Customer Reviews for U-Haul Moving & Storage at War Memorial Dr
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

251 comentarios

4400 N Brandywine Dr   Peoria, IL 61614

(309) 740-0219

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(309) 740-0219

4400 N Brandywine Dr
Peoria, IL 61614

Servicios en esta ubicación:

Horario

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Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

daniel t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

stacey r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cheynne g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALISON F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

evelinda r.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

crystal b.  |  Overall Experience 
Clasificación:
5.0

Staff went above and beyond for me. I walked out of the facility a very happy person. Thank you again.

candance m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

shelton a.  |  First Impressions 
Clasificación:
4.0

We were initially assigned a storage unit that was the wrong size and the First Lady we spoke with at the main office was rather rude about it. Someone else stepped in and quickly resolved the situation for us. It appeared like the original unit was actually cut in half to make a unit (3316) and a maintenance room and was therefore only 5x7x10 when we measured it instead of 7x10x10

shealyn a.  |  First Impressions 
Clasificación:
5.0

Nice, clean place to store your items short/long term.

LATTINA M.  |  First Impressions 
Clasificación:
5.0

Easy and very friendly

teresa m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LaKasha W.  |  Overall Experience 
Clasificación:
4.0

May want to assess the facility for maintenance. Serious cracks in concrete on 3rd floor near doorway.

robin g.  |  Overall Experience 
Clasificación:
5.0

I've been going to the 3650 N Meadowbrook Rd, Peoria, IL 61604 Uhaul location several times for various rentals, and they have always been friendly, courteous, and respectful. Also, they always have more staff then other locations in the area too so, the wait time is better. I highly recommend this location to anyone.

Pamela W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

edward s.  |  First Impressions 
Clasificación:
3.0

Not enough help in there to many people not even enough staff line was crazy n staff was slow

Ty F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kenyunna h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Seo Woo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

edward s.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

verlencya g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John P.  |  Overall Experience 
Clasificación:
2.0

My thoughts on U-Haul are two-fold. In the end, it worked out, but when I first went to the office to get access to the 5x7 unit I had reserved and put a deposit down for, I was told that there weren't any. The only unit available was a 10x10 for twice as much. When I mentioned that I had a reservation, and the emails to prove it, one U-Haul employee actually said, "I don't consider them a reservation, as much as a request for a unit, if it's available." I respectfully disagree. After refusing to leave the office, I was finally given a 10x10 unit for the 5x7 rate. In theory. It took me almost two months to finally get the 5x7 rate adjusted in the system, as I kept getting billed for the10x10. I was on the phone with multiple people multiple times, and it was a bit of a nightmare. It finally got figured out. I would probably rent from them again, but at least I am forewarned.

Paula S.  |  Overall Experience 
Clasificación:
5.0

Love using this facility. Well run. Easy to use and convenient.

Elizabeth K.  |  Overall Experience 
Clasificación:
4.0

my only comment would be a larger elevator would be really great for a storage unit. Like a freight elevator.

eric m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Demeteria S.  |  Overall Experience 
Clasificación:
5.0

Thanks for helping to make life easier for me and my college student.. I will definitely be using you all again..

Nicole H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Louis G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Keierra M.  |  First Impressions 
Clasificación:
5.0

This is a great facility for storage. Climate controlled with easy in and easy out. The only issue that we experienced from time to time was the availability of the carts to use was in short supply. But overall, I would recommend this facility to anyone looking for storage space.

Michael H P.  |  Overall Experience 
Clasificación:
3.0

It was a hassle to get both a truck and storage room, and staff communication was not on point. I got too much of the run arounds.

terrica f.  |  First Impressions 
Clasificación:
5.0

Thanks you so much and be safe

janice m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Homer D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Whitney M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

julie k.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSHUA C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dora M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

anecia g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

darlene s.  |  Overall Experience 
Clasificación:
5.0

Everything was satisfactory & went smoothly!

Donna M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dora M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd S.  |  First Impressions 
Clasificación:
1.0

I would never use this storage company again payed for a unit then found out it was already being used they found another unit then that one was used too🤔🤔 after I said I want my money back and we leaving because they are trash then they found a storage on first floor 😡

ASHANTI J.  |  First Impressions 
Clasificación:
1.0

A few employees was super rude , hang the phone up , talks very disrespectful, show they don't care . It's a few that helped me & was very respectful understanding & helpful.

jacoya w.  |  First Impressions 
Clasificación:
5.0

Very busy but pleasant and professional

edward s.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarah P.  |  Overall Experience 
Clasificación:
5.0

I was very impressed with the facility on university and War Memorial Drive in Peoria IL. It seems so improved since the last time I visited buying supplies a couple years ago. It seems in has expanded, the signage is better, the parking lot is better and staff was helpful in every way. The young man explained everything to me and even asked if I needed a lock. He was very good and deserves credit for his demeanor and ability. It was a good experience. The storage facility is easy to enter, exit and use.

Linda O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

dorfredia m.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Nicole R.  |  Overall Experience 
Clasificación:
5.0

Really wasn't my stuff in the unit but what services I did receive from you guys was great .however I will not be helping anyone else ever again with getting a storage unit .I have rented trucks and trailers from you guys for myself however and you guys are amazing people u helped me with everything I would recommend u guys to anyone.

Nancy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly L.  |  Overall Experience 
Clasificación:
3.0

When I was checking in for the truck there was confusion about the dolly and so I paid the extra $10. My storage code won't work. The worker there was talking back and forth with the office to get it right but they didn't get it to work. They tried the managers code and it git like 2 carts of items up the elevator then it wouldn't work and one of my helpers was just stuck up there with my items for about half an hour or so. Then the worker had him bring the items back down to get a bottom storage unit. But we had to wait about another 30 -60 minutes because we had to wait until another customer cleared her unit to a smaller one. Then the worker mopped that unit and we waited til it dried. This situation took up too much time. Then we could put my items into the first floor storage unit. That was a terrible experience.

Sarah P.  |  First Impressions 
Clasificación:
2.0

The man who checked us out, Jason, stuttered really bad(the stuttering was not the problem)but this prevented him from being efficient at his job. He gave us wrong directions because he could not say what he wanted. Next he sent us on a wild goose chase to try and find the uhaul storage facility. Next we get to the storage area, and the storage unit was too small. I get back to the uhaul store in Peoria, IL and we tell him what happened, that we couldn't use the unit because it was too small and that we needed to keep the truck another day, he said OK. This was good, but then he said he would take care of the free months storage, and make sure I didn't get charged for another month. My friend and I didn't have any confidence that he would. The triton v10''s are junk, they have no power. I hated the performance, and yes it got the job done, but it was slow and powerless. Will I rent from uhaul again? Probably, but it will be a long time before I have to move again I pray.

brian b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna C.  |  Overall Experience 
Clasificación:
1.0

The site manager or local store manager was condescending and lacked people skills. However, it's looked over according to his supervisor because he's has been working with them for 20 years. They gave me the wrong code did not coincide with the hours for my cold will allow me to move versus the help that I had there to help me move. That he's had people who have covid and because I do not respond the way they did basically scorned me. And because they gave me a faulty code I was locked out and my personal belongings that was left in the hallway as it was over there were thrown away more than a a qt of my items all the way. I wouldn't refer this location with that manager training bad stuff with that attitude that's it public serves him, I wouldn't recommend that. And that's why according to his boss leadership reflects employees. It's the good old boy system that said in place until it's not.

TORRENCE C.  |  Overall Experience 
Clasificación:
5.0

Storage was fine. Jus change the storage hours be a use its not 24hrs like it says it closes at 10

Amasio H.  |  Overall Experience 
Clasificación:
5.0

Kenny was a great help

Charles S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

wesley d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dorthy l.  |  Overall Experience 
Clasificación:
5.0

Very satisfied.

Debra C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

caroline a.  |  First Impressions 
Clasificación:
5.0

I was very disappointed that my rent was due o n the 24th I mover out on the 29th and I fell they should have prorated my charges not get charged for the complete month.

JEFF L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis A.  |  First Impressions 
Clasificación:
5.0

Anthony does a great job working with customers.

sherry d.  |  Overall Experience 
Clasificación:
4.0

only removing a star because the code we picked out kept popping up someone elses name so we had to change the code after hours and then the staff did not put us in for 24 hour access when we had asked so I had to call Anthony after hours to fix both the code and the access

beverly y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michael h.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

marcy k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura T.  |  First Impressions 
Clasificación:
5.0

Best storage I ever seen and used

Amasio H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Alleea T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Printassa P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Quincy J.  |  First Impressions 
Clasificación:
5.0

Mr. Anthony, on behalf of you and your fellow workers I would like to thank you for the kind hospitality great  company you run. May God continue bless your company.

bobby p.  |  Overall Experience 
Clasificación:
5.0

Great job keeping up good work thanks

elnora t.  |  First Impressions 
Clasificación:
2.0

The GM of this facility does not treat customers kindly and doesn't take requests seriously. Will not be using this uhaul location again.

Leslie D.  |  Overall Experience 
Clasificación:
5.0

I've never had a problem woth UHaul

MARY M.  |  First Impressions 
Clasificación:
4.0

Wasn't able to fit some things on the elevator. Please

JERMAINE W.  |  First Impressions 
Clasificación:
5.0

Great staff!!!!!

Joe M.  |  First Impressions 
Clasificación:
5.0

Great experience!

Kevin B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

curtis w.  |  Overall Experience 
Clasificación:
4.0

I had a problem with my code but it was promptly taken care of

Tony M.  |  First Impressions 
Clasificación:
5.0

They are nice people up there very helpful

STEPHANIE B.  |  First Impressions 
Clasificación:
4.0

N/C

MARQWETTA D.  |  First Impressions 
Clasificación:
5.0

The guys there were amazing. I needed to get out of a previous relationship and the only way I could do that was to put the ex's stuff in a storage unit. The employees saw how distraught I was and made it easy for me. They were cracking jokes to make me feel better and smile. Went over everything with me. Best customer care I think I have ever gotten anywhere. Thank you Kinte Gordon.

nick s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mia g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

steven s.  |  Overall Experience 
Clasificación:
4.0

Other than the elevator being broken on our move out day (it was fixed later that morning) everything about the experience with this facility was superb. If I ever need to utilize a storage unit in the future I would definitely use this one.

DEBORAH G.  |  Overall Experience 
Clasificación:
2.0

I moved out and confirmed the move out on Dec. 28 and called again on Dec. 29 to confirm. This form says Jan. 13. It was very difficult to cancel the unit, and I could not get any help in the multiple times I called. Instead, I kept getting late notices and lien notices. I called twice in Jan. to try to fix the issue and never got the promised call back from the actual site.

Sharon G.  |  Overall Experience 
Clasificación:
5.0

Customer service can improve

LARRY W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

walter j.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

amanda g.  |  First Impressions 
Clasificación:
5.0

Great service and very convenient!

Krista H.  |  First Impressions 
Clasificación:
5.0

Thank you for everything

DEJA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JERELENE R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mark h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sonia q.  |  First Impressions 
Clasificación:
5.0

The only issue was an alarm went off often in the storage facility.

patrick d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Estella R.  |  Overall Experience 
Clasificación:
5.0

Mr Razi was very helpful and gave me options and advice. I've worked with him before and rented trucks here and it's always been a great experience

sharon a.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

carla b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca J.  |  Overall Experience 
Clasificación:
2.0

Auto billing was sketchy with constant fines placed on it and whoever kept track of the accounts had a bad habit of putting a lock on units even when paid up. Spent an hour overall while a competent employee had to come and cut the lock off my unit.

Stephen F.  |  Overall Experience 
Clasificación:
3.0

The storage facility needs to I stall an elevator that is large enough to carry tall items and more space for more than one cart, it also needs to have an elevator on both end of the storage units so the customer does not have to walk so far to their unit and finally you need to have automatic doors to open for customers who have to push their belongs through other corridors that have doors separating the storage units. The size of your storage units verses pricing not reasonable.

KEESHA W.  |  Overall Experience 
Clasificación:
3.0

My access didn't work...and I was rented a dirty storage room paying 104.00 for other people items that was left in this rental. I was not happy.

shantea j.  |  First Impressions 
Clasificación:
4.0

Very disappointed the 1st floor unit I reserved was given to someone else. Elevator still passenger size from previous hotel. The elevator needs to be updated to cargo size so larger items can be moved easily to upper floors However very clean and easy access to facility

Teresa B.  |  Overall Experience 
Clasificación:
5.0

The folks at this location are amazing to work with!

Susan H.  |  Overall Experience 
Clasificación:
5.0

Very secure and clean- staff made sure to explain how access worked. Would choose again if we need storage.

catherine s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa C.  |  Overall Experience 
Clasificación:
5.0

Love everything about it,but it was a lil hot....but totally okay cause I found a air conditioner that was on ...

Stephanie m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Phyllis W.  |  First Impressions 
Clasificación:
5.0

Awesome thanks

Esperanza N.  |  First Impressions 
Clasificación:
3.0

There was a dead rat in our storage unit and it smelled the couch and beds up like decaying animal

Scott L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

brandon g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

candis p.  |  First Impressions 
Clasificación:
5.0

The manager is awesome. Works very hard. Very clean place and well run. Will be back next summer.

Elizabeth K.  |  Overall Experience 
Clasificación:
2.0

I was charged a draconian 30% late fee for the late payment of my first billed monthly rent which I had (mistakenly) believed was auto paid via my debit card. I immediately paid the arrearage and future months in advance and requested a waiver and refund if the late fee, but received no response to my emailed request.

Randall B.  |  Overall Experience 
Clasificación:
3.0

The office check in area was very nice and the staff was pleasant. The storage unit facility seemed a bit ran down. The AC units for the interior units appear to be in a pretty bad state of disrepair. The storage unit also had a very strong stench of smoke. I would not store anything in it that could possibly absorb the unpleasant smell of the storage unit. The elevator to get to the unit is also pretty small.

Michael U.  |  First Impressions 
Clasificación:
5.0

A good place for storage.

jaqueline S.  |  Overall Experience 
Clasificación:
4.0

The only negative comment is that I made a reservation for a certain size storage but there was none of that size when I got there. Didn't matter that I made a reservation. Apparently it was first come first serve. Not sure why you guys take reservations if you don't honor them. The staff was very accommodating and apologetic so I don't blame them.

Karla B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JT K.  |  Overall Experience 
Clasificación:
5.0

Having climate control facility was exactly what we needed and the storage unit met all our needs. recommend that they install couple more service elevators as having only one elevator limits moving in and out time greatly. especially when multiple people using at the same time.

Patricia B.  |  Overall Experience 
Clasificación:
5.0

The staff is friendly, and easy to work with .

JEFF L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

suzette c.  |  Overall Experience 
Clasificación:
5.0

Good place. Got a bit confused with interior directions, but I worked it out.

WALTER C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

siva j.  |  Overall Experience 
Clasificación:
5.0

A customer service rep (Kenny) was extremely helpful and got everything running smoothly for me. Very nice person as well as the other young man (I didn't get his name) who also contributed to assisting with assigning my storage units!

Judy S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

derrick e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Latosha M.  |  First Impressions 
Clasificación:
5.0

All great

Esperanza N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashleigh D.  |  First Impressions 
Clasificación:
5.0

Staff was helpful and facility is clean and very nice

davin r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cerita a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C.  |  First Impressions 
Clasificación:
5.0

Very nice and clean unit plenty of space and the rate was reasonable I got the first month free…

Antoinette J.  |  First Impressions 
Clasificación:
2.0

I had to call three times to cancel payments up to a month after moving out. The continued to send me notices via mail, phone and email even after speaking to three different people.

Maryann S.  |  Overall Experience 
Clasificación:
2.0

N/C

shebry w.  |  First Impressions 
Clasificación:
2.0

My code won't work and we set the alarm off numerous times. The site manager had to come from the store to try and figure out the situation. My code still does not work and the whole ordeal was frustrating and added extra time to a long day.

Brandon H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald s.  |  First Impressions 
Clasificación:
5.0

Just needed it for a few months but was pleased with my storage unit, thanks And the price was ok

velma w.  |  Overall Experience 
Clasificación:
5.0

ND

ANDREA P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Leslie B.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff and manager . Very happy

Debra F.  |  First Impressions 
Clasificación:
1.0

people rude and didn't want to help and they said couch would fit in elevator and it did not

BRITTANY B.  |  First Impressions 
Clasificación:
5.0

It was great 👍

ernestine i.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

maxine w.  |  First Impressions 
Clasificación:
4.0

Everything was good, except the elevator was so small it required many smaller trips that it made it quite inconvenient.

John M.  |  First Impressions 
Clasificación:
5.0

So far everything is good very much pleased.

bobby p.  |  First Impressions 
Clasificación:
5.0

Had a good help here

william s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

derrick e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

eldrick s.  |  Overall Experience 
Clasificación:
4.0

Loading elevator was very small. Took a lot of trips up and down to get everything down there.

elijah h.  |  First Impressions 
Clasificación:
3.0

Had issues getting to the unit. Seen a guy that went into a room on the first floor, he walked right pass me. He went off & after a few minutes I knocked on the door& he never reappeared. The elevator was quite scary & at times didn't work. The key system didn't allow me to go down at one point & had to wait for about 20 minutes the try again. Was frustrated & ready to throw my things away at that point. Very inconvenient trying to get my sectional on the elevator.

bonita w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

steve h.  |  Overall Experience 
Clasificación:
2.0

The listing on the website said 1st floor which is why o chose to rent with you. As it turns out, the unit I got is in the basement. Very difficult to move my equipment into my unit. Exceptionally inconvenient. Had I know where the unit actually was, I would have rented elsewhere and will be moving out at the end of the month I paid for.

Derek W.  |  Online Move In 
Clasificación:
5.0

Didn't have the free lock in the unit like it said in the contract!!

Tamera G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

kate g.  |  Overall Experience 
Clasificación:
4.0

After 200 miles plus! Baby WHO! U-HAUL! Thank you very much, may grow the wings it deserves! Stay safe and Beautiful!

ALICE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Margery W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

keli s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LATACHA P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Markel V.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth K.  |  First Impressions 
Clasificación:
3.0

While the staff was very pleasant and helpful, I was extremely disappointed that the reservation I made prior to our arrival was not honored. All the storage facilities of the size I reserved were given away prior to my arrival. Not sure why you have reservations if its just really first come first serve. We ended up finding a space that met our needs thanks to your staff but I will be hesitant to book with you again.

Karla B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JT K.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessie T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

alyssa p.  |  First Impressions 
Clasificación:
5.0

Quick service, affordable and helpful staff

Alex S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ida t.  |  Overall Experience 
Clasificación:
5.0

The people were nice and worked with me when I needed it.

keli s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

molly h.  |  First Impressions 
Clasificación:
5.0

Anthony was awesome... very helpful..

Tim D.  |  First Impressions 
Clasificación:
3.0

Security system was lacking. The doors will open for any car that approaches, regardless of access to security card. The initial visit is confusing. Since you can get in without a card, you need to know to go back outside to swipe to gain access to your locker. The swipe card boxes should be marked on the map. Staff helpfulness varied. Nice sized unit. The take it and leave it section was a nice idea.

rebecca h.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah E.  |  First Impressions 
Clasificación:
5.0

I was very pleased with the storage facility. I love that you repurposed an old hotel, instead of building a new facility.

Russell S.  |  Overall Experience 
Clasificación:
4.0

Only reason I put four stars is because I was supposed to have a lock in unit for free and there was no lock. I had to either haul everything I had back to my car or quickly run for a lock. Kinda inconvenient when a lock supposed to be in there

Craig A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

john b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

craig d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd S.  |  First Impressions 
Clasificación:
4.0

Separate keypads for access and alarms was a little confusing.

Duane C.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward R.  |  Overall Experience 
Clasificación:
5.0

Both of the gentlemen that helped us went way above and beyond! And we appreciate that. Would recommend to everyone!

eric T.  |  First Impressions 
Clasificación:
5.0

Great easy and clean

Brandon C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

betty w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cornelius g.  |  First Impressions 
Clasificación:
2.0

I'm giving this a below average rating because it is very inconvenient to have to use a elevator to put your things in storage. When I arrived at about 2:30pm, the elevator had fresh paint inside it and they had a fan on to dry it. The paint was still wet so we were unable to even load anything on the elevator. It was very frustrating. The carts were helpful though.

tiarra g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JALISA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jim c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Benin M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LATISHA w.  |  Overall Experience 
Clasificación:
5.0

Very convienient

Yolanda F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ashly o.  |  First Impressions 
Clasificación:
4.0

Arrived and input access code : Denied Access. Used phone panel no answer Called 1/800 # was unable to assist got disconnected. Online advised 24 hour access, signs on site list 9:00am - 7:00 pm access. Price Paid on line was different then rep was trying to collect. Checkin in at offsite office, was told By representative that he had watched me on video attempting to access my online purchased unit and online advised ready to move in. I Wasn't happy that he was aware of my difficulty and didn't answer the phone!

Lorie M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler G.  |  Overall Experience 
Clasificación:
5.0

I feel storage should be anytime it shouldn't b a time to go to ur belongs 1 night after work i needed change of clothes but the storage locked at 9 i getting get off till 8:30 that day drove straight there and boom i found out the time then so sad i had to wait for the next day

whitney m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

suzette c.  |  First Impressions 
Clasificación:
5.0

Everything was great, I love the fact that its indoors, I would use you facility again. Thank you, Jerelene

JERELENE R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra B.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful

Michelle D.  |  First Impressions 
Clasificación:
5.0

I appreciate the kind & great service I was provided by you staff & Manager Anthony whim was Amazing!!!! Thanks 😊 so much.

DELORES R.  |  Overall Experience 
Clasificación:
5.0

The people were friendly and helpful, the facility clean, the units look strong and hard to break into, and it's climate controlled so I have no fear in bringing books there.

cindy b.  |  First Impressions 
Clasificación: