U-Haul Moving & Storage at West Craig Rd

8337 comentarios

160 W Craig Rd   North Las Vegas, NV 89032
(Commerce St)

(702) 642-0319

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(702) 642-0319

160 W Craig Rd
North Las Vegas, NV 89032

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

No comment

IRENEO MENDOZA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE JEAN S. 
Clasificación:
5.0

Always organized..always customer oriented!

JAMES MARION M. 
Clasificación:
5.0

Availability of large trailers

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD BYRNE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emily B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDON QEMAL Z. 
Clasificación:
5.0

Good costumer service all around from cashier to out side workers

PAUL GLENN P. 
Clasificación:
3.0

Having a visible drop box for keys and making it easier to find the truck you're assigned with Mobil check in, such as parked location.

Kimesha H. 
Clasificación:
5.0

Accomodate what's the costumers need

gerareo G. 
Clasificación:
2.0

Make sure your Payment System works Properly all throughout the business days for Better service when people come to make purchases or changes to their Account !!

SEQUOIA MONIQUE W. 
Clasificación:
1.0

Staff was very rude and not friendly. When asking questions Kimberly the staff member was not helpful and couldn't answer our questions. Truck that was rented was very dirty inside and outside. Soda was spilled all over it, food was on the floor as well. Worst U-Haul location and experience I have ever dealt with.

Cody P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry C. 
Clasificación:
5.0

.79 cents a mile is a bit to much... Specially for just moving things in town. I rented a 10" truck for "$20" and drove 30 miles total and ended up paying over $50 with after refilling the gas....

Corey Y. 
Clasificación:
5.0

Nothing. Super ez.

RICHARD BYRNE B. 
Clasificación:
5.0

Return of equipment was super fast!

ALEXANDRA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

phillip G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jamie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dinh N. 
Clasificación:
5.0

GOOD SERVICE POLITE AND HELPFULL EMPLOYEES

TERESA ANNE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra S. 
Clasificación:
5.0

The customer service rep was extremely courteous and patient. The transaction was smooth.

WANADRA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deborah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANN P m.  |  First Impressions 
Clasificación:
3.0

Was very disappointed about the state of cleanliness of the vehicle. The inside of the van was not clean, they could have at least wiped it down with a Clorox wipe. This is very disappointing during an epidemic. Also, not sure why I submit all of my information online and then have to do it again at the counter including submitting cc again.

Kenna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFINY K M. 
Clasificación:
5.0

I appreciated getting in & out not wasting a lot of time at the counter & checking back in was a breeze with the agent right there in the parking lot with the hand held computer. Told the agent to just email my receipt & I was on my way...

RICKY ALAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD WADE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHEENA LIQUANT J. 
Clasificación:
5.0

Uhaul has really gone downhill. Had a confirmation to pick up a trailer in Hugo Tx and the day of pickup I was told that they switched my pickup location to Paris Tx. What? Tried to change to a different location but they doubled the price. Eventually was able to pick one up in another totally different town the next day and everything eventually worked out but at a huge inconvenience to me. Trying to contact by phone to resolve issues is near impossible. Plan on being on hold for a minimum of 20 mins when trying to contact by phone.

SHANNON JAY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

Cool and easy online check in

Mary W. 
Clasificación:
5.0

The staff were great and professional, the only improvement would be to open another entrance/exit to the store. Craig rd is so congested it's some what af a safety issue. If you had a way on the side road.

MARTIN SALVADOR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADELLA LYNETTE L. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHELDON D M. 
Clasificación:
3.0

I give this a 3-star not because of the location but Uhaul in general. I was disappointed that another location where I reserved the truck told me I could pay cash but not card after I had arrived there saying their system was down. No phone call giving me a heads up that was the case even though I had a reservation and they knew I was coming. With limited time to meet up with the movers, I rushed this location on craig. This location told me the same system issue was impacting them but they would at least take my card and had an alternate method of making the transaction without me having to pay $180 cash like the first location was requesting. I was grateful for this Craig location and their solid customer service. I can't say as much for the location on rancho unfortunately.

Jared H. 
Clasificación:
3.0

The customer service lady was unaware that a new system was in place and had me calling my bank and they told me they don't give confirmation codes and the girl kept insisting that her computer required a confirmation code from my bank. Finally, after 30 min. of all this back and forth the woman got the manager and he took one look at the screen and said, "that is a confirmation code you need to call our main office and get. So, finally everything went through and I was helped to my truck with the boxes. I drove home and started loading the truck and come to find out, the dolly I had been promised and had been charged for was not in the back of the truck. I tried 3 times to get ahold of the Uhaul facility I rented the truck from and stayed on hold 15 min. each call. I finally gave up, called the 800 number and they credited me the cost of the dolly and we borrowed one from a neighbor. Not real impressed with the Vegas shop. Drop off was great, no issues had me in and out in no time.

DEBORAH ANN I. 
Clasificación:
5.0

Nothing excellent services

YVONNE BEVERLY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendell M. 
Clasificación:
5.0

The way I'm treated at this uhaul makes me want to work for them!! Over all just excellent!!

JOHN ANDERSON T. 
Clasificación:
4.0

Quick and easy return process. Highly recommend.

Jean S. 
Clasificación:
4.0

The truck I rented was clean and easy to drive, only thing I didn't like about this rental, U Haul before didn't charge for Dollies now they do.

AUGUSTINE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Treyson K. 
Clasificación:
2.0

The staff is nowhere near professional, nor welcoming. Also, during customer service would you think you would have more assistance in finding your unit, or a little more informative about it. I just did not like my experience from start to finish. I am very unsatisfied. Knowing I have to pay 90 a month, with customer service that bad is upsetting.

Carine O.  |  First Impressions 
Clasificación:
5.0

I was charged $71.00 and used 22 miles from old location to New location. The gas was returned a full. Overall, it was an excellent services. Name Mabior Ayuen

MABIOR ANGETH A. 
Clasificación:
4.0

El cliente no dejó un comentario.

howard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURIE DEAN W. 
Clasificación:
2.0

El cliente no dejó un comentario.

jason lee c.  |  Overall Experience 
Clasificación:
5.0

Comment/rating about access hours based on changes in Sept, Oct & Nov 2020 to access only during regular U-Haul faculty office hours which was inconvenient and without compensation.

janice m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANE TODD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNELL L L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL PHILIP J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taheesha J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latanya H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
3.0

Well the truck that I got had scratches all over it and the light did not work inside the truck also the brake squeak very loud. Besides that everything Went well

TERANCE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMARVA CHANTEL Y. 
Clasificación:
5.0

Ms.shingles was great, she's always nice and helpful when ever I come there. Nothing needed to improve

Chelsei R. 
Clasificación:
1.0

Item I rented was not avail. System was down for multiple hours said they could old sell supplies cash. Finally got a truck right at closing time. Truck had a padlock on it and no key. Because they rush out the door at closing I dealt with the lock myself and never got the boxes I purchased. Very unpleasant experience rude customer service. Don't normally give feedback but since y'all asked.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEROY BENJAMIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO S. 
Clasificación:
1.0

The truck was disgusting filthy. You couldn't even see out the windshield or the side windows it was do dirty. These people at this store are lazy worthless employees and whoever's is in charge should be fired for keeping them as employees and allowing sub par filthy crap to leave there lot. This was the worst vehicle I have ever rented from u haul and i have rented many. For what you charge the truck should be maintained better. I'm ashamed of this store. This truck is not safe to drive the distance that I drove it. The front end is shot. And apparently no one at u haul cares enough about the vehicle you rent or the safety of your customers to maintain your trucks. Shame on you u haul.

JOHN MARTIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn P. 
Clasificación:
5.0

Good well maintained trailers, excellent customer service! Highly recommendable.

JAIME YABAO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERRYONSA G. 
Clasificación:
5.0

I do have a few comments about the overall service. I'm disappointed that you no longer provide military discounts to veterans. Also, there is no longer late night or after hours access available at my location because of COVID. I pay for after hours access. My number is (702) 588-3425.

roosevelt d.  |  First Impressions 
Clasificación:
5.0

Clean & Safe Very good customer service!

MARIO G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cedric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

Best ever uhaul facility. The entire staff is professional and helpful and courteous.

EUGENE ANTHONY B. 
Clasificación:
5.0

Awesome location

Josiah M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIETTA MARCELI W. 
Clasificación:
5.0

I received excellent customer service.

LINDA LOU H.  |  First Impressions 
Clasificación:
5.0

Grateful they let me return the trailer.

CARLENE ANN P. 
Clasificación:
5.0

I think the staff do a phenomenal job especially in times like this with the pandemic going on. Thanks for everything you guys do.

CAMERON D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas S.  |  Overall Experience 
Clasificación:
1.0

We rented a truck to move our things out the storage unit which was due in 5 days. As we were loading the 26' truck, we went back up to our unit only to find out Ramona an employee cleared out our unit without our authorization, she put a free tag on the unit and checked us out saying we turned the unit it. Now we have missing items. This was the most horrible experience. Not to mention when we went in the office bothered about what happened. That employee got in my face less than a foot away and started yelling in my face clapping her hands and I numerous Ku told her to step back and step back and she didn't care. The assistant manager was standing right there and was quiet. As she kept acting like a lunatic I became irate and belligerent and thats when the assistant manager Dante Intervine, as he was talking she kept laughing and rolling her eyes, you can tell she didn't care about her manager. Also, she stated she called us to ask if we were checking out which probes her integrity is off, I have my phone bill showing there is not on call made to my phone or the phone listed for that I tire time we were there. This is literally the worst experience ever!!!

Sindy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco R.  |  Overall Experience 
Clasificación:
5.0

great place to do business — appreciate the efforts

John M. 
Clasificación:
2.0

Everything was as expected until they told me where my storage unit was. I specifically reserved a first floor unit over a week in advance since the last time we used this place we were on the third floor all the way in the back of the facility. As soon as I completed the paperwork they told me my unit would be on the 2nd floor. I told the lady I reserved a 1st floor unit. She told me no 1st floor units were available. What's the point of making a reservation if they don't reserve it.

Rochelle H.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and very professional

Anjanette J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny C. 
Clasificación:
5.0

Kimberly and Tamieka are outstanding customer service agents and were very helpful with my truck reservation. Thank you ladies.

William C. 
Clasificación:
5.0

Insure "Older" customers such as myself are versed for text vehicle inspections and have internet connections

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON SHIGERU M. 
Clasificación:
5.0

They were nice but busy

Ashley H. 
Clasificación:
5.0

Everyone hears the bad " reviews". I really enjoyed my experience with UHAUL. The employees are very professional, friendly and knowledgeable.

John C. 
Clasificación:
5.0

nothing really at this time, you guys pretty much doing very well.

NENITA MORADOS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald T. 
Clasificación:
4.0

Understaffed

Mary B. 
Clasificación:
5.0

Explain in more detail about dropping off a truck over the internet.

Jack E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN HERIBERTO S. 
Clasificación:
2.0

The guy who checked me out was rude, I purchased a dolly for my move...Dolly was not on the truck. Uhaul back door got stuck. DEFINITELY WAS A BAD EXPERIENCE. BUT UPON RETURN, THE GUY WHO CHECKED THE TRUCK IN WAS REALLY NICE.

Tawanda L. 
Clasificación:
3.0

Better training for new associates , it was ridiculous that an associate would have to get the store manager just to be given permission to print out a quote for me before I paid. The associate was not knowledgeable to assist with completing my check out through the Mobile App for COVID convenience to the customer to avoid contact of truck rental. I have had Uhaul as a go to for all business and personal as well as referred clients since 2006 and was very disappointed in the quality of training the associate lacked. The store manager was a delight and I appreciated her grace in quickly resolving my check out, the gentleman Alex was another great example of customer service that took time out of his off time to receive my rental and finalize my bill after they had just closed 5 minutes before I arrived to do the night drop off. Gracias.

Jasmine T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL R R. 
Clasificación:
5.0

Your staff was amazing!!

Regina M. 
Clasificación:
2.0

I had a reservation and I changed the pick up time and got the confirmation email of the change and went I arrived my reservation was canceled and almost didn't get a truck and as they were redoing my reservation I got a call from the same facility in another office checking to see if I was coming to pick up my orginal reservation. I wasted an more then an hour trying to get a truck that just disappeared

NATHAN TURNER S. 
Clasificación:
4.0

Make sure you get the entire order right. I did not get the hand dolly I ordered and I was unable to get it resolved.

Micah S. 
Clasificación:
5.0

:)

DON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myesha F. 
Clasificación:
2.0

The manager & a couple employees I spoke with were great .But when I first walked up a employee(not so great) she asked for my reservation number, looked it up, then told me ,why you rentin dis truck ,that's stupid . I thought wow. Then she tried to add more $ to my reservation that already included taxes. The truck looked clean,but it smelled like animal poop , like when you drive by a farm yard with all the cows . Uhaul took more$ then we're supposed to ,inconvenience, but took a few days to return$.

Charline W. 
Clasificación:
4.0

El cliente no dejó un comentario.

John C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie D. 
Clasificación:
4.0

All is good

maria C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francine S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JANICE S L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn Z.  |  Overall Experience 
Clasificación:
1.0

I’m only reading poor because the customer service rep spelled mind last name wrong so when I went to check in my truck it wouldn’t show up on the screen it kept saying no order found or no reservation found etc. next time it would be a lot more convenient and a lot less time-consuming if everything has been done correctly because of it it took me an hour to check my truck in and I have my children with me so it was really a pain in the butt other than that everything was great

Tori I.  |  Overall Experience 
Clasificación:
1.0

I will never go through uhaul again there units are way over priced & after being a customer for almost 5 years they still wanted to charge almost $800 to take a truck from Las Vegas to Utah

MICHELLE S.  |  Overall Experience 
Clasificación:
5.0

We have been very pleased with this storage facility. It has met our expectations when we really needed extra storage. Everyone was most helpful, especially Ramona. No complaints.

Timothy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Orlando B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HELEN L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tierra y W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy H.  |  First Impressions 
Clasificación:
1.0

I will never use U-haul again, very unprofessional staff full of lies.

William B.  |  Overall Experience 
Clasificación:
3.0

When I rent a truck from U- haul to go to LA when I came back they told me I had a free month storage when I came to the window the gentleman said no you get the 2nd month free then his supervisor clarified it he said the 1st month is freeit thank you.

Terance J.  |  First Impressions 
Clasificación:
4.0

Adding a trash can would be so helpful for little things, that might have broken for instance. Overall very nice storage facility.

Sabrina H.  |  Overall Experience 
Clasificación:
5.0

Lot.5 Of Thanks To The Staff On Craig Road

will h.  |  Overall Experience 
Clasificación:
1.0

I had to stand in line for almost an hour. I had to provide the same info 4 times. Staff was rude.

DIAMOND J.  |  First Impressions 
Clasificación:
4.0

clean and affordable

saul j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edna S.  |  Overall Experience 
Clasificación:
5.0

I came from Cali w Uhaul, stored all my furniture and other items w Uhaul because of the name. At the time Uhaul had the lowest prices for going out of state, one way! The truck was clean, fairly new and comfortable to drive. The storage unit was clean as well and ready for me when they said it was going to be. I made ALL of my reservations online and picked up my truck/dropped off my trucks after hours using my smart phone. I had a wonderful experience and everyone has been super helpful and friendly. Special thanks to Kim, Patricia and Tiare for making my arrival and departure from uhaul services very pleasant and easy! GOD bless you all.

Consuelo C.  |  Overall Experience 
Clasificación:
5.0

Staff was professional and courteous

Valerie W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chasity S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Natalie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LOLA H.  |  Overall Experience 
Clasificación:
3.0

I found the late fees during a pandemic repulsive which led to the removal of my property and cancelation of my locker. There was no flexibility when contacted about the matter either.

tom U.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

eric j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mildred J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene C.  |  Overall Experience 
Clasificación:
1.0

I selected the online move in process. I wasnt told when I called what the entire self move in process was. So when I went inside and was attempting to ask questions about where the unit was, ect. The associate who helped me started laughing and making smart remarks. I didnt appreciate that whatsoever. It wasn't needed or necessary. I didnt know asking him a few small questions was a joke or funny, especially since I didnt get all the info regarding a self move in. His smart attitude was not appreciated. When I can I will be moving storages. That one person makes me not want my belongings there.

Cherelle B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Etienne W.  |  Overall Experience 
Clasificación:
5.0

Thank you for remaining open and to all the wonderful staff on duty March 28th 2020, I appreciate you. Kimberley your efficiency is top notch. Thanks for making me feel welcome to my new state.

Consuelo C.  |  First Impressions 
Clasificación:
3.0

Need available trash cans to put broken things in or just plain trash.

Sabrina H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roland c.  |  Overall Experience 
Clasificación:
5.0

Everyone at the facility was more than helpful and efficient. Two thumbs up! Thanks for everything.

Kesha R.  |  Overall Experience 
Clasificación:
5.0

Need to stop having employees park where the storage people load and unload

BRIAN W.  |  Overall Experience 
Clasificación:
3.0

The manager was so rude inconsidered and did not help me the first day I came to the storage place. I had to pay extra money for the moving people since we had to wait for him almost 40 min until he was done . . I made up my mind that day as soon I find a person who will take the little stuff that I had in the storage then I close the account. He's not a friendly person, not greeting us or any customer while we were waiting for him.

Sota T.  |  Overall Experience 
Clasificación:
5.0

Very well maintained and friendly staff.

Keysha N.  |  Overall Experience 
Clasificación:
5.0

All was good would recommend to others service was friendly storage security is good

Nakesha E.  |  First Impressions 
Clasificación:
5.0

Great customer service.

Dorris E.  |  First Impressions 
Clasificación:
4.0

Love doing business with you and will us you again if needed.

JACQUELINE S.  |  Overall Experience 
Clasificación:
4.0

N/a

PATRICIA W.  |  Overall Experience 
Clasificación:
5.0

Received amazing customer service, was helped in a timely manner and had no issues whatsoever

Mykia M.  |  First Impressions 
Clasificación:
1.0

Trash.

Ashley M.  |  First Impressions 
Clasificación:
5.0

Very polite and knowledgeable staff.

Keysha N.  |  First Impressions 
Clasificación:
3.0

The wait to check in took too long due to both employees jumping into other convos with the others customer. While we were trying to sign our renter contract, the man helping us kept doing this.

Mildred J.  |  First Impressions 
Clasificación:
4.0

Very happy with service I received thank you

Mark H.  |  First Impressions 
Clasificación:
5.0

Representative was rather bland and in a mood

michaela l.  |  First Impressions 
Clasificación:
5.0

Easy access and clean facility. The Green Room served me well! I left a few things, and took a few things. ¡Gracias!

Ruth M.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

michelle r.  |  Overall Experience 
Clasificación:
5.0

The staff were helpful and friendly.

daniel y.  |  Overall Experience 
Clasificación:
5.0

Great experience from start to finish friendly , helpful, and very nice

Michael W.  |  First Impressions 
Clasificación:
5.0

So far the best UHaul Store I saw since I'm your Customer. Professional, courteous, friendly staff. Strongly recommend this location.

Paulin K.  |  Overall Experience 
Clasificación:
5.0

Great staff and location.

Maria J.  |  Overall Experience 
Clasificación:
5.0

This is the second time I use this facility. And both times I have been very happy all around. Thank you to all the staff.

Katia M.  |  Overall Experience 
Clasificación:
3.0

Staff is very slow. Computers not working and manager is rude

Denise M.  |  First Impressions 
Clasificación:
5.0

Thank you for your storage services.

Anneesah F.  |  Overall Experience 
Clasificación:
5.0

The staff at the Craig Rd facility were excellent. I rented a unit there for about a year and a half and never had a negative experience. I would recommend the Craig Rd location to everyone!

courtney f.  |  Overall Experience 
Clasificación:
5.0

I placed the order by telephone and I ended uop getting a unit that was too small. They were very accommodating at the office and upgraded us to a larger unit and all was well.

William T.  |  First Impressions 
Clasificación:
5.0

i liked the security system. there was plenty of carts for moving my stuff and easy to get to the loading dock

Mike B.  |  Overall Experience 
Clasificación:
4.0

Needs more help when lines get long. One person is not enough. But great service.

Sheila M.  |  Overall Experience 
Clasificación:
3.0

I was told the unit I got would fit all the items of a one bedroom apartment, but it ended up not so and I had to stack up high with no room and I still had to find another place to store the rest. :/

Jesse D.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful and friendly.

Vershawn S.  |  First Impressions 
Clasificación:
5.0

The staff was always professional and knowledgeable. The lines and wait could get long but overall this facility is the only one I would use!

LaChasity C.  |  Overall Experience 
Clasificación:
4.0

Good service, but gets backed up.....prehaps you could hire more counter help for such a popular and busy location .

Xavier Ranaii K.  |  First Impressions 
Clasificación:
5.0

Very kind and helpful.

Branislav D.  |  First Impressions 
Clasificación:
5.0

I was in and out not to much of a wait thank you 😍🤗🤩

Tracy M.  |  Overall Experience 
Clasificación:
3.0

I did not receive my storage key on the same day that I purchased the storage rental.I contacted customer care,but unfortunately the manager was not available. Had to keep the u haul rental overnight.

Anneesah F.  |  First Impressions 
Clasificación:
5.0

Staff were friendly and helpful

Franique A.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Barbara W.  |  Overall Experience 
Clasificación:
5.0

The service and understanding I got from this staff was the best!

Myranda E.  |  First Impressions 
Clasificación:
4.0

N/a

BRANDI S.  |  Overall Experience 
Clasificación:
5.0

Gracias.

Steven R.  |  Overall Experience 
Clasificación:
5.0

This facility is clean. The staff is great. I definitely would recommend this place

naomi a.  |  Overall Experience 
Clasificación:
4.0

Clean facility Great people to help you

Terri R.  |  First Impressions 
Clasificación:
5.0

Great Staff Secure Building. Would Definatley Recommend

Bobby E.  |  Overall Experience 
Clasificación:
5.0

The facility served me well with my moving and storage needs.

Gregory W.  |  Overall Experience 
Clasificación:
4.0

Staff was helpful all of the time but not always friendly.

linda p.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

virginia r.  |  Overall Experience 
Clasificación:
5.0

I've had my storage for about 4yr. Never had a problem with my unit,access or staff.

ENGRED S.  |  Overall Experience 
Clasificación:
5.0

The property is always clean and the carts are always where they belong.

Johnny B.  |  Overall Experience 
Clasificación:
4.0

It was ok

Tom M.  |  First Impressions 
Clasificación:
5.0

Excellent staff. Very knowledgeable and super friendly!

Scarlett M.  |  First Impressions 
Clasificación:
1.0

I wasn't treated fairly and i left and still owe a bill

Joslyn h.  |  Overall Experience 
Clasificación:
1.0

I found the staff at that facility untrained and unable to perform and inform me of procedures, thereby causing me to be charged for 5 hours of overtime by my moving help company. NEVER use U-Haul!!!

Robert M.  |  Overall Experience 
Clasificación:
5.0

Great experience. The staff is great and very helpful.

erica h.  |  Overall Experience 
Clasificación:
3.0

I returned my truck before noon on the same day, I got a call from the office and they said to me, very rude "where's our truck"? I was like I returned it, you guys checked it in.didn't even apology

Dawn R.  |  Overall Experience 
Clasificación:
5.0

Everyone is so helpful and nice. The place is busy and they do the best they can to help everyone out in a timely manner.

Martin C.  |  Overall Experience 
Clasificación:
5.0

Prompt assistance clean facilities helpful staff

Gina M.  |  First Impressions 
Clasificación:
1.0

very very uncaring Uhaul how dare you insult me? You sell my deceased dad storage unit with no notice for a $100.My dad was with your company for over 3years paying on time until he passed away 

Frank S.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service! Location very clean and safe

JEROME M.  |  Overall Experience 
Clasificación:
5.0

My U-Haul representive was awesome! Very quick and efficient. I don't remember the young ladies name but she was very nice

Dionna C.  |  First Impressions 
Clasificación:
5.0

The employees made my move in and move out extremely fast and easy. I can say this is one of the cleanest storage facilities I have used.

JAMAR G.  |  Overall Experience 
Clasificación:
5.0

Thank you all so much

Jacqueline J.  |  Overall Experience 
Clasificación:
1.0

I will never rent from Uhaul again. The employees stole over $15000 worth of my belongings and the insurance I paid for refused to cover any of the damage and theft and hung up on me multiple times..

Justin Tyler M.  |  Overall Experience 
Clasificación:
1.0

Staff was very rude and not helpful one bit. They were purposely trying to give my husband and myself a hard time on our move out day.

Sherell B.  |  Overall Experience 
Clasificación:
5.0

The rental went really well . The customer service was excellent.

Frank R. | Reservación
Clasificación:
5.0

The staff at the Uhaul on Craig Rd. Really helped me out with storage reservations. I really appreciate it. Gracias

Nathaniel R. | Reservación
Clasificación:
5.0

Staff was very knowledgeable very humble

Angelique H. | Reservación
Clasificación:
5.0

Easy to reserve and easy to change.

Burdel W. | Reservación
Clasificación:
5.0

Very nice storage facility.

MAX M.  |  Overall Experience 
Clasificación:
3.0

My toolbox looked like it was tampered with but can’t be sure

ramiro m.  |  Overall Experience 
Clasificación:
1.0

My property was damaged in the Ubox. The location was unapologetic

Melody T.  |  Overall Experience 
Clasificación:
5.0

Great staff who went above and beyond!!

Janet C.  |  Overall Experience 
Clasificación:
2.0

The person answering the phone had no clue on what was going on

Maya S.  |  Overall Experience 
Clasificación:
5.0

N/a

Pashion W.  |  Overall Experience 
Clasificación:
2.0

Most of the staff is unhelpful if not incompetent. There are a very few who are good employees, but they are outweighed by the dead weight.

Jared B.  |  Overall Experience 
Clasificación:
5.0

Uhaul is top of the line when it comes to your moving experience. The trucks are clean, comfortable, and handle well. The staff are friendly and helpful. I would recommend Uhaul for your moving needs.

Sharon S. | Reservación
Clasificación:
5.0

Ramona is absolutely without question the Best employee you have at this location. Work her fingers to the bone from start to finish of her shift.

troy w. | Reservación
Clasificación:
5.0

They got me out of quite a jam involving the truck and trailer right before I needed to drop it off and had been driving for 7 hours. They even stayed open late to assign me my storage unit. ¡Gracias!

Jennifer E. | Reservación
Clasificación:
3.0

The price I paid for one of the 5x10 units ($89.95) is a little high for the amount of space. The storage wasn't deep enough. I needed another larger unit that was unavailable. I had to get two

La Trina R.  |  Overall Experience 
Clasificación:
5.0

Great and clean facility.

CELIA U. | Reservación
Clasificación:
5.0

100% satisfied. Excellent staffs.

Lorene R.  |  Overall Experience 
Clasificación:
5.0

The manager Allen was very helpful.

JAMES A B.  |  Overall Experience 
Clasificación:
2.0

My evaluation would be much different had the security system for one of my units been working. Spoke to manager about issue first day who put in a work order but the problem was never resolved.

Gerald S.  |  Overall Experience 
Clasificación:
5.0

The process to move out was rather painless. The two guys that assisted were friendly and courteous and answered any questions that I had without hesitation.

TERESA W.  |  Overall Experience 
Clasificación:
3.0

Appears secure however our unit was broken into. Ent over top and removed hasp from door. So door was able to open without triggering alarm. Mgr refused to refund payment for Jun. unit empty on 29 May

Pamela-David B.  |  Overall Experience 
Clasificación:
1.0

Oh I think they over charge me for storage but is fine I am happy because I move my stuff to other locations they look better care

ZENON H.  |  Overall Experience 
Clasificación:
4.0

Please hire additional staff; wait time to counter is way too long (60+mins). Also, allow the AC to cool the facility as during long wait times it gets really hot with a lot of customers. ¡Gracias!

Patricia T.  |  Overall Experience 
Clasificación:
5.0

Thx

RICARDO C.  |  Overall Experience 
Clasificación:
5.0

My time with U-Haul was great staff each time was friendly and helpful I would definitely refer friends or relatives

Margarita R.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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