Customer Reviews for U-Haul Moving & Storage of 48 & Vine

8,258 reviews

740 N 48th St   Lincoln, NE 68504
(@ Vine)

(402) 466-8135

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(402) 466-8135

740 N 48th St
Lincoln, NE 68504
(@ Vine)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Narasimhan J 
Rating:
5.0

Customer did not leave a comment.

Phillip W 
Rating:
4.0

Customer did not leave a comment.

Darcy H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathon W 
Rating:
5.0

Customer did not leave a comment.

Kaden G 
Rating:
4.0

Customer did not leave a comment.

Kevin B 
Rating:
4.0

Customer did not leave a comment.

Andrew S 
Rating:
5.0

Store manager and her team always friendly and helpful. Enjoyed all their support

Charles G  |  Overall Experience 
Rating:
4.0

Friendly customer service and really helpful staff!

Adil K 
Rating:
5.0

Customer did not leave a comment.

Jason F 
Rating:
4.0

Customer did not leave a comment.

Meg R 
Rating:
5.0

Customer did not leave a comment.

Joseph W  |  Overall Experience 
Rating:
5.0

You we're friendly and quick. I was surprised how easy this was. Thank you for such a great experience.

Melody H 
Rating:
5.0

Customer did not leave a comment.

David T 
Rating:
5.0

Customer did not leave a comment.

KARLENE J  |  First Impressions 
Rating:
5.0

Disappointed the size truck ordered was unavailable but they upgraded to a larger size to accommodate.

Connie L 
Rating:
5.0

Everything worked well I should've checked the weather beforehand had to have for a few more days than I thought I would

KARA A 
Rating:
5.0

Very nice and they did a great job 💯

John D 
Rating:
5.0

Great trailer.even better price.made my harley move so easy.

Fred A 
Rating:
5.0

Excellent experience! Everyone that I dealt with at this U-Haul location was friendly and knowledgeable, and the equipment was exactly what I needed. Pick up and return went smoothly. No complaints!!

Mike R 
Rating:
5.0

The gentleman who waited on me was very professional and friendly. He told care of my request and l will for come back to your location.

Don N 
Rating:
5.0

Customer did not leave a comment.

Pam B 
Rating:
4.0

Customer did not leave a comment.

Christal H 
Rating:
4.0

The ramp was broken. Look like the U-Haul had went through some accident on the front bumper.

TIMOTHY D 
Rating:
5.0

Customer did not leave a comment.

luis a 
Rating:
2.0

First off, it took us two weeks to get this trailer. I tried to reserve a car dolly and was repeatedly told that the "car towing and the car being towed were not compatible" which is fine, but no one could explain to me why. It turned out the issue was that the car being towed was rear-wheel drive and that no car was going to be able to tow it with the tow dolly. Once we figured that out we were able to move forward with problem solving. When we arrived to pick up the car trailer, the staff did not know how to hook up a trailer. My husband showed him and did most of the work. The way the trailer was parked, we had to physically pull it away from a concrete berm in order to hook it up. As soon as we had it hooked up another staff came out and told us that this was the wrong trailer and we had to unhook it and do the same silly thing all over again with the trailer next to it. When we returned we pulled into the return lane and the same staff that didn't know how to hook up a trailer was standing there. He literally looked at us and walked away. We waited a few minutes and then I went inside to see him leaving for the day. No one was aware we were waiting outside. The mood of the entire store was overwhelmingly unhappy. Not one smile or even welcoming person. I'm not looking for perky, but I truly felt like I was just a hassle to them. At least a splash of customer service. Then the U-Haul website, it's awful. Quit trying to upsell every item you have before someone can check out. I do not need moving boxes or a hand dolly to go with my car trailer. I had a very hard time maneuvering the site and finding what information I needed to know (hitch size, weight restrictions, straps/chains provided vs what needs to be rented). As stated above, no idea why I was unable to rent that dolly until I read through the pamphlet I was given after the rental of the car trailer as confirmed. When I was in the store picking up, a link was automatically sent to me with "important information on your rental" but when I went to the link it was just the home page and I was unable to find anything in the menu pointing me to that important information. All in all it was a mess and I will avoid renting with U-Haul when possible. The trailer did work fine and was in good condition. The people on the help line were friendly but not helpful.

amy m 
Rating:
5.0

Customer did not leave a comment.

Lana S 
Rating:
4.0

Customer did not leave a comment.

Meghan G 
Rating:
5.0

Customer did not leave a comment.

Michelle F 
Rating:
5.0

The team in the morning when I arrived to pick up the trailer was very helpful and friendly. The team in the afternoon when I dropped off the trailer were Amazing ! They helped me and went above and beyond to help me!

Jim L 
Rating:
4.0

Fix gate to storage area so it's more secure.

Dianne R 
Rating:
5.0

Great service and location.

William B 
Rating:
2.0

Make it very clear about your fee for wrong drop off location. And get a better GM she was rude kept interrupting me and I had to basically do her job for her cuz the math was not added up and when I asked about it she was so rude and condescending as if I could not comprehend what she was saying when in the end she realized the math was off so I asked for receipts only to find out I still got overly charged!!!!

Shinesta S 
Rating:
5.0

Customer did not leave a comment.

lorraine p  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jorge M  |  Overall Experience 
Rating:
5.0

Keep up your focus on quick, efficient service. I love U-Haul and will continue to use you whenever I need moving equipment.

James U 
Rating:
4.0

It would really help to have the trucks completely full of fuel when picked up. I had a tank that was 5/8th full and returned it with 3/4 of a tank. Basically, I gave you a 1/4 tank of gas for nothing. If the tank is full, I can return it full and I am not giving away gas at $3.30 a gallon. My truck was not swept out when I picked it up either, so I swept it out before I started.

Brian F 
Rating:
4.0

Customer did not leave a comment.

ken c 
Rating:
5.0

N/a

Seth G 
Rating:
5.0

Customer did not leave a comment.

Brenda K 
Rating:
5.0

Customer did not leave a comment.

Henri P 
Rating:
5.0

Customer did not leave a comment.

William D 
Rating:
5.0

We have used this facility for all our moves and needs. On-site team always helpful and professional

Charles G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria v 
Rating:
4.0

Customer did not leave a comment.

Karen W 
Rating:
4.0

Customer did not leave a comment.

Karen H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brittany C 
Rating:
5.0

The lady who is the GM was incredible I had a house fire and lost a lot of my belongings. She made me feel heard. She was also very kind and made me feel comfortable. I really appreciated her kindness at that moment

KATRINA S  |  Overall Experience 
Rating:
5.0

Everything went smoothly- from pickup to dropoff. The truck performed as expected.

Mark B 
Rating:
2.0

Should have better customer service and interactions

Zach M 
Rating:
4.0

Check out was good. The truck ran well. The check in was great!

TROY C 
Rating:
5.0

Customer did not leave a comment.

Brenda P 
Rating:
5.0

Everything was good. Staff was friendly and helpful. No problems.

Kelly C 
Rating:
4.0

Efficient staff and happy they are open on Sunday. Lots of equipment available from this location.

Stacy A 
Rating:
3.0

Picked up the uhaul and there was only a little over a quarter tank. Considering I had to move to omaha this was frustrating because I barely had enough gas to get there. Suggest that you guys leave a full tank. Also, was charged for not having it at the exact same level, which could've been avoided if the truck had a full tank to begin with.

Trevon S 
Rating:
5.0

When dropping off the trailer, the sign said to stay in the car but was left a long time wondering if anybody knew I was there. Some form of notification that I was there would be nice.

ROB W 
Rating:
5.0

Customer did not leave a comment.

john C 
Rating:
5.0

Great customer service and so easy to rent and get on our way.

Tonya S 
Rating:
5.0

Customer did not leave a comment.

Diane S 
Rating:
4.0

Customer did not leave a comment.

John T 
Rating:
4.0

Customer did not leave a comment.

sandra w 
Rating:
5.0

Thank you

Howard Z 
Rating:
5.0

Customer did not leave a comment.

richard w 
Rating:
5.0

Customer did not leave a comment.

Cynthia T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kelly c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacobbe P 
Rating:
5.0

Customer did not leave a comment.

Diane S 
Rating:
5.0

Customer did not leave a comment.

Thomas J 
Rating:
5.0

Customer did not leave a comment.

Amy M 
Rating:
5.0

Staff members have been very kind

brandon s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebekah M 
Rating:
5.0

Quiero saber cua do reembolsará mis 25 dolares por entregar el equipo limpio y en bien estado

mario m 
Rating:
5.0

Customer did not leave a comment.

RODNEY G 
Rating:
2.0

Front desk clerk was rude, your location clearly has a restroom, but customers are not allowed to use it?? What kind of customer support does that provide? I understand that having a public restroom would not be something I would present but nothing for a paying customer?

Brandon B 
Rating:
4.0

I found out this morning that my appointment had been moved an hour earlier than my reservation. It would have been nice to be notified of the change.

Brad B 
Rating:
3.0

Customer did not leave a comment.

Tyson S 
Rating:
5.0

The staff was great !!!!

Kevin O 
Rating:
5.0

Customer did not leave a comment.

Millard V 
Rating:
5.0

Customer did not leave a comment.

Emerald B 
Rating:
4.0

No improvements, it was good!

RON G 
Rating:
4.0

Customer did not leave a comment.

Cindy L 
Rating:
5.0

Customer did not leave a comment.

Pierce I 
Rating:
4.0

Don't make it so confusing, sent me to one pickup location without a code for the key, then back to original location for the pickup... just unnecessary

Brent K 
Rating:
5.0

Customer did not leave a comment.

George H 
Rating:
4.0

Customer did not leave a comment.

Seth B 
Rating:
5.0

Make sure that the other employees work just as hard and efficiently as Mr. Gomez, because he was the best employee I have worked with in quite a while.

DeVon B 
Rating:
4.0

Customer did not leave a comment.

Beth M 
Rating:
5.0

Very respectful and professional.

Melissa A 
Rating:
5.0

Customer did not leave a comment.

Jody B 
Rating:
5.0

Customer did not leave a comment.

Gordon K 
Rating:
3.0

Not specific to just this location, but I was looking to rent a cargo van or pickup truck closer to where I was hauling items. However, there was not a location close to that, so I had to pay a lot more in extra miles. Additionally, I had trouble finding the tank size of my vehicle to determine how much gas to fill up, and I filled more than needed. Also, the U-Haul app did not work for picking up my vehicle, so I had to use the web browser version.

Jared J 
Rating:
5.0

Keep it up

Todd F 
Rating:
1.0

I told the representative I did not want to add insurance - looking at my invoice he added it anyways. He told me I had until Wednesday night for return - I dropped off Wednesday and was charges an extra day. Would it be too much to ask to follow through with the information I was given?

Michael C 
Rating:
5.0

The customer service rep was courteous and helpful.

Nirosh A 
Rating:
4.0

Gomez was very accommodating and very respectful. A+

Michael B 
Rating:
5.0

Customer did not leave a comment.

DERAAK C  |  First Impressions 
Rating:
5.0

One hickup was 24/7 check out. This did not work for me and I was little frustreted. Buit it all worked okj by end of the day.

ketan p 
Rating:
5.0

Very nice shop, very helpful staff. Great service. Thanks.

James S 
Rating:
4.0

Customer did not leave a comment.

Mike H 
Rating:
5.0

Everything was great except getting charged extra for fuel. I drove the vehicle 22 miles. I did not fill it back up. I was charged for 5 gallons of fuel. I get it. I didn't fill it, but I sure as hell did not use 5 gallons in 22 miles. Honestly, the U-haul was cheaper than I expected it to be. If the fuel cost was baked into the price upfront instead of added on later, I wouldn't have even been mad. Incredible value overall, but seeing the itemized charges upset me a little FWIW

Michael G 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

Customer did not leave a comment.

Derek M 
Rating:
3.0

Why are the employees here so rude??? Not our first experience with this location, and they are jerks. How is it UHaul allows this? When we dropped the rental trailer off, the attendant was unhappy, was rude, unhooked the trailer and slammed it on the ground. He then walked away without saying anything like - I'll get your receipt, you're good to go.... I had to stop him to find out what we are supposed to do next. I don't like UHaul because if this. And I don't ever want to rent from you again!!!!

Ronald M 
Rating:
5.0

Customer did not leave a comment.

paul b 
Rating:
5.0

Customer did not leave a comment.

Rachel D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

James T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric B 
Rating:
4.0

Customer did not leave a comment.

MIRANDA C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Z 
Rating:
5.0

Customer did not leave a comment.

Joel G 
Rating:
4.0

Customer did not leave a comment.

Tom P 
Rating:
5.0

Customer did not leave a comment.

Dan W 
Rating:
5.0

The employee that helped me was polite and knowledgeable. Went above and beyond.

Samantha S 
Rating:
4.0

Customer did not leave a comment.

William S 
Rating:
4.0

Overall, it was a good experience. The after hours return was a bit problematic in that the app did not function really well.

Corey B 
Rating:
5.0

Customer did not leave a comment.

christine g 
Rating:
5.0

Customer did not leave a comment.

Esihle L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John H  |  First Impressions 
Rating:
5.0

The staff and manager at the 740 N. 48th Street, Lincoln, NE location has consistently provided excellent service during each visit. This locations staff and manager are AAA+, knowledgeable, helpful, and assisted in and prompt and friendly manner when selecting the perfect storage unit. They have never failed to provide an outstanding customer experience. I highly recommend this location to anyone in need of storage solutions. :)

mandy r  |  First Impressions 
Rating:
5.0

Your location has phenomenal customer service and we’re very helpful and sweet. I appreciate it the process was smooth. Thank you. 😊

andre h  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MICHAEL D  |  First Impressions 
Rating:
3.0

Super expensive and tons of mice

Lesley Z  |  Overall Experience 
Rating:
5.0

Over 30+ years as a U-Haul customer and this location and team are the best of the best. The truly reflect U-Haul's goal of great customer service and moving equipment at a fair and reasonable price. One could not ask for a better customer experience and their commitment to such is unmatched. They make moving a little less stressful and always offer a helpful and and welcoming smile when you arrive.

Samuel H  |  Overall Experience 
Rating:
4.0

Your staff were helpful.

FRANK K  |  First Impressions 
Rating:
5.0

One could not ask for better customer service and professionalism from a location. This location's staff and management are A+ in providing expedient, courteous, and quality service and support when you store or lease a trucks and trailers. Always has been my absolute favorite go to location for moving supplies and rentals. They never let you down.

Samuel H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin M  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

cornelle l  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bo S  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Daniel K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shana A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mandy r  |  First Impressions 
Rating:
5.0

The boys that you employ on N. 48th and vine street in Lincoln Nebraska are all very kind, helpful and knowledgeable. Thank them for me, Shelli Stoeckinger .

Shelly S  |  Overall Experience 
Rating:
5.0

Thank you so much.

Cheree W  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

REBEKAH B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

zhengkai w  |  First Impressions 
Rating:
1.0

Was told I could pick the location to return rental. Then got emails and phone calls telling me I had to return it way across town. Was in northeast area and I was told it needed to be returned to south lincoln. called the 800 number because the office was closed and they said turn it in to the location closest to you. then got another call saying no a customer in South Lincoln was expecting the truck I rented there so they could rent it. I was told that I had until Tuesday to return the truck but was hounded to return it on monday. Causing stress had job interview on monday and was not happy about all the drama and stress

Lawrence W  |  First Impressions 
Rating:
5.0

No problems at all,staff was very friendly

michael c  |  Overall Experience 
Rating:
1.0

Poor experience cause I told them I was moving out, turned in my key fob and they charged me $500 saying I was 2 months behind. Then sent a letter saying they were auctioning my unit which is fine since I left it empty and clean.

cliff k  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Orianna H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dale F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Verena C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nickolas E  |  Overall Experience 
Rating:
5.0

Am very grateful there is a company like yours. R. Weddell

Rose W  |  Overall Experience 
Rating:
5.0

Anyone I ever delt with there was always very nice and helpful.

Jerry D  |  Overall Experience 
Rating:
5.0

Anthony at location 48th and Holdrege in lincoln,ne was so amazing and so helpful.

melissa I  |  Overall Experience 
Rating:
3.0

The Uhaul trucks are the only "negative " issue i can think of. (Which wasnt an issue just kind of in the way)

Nickolas E  |  Online Move In 
Rating:
5.0

The Guy’s that helped me were Great! Appreciate them!

Dawn B  |  First Impressions 
Rating:
4.0

Great experience as always. Thank you for all your help

Keith A  |  Overall Experience 
Rating:
3.0

Main reason I would not recommend this to anyone is the price. There were some other minor issues but they were as much my fault as theirs.

David H  |  Overall Experience 
Rating:
5.0

Breana, Israel and Xavier, thank you. You guys rock!

Keith A  |  First Impressions 
Rating:
5.0

Great experience and attentive staff with prompt and courteous service.

Samuel H  |  Overall Experience 
Rating:
5.0

Jacob is wonderful!

Amy R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glenda M  |  Overall Experience 
Rating:
5.0

From start to finish, reserving a truck in SD to the storage facility in Lincoln Ne, I was totally pleased and would highly recommend Uhaul for all your hauling and storage needs, and would use again if the need arises. A++ Thank You!

Christine W  |  Overall Experience 
Rating:
5.0

Great Staff & Location!

Samuel H  |  Overall Experience 
Rating:
5.0

Good experience and great location.

Samuel H  |  First Impressions 
Rating:
4.0

Overall great location, great staff, and good value. I dropped my rating due to the unfortunate change from 24-hour access to 6a-10p at my current location. Although I respect a facilities management to make changes to policies and services, a 30-60 day advanced posted notice in-store would assist current and prospective clients make reasonable adjustments. I respectfully request that a posted notice of "Not a 24-Hour Access Facility be publicly displayed.

Samuel H  |  First Impressions 
Rating:
5.0

Outstanding customer service, helpful, and friendly!!!!

Juli H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Julian F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey F  |  First Impressions 
Rating:
5.0

I would like to thank the GM Ms. Breanna and staff for the outstanding customer service and providing a clean, secure, and a value priced place to store my personal property and that of my families. Keep up the great work as we all know you will, because you're AWESOME! :)

Samuel H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Omran M  |  Overall Experience 
Rating:
5.0

The staff was excellent and move-in was a breeze.

Louis F  |  First Impressions 
Rating:
3.0

The space between storage units has trucks and trailers in the way making it almost impossible to move around freely without having to back up and pull forward etc...

Jennifer L  |  First Impressions 
Rating:
2.0

Mice got in and ruined a couple of my things. Everything else was fine

Chase O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corey F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

monika w  |  Overall Experience 
Rating:
5.0

This location has provided years of outstanding service to its customers. Friendly and prompt customer service with clean vehicles and storage units. Can't say thanks enough for all they do for their customers.

Samuel H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ella C  |  First Impressions 
Rating:
4.0

Mice got into the unit. I only had it for 10 months but there was poop on everything and some blankets got chewed on.

Emily S  |  Overall Experience 
Rating:
5.0

Simply outstanding service and location. Great team and the GM has made sure that customers satisfaction is always priority #1. Can't say thanks enough for best service in the area.

Samuel H  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Sheila S  |  Overall Experience 
Rating:
3.0

Reason why I feel uhaul needs to put more care in people stuffs I found lot rat poop in my boxes some damage s it I end trow it

Daysi S  |  Overall Experience 
Rating:
1.0

Ive been in this place for a while now and was trying to get ny belongs in june and had paid it up and i was told i still owe money after review that they were billing me to months at a time and they still haven't look into it after calling corp and no one has got back to me yet

LaDonna B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan S  |  Overall Experience 
Rating:
5.0

The staff was very helpful. We unloaded into a storage unit on a Sunday and cleaned out unit on a Sunday 3 months later. There were always staff available to help with gate, questions and truck return. Also, our original contract was to drop off truck at different U-Haul location in Lincoln and I asked if we could leave truck at U-Haul storage rental location and they said "yes, no problem".

STEVE K  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful, a very nice experience as the staff worked with me to fix any issues that I had. Nice experience and peace of mind while I needed to store my items from my recent move.

Richard H  |  Overall Experience 
Rating:
5.0

kinda spendy but nice

MICHAEL O  |  Overall Experience 
Rating:
5.0

Outstanding customer service, quality, and value. When you work with the best you life and job are much easier. Top notch in every way and if you want a great customer experience then this location will exceed your expectations in every way.

Samuel H  |  First Impressions 
Rating:
1.0

My storage unit was paid up for the month and you guys put your own lock on it locked me out. Also a lot of my property was destroyed due to the infestation of mice in your storage units.

Angela M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abdelawad A  |  First Impressions 
Rating:
3.0

Too many mouse droppings in every box we had in there,please start putting mouse bait down....or more bait to kill mice thank you....

Dale S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie M  |  First Impressions 
Rating:
5.0

Great location and great management and staff. Overall a positive experience and only a few times doors may bind or not stay open. Overall clean and well maintained location with competitive pricing structure. Central location adds to its appeal and can't bet the great service this team provides to its customers consistently. By far the one of if not the best location in Lincoln.

Samuel H  |  Overall Experience 
Rating:
5.0

I would rank this location one the best in Nebraska for customer service and customer care. They work hard to provide the best service possible to their customers. This location is prompt to address any needs or concerns, and they work hard to turn around a not so good experience into a great experience. Units are clean and prices are competitive. A big shout out to the management and staff at this location. Great Job!

Samuel H  |  Overall Experience 
Rating:
5.0

This location does a good job at promptly making units available and great staff!

Samuel H  |  Overall Experience 
Rating:
5.0

This location takes an extra effort to assist and promptly server their customers. Trucks are clean and the staff does an exceptional job in insuring a quality customer experience. Simply the best!

Samuel H  |  First Impressions 
Rating:
5.0

Friendly helpful staff and well maintained facility

Patrick B  |  Overall Experience 
Rating:
5.0

Great people that gave us amazing service! Would definitely recommend.

Michael P  |  Overall Experience 
Rating:
5.0

Everything was smooth and well organized. I love it. Would recommend to everyone who in needs of the service. U-HAUL is the best I’ve ever experienced. The staffs are very nice and very helpful.from the beginning to the end .

Hoang D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reginald b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole A  |  Overall Experience 
Rating:
5.0

Sometimes we as customers don't always get it right or provide the right information. The staff and management at this location have been exceptional and continue to work in a professional and courteous manner when the customer has to modify their rental request. The have been most patient with multiple changes needed and I can't say thanks enough. Simply outstanding service and value.

Samuel H  |  Overall Experience 
Rating:
5.0

If your looking for prompt and courteous service and a good value this is the location you want to work with. The staff goes out of their way to make your visit timely and friendly.

Samuel H  |  Overall Experience 
Rating:
5.0

If you need great service and great location you found it. Always have had friendly and professional experience from the staff and management at this location. Keep up the great work!

Samuel H  |  Overall Experience 
Rating:
5.0

Great location and staff as well as prompt and courteous service.

Samuel H  |  Overall Experience 
Rating:
2.0

All my belongings were infested with mice because the facility is a filthy dump. Thanks for grossing me out Uhaul.

Monica K  |  Overall Experience 
Rating:
5.0

check in and check out of truck was very smooth. Thanks!

STEVE K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher H  |  Online Move In 
Rating:
3.0

Although my storage unit leaked from the ceiling and insulation was falling apart and the gate was always broken and there was trash everywhere, the manager Brenna was amazing and she deserves a raise. She runs circles around the men who work under her and she is the only one I wanted to communicate with. When the gate was broken I went inside to ask one of the guys to open it for me, and he said, “Sure it will give me something to do.” How about go clean up the trash all over the property everywhere? Seriously Breanna was a blessing.

jennifer s  |  Overall Experience 
Rating:
5.0

Friendly efficient staff and clean facility.

Patrick B  |  First Impressions 
Rating:
2.0

Rats all over the place. Overheard door was not working.

karen j  |  Overall Experience 
Rating:
5.0

The truck had defects that were not charged against me. Breanna Extra time to move out, on their Grace & Patience. Closer on Friday 10 June {unknown} The remaining staff are also congenial to the customers, Thank You everyone, nice job Breanna wrangling the troops, keep up the good work. Darrell Pavey

Darrell P  |  Overall Experience 
Rating:
1.0

Storage had mice !! Rat droppings made nest in our clothes !! Would never recommend uhaul storage!! U haul truck on point !! Ver