Customer Reviews for U-Haul Moving & Storage at Watson Blvd

3882 comentarios

1235 Watson Blvd   Warner Robins, GA 31093
(W Of Davis Dr)

(478) 923-0274

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(478) 923-0274

1235 Watson Blvd
Warner Robins, GA 31093
(W Of Davis Dr)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great atmosphere already- Great operational management & crew!

MELODY K. 
Rating:
5.0

Customer did not leave a comment.

Darrell H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

Customer did not leave a comment.

MELODY K. 
Rating:
4.0

Customer did not leave a comment.

MONIKA R. 
Rating:
5.0

There are too many alternate pick up sites. The main place for Warner Robins is excellent but the pick up sites are not so much.

JOHNNY R. 
Rating:
5.0

All of the employees i encountered were very professional and couteous to me including the manager who checked in the equipment. This is the location i alway utilize.

Andre B. 
Rating:
2.0

Customer did not leave a comment.

JERRICA T. 
Rating:
5.0

The manager was more than helpful, I feel like she went above and beyond, great customer service skills!!! Y'all got a good employee with her!!!

ANNETTE H. 
Rating:
5.0

Customer did not leave a comment.

Diandre R. 
Rating:
5.0

Customer did not leave a comment.

ROSHUMBA S. 
Rating:
5.0

Customer did not leave a comment.

Lorenzia W. 
Rating:
5.0

🔐

Angela K. 
Rating:
3.0

More maintenance

ROBERT C. 
Rating:
2.0

I was never able to talk on the phone with the location i was renting from, but after being on hold for 30 minutes trying to verify equipment, i talked to someone from the 800 number. i asked them to verify the truck and appliance dolly. i am 60 yo, and i was moving my daughter's appliances and furniture by myself. the person on the phone continued to assure me that the location had what i needed. when i went to the location to pick up, the person at the store told me that they haven't had an appliance dolly for days! how can someone verify equipment if they do not check with the store. don't tell the the "system" said they had the dolly. if i cant call the location, how do you just assume the information is accurate. i live in a military town with numerous uhaul locations. i am going to make it a mission of mine to tell as many people i can and in whatever manner i can that you have no control over the reporting of store inventory. i called the 800 rep after i finished moving and received a male who was as clueless as anyone i have ever spoke to. i told him i would like to have someone higher than him contact me and explain why this failure occurred. i know it wont happen, but if you actually record the calls, look it up and possibly respond to me without a robo response!!

Mark R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

LATISHA H. 
Rating:
3.0

Customer did not leave a comment.

JEREMY J. 
Rating:
5.0

This is a full-service U-Haul business. The employees go out of their way to service all your needs. I used this place of business to move an entire household of goods, small loads, and even just to purchase packing supplies. Their service is excellent!

DEBORAH W. 
Rating:
5.0

I totally enjoyed my experience with this U-Haul location. (Very professional people and nice van).

Andrew N. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
4.0

Customer did not leave a comment.

April T. 
Rating:
4.0

Make sure the seats are free of pet hair.

JOHNNY K. 
Rating:
5.0

Nothing. The rep. Was very helpful and professional. When I had a problem, it was solved instantly

DARYL J. 
Rating:
4.0

Customer did not leave a comment.

STEPHANIE W. 
Rating:
3.0

Customer did not leave a comment.

Abraham R. 
Rating:
4.0

I didn't have any issues with my equipment. All my lights worked. It pulled great.

SAMANTHA S. 
Rating:
5.0

Very good customer service !!!

JOHN T. 
Rating:
2.0

Customer did not leave a comment.

LAKIRA T. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY T. 
Rating:
5.0

No improvements needed, just praise. I had an issue arise that caused me to return truck later than expected. The staff was very flexible & courteous with allowing me more time to return it & I just want to say thanks for the GREAT customer service!

ZONDREA J. 
Rating:
5.0

Robert is an excellent representative for Uhaul, very thorough. Sam is nice and super helpful, always quick with a hello and always seems to remember me.

SHANNON O. 
Rating:
4.0

Customer did not leave a comment.

JAMES G. 
Rating:
4.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Keep up the good work

TIMOTHY S. 
Rating:
3.0

Too expensive for a five mile in town haul. $19 is misleading.

DOLORES W. 
Rating:
3.0

Be more polite to customers.

JESSIE W. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE F. 
Rating:
5.0

Customer did not leave a comment.

Mason C. 
Rating:
5.0

Customer did not leave a comment.

ronald H. 
Rating:
5.0

Excellent!

Quentarius T.  |  Overall Experience 
Rating:
5.0

Excellent experience/service on both ends of my one-way delivery.

Mark T. 
Rating:
5.0

Customer did not leave a comment.

WANDA G. 
Rating:
3.0

Drop off was the worst. I had to call Lynn because I was set to drop off my trailer an hour and a half from my destination. I was sent to a location at that location I was turned away and sent up the street and now I'm being charged for Not having your logistics properly managed.

ricardo R. 
Rating:
5.0

Have used the drop off location several times. Always busy but have never had to wait. Staff is always very professional and courteous.

Wally S. 
Rating:
1.0

Terrible !!! I want my money back !

kimberly B. 
Rating:
4.0

Customer did not leave a comment.

TOMMY N. 
Rating:
5.0

Customer did not leave a comment.

BARBARA S. 
Rating:
5.0

Customer did not leave a comment.

JORDAN C. 
Rating:
5.0

Customer did not leave a comment.

LEO B. 
Rating:
5.0

Customer did not leave a comment.

JAMES E. 
Rating:
5.0

Customer did not leave a comment.

Joel E. 
Rating:
4.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Picked up the uhaul from moody road and had to pick up the tow dolly from the Watson blvd location. The truck was absolutely disgusting! The truck was not cleaned at all, mulch, debris, and garbage was left in the back and the cab was also disgusting as well. Thankfully the staff at Watson blvd was extremely nice and friendly. They cleaned the cab and the truck for me and went over loading procedures for towing my car.

Jacob B. 
Rating:
5.0

Sam and Robert were great to work with!

Mark S. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

nothing, Mason was an amazing customer service rep. he make the experience so easy and pleasant. I will rent from uhal anytime if Mason is my customer service rep. awesome young man

ELOISE R. 
Rating:
5.0

Mason the manager is excellent. Nice hire!

John A. 
Rating:
4.0

Customer did not leave a comment.

KHAYREE H. 
Rating:
5.0

Representative was very courteous

LAKEISHA L. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLEY H. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
1.0

Customer did not leave a comment.

CARLTON F. 
Rating:
5.0

Customer did not leave a comment.

MEIYONG L. 
Rating:
5.0

Check out and experience was great!

Jacqueline H. 
Rating:
5.0

Customer did not leave a comment.

Kerwin S. 
Rating:
5.0

Everything was smooth and easy.

Darryl C. 
Rating:
1.0

I was charged 200+ miles when the fact is we took a 102 mile round trip. That's 51 miles there and 51 back according to GPS.

JOEL C. 
Rating:
5.0

The same place that moved my dad in came through on the spot to move me out 20 years later. Excellent facilities and excellent crew. Altogether, I am 100% satisfied with the service I received from the folks at U-Haul.

JAMES T. 
Rating:
5.0

Great Customer Service

RICHARD K. 
Rating:
5.0

I Dont see anything that need improvement

DAVID H. 
Rating:
4.0

Mason was wonderful helpful checking me out .

TERRIE R. 
Rating:
5.0

Excellent customer service!!! Thanks Will

William D. 
Rating:
4.0

Easy in and out

KIRK B. 
Rating:
5.0

Customer did not leave a comment.

SEGUNDA W. 
Rating:
4.0

Customer did not leave a comment.

SAKRINA F. 
Rating:
5.0

Everything was in order and staff was very helpful. Thank you

ANGEL R. 
Rating:
5.0

Good customer service. Workers were professional and did a great job.

RODNEY S. 
Rating:
5.0

Good experience

roger M. 
Rating:
5.0

There was a cut/crack on a tire that I discovered during my rental. It may have not been there when I picked up the trailer, but I encourage the staff at U-Haul to be sure to carefully check for any tire wear or damage closely. Thanks.

Mark S. 
Rating:
3.0

Its been almost 24 hours and I haven't received a return of my deposit onto my bank card. I will update this review as soon as I have received the deposit.

TIMOTHY D. 
Rating:
5.0

Wish I knew that no dolly came with the Cargo Van. I would have rented one

Michael D. 
Rating:
5.0

This location is the best in Warner Robins! I'm surprised there's not a wait list to rent a truck because the staff is remarkable! Especially the manager, Sam! Every time I need a truck she's always there to provide me with one. She's got customer service you just can't teach. Definitely a natural for her position. The store is always in tip top shape and the trucks are always so clean. The prices can't be beat. This store just all around runs smoothly and I'd rather not rent a U-Haul anywhere but at Sam's store. You guys should be proud and congratulate her. She's earned it!

NICHOLAS M. 
Rating:
5.0

Customer did not leave a comment.

JAMESR H. 
Rating:
3.0

Customer did not leave a comment.

CHARLES S. 
Rating:
4.0

Customer did not leave a comment.

Logan Zollman Z. 
Rating:
5.0

This is my go to location, Always an A+ on service and personal

Kevin C. 
Rating:
4.0

Customer did not leave a comment.

yvonickel S. 
Rating:
4.0

The GM Sam was awesome and took care of my concern right away

LARRY A. 
Rating:
5.0

Just keep doing what you doing

KANYON P. 
Rating:
5.0

Customer did not leave a comment.

RACHADA P. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND H. 
Rating:
4.0

Customer did not leave a comment.

SHEILA E. 
Rating:
5.0

The prson that issued my equipment and took it back in were excellent and friendly attitudes.

Clifford D. 
Rating:
5.0

Customer did not leave a comment.

Hardy W. 
Rating:
5.0

Customer did not leave a comment.

ronald W. 
Rating:
3.0

Customer did not leave a comment.

Mark H. 
Rating:
3.0

The staff was friendly, professional, and proficient, but the spools were rusted to the point that it was nearly impossible to use them safely.

TYROME C. 
Rating:
5.0

Customer did not leave a comment.

JESSICA C. 
Rating:
5.0

Customer did not leave a comment.

Brandy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherri B. 
Rating:
5.0

Customer did not leave a comment.

Ashley D. 
Rating:
3.0

Customer did not leave a comment.

Shaquaya R.  |  Overall Experience 
Rating:
5.0

A very clean store. Also had a very professional staff.

Marcus B.  |  First Impressions 
Rating:
5.0

Great job

Kanisha C.  |  Overall Experience 
Rating:
5.0

There seemed to be a technical issue with the computer. They're otherwise very accommodating and curteous.

Gabrielle G.  |  First Impressions 
Rating:
1.0

This was the WORST experience I have EVER had trying to render a service. There are too many things that went wrong to name. We decided against using your storage facility.

Ken S.  |  First Impressions 
Rating:
4.0

NONE

Mechelle E.  |  Overall Experience 
Rating:
5.0

Great customer service!

CARLA F.  |  First Impressions 
Rating:
3.0

good

George O.  |  Overall Experience 
Rating:
4.0

Thanks so very much for the wonderful Employee.

mary t.  |  Overall Experience 
Rating:
5.0

Great

Leslie M.  |  Overall Experience 
Rating:
1.0

None

rhonda j.  |  Overall Experience 
Rating:
5.0

Keep up the good work!

Sanjeanette H.  |  Overall Experience 
Rating:
2.0

I told the worker I would be moving out all my things on wed when I came in that mon. My movers took majority of my items but not all. Workers took the rest of my stuff out of my unit and rented it.

Morgan M.  |  Overall Experience 
No reviews have been submitted for this location.

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