U-Haul Moving & Storage at White Ln

5327 comentarios

6201 - 6261 White Ln   Bakersfield, CA 93309
(Between Wilson And Ashe)

(661) 834-6111

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(661) 834-6111

6201 - 6261 White Ln
Bakersfield, CA 93309

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

why does U-Haul have to call a third party to verify rental? if my CC goes through & drivers license scans and I have a long history of rentals with U-Haul shouldn"t that be enough?

Christopher A. 
Clasificación:
4.0

Would have been better if I could drop the truck in my city at uhaul instead of driving 30 minutes away to drop it off. Other than that, it was good

Laura G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDITH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
5.0

Employees were helpful, friendly, and efficient!

Lisa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma L. 
Clasificación:
5.0

First of all, the area was clean and quick to be helped for. Donna, Jose, and Liliana were especially helpful and understanding as well (names to look out for). I have been to other branches, but this place in particular will always earn my business.

Arturo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M.  |  First Impressions 
Clasificación:
5.0

I have used this location for many years and found them to be helpful for any of my rentals

James S. 
Clasificación:
3.0

The gal at location was not the most pleasant person to represent U-Haul. She seemed pissed she was there. The truck 10' was very dirty exterior and interior it took 15 Clorox wipes to get the dirt off steering wheel.

David H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jonathan G. 
Clasificación:
5.0

Best service I have experienced at any U-haul location! Great staff!

Niklas R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilda D. 
Clasificación:
4.0

Could be a bit more honest with your rates. A 19.95 rental turned into more than $100 for less than 24hrs returned to the same equipment pickup location. Local rentals should include a set number of miles and then charge per mile over.

Stephen C. 
Clasificación:
5.0

Fix the app for Android's

Brian J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfonso J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon R. 
Clasificación:
5.0

Everything was great, customer service excellent. I would recommend having two people able to assist at the register. One person to assist clients with reservations one to assist clients that haven't registered. I registered ahead of time but had to wait inline behind customers trying to decide what truck they needed to rent. It to a large gap out of my time.

robin K. 
Clasificación:
5.0

come here for all my moving needs. Will inform all of this location.

Doris V. 
Clasificación:
5.0

this was a great example of how to do business.

Russell M. 
Clasificación:
5.0

Very easy/smooth rental

Tom G. 
Clasificación:
2.0

Have the items and uhaul ready when it supposed to be ready

Rolando G. 
Clasificación:
3.0

Uhaul should update customer phone care Wait time is really a long time to talk to customer Service

Zackery U. 
Clasificación:
5.0

Custumer service, asked to me for personal referencia when I already have done online.

Salvador A. 
Clasificación:
4.0

Very helpful and nice

carmen n.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD L. 
Clasificación:
5.0

Efficient and knowledgeable.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MITCHELL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES V. 
Clasificación:
5.0

Better way to find drop box for after hours. After hours website easier to navigate.

Michelle D. 
Clasificación:
4.0

When you go online to rent your trailer or truck that you don't need to wait in line. You give them the on line form/rental and sign the release and pick up your truck

James S. 
Clasificación:
5.0

Service was good thank you very much Christina storage manager

Desiree B.  |  Overall Experience 
Clasificación:
5.0

Speed up the return policy 👍

Cheryl R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray K. 
Clasificación:
1.0

Terrible. The older lady up front was extremely rude.

Andrew B. 
Clasificación:
1.0

Have everything be customer reserved ready

Rita S. 
Clasificación:
5.0

Great people

Allen R. 
Clasificación:
5.0

Every aspect of you experience has been great, the staff are professional, caring and great people.

Rodger C. 
Clasificación:
5.0

¡Gracias!

Jimmie B. 
Clasificación:
5.0

Nothing. Everything went perfectly

Misty S. 
Clasificación:
1.0

Rude front desk staff. Guys outside taking in the trucks were great and awesome. The women working inside super rude.

Cristian G. 
Clasificación:
5.0

Polite and fast service. Extremely easy to use.

Kacie M. 
Clasificación:
5.0

Equipment was very storng and well maintaining. Wr had no problem great job. We recommend uHaul to all. Thank you uhual

sikranmjeet S. 
Clasificación:
5.0

Nada

Carol R. 
Clasificación:
5.0

The truck was awesome. Clean and in great condition. The inside of the cab smelled a bit like cigarettes, but it did not deter me from utilization.

Bruce F. 
Clasificación:
5.0

No comments

CINDY M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Autumn n.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

Great location and accomodating.

FIDELMAR C. 
Clasificación:
1.0

No costumer service whatsoever 😢 😕 😒

Edgar S. 
Clasificación:
1.0

Personnel were not friendly and threatened to charge for services that are included. Very dismissive behavior and frustrating to the customer experience when I simply wanted to turn in equipment and complete my move.

Leonard P. 
Clasificación:
5.0

Staff were really helpful and well informed.

REGINALD W. 
Clasificación:
3.0

I had reserved my truck 6 days before I was going to need it. I asked for a dolly and when I went to pick up the truck they said they were out. I feel I gave plenty of notice to get what I asked for.

Janelle D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louvenia H. 
Clasificación:
1.0

El cliente no dejó un comentario.

john R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROHIT S. 
Clasificación:
1.0

Had to wait for truck to be cleaned up even though they had other trucks available and ready

Jorge N. 
Clasificación:
2.0

Already the 3rd time we've had a bad experience at this location. Never enough staff available for customers... waited nearly an hour (more than 45 minutes) to be speak to someone for a trailer rental.

Jose C. 
Clasificación:
1.0

IT TOOK ME 3 HOURS TO GET A TRUCK I RESERVED EARLIER THAT DAY , THE COMPUTER SYSTEM WAS DOWN WHEN I ARRIVED TO PICK IT UP AND THERE WAS NOTHING THEY COULD DO TO HELP ME. YOUR COMPANY NEEDS TO HAVE A WAY TO PROCESS CUSTOMERS MANUALLY WHEN COMPUTERS ARE NOT WORKING . I WATCHED THEM TURN AWAY ABOUT 10 CUSTOMERS FOR THE SAME REASON WHILE I WAITED FOR THE COMPUTER SYSTEM TO COME BACK ONLINE . THIS WAS VERY FRUSTATING

romen R. 
Clasificación:
5.0

Keep doing what your doing.

Peter P. 
Clasificación:
5.0

The manager at this location went above and beyond to make sure I had a truck when I was supposed to have it.

KEVIN I. 
Clasificación:
4.0

More accurate on return gas level I should have taken a picture for proof and I waited like 20 minutes inside the truck for the return guy that was “on his way”

Vanessa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don F. 
Clasificación:
4.0

Units sizes were limited due to the pandemic. I wish they had a bigger size than size rented. I had to rent a storage unit so far away from home. Using gate access was easy in and out. I like they provided the .

CASSANDRA M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernard A. 
Clasificación:
1.0

Check in was a nightmare. I tried to do check in on my phone, the vehicle I was assigned was given to someone else. I had to wait 30 minutes in line to get to the desk and be told I had to make a new reservation. Blame belongs both to the location and uhaul as a whole. The online check in process should be more reliable.

Adam E. 
Clasificación:
5.0

I always use white lane location..for many yrs.

Theresa A. 
Clasificación:
3.0

It was filthy and didn't have as much gas in it as the print out said. Staff was less than helpful

JOSHUA R. 
Clasificación:
5.0

Gracias

Osiel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jere J.  |  Overall Experience 
Clasificación:
3.0

Our first trailer rental was cancelled, and we had rented it before the website had the disclaimer about rentals. The gal that called was very rude and didn't offer any suggestions or solutions. The website is horrible so it took us forever, but we were finally able to find a 15' truck, as we didn't need a bigger one which was also way more expensive and U-Haul, a multi-million dollar company, apparently couldn't afford to offer us anything. We had to drive 70 miles to pick up the truck, plus the 70 miles back to load it, and we weren't even offered more mileage or days. To improve, just help people and don't be rude about it. Take into consideration that there is a pandemic and people are having to travel to pick up a U-Haul, and offer more mileage or an extra day.

Sabrina M. 
Clasificación:
5.0

Thank you for your excellent customer service. I have always appreciated the quick response time and professionalism displayed by the entire staff at the White Lane U-Haul.

PETER C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine M.  |  Overall Experience 
Clasificación:
1.0

If a customer makes a reservation for a teuck you should have it available. Moving is already stressful. Making reservations then showing up to only find you dont have a truck available then having me spend half a day running around to different locations telling me that a truck is ready for me then when i get there no truck is available is completely unacceptable and very poor customer service. And dont get me started on your associate that yelled at me until she was red in the face. I was very dissatisfied and stressed out after my experience with uhaul. I literally had an anxiety attack. I most definitely will not recommend uhaul after the experience i had.

Kristin H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Luis C. 
Clasificación:
3.0

They tried to add a dolly and pads to my rental i was moving a mattress they said that's what was on the reservation. I looked at my emailed reservation it didn't have it on there, I stopped it when they was loading the dolly asked does it come with the rental or was it extra. Not sure if U-Haul promotes that or it was a local thing they do.

Vincent O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jimmy W. 
Clasificación:
3.0

Didn't realize til after was charged for an appliance dolly which was not accurate.

Shaelyn E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ali M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Keep up friendly helpful service.

Daniel N. 
Clasificación:
1.0

Was told mileage was unlimited one way. When went to return the truck to Bakersfield (drop off location) from Lancaster (pickup location) was charged an additional approximately $55 due to going over the mileage. I am highly upset at the misinformation provided and lack of customer service. I put in a claim/complaint (ref# 2931055) in which was denied. Due to lack of assistance and customer service, I will not use U-haul services again in the future. I have requested review of my claim/complaint by a manager!

Keyona S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki S. 
Clasificación:
3.0

Have trailer ready for customer prior to pickup. Had to return after 2 days for pickup due to no brake lights on left side of trailer and worn tires. Pricing was outrageous. 16 day rental from California to North Carolina was over$1900.00.

DONALD R. 
Clasificación:
5.0

The online check-in experience was fast, helpful, and easy. Mobile pick-up and drop-off were similarly efficient and simple. The truck was in great shape and easy to use. The back of the truck did have the STRONG odor of cannabis -- we didn't see a need to complain, but the odor was noticeable throughout the entire rental experience.

Tyler S. 
Clasificación:
5.0

The van was clean inside but the outside was very dirty.

Karen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stanley H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Antonia R. 
Clasificación:
5.0

Please make certain to check all vehicles when returned to you for signs of cigarette smoke. Every time I rent a truck from U-Haul, they always stink of cigarette smoke even though there is a no-smoking sticker on the dashboard. U-Haul needs to do a better job of enforcing this policy.

SANTIAGO C. 
Clasificación:
5.0

This team is always always professional and the courtesy is amazing. I have has multiple vehicles fitted with tow packages here . And when I need a truck Bam! This location is ran by a top notch team. Thanks Don Mendez

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Judy F. 
Clasificación:
2.0

This was the 3rd time I rented trailer at Uhaul White Lane. This location was too slow. I waited 2 hours to be able to get out of this place. In the last rent (2nd time), I waited more than 2 hours and they can't fix the trailer broken signal lights. I ended up going to a different location to rent a trailer. Plan not to rent at this location in the future.

YUANJIAN X. 
Clasificación:
5.0

El cliente no dejó un comentario.

natasha e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chengkang M. 
Clasificación:
1.0

front desk girl was rude and uninviting

Mauricio V. 
Clasificación:
1.0

My original reservation was made in advance but the day of no rental truck was available. I was extremely inconvenienced and ended up having a to pay more out of pocket and still not able to move as planned and scheduled. Uhaul is so unprofessional.

Konasha W. 
Clasificación:
5.0

¡Gracias!

John R. 
Clasificación:
4.0

Make sure the employee checks the back of the truck to see if the truck has been swept out before the next customer receives their rental. We had grass and weeds in mine.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madhusudhan P. 
Clasificación:
5.0

Great service at the U Haul White Lane U Haul Bakersfield Ca

Billy R B. 
Clasificación:
5.0

my container arrived at final destination a few days late. Needless to say I was not pleased since my husband had taken the day off to receive and unload container on the day that contract had noted for guaranteed delivery.

marina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto E. 
Clasificación:
1.0

Customer service was rude, combative and yelled at me in the parking lot to move the vehicle that I was returning to another spot that was not only unavailable was inaccessible. I told them to move it and I was told in no uncertain terms "no YOU MOVE IT!!!!" I was yelled at. I refused to move it attempted to hand over the keys they refused to accept them so I dropped them on the ground and left. I will NEVER rent from uhaul again. You just lost a 25 year customer.

Guillermo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorie T. 
Clasificación:
4.0

Need to know what each other are doing and communicate.

Michael F. 
Clasificación:
5.0

Very happy w U Haul storage experience. Very clean, well kept and convenient. Handy items always avail 4 renters. Staff very helpful and pleasant.

Mary G.  |  Overall Experience 
Clasificación:
2.0

My unit was tampered with once and broke into the once. When they broke in, they totally ransacked everything. They were not able to get anything on camera because my unit was in a "blind spot". There insurance did not cover anything because the they stated that I provided proof of insurance. I did not have my own insurance. There was also some female living in one of the units at the time. They gave me 3 months free rent but after two months they began to charge me again. I was moved into a new unit that was by a camera. I kept my belongings there a short period longer and moved.

MARTHA T.  |  Overall Experience 
Clasificación:
5.0

You could use more parking in the front. I had to run over a curb with your trailer to get out without hitting anything.

Cari W.  |  Overall Experience 
Clasificación:
5.0

Is good for me thanks for your help

Lucia G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Cheryl H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

shannon g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anaiz M.  |  Overall Experience 
Clasificación:
1.0

They tried to give me a 10X10 room and insisted it was 10X15 which it wasn;t

daniel m.  |  Overall Experience 
Clasificación:
1.0

They refused to admit they made a mistake and I didn't store my car there and left very angry

daniel m.  |  First Impressions 
Clasificación:
4.0

U-haul trucks parked in back blocking parking for customers vehicles!! Almost impossible to park in first row near storage

CAROLINE M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA A.  |  Overall Experience 
Clasificación:
5.0

The management was extremely helpful

Lori H.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

beatrice t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Doreen S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ALMA A.  |  First Impressions 
Clasificación:
5.0

I secured the storage, on White Lane for1 1/2 years. I did not have any problems with rodents are bugs. I never had any break-ins are disruption of service. The staff have been friendly and helpful

Myra S.  |  Overall Experience 
Clasificación:
4.0

Staff was great. Storage area was sometimes overcrowded especially with passenger vehicles and made for tight driving through to get to my unit

Jim F.  |  Overall Experience 
Clasificación:
5.0

Safe and secure.

Jerry M.  |  Overall Experience 
Clasificación:
5.0

Excellent facility and friendly and helpful staff. The wait for service can be long.

JONATHAN LEIGH R.  |  Overall Experience 
Clasificación:
4.0

CSRs are friendly however there never seems to be enough CSRs onhand during peek periods. They don't have a sense of urgency when it's several customers deep.

dixie a.  |  Overall Experience 
Clasificación:
1.0

Not the best experience

Lexi W.  |  Overall Experience 
Clasificación:
1.0

All my stuff was stolen out the unit they're the only ones with the key said they had cameras cameras did not work inside job they need to find a thief within their company

rena z.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff. Would go to them again.

Daniel N.  |  Overall Experience 
Clasificación:
5.0

Luis was extremely helpful through the entire process and made me feel secure about my storage needs! Great staff

siddiqua r.  |  Overall Experience 
Clasificación:
1.0

Prince increase by $5 a month immediately after moving in. When asked for an explanation I was told by Assistant Manager because we can increase the price. Cold Customer Service and poor communication

Javier R.  |  Overall Experience 
Clasificación:
5.0

Great place to store your belongings.

Angilique R.  |  Overall Experience 
Clasificación:
4.0

Enjoyed renting in a clean and very friendly Place

Christine G.  |  Overall Experience 
Clasificación:
5.0

Great place, everyone was very nice and helpful. Thanks to the manager, Luis Gonzalez, he was very efficient.

Beatrice H.  |  First Impressions 
Clasificación:
5.0

Everyone was nice, friendly, and helpful...… Made it easy for me. First time I've used storage facility.

Beatrice H.  |  Overall Experience 
Clasificación:
4.0

Thanks we had a good service.

jesse m.  |  Overall Experience 
Clasificación:
5.0

Thank you for your wonderful customer service

HAYDEE M.  |  Overall Experience 
Clasificación:
3.0

The only thing that wasnt good their was no trashcans for people to throw. Stuff away like a few black garbage bags .not a sofa or anything big it would have been convenient for us .so I think having

carmen c.  |  Overall Experience 
Clasificación:
4.0

I could never understand why my rent was raised ever year.

laquenta g.  |  Overall Experience 
Clasificación:
5.0

The staff @ the White lane facility in Bakersfield has gone out of their way numerous times to help my wife and I during our move and transition. Gracias

CHRIS H.  |  Overall Experience 
Clasificación:
5.0

We are beyond happy with our experience with the Uhaul on White Lane. Every employee has gone above and beyond to assist us and are very pleasant to communicate with.

Christopher H.  |  First Impressions 
Clasificación:
3.0

5x10 Storage unit states fits 1-2 bedroom home. Barely fit a one bedroom home. But had good customer service

Chrystal M.  |  First Impressions 
Clasificación:
4.0

Calls were not answered by the facility itself, but rather the main line. Very difficult to get a hold of someone at the specific location. Also, no response to written text messages.

gail d.  |  Overall Experience 
Clasificación:
5.0

.

Marian W.  |  First Impressions 
Clasificación:
5.0

Excellent Service

Lorraine K.  |  Overall Experience 
Clasificación:
5.0

Thank you U-Haul

Shida L.  |  Overall Experience 
Clasificación:
3.0

Robert and Kristine are great and helpful. However, I lost about $50 with gas overfill. Long time processing in. Lock mechanism on storage unit broken. No instructions on box to leave storage area.

Marion Y.  |  First Impressions 
Clasificación:
5.0

Very helpful and great customer service

Terry M.  |  Overall Experience 
Clasificación:
1.0

My unit along with several others was broken into on or before 4/19/2019. I was sent an email stating they put an additional lock on my unit but I was never told why. Most of my stuff had been stolen

Donna M.  |  Overall Experience 
Clasificación:
4.0

Friendly, courteous, great experience!

Michael M.  |  First Impressions 
Clasificación:
5.0

Great customer service and facilities.

Santos C.  |  Overall Experience 
Clasificación:
5.0

They were completely professional and helpful!

Patricia M.  |  First Impressions 
Clasificación:
5.0

Ethel was great. Very friendly an helpful. Thank Ethel and tgeam at Uhaul

wynter s.  |  First Impressions 
Clasificación:
3.0

My phone reservation was unit 440? When I arrived, was told its not available & given 2 units. I had 2 purchase an additional lock. I was told return truck Panama Ln, had to take to back to White Ln.

terry w.  |  Overall Experience 
Clasificación:
5.0

I was pleasantly surprised and told my wife no wonder U-Haul is nationwide it’s a great organization ran very efficiently with a good product

Jim W.  |  Overall Experience 
Clasificación:
4.0

Other then having to wait from Feb 26 to march 12 2019 to get the pod delivered everything was good

janet b.  |  Overall Experience 
Clasificación:
4.0

Check in process needs to be streamlined for faster check in.

Frank E.  |  Overall Experience 
Clasificación:
5.0

It was quick fast service

Sapina R.  |  First Impressions 
Clasificación:
5.0

This place is great and the staff are friendly and helpful. The best storage experience I've ever had. Recommending to everybody I know. Gracias.

Steve Lee W.  |  First Impressions 
Clasificación:
5.0

We had no problems at U-hall storage.

margie c.  |  Overall Experience 
Clasificación:
5.0

I would recommend your storage units to anyone that is looking for storage. Thank you once again for all the help & energy you put in by helping me.

Nelda T.  |  Overall Experience 
Clasificación:
2.0

Autopay did not work but we tried to fix it MULTIPLE TIMES & it still failed. Staff treated me like a deadbeat even though it was autopay not working (exception: Amanda). I expected better from U-Haul

Lucas h.  |  Overall Experience 
Clasificación:
3.0

The waiting time for pick up was more than an hour. To respect what they offered they asked to drop off at a different location saying the address was on the contract. No address to drop off.

jesse m.  |  First Impressions 
Clasificación:
5.0

Great staff, your storage manager was very helpful. Considering the construction in your parking lot, it did not hinder there ability to give great customer service.

steve s.  |  First Impressions 
Clasificación:
5.0

I noticed after all my belongings were cleared out, how "clean" the empty storage space looked. No bugs or vermin droppings...I had never even thought about it before-my things were kept "bug free"!

LIZABETH F.  |  Overall Experience 
Clasificación:
5.0

I was impressed. The facility was well maintained. There are security cameras. The associate that helped me was knowledgeable, personable, & she made the experience a good one.

Debbie V.  |  First Impressions 
Clasificación:
5.0

They were always very efficient

chelse m.  |  Overall Experience 
Clasificación:
5.0

Great storage place

Angilique R.  |  First Impressions 
Clasificación:
5.0

Staff is friendly and very helpful.

MARISOL R.  |  Overall Experience 
Clasificación:
5.0

Very good experience

Robert K.  |  Overall Experience 
Clasificación:
5.0

Thank all of the staff for the help they gave me.

lisa s.  |  Overall Experience 
Clasificación:
5.0

Great!! You guys were awesome.

Kara R.  |  Overall Experience 
Clasificación:
5.0

Very well organized. Thanks Patricia Parks

patrica p.  |  Overall Experience 
Clasificación:
5.0

Thank you for your care this time We were very happy to have the confidence that you did have our truck ready on the day we reserved it. Thank you and we will most likely call again. Thank you L

Lynn W. | Reservación
Clasificación:
5.0

I am a U-Haul fan, my recent storage location on White Lane, in Bakersfield, had a crew that all U-Haul employees should model after. They were so intuned to my specific issue.

MICHELLE W.  |  Overall Experience 
Clasificación:
5.0

So far our only contact has been renting a storage unit. The store manager was accommodating as were staff. That process was easy.

Leefa C. | Reservación
Clasificación:
3.0

The door I had to get into my storage was small. I was told that it has a way to keep it open, but it didn't. Your free storage should be large enough to fit the size of the truck rented.

William K.  |  Overall Experience 
Clasificación:
5.0

Staff are well trained and very helpful

Martha C.  |  Overall Experience 
Clasificación:
5.0

On my way to finalize my storage reservation rental, I thought, "I'll compare prices I was quoted to those along the way, in case I find lower rates and closer distance." Wow, no doubt, U-Haul wins!

MICHELLE W. | Reservación
Clasificación:
5.0

good help. Awesome.

Napoleon M.  |  Overall Experience 
Clasificación:
5.0

Great customer service! Thank you

Michael M. | Reservación
Clasificación:
5.0

Area is a little tight coming into center because of all the uhaul rental vehicles ready to rent out so it a little overwhelming. Workers are good at what they do and are good with helping you out.

Lesly W. | Reservación
Clasificación:
5.0

Staff were very nice and professional and friendly thanks for making my move easier.

Leticia G.  |  Overall Experience 
Clasificación:
5.0

Employees at this store work like clock work .....very happy friendly professional and helpful...NICE JOB!

Margo D.  |  Overall Experience 
Clasificación:
1.0

Most unorganized company I have ever dealt with, will never use Uhaul

anita j.  |  Overall Experience 
Clasificación:
5.0

I had the utmost BEST experience ever at White Ln Uhaul. Monica was very helpful, knowledgable and her customer service was perfect! She explained everything to me as I got my storage unit.

janet o. | Reservación
Clasificación:
5.0

For the last 6yrs. I have used your facility. Always very accommodating to my needs. Thank you, Norma Williams

norma w.  |  Overall Experience 
Clasificación:
2.0

I'd rate my experience a one star if it wasn't for the friendly staff. Box was late, compensation money late. I shouldn't have to call Uhaul to find out box status, they should initiate the call

Samuel c.  |  Overall Experience 
Clasificación:
5.0

Please reply to letter send 6/9/2018 concerning my moving experience from Bakersfield to Georgia and my requests. Robert Cummings 661-364-6730

Robert C.  |  Overall Experience 
Clasificación:
4.0

Very helpful, clean facilities easy access. Would recommend to a friend.

JIM M.  |  Overall Experience 
Clasificación:
3.0

no comment

robert f.  |  Overall Experience 
Clasificación:
5.0

Great customer service!

SHARON I.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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