Comentarios de los clientes para U-Haul Moving & Storage of Alvernon Heights

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Alvernon Heights

Clasificación general:

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Scott B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Sheila R. | Overall Experience |
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El cliente no dejó un comentario.

michael b. | Overall Experience |
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El cliente no dejó un comentario.

Raymond M. | First Impressions |
Clasificación:

Very professional and courtesy staff. The location was very clean inside and out, I want to personal thank the GM Kyle for going above and beyond to make sure all my expectations and needs were met. I will also like to send a shout out to the gentleman who checked in my rental I believe his name is Gary, thank you very much for all your help and also for making the rental return process so easy , thank you for your great customer service and professionalism. last but not least I personally want to thank all of the team at the Alvernon location for staying open during this pandemic and for also putting your lives on the line to make sure that all your customers are taken care of. If no one has told you guys that they are grateful well I'm sure there's plenty of us like me who are who are extremely grateful for your services, hard-working dedication.

Greg B.
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El cliente no dejó un comentario.

JOE F.
Clasificación:

Great Job to the team

Michael W.
Clasificación:

Drop off was quick and efficient. The employee was friendly and helpful.

Marcos M. | First Impressions |
Clasificación:

Tony was great, he did an excellent job explaining the rental agreement. Tony also show us where the storage unit was and how to check in/out of the facility. Tony provided a welcoming environment.

james E.
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El cliente no dejó un comentario.

Jay M.
Clasificación:

Dropped off trailer and out in under 10 minutes. Very friendly and professional.

Laren F.
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El cliente no dejó un comentario.

gabriel c. | Overall Experience |
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Very clean.

laurie j. | Overall Experience |
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Kyle is a very valuable, kind and professional employee. Nice facility

Lorance W.
Clasificación:

El cliente no dejó un comentario.

MICHAEL B.
Clasificación:

very pleasant experience

TINA C.
Clasificación:

The uhaul truck smelled like cigarettes bad so maybe out air freshener or have no smoking in uhauls

CARL W.
Clasificación:

A short note to commend the Site Manager. He was professional, courteous, and went above expectation to loan me the hitch mount (I left mine at home). I appreciate the ease of conversation, and the willingness to assist. Thank You!!

JIMMY W.
Clasificación:

Explain to customers why they should take out insurance from Uhaul. Make the price affordable so its a no brainer. The reason customers should get the insurance is if something bad happens it won't be on there insurance driving there rates up. Also there is a place to clean the vehicles across the street from where I rented the truck have someone clean them. We rented the truck for 49.00 dollars if we put on 30 miles. We put on 80 miles and it came to 81 dollars plus 14 dollars in gas. I was told you dont have unlimited mileage anymore so in the future I will shop around. In this day of covid seems pricy to me. I am retired and on a fixed budget so I have to watch the funds. I don't think the pick up truck needs to be an 8 cylinder maybe go with 6 or 4 once the truck is loaded your taking your time so you don't break anything. Just some random thoughts.

Ramon N.
Clasificación:

Not at single issue. I got a call the day before with confirmation on time and location to pick up the truck. Gary the SerRep was very professional and helpful. Overall not a single issue and I do recommend this place.

Darrell C. | Overall Experience |
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There where people use in drugs and know one cought it.

Ralph H.
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El cliente no dejó un comentario.

JAMES D.
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Try to work face-to-face with the U-Haul agent. I had a good experience at this dealer. Friendly staff, good equipment.. jd

Greg M.
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El cliente no dejó un comentario.

MICHAEL W.
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Used the app to check out truck and was alittle confused on whether or not to list all little scratches (not dents) on truck.

Hector S.
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El cliente no dejó un comentario.

stephen j. | Overall Experience |
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Great service. I was very satisfied with my service. The only issue I had was that I could not get into my account online to change my information. A software problem.

dawnelle w. | Overall Experience |
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El cliente no dejó un comentario.

Priscella P.
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El cliente no dejó un comentario.

laurie j. | First Impressions |
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Very kind and professional staff, Kyle was Great. Impressed with the cleanliness of storage facility and the security measures you have in place.

James A.
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El cliente no dejó un comentario.

Scott G. | First Impressions |
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El cliente no dejó un comentario.

Carter K.
Clasificación:

The guts who helped me out were awesome.

Narsireddy A.
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El cliente no dejó un comentario.

DANIEL O.
Clasificación:

These guys are good. They are polite enough.

Richard Geven G.
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El cliente no dejó un comentario.

Jennifer R.
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I was pleased with how easy it was to pick up and return the truck. I was dreading this whole thing but at least it was super easy to get the truck!

Maria L.
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Great customer service

Pennie Q.
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El cliente no dejó un comentario.

ANJEL B.
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El cliente no dejó un comentario.

WALTER F.
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El cliente no dejó un comentario.

Aaron B.
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Mileage is really high. The price of the truck was great.

DAVID C.
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See previous rating.

David C.
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As always too expensive.

Sandra S. | First Impressions |
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El cliente no dejó un comentario.

linda h. | First Impressions |
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This is the only place I use, I have rented from them since 2016 off and on.

Richard V.
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Excellent and professional customer service.

GLENN S.
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this is the best location in Tucson.

Eric G.
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El cliente no dejó un comentario.

Vincent G.
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Best Uhaul location I have ever been to

Donald C.
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El cliente no dejó un comentario.

LUCAS N.
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One of the best locations around town. Keep up the great work.

Deborah H. | Overall Experience |
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Very good job were treated very good and will be using your service again thank for everything

Walter F.
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El cliente no dejó un comentario.

WALTER F.
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Excellent service, very courteous and professional.

Elizabeth H.
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it was great working with the employees at this location, they were all very knowledgeable, professional and pleasant to work with, i will definitely recommend this location to my friends and family.

James G. | Online Move In |
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El cliente no dejó un comentario.

John B.
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El cliente no dejó un comentario.

ROBERT W.
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Courteous employees good product unit out in just few minutes thank you

Lisa L. | First Impressions |
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Always convenient, clean, and high standard of customer service.

Angel F.
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El cliente no dejó un comentario.

James E.
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Delete touchless rental.

Chad D.
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Great service. Friendly an quick.

teresa l. | Overall Experience |
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My daughter is a student at the University of Arizona in Tucson. This is her Junior year. At the end of each school year we have always used this storage facility to store her things during the summer. Each year we have Excellent treatment. Kyle and his staff are AWESOME!!!! We will be back at the end of her school year in June 2021 to store her things again. Thanks again to U-Haul Storage of Alvernon Heights …. from the LaMar Family

Robert R. | Overall Experience |
Clasificación:

When it came to getting the storage unit, after moving with Uhual back to Tucson, Kyle made the process as easy and friendly as could be. I have worked in customer service for 14 years and Kyle is, without a doubt, one of the best employees I have ever had the privilege of working with. He was incredibly efficient and willing to go above and beyond to help with every detail of my move. It is hard to accurately put into a few words on a comment page how easy he made the transition and how appreciative I am for the hard work and obvious expertise he has.

Nadia R.
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El cliente no dejó un comentario.

Carole W. | Overall Experience |
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Kyle and all the staff were very friendly and helpful. Keep up the excellent job!

Theodore S.
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El cliente no dejó un comentario.

LYNN P.
Clasificación:

We made a last minute reservation due to issues with our movers. Walker went above and beyond to make sure we could pick our truck up as soon as possible. It made a huge difference for us and we were grateful for his excellent customer service.

JUDY G.
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El cliente no dejó un comentario.

Kathleen T.
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El cliente no dejó un comentario.

GARRETT Z.
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El cliente no dejó un comentario.

MATTHEW S.
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I appreciate the fast friendly service!

Jeffrey A.
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El cliente no dejó un comentario.

Andrew B. | First Impressions |
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El cliente no dejó un comentario.

Juan L.
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El cliente no dejó un comentario.

shelly W.
Clasificación:

Switched me to a safe trailer

Richard W.
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El cliente no dejó un comentario.

Lori C.
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El cliente no dejó un comentario.

Roger B.
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Very helpful, waiting outside when we arrived.

Fatimah I.
Clasificación:

Kyle and his team are always phenomenal the service is always great here that even though I've moved across town I still prefer this location because I know the service will be amazing. I had a bit of a hiccup with the truck and called Kyle answered right away and made me aware if my options and got me moving. I just wanna thank you guys so much at Alvernon Hights for staying open and maintaining such great service even during a pandemic.

Isaiah F. | First Impressions |
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Tony was a good guy to have at my drop off location explained the storage so Thoroughly showed me everything and I’m only 19 so I don’t know anything so he was a big help

DEBORAH C. | First Impressions |
Clasificación:

My daughter and grandchildren were with me at the storeage unit. There were several street / homeless people loitering on the grounds. One of them accosted us and continually badgered us with in appropriate remarks while we unloaded our U-haul truck into our U-haul storage unit. When I asked the desk clerk if there was a routine security patrol. He remarked that U-haul was not responsible for how people behaved and went on to say they had cameras and alarms to protect the units. Clearly this clerk was more concerned with property damage than customer safety. Things in a unit,are, after all, just things. It seemed to eluded him that there is a customer safety issue here. The clerk was cold and devoid of empathy, or simply obtuse, maybe all those things. Either way the point being a routine security patrol doesn't cost much and would deter the loitering and vagrants from hanging about U-haul grounds. Maybe you could teach some manners, empathy and perhaps constructive thought patterns to the desk clerk, doesn't think much about customer safety.

JOHN M.
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El cliente no dejó un comentario.

Mary H. | Overall Experience |
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El cliente no dejó un comentario.

WILLIAM M.
Clasificación:

easy check out

David L.
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El cliente no dejó un comentario.

KEVIN D.
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The staff are friendly, helpful and professional. I would definitely recommend them to my friends.

MANUEL L.
Clasificación:

Just keep pn doing what your doing.you guys are amazing friendly & very helpful...your location is by far the best

FLYNN P.
Clasificación:

Everything was fine

Gerardo V. | First Impressions |
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El cliente no dejó un comentario.

ROBERT O.
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El cliente no dejó un comentario.

Carla P.
Clasificación:

The truck I was given to rent was awesome and super comfortable. I drove for 2000 miles and it handled all the different road conditions we encountered. Check out and check in was super easy and the service friendly and helpful. There were no hidden surprises, I did get worried about the mileage because of a detour we had to go around but the extra charge for mileage was reasonable and a relief that the price wasn't gouging. Overall an excellent experience.

David B.
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El cliente no dejó un comentario.

Richard N.
Clasificación:

Great drop off. Very helpful staff and the place inside was immaculate. Very clean and organized. You could see the pride in the location.

Jessica D.
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El cliente no dejó un comentario.

CHARLES W.
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El cliente no dejó un comentario.

Mark C. | Overall Experience |
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El cliente no dejó un comentario.

Kayla S. | Overall Experience |
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Great experience! Will definitely be back in the future for any storage needs.

Mark W.
Clasificación:

I reserved the truck 5 weeks in advance, I was supposed to pickup the truck at 8am on the 24th. I was called the day before pickup and was told I couldn't get the truck until 3pm. When I went at 3pm to get it the truck wasn't there. I had to drive 65 miles south to get a truck and then 65 miles back to load it. Then in Texas the tire on the auto hauler i rented to haul my car blew out and ruined the wheel as well. One of the dollies I rented had a piece break off on the first piece of furniture we tried to move with it. All in all its been a pretty bad experience

JEFFREY P.
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El cliente no dejó un comentario.

Jeb S.
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El cliente no dejó un comentario.

STEPHEN M.
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El cliente no dejó un comentario.

Billy W.
Clasificación:

Great customer service and personnel!

Mary H. | First Impressions |
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Very nice staff. They were very helpful in maneuvering our 26’ truck to the storage unit.

Alejandra M.
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El cliente no dejó un comentario.

JASON A.
Clasificación:

Everything was smooth rental was easy and quick , same with drop off

Leslie B. | Overall Experience |
Clasificación:

Very helpful staff! Easy access to indoor units

MONICA S.
Clasificación:

El cliente no dejó un comentario.

Roscoe M.
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El cliente no dejó un comentario.

Michele T.
Clasificación:

El cliente no dejó un comentario.

ROSA V.
Clasificación:

Good customer service

Carole W.
Clasificación:

El cliente no dejó un comentario.

THERESA C.
Clasificación:

This site is always clean well organized and staff is super friendly and helpful.

Vincent G. | Overall Experience |
Clasificación:

Everyone working there is so polite helpful and friendly. Manager Kyle set the tone at this location. The result ? This is the best Uhaul location in the USA. And I have been to many

sharon W. | Overall Experience |
Clasificación:

Loved this climate control space. Easy access with the key card and carts available too.

RALPH D.
Clasificación:

As soon as a truck was available I was called to pick it up.

JOSEPH S.
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Very pleased with your customer service while getting my truck.

Kerry J.
Clasificación:

Fantastic customer service and very friendly staff.

IVONNE R.
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El cliente no dejó un comentario.

DUSTIN P.
Clasificación:

El cliente no dejó un comentario.

IGNACIO R.
Clasificación:

Walker was very helpful and professional in every manner of the transaction.

REBECCA G.
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El cliente no dejó un comentario.

ROBERT H.
Clasificación:

Went perfect!

Charles M.
Clasificación:

El cliente no dejó un comentario.

Chelsea S. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

george c. | First Impressions |
Clasificación:

Increase video surveillance inside building and you'll have a regular fort Knox facility ;) (I've done law enforcement and ran security at multiple military and government contract sites so if you need any advice just ask) ps: Your a very professional guy and doing a great job. Uhaul finally has a facility manager that knows what he is doing and doing it well.

EDWARD H.
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El cliente no dejó un comentario.

MIGDALIA P.
Clasificación:

Excellent location and customer service.

Anthony G.
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El cliente no dejó un comentario.

Tony R.
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El cliente no dejó un comentario.

ALISHIA C.
Clasificación:

I believe I was minorly overcharged but it's ok they were very nice

Meghan M. | Overall Experience |
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El cliente no dejó un comentario.

sharon W. | First Impressions |
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Very helpful staff as we were storing goods prior to a possible evacuation from a wildfire. The local tv news told of UHaul’s disaster relief program. Thank you for a free month. Thus facility is excellent.

NIKOLAUS G.
Clasificación:

Online said they had 15footers but when I got there they didn't soI had to move a size Up and spend more which I did not want to do. Nothing was done or anything.

Josh R.
Clasificación:

El cliente no dejó un comentario.

Annette H. | Overall Experience |
Clasificación:

Love the customer service and the perfect location. Very very clean and would recommend everyone to use uhaul.

Robert V. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

John R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jacqueline W. | First Impressions |
Clasificación:

I really loved everything about my experience from beginning to end. The only thing I am disappointed about is that my indoor storage unit has no ceiling... I am nervous about my belongings being damaged. If there was even mesh on top I would feel slightly better, but the metal grid on top with massive square openings makes me think that creature friends will make their way into my unit. If that was resolved, I would happily and confidently suggest the storage units to anyone.

Katherine B. | First Impressions |
Clasificación:

The person that took my information didn't get my name right so couldn't help me get into my informatioin.

MARISELA H. | Overall Experience |
Clasificación:

A couple times I went in there was nobody upfront waited for almost 30 minutes both times. I had to cancel a U-Haul truck three times and I had emptied out my storage and told them I was moving out and then I got a letter saying rent was due a week after and I moved out of the 2 storages I was in. I need to do better in this area

Tamina B. | Overall Experience |
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El cliente no dejó un comentario.

barbara s. | First Impressions |
Clasificación:

My experience with U-Haul was great. I was at another storage for 9 months that I hated. I only move my stuff there yesterday. I love it there already. Everyone is so nice and polite. Ii wouldn't recommend the other storage I was in before to anyone but I would recommend U-Haul to everyone Thanks for everything... Stay safe. Barbara Sale

Tamberlyn H. | First Impressions |
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Went very well for me but there was 4 customers waiting by the time I completed my transaction. I believe he was working alone, I would suggest some help

Maria T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tyler G. | First Impressions |
Clasificación:

Kyle was patient and provided excellent service.

CONSTANCE P. | First Impressions |
Clasificación:

The folks at the uhaul were very nice. I love this new center.

Teresa W. | First Impressions |
Clasificación:

Excellent service, convenient location, knowledgeable staff, and overall great experience. Thanks guys!

Maria L. | First Impressions |
Clasificación:

Honestly the best service Ive had. Well informed efficient and professional. Gotta love it :)

Jean O. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Vincent P. | Overall Experience |
Clasificación:

Uhaul has always been great to us, the staff is very helpful and friendly. I would definitely recommend you guys to a friends family and anybody on the planet , thank you team for the best storage experience. You had us covered like a u-haul.

Debra F. | First Impressions |
Clasificación:

Both employees working on 4/12/20 were very friendly and efficient they deserve to be acknowledged thank you

Francis A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Nancy E. | Overall Experience |
Clasificación:

Kyle, our manager at the Alvernon location in Tucson, is just excellent. Helpful, friendly, professional. Would recommend without hesitation.

MONICA S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kelly B. | Online Move In |
Clasificación:

The staff was wonderful. We had issues with the security card and it was quickly fixed. We had contact with 3 different employees while moving in over two days. They were all very nice and helpful.

NICHOLAS S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

jenny w. | Overall Experience |
Clasificación:

This is a great storage place with very friendly, helpful people.

FRANKLYN T. | First Impressions |
Clasificación:

The experience with telephone support and the the in-store member, Klay were all very good customer experiences. They were all professional, efficient and friendl.

Alex O. | Overall Experience |
Clasificación:

Thank you for a great staff and excellent facilities.

michael s. | First Impressions |
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I have give compliments to the staff for being so friendly and courteous.

stephen j. | First Impressions |
Clasificación:

Fast, friendly and very accommodating

Wendy H. | Overall Experience |
Clasificación:

The UHaul staff was always very friendly and able to assist us when needed.

Vincent G. | First Impressions |
Clasificación:

This is the best run Uhaul location in the USA. Managment at this location is top level. Glad I found this place

Barry M. | First Impressions |
Clasificación:

Very accommodating and pleasant to deal with made a stressful weekend a little less so Thank you guys so much

Sherry S. | Overall Experience |
Clasificación:

Kyle was extremely helpful. He went out of his way to help me solve an issue. It was refreshing to have someone so willing to assist me. Thanks Kyle! I appreciate you!

CHERIE D. | First Impressions |
Clasificación:

EXCELLENT Staff, EXCELLENT Customer Service, EXCELLENT Facilities! 5 STAR +++++ BEST experience I have had with any storage facility, including other Uhaul sites. THANK YOU for all you do!!!!!!!!!!!!

Randy Y. | Overall Experience |
Clasificación:

UHAUL WAS GOOD AT ONE TIME BUT NOW THEY CHARGE STUPID RATES FOR EVERY LITTLE THING. ITS ALL ABOUT THE MONEY NOT THE CUSTOMER AT UHAUL!!

Felicia B. | Overall Experience |
Clasificación:

THE COURTEOUSNESS OF STAFF AND TRUCK RENTAL WERE GREAT!! EVERYONE WHO WAS THERE WORKED ABOVE AND BEYOND TO HELP ME. VERY GREAT PRICES TOO

George E. | Overall Experience |
Clasificación:

Particularly great staff. Always helpful and positive.

Greta C. | First Impressions |
Clasificación:

Have no problems with U-haul very helpful answered all my questions.

Jeremy B. | Overall Experience |
Clasificación:

The manager (Kyle Wright) took excellent care of me. I would absolutely recommend this Uhaul location to others. Because of great service received I recently rented a Sprinter van from this location.

James T. | Overall Experience |
Clasificación:

No issues whatsoever with the service received from this location.

john Y. | First Impressions |
Clasificación:

Great

leslie B. | Overall Experience |
Clasificación:

No issues, fast service

Richard B. | Overall Experience |
Clasificación:

I moved across the country and utilized this storage. It was great! Thank you, U-Haul!

Norma J. | Overall Experience |
Clasificación:

I love it

Lisa M. | First Impressions |
Clasificación:

They were courteous., friendly and professional.. They both went up and beyond the call. I was a mess but they made me feel welcomed. Thank you

Jeff D. | Overall Experience |
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This place was great! Everyone was nice and went beyond helpful. Good people.

Frank B. | First Impressions |
Clasificación:

Work people were very helpful. The facility is clean.

WILLIAM GILBERT B. | Overall Experience |
Clasificación:

The facility was safe and secure. Great place to store my furniture.

gary p. | Overall Experience |
Clasificación:

Requeted a climate control but aasigned a non climate unit.

EARBY R. | First Impressions |
Clasificación:

Service was amazing!!

Vipul K. | Overall Experience |
Clasificación:

The staff was friendly and helpful.

Paul S. | First Impressions |
Clasificación:

Staff are rated as Excellent. The storage facility is clean. However, 1. only 2 carts available for all customers 2. only 1 door to to the facility, my locker is in the back-long walk

Shaina D. | First Impressions |
Clasificación:

Great customer service!!!

Michael K. | Overall Experience |
Clasificación:

There is riff raff that hang around the units sometimes.

GLENN D. | Overall Experience |
Clasificación:

Staff was friendly and professional. Helped me out a lot. Would recommend using Uhaul storage for your needs.

Michelle S. | Overall Experience |
Clasificación:

U haul was great. I will definitely return for services in the future if needed!!!

sam H. | Overall Experience |
Clasificación:

Love the staff , very helpful

sam H. | First Impressions |
Clasificación:

Love the service like family

mary a. | Overall Experience |
Clasificación:

Great facility ! Wonderful service I recommend it!

Peter S. | Overall Experience |
Clasificación:

Very helpful customer service

KATHLEEN P. | Overall Experience |
Clasificación:

Nice facility - still new but kept up over the past year. Thank you.

Angel P. | First Impressions |
Clasificación:

These Guys Where Awesome.! Help My mom an i with a Box truck and Storage place. THANKS GUYS.

frank c. | Overall Experience |
Clasificación:

Keep doing what you’re doing!

Juliet C. | First Impressions |
Clasificación:

Walker was great! If he’s not a manager, he should be!

mary a. | First Impressions |
Clasificación:

Great service and friendly employees

John V. | Overall Experience |
Clasificación:

All the reps were friendly and helpful.

Nancy E. | First Impressions |
Clasificación:

Great...friendly people, nice facility!

Gina M. | First Impressions |
Clasificación:

Easy and quick

Devyn B. | First Impressions |
Clasificación:

Kyle Wright is awesome. He handled our snafu very well and got us sorted out quickly and easily. He’s a true asset.

Deana F. | First Impressions |
Clasificación:

Very helpful, super easy and convenient! Loved the cleanliness of the facilities and the van! Definitely will be back and will refer you to my friends.

Holly E. | First Impressions |
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Great customer service!

Sandra L. | First Impressions |
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Kyle and Gary gave me amazing customer service! They were incredibly accommodating and friendly. The storage facility is clean and safe. Would recommend to anyone.

MELANIE D. | Overall Experience |
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Concerned about people and their dogs living in units.

steve t. | First Impressions |
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Kyle, the General Manager, was awesome and so was another employee. They were quick to serve us and were respectful, knowledgeable, and helpful. Best U-haul place and experience I've ever had.

Becky G. | First Impressions |
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Walker was very helpful with all the information I needed. Thank you.

Lita R. | Overall Experience |
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Kyle, Nico and every employee I met went above and beyond to assist me with my questions, my concerns and even accompanied me to the unit to explain and clarify any questions or doubts I had!

Keionte W. | First Impressions |
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Very professional and clean. The free use of carts is also a bonus.

Wayne B. | First Impressions |
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Every staff person I encountered was friendly and helpful.

Thomas J. | Overall Experience |
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My only criticism is that it's seemingly impossible to reach the actual store by phone. Many times I had questions specific to that location, & could only reach a nonlocal agent, who couldn't help me.

Alex A. | Overall Experience |
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All staff is great!

Hong Z. | Overall Experience |
Clasificación:

good

ELAINE L. | Overall Experience |
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Great location

Kelley g. | First Impressions |
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Great customer service

Steven J. | First Impressions |
Clasificación:

Very friendly and helpful

patricia f. | First Impressions |
Clasificación:

Great place

karla a. | First Impressions |
Clasificación:

great customer service!

Maureen S. | Overall Experience |
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Move out employee very helpful and polite. Excellent customer service

Vicki B. | Overall Experience |
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Clean, friendly employees

Jacklin W. | First Impressions |
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Good customer service

paula B. | First Impressions |
Clasificación:

Tony was very nice, professional and he answered all my questions.

GLENN D. | First Impressions |
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Staff was very friendly and professional. Would definitely use Uhaul trucks and storage again.

Dwayne S. | First Impressions |
Clasificación:

Very friendly service!

arthur j. | Overall Experience |
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Great staff especially Gary who I have dealt with in the past. This location is one of the best U Haul facilities I have done business with over the many years I have been a U Haul customer.

Alvaro S. | Overall Experience |
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Staff was awesome

Lupe O. | Overall Experience |
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Your staff were always helpful and courteous

Shanti M. | Reservation |
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very helpful

Orest M. | Overall Experience |
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Completely disgusted. After being attacked and rental stolen, after 30days I found out about a storage unit I was now being charged for. Tried to get help but no luck. Lost everything again

Elzy G. | Reservation |
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All the employees where professional, attentive and courteous. The facilities were very clean and newer.

MARKEISIA V. | Overall Experience |
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Uhaul of Alvernon-Way exhibited excellent customer service from the beginning. The friendly staff and the secure facilities made a very difficult move from my house less stressful.

Martin L. | Reservation |
Clasificación:

The employees were very helpful, friendly and courteous.

pamala b. | Overall Experience |
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This facility was really great, starting with renting my truck, then getting the perfect storage unit that was spotless, buying my lock on site, and also they communicated promptly and are pleasant.

Rosa O. | Overall Experience |
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Good facility overall. Access hours worked well.

Steven M. | Reservation |
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Big smiles and friendly warm service. Great Job

sabrina a. | Overall Experience |
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Very friendly staff, convient hours and very secure location. I felt safe and secure every time I went. I never worried about anything happening to my possessions. I would recommend it to anyone!

Shanley T. | Overall Experience |
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Loved the "free box" box in the lobby, and the return-unused-box option. How about a lock rental option too? Getting auto pay set up was a hiccup, but was resolved quickly and easily by friendly staff

Thomas S. | Reservation |
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L

nerissa u. | Overall Experience |
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Staff very professional and helpful!

Thea Katrina P. | Overall Experience |
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Great service!

Teresa L. | Overall Experience |
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Very Good Service, Making my daughters move to the University of Arizona a pleasant success. U-Haul employee was very polite. He gave well wishes to my daughter who will be a freshman at U of A.

Ralph S. | Reservation |
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Super friendly, excellant rates!! Generally very informative, really good experience.

Michelle n. | Overall Experience |
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Walker was very pleasant and helpful great customer service .

Bonita G. | Overall Experience |
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no comments

Alex A. | Reservation |
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Manager Jayson was super helpful, knowledgeable, and had great customer service.

Michael B. | Overall Experience |
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easy check out, easy trailer rental with promotion included. Only one in the city to give me a usable unit with my 1 way. real good

Carlos K. | Overall Experience |
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The staff was polite and professional and both getting and moving out of the storage was quick and easy. Thank you for the excellent service

LInda H. | Overall Experience |
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The facility was always clean and well maintained. The employees who I have interacted with were always very friendly.

daniel G. | Overall Experience |
Clasificación:

Staff was always helpful

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