Employee was not wearing a maskJames L.
U-Haul Moving & Storage of Amelia Island
Fernandina Beach, FL 32034
(Behind Bank of America in the old Staples building)
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MICHAEL W.
Everything was great EXCEPT not one employee wore a face mask and with this Pandemic it was a little disconcerting. Other than that, it was simple, efficient and friendly.Linda G. | Overall Experience
Jennifer the GM was Amazing! Any question asked she confidently responded with assurance. She is pleasant and professional. Her entire staff is always polite and friendly. Thank you Jennifer for everything.seaside a. | First Impressions
El cliente no dejó un comentario.Mark R.
Very friendly Excellent customer service.DONNA C.
El cliente no dejó un comentario.JAMES A.
El cliente no dejó un comentario.Burt A.
Friendly and helpful staff and quickDebra W. | First Impressions
El cliente no dejó un comentario.DEVAN W.
El cliente no dejó un comentario.LARRY B.
El cliente no dejó un comentario.Jane O. | Overall Experience
Make sure a one way truck has enough allotted miles from point a to point b. I went the shortest route possible and still went over because I was allowed 83 miles for a 95 mile trip. I didn't realize it was shorted when I picked up the truck.Samantha H.
El cliente no dejó un comentario.robert H.
Everything was great!pete L.
The process is very convenient in reserving a vehicle by phone or online. We reserved a truck by phone with same day pick up. Returned it under the carport. Excellent service.MARILYN H.
Well run. Busy but everyone was masked and maintained distance. Quick check in. Knowledgeable and competant tech who connected the trailer.EDMUND J.
Nothing keep up the great work!ðŸŽ…JAMES K.
Was having problems with the app and drop off. Would not let me submit a pic.DANIEL L.
El cliente no dejó un comentario.john H.
El cliente no dejó un comentario.JACOB L.
El cliente no dejó un comentario.JOHN B.
Great facility.Tom A.
I shipped my daughter's belongings from FL to WA. I was told the U- box would take at least 17 days and they colud not pick it up prior to a date that was set for us . The box sat in storage for 12 days in WA. No one notified me or them it was there and could be available prior to the date they set for them to pick up. Communication is key!!Sharon R.
El cliente no dejó un comentario.CHRISTINE F.
El cliente no dejó un comentario.DEANE J.
El cliente no dejó un comentario.GARY R.
Oliver Janney is exceptional to work with.MARK W.
Customer service was fine but the truck was a piece of shit. Absolutely filthy. The dash was covered in dust and floor was sticky like someone spilt a soda and didn't clean it up. I felt like I need to bathe in bleach after the trip. The steering was wobbly and sometimes the front right would do this dip thing and then steering it would be exaggerated to compensate for left and right motions. This was an intermittent issue. The left wiper blade had metal against the window. The engine sounded like crap and I'm surprised it didn't break down. I averaged about 6-8 mpg on the highway. I expected some modern features like power locks and windows but they were non existent. Not even a USB port or Bluetooth adaptive radio. It's 2020, not having these basic features is unacceptable. I've rented a bunch of trailers with out issue but this truck was a pile of garbage. Unfortunately they said it was the only one they had so I took it. Shame on me!scott G.
El cliente no dejó un comentario.Adam F. | Overall Experience
El cliente no dejó un comentario.Samuel T.
I made a reservation for a truck a week in advance and when I got there yesterday they had no record of the reservation. I was luck they had a truck there for me to use because I had five people take vacation to help me move.Dale P.
El cliente no dejó un comentario.Brian L.
The personnel was very friendly and helpfulRONALD J.
El cliente no dejó un comentario.Rosa F.
The manager and staff at the Yulee location have been more than helpful and always friendly while doing so. Ms Jennifer is the best!Rosa F. | Overall Experience
El cliente no dejó un comentario.RICHARD P.
El cliente no dejó un comentario.FRANCISCO D. | Overall Experience
El cliente no dejó un comentario.Rebecca F.
El cliente no dejó un comentario.Scott J.
El cliente no dejó un comentario.JOSEPH P.
Great experienceCharles S.
El cliente no dejó un comentario.Shirley P. | Overall Experience
Beware employees refuse to wear a mask even when asked by a senior citizen. Very disturbing a company like this has such a arrogant attitude with the hand that feeds themMark B.
Gavin is an excellent employee and person all around! Couldn't have done without him for sure. His positive attitude and smile kept me going. Also I must mention Vivian, soft spoken but not to be fooled! She was the best. Very customer friendly, nice spirit and beautiful smile! She sealed the deal for my storage. Not sure if the other guys name but he was nice as well. All, if I must say, we're excellent. Thanks guys for helping me get through the day that almost tested my sanity! Loretta H. | First Impressions
El cliente no dejó un comentario.Coleen S.
El cliente no dejó un comentario.Peggy M.
Professional and friendly staff.Janet Z.
El cliente no dejó un comentario.Paul D.
All of the folks that I dealt with in Portland and Fernandina were great. ¡Gracias!BRENT M. | First Impressions
El cliente no dejó un comentario.RODOLFO A.
Excellent Customer Service Thanks!Richard W.
everyone was extremely nice and professionalroger S. | Overall Experience
Professional,quick and easy !DAVID W.
El cliente no dejó un comentario.Andrea S. | Overall Experience
El cliente no dejó un comentario.rudy A.
El cliente no dejó un comentario.GREGORY S.
This is my go to store, love the staff and glad I found them all the way fromMaryland and have been this store customer for 4 years.Barbara L. | Overall Experience
Excellent managed location. Lots of inventory and a clean establishment. ¡Gracias!STEPHEN H.
El cliente no dejó un comentario.BUSTER W.
Arrive early and don't be on a tight schedule for picking up. It's a busy place.Elizabeth T.
El cliente no dejó un comentario.Elizabeth T.
We had a very pleasant experience at this U-Haul location. This mainly had to do with the staff. Each and every employee couldn't have been nicer and more accommodating. We had direct contact with Jennifer, the manager, and we feel she went above and beyond to ensure our needs were met. We would highly recommend this location to anyone on Amelia Island!lynn B.
The local office in Fernandina ( Amelia Island) was excellent. They went well above what I ever expected. Thanks for great customer service!!!CAROL F. | Overall Experience
El cliente no dejó un comentario.FRANK B.
El cliente no dejó un comentario.Joseph P.
They have always been ready, helpful, and very courteous.mark C.
Excellent experience and friendly staff. At times this location is desperately in need of more help, but otherwise well run.DOUGLAS E.
El cliente no dejó un comentario.wesley A.
Oliver is great...helpful and nice.james B.
The 26' U-Haul had no A/C, and when I inspected the engine and looked at the A/C compressor, there was silver tape around the hose for the A/C. The hose was ruptured and it looked like someone tried to fix it with some silver tape. The rental place knew this was a problem and did not get it repaired properly. UNSATISFACTORY!!! Pictures were taken by myself by and again at the drop off place by the manager there. She annotated the problem, took pictures, apologized and said she would include the pics with her report.James A.
El cliente no dejó un comentario.KATALINANNA MARI S.
The staff at this location continue to go above and beyond to accommodate my needs . Been doing business there for years abd couldn't ask for better people or service . BRAVO !!JOHN H.
El cliente no dejó un comentario.PAUL M.
El cliente no dejó un comentario.Christopher A.
El cliente no dejó un comentario.Gene M.
I accidently filled the truck up and I expected a fuel credit as a courtesy since I rent uhauls almost every day.KIMBERLY L.
El cliente no dejó un comentario.ROCHELLE S.
First class place - very helpful.Keith B.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.Lawrence C.
Fernandina location was better than I ever expected! However the "live help" on line was not. Thank you Fernandina staff for excellent service!!!CAROL F.
El cliente no dejó un comentario.CALVIN F.
El cliente no dejó un comentario.TISHA D.
Very good Customer ServiceMaurice E B.
Great location. Competent and professional staff. Great job.James P.
Impressive locationChristy Z.
My only complaint would be the mileage rate. It's high. Otherwise the van ran well and was reasonably clean. An oil maintenance light was lit on the dash. I would rent a U-haul van again and hopefully not have to drive so many miles.Marsha M.
El cliente no dejó un comentario.MICHAEL O.
Was a great experience, William was extremely professional and accommodating for us during our move. Ended up not using the storage unit as it was too far back in the facility for the amount we were moving. Would recommend for anyone with a lighter load than we had!Spencer B. | First Impressions
El cliente no dejó un comentario.Kyle C.
Great return experience. Fast and efficient. Thank you!MARKRANDALL T.
As always Uhaul delivers for me. Best of everything especially the staff. I would not even think of going anywhere else for my needs. JMJerard M.
El cliente no dejó un comentario.Nicholas C.
El cliente no dejó un comentario.alex J.
El cliente no dejó un comentario.KIMBERLY H.
El cliente no dejó un comentario.SUSAN P.
El cliente no dejó un comentario.William L.
El cliente no dejó un comentario.Michael L.
Nothing to improve. The young lady who helped me was outstanding and even helped hook up the Uhaul to my vehicle.Dominick B.
Great team! Jennifer and William, plus all of the others are really great. Thanks.Paul S.
El cliente no dejó un comentario.Kevin B.
Vivian was awesome to work with. Friendly and personable and she knew her products.roger S. | First Impressions
El cliente no dejó un comentario.Veronica R.
El cliente no dejó un comentario.Nicolas L.
El cliente no dejó un comentario.TIMOTHY M.
El cliente no dejó un comentario.DEBORAH C.
Efficient and friendlyCarl G.
El cliente no dejó un comentario.Norman R.
Moving is not fun!!! They made it very pleasant.carolyn C.
El cliente no dejó un comentario.Deborah J.
El cliente no dejó un comentario.larry r. | Overall Experience
El cliente no dejó un comentario.ROBERT W.
El cliente no dejó un comentario.KAREN N.
El cliente no dejó un comentario.David W.
Best moving and storage experience I have ever had. Jennifer Wenzel took care of everything I needed and helped me feel less stressed about the move. Way to go uhaul! Thanks!bert b. | Overall Experience
Very Helpful staff. When I was confused and disoriented inside the building, there was almost immediate assistance from the gentleman on duty. It was very much appreciated as it was right at lock down time and he patiently walked me through what I needed to do. Very nice people here at the 8th St location.Debra L. | First Impressions
I originally leased a unit, which I was paying for on time each month. since I had yet to use the storage unit they decided I didn't want it and leased it to someone else without notifying me. I rented the unit bc I was going to move to a smaller house. My plans changed and I wasn't going to use it right away, but I had others plans of using it. But I was paying for it so I could've used it whenever I needed it. I believe I was taken advantage of and paid for something they decided I no longer wanted.Tiffany W. | First Impressions
El cliente no dejó un comentario.tracey b. | Overall Experience
El cliente no dejó un comentario.walter k. | First Impressions
I want to thank Jennifer and staff for always being helpful and informative. It's been a pleasure knowing you and I wish you continued success.PAM M. | Overall Experience
El cliente no dejó un comentario.Cara W. | Overall Experience
Extremely accommodating. Free dollies to use which i can't say enough about how helpful that was. Indoors which is also very nice and convenient. Really clean. Staff was amazing. They have everything you would need to haul and/ store your items. Wouldn't choose anyone else.jennifer c. | First Impressions
El cliente no dejó un comentario.connie j. | Overall Experience
One of the best storage facilities I’ve used.DAVID D. | Overall Experience
Extraordinario servicio al clientesusan a. | Overall Experience
El cliente no dejó un comentario.jenny n. | Overall Experience
Jennifer and her staff are the best of the best. I could not have had a better experiencedennis a. | Overall Experience
El cliente no dejó un comentario.Susanne B. | Overall Experience
Great customer service!Patricia H. | Overall Experience
El cliente no dejó un comentario.john p. | Overall Experience
El cliente no dejó un comentario.susan a. | First Impressions
I had no complaints at any time, and if I needed help Jennifer was there to answer any questions, or help me. I will be using the facilities again in the future, and will recommend to anyone asking as the best on the island.BETTY P. | Overall Experience
Jennifer was always helpful!!!ARLENE F. | Overall Experience
El cliente no dejó un comentario.KIMBERLY B. | Overall Experience
All good!Barbra H. | Overall Experience
My only complaint is that no refund was made on my storage unit even though I only had the u it a few days this month. Kathryn Tunnicliffkathryn t. | Overall Experience
Staff was excellent... helpful, understanding, great service...Ronald B. | Overall Experience
El cliente no dejó un comentario.Dale M. | First Impressions
12 year customer! Store boat stuff every year for six months or so! Great experience! Thanks!WILLIAM M. | Overall Experience
Lost my reservation and had to wait while paying movers outside to go through long check in. New location not as convenient as the lost reserved oneGeorge B. | First Impressions
El cliente no dejó un comentario.David N. | First Impressions
No light in storage unit.patricia c. | Overall Experience
El cliente no dejó un comentario.Keith P. | Overall Experience
El cliente no dejó un comentario.GREG M. | Overall Experience
The only issue I had is I reserved a storage unit on Monday 3/30 online to move in on 4/4. When I got to the Uhaul they stated they didn't have the unit I reserved but they had a smaller unit they could offer me, I looked at the unit and accepted it because what other choice did I have with a uhaul full of furniture with no where else to go. The employee called his supervisor and he offered me a free month of rent but I also returned a Uhaul so that automatically qualified me for a free month (the employee told me that) so I actually didn't receive anything for my troubles but a smaller storage unit. The employee I dealt with was friendly and helped as much as he could but Uhaul needs to a better job at checking reservations and making sure units that already reserved are not being rented out by other individuals.Adrieanna R. | First Impressions
Very clean facility! Was very pleased with our experience and would use this place again when we need a storage facility.Vicki S. | Overall Experience
El cliente no dejó un comentario.Victoria W. | First Impressions
El cliente no dejó un comentario.bill b. | First Impressions
They need more employees. Customers are backed up.Claudette D. | Overall Experience
I was not educated by the staff on selecting a storage unit and I would have never chosen a unit so far away from the elevator and front door. They chose a unit for me but never told me location at the time. Too far away and made the storage and clean out much more difficultHolly M. | Overall Experience
All Goodjames t. | Overall Experience
El cliente no dejó un comentario.Roseanne D. | Overall Experience
Wonderful serviceEdward S. | First Impressions
Thanks again this year for your assistance with space and equipment for the Book Festival. See you next year!Lawrence W. | Overall Experience
Good Experience.Roger L. | Overall Experience
Jennifer (Mgr) and Brian (Asst Mgr) are awesome. Both very helpful. This place is very busy but they both go the extra mile to take care of us.Stanley K. | Overall Experience
I have had my storage unit with U-Haul of Amelia for over 10 years and never have I had any complaints about the facility or the staff. I highly recommend this storage facility.DAVID L. | Overall Experience
Registration was made very easy, shown the process, storage units were clean, didn't hesitate to contract with U-Haul.Scott M. | First Impressions
Overall a terrific experience...easy access, plenty of carts for moving in and out. Clean and comfortable.John N. | Overall Experience
As long as we followed procedures that were established,we could move things to or from storage and not be bothered by management.kenneth w. | Overall Experience
Good leadership at this location. Very helpful and knowledgeable.david f. | Overall Experience
kkjames L. | Overall Experience
Great, friendly staff!Paul A. | Overall Experience
Mgr. does a great job, terrificDOUGLAS M. | Overall Experience
I would definitely store my RV here again!Charles F. | Overall Experience
The person on duty, Adam was very dull and did not provide any information and seemed very unhappy at his job. I had to inquire on rates for my storage space and all other pertinent info. MLisa O. | First Impressions
Safe and clean. Staff always ready to help.Jimmy P. | Overall Experience
Excellent, helpful service!Paul A. | First Impressions
Would recommend this storage unit to anyone regarding their storage needs.EUGENE H. | Overall Experience
Excellent service and support. Made the trip with no issues.Zamantha G. | First Impressions
Great people and great place!Jason P. | Overall Experience
all good, would recommend..andy f. | Overall Experience
As a long term customer I was annoyed with the inexplicable creeping up of storage rates that is practiced by U-Haul.JOHN H. | Overall Experience
The staff was very helpful and accommodating.Brittany C. | First Impressions
The site we rented was covered in layers of leaves and twigs. We are elderly and it.I requested that the site be cleaned up and the third time Ian's no results, we decided to move out trailer elsewareAnita C. | Overall Experience
Jennifer and the team are excellent! The facility is clean and well maintained. We have had items stored a couple of years and never once had rodent or pest problems. Do not pass them up! Mark BRebecca B. | Overall Experience
Great people, equipment and locationLane C. | Overall Experience
Great experienceMichael R. | Overall Experience
When grass was cut, clippings thrown on RV. Takes 3 1/2 hours to wash. Wet grass on RV like cement when it dries. Terrible! I would still be at U-Haul if it were paved or gravel.JAY F. | Overall Experience
People are greatleonard m. | Overall Experience
Great facility.margaret s. | Overall Experience
nonesalvatore b. | Overall Experience
My belongings were safe and secure at this facility. Plus they are a central location for renting and storing the U-Box moving product. I may use this system in the future.James H. | Overall Experience
The unit was fantastic. As we're the staff.Kayla I. | Overall Experience
Felt as if on the times i came on or called in i was interrupting their day. My reservation i put in stated nothing due that day and as i try to explain he totally ignored me wasnt willing tp listen.Euricka Y. | Overall Experience
We had a reserved a 10x30 unit, and had called and confirmed it more than once, but on the day we arrived, there was no 10x30 unit. We got 3 units instead. Had difficult time checking-in also.jenny n. | First Impressions
Very convenient. Staff always helpful and friendly when needed.Walter A. | Overall Experience
Great staff and facilitiesJUDITH M. | Overall Experience
Stored an RV on site. I was disappointed to experience the men that mowed the grass would have the lawnmower blow grass on the sides of the RVs and boats. For the nicer RVs and boats this is seriousdennis h. | Overall Experience
Super easy to access and helpful staffLiz T. | Overall Experience
Jennifer is amazing! She is always pleasant and efficient. I choose UHaul because of her!Leigh Coulter B. | First Impressions
A+Robert G. | Overall Experience
good serviceDANA S. | First Impressions
Great experiencegeri g. | Overall Experience
professional service and good value !CHARLES L. | First Impressions
Everything about this rental was just as a rental should be.guy r. | Overall Experience
noneDiane B. | Overall Experience
All goodpatricia c. | First Impressions
Love these people and placeKate D. | Overall Experience
It was fine. Manager was lateSusan W. | Overall Experience
It went wellSusan W. | First Impressions
This facility is great and everyone who works there is very nice. We also love how they recycle boxes! Highly recommend.melissa k. | Overall Experience
Excellent staff.garry o. | First Impressions
Staff very helpful and easy to work with. Thumbs up!Eddie R. | Overall Experience
The people were nice and very helpful. Love that people could bring used boxes for others to use.billy p. | Overall Experience
Wonderful customer service!Susanne B. | Reservación
Quick to respond, very accommodatingDouglas G. | First Impressions
We had a great experience working with the manager,Jennifer. Where we stored our boat needs work . Soft soil so tires sink into it. When mowed grass clippings are all over our boat. Needs to be paved.Jane H. | Overall Experience
Great storage for my boat, would definitely recommendseth s. | Overall Experience
Overall a positive experience.cindy f. | Overall Experience
Jennifer is an excellent employee.patricia m. | Overall Experience
Clean, accessible and easy.don s. | Overall Experience
No comments.robert s. | Overall Experience
Great service...james W. | Overall Experience
GOOD SERVICE AND SAFE STORAGE FOR MANY YEARS.EDWARD D. | Overall Experience
HAVE NO COMPLAINTS WHAT SO EVER..... THANKS FOR HELPING US THROUGH A TERRIBLE MOVING EXPERIENCE.......BLESSINGS TO ALL OF YOU. NINA B SUDDATHNINA S. | Overall Experience
Management and staff are very friendly and professionalTHOMAS C. | Overall Experience
Lady managing is excellent!roger r. | Overall Experience
Check in was pretty easy. the facility is super clean!Mark S. | Reservación
Such nice people & very, very helpful.mark p. | Reservación
Friendly and helpfulWendy E. | Reservación
UHaul ubox in Arizona cost me lots of money and delays by not communicating to local branch of requirement to inventory items for customs when shipping outside of USA.TOM C. | Overall Experience
Outstanding!TRACY D. | Reservación
The manager and staff are pleasant, efficient and helpful. The facilities are top notch. Highly recommended!DONALD R. | Overall Experience
awesome experience!TERESA P. | Reservación
Jennifer is an excellent manager and runs a tight ship.RICH S. | Overall Experience
It was a great experience working with the staff at Fernandina Beach.Timothy M. | Overall Experience
Helpful staff. They treat their customers very well. Clean and well stocked showroom. We would highly recommend this storage.david m. | Overall Experience
Staff was great!! On schedule and very professionalScott H. | Overall Experience
Excellent customer serviceglenn b. | Overall Experience
Facility was clean and well run. Love that you had enough carts to use.MARY ANNA G. | Overall Experience
Great!JUSTIN E. | Overall Experience
Staff was nice and helpfulron b. | Overall Experience
Staff is wonderful, helpful & professional. Units are immaculate, convenient & secure. Trucks & equipment are clean & well maintained. All needed supplies are available at very reasonable prices.John j. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!