Absolutely best service in town, from the GM of the location to the Brown shirts! Chris Was the best help hands down! I offered to tip him and he would not accept it instead he told me he's doing his job and he's honored to be able to help! You don't find honest customer service anymore and that's what won me over forsure! Kevin Chambers Keep up the great work.CHRISTOPHER T.
Customer Reviews for U-Haul Moving & Storage at Wilma Rudolph
Clarksville, TN 37040
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This is the only location I'm even happy with spending our money at, and our company spends a lot!!! Keep up the great work! (PRESTIGIOUS MOVING SERVICES)AGEE G.
El cliente no dejó un comentario.THERESAMARIE C.
El cliente no dejó un comentario.Corey M.
El cliente no dejó un comentario.Mark H.
I had to point out to the person hooking up the equipment that the safety chain for the car on the dolly was broken. More knowledge about what everything is for on the equipment would be good.MARK R.
El cliente no dejó un comentario.CHUL WAN P.
Very friendly staffKIMBERLY B.
The staff was amazing!!!!!!!!!! Just wonderful and helpful and patient and truly kind!!!!!Tiffany R.
El cliente no dejó un comentario.Marcos G.
Nothing -- Service was exceptional, and ALL of the employees were super helpful and friendly. I loved that they acted as a team and helped each other out! (We dealt with a major U-Haul dealer near downtown Clarksville a year ago and had a terrible experience with a lazy employee who didn't even have his shoes on all the way, and we couldn't believe what a difference the Wilma Rudolph Rd U-Haul staff were this past week in comparison! 5 stars by Wilma Rudolph Rd staff vs 0 stars w/the other location!) This location goes above and beyond to help customers!SHARON S.
El cliente no dejó un comentario.Dennis M. | Overall Experience
El cliente no dejó un comentario.BILLY D.
El cliente no dejó un comentario.Frank P.
El cliente no dejó un comentario.KEITH D.
El cliente no dejó un comentario.JOHN H.
El cliente no dejó un comentario.JANAY M.
El cliente no dejó un comentario.craig W.
The fella who checked the truck in was Super nice and fast.NICOLE B.
El cliente no dejó un comentario.DAVID C.
Everything was great! The employees were all very friendly and knowledgeable! Customer service was excellent, and prompt! I will definitely be using this location again If I ever need anything else! Thank you for a wonderful experience!christopher C.
El cliente no dejó un comentario.MONIQUE T.
Excellent customer from beginning to end.NIQUETTA J.
El cliente no dejó un comentario.ALEXIS G.
El cliente no dejó un comentario.MARK G.
El cliente no dejó un comentario.CHRISTINA B.
El cliente no dejó un comentario.RAYNARLDO H.
El cliente no dejó un comentario.JASON C.
El cliente no dejó un comentario.PAUL O.
The staff was great and extremely helpful! Very good experience here.Ryan J. | Overall Experience
The individual who helped me was professional and courteous. He assisted me with several transactions, including picking up my truck at a more convenient time for meeting my movers, as well as other supplies.STEVEN B.
El cliente no dejó un comentario.Carlton P.
Your truck had a damaged light on the back side nothing we could see when we picked it up but on the trip it allowed water to come in the truck where the light was damaged and caused danger to my belongings. I bought the extra coverage but was denied. If your trucks are damaged and can't keep rain out then you should compensate , period !TIFFIANY D.
I had an issue with the movers & was told there's nothing that can be done about refunding my money because they already paid the movers.ADRIAN H.
Was told if went over 100 miles the 1st 100 would be no charge. I WAS CHARGED! The service rep at site did not walk me to vehicle to note any damage on vehicle. I would like a phone call back from service rep 618-727-3821LARRY S.
The truck had an exhaust leak and the engine light was onTRAVIS H.
Equipment was dirty, staff needs to work on customer service skills and trailer was not properly locked on ball hitchISMAIL S.
El cliente no dejó un comentario.RITA K.
Love this location!DEBRA M.
No improvements needed they were top notchREGINA W.
Great folks, they are worth Tipping, especially in this HEAT!AGEE G.
El cliente no dejó un comentario.JENNIFER R.
El cliente no dejó un comentario.SAVONNA P.
Nickolas was exceptional when returning our truck in Clarksville, TN. He is very pleasant and efficient.MARY ANN M.
El cliente no dejó un comentario.Randy R.
Great price and service! They took care of everything including hookup and removal.PEGGY B.
El cliente no dejó un comentario.SHAUNA C.
El cliente no dejó un comentario.Megan H.
This was the worst experience I've had with renting a U-Haul. On our first stop, we could not get the truck to start back up. The key would not turn. We called the office to find out what to do and after the man laughed about it, he then told us that this happens a lot and you have to turn the wheel really hard to get it started. We got it started and ended the call. Next stop it did the exact same thing. We called the office back and ask them if it was going to continue to do this the whole time we had it and why we were not told this information when we rented the truck. The only thing we were told was that the wheel tire pressure was low and just to ignore the alarm it was fine. We told him we did not appreciate not being told that it was going to shut down on us at every stop, then he then hung up on us. I run a business office and this is not the way that you treat customers. I am very unsatisfied with the way this was handled. We had to leave the truck running at every stop because we were afraid it would not start back up. Laughing and hanging up on your customers is unacceptable. Sending a vehicle out on the road that shuts down on you at every stop and you have to turn the wheel really hard multiple times to get it to start back up is unacceptable!Alicia S.
I received a confirmation to pick up here, but when I got here they did not have my reservation in the system. Fortunately, the employee here was able to call a get the reservation restored to this location and they had a truck available.MICHAEL H.
El cliente no dejó un comentario.MARGARET O.
Wonderful young man at the counter, made my day!AGEE G.
Rented for 24 hour due to not knowing how long would take and weather had chance of rain and returned within 6 hours and think so of been pro-rated priceLAZARO C.
El cliente no dejó un comentario.GEORGIA P.
Everything was great, ThanksNELSON W.
Please have a manager reach out to me. I am very disappointed in uhaul right now.Vernon W.
I relocated here from another state, I was pretty happy @ first giving the fact that I received my first month free. However that quickly went bad, I went back to check on my items and found out that my unit was infested with ROACHES !! yes roaches all over my items !!! My insurance claim was denied it doesn't cover insects !! Never againKisha P.
Need to update the computer system because they had to turn away a customer because it was down and I had to weight for it to come back up even though it wasn't a problem for me it was the idea of them loosing a customerFREDERICK B.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.ALLISON J.
Check out process was very quick and the staff was friendly enough.Thomas W.
El cliente no dejó un comentario.ERIC S.
Could not tell you if it was clean and inviting. When I pulled in I had A guy there helping me before I could even put the truck in to park. Unhooked me said they would email me the paperwork and I was on my way within two minutes. Very good experience here.Kevin A.
Rent vehicle with a full tank of gas and have the ability to give a total and other add-on options and costs when scheduling . It was a stress free experience and the staff was professional and respectful.VENUS R.
El cliente no dejó un comentario.CHRISTOPHER LEE T.
El cliente no dejó un comentario.Steven P.
El cliente no dejó un comentario.JEREMIAH J.
El cliente no dejó un comentario.Michael L. | First Impressions
The most frustrating part of dealing with uhaul is trying to get in touch with a real person on the phone. I always spend a minimum of 20 minutes on hold. If this aspect of your business could be improved, it would help drastically.Eric B.
El cliente no dejó un comentario.Jenifer e. | Overall Experience
El cliente no dejó un comentario.Ronkesha P.
El cliente no dejó un comentario.Cherier P.
El cliente no dejó un comentario.PHYLLIS B.
An easier entrance/exit would be nice. Traffic on that street is terrible. Maybe a side entrance?David H.
Polite, fast, efficient and great service.JESUS T.
El cliente no dejó un comentario.LAUREN M.
Ensure all vehicles are serviced regularly my uhaul had the service needed light on which scared me of it breaking down. It didn't thankfully but that should be handled certainly.ROBERT B.
My storage unit looks like it got mold falling off the top of it and could get on to my itemsCherier L. | First Impressions
Great service!Scott H.
El cliente no dejó un comentario.LISA W.
El cliente no dejó un comentario.James L.
nothing!!!â€”everyone was courteous and professional!JOANNE W.
El cliente no dejó un comentario.DIAMONIQUE H.
El cliente no dejó un comentario.Omer M.
El cliente no dejó un comentario.BEATRICE F.
Great job guys! Look forward to seeing you again!CHARLES S.
The truck was clean and ready for us. The only thing is I had ordered 2 dozen furniture pads and they came sealed in a plastic bag. We only got 9. It caused a return issue when I turned them in as the record showed I paid for 24. But truck itself was in great shape and we had no issue with it!JEAN J.
I think the app needs some work. It wouldn't let me upload my ID into the system, so I had to go inside.REGINA C.
Workers were professional and very efficient. Check-in and check-out was effortless. Would absolutely recommend this location.KELLEY J.
El cliente no dejó un comentario.KIMBERLY M.
Friendly and professional young men. Very helpful and enthusiastic!WILLIAM J A.
El cliente no dejó un comentario.SUSAN S.
El cliente no dejó un comentario.Ryan S.
Employees not very knowledgeable of the equipment. Trailer Tongue had damage that should have been repaired before renting, lights worked intermittently and were lots of ants inside cargo box.CHARLES S.
El cliente no dejó un comentario.Dennis M.
El cliente no dejó un comentario.TERESA G.
It should not take 45 minutes to take to anybody on the telephone to confirm or to make changes to a reservation. Not once but several times during the week of 24-27 may.MARK DUAINE T.
customer service rep we had was not friendly or inviting. Borderline rude and unapproachable.DONAVAN B.
El cliente no dejó un comentario.JASON D.
El cliente no dejó un comentario.GIOVANY C.
Battery died as we had just gotten everything loaded and they were not very helpfulEMILY L.
I payed 46.99 to rent a truck and other stuff after a day I get charge other amount of 50.00 for I dont know why . I put 10.00 in gas when I took it back theres no Scratches on the truck I only dirty the front map of the driver side but to charge me an extra $50 without telling me that's really messed upIsmael G.
El cliente no dejó un comentario.BRETT P.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Clark L. | First Impressions
El cliente no dejó un comentario.marcus b. | Overall Experience
Very nice people and helpfulJAMES G. | Overall Experience
El cliente no dejó un comentario.Chantell G. | Overall Experience
Fantastic employ! Great attitude!Jeffrey B. | Overall Experience
Staff is courteous and helpful. Would recommendGeorge C. | Overall Experience
Uhaul is continuing to bill me 139 per month and I have been gone from the unit 362 for nearly a monthArllie E. | Overall Experience
Great staff friendly and helpful !!THOMAS S. | First Impressions
El cliente no dejó un comentario.Shawn H. | Overall Experience
El cliente no dejó un comentario.Rhonda B. | Overall Experience
El cliente no dejó un comentario.Shawn H. | First Impressions
All staff was very helpful and nice. Storage area was clean and well maintained. With climate control my stuff stayed in perfect condition.tara n. | Overall Experience
The only issue I had with the storage unit was the insulation on the ceiling, it fell on my belongings all the time.erik e. | Overall Experience
Very friendly! And very Helpful :)Tina G. | First Impressions
Easy to set up and access 24 hours is convenient.Jennifer B. | First Impressions
Overall, a great storage place. Secured buildings and outside units with alarms. Cheap insurance. A little pricey but the perks make up for it.Cameron N. | Overall Experience
I had a one way rental the guy at pick up NEVER told me about a mobile drop off check in at the drop off location I had to pay an additional $20 fee for the drop off location to check in the return of the truck this is not right at all my rental was for 2 days I returned it in 1 day but still was told I couldn't check in the truck because they already done it and charged $20SAMANTHA L. | Overall Experience
The Storage facility 139 is not well lit. It is difficult to see inside the space.Samantha S. | Overall Experience
The staff are super friendly. If I had to make one recommendation, it would be to seal the outdoor units to keep mice out. Other than that, wonderful location.Rick W. | First Impressions
El cliente no dejó un comentario.NeCarla G. | Overall Experience
Mouse poop, fallen insulation that appears moldy, and more spiders than anyone is comfortable with inside my unit. I visited my unit several times a year for nearly two years and there was always more mouse poop, fallen insulation, and spiders than my last visit. These units are filthy and disgusting and cost $15-$25 more than any non-Uhual nearby storage facility. A ludicrous five dollar price increase to "maintain superior cleanliness standards." Military discount advertised on the website but I was told uhual doesn't do military discount. I stayed there so long because it would cost more to move everything than to leave it be but with the very clear money grab from uhaul I decided moving elsewhere to be worth it.Rebeccah W. | Overall Experience
Very friendly and helpful manager explained everything to us. All employees were knowledgeable and very helpful.Karen w. | First Impressions
Sometimes the locks are rusted from the rain and it's hard to get into the storages. Oiling them would truly help.Farica M. | First Impressions
I was helped by Daniel and Chase. They were both very knowledgeable, helpful and professional. I called and visited several other locations prior to choosing this one, and their help was wholly the reason for my choosing this location. Will recommend. Thank you!arik b. | First Impressions
So far so good! Great customer service!Latrice W. | First Impressions
El cliente no dejó un comentario.Salena W. | First Impressions
It was simple and easy.JULIE L. | First Impressions
El cliente no dejó un comentario.anighsia w. | Overall Experience
The insulation inside the storage unit is falling down. The computer system needs an update and service by IT. It takes way to long to load. EJ and Randy (I think is his name) were extremely good with Customer service and ensuring my needs were met. I sincerely appreciate that!Samantha S. | First Impressions
El cliente no dejó un comentario.Darryl W. | Overall Experience
El cliente no dejó un comentario.Vickie H. | Overall Experience
Good enough tbh.Learie W. | Overall Experience
El cliente no dejó un comentario.Jenny F. | Overall Experience
El cliente no dejó un comentario.Claira D. | First Impressions
employees are very professional and pleasant, but the place is to Congested to move around and the storage prices are to high I was able to find a place almost $30 cheaper and had plenty of room.roderick a. | First Impressions
Costumer service was superb, they very helpful, professional went above and beyond to help me. Thank you very much you are the best.Ursuline B. | Overall Experience
El cliente no dejó un comentario.Stephen S. | First Impressions
El cliente no dejó un comentario.allen w. | First Impressions
Mice droppings all over my property and i have rented many storage units at other places in the past. Never had a problem like this before and I had a inside unit.Tashonna H. | Overall Experience
El cliente no dejó un comentario.Iris K. | Overall Experience
I actually have already recommend this facility to other people in my opinion it's the best one around. Staff has always been warm friendly and knowledgeable I'm sure that this kind of environment can only be created by good leadership.Imani W. | Overall Experience
All the employees were friendly and helpful, in person and on the telephoneElaine P. | Overall Experience
The storage was dirty and insulation was falling from the roof. The place smelled like urine.Jorge P. | First Impressions
ExcelenteStacey J. | Overall Experience
The employees at U-Haul on Wilma Rudolph very polite very informative and it was a very pleasant experience to do business with this company I have rented several trucks from them and have had several positive interactions with this companycarla c. | First Impressions
El cliente no dejó un comentario.Heather S. | Overall Experience
Some animal got into my storage unit, destroyed my couch, recliner and 50in flat screen tv, there is nothing they could do about it because I didn't have insurance, had to buy all new stuffJaye C. | Overall Experience
El cliente no dejó un comentario.keith s. | Overall Experience
El cliente no dejó un comentario.Mark L. | Overall Experience
All the staff were excellent. The manager Kevin Chambers was very friendly, knowledgeable, and organized. He is a great example of a leader.Quiana E. | Overall Experience
Very helpfulkeith s. | First Impressions
The only thing I didn't like about it, was that occasionally somebody would park a truck and one of the lanes and you couldn't gearound them to get to your own unit. All the isles are very narrow.eric b. | Overall Experience
Easy in and outAlice E. | Overall Experience
Never had a problem.Terence S. | First Impressions
When we completed loading this busines closed without informing us what to do with the truck keys .We are from Nashville and the UHaul truck we were driving we had key that we did not know what to dCassandra H. | First Impressions
Very friendly and helpful. Easy process!Andrew P. | First Impressions
Completely unhappy with my decision to use this facility.David H. | Overall Experience
Good staff. Very helpful.Mark L. | First Impressions
Storage had a leak which ruined some expensive household goods and because i didnt put insurance on the unit the claims adjuster wouldnt do anything for me.Spencer M. | Overall Experience
Quick and efficient check in. The 1 month free rental space is a great help.Timothy B. | First Impressions
The door lock was broken and took significant effort to open every time. Also, my belongings were filled with sunflower seeds and other nuts by rodents during the winter. Everything else was good.Joseph L. | Overall Experience
This is my second time using the facility in a year. My furniture had rat feces on it and the boxes had feces and ruin on them. My kids mattresses had insulation on them. Field mouse was dead on rug.Nanci D. | Overall Experience
Nothing at this timerevonne m. | Overall Experience
Manager and staff are very helpful and accommodating. It made the whole process easy and efficient.Alba C. | Overall Experience
Good jobKATHLENE M. | Overall Experience
Excellent serviceLenda B. | Overall Experience
Overall a wonderful experienceLaurel D. | First Impressions
Extraordinary service, made me feel like an important customer. it is very rare to encounter this high level of customer service in today's world.david h. | First Impressions
N/CKenyetta K. | Overall Experience
Awesome customer service and all the guys was very helpful and new what they was doing!!Shannon S. | First Impressions
It smelled horrible when I walked in the facility. There was no service with a smile. The guy had to redo the whole storage transaction and set up. The process took almost 1.5hr.Clachette C. | First Impressions
Nick was extremely helpful and attentive..Very smooth transaction from beginning to end. Thank you!!Mizpa L. | First Impressions
Hours of operation are very accommodatingsteven k. | Reservación
GraciasKenyetta K. | Reservación
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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