Very happy with this location.Eva Z.
Customer Reviews for U-Haul Moving & Storage of Apache Station
Tempe, AZ 85281
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.COURTNEY M.
One comment. Said they would email final info and never received one.Richard R.
El cliente no dejó un comentario.Manuel C.
El cliente no dejó un comentario.KOELLE K.
El cliente no dejó un comentario.Loa E.
Uhaul truck wasn't available that I had rented. I ended up having to upgrade and pay more for a rental I rented out weeks in advance. I could have and should have been nicer to the employee as I understand it may have not been his fault. It's stressful moving and being told vehicle isn't available and then having to pay more initially for it isn't something someone wants to hear.Jacob C.
The guy that helped me was awesome. Tell him thank you!Chad D.
Excellent service. Thank you.Eva Z.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Beth J.
I came to the facility at 1pm after filling my truck as I was told before doing the Hitch to tow my car. There was Noone on site to be found. A delivery guy came and went and 3 other customers showed up at this time... when I returned 3 hours later a new staff member was there and I had to wait to get the tow and install refunded to which he didn't understand until I explained it 3 timesSean H.
El cliente no dejó un comentario.ALEX H.
El cliente no dejó un comentario.KONDWANI J.
El cliente no dejó un comentario.Danielle W.
Tried their best to get me the best vehicle for the best deal.Alex J.
I do not like when attendants use their personal phones to record my driver's license. The trailer we rented had LOTS of insulation debris from last renter. I had to clean it before I would put my furniture in itShane A.
El cliente no dejó un comentario.MICHAEL B.
My experience with uhaul was horrible ! I was promised a military discount , then over charged with NO resolution, faulty equipment ,no brake fluid or brake lights on car trailer and now being given a run around !! RENT FROM SOMEONE ELSE, DONT GET RIPPED OFF BY UHAUL!!!!HORRIBLE SERVICE,ENDANGERING PEOPLES LIVES!!!James S.
The truck drove poorly on the highway to Las Vegas, pulling to one side and brakes were faultyJOANN M.
I really like this location. Easy to get to, well organized, everyone very knowledgeable and helpful.Eva Z.
Gas was on EZACHARY T.
El cliente no dejó un comentario.CHRISTAN E.
El cliente no dejó un comentario.DANNY BOYD B.
El cliente no dejó un comentario.Nicole G.
El cliente no dejó un comentario.CRAIG B.
El cliente no dejó un comentario.MEGAN R.
El cliente no dejó un comentario.Patricia V.
El cliente no dejó un comentario.Genesis I.
You are always great and always availableJUSTIN M.
You goodKIMBERLY H.
El cliente no dejó un comentario.jose V.
El cliente no dejó un comentario.Daniel H.
El cliente no dejó un comentario.DONALD K.
El cliente no dejó un comentario.ADRIAN G.
El cliente no dejó un comentario.JEROME W.
El cliente no dejó un comentario.LYDIAN L.
El cliente no dejó un comentario.Cynthia C.
Very helpful staff unlike the previous location I went .Vimal J.
El cliente no dejó un comentario.Leliana K.
El cliente no dejó un comentario.Logen M.
El cliente no dejó un comentario.Evann T.
El cliente no dejó un comentario.THOMAS B.
Marcus was a class act. I showed up NEEDING a vehicle 15 minutes before the location closed. He exemplifies customer service and he's definitely an asset for the company and this particular location. I'll drive 90 minutes out my way and pay the .59 a mile fee just to deal with this man if I ever need a truck/ van again.JOSEPH J.
El cliente no dejó un comentario.ALBERT T.
The gas was on e. So I put in 20 gallons of gas. I had about 38 miles to golcanyon. Drop off at storage. Than 38 back. If you had a chart showing distance and amount of gas I would of put in 10 gallons of gas. You can have a chart for flat roads . A chart for hilly roads.brian M.
Person working that day was unhelpful rude and complained about being so tired he almost fell asleep while completing my order.Jordan H.
The staff member (young guy) who helped me at the store on Apache was very helpful!, This was after the store at 800 McClintock did not open on time to honor our reservation -- that was not helpful at all! However, the customer service person whom I called at the 800 number helped me get the truck I needed from the Apache store. Lastly, I did not find the fuel measuring tool on the contract accurate --it caused me to buy at least 5 gallons extra when returning the truck.Barry S.
Well run, courteous, organized, accommodating,Eva Z.
Keep up the great work!ALBERT T.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Darrell N.
Was a few ants in the cab and it smelled funky but over all everything was Great and the customer service was quick ðŸ‘ŒRICKEY C.
El cliente no dejó un comentario.Jason F.
El cliente no dejó un comentario.Thomas C.
Truck was old and would ride with a jerking motion going down the highway. Windows were not clean. The driver side door has an air gap near the top and air flow and water would enter. Wheels had caked on mud.Glenn T.
Efficient and courteous and helpful. Thank you.Eva Z.
El cliente no dejó un comentario.RAPHEAL B.
El cliente no dejó un comentario.Amythest S.
El cliente no dejó un comentario.James T.
Great friendly and fast service! Thanks for assisting me with my move!!LANCE C.
Jarom was great overallELIZABET M.
very helpful and knowledgeableBRIAN B.
It's intimidating for a woman to walk in to place like this and ask for help. But the guys in the shop were courteous, friendly, and professional.Deborah S.
El cliente no dejó un comentario.JACK O.
Excellent service as always!SHAWN L.
El cliente no dejó un comentario.CRYSTAL V.
Super nice and efficient,Boyd B.
Nice crew there. Fast and friendly.Barbara M.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.Zhenggang Z.
Ensure the right pickup location is verified. I waited 45 minutes on hold at my requested pick up location only to find out that it wasn't confirmed, even though I spoke to someone a few days prior to change my drop off location. I was never told the pickup location didn't have the trucks available. I would have easily went to a different location 2 miles away and saved myself the hassle of waiting on hold.Kevin S.
The only person working at this location was a young man named Jerom. He was very busy there by himself but did an outstanding job serving your customers. Got us checked in and was very personable.Bradley C.
El cliente no dejó un comentario.Dawn W.
More counter help neededMICHAEL S.
El cliente no dejó un comentario.IAN D.
El cliente no dejó un comentario.Grayson M.
El cliente no dejó un comentario.Kevin L.
I love this place and you must reserved it . They are really Busy but service is good if you are nice and patient as well.Keya J.
El cliente no dejó un comentario.MARK V.
The employee that helped was super helpful and nice!MORGAN J.
El cliente no dejó un comentario.DEBORAH P.
El cliente no dejó un comentario.David K.
I had to visit 3 different UHaul locations before I could drop off the trailer I rented. The first location was where the contract stated. When I got there, the Manager stated they were over capacity and couldn't take it. I mistakenly volunteered to drop it off closer to my house (13 miles away), and she said that would be great. Upon arriving at the 2nd location, the Manager refused to accept the trailer because it was not the contract. I spent over 1.5 hours waiting on the phone to contact someone to change the drop off location. The Dispatch office never answered the phone after 5 tries and 50 rings. Needless to say, UHaul customer service regarding drop offs is worthless and a negative rating. The 2 Managers that I spoke to did not help at all and inform of the drop off requirement. I had to drive over 50 miles extra to drop the trailer off. Be forewarned if you are renting something 1 way about the drop off requirements. U-Haul should train their staff to help the customer not burden them with their companies problem.DOUGLAS H.
El cliente no dejó un comentario.RICHARDDALE E.
The young guy the most rude person everPeyman A.
I honestly can't recommend anything. Everything was fast and efficient.STEVEN R.
Email receipt for turning in truckRobert D.
El cliente no dejó un comentario.JEFF W.
After hours check in didn't work. I couldn't get the website to get my location. Calling the phone number resulted in 30-60 minute hold times to confirm the trailer was received. I never got an email closing out the rental unless this survey is intended to be that email.Chris M.
El cliente no dejó un comentario.ANA MARIE M.
CONTINUE DOING WHAT YOUR DOING NOW!NEIL E.
Canceled my pickup 3 times without notifying me. Hold line is horrible, never pick up and you wait for longer than 30 minutes every time.emma S.
Answer the phone, be up front, and not cancel the order without informing the customer !Emma S.
El cliente no dejó un comentario.AKSHAY S.
El cliente no dejó un comentario.shuang G.
I didn't have any issues at this uhaul location. My problems were with the online reservation. I was sent to the storage facility down the street and was supposed to be able to check out a 10' truck which was there at the facility. Unfortunately I had no instructions on how to do this because I selected check out at counter and no one was there. I went further down the street to the location at 2340 E Apache Blvd, Tempe, AZ 85281 and was helped there. I was informed that even if I had been able to do the mobile pickup, I wouldn't have been able to because the keys were dropped off at this facility. The uhaul system was being extremely slow so I waited for a long time. The only redeeming aspect of my rental were the employees at this uhaul facility, that understood my frustration and helped me get a different truck. It is unfortunate that the great customer service I received was overshadowed by everything else.JULIAN R.
Great serviceJONATHAN M.
El cliente no dejó un comentario.Linddie H.
El cliente no dejó un comentario.DANIEL M.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!