The only issue was an alarm went off often in the storage facility.patrick d. | Overall Experience
Customer Reviews for U-Haul Moving & Storage at War Memorial Dr
U-Haul Truck Share 24/7© Location
Peoria, IL 61614
Services at this Location:
Always Open On Your Smartphone
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It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jill B. | First Impressions
Customer did not leave a comment.Estella R. | Overall Experience
Mr Razi was very helpful and gave me options and advice. I've worked with him before and rented trucks here and it's always been a great experiencesharon a. | First Impressions
Customer did not leave a comment.Michelle N. | Overall Experience
Customer did not leave a comment.Rhonda C. | Overall Experience
Customer did not leave a comment.carla b. | Overall Experience
Customer did not leave a comment.Rebecca J. | Overall Experience
Auto billing was sketchy with constant fines placed on it and whoever kept track of the accounts had a bad habit of putting a lock on units even when paid up. Spent an hour overall while a competent employee had to come and cut the lock off my unit.Stephen F. | Overall Experience
The storage facility needs to I stall an elevator that is large enough to carry tall items and more space for more than one cart, it also needs to have an elevator on both end of the storage units so the customer does not have to walk so far to their unit and finally you need to have automatic doors to open for customers who have to push their belongs through other corridors that have doors separating the storage units. The size of your storage units verses pricing not reasonable.KEESHA W. | Overall Experience
My access didn't work...and I was rented a dirty storage room paying 104.00 for other people items that was left in this rental. I was not happy.shantea j. | First Impressions
Very disappointed the 1st floor unit I reserved was given to someone else. Elevator still passenger size from previous hotel. The elevator needs to be updated to cargo size so larger items can be moved easily to upper floors However very clean and easy access to facilityTeresa B. | Overall Experience
The folks at this location are amazing to work with!Susan H. | Overall Experience
Very secure and clean- staff made sure to explain how access worked. Would choose again if we need storage.catherine s. | Overall Experience
Customer did not leave a comment.Alex S. | Overall Experience
Customer did not leave a comment.JACK T. | First Impressions
Customer did not leave a comment.Lisa C. | Overall Experience
Love everything about it,but it was a lil hot....but totally okay cause I found a air conditioner that was on ...Stephanie m. | Overall Experience
Customer did not leave a comment.Phyllis W. | First Impressions
Awesome thanksEsperanza N. | First Impressions
There was a dead rat in our storage unit and it smelled the couch and beds up like decaying animalScott L. | Overall Experience
Customer did not leave a comment.Heather S. | Overall Experience
Customer did not leave a comment.brandon g. | Overall Experience
Customer did not leave a comment.candis p. | First Impressions
The office check in area was very nice and the staff was pleasant. The storage unit facility seemed a bit ran down. The AC units for the interior units appear to be in a pretty bad state of disrepair. The storage unit also had a very strong stench of smoke. I would not store anything in it that could possibly absorb the unpleasant smell of the storage unit. The elevator to get to the unit is also pretty small.Michael U. | First Impressions
Good place. Got a bit confused with interior directions, but I worked it out.WALTER C. | First Impressions
Customer did not leave a comment.Latosha M. | First Impressions
All greatEsperanza N. | First Impressions
Customer did not leave a comment.Ashleigh D. | First Impressions
Staff was helpful and facility is clean and very nicedavin r. | First Impressions
Customer did not leave a comment.Charles C. | First Impressions
Very nice and clean unit plenty of space and the rate was reasonable I got the first month free…Antoinette J. | First Impressions
My code won't work and we set the alarm off numerous times. The site manager had to come from the store to try and figure out the situation. My code still does not work and the whole ordeal was frustrating and added extra time to a long day.Brandon H. | First Impressions
Customer did not leave a comment.ronald s. | First Impressions
NAANDREA P. | First Impressions
Very friendly staff and manager . Very happyDebra F. | First Impressions
Customer did not leave a comment.maxine w. | First Impressions
Everything was good, except the elevator was so small it required many smaller trips that it made it quite inconvenient.John M. | First Impressions
So far everything is good very much pleased.bobby p. | First Impressions
Had a good help herewilliam s. | First Impressions
Had issues getting to the unit. Seen a guy that went into a room on the first floor, he walked right pass me. He went off & after a few minutes I knocked on the door& he never reappeared. The elevator was quite scary & at times didn't work. The key system didn't allow me to go down at one point & had to wait for about 20 minutes the try again. Was frustrated & ready to throw my things away at that point. Very inconvenient trying to get my sectional on the elevator.bonita w. | First Impressions
The listing on the website said 1st floor which is why o chose to rent with you. As it turns out, the unit I got is in the basement. Very difficult to move my equipment into my unit. Exceptionally inconvenient. Had I know where the unit actually was, I would have rented elsewhere and will be moving out at the end of the month I paid for.Derek W. | Online Move In
Didn't have the free lock in the unit like it said in the contract!!Tamera G. | Online Move In
After 200 miles plus! Baby WHO! U-HAUL! Thank you very much, may grow the wings it deserves! Stay safe and Beautiful!ALICE B. | First Impressions
Customer did not leave a comment.Markel V. | Online Move In
Quick service, affordable and helpful staffAlex S. | First Impressions
Customer did not leave a comment.molly h. | First Impressions
Anthony was awesome... very helpful..Tim D. | First Impressions
Customer did not leave a comment.craig d. | First Impressions
Customer did not leave a comment.Todd S. | First Impressions
Both of the gentlemen that helped us went way above and beyond! And we appreciate that. Would recommend to everyone!eric T. | First Impressions
Customer did not leave a comment.ashly o. | First Impressions
The people were friendly and helpful, the facility clean, the units look strong and hard to break into, and it's climate controlled so I have no fear in bringing books there.cindy b. | First Impressions
Went well! Would defensibly do again.denise J.
Customer did not leave a comment.PAUL B.
Customer did not leave a comment.Sally D.
My pod wasn't picked up on time and I had to call several times, up this point it was excellent. My pod wasn't picked up until 3 days later and I have a very small driveway. One customer representative told me he would credit the pickup fee but that hasn't happened as I had to make several calls to get it picked up. I used uhaul for my first move in 2018 and was given a Military Vet discount. This time I was told no such thing. I used Penske truck since they gave military discount. ThanksMICHAEL J.
Customer did not leave a comment.Nikki M.
Customer did not leave a comment.Rolando G.
Customer did not leave a comment.stephanie h. | First Impressions
Customer did not leave a comment.Michelle C.
Customer did not leave a comment.Denise E.
I read the reviews of this storage facility and staff. It is true that one person will say a bad thing and 7 more will spread that. If one person says something positive it will go as far as two more. Quite a few reviews were negative about the staff. I found them totally unfounded. Tony and his staff have great customer service ethics. I'm glad I chose this center.Steven K. | First Impressions
I reserved the unit by internet, which was easy enough. On getting there, I found the units were arranged (numbered) in no particular order and wandered for 10 minutes seeking ours. I finally came across people who'd reserved their unit in person and had been given a map. Such a map should be placed on the wall near the entrance door. Other than this, the communications were clear enough.Karl K. | Online Move In
Customer did not leave a comment.Denise E.
The forklift drivers were awesome! I wish the crates had better tie-downs. The woefully inadequate 4 provided made it difficult to properly secure the load. I love the fact that I could order 3 crates, use 2 (we j-u-s-t squeezed it all in), and get refunded for the 3rd crate.Elizabeth B.
The delivery personnel was outstanding.aaron N.
Customer did not leave a comment.Tom N.
Customer did not leave a comment.Janette S.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!