Customer Reviews for U-Haul Moving & Storage at Watson Blvd

3927 comentarios

1235 Watson Blvd   Warner Robins, GA 31093
(W Of Davis Dr)

(478) 923-0274

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(478) 923-0274

1235 Watson Blvd
Warner Robins, GA 31093
(W Of Davis Dr)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

bounder B. 
Clasificación:
5.0

NA. The disconnect was done by a U Haul person. Drop off was easy and fast.

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANETTE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY T. 
Clasificación:
5.0

Sam is truly exceptional, very helpful, knowledgeable and cheerful - superior customer service, thank you

Edmond R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dharma M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KERWIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDERS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HIRENKUMAR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK C. 
Clasificación:
5.0

Very friendly staff, well prepared.

SIDNEY A. 
Clasificación:
3.0

I booked online and did not indicate a return location because I was unsure at the time. When I arrived, I was told that I booked and In Town only rental and that is have to drive 100 miles back to the location or be charged triple the price. This was very disappointing as I move just about every year and always use Uhaul. I will not use them in the future.

Katya R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wayne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD E. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYDIA W. 
Clasificación:
5.0

Sam was great and explained everything well! Thank you all, made my move easy!

Austin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUTTA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUTTA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DRUCILLA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORNA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCIETT M. 
Clasificación:
3.0

When I went to return the truck I didn't realize I didn't have my location turned on, on my phone so when I went to the website to follow the prompts one I read everything about following the instructions given and taking pictures and dropping the keys in the box I clicked on the button. Nothing happened, so I did it 3 more times with same outcome. I turned on the truck and took pictures inside and out to show time and mileage and gas then found the key drop and stuck the keys in. Then I thought to check the wifi and Bluetooth on my phone and turned it on then tried the website again and this time when I tried to verify location it went on to the next steps to follow that the previous tries didn't. I called the 1800 u haul # so I could find out how to fix it since I was on time and messed up but didn't want to be charged extra. She gave me a link through text and I did it and she said it was a reverse way to verify that I made it on time. I thought that i was covered. Well the next morning I get an email and was charged for an extra day even though I did return it on time. I'm still upset about it. Should not have charged me an extra day after I dropped it off on time and the customer service rep told me the link would cover it. Not too happy about that.

Alicia B. 
Clasificación:
4.0

There was a abs traction control light that I had to ride with for over 500 miles with a full can and a tow in the back but overall after the disaster of a day and a 10 am break on from my original reservation I thought for sure I was going to be heading back to VA without my belongings. Lucky after being sent all over middle GA I finally got my truck and tow and on the road by 5 pm I didn't get back home until 7 am all in 1 piece but barely hanging by fumes.

Ailisha P. 
Clasificación:
1.0

I returned the vehicle at the time I paid for and they tried to over charge me by $1,067.35!!! Ridiculous. I had 3200 miles for the length of time I rented the vehicle. I used 2,171 miles of the alloted 3200 miles. It's written right on the agreement. Then they tried to charge me for dropping it off in Huntsville, Al. That was the entire point of renting the vehicle (from Ga. to Al.)!!! I'm not paying these ridiculous, unfounded and unwarranted bogus charges! I wrote a letter to the billing dept. in Phoenix. I did this b/c I was on hold for over 83 minutes! I'll never rent or recommend U-Haul to anyone and will share my experience.

JAMES K. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES N. 
Clasificación:
4.0

El cliente no dejó un comentario.

TRENTON I. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

Excellent service; accommodating and helpful...super easy in/out

GABRIEL L. 
Clasificación:
4.0

needs cruise control

Ashtin L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
1.0

I was dismissed when asking for more time on the rental of the truck since I was not able to do so online. If the truck is over booked for after the time I signed up for and ended up needing more time that is not the customers fault and I should have not been dismissed as I was from the location and when calling the main 1800 number.

TERENCE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

This location was very nice and professional. The one I had my original reservation with was not very nice.

Tiffany T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLEY N. 
Clasificación:
3.0

El cliente no dejó un comentario.

JENNIFER O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCINDA L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LELAN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dana B. 
Clasificación:
5.0

Great atmosphere already- Great operational management & crew!

MELODY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODY K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MONIKA R. 
Clasificación:
5.0

There are too many alternate pick up sites. The main place for Warner Robins is excellent but the pick up sites are not so much.

JOHNNY R. 
Clasificación:
5.0

All of the employees i encountered were very professional and couteous to me including the manager who checked in the equipment. This is the location i alway utilize.

Andre B. 
Clasificación:
2.0

El cliente no dejó un comentario.

JERRICA T. 
Clasificación:
5.0

The manager was more than helpful, I feel like she went above and beyond, great customer service skills!!! Y'all got a good employee with her!!!

ANNETTE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diandre R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSHUMBA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorenzia W. 
Clasificación:
5.0

🔐

Angela K. 
Clasificación:
3.0

More maintenance

ROBERT C. 
Clasificación:
2.0

I was never able to talk on the phone with the location i was renting from, but after being on hold for 30 minutes trying to verify equipment, i talked to someone from the 800 number. i asked them to verify the truck and appliance dolly. i am 60 yo, and i was moving my daughter's appliances and furniture by myself. the person on the phone continued to assure me that the location had what i needed. when i went to the location to pick up, the person at the store told me that they haven't had an appliance dolly for days! how can someone verify equipment if they do not check with the store. don't tell the the "system" said they had the dolly. if i cant call the location, how do you just assume the information is accurate. i live in a military town with numerous uhaul locations. i am going to make it a mission of mine to tell as many people i can and in whatever manner i can that you have no control over the reporting of store inventory. i called the 800 rep after i finished moving and received a male who was as clueless as anyone i have ever spoke to. i told him i would like to have someone higher than him contact me and explain why this failure occurred. i know it wont happen, but if you actually record the calls, look it up and possibly respond to me without a robo response!!

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATISHA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEREMY J. 
Clasificación:
5.0

This is a full-service U-Haul business. The employees go out of their way to service all your needs. I used this place of business to move an entire household of goods, small loads, and even just to purchase packing supplies. Their service is excellent!

DEBORAH W. 
Clasificación:
5.0

I totally enjoyed my experience with this U-Haul location. (Very professional people and nice van).

Andrew N. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

April T. 
Clasificación:
4.0

Make sure the seats are free of pet hair.

JOHNNY K. 
Clasificación:
5.0

Nothing. The rep. Was very helpful and professional. When I had a problem, it was solved instantly

DARYL J. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHANIE W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Abraham R. 
Clasificación:
4.0

I didn't have any issues with my equipment. All my lights worked. It pulled great.

SAMANTHA S. 
Clasificación:
5.0

Very good customer service !!!

JOHN T. 
Clasificación:
2.0

El cliente no dejó un comentario.

LAKIRA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY T. 
Clasificación:
5.0

No improvements needed, just praise. I had an issue arise that caused me to return truck later than expected. The staff was very flexible & courteous with allowing me more time to return it & I just want to say thanks for the GREAT customer service!

ZONDREA J. 
Clasificación:
5.0

Robert is an excellent representative for Uhaul, very thorough. Sam is nice and super helpful, always quick with a hello and always seems to remember me.

SHANNON O. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
5.0

Keep up the good work

TIMOTHY S. 
Clasificación:
3.0

Too expensive for a five mile in town haul. $19 is misleading.

DOLORES W. 
Clasificación:
3.0

Be more polite to customers.

JESSIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mason C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald H. 
Clasificación:
5.0

Excellent!

Quentarius T.  |  Overall Experience 
Clasificación:
5.0

Excellent experience/service on both ends of my one-way delivery.

Mark T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA G. 
Clasificación:
3.0

Drop off was the worst. I had to call Lynn because I was set to drop off my trailer an hour and a half from my destination. I was sent to a location at that location I was turned away and sent up the street and now I'm being charged for Not having your logistics properly managed.

ricardo R. 
Clasificación:
5.0

Have used the drop off location several times. Always busy but have never had to wait. Staff is always very professional and courteous.

Wally S. 
Clasificación:
1.0

Terrible !!! I want my money back !

kimberly B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TOMMY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel E. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
5.0

Picked up the uhaul from moody road and had to pick up the tow dolly from the Watson blvd location. The truck was absolutely disgusting! The truck was not cleaned at all, mulch, debris, and garbage was left in the back and the cab was also disgusting as well. Thankfully the staff at Watson blvd was extremely nice and friendly. They cleaned the cab and the truck for me and went over loading procedures for towing my car.

Jacob B. 
Clasificación:
5.0

Sam and Robert were great to work with!

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
5.0

nothing, Mason was an amazing customer service rep. he make the experience so easy and pleasant. I will rent from uhal anytime if Mason is my customer service rep. awesome young man

ELOISE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Shaquaya R.  |  Overall Experience 
Clasificación:
5.0

A very clean store. Also had a very professional staff.

Marcus B.  |  First Impressions 
Clasificación:
5.0

Great job

Kanisha C.  |  Overall Experience 
Clasificación:
5.0

There seemed to be a technical issue with the computer. They're otherwise very accommodating and curteous.

Gabrielle G.  |  First Impressions 
Clasificación:
1.0

This was the WORST experience I have EVER had trying to render a service. There are too many things that went wrong to name. We decided against using your storage facility.

Ken S.  |  First Impressions 
Clasificación:
4.0

NONE

Mechelle E.  |  Overall Experience 
Clasificación:
5.0

Great customer service!

CARLA F.  |  First Impressions 
Clasificación:
3.0

good

George O.  |  Overall Experience 
Clasificación:
4.0

Thanks so very much for the wonderful Employee.

mary t.  |  Overall Experience 
Clasificación:
5.0

Great

Leslie M.  |  Overall Experience 
Clasificación:
1.0

Ninguno

rhonda j.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work!

Sanjeanette H.  |  Overall Experience 
Clasificación:
2.0

I told the worker I would be moving out all my things on wed when I came in that mon. My movers took majority of my items but not all. Workers took the rest of my stuff out of my unit and rented it.

Morgan M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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  • Ícono de remolque
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    Contenedores U-Box®

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  • Trailer Hitch Icon
    Enganches para remolque

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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