up attendant.ryan G.
El cliente no dejó un comentario.Paul Z.
The young woman who helped me was excellent. However, she was the ONLY one there. She had to do EVERYTHING including hooking up the heavy trailer. This speaks of very poor management for one person having to do everything!Charles B.
Great services! The truck was very clean! ¡Gracias!Duncan M.
El cliente no dejó un comentario.ANTONIO M.
El cliente no dejó un comentario.Henry D.
El cliente no dejó un comentario.Jeff M.
El cliente no dejó un comentario.Anthony L.
El cliente no dejó un comentario.Johnathan J.
I was a little unsure how to operate the truck. It's older, so turning on the cabin and the cargo lights were difficult. The drop off location (whether to leave the truck in the equipment lane or in a parking spot) we're also unclear to me as a first time Uhaul user.Ethan M.
El cliente no dejó un comentario.Tammy T.
El cliente no dejó un comentario.CLAUDIA F.
Rented a car dolly, and one of the ratchet mechanism or take me down the strap over the tire well worn out barely worked. Second one of the elite LED lights only had two bulbs in it working. Not very Happy with the way the equipment is maintained and situation handled. They didn't seem to care about the lights or ratcheting Mechanism.Kurt M.
El cliente no dejó un comentario.Joe W.
El cliente no dejó un comentario.ROBERT G.
El cliente no dejó un comentario.Erin S.
There was only one attendant on a Saturday morning! It was busy, but he was efficient and we did not feel neglected because of having to wait. It seemed every customer had a problem of some kind, but he handled every situation and gave his best. Good employee!GAIL S.
El cliente no dejó un comentario.Victor L.
Charge less money? I spent like 150 to drive like 20 milesjustin S.
If I would not have looked inside the truck, I wouldn't have gotten the utility dolly I paid for with my rental. Additionally, the man working that day did not put the dolly on the truck, I had to go inside and put it on the truck myself. The truck also turned off while in motion.Brittany M.
Excellent service here at drop off.Greg L.
Great customer service!! The best Uhaul location valley wide!! Marcus went above & beyond to provide the superior customer service that I have ever received in the past 20 year of using Uhaul!!Christina R.
I'd like a email of the receipt with mileage and such.Richard M.
Great, friendly customer serviceTeri G.
El cliente no dejó un comentario.Glenn B.
I showed up to this location at 8am to pick up a mobile order that I had difficulty using the mobile app thank God because I was on the phone with customer service and in my friends car and parked with the car running and two homeless people popped out of the back of my truck that I wanted to rent. They urinated in the truck and it smelled awful. I had to wait for the store to open to rent another truck. So it was a rather interesting morning on top of the ridiculousness with the customer service I had experienced earlier over the phone the previous day. There wasn't much that I could do. With this location so close to light rail apparently homeless people sleep in the trucks all the time.Angela R.
The associate was friendly, her assistance was well received. The pick up and drop off were extremely simple and fast.LEONARDO M.
Staff was very helpfulADAM L. | Overall Experience
The manager was extremely helpful with my ubox.YuChan K. | Overall Experience
A great and easy experience that helped make my move go as smoothly as possibleErica W. | Overall Experience
Even after 'moving out' they stole money from my bank every month so I had to spend hours on the phone each month to get them to return my money. MAKE SURE THEY CANCEL CC AUTO PAY WHEN YOU MOVE OUT.TROY N. | Overall Experience
You loaded the u-box on the trailer backwards. My movers could only partially open the door because of the hitch Then they fraudulently charged my debit card. Karyn H. | Overall Experience
Servicios adicionales en esta ubicación
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