Customer Reviews for U-Haul Moving & Storage of Annapolis

2,499 reviews

2115 West St   Annapolis, MD 21401
(Across from Westfield Annapolis Mall)

(443) 569-3469

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(443) 569-3469

2115 West St
Annapolis, MD 21401
(Across from Westfield Annapolis Mall)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The individual who assisted us was outstanding! Fast, thorough and polite.

Thomas F. 
Rating:
5.0

Nothing. Pick up and drop off very smooth

Randall A. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
1.0

The guy who checked the truck back in was extremely rude and off putting. His customer relations skills were very poor. I would recommend some training for that individual. Also the gas gauge on the truck didn't read out correctly when I was filling it back up and I asked for a credit for the extra 1/4 tank I put accidentally put into the truck.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Everything was good.

Curtoria T. 
Rating:
5.0

Best U-haul location in the area! Great people.

Bryan H. 
Rating:
5.0

Customer did not leave a comment.

Sam L. 
Rating:
4.0

Customer did not leave a comment.

Joe C. 
Rating:
5.0

This was the best uhaul experience I've ever had. The staff at this location was so nice and helpful. They made the daunting task of moving much better.

Sarah C. 
Rating:
5.0

I walked in to inquire about renting a cargo van for an hour and was able to do so same day. Staff was very helpful.

Melissa S. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Also perfect customer service

Gary W. 
Rating:
5.0

Smooth and trouble free service at a great price.

Peter S. 
Rating:
5.0

Customer did not leave a comment.

Chel H. 
Rating:
3.0

Need to go over/inspect rental before renting. My rental had a blown head light. Driving at night wasn't good. Other than that everything else was ok.

Ronny A. 
Rating:
5.0

More details about after hpur returns

Oluwatoyin T. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER I.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rich O. 
Rating:
4.0

Customer did not leave a comment.

Natalia R. 
Rating:
5.0

Easy return, great customer service

Robert R. 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

The Manager (Ray) was friendly and knowledgeable.

GARY C.  |  Overall Experience 
Rating:
4.0

I will say, I guess-mated the milaeage to be 60 miles, I only drove 45 miles but It looks like I was billed for the 60 miles. The difference is roughly $15.00. I guess I will make sure that I go in and have them look at the mileage and give me a bill that is correct.

STEPHEN H. 
Rating:
5.0

Nice and friendly staff members and will knowledge

Donnell W.  |  Overall Experience 
Rating:
5.0

Very friendly and fast service

Brenda W. 
Rating:
5.0

Customer did not leave a comment.

KIRSTEN G. 
Rating:
2.0

Mice ruined all of my infants items and clothes. Was told my insurance didnt cover the damage. Was harassed if I missed a payment.

ERIC B.  |  Overall Experience 
Rating:
1.0

Do not ever give these people cash!! Rented a truck and some loading supplies which were paid for with a debit card on line, then went into store a day earlier to get a dolly and was told to pay for an extra day which I did in cash. Two weeks later I get a charge on my bank account for a dolly that I already paid for. I called their customer service department and was forwarded to the store where this occured, the supervisor or whoever I talked to told me I did not pay in cash and to not file any fraudulent charges with my bank. If I go to my bank, he will ban me from ever renting with Uhaul. Basically, he was threatening me which he picked the wrong person to do that!!

Tatiana P. 
Rating:
5.0

The staff were so friendly, I'd honestly consider their demeanor as loving. They were professional, knowledgeable and they made sure not to waste my time. 10/10

Steven E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dimitri S. 
Rating:
5.0

No further comments.

Douglas L. 
Rating:
5.0

Customer did not leave a comment.

Jerome R. 
Rating:
5.0

Customer did not leave a comment.

Catherine Z. 
Rating:
4.0

Customer did not leave a comment.

Sara U. 
Rating:
5.0

I would appreciate my final receipt. They told me it would be emailed within the hour when I returned the truck

Larry B. 
Rating:
3.0

the rental was fine but i was very disappointed that the vehicle was not full of gas. I filled it and found out that i don't get any type of credit for the excess. Rental car companies can do this why cant Uhaul?

David B. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
2.0

Truck transmission was in bad shape. Front desk staff were difficult.

Christopher G. 
Rating:
5.0

Faster than expected.

Imar N. 
Rating:
5.0

All went according to plan. Facility was available, clean and the size was as promised.

David J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven K.  |  Overall Experience 
Rating:
4.0

Honestly I would have preferred going through a check-out process when I dropped the truck off during the daylight hours. I realize you're making it convenient for the customers, but I would have preferred someone telling me everything is fine and handing me my receipt.

lester J. 
Rating:
2.0

Customer did not leave a comment.

Bernard B. 
Rating:
5.0

Everything is fine

Lewis D. 
Rating:
4.0

The truck I rented had an exhaust leak. which continued to get worse the longer I drove, I called road side assistance but they said they couldn't do anything about it. When I turned in truck and reported this issue, they said that they couldn't help me. And told me to call corporate.

Gayle M. 
Rating:
5.0

Sorry, sa for me nothing to improve 👍

Ann D. 
Rating:
5.0

Customer did not leave a comment.

mathew F. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Perfect!!

Francis D. 
Rating:
5.0

The app was not effective.

Jacqueline B. 
Rating:
5.0

Don't change a thing your staff is awesome! Very professional and hard-working individuals there

Jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

Dave C. 
Rating:
5.0

Customer did not leave a comment.

Beverly S. 
Rating:
5.0

One of the best U-Haul locations to transact business in my 40 years dealing with U-Haul! Personnel is highly knowledgeable and customer centric.

Paul D. 
Rating:
5.0

Ray and the other lady were both very helpful and great to rent a truck from.

Talbot H. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

PETER K. 
Rating:
5.0

Friendly, fast, knowledgeable

Mary Beth S. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
2.0

The trailer that I rented had a water leak that destroyed several boxes loaded in the front of the trailer. The leak occurred while the trailer was parked and was located at the front of the trailer. When I reported the issue to person who was checking the trailer in after the rental he pointed out the the insurance complaint phone number on the rental invoice without a hint of concern about the next person to rent the defective trailer.

Gary P. 
Rating:
5.0

Was pleasantly surprised that employee cam outside and said that he would disconnect trailer and that I didn't need to do anything. Very helpful!

Anthony P. 
Rating:
5.0

10' truck handled and opperated much better than expected. Nice and clean cab.

Daniel R. 
Rating:
5.0

Great service. Ray was great!

David A. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Have coffee available

Arnold C. 
Rating:
5.0

Customer did not leave a comment.

Shannon J.  |  Overall Experience 
Rating:
5.0

Seamless process from beginning to end. Very personable and professional staff. Will recommend and use again.

JEROME C. 
Rating:
5.0

Excellent overall.

William J. 
Rating:
4.0

The service team was excellent! I actually left my drivers license and the service person called me to tell me. They were kind enough to leave my license on my car windshield. Period. This was above the call of duty. Great experience.

shauntee D. 
Rating:
5.0

Customer did not leave a comment.

Doug S. 
Rating:
5.0

Staff was extremely nice and helpful

Timothy K. 
Rating:
5.0

Thank you for the quick and professional work putting the hitch on my car.

LYNN B. 
Rating:
5.0

Customer did not leave a comment.

WAYNE L. 
Rating:
5.0

Customer did not leave a comment.

Samuel L. 
Rating:
5.0

The service rep was friendly

CHRISTOPHER D. 
Rating:
2.0

To many to list please call me for details

Jason B. 
Rating:
5.0

Customer did not leave a comment.

Allan L. 
Rating:
5.0

Everyone was very nice, polite, and fast!

Justin D. 
Rating:
5.0

The truck had 140K +/- miles, but ran well. I assume it has been well maintained. The staff that I interacted with were all courteous, efficient, and helpful. A good experience. Will use this location in the future.

Gary T. 
Rating:
5.0

Stored my boat here out back right next to Route 50 the very back of the facility for many years and I'm sad to see you go it was a great spot for 100 bucks a month everybody there was great and always was friendly a great place to store your stuff. Thanks again.

David R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DARYL G.  |  First Impressions 
Rating:
5.0

The U-haul trailer I rented (5x8 enclosed) has a wonky ball receiver mechanism that accepts a 1-7/8”, 2”, or 2-1/8” ball. Prior to my rental, I confirmed with the U-Haul rep that a 2” ball was required. Had I known the tongue ball receiver could take a 2-1/8” ball, I would have swapped out my equipment with one rather than use the screw-type tightening mechanism found on the trailer. When unloaded, this trailer was ridiculously loud and constantly bouncing the 2” ball tongue in the hitch receiver in my truck. Adjusting the height of the ball to ensure more tongue weight did not alleviate this problem. Loading the trailer for my return trip was somewhat helpful, but the trailer would bounce and make banging noises during acceleration or deceleration. A simple single axle trailer without electric brakes should not bounce and cause so much noise by constantly rattling the vehicle's ball tongue in the hitch receiver.

EOIN F. 
Rating:
2.0

Staff was playing games on phone while checking out the trailer

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Sabar R. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
3.0

One major complaint: the employee who hooked up my 4x8 trailer forgot to install the chains properly. They were not secured with the rubber "gasket", if you will. This was discovered when I returned the trailer in Bradenton. The employee noticed this right away and says he sees this error all too often. Had the trailer hit come undone, the chains would have been useless. Not very encouraging, frankly. But I know now what to look for in the future. Heads up, some protective step needs to be added in the process of checking out a trailer; perhaps another set of eyes (and/or better employee training.)

Philip C. 
Rating:
5.0

Customer did not leave a comment.

Alex C. 
Rating:
5.0

The couple that assisted us were fabulous! Welcomed us upon entry, took care of us quickly and professionally, hooked up our trailer efficiently, went over usage, hook up, speed limit, road side service etc. Our experience could not have been any better! Thank you!

Kyle H. 
Rating:
5.0

easy and quick

Faizeen K. 
Rating:
5.0

Customer did not leave a comment.

Dr.Doug D. 
Rating:
5.0

Customer did not leave a comment.

Debra D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CURT W. 
Rating:
5.0

Refreshments

JAMES E. 
Rating:
5.0

Great service. Thanks to all the team members. Excellent trailer and experience. Happy Holidays!

Danny N. 
Rating:
5.0

Only wish there were more storage units.

Jose B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sheila W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry R. 
Rating:
5.0

Customer did not leave a comment.

Jean C. 
Rating:
5.0

Process was quick and easy. Staff was friendly and the unit and facilities were awesome...great experience!

Marc M.  |  First Impressions 
Rating:
5.0

Drop off location was easy to find, bright and clean. Drop-off location staff was professional, friendly, and fast. Highly recommend.

Theresa K. 
Rating:
4.0

Customer did not leave a comment.

Larry S. 
Rating:
4.0

Customer did not leave a comment.

adam k.  |  First Impressions 
Rating:
5.0

Super easy and efficient, highly recommend

John S. 
Rating:
5.0

Customer did not leave a comment.

Chadwick P. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Rena J. 
Rating:
5.0

Inside windshield was filthy. Should be cleaned prior to someone renting vehicle. Otherwise, everything else was good

Gregory H. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

I rented a pickup truck. Would have been nice if pickups were available in more locations,, but the Annapolis location was close enough to my home & travels to be acceptable. All staff was courteous and professional.

John M. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN P. 
Rating:
5.0

All the staff working at the time were very friendly and helpful!

Dale G.  |  First Impressions 
Rating:
5.0

I've been with this particular location for seven years and I WOULDN'T go anywhere else. I talk them up to anybody who'll listen and only wish they were able to accept gratuity!

KATHY A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexzander W.  |  First Impressions 
Rating:
5.0

Really enjoyed the customer service at this Annapolis location. They've always been honest, accommodating, etc. I have been a repeat customer for boxes, trucks, and now storage.

CHARLES O.  |  Overall Experience 
Rating:
5.0

Available to help

jim Q.  |  First Impressions 
Rating:
5.0

Ray is an AMAZING representative for Uhaul. Very courteous , efficient, and made great suggestions and offers of assistance to me.

christopher E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark n.  |  First Impressions 
Rating:
5.0

The use of a storage locker for five months was uneventful. No problems whatsoever. The staff was for the most part friendly. They allowed the use of a dolly to empty the locker at no charge. The lock provided was extremely sturdy and it was a gift at the end of the rental. All around a great experience. Well done!

Charles H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

matt g.  |  First Impressions 
Rating:
4.0

Sully was great! There was an issue with my original move in date that was input in the system wrong and the space we needed was no longer available, but Sully called a manager and worked it all out.

Jan L.  |  First Impressions 
Rating:
5.0

The Manager of the Store was very helpful and polite, so was. lady at the Office. Excellent customer service!

Rossana K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

terencia l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andreas P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

peter s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mathew E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Denise B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paiten B.  |  Overall Experience 
Rating:
5.0

I believe that you're only as good as your team. I found the staff to be excellent helpful and knowledgeable.

Brendan W.  |  Overall Experience 
Rating:
3.0

Annoying location to access with the divided busy road it’s on if you’re regularly coming from the Annapolis direction. Rodent activity in unit.

Michael M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wyatt h.  |  Overall Experience 
Rating:
5.0

The facility was staffed most of the day. Staff was helpful and easy to work with.

Stephen C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AMY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chad E.  |  Overall Experience 
Rating:
5.0

The in store staff were great. The resource that originally rented the unit was misleading. I’m 66 and she said there were four steps. Very misleading because there were more like 12 or 15 steps to walk to get to the unit. Not acceptable when you are dealing with the elderly! Period!

Donna B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebekah B.  |  Overall Experience 
Rating:
5.0

The staff were extremely friendly and helpful and made renting the unit and closing it very smooth and easy. Best customer service I’ve had in a while. The only reason I closed my unit was because I was able to rent one from my apartment building. Would highly recommend to anyone needing a storage facility.

Patricia H.  |  Overall Experience 
Rating:
3.0

The staff was wonderful. Unfortunately the U-Haul software did not work correctly. I ordered a large unit and successfully booked it. However, upon arrival was told that the unit was not available and was never available. Unfortunately was forced to purchase two smaller units. Staff was nice throughout

ANDREW M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nikita M.  |  Overall Experience 
Rating:
1.0

The General Manager had the opportunity to be a great one, and failed miserably.

Lalee D.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful both team members (1 male/1 female) that worked the front desk the morning of 25 August were fantastic!

Jean A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alyssa E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judith B.  |  Overall Experience 
Rating:
2.0

The Annapolis location isn’t the greatest, they had a rodent problem, and still let me move into the building that they had the problem in and my entire life pretty much got destroyed by rodents, living in and destroying my property.

Andrew M.  |  Overall Experience 
Rating:
3.0

Staff were helpful and courteous. Storage unit was dank and smelled of mildew. Size recommended by U Haul for a 15’ truck was too small. Had to take a car load of stuff in order to fit the load.

peter s.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hannah P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Spencer K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Y.  |  Overall Experience 
Rating:
3.0

Not climate controlled.

Alberto V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andrew S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff B.  |  Overall Experience 
Rating:
5.0

Ray and the Uhaul staff where friendly and knowledgeable, it was a pleasure going to Uhaul rental on West Street

charles e.  |  Overall Experience 
Rating:
4.0

The sheet metal next to the door lock is very flimsy so not very secure

Dawn B.  |  First Impressions 
Rating:
3.0

I’m glad to see the access box for the gate to the storage area was finally replaced!

Dr. JANE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARDDAVID G.  |  First Impressions 
Rating:
5.0

The woman that helped me when I picked up the 20 footer on West Street was very cordial.

JAMES J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana P.  |  First Impressions 
Rating:
5.0

Staff was very helpful

Spencer K.  |  First Impressions 
Rating:
3.0

Two guys working at desk spoke so low I couldn’t understand. They didn’t attempt to speak up. Appeared lazy and inactive. The top man at the desk (tall/lanky/slow) was annoying. The personalities were awful. An UPS young woman came from another section to offer assistance. She was excellent.

Agnes M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sal R.  |  Overall Experience 
Rating:
5.0

I have felt very welcomed at the Uhaul store, Ray was great

charles e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan H.  |  Overall Experience 
Rating:
5.0

Nice staff

Monica M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trevor H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Eugene S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathleen H.  |  Overall Experience 
Rating:
5.0

Everyone was very helpful, kind and understanding even when my starsge unit fee was late.... Once paid and I closed account I appreciated the discount as fees accrued quickly... Thank you u- haul!!! And thank you Ray!!! You guys and gals are awesome... The lot attendant was sooo kind and nice and when I rented the truck was kind enough to show me the features in the van... I hope his grandpa is ok... Was nice to have the friendliness of all of the staff🥰...

Carolyn S.  |  Overall Experience 
Rating:
5.0

Awesome people. Great service.

DANNYE L.  |  First Impressions 
Rating:
5.0

Fantastic and personable, professional and capable Uhaul folks

Kimberly C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NANCY S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph M.  |  Overall Experience 
Rating:
1.0

Had to deal with water damage, break in's, mice infestation and a disrespectful manager. Will never do business with U-Haul again, storage or truck rentals!

RAYMOND M.  |  Overall Experience 
Rating:
1.0

One of your staff closed the account without my approval. This is more of an annoyance for me as I came in after deciding that I would close the account. But I find it troublesome when people do things without my approval. I had cleaned out the locker to go through everything, and it would have been very upsetting if I had decided that I needed to move things back in.

JOSEPH G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DANIEL D.  |  Overall Experience 
Rating:
5.0

The staff was professional and helpful.

Joseph M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachery S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rondell f.  |  First Impressions 
Rating:
5.0

Nice, professional service who worked with us to get the mission accomplished - nice / professional - in Christ - Romans 12: 1-2

Douglas D.  |  First Impressions 
Rating:
5.0

Staff friendly and professional.

JAMES K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew L.  |  Overall Experience 
Rating:
3.0

There is a mouse trap in my unit with a dead mouse in the trap. I am not sure how often they get cleaned, cleared but I am sure it will get smelly at some point. Also, the roads around the storage facility are treacherous. there are dips and curb bump outs randomly and I cannot imagine navigating in a uhaul truck. I had a time in my subaru. My unit was locked and I had to go to the front desk to get them to remove the lock. It was not a major issue bc it was during office hours but the video etc say you just break the seal and lock and key are inside your unit. That was not the case.....it was not a major inconvenience but had potential to be had I come after hours.

Wendy F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LOIS B.  |  First Impressions 
Rating:
5.0

Nice storage facility

Steven K.  |  First Impressions 
Rating:
5.0

I never used the storage facility

Wanda L.  |  Overall Experience 
Rating:
1.0

Not a problem with this location. Overall problem with u-haul itself. I have already called corp. They did not respond back as they said they would. Follow up is very lacking. Would not recommend or use u-haul again.

Billie L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurence L.  |  Overall Experience 
Rating:
5.0

Almost sad to say goodbye to my nice little storage unit.

AMELIA S.  |  Overall Experience 
Rating:
5.0

👍🏽

Lucio T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mia R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENNETH R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAVID P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DEMORE M.  |  Overall Experience 
Rating:
5.0

Sully. Ray, and Richard were very professional and they helped me sooo much!! Thank you guys!!!

Jerri T.  |  First Impressions 
Rating:
2.0

It was not climate controlled like I was promised it would be and it leaked rainwater all over my belongings and ruined them.

Meghan j.  |  Overall Experience 
Rating:
5.0

The three young men workout were excellent.

Nicole N.  |  Online Move In 
Rating:
5.0

Ray the manager is wonderful. I really liked being there because of him.

linda j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alberto M.  |  Overall Experience 
Rating:
1.0

Everything in my unit got wet and damaged

Jason B.  |  Overall Experience 
Rating:
5.0

The women who took care of me was very professional. What an asset you have working for your Company.

Jim M.  |  First Impressions 
Rating:
4.0

I highly recommend this u-haul & storage rental located in annapolis Md, the staff is very professional and friendly as well as goes above and beyond 100% for their customers, I would recommend this place to all friends and family and will be my go to place from now on for any uhaul or storage rental I may need in the future

Mary H.  |  First Impressions 
Rating:
5.0

All of the staff are very courteous and focused on providing a high level of customer satisfaction!

Jeffrey N.  |  First Impressions 
Rating: