Customer Reviews for U-Haul Moving & Storage of Downtown Greenville

5,212 reviews

529 Wade Hampton Blvd   Greenville, SC 29609
(Bob Jones Univ)

(864) 233-8319

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(864) 233-8319

529 Wade Hampton Blvd
Greenville, SC 29609
(Bob Jones Univ)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The process was so easy from pick up to drop off. The guys did a wonderful job, highly recommend their customer service!

Nikolas Rivera 
Rating:
5.0

Everyone was very friendly and it was the last minute of the day and still you couldn't ask for nicer people,

Cindy Cope 
Rating:
5.0

Customer did not leave a comment.

Doug Snyder 
Rating:
5.0

The manager and the new employee who helped me were both great

RORY TYER 
Rating:
5.0

Customer did not leave a comment.

William Goodson 
Rating:
5.0

Excellent service. The staff was very friendly and accommodating. Will definitely rent from them again.

Michael Helms 
Rating:
5.0

Customer did not leave a comment.

Jesse Sievers 
Rating:
3.0

Customer did not leave a comment.

Michel Ayub 
Rating:
4.0

Customer did not leave a comment.

Kimberly Libus 
Rating:
5.0

Great location. I am am many times repeat customer.

Bradley Duke 
Rating:
4.0

Customer did not leave a comment.

Timothy Cambridge 
Rating:
5.0

Between personal moves and our business, we rent trucks often and the Wade Hampton UHaul location is our go to. The team is courteous and helpful and they have a great selection of equipment. Definitely recommend.

Lisa Suter 
Rating:
5.0

Customer did not leave a comment.

colleen wilson  |  Overall Experience 
Rating:
1.0

My experience was a nightmare. Equipment not there that I reserved. Sent me to another location to pick up trailer. It was closed. Perso in Tyler made us remove car restraints and chains as he did not know how. Overall experience an F.

Lisa Beene 
Rating:
5.0

Nicholas has a great attitude;; he was very personable and got me on my way fast!

Timothy Helms 
Rating:
5.0

Customer did not leave a comment.

Jeff Clemons 
Rating:
4.0

Everything is how it should be, quick & easy. Great job!!

TYRIQUE PALMER 
Rating:
5.0

Customer did not leave a comment.

STEVE BRIDGES 
Rating:
5.0

Customer did not leave a comment.

Andrew Walker 
Rating:
5.0

Mileage allowed is not real or close to what is required to do a move. Start address for the move and end address need to be considered.

gerald gigon 
Rating:
5.0

Customer did not leave a comment.

Cameron Triay 
Rating:
3.0

The personnel was not helpful in the morning. Heavy set girl (sorry don’t know her name), didn’t even get up from her chair to assist with getting the truck, the blankets, nothing. However the manager in the afternoon when I came back was awesome.

Donnamarie Dane 
Rating:
5.0

Customer did not leave a comment.

Lee Bowen 
Rating:
5.0

Customer did not leave a comment.

Chuck Miller 
Rating:
5.0

Don't change a thing. You're already at 100%.

Richard Jones 
Rating:
5.0

A great staff. They’re swift, efficient and kind.

charles shipman 
Rating:
5.0

Customer did not leave a comment.

Ellen Akers 
Rating:
5.0

Customer did not leave a comment.

Marc Rubin 
Rating:
5.0

personnel amazing!

Kim Reid 
Rating:
5.0

Customer did not leave a comment.

amani thompson 
Rating:
5.0

Staff was very professional and helpful. Truck in good shape. Return was very easy. Thanks!

JOHN KIELBASA 
Rating:
4.0

Customer did not leave a comment.

George Manos 
Rating:
5.0

Mac was fantastic! We had an issue on our account that was an error made previously by a Uhaul rep at another location. He was assertive and helped us to get it resolved in a timely fashion. Without him stepping in, we would have continued to go in circles with corporate who was unable to provide a helpful response. We greatly appreciate his excellent customer service and assistance.

Michelle Guevara 
Rating:
4.0

I was charged for insurance, but I told the agent that I did not want insurance.

David Armstrong 
Rating:
5.0

Customer did not leave a comment.

Susan Kerns 
Rating:
5.0

Excellent customer service

Meghan McCurdy 
Rating:
5.0

Best place to rent any U-Haul equipment. The general manager there is the best person I’ve ever spoken too about a rental.

VINCENT ANTONUCCI 
Rating:
5.0

Customer did not leave a comment.

Patrick White 
Rating:
5.0

Customer did not leave a comment.

robert ware 
Rating:
5.0

Very friendly, helpful and easy to work with…

Tom Kelly 
Rating:
4.0

First two locations I was sent to were not positive representations - The Price is Right. auto Sales and Service looked like a war zone with old cars/parts lying everywhere and no one was there; the second had unusual hours and was vacant in the middle of the afternoon.

Jeff Hartman 
Rating:
5.0

Customer did not leave a comment.

JUDY HEIDER 
Rating:
5.0

Customer did not leave a comment.

CHARLES LINDSTROM 
Rating:
5.0

Customer did not leave a comment.

Lewman Grass 
Rating:
5.0

Customer did not leave a comment.

phyllis Thomas 
Rating:
5.0

Customer did not leave a comment.

curtis flint 
Rating:
5.0

Customer did not leave a comment.

CHARLES GREENE 
Rating:
5.0

Customer did not leave a comment.

Michael Olbeter 
Rating:
5.0

Nothing that I know of they were on point for my needs

Chris Stanton 
Rating:
5.0

Not much to improve. Picking up location has very helpful.

PATRICK CURTIS 
Rating:
5.0

Customer did not leave a comment.

Christine Redmond 
Rating:
5.0

A+ experience

Christopher Caldwell 
Rating:
4.0

There were some areas of light exterior damage to the truck which had not yet been marked with UHaul stickers acknowledging their existence before I picked up the truck. It wasn't an issue whatsoever, because I notified the attendant as I was checking things over, and he said as long as I took photos to have a timestamp on my phone, everything would be cool (which it was), but I hate always having to go through that extra step and worry about protecting myself. It happens nearly every time I rent from UHaul. That's the whole point of having those stickers, is to mark preexisting damage. It's such an easy thing to take care of so the customer has one less thing to worry about, and yet it is almost never fully taken care of.

Daniel Wallach 
Rating:
5.0

Jacob Bowman is a Saint at this location! I had a small issue that came up at the last minute. They close at 5pm and it was literally the last min, but I really needed this uhaul that night! This young man offered to wait with me and help resolve my issue so I could get this uhaul that night..And he apologized to me for this small issue I had, OMG! This young man is an amazing employee and U-haul should feel very lucky to have him working for them! Jacob, your manager needs to give you the highest raise possible because you are an absolute Saint as far as I'm concerned. To improve this U-haul, hire more Jacob Bowmans'!!

Melinda Goodwin 
Rating:
3.0

Customer did not leave a comment.

Brittany Berry 
Rating:
5.0

Customer did not leave a comment.

Bill Harney 
Rating:
5.0

Great team.

JOHN GRAYSON 
Rating:
5.0

Customer did not leave a comment.

CHARLES BUTLER 
Rating:
5.0

Customer did not leave a comment.

Jasmine Walsh 
Rating:
5.0

Customer did not leave a comment.

Bob House 
Rating:
4.0

Customer did not leave a comment.

Kathleen Boyd 
Rating:
5.0

Customer did not leave a comment.

Suk Lee 
Rating:
5.0

Customer did not leave a comment.

WILLIAM HOWARD 
Rating:
5.0

Customer did not leave a comment.

Hope Sargeant 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Staples 
Rating:
5.0

The staff was awesome! Two employees assisted me at pick up and drop. I will use this location anytime I need to rent equipment and will definitely recommend the location to friends. Great job to the team at U-Haul Moving & Storage of Downtown Greenville!!!!!!!

Thibault Guicherd 
Rating:
5.0

Customer did not leave a comment.

James L 
Rating:
5.0

Before recommending I would caution anyone that you may think you’re renting a certain type of equipment but that doesn't mean you’ll receive it. I rented a Sprinter-style van but received a cargo van that was designed in the 1980’s.

Courtney Millwood 
Rating:
3.0

Good service. Trailer made the long haul from SC to NH with no issues. I’d use them again!

Kim Brander 
Rating:
5.0

Customer did not leave a comment.

Jerry Pugh 
Rating:
5.0

Nothing

Shawn Burke 
Rating:
5.0

Customer did not leave a comment.

Kevin Colburn 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Burnside  |  First Impressions 
Rating:
4.0

We told them we were shorted the two blankets, so they were only doing there job to report the missing blankets.

Adam Kjerstad 
Rating:
2.0

I rent from this location 1-2 times a month. On this trip I got a van. Van was very dirty inside cab. Was told it was brought back the night before. It had noticeable damage on it. Was very dirty and had literally no gas in it. I was told it had no gas and to go by gas station next door before I left on my trip. I was given a credit of $15 and was told to bring back at 1/4 tank. $15 got me to 1/8th a tank. When I returned the van, the manager on duty wasn't very helpful. Even though he saw how bad the van was on outside, how dirty it was on inside, wouldn't give me additional credit toward fuel even when tried to show him proof. Just all around bad experience on this trip!

joe laughridge 
Rating:
5.0

Customer did not leave a comment.

Randy Hawkins 
Rating:
5.0

Customer did not leave a comment.

james joe 
Rating:
5.0

Didn't rent from them, just a drop-off, but they were all super polite and friendly.

Marc Lussier 
Rating:
4.0

The location is a bit cramped because of all the inventory. A bit difficult to get in and out of. Otherwise, great service and friendly staff.

Marvin Reem 
Rating:
5.0

The storage buildings are showing their age. There are large gaps in the siding that allow dirt to enter.

KEVIN BERRY  |  Overall Experience 
Rating:
5.0

No improvement needed. I will definitely recommend this location to anyone that needs to rent an U- Haul. I am totally satisfied with your service

deborah arnold 
Rating:
5.0

Nothing. Really great staff. I didn't order from them, just dropped off equipment and they were so friendly and helpful.

Marc Lussier 
Rating:
5.0

This location was great and saved us. I had reserved a truck at a location off woodruff rd in Greenville, SC and received a confirmation the day before. When got there to get truck was told no truck had been assigned and to call. Took two hours to get things figured out and a truck found. We had help to load the truck and that cut into our time and made us late getting on the road to Atlanta. Really was frustrating that I couldn’t have gotten a call the night before so that I could have figured out a new plan and save us much needed time.

Bob Marschewski 
Rating:
5.0

The two gentlemen at this location (whose names I have forgotten) were EXCELLENT employees. Extremely helpful, extremely informative, and extremely well-mannered. They were our first true impression of South Carolina, and my wife and I felt so welcomed. A huge thank you to those young men!

Corban Wheeler 
Rating:
4.0

Customer did not leave a comment.

R abshure 
Rating:
5.0

Customer did not leave a comment.

Michael Hancock 
Rating:
5.0

Customer did not leave a comment.

Ken Walton 
Rating:
4.0

There was strong (bad) smell in the cargo area.

Peter Huis 
Rating:
5.0

Customer did not leave a comment.

Donald Brown 
Rating:
2.0

I could not get in on time. The employee said someone took the key that was under the outdoor smoking stand. He couldn’t open up. He left to get someone. I said I had people to meet to help me move. When I started the truck it squealed like a pig for a long time. He said it was just driven yesterday it should be fine . It was ok but I wondered if the personal should check the trucks after each use?

sharon GOODMAN 
Rating:
5.0

Personnel made the drop off extremely easy.

Paul Pascutti 
Rating:
5.0

Customer did not leave a comment.

Shaqwanna Atkins 
Rating:
5.0

Easy and quick process

David Mack 
Rating:
5.0

All three employees I’ve interacted with so far have been very polite, helpful, and informative. The location itself is a little tight on space, but the service is top-notch.

Anne McLaughlin 
Rating:
5.0

Customer did not leave a comment.

Karen Radcliffe 
Rating:
5.0

Enjoyed all my interactions with the staff

Jonathan Allston 
Rating:
5.0

I'm not one to leave comments but these guys were great. Your web site has some challenges and the app was unable to find my order. Called the store and they found my order, notated it so my daughter could pick up the rental without me, extended the rental duration when we ran into challenges, and accepted the return. All with a cheerful and professional demeanor. Thanks!!

Kevin Miller 
Rating:
5.0

Awesome service!

LESLIE WATT 
Rating:
5.0

Customer did not leave a comment.

Alexia Bell 
Rating:
4.0

no comment

Larry Jones 
Rating:
5.0

Nothing at all negative or that I feel that needs to be improved. The fact that y’all help me find a location near my moving area to drop. The car off was phenomenal and I really appreciate that. Y’all added something that needs to be done for me to make my trip easier. Continue doing what you are doing.

Adrienne Robinson 
Rating:
5.0

Young guy working was very helpful and friendly and I told him how dirty it was when I got it and he said the location it came from doesn't clean the trucks when they have come to his location. He was great though.

JOEL BENNETT 
Rating:
5.0

Customer did not leave a comment.

ERIC WILSON 
Rating:
5.0

Customer did not leave a comment.

michael smaw  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff.

jan brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

romola thorbeck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chandra harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Davis  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

angela smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Shaw  |  First Impressions 
Rating:
5.0

The only problem I had was that rats got into my INDOOR storage unit & destroyed my very expensive couch and it was well wrapped. I didn't expect rats to be a problem in an indoor facility. I'm not happy about this at all!

Leslie Kiser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Cool  |  First Impressions 
Rating:
2.0

The staff had no idea what they were doing, we ended up having to get a different storage unit way down the haul from our original one because of such. There was a q-tip from the previous users that had so much ear wax on it that it was sticking to the wall. The insulation inside looks like it will give you asbestos. The move in process wasn’t smooth at all because there’s a huge bump that you have to get over to even get into the facility.

Cheyenne Gillen  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Danae Henderson  |  First Impressions 
Rating:
2.0

The manager of this facility did not want to redeem my free first month of storage that I qualified for by renting a uhaul trailer a couple days ago. His explanation was that he is the manager of that location and he doesn't work like other managers at other locations and he would be loosing money by giving me a free month. Very disappointing

Luis Velasquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dewana Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ana Kayas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa harkins  |  Overall Experience 
Rating:
5.0

Staff was helpful, able to serve my needs, courtesy, and professional. Like everyone else a bit short handed but did fine.

Mike Wilkie  |  First Impressions 
Rating:
3.0

I got no discount or refund for early truck return or early departure out of storage units.

andrew alumbaugh  |  Overall Experience 
Rating:
5.0

Great staff. Very helpful!

Cathy Dykes  |  Overall Experience 
Rating:
4.0

Everything was great, except I had the check-in process (my reservation was lost twice before finally booking on the third try. Luckily they still had a unit available for me). Beyond this, it was a great experience.

Benjamin Zwain  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kirk Wilmore  |  Overall Experience 
Rating:
5.0

Excellent customer experience thanks to the staff members at 529 Wade Hampton Blvd in Greenville, SC. Definitely satisfied. Thank you

Wilson Meneses  |  Overall Experience 
Rating:
2.0

I selected this rating, NOT because of unprofessional or unfriendly staff, but because of the painstaking difficulty of reserving my unit. Because the online reservation system 'crashed,' I was unable to complete my check-in online. Then, on two further occasions - one over the phone and one in-person - my reservation got lost for whatever unknown reasons. Fortunately, the third try was a success, and by the stroke of luck they still had a unit available for me, otherwise I would have been S.O.L. with a truckload full of stuff. Apart from all of this, the storage unit itself was fine, and the people were friendly.

Benjamin Zwain  |  First Impressions 
Rating:
5.0

Thank you guys 😊

Gladys Booker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy Dykes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Torrey Baughan  |  Overall Experience 
Rating:
5.0

This is the best U-Haul and staff in the upstate!!

Derrick Collins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deda Burnell  |  First Impressions 
Rating:
5.0

The staff was very friendly and helpful with our move to the Upstate of South Carolina. Thanks for the great service😁

Perry Ward  |  Overall Experience 
Rating:
5.0

The service was a wonderful surprise!

Barry Cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chavonte gilliam  |  Overall Experience 
Rating:
4.0

Very fast and efficient

Desmond Sims  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joshua Butler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamonica Martin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dewana Jackson  |  First Impressions 
Rating:
5.0

With current economic pressures we had fallen behind on payments and the items in the unit were of more sentimental value than monetary value . I was afraid we were going to loose them but the management was incredibly compassionate and generous and allowed us to retain the contents of our unit and we are extremely grateful for their kindness. Would reccomend for anyone needing storage. Rent was a good rate too! Thank you! If I had any suggestions it would be to mention that the smallest truck doesn't have a ramp. It is my fault for not reading the info thoroughly but I imagine this happens frequently enough that it is worth noting... again thank you very very much!

patricia starnes  |  Overall Experience 
Rating:
5.0

The staff and management at this location were incredibly helpful during the time I used this unit. Regardless of what I needed or when I needed it, they were always happy to help. I often rented trucks and trailer from them as well. Should I have storage needs in the future this will be the first place I come.

Gene Vinson  |  Overall Experience 
Rating:
5.0

Staff was more than accommodating.. they went above and beyond

Desmond Sims  |  First Impressions 
Rating:
4.0

The staff at the Greenville storage center made a very difficult time during My move bearable they should be commended for their customer service and just plain human understanding

Claude Butler  |  Overall Experience 
Rating:
2.0

One man employed there has to handle the office and the storage area. I had to wait an hour before the office opened which he explained that he was the only one there. He was very helpful. However there is no sign nor anything posted that that location is now primarily just for storage. When the service rep from 1800 uhaul sent me there she should have told me that.

Ayesha Kelley  |  Overall Experience 
Rating:
5.0

although a little tight getting in and out of the location, the staff here were always extremely friendly and more than willing to help. When we got ready to move out and needed help with boxes they helped us put the boxes in our vehicle. When it was time to load the car on the hauler, they were extremely helpful. If I had to do it again, I would use this Uhaul.

Wendell Bailey  |  Overall Experience 
Rating:
1.0

Got charged an extra 78$ on my credit card, I call your store and ask what it is for non of the employees seem to know, how we about 10 minutes later oh it's because you brought the truck back late. I returned the truck a day early. The employee says oh yeah you did I don't know why this is here we will refund you. 3 weeks later no refund. Everytime I call the store no one wants to help me. U haul is in the business of ripping people off. Wont be using them ever again.

JACOB DALLAS griggs  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Johann Zirngibl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rodwell johnson  |  Overall Experience 
Rating:
2.0

The staff is great but the building is not maintained which is a corporate issue. Both of my storages had missing insulation which caused water damage to my possessions. Bathroom could be cleaned more frequently as well.

Casandra Rebok  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Kleck  |  Overall Experience 
Rating:
5.0

Great experience. Everyone was extremely friendly, knowledgeable, helpful, and accommodating. Highly recommend.

JENNIFER MALLARE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Weaver  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Weaver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Belinda Marks  |  First Impressions 
Rating:
5.0

Facility was clean and well maintained and access was never a problem. No trouble with any of my belongings being damaged in any way. The staff was always very accommodating and polite. Would recommend this facility to anyone in the area in need of storage !

DANIEL ODOM  |  Overall Experience 
Rating:
5.0

Very friendly and helpful! Went above and beyond expectations

Erin Crabbe  |  First Impressions 
Rating:
5.0

Great service. Would have loved to see more dollys to transport our items into storage. The one we found was broken. Overall a great experience!

Alyssa Mojica  |  First Impressions 
Rating:
5.0

Thanks for everything.

Allison Paul  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taliyah Fewell  |  First Impressions 
Rating:
4.0

Please fix the gate to the storage area. We almost got locked in because the code box was not working.

Katherine Mastrone  |  Overall Experience 
Rating:
3.0

I had a lot of trouble with the online reservation system, had to go to the office and wait in a long line, but the staff was helpful, efficient and friendly. I found the climate controlled area to be uncomfortably hot and the cart by the door was missing a wheel. The unit itself was in good shape but the floor was dirty (found a loose nail) and the rodent trap was unsettling.

Amanda Meranto  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel Mackey  |  First Impressions 
Rating:
5.0

Top notch storage facility and moving supplies. Everyone was kind and helpful, even helping me carry moving supplies to my car. Online checkout if our storage unit rental was incredibly convenient.

Margaret Sprewell  |  Overall Experience 
Rating:
5.0

The staff was beyond helpful and I would definitely recommend this location to anyone needing storage or to rent a truck.

Nicholas Masterson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marzetta wilson  |  Overall Experience 
Rating:
5.0

The lady that normally works In Greer that was at this Greenville location was incredibly kind, and patient

Mary Gantt  |  First Impressions 
Rating:
3.0

Although I answered yes to the question was the facility clean and well maintained, the unit we rented was a bit dirty and it has two rat traps in it which does not give us a tremendous amount of good feeling. Would likely have rented from the place across the street if I had actually seen it first. It seems to be a bit old.

Wendell Bailey  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Christopher Bush  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sergeo Harper  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEXIS CORBITT  |  Overall Experience 
Rating:
5.0

The management team showed the professional side while still being able to relate to my situation I was in. The manager that you have is truly remarkable and I will definitely be recommending U-Haul for anyone needing a storage in the future.

Lora Patterson  |  Overall Experience 
Rating:
5.0

All staff was friendly and helpful.

Brett Casey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott McPherson  |  Overall Experience 
Rating:
5.0

Knowledgeable, helpful, and courteous staff. Excellent overall experience! Thank you!

chris nix  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Prentiss HEPBURN  |  First Impressions 
Rating:
5.0

It was good experience with usual Greenville, all staffs were very friendly and helpful. I don’t have any issues.

Nichaphorn Wagner  |  Overall Experience 
Rating:
5.0

This is THE PLACE to do business with if you need rental equipment or storage anywhere in Greenville.. None of the rude, care-less attitudes you sometimes encounter at U haul.

Gary Boley  |  Overall Experience 
Rating:
5.0

Staff was very friendly and facilities were secured, clean and as expected. I would use this facility again if needed. Thanks!

Christopher Jamison  |  Overall Experience 
Rating:
4.0

N/A

David Miller  |  Overall Experience 
Rating:
4.0

Definitely feel like UHaul could improve by making one way rentals more convenient for turn in at all locations versus just 2 in the Greenville Sc area.

David Miller  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rob Lanning  |  Overall Experience 
Rating:
5.0

U-Haul my visit at U-Haul was great I was in and out fast with great pricing I actually left for another stores facility which I won't mention but I had a great overall experience with you all and one of the young guys the staff looks like he was training another person was definitely great so five stars for me

francis overman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

QUINCY JONES  |  Overall Experience 
Rating:
2.0

Trent was rude. And I was trying to call customer service to get the situation resolved. When I was moving the pickup time had to be rescheduled and the unit size for storage was not correct size. Customer Service put the wrong size. Trent ( owner) said unit size could not be changed. Put a lock on storage and called police. Very unprofessional actions and he made a negative remark about my hospital visit and my dog dying. It was not call for. Unethical actions

Tarita Carter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

toni miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carla Corona  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Orlena Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BYBEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Austiff  |  Overall Experience 
Rating:
5.0

Out of all of the years I have had used this storage bldg, I have never had a single complaint. Very well run and well maintained. Would definitely recommend.

SCOTT HALL  |  Overall Experience 
Rating:
4.0

Ceiling had damage and water leaked on my dresser causing permanent damage. A little unhappy bout that but otherwise everything was perfect!

MARK STEPHENS  |  Overall Experience 
Rating:
5.0

Friendly staff, available units and convenient location.

Gregory Austiff  |  First Impressions 
Rating:
3.0

People move after 10:00pm, You should let your customers know access hours or allow us to access to what we pay for

Joshua Butler  |  First Impressions 
Rating:
5.0

The entire staff to include Dona, Mike and others all were extremely helpful on many occasions. Pleasantly surprised how professional all staff were and definitely impressed with the facilities. Will definitely use again if ever needed. Well done!!!!!

whitney Gibson  |  Overall Experience 
Rating:
5.0

We really couldn't be happier at choosing this U-Haul facility for our truck return (we moved from Florida) as well as our storage needs. Everyone was very pleasant and helpful. If you're moving to this area, I highly recommend this location for your truck rental/return and/or your storage needs.

Mike Rogers  |  Overall Experience 
Rating:
5.0

This unit was rented due to a move that did not go as planned. I had movers cancel on me at the last minute and needed somewhere to store my personal belongings until movers were available. I liked the fact that the unit was inside. The staff was excellent at providing my access card and lock and key. The unit itself was clean and very easy to access. When it was time to turn everything back in I had no trouble at all. The staff was friendly fast and efficient. If I were to ever have this situation occur again I would not hesitate to rent another unit.

amanda hood  |  Overall Experience 
Rating:
3.0

The facility is rodent heaven. I expect some but most or my stuff had rodent residue on it

ERIC LIVINGSTON  |  First Impressions 
Rating:
4.0

Emily & Jon were very helpful resolving any issues I had and very accomodating. They made a not so pleasant experience a positive one! Website says they close at 8 but they close at 7.

emily davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amanda hood  |  First Impressions 
Rating:
4.0

Demetria was so very nice and pleasant! We forgot to bring some bottles of water and she gave my wife & me two bottles of her own. The restroom was spotless and the two young men inside were very helpful and pleasant. The one that initially waited on us even helped me pick a unit for storage that would be easiest for me to drive the 20' truck to! When we finished putting our things in the unit, the other young man who checked us out was nice enough to get the truck and back it out for me. Recommend this U-Haul site if you need to rent a truck or a storage unit.

Mike Rogers  |  First Impressions 
Rating:
5.0

Deneatria and Donna were very helpful is getting my storage area started. Thank you!

KEVIN BERRY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angelo benites  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

SHENA GIBSON  |  Overall Experience 
Rating:
1.0

Had nothing but problems starting at the end of month one

ronald stultz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHEN SCHARF  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHEN SCHARF  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Eppinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tia Dowe  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

David Eppinger  |  First Impressions 
Rating:
5.0

When I came into the Uhaul store I was listened to and very kindly things were put together for my needs. When I left the Uhaul store, I felt encouraged that I had what I needed to make my move, even got mental encouragement as a bonus!

Karen Baker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Smith  |  Overall Experience 
Rating:
5.0

Great facility, great great folks!!!

Robert Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Travis Page  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James conniff  |  First Impressions 
Rating:
4.0

Brent was awesome!!

Miki Simpson  |  Overall Experience 
Rating:
1.0

Very unprofessional. Over priced. My unit was ransacked and items like a bookcase belonging to my grandfather stolen. Due to the gate being broken for five months. Units full of mouse/rat excrement & urine. Everything stored had to be thoroughly cleaned before moving into our home, resulting in a extremely costly expense. Very difficult to move around facility due to U-haul moving trucks parked haphazardly along the sides and in the rows leading to the storage unit. I definitely do NOT recommend unless you're desperate. The storage facility I use now is locked, video cameras record each vehicle. And your time you open & close the gate until you open & close to leave is recorded. Only one vehicle can enter at a time and the units are clean. For a lot less money. Thank goodness I no longer have to use the storage facility at 529 Wade Hampton Blvd! One more thing, the largest unit they offer is 10 x 15. If you have a full 26 ft. truck you'll need two units. And that's with professional people packing each unit neatly and using every bit of space. Two units cost $289.90 every month, with vermin infested, hard to get to, no security, etc. Decide for yourself, but I won't use them again.

Kathy Barekman  |  Overall Experience 
Rating:
1.0

Although I give praise to your staff at the Wade Hampton facility in Greenville, SC, the storage room was not in the best condition. The first room I rented had fiber panels in the ceiling damage and hanging from the ceiling coming in contact with it. I complained and the staff moved me to another room. This room had rat droppings on and in my boxes. I complained and ask for the box that controlled the rats. It didn't work and later I complained again then they moved me to another room. The rats were coming from a small hole in the rear wall This was a nasty, unsanitized, and unsafe room. I moved out yesterday and I will never rent another storage area from this Uhaul. I have used them in past years and never had any problems until I rented from this facility.

HENRY WASHINGTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steve bell  |  First Impressions 
Rating:
1.0

Please have a manager call me asap 567-408-6346

Matt Skiba  |  Overall Experience 
Rating:
3.0

Too expensive, several local storage facilities with less expensive rates and same quality service. Ridiculous due date and late fees

symura keepler  |  Overall Experience 
Rating:
3.0

Very nice and helpful

Bridget Diaz  |  Overall Experience 
Rating:
4.0

Only difficulty was contacting the location by phone was almost impossible to get in touch with

KEVIN BOYD  |  Overall Experience 
Rating:
1.0

Not only did I reach out to Uhaul Office Executive: Pat Llardi 828-358-1212 and left voicemails,my concerns were ignored and I never received a call back. J.R Bellis was unprofessional and didn’t care

KAMUEL SIZEMORE  |  Overall Experience 
Rating:
5.0

Very nice, every way possible was great

Kathy Barekman  |  First Impressions 
Rating:
4.0

NA

RORY NUNLEY  |  Overall Experience 
Rating:
5.0

The guys helped with everything we needed. Would gladly work with them if I move again. They will be the first people I contact for a move.

David Lynch  |  First Impressions 
Rating:
3.0

The service from the employees and the trailer rental were awesome. The "climate controlled" storage units were in bad condition. It was far too hot in those units for me to keep our stuff there.

kerry lancon  |  First Impressions 
Rating:
4.0

You always had a recording when I called saying you were with other customers. There will be a 10 min wait. You need a answering machine to leave message I called 6 times on a 4 day time span no answe

Doak Decker  |  Overall Experience 
Rating:
5.0

This company is above excellent!

Julie Manuel  |  Overall Experience 
Rating:
1.0

Poor star is on the low side of poor mice in my things and complained not even a call and even concern ...

Denise Self  |  Overall Experience 
Rating:
2.0

Staff was fine but location needs more workers due to slow lines. My password did not work and had to use a temp one.

Mike cubelo  |  First Impressions 
Rating:
5.0

worked great

DAVID CARNES  |  Overall Experience 
Rating:
5.0

Great, friendly and efficient service. The best I’ve seen.

ian burman  |  Overall Experience 
Rating:
5.0

Great service from both guys there.

ian burman  |  First Impressions 
Rating:
5.0

1000 thanks :)

James strozier  |  Overall Experience 
Rating:
5.0

Very nice and polite and very helpful, pleasure doing business with.

ronald stultz  |  First Impressions 
Rating:
5.0

My unit was ready and the staff allowed me to move in quickly.

KEVIN BERRY  |  First Impressions 
Rating:
1.0

the fact two hours i had to wait to get my truck and had to pay a 100 dollars more to my movers and the rudeness of malcolm and manager and none caring attitude behavior causing my car to be damaged.

Denise Self  |  First Impressions 
Rating:
5.0

Our experience with the facility was highly rated because of the help from your representative named Luke. He was professional, very helpful, and got what we needed. Thank you Luke.

Carolyn Roush  |  First Impressions 
Rating:
5.0

The guys were very helpful and friendly.

Sonya Barham  |  Reservation 
Rating:
5.0

I had to clean out my uncle's stuff that had died all by myself on a 90 degree day. Your staff recognized my predicament and were amazing. The helped me so much!

mary hardiman  |  Overall Experience 
Rating:
5.0

Far beyond expectations. Great service. Great people to deal with. Thank you all.,

Dennis Orr  |  Reservation 
Rating:
5.0

Thank you

ELIRAN CASTRO  |  Reservation 
Rating:
4.0

n/a

Andrew Spencer  |  Overall Experience 
Rating:
1.0

“Climate controlled” - unit spent most of its time at more than 100F this summer. “Well lit” - 1 month WITHOUT ANY lights. “Secure” - gate often left wide open well after closing hours.

michael harling  |  Overall Experience 
Rating:
3.0

Have not arrived yet

susan sloan  |  Reservation 
Rating:
4.0

I enjoyed your facility as it was clean and I always felt safe when I went there. The staff was excelent, very helpful, kind and courteous. I also enjoyed one month rent free. Price a bit too high.

Carmen Padilla  |  Overall Experience 
No reviews have been submitted for this location.

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